2011 Lincoln MKX problems

SEAT BELTS

It’s been a 4 year battle. I received a bait and switch clone vehicle A Frankenstein!! The vehicle and vin are clones. The vehicle was delivered in the dark after hours during a time I was sick. Im also disabled. I had looked at the vehicle on the [XXX] website Hyundai Genesis lot then went and looked in person and test drove it. I was told it was a one owner vehicle out of Michigan. I purchased it two days later and traded in my perfect immaculate truck. I did not drive the vehicle until 4 days later and I noticed immediately the interior didn’t match. Warning lights were coming on. And when I got to my destination it all unfolded. I found receipts in the vehicle from the Lafayette In area that had a name on them. I tried to contact that person but was unsuccessful. I contacted the dealership over and over and over. I finally got ahold of a different salesman who sent me the original photos in their ad and they do not match the vehicle in my possession. Every seatbelt has a different year and date. There are other parts underneath that don’t make sense either. There are 3 warning lights on including traction and brakes. Immediately the brakes went bad. Paid $1200 to fix them and still not fixed. I don’t drive it unless I absolutely have to. It about made me crash into other vehicles that could have been fatalities if it wasn’t for my fast thinking. The vehicle has been pieced together and I guarantee you they did the same thing to the person who bought my trade in. That person is also in danger and I have pictures of that truck also underneath and motor etc for comparison and you need to investigate it as well as the vehicle in my possession that I try not to drive. This is an organized auto theft group spread out through multiple dealerships cloning vehicles and vins by swapping out the whole vehicle with flood salvage vehicles giving the salvage vehicle your vin identity affixing the stickers and vin plate to the salvage make it look like your car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO

NHTSA complaint #11757161 — an unverified report by a vehicle owner.

ENGINE

It’s been a 4 year battle. I received a bait and switch clone vehicle A Frankenstein!! The vehicle and vin are clones. The vehicle was delivered in the dark after hours during a time I was sick. Im also disabled. I had looked at the vehicle on the [XXX] website Hyundai Genesis lot then went and looked in person and test drove it. I was told it was a one owner vehicle out of Michigan. I purchased it two days later and traded in my perfect immaculate truck. I did not drive the vehicle until 4 days later and I noticed immediately the interior didn’t match. Warning lights were coming on. And when I got to my destination it all unfolded. I found receipts in the vehicle from the Lafayette In area that had a name on them. I tried to contact that person but was unsuccessful. I contacted the dealership over and over and over. I finally got ahold of a different salesman who sent me the original photos in their ad and they do not match the vehicle in my possession. Every seatbelt has a different year and date. There are other parts underneath that don’t make sense either. There are 3 warning lights on including traction and brakes. Immediately the brakes went bad. Paid $1200 to fix them and still not fixed. I don’t drive it unless I absolutely have to. It about made me crash into other vehicles that could have been fatalities if it wasn’t for my fast thinking. The vehicle has been pieced together and I guarantee you they did the same thing to the person who bought my trade in. That person is also in danger and I have pictures of that truck also underneath and motor etc for comparison and you need to investigate it as well as the vehicle in my possession that I try not to drive. This is an organized auto theft group spread out through multiple dealerships cloning vehicles and vins by swapping out the whole vehicle with flood salvage vehicles giving the salvage vehicle your vin identity affixing the stickers and vin plate to the salvage make it look like your car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO

NHTSA complaint #11757161 — an unverified report by a vehicle owner.

SERVICE BRAKES

It’s been a 4 year battle. I received a bait and switch clone vehicle A Frankenstein!! The vehicle and vin are clones. The vehicle was delivered in the dark after hours during a time I was sick. Im also disabled. I had looked at the vehicle on the [XXX] website Hyundai Genesis lot then went and looked in person and test drove it. I was told it was a one owner vehicle out of Michigan. I purchased it two days later and traded in my perfect immaculate truck. I did not drive the vehicle until 4 days later and I noticed immediately the interior didn’t match. Warning lights were coming on. And when I got to my destination it all unfolded. I found receipts in the vehicle from the Lafayette In area that had a name on them. I tried to contact that person but was unsuccessful. I contacted the dealership over and over and over. I finally got ahold of a different salesman who sent me the original photos in their ad and they do not match the vehicle in my possession. Every seatbelt has a different year and date. There are other parts underneath that don’t make sense either. There are 3 warning lights on including traction and brakes. Immediately the brakes went bad. Paid $1200 to fix them and still not fixed. I don’t drive it unless I absolutely have to. It about made me crash into other vehicles that could have been fatalities if it wasn’t for my fast thinking. The vehicle has been pieced together and I guarantee you they did the same thing to the person who bought my trade in. That person is also in danger and I have pictures of that truck also underneath and motor etc for comparison and you need to investigate it as well as the vehicle in my possession that I try not to drive. This is an organized auto theft group spread out through multiple dealerships cloning vehicles and vins by swapping out the whole vehicle with flood salvage vehicles giving the salvage vehicle your vin identity affixing the stickers and vin plate to the salvage make it look like your car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO

NHTSA complaint #11757161 — an unverified report by a vehicle owner.

