The contact owns a 2015 Lincoln MKS. The contact stated while driving approximately 40 MPH or faster, the vehicle lost automotive power. During the failure the vehicle was coasted over to the side of the road and turned off for one minute before the vehicle restarted and continued driving. The failure was intermittent but had occurred twice within 10 minutes during the most recent failure. An unidentified warning light was illuminated during the failure. The failure occurred mainly while driving on highways or freeways. The rear-view camera intermittently failed to display an image of the rear of the vehicle. The failure had become more persistent over time. During an oil change, it was discovered that the drive axle from the rear to the front of the vehicle was leaking. The vehicle was taken to the dealer; however, the dealer was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
NHTSA complaint #11690252 — an unverified report by a vehicle owner.
Water pump failure or malfunctioned causing the engine to over heat and then to engine stall going 75 mph. After having it towed it was determined the water pump was leaking. It put myself and others at risk of an accident. The water pump sits directly in the center of the engine so it can’t be inspected so easily and only option is to just replace. The water pump was confirmed by a licensed Lincoln Certified Dealer and failed at 69,639 miles. Many others have reported having this same issue. There was a warning signal that flashed as the engine reach an overheating temp, but there were none prior the incident .
NHTSA complaint #11687372 — an unverified report by a vehicle owner.
The contact owns a 2013 Lincoln MKS. The contact stated that while reversing, there was a huge blast of white smoke coming from the exhaust pipe. There were no warning lights illuminated. The vehicle was taken to the local dealer for routine maintenance and was diagnosed and determined that the water pump was leaking, the turbo charger was losing power, the power transfer unit was overheating, and the water pump was overheating. The water pump was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 112,000.
NHTSA complaint #11670829 — an unverified report by a vehicle owner.
Vehicle turned off while driving. Luckily, I was driving in a parking lot when it happened, therefore, I was not at a high volume of speed. The issue has been confirmed by a dealer. No inspection by manufacturer or others has been conducted. No warning lamps or other messages were noted prior to failure. Issues have been ongoing for about 2 months now.
NHTSA complaint #11597579 — an unverified report by a vehicle owner.
The contact owns a 2014 Lincoln MKS. The contact stated that while at a stop light, the vehicle stalled upon acceleration. There were no warning lights illuminated. After exiting the vehicle, the doors began to lock and unlock. The vehicle was towed to an independent mechanic, who stated the failure was due to the fuel pump. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 16V621000 (Fuel System, Gasoline). The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 89,000.
NHTSA complaint #11556063 — an unverified report by a vehicle owner.
The contact owns a 2011 Lincoln MKS. The contact stated while making a left turn, the steering wheel seized, and the vehicle stalled. The contact stated no warning light was illuminated. The contact restarted the vehicle and continued driving to her destination. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included. The failure mileage was approximately 101,000.
NHTSA complaint #11535415 — an unverified report by a vehicle owner.
I have noticed a coolant leak that is the result of a faulty water pump design. To make it worse, the rocket scientists at Ford Motor Company buried the water pump internally in the engine. It is a very expensive repair on what should be a component bolted to the exterior of the engine. There are numerous Class Action Lawsuits against FMC for this matter. I think a recall should be issued or compensation for repairs on what is a very expensive endeavor. My wife drives this car. I am going through the repair process. FMC is known to have hidden the problem. Please issue a recall so people are not burdened by a bad corporate decision. Faulty water pumps can cause engine failure resulting in an accident on the public roadway. Cars should have building codes that forbid these stupid designs. Cars should be designed to be easier to repair with modularity. As a government agency, this is in the public interest to make FMC accountable for their faulty design and issue a recall or compensation for repairs related to this faulty part. MK
NHTSA complaint #11530492 — an unverified report by a vehicle owner.
Engine/Coolant Reservoir, Yes you can inspect it. When driving, or stop at a traffic light or just parked, the car will just start smoking and getting hot, the temperature gauge would not show it was getting hot until after it started smoking. The car would stop in the middle of the street or on the freeway. All the Antifreeze would leak out of the Reservoir and be all over the Engine and the ground, when you put Antifreeze in the reservoir the next day, you can drive for a little distant, but it will start doing the same thing all over again. The Cooling Fan would come on and never goes off, it gets louder and louder, it has never done this before. I have taken my car to the Dealer 3 times and they charged me over $4.000 and still couldn't fix it. They told me that they do not know what's wrong with it. The Engine Cooling System / Reservoir should be Recalled.
NHTSA complaint #11515682 — an unverified report by a vehicle owner.
Ford Port Richey overcharged for diagnosis. Claim on credit report still owe them. Same with Ferman Ford Clearwater overcharged key. Said need two in order to program ECM. Broke two other things. Wiper cord and guitar strings were cracked.
NHTSA complaint #11514599 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:UREA INJECTION SYSTEM (DEF)
The vehicle is exhausting leaked fluid through the vents inside cabin at 23,000 miles causing headaches and fatigue. The Power transfer unit does not allow for maintenance and has no drain plug. The unit seems to fail alot with Fords when looking online. It is dangerous for the driver to smell this inside the cabin.
NHTSA complaint #11489760 — an unverified report by a vehicle owner.
