Owners have filed 106 complaints
about the 2016 Lincoln MKC with NHTSA between 2016 and 2026.
The largest single group is the engine & cooling.
Across this model's run it ranks 3 of 5 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 36
Against the median year of the Lincoln MKC. 50 means typical for this
model; 100 means roughly double.
Severity — 63
12.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 46
27% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
25.4%
1,000 – 9,999 miles
38.1%
10,000 – 24,999 miles
12.7%
25,000 – 49,999 miles
718.9%
50,000 – 74,999 miles
718.9%
75,000 – 99,999 miles
821.6%
100,000 – 149,999 miles
410.8%
150,000+ miles
513.5%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 2016peak 6Aug 2026
NHTSA investigations into the 2016 Lincoln MKC
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
Recalls on the 2016 Lincoln MKC
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
26V011000
EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Risk: An electrical short circuit can increase the risk of a fire.
25V685000
EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Risk: An electrical short circuit can increase the risk of a fire.
25V572000
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.
Risk: A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
23V378000
ENGINE
Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC vehicles. The battery monitor sensor may short-circuit and overheat, causing a fire in the engine compartment while parked or driving.
Risk: An engine compartment fire while parked or driving can increase the risk of injury.
16V183000
ENGINE AND ENGINE COOLING:ENGINE
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Lincoln MKC vehicles manufactured November 25, 2013, to January 25, 2016, and 2016 Ford Explorer vehicles manufactured October 20, 2014, to January 28, 2016. The affected vehicles are equipped with 2.3L GTDI engines and engine block heaters. These engine block heaters have elements that may overheat while plugged in.
Risk: Overheating of the engine block increase the risk of a fire.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2026005138,783 units in Canada
Electrical
Issue: On certain vehicles, the engine block heater could leak coolant. If this happens, the block heater could short circuit when it's plugged in. Note: This recall replaces Transport Canada recall no. 2025-554. Vehicles that were repaired under that recall don't require this repair. Safety Risk: A short circuit can create the risk of a fire. Corrective Actions: To reduce the safety risk, Ford advises you not to use the engine block heater until the recall repairs have been completed. Ford will notify owners by mail and advise you to take your vehicle to a dealership to replace the block heater. Alternatively, owners can choose to have the dealership permanently disable the engine block heater.
Recall 2026004193,627 units in Canada
Electrical
Issue: On certain vehicles, the engine block heater could leak coolant. If this happens, the block heater could short circuit when it's plugged in. Note: This recall only affects certain vehicles equipped with a 2.0 L engine. Safety Risk: A short circuit can create the risk of a fire. Corrective Actions: To reduce the safety risk, Ford advises you not to use the engine block heater until the recall repairs have been completed. Ford will notify owners by mail and advise you to take your vehicle to a dealership to replace the block heater. Alternatively, owners can choose to have the dealership permanently disable the engine block heater.
Recall 2025554128,886 units in Canada
Electrical
This recall was replaced by Transport Canada recall no. 2026-005. Issue: On certain vehicles, the engine block heater could leak coolant. If this happens, the block heater could short circuit when it's plugged in. Safety Risk: A short circuit can create the risk of a fire. Corrective Actions: To reduce the safety risk, Ford advises you not to use the engine block heater until the recall repairs have been completed. Ford will notify owners by mail and advise you to take your vehicle to a dealership to replace the block heater.
Recall 2025449122,125 units in Canada
Visual System
Issue: On certain vehicles, there could be a problem with the connections inside the rearview camera. As a result, the rearview camera image may not display correctly or at all when the transmission is shifted into reverse. Note: For certain models, this recall also affects incomplete vehicles. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the rearview camera.
Recall 202331011,199 units in Canada
Electrical
Issue: On certain vehicles, the battery monitor sensor could be damaged during servicing. If this happens, the battery monitor system could short circuit. Safety Risk: A short circuit could create a fire risk, even while the vehicle is parked and turned off. Corrective Actions: Ford will notify owners by mail and instruct you to bring your vehicle to a Ford dealership to install an in-line fuse for the battery monitor sensor. Ford advises to park your vehicle outdoors and away from other vehicles or structures until the recall repairs have been completed.
