184 of the 305 complaints about the 2007 Lincoln MKZ are about the airbag system — 60% of everything reported for this model year. Half of the failures with a mileage on record happened before 66,284 miles.
184
Complaints
6
Crashes
0
Fires
2
Injuries
Filed with NHTSA, in their own words.
AIR BAGS
Varsity Ford Lincoln is refusing to fix open recalls. My vehicle has been sitting with them for 90 days. Lincoln is refusing to help. Now the dealership in a letter is stating they are not going to fix the open recalls because I have to pay them money to fix my brakes before they'll do that in a text. They are extorting me.
NHTSA complaint #11646784 — an unverified report by a vehicle owner.
AIR BAGS
Dealership and Lincoln refusing to repair.
NHTSA complaint #11634267 — an unverified report by a vehicle owner.
AIR BAGS
Car is inoperable due to the brake issue and airbag issue. Lincoln refuses to assist with getting it towed or working with the dealership. They will say that they do these things or are trying to help but they do not. This has been going on for 5 years. Dealerships will not fix the vehicle because the vehicle is too old they are telling me. The car is sitting and cannot be driven and nobody will help. I can't sell it I can't drive it I can't use it I can't do anything.
NHTSA complaint #11630926 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2007 Lincoln MKZ. The contact stated while driving at an undisclosed speed, the vehicle was pulling to one side. There was an abnormal winding noise detected. The window failed to go up when the button was depressed. The engine and air bag warning lights were illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who informed the contact that there was no wheel bearing work completed on the vehicle. The failure mileage was approximately 210,000. The VIN was not available.
NHTSA complaint #11583999 — an unverified report by a vehicle owner.
AIR BAGS
See attached document for complaint
NHTSA complaint #11575494 — an unverified report by a vehicle owner.
AIR BAGS
Brakes have failed. Cannot even get to dealership because of this for the repair. Also, airbag light is still on and no repair listed for recall issue.
NHTSA complaint #11573030 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2007 Lincoln MKZ. The contact stated that after having the rotors replaced, while driving approximately 30 MPH and attempting to stop the vehicle, the brake pedal was depressed and went to the floorboard. The vehicle coasted before coming to a complete stop. There were no warning lights illuminated. The contact stated that there was a grinding sound coming from the rear of the vehicle while reversing. Additionally, was a slight delay while shifting gear. The contact also stated that the air bag warning light was illuminated. The contact stated that the vehicle was repaired; however, the failure was persistent during cold weather. The vehicle was taken to an independent mechanic however, the mechanic was unable to duplicate the failure. The vehicle was taken to the dealer to be diagnosed; however, the dealer was unable to determine the cause of the failure. The brake pads and rotors had been replaced approximately 3 to 4 times. The vehicle was returned to the dealer but was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 95,000.
NHTSA complaint #11563457 — an unverified report by a vehicle owner.
AIR BAGS
I believe my car uses Takata Airbags and it has been over a year since the recall was issued. No remedy has been suggested.
NHTSA complaint #11477203 — an unverified report by a vehicle owner.
AIR BAGS
Takata recall. The contact owns a 2007 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11430485 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2007 Lincoln MKZ. The contact stated that the vehicle was taken to be repaired under an unknown air bag and service brakes recall. The contact stated that the air bag and service brakes warning lights were illuminated. The contact took the vehicle to the dealer and the vehicle was repaired; however, the warning lights remained illuminated. The manufacturer was not made aware of the failure. The approximate failure mileage was 93,000.
NHTSA complaint #11429904 — an unverified report by a vehicle owner.
AIR BAGS
The contact owns a 2007 Lincoln MKZ. The contact received notification of NHTSA campaign numbers: 19V904000 (Service Brakes, Hydraulic) and 21V158000 (Air Bags) however, the parts to do the recall repairs were unavailable. The local dealer was contacted, and it was confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
NHTSA complaint #11426607 — an unverified report by a vehicle owner.
AIR BAGS
They've yet to find a remedy for either of these recalls. I'm complaining because I'd hate for someone to end up hurt before they figure out how to fix this. It's been 2yrs on the brake recall, this is getting rediculous
NHTSA complaint #11425699 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) AND 21V158000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED AUTONATION FORD WOLFCHASE (7925 STAGE RD, MEMPHIS, TN 38133, (901) 209-1257) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT APPROXIMATELY FOUR MONTHS AGO, THE VEHICLE EXPERIENCED INTERMITTENT BRAKE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #11415805 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) AND 21V158000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT CALLED CUMBERLAND FORD MOTORS INC (1501 US-25E SCENIC, MIDDLESBORO, KY 40965) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11408219 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) AND 21V158000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. LIBERTY FORD MAPLE HEIGHTS (5500 WARRENSVILLE CENTER RD, MAPLE HEIGHTS, OH 44137) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11408016 — an unverified report by a vehicle owner.
