FaultScore

FaultScore report

2007 Lincoln MKZ problems

Owners have filed 305 complaints about the 2007 Lincoln MKZ with NHTSA between 2007 and 2026. The largest single group is the airbags. Across this model's run it ranks 3 of 13 worst.

D

FaultScore 68/100

Higher is worse. Measured against the other years of the Lincoln MKZ.

How this is worked out

The numbers

305

Complaints

21

Crashes reported

3

Fires reported

6

Injuries reported

1 complaint reports a death.

80,000 mi

Median mileage at failure

Half of reported failures happened before this

9%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 98 vs 50 Severity 52 vs 50 Early failure 16 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 98
Against the median year of the Lincoln MKZ. 50 means typical for this model; 100 means roughly double.
Severity — 52
10.2% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 16
9% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2007 compares with every other Lincoln MKZ

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2007 Lincoln MKZ

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Airbags 184 60.3%

6 crashes, 0 fires · median 66,284 mi

Brakes 43 14.1%

8 crashes, 0 fires · median 89,000 mi

Wheels 19 6.2%

1 crashes, 0 fires · median 89,610 mi

Electrical System 8 2.6%

1 crashes, 0 fires · median 42,000 mi

Transmission & Drivetrain 7 2.3%

Median failure at 110,500 miles

Engine & Cooling 7 2.3%

Median failure at 75,200 miles

Other & Unspecified 6 2.0%

1 crashes, 0 fires · median 107,200 mi

Body & Structure 6 2.0%

Median failure at 110,000 miles

Seats 4 1.3%

0 crashes, 2 fires · median 110,000 mi

Fuel & Propulsion 4 1.3%

1 crashes, 1 fires · median 142,000 mi

Seat Belts 3 1.0%

2 crashes, 0 fires · median 130,000 mi

Tires 3 1.0%

Median failure at 55,000 miles

Windows, Mirrors & Wipers 3 1.0%

Median failure at 136,071 miles

Doors, Latches & Locks 2 0.7%

Median failure at 69,000 miles

Suspension 2 0.7%

Median failure at 58,500 miles

Equipment & Accessories 1 0.3%

Median failure at 37,000 miles

Stability & Traction Control 1 0.3%

1 crashes, 0 fires · median 145,000 mi

Driver Assist & Collision Avoidance 1 0.3%
Acceleration & Cruise Control 1 0.3%

Median failure at 61,000 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 1 0.8%
1,000 – 9,999 miles 3 2.4%
10,000 – 24,999 miles 5 3.9%
25,000 – 49,999 miles 24 18.9%
50,000 – 74,999 miles 25 19.7%
75,000 – 99,999 miles 20 15.7%
100,000 – 149,999 miles 28 22.0%
150,000+ miles 21 16.5%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

These stars come from the pre-2011 crash test programme. NHTSA rebuilt the programme for the 2011 model year and states that ratings either side of that change are not comparable — so do not read these against a 2011-or-newer car's stars.

Configuration Overall Front Side Rollover
2007 Lincoln MKZ 4-DR. w/SAB (Zephyr)
9.2% risk

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Mar 2007 peak 21 Jun 2026

NHTSA investigations into the 2007 Lincoln MKZ

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

EA18002 Opened 18 Apr 2018 Closed 15 Jan 2021 SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE

Extended Braking Distance

On April 18, 2018, the Office of Defects Investigation (ODI) opened Engineering Analysis (EA) 18-002 to investigate reports of braking concerns in model year (MY) 2006-12 Ford Fusion and Lincoln MKZ, and MY 2006-11 Mercury Milan vehicles manufactured with Continental Automotive System?s ABS hydraulic control units (HCUs). Complainants report that after an ABS braking event (initiated by slippery or uneven surfaces) the brake pedal moved towards the floor and the vehicle stopping distance increased beyond driver expectations.Inside the HCU are four hydraulic normally closed (NC) valves with zin...

EA12009 Opened 12 Dec 2012 Closed 12 Jun 2014 VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

Floor mat interference with accelerator

On May 27, 2014, Ford Motor Company submitted recall 14E-028 (Ford recall #14S07) to correct a safety-related problem with certain driver's side Ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year Ford Fusion, Mercury Milan, Lincoln Zephyr, and Lincoln MKZ vehicles built at Hermosillo Assembly Plant (HAP) from November 9, 2007, to October 31 ,2010.NHTSA testing determined that the original accessory all-weather mat with a single retention clip (Figure 1), may interfere with accelerator pedal return to idle with the mat retained by the clip and rotated c...