The contact owns a 2011 Lincoln MKS. The contact stated that while driving at various speeds, the temperature gauge would rise from cool(C) to hot(H) and the vehicle started losing motive power. The contact stated that once she turned off the cooling fans, the vehicle would cool off while idle; however, the temperature would rise once she resumed normal driving. The vehicle was taken to a dealer where she was informed that the failure could not be duplicated. The contact then took the vehicle to an independent mechanic who informed her that there was a service bulletin on the vehicle and referred her back to the dealer. The dealer was again notified about the failure and referred her to the manufacturer for assistance. The manufacturer was notified of the failure and referred her to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 130,000.
NHTSA complaint #11485845 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
The contact owns a 2013 Lincoln MKS. The contact stated that while attempting to close the front driver's side door, she heard a beeping noise. The contact then stated that when she placed the shifter in reverse(R), the screen failed to display an image and the defogger failed to operate. Additionally, the contact stated that she noticed that the vehicle was overheating and that the hood was discolored. There were no warning lights illuminated. The vehicle was not repaired. Additionally, the contact stated that when she placed the gear shifter into reverse(R) the defogger failed to operate as needed. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.
NHTSA complaint #11483018 — an unverified report by a vehicle owner.
The contact owns a 2010 Lincoln MKS. The contact stated that upon placing her vehicle into park(P), the temperature gauge indicated that the engine was hot. The engine then failed to restart after the failure. The contact had the vehicle towed to a dealer where she was informed that the water pump was defective and needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 50,000.
NHTSA complaint #11475091 — an unverified report by a vehicle owner.
Sudden loss of power and deceleration. This happens intermittently and sets a code P2111 every time. Can drive for days between incidents and never know when it will happen. Gives no warning just shuts down immediately. This is very dangerous and my wife almost got hit yesterday in traffic due to malfunction
NHTSA complaint #11435536 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2015 LINCOLN MKS. THE CONTACT STATED THAT THE FUEL GAUGE WAS READING 3/4 OF A TANK AFTER FILLING UP THE TANK. THE CONTACT STATED SHE NOTICED A FUEL LEAK INSIDE THE VEHICLE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V605000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT ALSO STATED THAT THE FRONT DRIVER'S AND FRONT PASSENGER'S SIDE SEAT PANELS WERE DETACHING FROM THE VEHICLE AND PREVENTED HER FROM BEING ABLE TO MOVE THE SEATS. THE CONTACT ALSO STATED THAT THE VEHICLE WAS UNABLE TO ACCELERATE AND JERKED INTO GEAR WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER RICHMOND FORD LINCOLN (4600 W BROAD ST, RICHMOND, VA 23230, (804) 358-5521) WHERE IT WAS DIAGNOSED WITH NEEDING THE SEAT PANELS TO BE REPLACED. THE DEALER WAS MADE AWARE OF THE FAILURE WITH THE FUEL TANK READING. THE VEHICLE WAS REPAIRED BUT CONTINUED TO EXPERIENCE THE FAILURE WITH THE SEAT PANELS. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,160.
NHTSA complaint #11397673 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE VEHICLE WAS RESTARTED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BALISE FORD OF CAPE COD (90 HIGH SCHOOL RD EXT, HYANNIS, MA 02601, (508)815-4007) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 73,320.
NHTSA complaint #11395411 — an unverified report by a vehicle owner.
AS I WAS DRVING THE VEHICLE STOPPED IN THE MIDDLE OF TRAFFIC WITH NO WARNING OR NO WARNING LIGHTS ON THE DASH. I HAD IT TOWED TO THE NEAREST DEALER WHERE THEY INFORMED ME THAT THE MOTOR WAS BLOWN AT 86,000 MILES AFTER BUYING IT AT 66,000 MILES FROM LEXUS OF LINCOLN. THE DEALER INFORMED ME THAT THEY COLD NOT DO ANYTHING AND NOW BEING STUCK WITH A $6000 LOAN ON A VEHICLE THAT IS NO LONGER AVAILABLE TO DRIVE.
NHTSA complaint #11373512 — an unverified report by a vehicle owner.
I TOOK MY 2015 LINCOLN MKS TO THE FORD DEALERSHIP TO REPLACE A WATER PUMP. AFTER THEY INSPECTED MY VEHICLE, THEY DETERMINED THAT IT WAS INDEED A BAD WATER PUMP. THEY QUOTED THAT IT WOULD TAKE 15 HOURS FOR THE REPAIR AND COST $2,500. I HAD NO OTHER CHOICE BUT TO HAVE MY CAR REPAIRED AND PAID $2,547. 5 DAYS LATER MY SON WAS DRIVING THE CAR STOPPED AND FILLED THE CAR WITH GAS. HE DROVE THE CAR 1000 FT AND NOTICED WHITE SMOKE COMING FROM THE ENGINE. HE PARKED THE CAR AND GOT OUT AND THE CAR IGNITED WITH THE ENGINE TURNED OFF. THE FIRE DESTROYED THE ENTIRE CAR. THE FIRE DEPARTMENT HAD TO PUT THE FIRE OUT. THE FIRE STARTED IN THE ENGINE.*DT
NHTSA complaint #11338431 — an unverified report by a vehicle owner.