2019 Lincoln MKC problems

ENGINE

Coolant intrusion into the cylinder and requires a replacement of the long block engine assembly which was a known issue by Ford/Lincoln with no recalls issued. The problem has been confirmed by authorized Ford/Lincoln dealer and independent service center. Warning lights illuminated when car was brought to dealer for inspection. It poses significant safety risk that actively endanger me and passengers while driving due to sudden loss of power, engine stalling, engine fire, loss of braking and steering assistance.

NHTSA complaint #11758708 — an unverified report by a vehicle owner.

POWER TRAIN

The vehicle needs a complete engine replacement due to a coolant intrusion issue. The safety of myself and my family are of my utmost concern. Overheating of the system can cause sudden engine stalling, catastrophic power loss at highway speeds, a risk of collision, and toxic vapor exposure inside the vehicle. Furthermore, A leaking heater core vents sweet-smelling but toxic antifreeze vapors into the passenger compartment and prolonged breathing of heated glycol fumes can trigger dizziness, headaches, and nausea for the driver. All of which I have recently suffered from. I have taken the car back to the original dealership and was advised that I would need a new engine. The engine light came on and the coolant started spiking into the red which led me to take the car in for diagnostic testing.

NHTSA complaint #11757514 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The vehicle needs a complete engine replacement due to a coolant intrusion issue. The safety of myself and my family are of my utmost concern. Overheating of the system can cause sudden engine stalling, catastrophic power loss at highway speeds, a risk of collision, and toxic vapor exposure inside the vehicle. Furthermore, A leaking heater core vents sweet-smelling but toxic antifreeze vapors into the passenger compartment and prolonged breathing of heated glycol fumes can trigger dizziness, headaches, and nausea for the driver. All of which I have recently suffered from. I have taken the car back to the original dealership and was advised that I would need a new engine. The engine light came on and the coolant started spiking into the red which led me to take the car in for diagnostic testing.

NHTSA complaint #11757514 — an unverified report by a vehicle owner.

ENGINE

The vehicle needs a complete engine replacement due to a coolant intrusion issue. The safety of myself and my family are of my utmost concern. Overheating of the system can cause sudden engine stalling, catastrophic power loss at highway speeds, a risk of collision, and toxic vapor exposure inside the vehicle. Furthermore, A leaking heater core vents sweet-smelling but toxic antifreeze vapors into the passenger compartment and prolonged breathing of heated glycol fumes can trigger dizziness, headaches, and nausea for the driver. All of which I have recently suffered from. I have taken the car back to the original dealership and was advised that I would need a new engine. The engine light came on and the coolant started spiking into the red which led me to take the car in for diagnostic testing.

NHTSA complaint #11757514 — an unverified report by a vehicle owner.

ENGINE

To NHTSA: I am filing this complaint about a dangerous stall/overheat defect in my 2019 Lincoln MKC, VIN [XXX], currently at 79,820 miles. This vehicle was built 2018-10, before Ford's engine redesign, and it is now undrivable due to coolant intrusion into the engine, a known and documented defect covered under Ford TSB 22-2229 for the 2.0L EcoBoost engine. What happened: the car overheated on me at Church's Chicken. I came out with coolant to top it off, and cautiously drove it to Dr Underhood Repair Shop. They ran the codes and quoted a full engine replacement, but couldn't source an engine, so they sent me to the dealership. I paid them and limped the car across town to Randall Ford. Randall Ford confirmed the failure matched the TSB. I paid them too, and the car overheated again within 500 feet of leaving their lot. I had to park it at a strip mall and have it towed to our warehouse, where it sits undriveable today. Randall Ford's diagnosis (repair order XXX, dated XXX) is coolant leaking into the engine, requiring a new engine, quoted at $16,735.60. The codes pulled were P0217, P0303, P0316, P0420, and P06E9 - overheat, misfire, misfire, catalyst efficiency, and turbocharger coolant/fluid, all consistent with the coolant intrusion pattern described in TSB 22-2229. I confirmed rough running, and the car overheating with no visible external leak, which matches the pattern in Ford's own bulletin. I am aware Ford issued CSP 21N12 to extend coverage for coolant intrusion on the 1.5L EcoBoost engine, but no equivalent program or recall exists for the 2.0L EcoBoost engine in my Lincoln MKC, despite the same defect and the same TSB language applying. There has been no recall issued for this problem on my vehicle at all, even though Ford is well aware of the defect. I also want to note that this is not an isolated issue with this vehicle - I have separately experienced the documented purge-valve/fuel-system defect on this same car, which suggest INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FO

NHTSA complaint #11757123 — an unverified report by a vehicle owner.