PE08060 Opened 14 Oct 2008 Closed 9 Apr 2009 TIRES:VALVE

TIRE VALVE CRACKING

ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BO...

Recalls on the 2007 Lincoln MKZ

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

21V158000

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

19V904000

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.

Risk: If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.

17V024000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan

Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

16V384000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with

Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

14E028000

EQUIPMENT

Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.

Risk: The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2021029 274,737 units in Canada

Airbag

Issue: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the driver-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: Ford will notify owners by mail. The corrective actions for this recall are under development. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.

Recall 2019665 54,292 units in Canada

Brakes

Issue: On certain cars, a problem with the hydraulic control unit for the anti-lock brake system (ABS) could cause increased brake pedal travel. Safety Risk: Increased brake pedal travel could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct you to take your vehicle to a Ford or Lincoln dealer to inspect the ABS module assembly. The system will be flushed with DOT 4 brake fluid, and if necessary, the hydraulic control unit will be replaced. Dealers will also replace the DOT 3 reservoir cap with a new DOT 4 cap.

Recall 2019005 300,898 units in Canada

Airbag

Issue: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Actions: Owners will be notified by mail and instructed to take their vehicle to a dealer to have the passenger-front airbag inflator replaced. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected. Additional note: This recall supersedes recalls 2016-347 (Ford Safety Improvement Program 16S26), 2017-024 (Ford Recall 17S01) and 2018-035 (Ford Recall 18S01). Vehicles repaired under the previous recalls do not require repair under this recall.

Recall 2017024 155,793 units in Canada

Airbag

On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag. This could cause the airbag to deploy with more force than normal. As a result, if the vehicle were involved in a collision that warrants airbag deployment, metal fragments could be propelled toward vehicle occupants, and the airbag assembly could be damaged, preventing proper function. These issues could increase the risk of injury. Correction: Depending on the model, dealers will either replace the passenger frontal airbag inflator or airbag assembly. Note: Canadian climate results in the propellant degrading slowly. The recall is being conducted as a precaution to address future risk, and is expected to replace airbag inflators before their function would be affected. Additional note: This recall is superseded by recall 2019005 (Ford Recall 19S01). Please see <a href="http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?lang=eng&&rn=2019005">recall 2019005</a> for more information.

Recall 2016347 5,867 units in Canada

Airbag

Ford Canada is conducting a voluntary Safety Improvement Program involving passenger airbag inflators in certain vehicles that were originally sold or ever registered in certain high humidity areas of the United States equipped with Takata airbags. Ford will replace the driver or passenger inflator on affected vehicles, depending on the vehicle involved. Owners who believe their vehicles may have been originally purchased or registered in the states of New Jersey, Delaware, District of Columbia, Maryland, Pennsylvania, Ohio, Indiana, Illinois, Virginia, West Virginia, Kentucky, Missouri, Nebraska, Kansas, Oklahoma, Arkansas, Tennessee, North Carolina, Nevada, Arizona, New Mexico, California, Texas, Louisiana, Mississippi, Alabama, Georgia, South Carolina, Florida, Hawaii, Puerto Rico or the U.S. Virgin Islands should contact a Ford dealer. This action is not being conducted under the requirements of the Motor Vehicle Safety Act. Note: This Safety Improvement Program is superseded by recall 2019005 (Ford Recall 19S01). Please see <a href="http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?lang=eng&&rn=2019005">recall 2019005</a> for more information.

Recall 2014195 2,810 units in Canada

Accessories

A safety defect may exist in Ford aftermarket all-weather floor mats sold as accessories or service replacement parts for 2006-2011 Ford Fusion, Lincoln Zephyr, and Lincoln MKZ vehicles. The floor mats are secured by a single retention device, which could allow the driver's floor mat to move out of position and interfere with the accelerator pedal.  If this occurs, the accelerator pedal could fail to return to idle.  This could result in a crash causing injury and/or property damage.  Correction: Dealers will replace Ford aftermarket all-weather floor mats with an updated design having two retention devices.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Northville, MI Crash

AIR BAGS

Varsity Ford Lincoln is refusing to fix open recalls. My vehicle has been sitting with them for 90 days. Lincoln is refusing to help. Now the dealership in a letter is stating they are not going to fix the open recalls because I have to pay them money to fix my brakes before they'll do that in a text. They are extorting me.

NHTSA complaint #11646784 — an unverified report by a vehicle owner.

Northville, MI Crash

UNKNOWN OR OTHER

Varsity Ford Lincoln is refusing to fix open recalls. My vehicle has been sitting with them for 90 days. Lincoln is refusing to help. Now the dealership in a letter is stating they are not going to fix the open recalls because I have to pay them money to fix my brakes before they'll do that in a text. They are extorting me.

