FaultScore

FaultScore report

2015 Lincoln MKZ Hybrid problems

Owners have filed 17 complaints about the 2015 Lincoln MKZ Hybrid with NHTSA between 2015 and 2026. The largest single group is the electrical system. Across this model's run it ranks 1 of 6 worst.

D

FaultScore 62/100

Higher is worse. Measured against the other years of the Lincoln MKZ Hybrid.

How this is worked out

The numbers

17

Complaints

2

Crashes reported

0

Fires reported

2

Injuries reported

17,650 mi

Median mileage at failure

Half of reported failures happened before this

83%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 23 vs 50 Severity 100 vs 50 Early failure 100 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 23
Against the median year of the Lincoln MKZ Hybrid. 50 means typical for this model; 100 means roughly double.
Severity — 100
23.5% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 100
83% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2015 compares with every other Lincoln MKZ Hybrid

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2015 Lincoln MKZ Hybrid

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Electrical System 4 23.5%

Median failure at 23,200 miles

Other & Unspecified 2 11.8%

Median failure at 5,000 miles

Driver Assist & Collision Avoidance 2 11.8%

Median failure at 100 miles

Seat Belts 2 11.8%

2 crashes, 0 fires · median 15,000 mi

Transmission & Drivetrain 2 11.8%

Median failure at 25,050 miles

Doors, Latches & Locks 1 5.9%

Median failure at 187,445 miles

Wheels 1 5.9%
Body & Structure 1 5.9%
Brakes 1 5.9%
Engine & Cooling 1 5.9%

Median failure at 30,600 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 1 8.3%
1,000 – 9,999 miles 2 16.7%
10,000 – 24,999 miles 4 33.3%
25,000 – 49,999 miles 3 25.0%
150,000+ miles 2 16.7%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Aug 2015 peak 3 Jul 2026

NHTSA investigations into the 2015 Lincoln MKZ Hybrid

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

1 investigation is still open.

EA21002 Opened 17 Sep 2021 Still open AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...

DP22005 Opened 27 Jan 2023 Closed 7 Aug 2023 ELECTRICAL SYSTEM:PROPULSION SYSTEM

Pedestrian alert sounds

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after Marc...

RQ22004 Opened 8 Aug 2022 Closed 24 Mar 2023 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Front Brake Jounce Hose Failures

On August 8, 2022, the Office of Defects Investigation (ODI) opened this investigation based on 50 Vehicle Owner Questionnaires (VOQs) alleging front brake jounce hose ruptures on model year (MY) 2013-2018 Ford Fusion and Lincoln MKZ vehicles. A ruptured front brake hose results in a brake fluid leak. As a result, the driver may experience an increase in pedal travel and a reduction in the rate of deceleration, increasing the risk of a crash. It should be noted that the subject vehicles identified fell outside the scope of NHTSA Safety Recall 20V-469, which addressed front brake hoses rupturin...

RQ19005 Opened 19 Dec 2019 Closed 7 Feb 2022 LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Door Latch Failures

In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs reported the failure occurred after the latch had been remedied under a prior recall which involved fracture of the latch pawl spring tab due to thermally induced cyclic fatigue. Other VOQs alleged a similar failure in vehicles not previously recalled. A latch with a fractured pawl sprin...

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 15,000 miles Bayville, NJ Crash 1 injured

SEAT BELTS

I WAS IN ABOUT A 25MPH FRONTAL COLLISION. I WENT THROUGH 3 AIR BAGS WHICH LEFT ONLY THE SEAT BELTS TO STOP ME. THE UPPER LEFT (DRIVER'S SIDE) OF THE BELT SNAPPED OFF BONE FROM MY CERVICALSPINE AND ALSO NARROWED A PLACE WHERE A MAJOR LEFT SIDE NERVE COMES OUT, LEAVING ME NEARLY PARALIED ON MY LEFT SIDE. ALL I HAVE IS A COPY OF AN MRI TAKEN IN A HOSPITAL.

NHTSA complaint #11119284 — an unverified report by a vehicle owner.

at 15,000 miles Bayville, NJ Crash 2 injured

SEAT BELTS

I HAD A FRONT END COLLISION. MY HEAD WENT THROUGH 3 AIR BAGS AT THE CORNERS. THE SEAT BELT STOPPED ME AND FOR WHATEVER REASON, THE RIGHT LOWER BUCKLE DAMAGED MY HIP JOINT TO THE POINT WHERE I CAN NO LONGER WALK BECAUSE OF PAIN WHEN APPLYING DOWNWARD AND SOMETIMES UPWARD MOVEMENT. THIS WAS ALL BECAUSE OF 1 ACCIDENT.

