55 of the
492 complaints filed about the Lincoln MKS
are about the electrical system —
11% of everything owners reported.
The worst model year for it is 2013.
The FCIM failed in the 98 degree heat. No warnings or indication that it failed other than the fans just started blowing full blast and full heat on a hot summer day. This alone distracted me and pulled my attention from the road as I started to feel sick with how hot it was getting and was frantically trying to turn the temperature down on the screen to no avail, because when the FCIM goes out you lose all control of the heat or ac and literally cannot shut off the heat. I then pulled over after almost getting in an accident trying to shut off the heat and went to turn on my hazard lights. Well with the FCIM going out my hazards wouldn't work either. When the FCIM isn't going out it constantly beeps and turns my temperature as far down as it will go, even when it is -20 in minnesota. Again a hazard as it can frost up my windshield in seconds making it so I can't see. All of this wouldn't be an issue if they still made the parts and there was something I could do to fix it, but they stopped selling these parts about 8 years ago.
NHTSA complaint #11754672 — an unverified report by a vehicle owner.
LINCOLN IS CURRENTLY RECALLING 2015 CARS FOR REAR CAMERA FAILURES. MINE FAILED ON [XXX]. I AM [XXX] AND USE THE CAMERA FOR BACKING UP AND PARKING. MY MODEL IS NOT IN THE RECALL. I HAD THE REPAIRS DONE AT THE DEALERSHIP FOR $857.00! ON THE REPAIR ORDER IT STATES; "CUSTOMER STATES THAT REAR CAMERA IS UPSIDE DOWN AND HAS NO COLOR AND SCREEN WILL GO BLACK." THIS IS EXACTLY THE REASON FOR THE RECALL #25V695. I WOULD LIKE TO HAVE MY 2015 MKS INCLUDED IN THE RECALL , AND WOULD LIKE REIMBURSEMENT FOR THE REPAIRS. THANK YOU, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11699874 — an unverified report by a vehicle owner.
In early 2024 the parking aids failed. Then the heater air conditioning buttons. Now the voice commands, Navigation and back up camera have failed. No accidents resulted , but this ia a large car and when shifting from reverse to drive screen remains blank.
NHTSA complaint #11695667 — an unverified report by a vehicle owner.
Electrical problem continues to happen. I was trying to unlock the car. It would unlock and lock , windows roll down, sunroof open and all windows roll down without my help. Radio will turn all the way up. I placed a fixd in the car. Repairs started flashing low battery, sensor with steering, seat belts, and airbags. This has happen several times. I went to a shop. They told me I had a recall. I went to a dealer, they said I did not. I am confused and afraid to drive my car at times. Because this has happened when I am driving to.
NHTSA complaint #11683776 — an unverified report by a vehicle owner.
I’ve owned my 2012 Lincoln MKS for 3 years. A warning recently appeared saying “Power Steering Assist Fault,” and now the steering is very hard to turn, especially at low speeds. I’ve already paid around $1,800 in the past to fix this issue once, but now I’m experiencing the same or similar problems again. I haven’t had it officially diagnosed this time because both Ford and the dealer told me it wouldn’t be covered, since the recall (15S18) is now expired. This is a serious safety issue. The car is difficult to control and unsafe to drive. I’m a full-time worker and a father of two toddlers, and I’m still making payments on this car that I now can’t safely use — or only for short trips while constantly worrying about steering failure. I just found out about this old recall, and the dealership never told me anything about it when I bought the car used. I strongly believe I’m experiencing the same issue Ford previously recalled these vehicles for, and I’m asking NHTSA to investigate or reopen the recall so it can be repaired before me or my family is seriously injured.
NHTSA complaint #11678807 — an unverified report by a vehicle owner.
The climate control system malfunctions by raising the temperature for the heater without any input. When turned off, it turns on by itself and resumes raising the temperature until it maxes out. This occurs when first started and also while driving, causing a severe distraction as the beeping is distracting and the temperature will not stop rising even when the My Temperature buttons are pressed to decrease the temperature. Other MKS owners have complained online. The car is available for inspection upon request. Sustained distraction while trying to find the temperature adjustment buttons and the off button lasts too long, creating a serious driving danger and large potential for an accident, even a head on accident. I have only experienced this when using the heater. It has not happened to me in the summer yet. I have not taken it to a dealer, yet. I will soon to find out how much they want to charge me for their vehicle design failure. The vehicle has not been inspected by others. There were no warnings or messages or symptoms. They first appeared within the last six months and have gotten worse with time. Now the runaway climate control occurs more frequently while driving.