NHTSA complaint #11646784 — an unverified report by a vehicle owner.

Northville, MI Crash

SERVICE BRAKES

Varsity Ford Lincoln is refusing to fix open recalls. My vehicle has been sitting with them for 90 days. Lincoln is refusing to help. Now the dealership in a letter is stating they are not going to fix the open recalls because I have to pay them money to fix my brakes before they'll do that in a text. They are extorting me.

NHTSA complaint #11646784 — an unverified report by a vehicle owner.

Northville, MI Crash

AIR BAGS

Car is inoperable due to the brake issue and airbag issue. Lincoln refuses to assist with getting it towed or working with the dealership. They will say that they do these things or are trying to help but they do not. This has been going on for 5 years. Dealerships will not fix the vehicle because the vehicle is too old they are telling me. The car is sitting and cannot be driven and nobody will help. I can't sell it I can't drive it I can't use it I can't do anything.

NHTSA complaint #11630926 — an unverified report by a vehicle owner.

Northville, MI Crash

SERVICE BRAKES

Car is inoperable due to the brake issue and airbag issue. Lincoln refuses to assist with getting it towed or working with the dealership. They will say that they do these things or are trying to help but they do not. This has been going on for 5 years. Dealerships will not fix the vehicle because the vehicle is too old they are telling me. The car is sitting and cannot be driven and nobody will help. I can't sell it I can't drive it I can't use it I can't do anything.

NHTSA complaint #11630926 — an unverified report by a vehicle owner.

Northville, MI Crash

AIR BAGS

Brakes have failed. Cannot even get to dealership because of this for the repair. Also, airbag light is still on and no repair listed for recall issue.

NHTSA complaint #11573030 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

West Covina, CA

POWER TRAIN

Internal Water pump Failed causing immediate shutdown of vehicle. This water pump is internal to the engine and requires half of the engine be taken apart to be replaced. This affect all 3.5 and 3.7 Ford engines through 2021. Unlike traditional water pumps which are belt driven this one is driven by the timing chain. Thereby when failure occurs the engine shuts down. Coolant also leaks into the oil as a result possibly resulting in engine damage. Ford is fully aware of the defect and refuses to recall. Regardless of age or miles this is a defect especially with vehicles equipped with the internal plastic water pump.

NHTSA complaint #11743504 — an unverified report by a vehicle owner.

West Covina, CA

ENGINE

Internal Water pump Failed causing immediate shutdown of vehicle. This water pump is internal to the engine and requires half of the engine be taken apart to be replaced. This affect all 3.5 and 3.7 Ford engines through 2021. Unlike traditional water pumps which are belt driven this one is driven by the timing chain. Thereby when failure occurs the engine shuts down. Coolant also leaks into the oil as a result possibly resulting in engine damage. Ford is fully aware of the defect and refuses to recall. Regardless of age or miles this is a defect especially with vehicles equipped with the internal plastic water pump.

NHTSA complaint #11743504 — an unverified report by a vehicle owner.

West Covina, CA

FUEL/PROPULSION SYSTEM

Internal Water pump Failed causing immediate shutdown of vehicle. This water pump is internal to the engine and requires half of the engine be taken apart to be replaced. This affect all 3.5 and 3.7 Ford engines through 2021. Unlike traditional water pumps which are belt driven this one is driven by the timing chain. Thereby when failure occurs the engine shuts down. Coolant also leaks into the oil as a result possibly resulting in engine damage. Ford is fully aware of the defect and refuses to recall. Regardless of age or miles this is a defect especially with vehicles equipped with the internal plastic water pump.

NHTSA complaint #11743504 — an unverified report by a vehicle owner.

West Covina, CA

SERVICE BRAKES

Under the following recall [XXX] Recall was performed in 2022 by Ford of Upland by replacing only the brake fluid. The problem resurfaced just as described in the recall a while back. I contacted Ford on 5/21 they contacted the dealer who refused to repair at no cost. Car is currently at independent respected shop who confirmed that the ABS pump/module is shot and is gummed up. Recall by ford of upland was not performed fully or wasn’t effective. Replacing the fluid only was not a fix. I contacted the dealer and the general manager refused to repair and fought with me on the phone. I told them I’d be filing a lawsuit if they wouldn’t provide the part at no cost and reimburse the repairs. Ford/Lincoln has stated there is nothing they can do without the dealers cooperation. I do not trust Ford of Upland to make any repairs, but that wasn’t even an option. Lincoln also stated that because Ford of Upland did the recall that they couldn’t send it to Performance Lincoln. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11739635 — an unverified report by a vehicle owner.

