27 of the
492 complaints filed about the Lincoln MKS
are about the other systems —
5% of everything owners reported.
The worst model year for it is 2013.
I currently own and am driving a 2014 Lincoln MKS, my fourth such vehicle over the past several years. Lincolns have been one of my favorite vehicles however, I am writing to bring to your attention a recurring issue with the climate control system that may warrant further review as a potential safety-related defect. Many owners, including myself, have experienced a situation where the vehicle's heating system automatically increases to full heat without any driver input. In my case, both sides of the dual-zone system simultaneously rise to maximum temperature, regardless of the settings selected. This behavior appears to be linked to a failure of the main blend door actuator. While this may seem like a comfort issue at first glance, it can quickly become a safety concern. Sudden, uncontrolled heat output can fog windows, distract the driver, and create uncomfortable cabin conditions that may impair focus. Given the number of similar reports from other owners, I believe this issue may merit further investigation. I respectfully request that the National Highway Traffic Safety Administration (and Ford) review this matter to determine whether a recall or service campaign may be appropriate. Thank you for your time and attention. I appreciate your commitment to safety and customer satisfaction.
NHTSA complaint #11738085 — an unverified report by a vehicle owner.
LINCOLN IS CURRENTLY RECALLING 2015 CARS FOR REAR CAMERA FAILURES. MINE FAILED ON [XXX]. I AM [XXX] AND USE THE CAMERA FOR BACKING UP AND PARKING. MY MODEL IS NOT IN THE RECALL. I HAD THE REPAIRS DONE AT THE DEALERSHIP FOR $857.00! ON THE REPAIR ORDER IT STATES; "CUSTOMER STATES THAT REAR CAMERA IS UPSIDE DOWN AND HAS NO COLOR AND SCREEN WILL GO BLACK." THIS IS EXACTLY THE REASON FOR THE RECALL #25V695. I WOULD LIKE TO HAVE MY 2015 MKS INCLUDED IN THE RECALL , AND WOULD LIKE REIMBURSEMENT FOR THE REPAIRS. THANK YOU, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11699874 — an unverified report by a vehicle owner.
Recall Notice: NHTSA 25V270 My Lincoln MKC VIN# [XXX] has a recall 25V270. I also have a 2013 Lincoln MKS Vin # [XXX] with no recall BUT which has the issues with the rear view camera it intermittently displays a blank and image is upside down and some times it will be normal. Should it be considered a recall due to the image may reduce the driver's view of what is behind the vehicle, increasing the risk of a crash. Which is stated on the **** IMPORTANT SAFETY RECALL**** Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11694728 — an unverified report by a vehicle owner.
rear-view camera issue causing inverted, distorted, or blank image. I paid to replace the camera when I purchased the used vehicle. The replacement rear view camera installed at the dealership has the same issue. I would like this rear view camera to be part of the recall ongoing for rear cameras as apparently the replacement parts have the same issue. This rear view camera was replaced and continues to fail on my 2013 Lincoln MKS.
NHTSA complaint #11685860 — an unverified report by a vehicle owner.
I’ve owned my 2012 Lincoln MKS for 3 years. A warning recently appeared saying “Power Steering Assist Fault,” and now the steering is very hard to turn, especially at low speeds. I’ve already paid around $1,800 in the past to fix this issue once, but now I’m experiencing the same or similar problems again. I haven’t had it officially diagnosed this time because both Ford and the dealer told me it wouldn’t be covered, since the recall (15S18) is now expired. This is a serious safety issue. The car is difficult to control and unsafe to drive. I’m a full-time worker and a father of two toddlers, and I’m still making payments on this car that I now can’t safely use — or only for short trips while constantly worrying about steering failure. I just found out about this old recall, and the dealership never told me anything about it when I bought the car used. I strongly believe I’m experiencing the same issue Ford previously recalled these vehicles for, and I’m asking NHTSA to investigate or reopen the recall so it can be repaired before me or my family is seriously injured.
NHTSA complaint #11678807 — an unverified report by a vehicle owner.