AIR BAGS
AFTER RECEIVING A LETTER IN THE MAIL REGARDING MY AIRBAG RECALL, I BROUGHT MY VEHICLE INTO WARREN FORD TO HAVE THE AIRBAGS RECALL RESOLVED. WHEN I PICKED UP MY CAR THERE WAS NOW AN AIRBAG LIGHT ON, ON THE DASH. PRIOR TO HAVING ANY WORK DONE THERE WERE NO DASH LIGHTS ON. WARREN FORD INFORMED US UPON REQUEST THAT THERE IS "NOTHING THEY ARE WILLING TO DO." THIS IS AN ISSUE BECAUSE PRIOR TO THE WORK BEING DONE I HAD NO ISSUES AND NOW THERE IS A LIGHT ON SHOWING ME THAT THERE IS SOME TYPE OF SAFETY CONCERN NOW. SINCE THE LIGHT WASN'T ON WHEN WE ORIGINALLY BROUGHT IT TO THE SHOP FOR THE AIRBAG RECALL, THERE MUST HAVE BEEN SOME KIND OF MISTAKE WHILE THEY WERE WORKING ON THE VEHICLE. THE AIRBAG RECALL REALLY HAS NOTHING TO DO WITH THE ISSUE NOW, THE ISSUE NOW IS THAT WARREN FORD SHOULD BE HELD RESPONSIBLE FOR NOT FIXING/RESOLVING THE AIRBAG LIGHT ISSUE THAT IS ONLY ON SINCE THEY COMPLETED THE AIRBAG REPLACEMENT. THIS RECALL WORK WAS COMPLETED AROUND DECEMBER OF 2018. WARREN FORD STATED IT WAS NOT A LIFE THREATENING CONCERN AND TOLD US TO BRING THE CAR BACK AS SOON AS IT WAS CONVENIENT TO HAVE THEM RESOLVE THE LIGHT ISSUE. THEN WHEN WE BROUGHT THE CAR BACK THATS WHEN THEY SAID THERES NOTHING TO BE DONE AND THEY ARE NOT RESPONSIBLE TO DO THE WORK.
NHTSA complaint #11301640 — an unverified report by a vehicle owner.
AIR BAGS
I HAVE RECEIVED LETTER FOR RECALL AND LETTER STATING THERE PARTS AVAILABLE FOR THIS RECALL. I CALLED THE NEAREST DEALER AN GAVE MY INFO AND THE RESPONSE WAS THAT THEY HAVE NOT YET RECEIVED PARTS. I ATTEMPTED AGAIN BEING THAT I HAD NOT HEARD FROM THEM AFTER THEM STATING THAT THEY WOULD CALL WHEN PARTS CAME AVAILABLE. IT'S HAS BEEN OVER A YEAR, AN IN THE YEAR I HAVE BEEN IN TWO ACCIDENTS. I NEED THIS ISSUE TO BE FIXED REPLACED OR REFUNDED OF THE CAR VALUE. THE WAIT HAS BEEN WAY TOO LONG CAUSING ANXIETY WITH THE STRESS OF BEING SEVERELY HURT OR EVEN KILLED. * (RECALL RELATED INCIDENT) TS
NHTSA complaint #11269056 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JACK O' DIAMOND DEALER (2600 W SW LOOP 323, TYLER, TX 75701 (903) 561-5225) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #11206799 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO LINCOLN OF SMITHTOWN (501 MIDDLE COUNTRY RD, SAINT JAMES, NY 11780) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V740000 (AIR BAGS). WHEN THE CONTACT RETRIEVED THE VEHICLE, THE AIR BAG WARNING INDICATOR WAS STILL ILLUMINATED. THE DEALER EXPLAINED THAT TWO SEAT SENSORS WERE DAMAGED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
NHTSA complaint #11193041 — an unverified report by a vehicle owner.
AIR BAGS
TAKATA RECALL I TOOK MY VEHICLE TO THE DEALERSHIP FOR AIRBAG RECALL. WHEN I RECEIVED MY VEHICLE BACK, THE AIRBAG LIGHT WAS ON. THEY CLAIMED THAT THEY DID NOT GO NEAR ANYTHING THAT WOULD CAUSE THE AIRBAG LIGHT TO COME ON AND THAT I WOULD HAVE TO PAY TO HAVE IT DIAGNOSED.
NHTSA complaint #11190464 — an unverified report by a vehicle owner.
AIR BAGS
TAKATA RECALL, FORD SAID THEY WOULD ADDRESS THE PROBLEM THE THIRD QUARTER OF 2018. ALWAYS THE CLAIM OF NO PARTS THE QUESTION WILL FORD EVER FIX THIS PROBLEM? CAR CAN NOT BE USED FOR MULTIPLE PASSENGERS. DEALERS HAVE NOT HAD ANY PARTS TO DATE 2/18/2019. GOVERNMENT SHOULD RESTRICT ALL NEW CAR SALES UNTIL A FUNCTIONAL PROGRAM WITH ACTUAL REPAIRS ARE UNDERWAY.