Northville, MI Crash

AIR BAGS

Varsity Ford Lincoln is refusing to fix open recalls. My vehicle has been sitting with them for 90 days. Lincoln is refusing to help. Now the dealership in a letter is stating they are not going to fix the open recalls because I have to pay them money to fix my brakes before they'll do that in a text. They are extorting me.

NHTSA complaint #11646784 — an unverified report by a vehicle owner.

Northville, MI Crash

UNKNOWN OR OTHER

Varsity Ford Lincoln is refusing to fix open recalls. My vehicle has been sitting with them for 90 days. Lincoln is refusing to help. Now the dealership in a letter is stating they are not going to fix the open recalls because I have to pay them money to fix my brakes before they'll do that in a text. They are extorting me.

NHTSA complaint #11646784 — an unverified report by a vehicle owner.

Northville, MI Crash

SERVICE BRAKES

Varsity Ford Lincoln is refusing to fix open recalls. My vehicle has been sitting with them for 90 days. Lincoln is refusing to help. Now the dealership in a letter is stating they are not going to fix the open recalls because I have to pay them money to fix my brakes before they'll do that in a text. They are extorting me.

NHTSA complaint #11646784 — an unverified report by a vehicle owner.

Northville, MI

AIR BAGS

Dealership and Lincoln refusing to repair.

NHTSA complaint #11634267 — an unverified report by a vehicle owner.

Northville, MI

SERVICE BRAKES

Dealership and Lincoln refusing to repair.

NHTSA complaint #11634267 — an unverified report by a vehicle owner.

Northville, MI Crash

AIR BAGS

Car is inoperable due to the brake issue and airbag issue. Lincoln refuses to assist with getting it towed or working with the dealership. They will say that they do these things or are trying to help but they do not. This has been going on for 5 years. Dealerships will not fix the vehicle because the vehicle is too old they are telling me. The car is sitting and cannot be driven and nobody will help. I can't sell it I can't drive it I can't use it I can't do anything.

NHTSA complaint #11630926 — an unverified report by a vehicle owner.

Northville, MI Crash

SERVICE BRAKES

Car is inoperable due to the brake issue and airbag issue. Lincoln refuses to assist with getting it towed or working with the dealership. They will say that they do these things or are trying to help but they do not. This has been going on for 5 years. Dealerships will not fix the vehicle because the vehicle is too old they are telling me. The car is sitting and cannot be driven and nobody will help. I can't sell it I can't drive it I can't use it I can't do anything.

NHTSA complaint #11630926 — an unverified report by a vehicle owner.

at 210,000 miles Winter Haven, FL

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

The contact owns a 2007 Lincoln MKZ. The contact stated while driving at an undisclosed speed, the vehicle was pulling to one side. There was an abnormal winding noise detected. The window failed to go up when the button was depressed. The engine and air bag warning lights were illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who informed the contact that there was no wheel bearing work completed on the vehicle. The failure mileage was approximately 210,000. The VIN was not available.

NHTSA complaint #11583999 — an unverified report by a vehicle owner.

at 210,000 miles Winter Haven, FL

AIR BAGS

The contact owns a 2007 Lincoln MKZ. The contact stated while driving at an undisclosed speed, the vehicle was pulling to one side. There was an abnormal winding noise detected. The window failed to go up when the button was depressed. The engine and air bag warning lights were illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who informed the contact that there was no wheel bearing work completed on the vehicle. The failure mileage was approximately 210,000. The VIN was not available.

NHTSA complaint #11583999 — an unverified report by a vehicle owner.

at 210,000 miles Winter Haven, FL

ENGINE

The contact owns a 2007 Lincoln MKZ. The contact stated while driving at an undisclosed speed, the vehicle was pulling to one side. There was an abnormal winding noise detected. The window failed to go up when the button was depressed. The engine and air bag warning lights were illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who informed the contact that there was no wheel bearing work completed on the vehicle. The failure mileage was approximately 210,000. The VIN was not available.

NHTSA complaint #11583999 — an unverified report by a vehicle owner.

Dallas, TX

AIR BAGS

See attached document for complaint

NHTSA complaint #11575494 — an unverified report by a vehicle owner.

Northville, MI Crash

AIR BAGS

Brakes have failed. Cannot even get to dealership because of this for the repair. Also, airbag light is still on and no repair listed for recall issue.

NHTSA complaint #11573030 — an unverified report by a vehicle owner.

Northville, MI Crash

ELECTRICAL SYSTEM

Brakes have failed. Cannot even get to dealership because of this for the repair. Also, airbag light is still on and no repair listed for recall issue.