POWER TRAIN

1. What component or system failed or malfunctioned, and is it available for inspection upon request? Answer: Engine / Powertrain (Engine Block & Cooling System). The vehicle suffered an internal engine failure caused by coolant intrusion into Cylinder #4, requiring a full engine long block replacement per Ford Technical Service Bulletin (TSB) 22-2229. The vehicle and component are available for inspection upon request. ​2. How was your safety or the safety of others put at risk? Answer: The engine suffered a sudden and complete loss of power without warning in the middle of active, moving traffic, leaving the vehicle dead in a live travel lane. Because the engine stalled abruptly due to coolant flooding the cylinder, the vehicle became an immediate, stationary obstacle in harm's way, creating an extreme risk of a high-speed rear-end collision or chain-reaction pileup that easily could have resulted in severe injury or a fatality for myself and other motorists. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Answer: Yes. The problem was confirmed by a certified technician who pulled active diagnostic trouble codes P0304 and P0316. The technician performed a borescope inspection through spark plug #4 and visually verified coolant intrusion inside Cylinder 4. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Answer: Inspected and diagnosed by a servicing dealer/technician who generated an official repair estimate (#9,496.97) confirming the defect and recommending engine replacement per Ford TSB 22-2229. (Note: Mention if inspected by insurance/police, otherwise leave as dealership/facility only). 5. Were there any warning lamps, messages? Answer: The Check Engine Light (CEL) illuminated immediately before or during the engine shutdown. The diagnostic codes (P0316 and P0304) indicate startup misfires caused by coolant accumulating in the cylinder while parked.

NHTSA complaint #11756258 — an unverified report by a vehicle owner.

ENGINE

1. What component or system failed or malfunctioned, and is it available for inspection upon request? Answer: Engine / Powertrain (Engine Block & Cooling System). The vehicle suffered an internal engine failure caused by coolant intrusion into Cylinder #4, requiring a full engine long block replacement per Ford Technical Service Bulletin (TSB) 22-2229. The vehicle and component are available for inspection upon request. ​2. How was your safety or the safety of others put at risk? Answer: The engine suffered a sudden and complete loss of power without warning in the middle of active, moving traffic, leaving the vehicle dead in a live travel lane. Because the engine stalled abruptly due to coolant flooding the cylinder, the vehicle became an immediate, stationary obstacle in harm's way, creating an extreme risk of a high-speed rear-end collision or chain-reaction pileup that easily could have resulted in severe injury or a fatality for myself and other motorists. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Answer: Yes. The problem was confirmed by a certified technician who pulled active diagnostic trouble codes P0304 and P0316. The technician performed a borescope inspection through spark plug #4 and visually verified coolant intrusion inside Cylinder 4. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Answer: Inspected and diagnosed by a servicing dealer/technician who generated an official repair estimate (#9,496.97) confirming the defect and recommending engine replacement per Ford TSB 22-2229. (Note: Mention if inspected by insurance/police, otherwise leave as dealership/facility only). 5. Were there any warning lamps, messages? Answer: The Check Engine Light (CEL) illuminated immediately before or during the engine shutdown. The diagnostic codes (P0316 and P0304) indicate startup misfires caused by coolant accumulating in the cylinder while parked.

NHTSA complaint #11756258 — an unverified report by a vehicle owner.