POWER TRAIN

PTU failing and leaking fluid. Needs replacement. Ford stated it’s a lifetime fluid but the fluid fails due to sitting next to hot exhaust. The unit needs replacement at a cost of $3400. Unit is currently being replaced. This can cause the PTU to fail, lock up, and implode taking the transmission with it. Extremely expensive part to replace. Thousands of people online have needed to replace part with 30k miles or less.

NHTSA complaint #11743139 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2011 Lincoln MKX. The contact's mother stated that while driving at an undisclosed speed, several unknown warning lights unexpectedly illuminated. The contact's mother noticed a burning odor coming from the vehicle and observed that the power outlets were extremely hot. The contact's mother also experienced additional electrical issues with the alarm sounding unexpectedly, the power door locks failing to function properly, and the liftgate closing unexpectedly. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 150,000.

NHTSA complaint #11721974 — an unverified report by a vehicle owner.

SERVICE BRAKES

Brake pedal went to the floor couldnt stop nearly crashed

NHTSA complaint #11705682 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

My backup rearview camera blacked out one day. Then it came back upside down. Then one day it went back to a right-side up view. But then it is upside down again. It is EXTREMELY difficult to see anything now when I back up with the view being upside down. There is a recall 25S42 from April 2025 for something similar, but it includes a 2015 Lincoln MKC but NOT the 2011 Lincoln MKX. They need to add the 2011 Lincoln MKX to the recall. I'm a Lincoln fan and i really don't like to see them including some cars and some don't. it has been the same issue for all of them and that will increase the possibility of accident

NHTSA complaint #11695349 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2011 Lincoln MKX. The contact stated that while shifted into reverse(R), the rearview camera image failed to display as intended. The contact stated that an unknown message was displayed on the instrument panel. The vehicle was taken to a local independent mechanic, and the contact was informed to contact the local dealer for assistance. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the cost. The contact related the failure to NHTSA Campaign Number: 23V598000 (Back Over Prevention); however, the VIN nor the model vehicle was included. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.

NHTSA complaint #11672001 — an unverified report by a vehicle owner.

SEAT BELTS

Rear camera quits working or it works only upside down. The seatbelts are deteriorating.

NHTSA complaint #11667848 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Rear camera quits working or it works only upside down. The seatbelts are deteriorating.

NHTSA complaint #11667848 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

My backup rearview camera blacked out one day. Then it came back upside down. Then one day it went back to a right-side up view. But then it is upside down again. It is EXTREMELY difficult to see anything now when I back up with the view being upside down. I talked to a mechanic and they said they see this issue frequently. There is a recall 25S42 from April 2025 for something similar but it includes a 2015 Lincoln MKC but not the 2011 Lincoln MKX. They need to add the 2011 Lincoln MKX to the recall.

NHTSA complaint #11658332 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Body Control Module has developed an internal short that is causing safety systems not to work. It is also affecting the heating/ air conditioning, tire pressure monitoring system. This was recalled previously but the manufacturer wont do anything about it. I have had the vehicle at 2 separate dealerships who say the same thing, that the part is not available and can't be repaired. I called Ford directly and they are refusing to do anything about it since the old recall was performed but clearly never fixed the issue.

NHTSA complaint #11645270 — an unverified report by a vehicle owner.

LANE DEPARTURE: BLIND SPOT DETECTION

Body Control Module has developed an internal short that is causing safety systems not to work. It is also affecting the heating/ air conditioning, tire pressure monitoring system. This was recalled previously but the manufacturer wont do anything about it. I have had the vehicle at 2 separate dealerships who say the same thing, that the part is not available and can't be repaired. I called Ford directly and they are refusing to do anything about it since the old recall was performed but clearly never fixed the issue.