NHTSA complaint #11119286 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

San Antonio, TX

UNKNOWN OR OTHER

Received Safety Recall Notice NHTSA 25V695 in October 2025. Lincoln has not been diligent in providing a timely remedy for replacing the rear view camera in my vehicle. Rear view cameras are not an item that should take 10 months to replace with a new component. NHTSA shouldn't allow car manufacturers to issue Safety related recalls that are not rectified with 120 days. An excuse of "parts are not available" is not acceptable when Lincoln is building new cars with this new rear view camera every day.

NHTSA complaint #11747826 — an unverified report by a vehicle owner.

Moreno Valley, CA

BACK OVER PREVENTION

The contact owns a 2015 Lincoln MKZ. The contact received notification of NTHSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while reversing, the rearview camera displayed black and white lines, and occasionally camera image was inverted or distorted. The failure mileage was unknown.

NHTSA complaint #11746452 — an unverified report by a vehicle owner.

at 187,445 miles Detroit, MI

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

The contact owns a 2015 Lincoln MKZ Hybrid. The contact stated while driving at an undisclosed speed, the driver's rear window power switch was enabled to lower window; however, the driver's side rear door opened instead. The contact stated that the failure occurred several times. The contact was concerned because there were small children seated in the rear of the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 187,445.

NHTSA complaint #11621724 — an unverified report by a vehicle owner.

at 187,445 miles Detroit, MI

ELECTRICAL SYSTEM

The contact owns a 2015 Lincoln MKZ Hybrid. The contact stated while driving at an undisclosed speed, the driver's rear window power switch was enabled to lower window; however, the driver's side rear door opened instead. The contact stated that the failure occurred several times. The contact was concerned because there were small children seated in the rear of the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 187,445.

NHTSA complaint #11621724 — an unverified report by a vehicle owner.

Leland, NC

SERVICE BRAKES, HYDRAULIC

The contact's wife owns a 2015 Lincoln MKZ Hybrid. The contact received a notification for NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. VIN tool showed no open recall on the vehicle.

NHTSA complaint #11455668 — an unverified report by a vehicle owner.

Maineville, OH

WHEELS

ALUMINUM HOOD AND WHEELS ARE CORRODING AND MILEAGE IS BEYOND ORIGINAL FACTORY WARRANTY AND NOT COVERED UNDER THE CERTIFIED PRE-OWNED WARRANTY. ON THE HOOD THERE ARE SEVERAL SPOTS WHERE THE PAINT IS BUBBLING. THIS IS A WELL-DOCUMENT ISSUE WITH FORD PRODUCTS SINCE THEY STARTED PUTTING ALUMINUM PARTS ON THEIR VEHICLES. ON THE WHEELS, CORROSION IS APPEARING UNDER THE TOP COAT. THE VEHICLE HAS LESS THAN 66,000 MILES ON IT. THESE MANY NOT BE SAFETY ISSUES, BUT IT IS A BIG PROBLEM THAT FORD/LINCOLN SHOULD BE HELPING THEIR CUSTOMERS WITH.

NHTSA complaint #11384563 — an unverified report by a vehicle owner.

Maineville, OH

STRUCTURE:BODY

ALUMINUM HOOD AND WHEELS ARE CORRODING AND MILEAGE IS BEYOND ORIGINAL FACTORY WARRANTY AND NOT COVERED UNDER THE CERTIFIED PRE-OWNED WARRANTY. ON THE HOOD THERE ARE SEVERAL SPOTS WHERE THE PAINT IS BUBBLING. THIS IS A WELL-DOCUMENT ISSUE WITH FORD PRODUCTS SINCE THEY STARTED PUTTING ALUMINUM PARTS ON THEIR VEHICLES. ON THE WHEELS, CORROSION IS APPEARING UNDER THE TOP COAT. THE VEHICLE HAS LESS THAN 66,000 MILES ON IT. THESE MANY NOT BE SAFETY ISSUES, BUT IT IS A BIG PROBLEM THAT FORD/LINCOLN SHOULD BE HELPING THEIR CUSTOMERS WITH.