REAR CAMERA ON 2013MY LINCOLN MKS has been replaced and the replacment continues to fail. The camera either does not work producing no image, the image is upside down, or the image is grainy. The original camera failed and I replaced it and the replacement is failing the same way. I have spent over $1000 replacing this rear camera. It seems the new camera installed is the same one getting recalled on new vehicles and I believe my rear camera should be part of this recall since it was a replacment part.
NHTSA complaint #11653415 — an unverified report by a vehicle owner.
Vehicle's AC continuously goes from coldest temperature to high heat on its own and cannot be turned off. You can hit the Max AC button and numbers will read 60 and work it's way up to "HIGH" heat within just a few seconds. This happens at any given moment and will not stop until it wants to. Cruise control turns off while driving and collision warning sensor comes on. Once this happens, you cannot set cruise control anymore. This too is something that works and malfunctions on its own. When driving, I have experienced the loud collision warning sound and flashing red light on dash, causing me to panic while driving. Problem has not been confirmed by a dealer or service center, nor has it been inspected by manufacturer. Warning lamps and flashing red dash lights and alarms sound. This issue has been ongoing since May 2023. All issues described take place every single day that I drive my car.
NHTSA complaint #11597582 — an unverified report by a vehicle owner.
the steering system locks up and loses power assist,and the brakes and traction control sys also malfunction, and several failure lights all come on ,as I was making a left turn in front of a police car the steering locked up and I almost hit the police car,the vehicle isn't driveable,the policeman advised me not to drive the car,he verified the steering didn't work,when the problem occurs the steering gets extremely hard and at the same time lights and bells start ringing in the car and it's very scary because between the steering and brakes not working the bells and lights are very distracting
NHTSA complaint #11584452 — an unverified report by a vehicle owner.
Lincoln customer service has been an ultimate nightmare. Previously spent $2,000 just so the car would stop blasting the heat, blasting the radio, locking and unlocking vehicle. In order to get the car stereo working it’s an additional $4,000. From all my research I’m relieved I’m one of many dealing with this recall Lincoln refuses to take responsibility on screwing loyal customers like me. The car retains water in the bottom of door frames. Front collision doesn’t work and it will sometimes go crazy when I’m near car like locking and unlocking car sporadically. I refuse to allow any children to ride in this car due to its unpredictable behavior like it has a mind of its own. Please help me I have Lincoln take full responsibility for their wrongs to help out customers safety like me and many others. [XXX] [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11462540 — an unverified report by a vehicle owner.
Driving and stopped for a red light. The engine stalled and would not restart.I was driving and slowed down for a red light. The engine chugged and stalled. It would not restart. There was a recall on the 2013 model with the exact problem but not for the 2014. This could have ended terribly had I not been slowing down for the light. I was able to swerve into a large mall parking lot and came to a stop.
NHTSA complaint #11443675 — an unverified report by a vehicle owner.
As I was returning home from a haircut, my 2011 Lincoln MKS shut off as I was attempting to stop at a red light. I was able to get the car to complete stop. I looked at the dash to see if any warning signs, alerts or any gauges we abnormal. When nothing alarmed me I started my vehicle and proceeded when the light turned green approximately 1/2 mile the car stalled again as I was driving at 35 mph. I had a difficult time getting the car to stop as the steering wheel locked and the brake pedal was hard to push in. I eventually was able to get it to a complete stop on the right side of the road, by pushing extra hard on the brake and pulling the steering wheel to the right. Which the driver side of my vehicle still in the path of other vehicles I knew my car wasn’t safe there and could possibly cause an accident. I called my husband who came to the location of the car and raised the hood when he noticed the coolant in the overflow reservoir was empty. We filled the reservoir. We started the vehicle which ran normal and didn’t not illuminate any warning light or raise any gauges. Drove vehicle home which was approximately 3 miles as pulling into my driveway the temperature gauge slowly began rising above normal line. I shut car off immediately got out and raised the hood when I seen smoke emerging from under the hood. The coolant reservoir was completely empty again. My husband pulled the dipstick to check the oil where we observed antifreeze covering the entire length of dipstick. This is impossible to prevent or fix if there are no signs or symptoms given to the driver that there is a problem. We have our vehicle serviced regularly and have all the receipts to prove. Ford need to fix and /or replace these engines. People work hard everyday and depend on there vehicles for there daily lives. It’s not an honest sales when a faulty water pump is placed inside and engine knowing water pumps are a commonly replaced part and that if this water pump fails it would ruin engin
NHTSA complaint #11442685 — an unverified report by a vehicle owner.