NHTSA complaint #11180871 — an unverified report by a vehicle owner.
AIR BAGS
PASSENGER AIRBAG NOT FUNCTIONAL
NHTSA complaint #11176427 — an unverified report by a vehicle owner.
AIR BAGS
I RECEIVED A RECALL NOTICE AND TOOK MY VEHICLE TO THE DEALER IN VISALIA AS ADVISED AND THEY TOLD ME THEY CANNOT FIX THIS ISSUE THAT THE PARTS ARE DISCONTINUED.
NHTSA complaint #11171224 — an unverified report by a vehicle owner.
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE IN FEBRUARY OF 2018. DON DAVIS FORD LINCOLN (633 N WATSON RD, ARLINGTON, TX 76011) STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11166253 — an unverified report by a vehicle owner.
AIR BAGS
TAKATA RECALL. WE/VE BEEN WAITING FOR OVER TWO YEARS TO GET OUR CAR REPAIED. WHEN COMPLAINING TO LINCOLN, THEY OFFERED A LOANER. HAVE CALLED THE 2 CLOSEST DEALERS, AND THEY HAVE NO LOANERS AVAILABLE. LINCOLN GIVES US THE RUN AROUND. MY GOD, THEY'RE IN THE CAR BUSINESS AND I CAN'T BELIEVE THEY DON'T HAVE LOANERS AVAILABLE. MY WIFE IS SCARED TO DEATH TO RIDE IN THIS CAR. CAN YOU HELP US?
NHTSA complaint #11163120 — an unverified report by a vehicle owner.
AIR BAGS
2007 LINCOLN MKZ. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER DECLINED TO HAVE THE AIRBAG REPLACED DUE TO THE DEALER DAMAGING A DECORATIVE PIECE THAT WOULD LEAVE AN OPEN HOLE IN THE DASHBOARD. THE CONSUMER OPTED TO WAIT UNTIL THE DEALER LOCATED A REPLACEMENT DECORATIVE PIECE, WHICH HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOTIFIED.
NHTSA complaint #11161570 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FOX FORD LINCOLN (2501 N ELSTON AVE, CHICAGO, IL 60647, (773) 687-7800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11161116 — an unverified report by a vehicle owner.
AIR BAGS
THE HEATING ELEMENT IN THE DRIVER'S SEAT IS KNOWN TO GO BAD IN THE 2007 MODELS AND I THINK SOME 2008 FORD MODELS VEHICLE ALSO. WHEN I PUSH THE ELECTRIC HEAT SEAT BUTTON IT WILL TURN RED FOR A MINUTE BUT THE HEATING ELEMENT WILL NOT WORK IN THE BACK OR IN THE SEAT AREA OF THE DRIVER'S SIDE. OTHER PEOPLE I KNOW HAVE HAD THE SAME PROBLEM WITH THEIR FORD SAME HERE DIFFERENT MODEL AND MAKE AND HAVE FOUND THE SOLUTION TO BE A NEW WIRING HARNESS / CONNECTOR TO REPLACE THE FACTORY ONE APPARENTLY ONE OF THE WIRES BURNT OUT FROM THE FACTORY CAUSING IT TO SHORT. ARE VIDEOS OF THIS ON YOUTUBE THANK YOU FOR ANY AND ALL HELP. IT STARTED BY GETTING EXTREMELY HOT AND TURNING OFF REALLY QUICK ON ITS OWN AND EVERY TIME AFTER THAT TURNING OFF QUICKER AND QUICKER UNTIL IT WOULD NOT TURN BACK ON ONLY SHOW THE RED LIGHT FOR A BRIEF MINUTE.......... I HAVE ENCLOSED PICTURES INFORMATION FOR THE AIRBAGS ON THE PASSENGER SIDE THAT ARE SUGGESTED TO BE REPLACED AGAIN ANY HELP IN RESOLVING THESE PROBLEMS WOULD BE GREATLY APPRECIATE IT THANK YOU FOR THE TIME.
NHTSA complaint #11156474 — an unverified report by a vehicle owner.
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (POMPANO FORD LINCOLN, INC, 2741 N FEDERAL HWY, POMPANO BEACH, FL 33064, (954) 782-8110) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11151541 — an unverified report by a vehicle owner.
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER ROBBIE ROBERSON FORD (2825 MEMORIAL DR, WAYCROSS, GA 31503 (912)-283-3131) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS NOT CONTACTED TO CONFIRM IF THE PARTS WERE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11144666 — an unverified report by a vehicle owner.