NHTSA complaint #11652415 — an unverified report by a vehicle owner.
The contact 2013 Lincoln MKS. The contact stated that upon starting the vehicle, the heating system activated independently and was blowing hot air on a 90-degree summer day. The contact stated that the failure had been recurring and persisted while driving. Upon investigating the failure online, the contact related the failure to the Front Control Interface Module (FCIM). The dealer and the manufacturer were notified of the failure and informed the contact that the part was not available to repair the vehicle. The vehicle was not diagnosed or repaired. The failure mileage was approximately 60,000.
NHTSA complaint #11630589 — an unverified report by a vehicle owner.
The control panel that operates the heat/ac, audio controls and also houses the hazard light button has a high failure rate and will do its own thing or fail to operate all together. The volume will randomly max out by itself creating a blaring unbearable loudness and you have to hit the tap/hot the unit for it to stop. The heat /ac will also do whatever it wants randomly. The hazard light button will also not work randomly. I've talked to other MKS owners and this is very common issue to have.
NHTSA complaint #11515650 — an unverified report by a vehicle owner.
Ford Port Richey overcharged for diagnosis. Claim on credit report still owe them. Same with Ferman Ford Clearwater overcharged key. Said need two in order to program ECM. Broke two other things. Wiper cord and guitar strings were cracked.
NHTSA complaint #11514599 — an unverified report by a vehicle owner.
ECM ficum Went to Ford Port Richey, FLpaid $300 for diagnosis. Harassment with bill on credit report. Charge n charge but don't want to repair car. Same with Ferman Ford Clearwater FL there charged $300 just for new key an check everything. Back to Golden Oldies mechanic fixed ac sensor not ficum. Needs coolant sensor leaks out pressure due to ECM. They said it had a year warranty but not electronics.
NHTSA complaint #11513843 — an unverified report by a vehicle owner.
The contact owns a 2012 Lincoln MKS. The contact stated while driving 70 MPH and attempting to honk the horn, there was no sound coming from the horn. The vehicle was taken to the dealer and the mechanic stated that the steering column control module needed to be replaced. The vehicle was not repaired because the parts were discontinued. The manufacturer was contacted but offered no assistance because the parts were no longer available. The failure mileage was 79,000.
NHTSA complaint #11493772 — an unverified report by a vehicle owner.
The 2011 through 2013 Lincoln MKS were recalled for the electric power steering assist suddenly going out and it is the same on this car and could have gotten someone seriously hurt these need to be added to the recall thanks for looking.
NHTSA complaint #11482781 — an unverified report by a vehicle owner.
My car will intermittently (more times than not) lose its power steering assist, making it almost impossible for me to drive. I've had the car looked at, replaced the rack and pinion assembly, put on new tires, ran a diagnostic, and the car still lacks power steering most of the time. When starting the vehicle, the wheel will lock up, and the message "Power Steering Assist Fault" displays, no matter how many times I try to restart the car and allow the computer to reset, the fault does not go away. I rarely have times when I can drive with a power steering assist. The car has become a serious problem because I cannot get to work or school safely; when driving the other day, the power steering went out, and I was almost in an accident. I believe that there is a defect in the 2010 MKS, just like there was with the other years that were recalled, the fact that this issue has cost me so much money (and I cannot get out from under the car, I would if I could), and still puts me at risk for serious injury is seriously concerning.
NHTSA complaint #11481899 — an unverified report by a vehicle owner.
AC BLOWER MOTOR RESISTOR CONTROL MODULE FAULTY CAUSES FAN TO BE STUCK IN ONE SPEED THEN SYSTEM VARIES UP AND DOWN AND VENTS SMOKE. FORWARD WARNING COMES ON FOR NO REASON?
NHTSA complaint #11469158 — an unverified report by a vehicle owner.
Lincoln customer service has been an ultimate nightmare. Previously spent $2,000 just so the car would stop blasting the heat, blasting the radio, locking and unlocking vehicle. In order to get the car stereo working it’s an additional $4,000. From all my research I’m relieved I’m one of many dealing with this recall Lincoln refuses to take responsibility on screwing loyal customers like me. The car retains water in the bottom of door frames. Front collision doesn’t work and it will sometimes go crazy when I’m near car like locking and unlocking car sporadically. I refuse to allow any children to ride in this car due to its unpredictable behavior like it has a mind of its own. Please help me I have Lincoln take full responsibility for their wrongs to help out customers safety like me and many others. [XXX] [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11462540 — an unverified report by a vehicle owner.