Power Steering Issues. Power steering completely locks up or totally doesn’t work most times. Unable to turn steering wheel. Have been told by several mechanics they have say the same issue with other Models that have been recalled. Some VIN numbers are not being recalled.
NHTSA complaint #11441114 — an unverified report by a vehicle owner.
I HAVE A 2015 LINCOLN MKS PURCHASED IN MAY 2016. IT HAS A MALFUNCTIONING FCIM PANEL . WHEREBY THE HEATER WILL TURN ON ALL BY ITSELF AND GOES UP TO ITS HIGHEST TEMPS TIRE AND THEN STOP. IT HAS A TOUCH SCREEN TO TURN DOWN OR OFF TO ALLOW YOU TO RESET THE TEMPS. BUT IS NOW NOT WORKING AND TEMP STUCK ON HEAT AND VEHICLE IS NOW UNDRIVABLE. AND FORD/LINCOLN REFUSES TO ACKNOWLEDGE PROBLEM, LET ALONE FIX IT DESPITE NUMEROUS COMPLAINTS. THIS PROBLEM HAS BEEN ONGOING FOR 1 1/2 YEARS.
NHTSA complaint #11230305 — an unverified report by a vehicle owner.
ALL FOUR DOORS STARTED RETAINING WATER AND I HAVE TO PULL THE RUBBER BACK AND LET IT DRAIN BUT WHEN THERE WAS A HARD RAIN I WOULD GET LEAKS FROM THE MOON ROOF AREA THAT LEAKED ON TO THE CONSOLE/GEARSHIFT AREA I TOOK IT TO A SHOP BUT THEY COULDN'T FIND ANY THING WRONG THEN AFTER A HARD RAIN I SUCKED 12 GALLON OF WATER OUT OF THE DRIVERS SIDE FLOORBOARD IT SEEMED THAT IT WAS SEEPING IN FROM UNDER THE DASH OR SOMEWHERE UNDER THE FLOORBOARD BECAUSE AS SOON AS I VACUUMED SOME MORE WOULD APPEAR ALSO BEFORE I VAC I COULD HEAR WATER SLOSHING AND IT WASN'T IN THE DOORS IF THAT WASN'T ENOUGH MY WIFE WAS DRIVING AND THE MOON ROOF OPENED BY IT SELF AND WOULD NOT CLOSE SO I TOOK IT TO A DEALER AND THEY CHARGED ME 150.00 TO CLOSE IT AND TOLD ME I NEEDED TWO MOTORS AND A NEW SWITCH AND OTHER PARTS TOTALING AROUND 700.00 AND BUT I FELT THAT ALL THAT WASN'T NEEDED SINCE I HAD NEVER OPEN THE ROOF BEFORE IN 4 YEARS WHICH MEANT TO ME THE MOTORS SHOULD BE OK SINCE I HAD NEVER USED IT SO I DECLINED THE TWO MOTORS AND ASKED THEM TO PUT EVERYTHING ELSE IN AND LEAVE IT CLOSED AND I WOULD BE SATISFIED SO THEY CLOSED THE MOON ROOF BUT NOT THE SUN SCREEN AND TOLD ME THAT THEY COULD NOT CLOSE THE SCREEN BECAUSE THE ROOF MIGHT OPEN BACK UP AND THEY MAY NOT BE ABLE TO GET IT CLOSED I PAID OUT 400.00 AND I'M DRIVING AROUND IN A BEAUTIFUL 2014 MKS I BOUGHT IN 2015 NEW AND ONLY HAS 58000 MILES AND IN MINT CONDITION LOVE MY LINCOLN BUT SCARED WHEN IT RAIN THIS IS A NIGHTMARE CAN YOU HELP OR TELL THEM HOW TO CORRECT THE PROBLEM
NHTSA complaint #11221949 — an unverified report by a vehicle owner.