ENGINE

Car started shaking roughly when started, check engine light came on for cylinder misfire. Known engine problem where coolant leaks in to the engine block due to a known defect from Ford for these 2.0L engines. There is a TSB 22-2229 ([XXX]) already issued for this. Dealer inspected and confirmed the problem. Now the entire engine long block needs to be replaced resulting in $10,000 repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11755475 — an unverified report by a vehicle owner.

ENGINE

Component: Engine (2.0L EcoBoost) — coolant intrusion into cylinders What failed: The engine in my 2019 Lincoln MKC (2.0L EcoBoost, approximately 83,000 miles) failed due to internal coolant intrusion into the cylinders. This is a known defect in this engine, documented by the manufacturer in TSB 22-2229 (superseding TSB 19-2346), which acknowledges coolant leaking into the cylinders on 2.0L EcoBoost vehicles and specifies complete long block engine replacement as the only repair. My vehicle and the failed engine are available for inspection upon request. The car/engine is currently at the [XXX] Ford in Draper, UT. Safety risk: Coolant intrusion causes engine misfires and can cause sudden loss of engine power while driving, hydro-locking of the engine, and — per the manufacturer's own bulletins and pending litigation — overheating, cracked cylinder heads, and engine fires. The check engine light began flashing while I was on the highway. I am also a dialysis patient awaiting a kidney transplant, and a sudden engine failure or stall while driving to medical treatment poses a serious safety risk. Confirmed by a service center: Yes. On or about XXX, [XXX], a franchised Lincoln dealership, performed a borescope inspection of the engine and confirmed the failure, stating the engine must be replaced at a quoted cost of $7,897.45. I have the written diagnosis and repair estimate. Inspected by the manufacturer or others: No police or insurance inspection was involved, as this was a mechanical failure rather than a collision. Warning signs before failure: Unexplained low coolant level requiring repeated top-offs; white smoke from the exhaust, especially at cold start; check engine light, steady or flashing; rough running or misfire, often with codes P0300–P0304 or P0316; sweet coolant smell. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11751568 — an unverified report by a vehicle owner.

ENGINE

There is coolant intrusion into the cyl. It is a known concern and many complaints on line. Lincoln refuses to assist in the engine repair or replacement. Going down the road the engine misses and looses power causing difficulty controlling vehicle causing unsafe conditions for all traffic.

NHTSA complaint #11750623 — an unverified report by a vehicle owner.

ENGINE

The engine on my 2019 Lincoln MKC has failed due to coolant intrusion. A known issue with this model car between 2017-2019. There are two cracked cylinders on the engine block. The dealership says that the engine must be replaced.

NHTSA complaint #11745253 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention). The contact had not experienced a failure associated with the recall. However, the contact was concerned that the dealer intended to inspect the vehicle to determine whether there was an issue with the rearview camera instead of replacing the back over prevention camera. The contact believed that replacing the part regardless if a failure had occurred or not would be a more appropriate preventative measure due to the failure associated with the rearview camera. The manufacturer was not notified of the issue.

NHTSA complaint #11744737 — an unverified report by a vehicle owner.

ENGINE

Engine has coolant intrusion at 57,000 miles. Mechanic recommends full engine replacement.

NHTSA complaint #11742458 — an unverified report by a vehicle owner.

ENGINE

The contact owns a 2019 Lincoln MKC. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that the following day, while attempting to start the vehicle, the contact noticed white smoke coming from the exhaust. The contact stated that while driving at an undisclosed speed, the vehicle idled and drove unusually rough. In addition, the contact stated that the vehicle misfired. The vehicle was taken to the dealer where it was diagnosed with a failed engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact referenced two Technical Bulletins, TSB 19-2346 and TSB 22-2133, which had similar failure descriptions. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 96,000.

NHTSA complaint #11742022 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING

The contact owns a 2019 Lincoln MKC. The contact stated that the engine experienced rough idling after starting with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who replaced the spark plugs and coil pack; however, the failure recurred with the vehicle shuddering while driving. The vehicle was taken to the dealer, who determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 58,000.