Recall 20161383,993 units in Canada
Engine
On certain vehicles equipped with a 2.3 litre GTDI engine and an engine block heater, due to the engine’s orientation, the block heater could be susceptible to overheating. An overheated engine block heater may result in engine coolant leakage, or heat damage to the electrical connector of the block heater. Overheating of the engine block heater may increase the risk of an underhood fire causing injury and/or property damage. Correction: Dealers will replace the engine block heater element with one of a different design, and will inspect the block heater's electrical cord, and replace if required. In the interim, owners are advised to stop using their block heater until the campaign is completed. Note: This risk only exists when the block heater is plugged in and the vehicle is parked.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 95,000 milesWinston Salem, NCFire1 injured
ENGINE
The contact owned a 2016 Lincoln MKC. The contact stated that while an employee was driving at an undisclosed speed, he observed smoke emanating from the engine compartment, prompting him to pull to the shoulder of the roadway. After a visual inspection, the employee observed flames emanating from the engine compartment. Local emergency services arrived and were able to extinguish the flames. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A fire report was filed. A police report was filed, and injuries were reported. The employee was transported to an area hospital by EMT and treated for injuries to his right shoulder, right elbow, and right hip that he sustained while fleeing the vehicle. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V378000 (Engine), and the VIN was included, but the vehicle had not been repaired. The manufacturer was not notified of the failure. The failure mileage was 95,000.
NHTSA complaint #11593936 — an unverified report by a vehicle owner.
at 120,000 milesMiami, FLFire
UNKNOWN OR OTHER
The contact owns a 2016 Lincoln MKC. The contact stated that while the vehicle was parked and unattended, the vehicle caught on fire. The contact stated that the flames were approximately 15 feet high. There were no reported injuries. A police report was filed. The Fire Department extinguished the fire. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and was waiting on the police report to arrive. The failure mileage was approximately 120,000.
NHTSA complaint #11509731 — an unverified report by a vehicle owner.
Miami, FLFire
ENGINE
Hello my name is [XXX], SUNDAY FEBRUARY 26TH, 2023 @ 11pm-12am MY CAR SET ON FIRE WILL BEING OFF AND PARKED… We went out to a restaurant parked outside and our car set on fire 15 ft up the air. THANK GOD the car was NOT PARKED at home because the cops mentioned it could have had set fire on ALL my cars, and my house as well!! My mother who is under psychiatric treatment fainted when she heard the cops knock the house at 1 am and mention my car was on fire and they couldn’t reach me. (I had no signal) My sister was screaming, it was a terrible experience that has left them traumatized, as well as myself. The day before I spent the entire day with my nephew who is 3 years old.. this is a serious matter that Lincoln is not owning up to. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11509734 — an unverified report by a vehicle owner.
Miami, FLFire
UNKNOWN OR OTHER
The car got on fire while being parked and turned off.
NHTSA complaint #11509262 — an unverified report by a vehicle owner.
Miami, FLFire
STRUCTURE:BODY
The car got on fire while being parked and turned off.
NHTSA complaint #11509262 — an unverified report by a vehicle owner.
Miami, FLFire
ENGINE
The car got on fire while being parked and turned off.
NHTSA complaint #11509262 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Chula Vista, CA
ELECTRICAL SYSTEM
Two years waiting for recall repair (rear-backup camera). Lincoln Mfg notified that a pending recall/repair for driver's rear-camera was required. As of 08/14/2026 the repair has not been performed by Lincoln Mfg or it's agents. Rear-camera fails to work consistanly and is a danger to pedestrians. Local dealerships (Sedano Lincoln, Arron Ford , and Pacific beach Ford) have failed to repair the known camera issue upon inspection. My only recourse is contract an independent technician to make the vehicle safe to operate.
NHTSA complaint #11756986 — an unverified report by a vehicle owner.
Taylorsville, KY
ENGINE
2.0 Ecoboost coolant intrusion in cylinder #4 issue with block defect. Ford Motor Company wont cover issue.
NHTSA complaint #11749189 — an unverified report by a vehicle owner.
at 56,000 milesKaty, TX
BACK OVER PREVENTION
The contact owns a 2016 Lincoln MKC. The contact took the vehicle for a recall repair for notice received NHTSA Campaign Number 25V572000 (Back Over Prevention). The dealer advised the contact that they had to go through the radio to complete the recall repair but this would be at the owners expense. The contact stated that the radio went out when the rearview camera went out. The manufacturer was not notified of the issue. The contact believes that the issue with the radio is related to the recall. The approximate failure mileage 56,000.