FAULTY DOOR LOCKS : THE DOORS WILL NOT UNLOCK USING THE KEY FOB ON MKS MODEL IN WEATHER TEMPERATURES ABOVE 70 DEGREES AND IT POSES A SAFETY HAZARD IF CHILDREN ARE IN THE CAR. WHEN ATTEMPTING TO UNLOCK THE CAR USING THE FOB OR KEYLESS ENTRY THE FEEDBACK IS A RAPID UNLOCK/RE-LOCK, SIMILAR TO A JACKHAMMER. THE VEHICLE IS IN STATIONARY MODE IN PARKED .
NHTSA complaint #11203246 — an unverified report by a vehicle owner.
OUTSIDE TEMP 27 F. OPENED FRONT PASSENGER DOOR AND IT WOULD NOT STAY SHUT. HAD TO USE ROPE TO TIE PASSENGER DOOR TO REAR DOOR BEHIND DRIVER TO KEEP IT SHUT SO I COULD GO TO EYE DOCTOR, A THREE HOUR DRIVE AWAY. AS TEMPERATURE HAS RISEN, IT SEEMS TO BE LATCHING TO STAY SHUT NOW, BUT I DO NOT TRUST IT.
NHTSA complaint #11165214 — an unverified report by a vehicle owner.
A/C RANDOMLY GOES TO HIGHEST SETTING AND YOU CAN'T ADJUST IT OR TURN IT OFF. TYPICALLY HAPPENS IN EXTREME TERMPERATURES (HOT AND COLD). BEEPING NOISE AS IF YOU ARE PRESSING THE BUTTONS IS CONTINUOUS. WAS ADVISED IT WAS A FAULTY FCIM BUT THE PART "IS ON BACK ORDER" AND NO ONE CAN ADVISE WHEN THIS PART WILL BECOME AVAILABLE. IN DOING RESEARCH, THE FCIM PART SEEMS TO BE FAILING IN MANY VEHICLES AND EVERYONE HAS THE SAME COMPLAINT - THEY CAN'T GET ONE.
NHTSA complaint #11156729 — an unverified report by a vehicle owner.
8/3/2018 @ 31000 MILES A/C STOPPED BLOWING. JUST BEFORE THIS, NOTICED TEMP ROSE FROM 72* TO 85* AND HI. IMMEDIATELY DROVE TO MY LOCAL FORD DEALER. REPLACED BLOWER($400). 3MILES FROM REPAIR, THE BEEPING OF RISING TEMP OF SYSTEM BEGAN, NOT REPAIRED. I CALLED MY SERVICE REP, TOLD TO RETURN. IT WAS FRIDAY. @4:20 PM. I CHOSE TO RETURN AFTER THE FOLLOWING WEDNESDAY. I EXPECTED TO HAVE TOLEAVE THE CAR, OVER THE WEEKEND, AND NEEDED IT ON TUESDAY/WEDNESDAY. MADE APPOINTMENT FOR THURSDATY @8AM. DIAGNOSED ON FRIDAY, 8/11/2018 AS FAULTY FCIM MODULE, AN ITEM ON BACKORDER, UNAVAILABLE, AND DISCONTINUED! OUCH 8 MONTHS OFF OF FACTORY WARRANTY AND MY SWEET RIDE IS UNREPAIRABLE DUE TO A DISCONTINUED MODULE.
NHTSA complaint #11119593 — an unverified report by a vehicle owner.
FROM DAY ONE MY SUNROOF HAS LEAKED ON PASSENGER SIDE AFTER RAINING, I HAVE UNCLOGGED THE (2) DRAINS AT THE SUNROOF........DOORS HOLD WATER FROM DAY ONE......WHAT IS GOING ON HERE???
NHTSA complaint #11075462 — an unverified report by a vehicle owner.