NHTSA complaint #11645270 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

Body Control Module has developed an internal short that is causing safety systems not to work. It is also affecting the heating/ air conditioning, tire pressure monitoring system. This was recalled previously but the manufacturer wont do anything about it. I have had the vehicle at 2 separate dealerships who say the same thing, that the part is not available and can't be repaired. I called Ford directly and they are refusing to do anything about it since the old recall was performed but clearly never fixed the issue.

NHTSA complaint #11645270 — an unverified report by a vehicle owner.

SERVICE BRAKES

Twice while at a stop light with my foot on the brakes because of an incline, the engine sped up like it was grasping for air and the engine shut down. It started back each time, but the second time, my engine light came on. I called AAA since I am a member and went there for the repair. They diagnosed it as a brake booster problem and printed a copy of the Ford document sent to all US Ford and Lincoln Dealers regarding Customer Satisfaction Program 13N02, supplements 2 & 3. AAA suggested I take it to a Ford/Lincoln dealer and have the repair made under the recall. However, when I contacted Ford/Lincoln, they declined to even look at my car and said the recall was VIN specific and my car was not listed. Interestingly at the dealer and when I called and talked to several people at Ford and then Lincoln, they all asked my mileage. My mileage is 134,000, and 13N02 says it is effective up to 150,000 miles. The Ford document does not mention being VIN specific and my car is listed, a 2011 MKX with less than 150,000 miles. Your site says there are no open recalls for my car as well. Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11629150 — an unverified report by a vehicle owner.

POWER TRAIN

The contact owns a 2011 Lincoln MKX. The contact stated that while the vehicle was stopped at a traffic light, upon shifting the gear shifter into drive, the vehicle started reversing independently. The contact turned off and restarted the vehicle five times before the vehicle started operating as intended. The vehicle was then driven to the residence. The vehicle was not taken to the dealer nor independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 192,000.

NHTSA complaint #11617505 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2011 Lincoln MKX. The contact stated that while attempting to stop the vehicle, the brake pedal was depressed; however, the vehicle failed to respond as needed. The vehicle was driven to the dealer to be diagnosed. The contact was informed that the ABS system needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

NHTSA complaint #11617589 — an unverified report by a vehicle owner.

SERVICE BRAKES

The brakes suddenly became very difficult to depress to make the vehicle come to a stop. Emergency repair was necessary, as driving to the dealer was unsafe. Brake booster was filled with fluid. The car then had to be towed to Dealer, where repair required replacement of Brake Booster, Master cylinder, and Booster vacuum hoses. There are recalls for this same make, model and year. Though my VIN does not come up in those vehicles covered by the recall, it is the EXACT same problem.

NHTSA complaint #11596270 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

My dash touchscreen display became inoperable, no radio, no camera, no NOTHING My wiper blades come on by themselves and won't allow me to shut them off. The headlights remain on in the auto position... they won't shut off. Warning Lights on the dash comes on at times (lights up with lots of warnings) I'm no auto professional, but I think my issues are linked. I also, see that years ago there was a body control module recall that mentioned electrical shorts that could possibly cause a vehicle fire. OMG, I believe there's an electrical problem and I am hoping that the recall would cover these issues.

NHTSA complaint #11591330 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

My dash touchscreen display became inoperable, no radio, no camera, no NOTHING My wiper blades come on by themselves and won't allow me to shut them off. The headlights remain on in the auto position... they won't shut off. Warning Lights on the dash comes on at times (lights up with lots of warnings) I'm no auto professional, but I think my issues are linked. I also, see that years ago there was a body control module recall that mentioned electrical shorts that could possibly cause a vehicle fire. OMG, I believe there's an electrical problem and I am hoping that the recall would cover these issues.

NHTSA complaint #11591330 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

Left front drivers door flies open while driving. Door has already been repaired twice by dealers and problem keeps returning.

NHTSA complaint #11582849 — an unverified report by a vehicle owner.

STRUCTURE:BODY

Left front drivers door flies open while driving. Door has already been repaired twice by dealers and problem keeps returning.

NHTSA complaint #11582849 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Left front drivers door flies open while driving. Door has already been repaired twice by dealers and problem keeps returning.

NHTSA complaint #11582849 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2011 Lincoln MKX. The contact stated while coming to a stop, the brake pedal became stiff while being depressed. The contact stated that the vehicle was towed to a local independent mechanic where it was diagnosed that the brake booster needed to be replaced. The vehicle was repaired. The local dealer was contacted. The manufacturer was notified of the failure. The failure mileage was approximately 104,658.

NHTSA complaint #11581378 — an unverified report by a vehicle owner.