NHTSA complaint #11739043 — an unverified report by a vehicle owner.
North Port, FL
ENGINE
My 2016 Lincoln MKC with a 2.0L EcoBoost engine experienced coolant intrusion into cylinder 3, leading to engine misfire and check engine light to turn on. The dealership confirmed the issue for $176.55 and recommended a full long block engine replacement, estimated at over $11,000. This failure occurred at 98,000 miles. Two weeks before this, the check engine light illuminated and we took it to a repair shop where we paid $628 to repair the purge valve and fuel pressure sensor, while it was most likely this coolant intrusion both times! Ford and Lincoln (including concierge) have refused any assistance in this matter. The local dealership has also said that they cannot help us with any of the cost. I've found this to be a very well documented problem/engine design failure, Including HTSA ID Number: 10162062 Manufacturer Communication Number: TSB 19-2172 entitled Components: ENGINE AND ENGINE COOLING The TSB acknowledges a design-related coolant leak into the engine cylinders that can cause white smoke, misfire, rough running, and warning lights. Ford’s recommended repair is to replace the long block assembly. In addition, this appears to be the exact issue described in Ford TSB 19-2346, which covers 2017–2019 model year vehicles with the 2.0L EcoBoost engine, including the Lincoln MKC and MKZ. I believe this is a widespread design defect and request NHTSA’s investigation to ensure proper manufacturer accountability. I am so thankful that this car does not belong to one of my daughters as it poses a severe safety hazard on the road and it is going to be a huge financial setback that we may not recover from.
NHTSA complaint #11738186 — an unverified report by a vehicle owner.
Lavalle, WI
ENGINE
I have Coolant intrusion in cylinder #2 91000 miles this should be a recall it's a problem that's well documented There's a recall for the back up camera hope the camera can see through the white smoke!
NHTSA complaint #11736199 — an unverified report by a vehicle owner.
at 60,000 milesLong Beach, CA
ENGINE AND ENGINE COOLING
The contact owns a 2016 Lincoln MKC. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed that the supercharger-A and the under boost needed to be replaced. The vehicle was repaired; however, the check engine warning light was illuminated again. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
NHTSA complaint #11734365 — an unverified report by a vehicle owner.
at 60,000 milesLong Beach, CA
ENGINE
The contact owns a 2016 Lincoln MKC. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed that the supercharger-A and the under boost needed to be replaced. The vehicle was repaired; however, the check engine warning light was illuminated again. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
NHTSA complaint #11734365 — an unverified report by a vehicle owner.
at 70,000 milesSeminole, FL
BACK OVER PREVENTION
The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that while in reverse(R), the rearview camera intermittently displayed a distorted image with squiggly, horizontal lines. The contact stated that the failure obstructed the driver's view while in reverse(R). The local dealer was contacted about the failure and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 70,000.
NHTSA complaint #11723574 — an unverified report by a vehicle owner.
Springfield, IL
POWER TRAIN
When driving you could smell fumes, it would jerk, and kick in and out of gear and would have no heat. Coolant was always low with no visible leaks to the mechanic.
NHTSA complaint #11717638 — an unverified report by a vehicle owner.
Springfield, IL
ELECTRICAL SYSTEM
When driving you could smell fumes, it would jerk, and kick in and out of gear and would have no heat. Coolant was always low with no visible leaks to the mechanic.
NHTSA complaint #11717638 — an unverified report by a vehicle owner.
Springfield, IL
ENGINE
When driving you could smell fumes, it would jerk, and kick in and out of gear and would have no heat. Coolant was always low with no visible leaks to the mechanic.
NHTSA complaint #11717638 — an unverified report by a vehicle owner.
Florissant, MO
UNKNOWN OR OTHER
Ford does not have the parts to repair my car; my rear camera gets fuzzy at times
NHTSA complaint #11712782 — an unverified report by a vehicle owner.
Florissant, MO
ENGINE
I have a coolant leak and the dealership states that it's located in the engine.
NHTSA complaint #11712783 — an unverified report by a vehicle owner.
at 200,000 milesHenderson, TX
BACK OVER PREVENTION
The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen or was glitching while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 200,000.
NHTSA complaint #11704256 — an unverified report by a vehicle owner.
