43 of the
305 complaints about the 2007 Lincoln MKZ are about the
braking system — 14% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
89,000 miles.
Under the following recall [XXX] Recall was performed in 2022 by Ford of Upland by replacing only the brake fluid. The problem resurfaced just as described in the recall a while back. I contacted Ford on 5/21 they contacted the dealer who refused to repair at no cost. Car is currently at independent respected shop who confirmed that the ABS pump/module is shot and is gummed up. Recall by ford of upland was not performed fully or wasn’t effective. Replacing the fluid only was not a fix. I contacted the dealer and the general manager refused to repair and fought with me on the phone. I told them I’d be filing a lawsuit if they wouldn’t provide the part at no cost and reimburse the repairs. Ford/Lincoln has stated there is nothing they can do without the dealers cooperation. I do not trust Ford of Upland to make any repairs, but that wasn’t even an option. Lincoln also stated that because Ford of Upland did the recall that they couldn’t send it to Performance Lincoln. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11739635 — an unverified report by a vehicle owner.
Northville, MICrash
SERVICE BRAKES
Varsity Ford Lincoln is refusing to fix open recalls. My vehicle has been sitting with them for 90 days. Lincoln is refusing to help. Now the dealership in a letter is stating they are not going to fix the open recalls because I have to pay them money to fix my brakes before they'll do that in a text. They are extorting me.
NHTSA complaint #11646784 — an unverified report by a vehicle owner.
Northville, MI
SERVICE BRAKES
Dealership and Lincoln refusing to repair.
NHTSA complaint #11634267 — an unverified report by a vehicle owner.
Northville, MICrash
SERVICE BRAKES
Car is inoperable due to the brake issue and airbag issue. Lincoln refuses to assist with getting it towed or working with the dealership. They will say that they do these things or are trying to help but they do not. This has been going on for 5 years. Dealerships will not fix the vehicle because the vehicle is too old they are telling me. The car is sitting and cannot be driven and nobody will help. I can't sell it I can't drive it I can't use it I can't do anything.
NHTSA complaint #11630926 — an unverified report by a vehicle owner.
Northville, MICrash
SERVICE BRAKES
Brakes have failed. Cannot even get to dealership because of this for the repair. Also, airbag light is still on and no repair listed for recall issue.
NHTSA complaint #11573030 — an unverified report by a vehicle owner.
at 95,000 milesPhiladelphia, PA
SERVICE BRAKES
The contact owns a 2007 Lincoln MKZ. The contact stated that after having the rotors replaced, while driving approximately 30 MPH and attempting to stop the vehicle, the brake pedal was depressed and went to the floorboard. The vehicle coasted before coming to a complete stop. There were no warning lights illuminated. The contact stated that there was a grinding sound coming from the rear of the vehicle while reversing. Additionally, was a slight delay while shifting gear. The contact also stated that the air bag warning light was illuminated. The contact stated that the vehicle was repaired; however, the failure was persistent during cold weather. The vehicle was taken to an independent mechanic however, the mechanic was unable to duplicate the failure. The vehicle was taken to the dealer to be diagnosed; however, the dealer was unable to determine the cause of the failure. The brake pads and rotors had been replaced approximately 3 to 4 times. The vehicle was returned to the dealer but was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 95,000.
NHTSA complaint #11563457 — an unverified report by a vehicle owner.
Lawrenceville, GA
SERVICE BRAKES
Unknown
NHTSA complaint #11562476 — an unverified report by a vehicle owner.
at 105,000 milesJefferson City, MO
SERVICE BRAKES, HYDRAULIC
The contact owns a 2007 Lincoln MKZ. The contact stated while driving approximately 30-40 MPH, the brake pedal was depressed, and the vehicle pulled to the left. There was a significant stopping distance delay. The brake warning light was illuminated. The contact stated that the failure recurred several times while driving. The vehicle was taken to an independent mechanic on several occasions, and unknown repairs were completed; however, the failure persisted. The vehicle was taken back to the independent mechanic, where it was diagnosed that the failure was related to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The vehicle was then taken to the dealer, where the contact was informed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 105,000.
NHTSA complaint #11534847 — an unverified report by a vehicle owner.
Northville, MICrash1 injured
SERVICE BRAKES
Brake failure. Brake line leaks. ABS not working. Never notified of recall until search was conducted. We want this fixed.
NHTSA complaint #11520981 — an unverified report by a vehicle owner.