NHTSA complaint #11741772 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse(R), the vehicle failed to display an image of the rear of the vehicle. Additional safety information were also not available on the screen. The dealer was contacted and confirmed that the part to do the recall repair was not yet available. The manufacturer was not made aware of the issue. The failure mileage was approximately 96,000.

NHTSA complaint #11731792 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse(R), the vehicle failed to display an image of the rear of the vehicle. Additional safety information were also not available on the screen. The dealer was contacted and confirmed that the part to do the recall repair was not yet available. The manufacturer was not made aware of the issue. The failure mileage was approximately 96,000.

NHTSA complaint #11731792 — an unverified report by a vehicle owner.

ENGINE

Engine failure TSB 19-2346, A known/common issue with this engine. The car only has 73,790 miles on it. The car started shaking when started, engine light on, empty coolant reservoir and off then parking brake came on randomly several times , and the brakes locked up twice, which resulted in going over a curb. Discontinued driving the vehicle after that incident obviously due to safety. Ford service center gave a $13,000 repair estimate. The vehicle is still at Ford and available for inspection.

NHTSA complaint #11731447 — an unverified report by a vehicle owner.

SERVICE BRAKES

Engine failure TSB 19-2346, A known/common issue with this engine. The car only has 73,790 miles on it. The car started shaking when started, engine light on, empty coolant reservoir and off then parking brake came on randomly several times , and the brakes locked up twice, which resulted in going over a curb. Discontinued driving the vehicle after that incident obviously due to safety. Ford service center gave a $13,000 repair estimate. The vehicle is still at Ford and available for inspection.

NHTSA complaint #11731447 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2019 Lincoln MKC. The contact stated that while in reverse(R), the back over prevention system displayed a black or blue distorted image, with the message "Camera Not Available" displayed. The contact stated that the failure created a visibility hazard for the driver. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 62,000.

NHTSA complaint #11730825 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

The back up camera works intermittently. Sometimes it just has a blurry or blue screen. It has been ongoing for the last month.

NHTSA complaint #11729070 — an unverified report by a vehicle owner.

ENGINE

The engine on my 2019 Lincoln MKC (2.0L EcoBoost) suffered a sudden internal failure without warning shortly after the factory powertrain warranty expired. The vehicle had no prior drivability issues, no warning lights, and had been maintained on schedule. While driving, the engine began running roughly and quickly lost power. The vehicle became unsafe to operate and had to be towed. The dealership diagnosed the engine as having internal mechanical failure requiring complete engine replacement. I was told the failure was not due to maintenance and that the engine could not be repaired. The failure occurred only weeks after the 6-year/70,000-mile powertrain warranty period ended. This appears consistent with other reported EcoBoost engine failures involving internal defects such as coolant intrusion, low-tension piston rings, or block-related issues. A sudden loss of power while driving presents a safety hazard, especially in traffic or at highway speeds. I am submitting this complaint so NHTSA is aware of this engine failure pattern and the safety risk associated with unexpected engine shutdowns on these vehicles.

NHTSA complaint #11728019 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The rear camera recall is many many months overdue for a fix. My rear camera hasn’t worked probably in almost a year. Neither The dealership nor Ford have provided updates.

NHTSA complaint #11727638 — an unverified report by a vehicle owner.

ENGINE

The head gasket has failed, leading to coolant intrusion into the number 2 cylinder. Several misfires occurred due to this. This is a known issue due to the design of the lower block, which uses a channel, thus causing a very small surface area for the head gasket between the channel and the cylinder, which accelerates wear. Spent $3,000 to fix this well-known design issue. Car at ~100k miles.

NHTSA complaint #11725936 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The vehicle was recalled. I took the vehicle to the dealer where it was purchased. It was serviced. The engine issue was addressed, so we thought. The repair/replacement parts did not remedy the issue, despite it being in the shop for over 6 months. The problem persists. It is overheating in a 5 minute drive. The local service department is saying there is no other remedy. They keep asking we bring it in for another diagnosis, but the problem is the same as the 47,000 other vehicles that have been recalled by this same issue. We purchased the car and have not been able to use it.

NHTSA complaint #11725234 — an unverified report by a vehicle owner.