Little Rock, AR
STEERING
As far as everybody did and shut down three times in a major intersections as far as to completely shut off or keep up with the camera activity and it seems to not be able to empower through the cabin or central part of the cabin where the computer is stored when I had my f****** completely turn itself off and ran or red lights just to barely make it to my house and in the car would not start I had various problems with his car and I admit paid thousands at this point to see it keep up with it and I've seen it the under several recalls and just now seeing that my car is reaching some of the max amount that I've ever even been issue. I've never received an email on this car having a recall because I moved a few years ago and although I pick up my mail there I've never received anything from Lincoln or have I had any things in the middle for you guys my main concern is getting this rental car in place while all these updates I haven't paid for are completely addressed immediately and in their entirety no longer putting my life safety and the lives of others at risk around me
NHTSA complaint #11704024 — an unverified report by a vehicle owner.
Little Rock, AR
SERVICE BRAKES
As far as everybody did and shut down three times in a major intersections as far as to completely shut off or keep up with the camera activity and it seems to not be able to empower through the cabin or central part of the cabin where the computer is stored when I had my f****** completely turn itself off and ran or red lights just to barely make it to my house and in the car would not start I had various problems with his car and I admit paid thousands at this point to see it keep up with it and I've seen it the under several recalls and just now seeing that my car is reaching some of the max amount that I've ever even been issue. I've never received an email on this car having a recall because I moved a few years ago and although I pick up my mail there I've never received anything from Lincoln or have I had any things in the middle for you guys my main concern is getting this rental car in place while all these updates I haven't paid for are completely addressed immediately and in their entirety no longer putting my life safety and the lives of others at risk around me
NHTSA complaint #11704024 — an unverified report by a vehicle owner.
Little Rock, AR
FUEL/PROPULSION SYSTEM
As far as everybody did and shut down three times in a major intersections as far as to completely shut off or keep up with the camera activity and it seems to not be able to empower through the cabin or central part of the cabin where the computer is stored when I had my f****** completely turn itself off and ran or red lights just to barely make it to my house and in the car would not start I had various problems with his car and I admit paid thousands at this point to see it keep up with it and I've seen it the under several recalls and just now seeing that my car is reaching some of the max amount that I've ever even been issue. I've never received an email on this car having a recall because I moved a few years ago and although I pick up my mail there I've never received anything from Lincoln or have I had any things in the middle for you guys my main concern is getting this rental car in place while all these updates I haven't paid for are completely addressed immediately and in their entirety no longer putting my life safety and the lives of others at risk around me
NHTSA complaint #11704024 — an unverified report by a vehicle owner.
at 158,000 milesSan Antonio, TX
ENGINE AND ENGINE COOLING
The contact owns a 2016 Lincoln MKC. The contact stated that while starting the vehicle, the vehicle was shaking, and the check engine warning light was intermittently illuminated. The contact stated that her brother had replaced the spark plugs and ignition coils. The vehicle was taken to the dealer, who determined that there was coolant intrusion into the engine. The contact was informed that the spark plugs and coils needed to be replaced with OEM parts, and the turbocharger, purge valve, vacuum line, long block, and fuel pressure sensor needed to be replaced. The contact stated that her nephew replaced the spark plugs and ignition coils with OEM parts, and AAMCO replaced the fuel pressure sensor; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 158,000.
NHTSA complaint #11693918 — an unverified report by a vehicle owner.
at 158,000 milesSan Antonio, TX
ENGINE
The contact owns a 2016 Lincoln MKC. The contact stated that while starting the vehicle, the vehicle was shaking, and the check engine warning light was intermittently illuminated. The contact stated that her brother had replaced the spark plugs and ignition coils. The vehicle was taken to the dealer, who determined that there was coolant intrusion into the engine. The contact was informed that the spark plugs and coils needed to be replaced with OEM parts, and the turbocharger, purge valve, vacuum line, long block, and fuel pressure sensor needed to be replaced. The contact stated that her nephew replaced the spark plugs and ignition coils with OEM parts, and AAMCO replaced the fuel pressure sensor; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 158,000.
NHTSA complaint #11693918 — an unverified report by a vehicle owner.
North Port, FL
POWER TRAIN
At 85,000 miles I was experiencing a grinding noise coming from my front end when making sharp turns to left or right. Took car to my mechanic immediately for diagnosis. They found the motor mounts and rear differential is binding and close to failure. My mechanic contacted FOMOCO to see about a replacement for the rear differential and was told that there were not any available due to a REDESIGN of the product. He was asked to check back in two weeks! Two weeks w/o my transportation! I replaced the motor mounts, (85Kmi?) After researching on line, several ford & lincoln sites the problems I am experiencing are not unique or infrequent on Lincolns and ford Edges. It would seem to me that these problems are frequent enough to have the manufacturer ininitiate a recall on these products! My mechanic also works on our Sherriff department vehicles and their Ford Edge units are experiencing same problems. I would hope these problems will initiate an investigation into this matter!