Vernon, CT
SERVICE BRAKES, HYDRAULIC
The contact owns a 2007 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The contact stated that the dealer refused to flush the braking system with DOT 4 fluid as per the recall remedy since there was no failure with the braking system. The dealer would only install a new brake fluid reservoir cap. The manufacturer was made aware of the issue and confirmed that since there was no failure with the braking system, the dealer would only install a new brake fluid reservoir cap. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11448628 — an unverified report by a vehicle owner.
at 155,000 milesLynchburg, VA
SERVICE BRAKES, HYDRAULIC
The contact owns a 2007 Lincoln MKZ. The contact had initially received a recall notice for NHTSA CAMPAIGN NUMBER: 19V904000 (Service Brakes, Hydraulic) however, the part was unavailable. The contact also stated that while driving at various speeds, the brakes would intermittently fail to operate as needed and would depress to the floorboard without warning. The contact then received a second recall notice which stated that parts were now available. The contact called the dealer and despite receiving the letter, he was informed that the parts were still unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 155,000. VIN tool confirms parts not available.
NHTSA complaint #11435339 — an unverified report by a vehicle owner.
at 93,000 milesJacksonville, FL
SERVICE BRAKES
The contact owns a 2007 Lincoln MKZ. The contact stated that the vehicle was taken to be repaired under an unknown air bag and service brakes recall. The contact stated that the air bag and service brakes warning lights were illuminated. The contact took the vehicle to the dealer and the vehicle was repaired; however, the warning lights remained illuminated. The manufacturer was not made aware of the failure. The approximate failure mileage was 93,000.
NHTSA complaint #11429904 — an unverified report by a vehicle owner.
Castleton, NY
SERVICE BRAKES, HYDRAULIC
The contact owns a 2007 Lincoln MKZ. The contact received notification of NHTSA campaign numbers: 19V904000 (Service Brakes, Hydraulic) and 21V158000 (Air Bags) however, the parts to do the recall repairs were unavailable. The local dealer was contacted, and it was confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
NHTSA complaint #11426607 — an unverified report by a vehicle owner.
Brazil, IN
SERVICE BRAKES
They've yet to find a remedy for either of these recalls. I'm complaining because I'd hate for someone to end up hurt before they figure out how to fix this. It's been 2yrs on the brake recall, this is getting rediculous
NHTSA complaint #11425699 — an unverified report by a vehicle owner.
Medina, OHCrash
SERVICE BRAKES
Car brakes in front of my son, hit the brakes they did not respond pedal went to floor. Car did slow but ended up rear ending car in front of us.
NHTSA complaint #11420927 — an unverified report by a vehicle owner.
Cordova, TN
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) AND 21V158000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED AUTONATION FORD WOLFCHASE (7925 STAGE RD, MEMPHIS, TN 38133, (901) 209-1257) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT APPROXIMATELY FOUR MONTHS AGO, THE VEHICLE EXPERIENCED INTERMITTENT BRAKE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #11415805 — an unverified report by a vehicle owner.
Harrogate, TN
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) AND 21V158000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT CALLED CUMBERLAND FORD MOTORS INC (1501 US-25E SCENIC, MIDDLESBORO, KY 40965) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11408219 — an unverified report by a vehicle owner.
Cleveland, OH
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) AND 21V158000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. LIBERTY FORD MAPLE HEIGHTS (5500 WARRENSVILLE CENTER RD, MAPLE HEIGHTS, OH 44137) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11408016 — an unverified report by a vehicle owner.
at 199,000 milesMilwaukee, WI
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED WHILE DRIVING 30 MPH AND COMING TO A STOP LIGHT THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE WOULD NOT STOP. THE CONTACT STATED SHE HAD TO PUMP THE BRAKE PEDAL SEVERAL TIMES BEFORE THE VEHICLE STOPPED. THE BRAKE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS DIAGNOSED AS FAULTY BRAKE PADS. THE VEHICLE WAS NOT YET REPAIRED. THE VEHICLE WAS LISTED IN NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). NEITHER THE LOCAL DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 199,000.