NHTSA complaint #11384563 — an unverified report by a vehicle owner.

at 30,600 miles Cocoa, FL

POWER TRAIN

TL* THE CONTACT OWNS A 2015 LINCOLN MKZ HYBRID. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WHILE DRIVING APPROXIMATELY 30 MPH. THE WRENCH ICON AND CHECK ENGINE INDICATOR ILLUMINATED DURING THE FAILURE. THE CONTACT WAS ABLE TO MOVE THE VEHICLE ONTO THE ROAD SHOULDER. THE VEHICLE WAS TOWED TO ISLAND LINCOLN MERCURY (1850 EAST MERRITT ISLAND CAUSEWAY, MERRITT ISLAND, FL, 32952, (321) 233-2636) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE AND POWER TRAIN CONTROL MODULE FAILED. THE DEALER REPLACED THE POWER TRAIN CONTROL, THE TRANSMISSION CONTROL MODULE, AND ACCELERATOR PEDAL; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS THEN TOWED TO RON NORRIS FORD (3000 CHENEY HIGHWAY, TITUSVILLE, FL, 32780, (321) 267-2112). THE DEALER PERFORMED A DIAGNOSTIC TEST AND STATED THAT THE IGNITION WAS STARTED MORE THAN THREE TIMES; THEREFORE, THEY WERE UNABLE TO LOCATE NEW FAILURE CODES. RON NORRIS FORD STATED THAT THEY LOCATED THE SAME FAILURE CODES AS THE ISLAND LINCOLN DEALER. RON NORRIS FORD TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND PROVED CASE NUMBER: 17471751. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,600.

NHTSA complaint #11193419 — an unverified report by a vehicle owner.

at 30,600 miles Cocoa, FL

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2015 LINCOLN MKZ HYBRID. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WHILE DRIVING APPROXIMATELY 30 MPH. THE WRENCH ICON AND CHECK ENGINE INDICATOR ILLUMINATED DURING THE FAILURE. THE CONTACT WAS ABLE TO MOVE THE VEHICLE ONTO THE ROAD SHOULDER. THE VEHICLE WAS TOWED TO ISLAND LINCOLN MERCURY (1850 EAST MERRITT ISLAND CAUSEWAY, MERRITT ISLAND, FL, 32952, (321) 233-2636) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE AND POWER TRAIN CONTROL MODULE FAILED. THE DEALER REPLACED THE POWER TRAIN CONTROL, THE TRANSMISSION CONTROL MODULE, AND ACCELERATOR PEDAL; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS THEN TOWED TO RON NORRIS FORD (3000 CHENEY HIGHWAY, TITUSVILLE, FL, 32780, (321) 267-2112). THE DEALER PERFORMED A DIAGNOSTIC TEST AND STATED THAT THE IGNITION WAS STARTED MORE THAN THREE TIMES; THEREFORE, THEY WERE UNABLE TO LOCATE NEW FAILURE CODES. RON NORRIS FORD STATED THAT THEY LOCATED THE SAME FAILURE CODES AS THE ISLAND LINCOLN DEALER. RON NORRIS FORD TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND PROVED CASE NUMBER: 17471751. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,600.

NHTSA complaint #11193419 — an unverified report by a vehicle owner.

at 30,600 miles Cocoa, FL

ENGINE

TL* THE CONTACT OWNS A 2015 LINCOLN MKZ HYBRID. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WHILE DRIVING APPROXIMATELY 30 MPH. THE WRENCH ICON AND CHECK ENGINE INDICATOR ILLUMINATED DURING THE FAILURE. THE CONTACT WAS ABLE TO MOVE THE VEHICLE ONTO THE ROAD SHOULDER. THE VEHICLE WAS TOWED TO ISLAND LINCOLN MERCURY (1850 EAST MERRITT ISLAND CAUSEWAY, MERRITT ISLAND, FL, 32952, (321) 233-2636) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE AND POWER TRAIN CONTROL MODULE FAILED. THE DEALER REPLACED THE POWER TRAIN CONTROL, THE TRANSMISSION CONTROL MODULE, AND ACCELERATOR PEDAL; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS THEN TOWED TO RON NORRIS FORD (3000 CHENEY HIGHWAY, TITUSVILLE, FL, 32780, (321) 267-2112). THE DEALER PERFORMED A DIAGNOSTIC TEST AND STATED THAT THE IGNITION WAS STARTED MORE THAN THREE TIMES; THEREFORE, THEY WERE UNABLE TO LOCATE NEW FAILURE CODES. RON NORRIS FORD STATED THAT THEY LOCATED THE SAME FAILURE CODES AS THE ISLAND LINCOLN DEALER. RON NORRIS FORD TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND PROVED CASE NUMBER: 17471751. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,600.