NHTSA complaint #11685464 — an unverified report by a vehicle owner.
North Port, FL
ENGINE
At 85,000 miles I was experiencing a grinding noise coming from my front end when making sharp turns to left or right. Took car to my mechanic immediately for diagnosis. They found the motor mounts and rear differential is binding and close to failure. My mechanic contacted FOMOCO to see about a replacement for the rear differential and was told that there were not any available due to a REDESIGN of the product. He was asked to check back in two weeks! Two weeks w/o my transportation! I replaced the motor mounts, (85Kmi?) After researching on line, several ford & lincoln sites the problems I am experiencing are not unique or infrequent on Lincolns and ford Edges. It would seem to me that these problems are frequent enough to have the manufacturer ininitiate a recall on these products! My mechanic also works on our Sherriff department vehicles and their Ford Edge units are experiencing same problems. I would hope these problems will initiate an investigation into this matter!
NHTSA complaint #11685464 — an unverified report by a vehicle owner.
Calhoun, GA
ENGINE
While driving a short distance to work, my 2016 MKC check engine light came on. The previous week I noticed that the engine hesitated slightly when it first started, but it drove normally. However, when the light came on, my husband took the vehicle to the dealership where we bought it in Dec 2019. We were shocked when we were told this was a very common problem with this type of engine, a 2.0 eco boost, and that the engine would have to be replaced due to coolant intrusion, at the cost of $9300! The vehicle only has 57,000 miles on it and has always been maintained at Prater Ford Lincoln in Calhoun GA. After some research I've found this to be a very well documented problem/engine design failure. Ford and Lincoln have refused any assistance in this matter. The local dealership where we purchased it has told us they won't provide any assistance either. The vehicle is currently in the shop, and the engine is being replaced. It was supposed to be completed 5 days ago. Why hasn't there been a recall? Even though there were no deaths or injuries in my case as well as the others on this site, the financial burden is immense! Since this is such a well-documented problem, there should be a recall on the affected engines, or at the very least some assistance should be provided by Ford and/or Lincoln to the unfortunate owners of these vehicles. Thank you.
NHTSA complaint #11683109 — an unverified report by a vehicle owner.
Calhoun, GA
FUEL/PROPULSION SYSTEM
While driving a short distance to work, my 2016 MKC check engine light came on. The previous week I noticed that the engine hesitated slightly when it first started, but it drove normally. However, when the light came on, my husband took the vehicle to the dealership where we bought it in Dec 2019. We were shocked when we were told this was a very common problem with this type of engine, a 2.0 eco boost, and that the engine would have to be replaced due to coolant intrusion, at the cost of $9300! The vehicle only has 57,000 miles on it and has always been maintained at Prater Ford Lincoln in Calhoun GA. After some research I've found this to be a very well documented problem/engine design failure. Ford and Lincoln have refused any assistance in this matter. The local dealership where we purchased it has told us they won't provide any assistance either. The vehicle is currently in the shop, and the engine is being replaced. It was supposed to be completed 5 days ago. Why hasn't there been a recall? Even though there were no deaths or injuries in my case as well as the others on this site, the financial burden is immense! Since this is such a well-documented problem, there should be a recall on the affected engines, or at the very least some assistance should be provided by Ford and/or Lincoln to the unfortunate owners of these vehicles. Thank you.
NHTSA complaint #11683109 — an unverified report by a vehicle owner.
Arlington Heights, IL
ENGINE
Engin light came on, was diagenosed as coolent leaking in spark plug , or Bad head gasket.
NHTSA complaint #11678445 — an unverified report by a vehicle owner.
Douglasville, GA
POWER TRAIN
Was at the Drive-thru ordering speaker and the car would not shift out of park and could not manually be shifted into neutral so the car could be moved. Drive-thru ordering window was blocked for 16 hyrs. Had to have the car towed with dolly. Vehicle was inspected by independent mechanic and found that the bushing was damaged.
NHTSA complaint #11678022 — an unverified report by a vehicle owner.