NHTSA complaint #11407765 — an unverified report by a vehicle owner.
at 199,000 milesMilwaukee, WI
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED WHILE DRIVING 30 MPH AND COMING TO A STOP LIGHT THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE WOULD NOT STOP. THE CONTACT STATED SHE HAD TO PUMP THE BRAKE PEDAL SEVERAL TIMES BEFORE THE VEHICLE STOPPED. THE BRAKE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS DIAGNOSED AS FAULTY BRAKE PADS. THE VEHICLE WAS NOT YET REPAIRED. THE VEHICLE WAS LISTED IN NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). NEITHER THE LOCAL DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 199,000.
NHTSA complaint #11407765 — an unverified report by a vehicle owner.
at 25,000 milesLansdowne, PA
SERVICE BRAKES
2007 MKZ PURCHASED IN JANUARY 2009 WITH 25,000MILES HAS ALWAYS HAD ISSUE WITH ABS AND CPU FAILURE WHEN ACTIVATED IN MOTION OR EMERGENCY BRAKING. VEHICLE NOW HAS 96,000 MI IN MARCH 2021. LINCOLN MOTOR CO. HAS ISSUED A RECALL NOTICE#: 19V-904, THIRTEEN YEARS LATER/OCT 2020. THE RECALL IS STILL NOT AVAILABLE WHICH HAS ALLOWED THE VEHICLE TO SUFFER LONG-TERM DAMAGE TO THE BRAKING SYSTEM. LINCOLN DEALERSHIP HAS ATTEMPTED TO MANAGE THE PROBLEM AT OWNER'S EXPENSE OVER THE YEARS BY REPLACING BRAKE PADS, STILL AT 40% AND ROTORS WHICH HAVE NO GROOVING OR WARPING. APPARENTLY, REPLACING THE PADS AND ROTORS ARE RESTORING THE CALIPER SETTINGS AND HYDRAULIC PRESSURE TO THE BRAKING SYSTEM. THIS WAS PERFORMED NUMEROUS TIMES OVER THE 13 YR. PERIOD, APPROX. EVERY 4000MILES, AT +1000$ PER SERVICE. AGAIN, THE VEHICLE TRAVELS WHEN BRAKING AND CANNOT PERFORM EMERGENCY STOPS. THE SOLUTION OFFERED AGAIN, TO CONCEAL THE MANUFACTURER'S DEFECT IS TO REPLACE THE BRAKE PADS AND ROTORS. 13 YEARS IS A DISGRACEFUL AMOUNT OF TIME TO ALLOW AN AUTO MANUFACTURER TO DENY A DEFECT AND AVOID ANY ACCOUNTABILITY.
NHTSA complaint #11404542 — an unverified report by a vehicle owner.
at 25,000 milesLansdowne, PA
SERVICE BRAKES
PURCHASED A 2007 MKZ IN 2009 W/24K MILES. SINCE PURCHASE DATE, THE VEHICLE HAS HAD AN ELECTRONIC ISSUE WITH THE BRAKING SYSTEM, WHICH IS TRIGGERED ANYTIME THE ANTI-LOCK BRAKING SYSTEM IS ACTIVATED WHILE THE VEHICLE IS IN MOTION OR ATTEMPTING TO STOP SUDDENLY. THE CPU RESPONDS WITH MULTIPLE SIGNALS ACROSS THE DASH, SOMETIMES SHUTTING OFF THE VEHICLE. THE BRAKING SYSTEM AND THE CPU ARE USUALLY RESET WHEN THE VEHICLE IS RESTARTED. VEHICLE HAS BEEN RETURNED TO LINCOLN DEALER FOR SERVICE. TRACTION CONTROL WAS TURNED OFF AND RETURNED TO OWNER. TO MANAGE THIS ISSUE OVER THE YEARS, LINCOLN DEALERSHIP HAS CHARGED OWNER OVER $1000 TO CHANGE BRAKES AND ROTORS WITH PADS AT 40% AND ROTORS HAVE NO DAMAGE. APPARENTLY RESTORING THE PADS AND ROTORS TO NEW RESTORES HYDRAULIC PRESSURE TO BRAKING SYSTEM. AFTER ABS SYSTEM FAILS, BRAKES HAVE LOST ACCEPTABLE HYDRAULIC PRESSURE CAUSING VEHICLE TO TRAVEL WHEN STOPPING AND GRIP SUDDENLY. VEHICLE CAN NO LONGER PERFORM SUDDEN STOPS IN EMERGENCY. VEHICLE IS UNSAFE TO DRIVE.
NHTSA complaint #11404538 — an unverified report by a vehicle owner.