NHTSA complaint #11193419 — an unverified report by a vehicle owner.

at 15,000 miles Bayville, NJ Crash 1 injured

SEAT BELTS

I WAS IN ABOUT A 25MPH FRONTAL COLLISION. I WENT THROUGH 3 AIR BAGS WHICH LEFT ONLY THE SEAT BELTS TO STOP ME. THE UPPER LEFT (DRIVER'S SIDE) OF THE BELT SNAPPED OFF BONE FROM MY CERVICALSPINE AND ALSO NARROWED A PLACE WHERE A MAJOR LEFT SIDE NERVE COMES OUT, LEAVING ME NEARLY PARALIED ON MY LEFT SIDE. ALL I HAVE IS A COPY OF AN MRI TAKEN IN A HOSPITAL.

NHTSA complaint #11119284 — an unverified report by a vehicle owner.

at 15,000 miles Bayville, NJ Crash 2 injured

SEAT BELTS

I HAD A FRONT END COLLISION. MY HEAD WENT THROUGH 3 AIR BAGS AT THE CORNERS. THE SEAT BELT STOPPED ME AND FOR WHATEVER REASON, THE RIGHT LOWER BUCKLE DAMAGED MY HIP JOINT TO THE POINT WHERE I CAN NO LONGER WALK BECAUSE OF PAIN WHEN APPLYING DOWNWARD AND SOMETIMES UPWARD MOVEMENT. THIS WAS ALL BECAUSE OF 1 ACCIDENT.

NHTSA complaint #11119286 — an unverified report by a vehicle owner.

at 5,000 miles Spring Hill, FL

UNKNOWN OR OTHER

SOME TIMES THE REAR BACK-UP CAMERA DASH BOARD DISPLAY WILL TURN OFF WHILE MANEUVERING IN REVERSE. SOMETIMES IT WILL TURN OFF TO ANSWER THE PHONE, WHILE THE CAR IS MOVING IN REVERSE. AND OTHER TIMES IT WILL FLICKER THEN RETURN TO THE HOME PAGE. THE DEALER SAYS ITS WORKING NORMALLY AND THEY CAN'T DUPLICATE THE PROBLEM. HOWEVER ITS HAPPENED AT LEAST A HALF DOZEN TIMES SINCE I'VE OWNED THE CAR, IN THE PAST 2 YRS. THE PROBLEM SEEMS TO HAPPEN WHEN THE CAR IS MOVING IN REVERSE USUALLY WHEN BACKING OUT OF A PARKING SPACE WITH PARKED CARS ON EITHER SIDE OF ME. THE CAR HAS A SONY INFORMATION CENTER AND BACK-UP CAMERA AND CROSS TRAFFIC ALERT AND SPEED SENSING RADAR. OTHER THEN THAT THE CAR DRIVES IMPECCABLY.

NHTSA complaint #11047190 — an unverified report by a vehicle owner.

at 5,000 miles Spring Hill, FL

ELECTRICAL SYSTEM

SOME TIMES THE REAR BACK-UP CAMERA DASH BOARD DISPLAY WILL TURN OFF WHILE MANEUVERING IN REVERSE. SOMETIMES IT WILL TURN OFF TO ANSWER THE PHONE, WHILE THE CAR IS MOVING IN REVERSE. AND OTHER TIMES IT WILL FLICKER THEN RETURN TO THE HOME PAGE. THE DEALER SAYS ITS WORKING NORMALLY AND THEY CAN'T DUPLICATE THE PROBLEM. HOWEVER ITS HAPPENED AT LEAST A HALF DOZEN TIMES SINCE I'VE OWNED THE CAR, IN THE PAST 2 YRS. THE PROBLEM SEEMS TO HAPPEN WHEN THE CAR IS MOVING IN REVERSE USUALLY WHEN BACKING OUT OF A PARKING SPACE WITH PARKED CARS ON EITHER SIDE OF ME. THE CAR HAS A SONY INFORMATION CENTER AND BACK-UP CAMERA AND CROSS TRAFFIC ALERT AND SPEED SENSING RADAR. OTHER THEN THAT THE CAR DRIVES IMPECCABLY.