NHTSA complaint #11573030 — an unverified report by a vehicle owner.

Northville, MI Crash

SERVICE BRAKES

Brakes have failed. Cannot even get to dealership because of this for the repair. Also, airbag light is still on and no repair listed for recall issue.

NHTSA complaint #11573030 — an unverified report by a vehicle owner.

at 95,000 miles Philadelphia, PA

POWER TRAIN

The contact owns a 2007 Lincoln MKZ. The contact stated that after having the rotors replaced, while driving approximately 30 MPH and attempting to stop the vehicle, the brake pedal was depressed and went to the floorboard. The vehicle coasted before coming to a complete stop. There were no warning lights illuminated. The contact stated that there was a grinding sound coming from the rear of the vehicle while reversing. Additionally, was a slight delay while shifting gear. The contact also stated that the air bag warning light was illuminated. The contact stated that the vehicle was repaired; however, the failure was persistent during cold weather. The vehicle was taken to an independent mechanic however, the mechanic was unable to duplicate the failure. The vehicle was taken to the dealer to be diagnosed; however, the dealer was unable to determine the cause of the failure. The brake pads and rotors had been replaced approximately 3 to 4 times. The vehicle was returned to the dealer but was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 95,000.

NHTSA complaint #11563457 — an unverified report by a vehicle owner.

at 95,000 miles Philadelphia, PA

AIR BAGS

The contact owns a 2007 Lincoln MKZ. The contact stated that after having the rotors replaced, while driving approximately 30 MPH and attempting to stop the vehicle, the brake pedal was depressed and went to the floorboard. The vehicle coasted before coming to a complete stop. There were no warning lights illuminated. The contact stated that there was a grinding sound coming from the rear of the vehicle while reversing. Additionally, was a slight delay while shifting gear. The contact also stated that the air bag warning light was illuminated. The contact stated that the vehicle was repaired; however, the failure was persistent during cold weather. The vehicle was taken to an independent mechanic however, the mechanic was unable to duplicate the failure. The vehicle was taken to the dealer to be diagnosed; however, the dealer was unable to determine the cause of the failure. The brake pads and rotors had been replaced approximately 3 to 4 times. The vehicle was returned to the dealer but was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 95,000.

NHTSA complaint #11563457 — an unverified report by a vehicle owner.

at 95,000 miles Philadelphia, PA

SERVICE BRAKES

The contact owns a 2007 Lincoln MKZ. The contact stated that after having the rotors replaced, while driving approximately 30 MPH and attempting to stop the vehicle, the brake pedal was depressed and went to the floorboard. The vehicle coasted before coming to a complete stop. There were no warning lights illuminated. The contact stated that there was a grinding sound coming from the rear of the vehicle while reversing. Additionally, was a slight delay while shifting gear. The contact also stated that the air bag warning light was illuminated. The contact stated that the vehicle was repaired; however, the failure was persistent during cold weather. The vehicle was taken to an independent mechanic however, the mechanic was unable to duplicate the failure. The vehicle was taken to the dealer to be diagnosed; however, the dealer was unable to determine the cause of the failure. The brake pads and rotors had been replaced approximately 3 to 4 times. The vehicle was returned to the dealer but was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 95,000.

NHTSA complaint #11563457 — an unverified report by a vehicle owner.

Lawrenceville, GA

UNKNOWN OR OTHER

Unknown

NHTSA complaint #11562476 — an unverified report by a vehicle owner.

Lawrenceville, GA

SERVICE BRAKES

Unknown

NHTSA complaint #11562476 — an unverified report by a vehicle owner.

at 105,000 miles Jefferson City, MO

SERVICE BRAKES, HYDRAULIC

The contact owns a 2007 Lincoln MKZ. The contact stated while driving approximately 30-40 MPH, the brake pedal was depressed, and the vehicle pulled to the left. There was a significant stopping distance delay. The brake warning light was illuminated. The contact stated that the failure recurred several times while driving. The vehicle was taken to an independent mechanic on several occasions, and unknown repairs were completed; however, the failure persisted. The vehicle was taken back to the independent mechanic, where it was diagnosed that the failure was related to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The vehicle was then taken to the dealer, where the contact was informed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 105,000.

NHTSA complaint #11534847 — an unverified report by a vehicle owner.

Northville, MI Crash 1 injured

SERVICE BRAKES

Brake failure. Brake line leaks. ABS not working. Never notified of recall until search was conducted. We want this fixed.

NHTSA complaint #11520981 — an unverified report by a vehicle owner.