Murrieta, CA
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. LAKE ELSINORE FORD (31500 AUTO CENTER DR, LAKE ELSINORE, CA 92530, (951) 471-4100) WAS CONTACTED ON THREE DIFFERENT OCCASIONS POSSIBLE PREMATURE AIR BAG EXPLOSION, THE CONTACT NEVER RECEIVED A CALLBACK. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *DT
NHTSA complaint #11403749 — an unverified report by a vehicle owner.
Spring Valley, CA
SERVICE BRAKES
MY VEHICLE IS HAVING A DIFFICULT TIME BREAKING. HAVE CHANGED ROTORS AND BREAKS MULTIPLE TIME TO REMEDY THE PROBLEM AS I HAVE ALMOST BEEN IN 3 ACCIDENTS DO TO MY BREAKS SLIPPING. THE SLOPING HAS OCCURRED 2 TIMES WHILE DRIVING ON THE FREEWAY ONCE IN OCTOBER 2020 AND THEN AGAIN IN JANUARY 2021 I WAS GOING 63 MILES AN HOUR AND WHEN I WENT TO PRESS ON THE BRAKES DUE TO TRAFFIC APPROACHING THE VEHICLE HAD A HARD TIME COMING TO A STOP. I HAD MY BRAKES AND ROTORS RE-DONE AFTER THE FIRST INCIDENT IN NOVEMBER 2020. FOUND OUT ABOUT THE ABS RECALL AND HAVE CALLED TOYOTA/LINCOLN NUMEROUS TIMES OF THE LAST SIX MONTHS TO INQUIRE ABOUT THE RECALL AND FIXTURE AND HAVE BEEN TOLD THAT THERE IS NO PART OR REMEDY AVAILABLE.I FEEL AS THOUGH MY SAFETY AND MY CHILDREN SAFETY IS A GREAT RISK OF DANGER DUE TO THE AND FIXED SAFETY ISSUE AS WELL AS TOYOTA STILL NOT HAVING A REMEDY TO FIX IT.
NHTSA complaint #11396569 — an unverified report by a vehicle owner.
Dacula, GA
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11375552 — an unverified report by a vehicle owner.
Baldwinsville, NY
SERVICE BRAKES
II AM CONCERNED ABOUT THE AMOUNT OF TIME IT HAS TAKEN FOR MY VEHICLE TO BE EVALUATED FOR POTENTIAL BRAKING PROBLEMS. MY INQUIRY PERTAINS TO AN EXISTING RECALL (19V-904). I RECEIVED A SECOND LETTER FROM LINCOLN YESTERDAY REGARDING THIS MATTER THAT STATES THAT THE PARTS WILL BE AVAILABLE DURING THE FIRST QUARTER OF 2021! CONSIDERING THAT THE RECALL WAS ISSUED IN DECEMBER OF 2019, WHY IS THIS TAKING SO LONG, ESPECIALLY BECAUSE IT INVOLVES POTENTIALLY LONGER BRAKING DISTANCE NEEDED TO BRING THE CAR TO A STOP? I FIND THIS DELAY TO BE UNACCEPTABLE.
NHTSA complaint #11366595 — an unverified report by a vehicle owner.
at 145,000 milesOglesby, IL
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE EXPERIENCED SEVERAL UN-STATED BRAKE FAILURES WITH THE ABS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. BILL WALSH FORD (2900 COLUMBUS ST, OTTAWA, IL 61350) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 145,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11366005 — an unverified report by a vehicle owner.
Blue ASH, OH
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED THE DEALER LINCOLN OF CINCINNATI LOCATED AT 9620 MONTGOMERY RD, CINCINNATI, OH 45242, (513) 683-3800) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11343886 — an unverified report by a vehicle owner.
at 85,000 milesJacksonville, TX
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, AN ABNORMAL SQUEAKING SOUND WAS HEARD WHILE DEPRESSING THE BRAKE PEDAL. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER NOR THE DEALER HAD BEEN NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 85,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11324658 — an unverified report by a vehicle owner.
Seattle, WA
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 LINCOLN ZEPHYR. THE CONTACT STATED WHILE DRIVING AT 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE VEHICLE WAS TAKEN TO AUTONATION FORD BELLEVUE LOCATED AT (411 116TH AVE NE, BELLEVUE, WA 98004), EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. PARTS DISTRIBUTION DISCONNECT. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #11319468 — an unverified report by a vehicle owner.