NHTSA complaint #11047190 — an unverified report by a vehicle owner.

at 15,800 miles Henderson, NV

ELECTRICAL SYSTEM

BATTERY OVERHEATS, CAR STALLS AND STOPS MULTIPLE TIMES IN THE MIDDLE OF THE FREEWAY, AND TWICE DRIVING REGULAR SIDE STREET . HYBRID BATTERY WAS CHANGED LAST MONTH UNDER WARRANTY. CAR HAS OVER 16K MILES . TOWED 3X TO DEALERSHIP AT LINCOLN REPAIR SHOP IN HENDERSON NV. PER LINCOLN MECHANIC, THIS IS A FLAW ON THIS CAR AND THAT THE LINCOLN ENGINEERS ARE NOT ABLE TO OFFER A FIX OR A SOLUTION AS THE OVERHEATING IS BEING BLAMED TO LAS VEGAS SUMMER TEMP OVER 110 DEGREES.THE CAR IS STILL UNDER WARRANTY. LINCOLN OFFERED AN EXTENDED 4 YEAR WARRANTY. LINCOLN DOES NOT WANT TO BRING THE CAR BACK TO THE REPAIR SHOP AFTER THE LAST INCIDENT JULY 31, 2017. I WAS ADVISED THAT THERE IS NO FIX AND THERE IS NOTHING THE LINCOLN ENGINEERS CAN OFFER , AN DTHAT THE BATTERY WILL DIE AND STALL FROM HIGH VEGAS HEAT.

NHTSA complaint #11012428 — an unverified report by a vehicle owner.

at 19,500 miles Deltona, FL

POWER TRAIN

VEHICLE WAS PARKED IN A PARKING SPACE AT A MAJOR STORE CHAIN LOCATION ALMOST LEVEL WITH A SLIGHT SLOPE TO THE REAR OF THE CAR. CAR WAS IN PARK UPON STARTING ENGINE, THEN PRESSED THE REVERSE BUTTON, TOOK FOOT OFF THE BRAKE, AND THE CAR DRIVES FORWARD INSTEAD OF REVERSE. THEN IMMEDIATELY STEPPED ON THE BRAKE. REPRESSED AND VERIFIED THAT THE REVERSE BUTTON WAS LIGHTED, THE BACK UP CAMERA WAS APPEARING ON THE SCREEN, AND THE R INDICATOR NEAR THE SPEEDOMETER WAS HIGHLIGHTED. THEN REMOVED FOOT FROM BRAKE PEDAL AND SLOWLY PRESSED ON THE ACCELERATOR AND ONCE AGAIN THE CAR MOVED FORWARD AND MADE A LOUD BANGING SOUND AND THE CAR JERKED LIKE IT HAD STRUCK SOMETHING. IMMEDIATELY STEPPED ON THE BRAKE, PUT CAR INTO PARK AND TURNED IT OFF, GOT OUT TO CHECK FRONT AREA TO SEE IF IT HAD STRUCK AN OBJECT. NO OBJECT HAD BEEN STRUCK, SO IT APPEARS THE LOUD BANGING SOUND AND JERKING MOTION MAY HAVE BEEN CAUSED BY THE TRANSMISSION? GOT BACK INTO THE CAR RESTARTED THE ENGINE, PRESSED THE REVERSE BUTTON, THIS TIME THE CAR MOVED BACKWARDS AS IT SHOULD. DROVE STRAIGHT HOME AND LET CAR SIT UNTIL NEXT DAY WHEN I TOOK CAR TO THE LINCOLN DEALERSHIP SERVICE DEPT WHO KEPT THE CAR FOR 5 DAYS AND SAID THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR. I AM CONCERNED THIS COULD BE A MAJOR SAFETY ISSUE?

NHTSA complaint #10903030 — an unverified report by a vehicle owner.

at 100 miles Chaddsford, PA

FORWARD COLLISION AVOIDANCE

TL* THE CONTACT OWNS A 2015 LINCOLN MKZ HYBRID. THE CONTACT STATED WHILE DRIVING AT 75 MPH, THE FORWARD COLLISION SYSTEM ACTIVATED CAUSING THE VEHICLE TO BRAKE. THE CONTACT HAD TO ACCELERATE IN ORDER TO CONTINUE DRIVING. THE VEHICLE WAS TAKEN TO BE DIAGNOSED AT AN UNKNOWN LOCATION WHERE IT WAS INFORMED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100. UPDATED 09/18/15

NHTSA complaint #10746591 — an unverified report by a vehicle owner.