46 of the 1,794 complaints filed about the Lincoln Navigator are about the driver-assist systems — 3% of everything owners reported. The worst model year for it is 2016.
46
Complaints
3%
Share of all complaints
8
Crashes
0
Fires
BACK OVER PREVENTION: WARNINGS
My screen intermittently goes black, I have had it repaired/ updated once prior and it still does this..as a result I backed into a mailbox. It was very dark and I couldn’t see out of my windows.
NHTSA complaint #11754317 — an unverified report by a vehicle owner.
BACK OVER PREVENTION: WARNINGS
Placing the vehicle in reverse we backed into a concrete piller and none of the safet sensors allerted us to the object.
NHTSA complaint #11744788 — an unverified report by a vehicle owner.
LANE DEPARTURE: BLIND SPOT DETECTION
Placing the vehicle in reverse we backed into a concrete piller and none of the safet sensors allerted us to the object.
NHTSA complaint #11744788 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: WARNINGS
Vehicle is subject to multiple open federal safety recalls with no repair remedy currently available from Ford/Lincoln. One recall involves potential fuel pump failure causing loss of fuel pressure, engine stall while driving, and increased crash risk. A second recall involves interruption of driver assistance and visibility systems including rearview camera, forward collision warning, lane keeping, and related safety systems. This vehicle is operated in a commercial passenger rental fleet. Due to federal rental vehicle recall compliance requirements, the vehicle was removed from rental service immediately after issuance of the recalls and cannot legally be rented until repaired. Ford/Lincoln currently has no available repair remedy despite the recalls having been active for an extended period of time. The lack of available remedy has rendered the vehicle commercially unusable for an extended period while continuing to create ongoing safety concerns related to engine stall and interruption of critical driver assistance systems. The vehicle remains unavailable for lawful commercial operation pending manufacturer remedy.
NHTSA complaint #11736816 — an unverified report by a vehicle owner.
BACK OVER PREVENTION
The contact owns a 2023 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 26V165000 (Electrical System, Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11735789 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2025 Lincoln Navigator L. The contact stated that while driving at an undisclosed speed, the vehicle experienced phantom braking. No warning light was illuminated. Additionally, the vehicle jerked violently while accelerating and while reversing on a hill. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer to be diagnosed. The failure mileage was approximately 500.
NHTSA complaint #11735114 — an unverified report by a vehicle owner.
BACK OVER PREVENTION
The contact owns a 2022 Lincoln Navigator. The contact received notifications of NHTSA Campaign Numbers: 25V455000 (Fuel System Gasoline) and 26V165000 (Back Over Prevention, Electrical System); however, the parts to do the recall repairs were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
NHTSA complaint #11729362 — an unverified report by a vehicle owner.
BACK OVER PREVENTION
The contact owns a 2017 Lincoln Navigator. The contact previously received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available, and the rearview camera intermittently displayed a blank or distorted image. The contact stated that when the part for the recall repair became available, the vehicle was taken to the dealer; however, after the dealer inspected the rearview camera, no failure was found. The rearview camera was not replaced. The dealer informed the contact that the rearview camera would be replaced as necessary. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 87,000.
NHTSA complaint #11723581 — an unverified report by a vehicle owner.
LANE DEPARTURE: ASSIST
The lane keeping assistance is not working at all. The blue cruise also stopped working and the car is was with dealer for 2 weeks and they cannot fix it.
NHTSA complaint #11720666 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
This vehicle has been returned to service 5 times. It is currently in service for the same 4 issues that it was taken to service for the very first time on 12/10/2025. This includes inappropriate braking on the interstate, driver window malfunction, the key intermittently stops working, and the connectivity does not regularly work. In addition to these 4 issues, the main screen in the car stopped working and the rear Vox screen has stopped working. Based on state law, Lincoln should have bought the car back, as I have had it for just over 2 months. As of February 2nd, 2026 the car has been returned to service 5 times and has been back to the dealership for service for 37 days and still counting since the original pick up date of 11/21/2025. The dealership has not honored their commitments with black label service. I was upsold on the vehicle for this service. On multiple occasions I have not been provided the delivery that is included. I was told by the assistant manager that this service would include a Lincoln Navigator brought to my location. The GM informed myself and my husband that they do not have to honor that. They offered a car that did not legally fit my 4 children in the backseat. Eventually, after many phone calls, they offered a much smaller Aviator. The service manager stated they they attempted 3 different eyeballs. When questioned on dates that they provided to Lincoln, he became very defensive and hung up on me. My husband and I attempted to meet with him in person at the dealership. After being told that he would meet with us and then waiting 3 hours, we had to leave. The GM did not provide assistance with this, as he stated he was in a meeting. The GM and assistant manager have both stated that we have no legal recourse, as I signed an arbitration agreement.
NHTSA complaint #11715174 — an unverified report by a vehicle owner.
BACK OVER PREVENTION
The contact owns a 2016 Lincoln Navigator. The contact received notifications of NHTSA Campaign Numbers: 25V091000 (VISIBILITY) and 25V572000 (BACK OVER PREVENTION). The contact stated that the rearview camera displayed a black screen image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The message "Rearview Camera Unavailable" was displayed. The contact stated that when the temperature outside was over eighty degrees Fahrenheit, the failure occurred. The vehicle was taken to the dealer. The dealer refused to complete the repairs and informed the contact that, since there was no code displayed, the recall repairs were not needed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 110,000.
NHTSA complaint #11712247 — an unverified report by a vehicle owner.
BACK OVER PREVENTION
The contact owns a 2016 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11702209 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: WARNINGS
Pre collision pedestrian/cyclist warning automatic braking not working. Dealership tried 2x did all upgrades, checked another vehicle same results. Ford said both to technician and myself. This is normal. So pre collision does not activate in city traffic when they advertise and charge for this feature. Open to accidents and I jury.
NHTSA complaint #11699550 — an unverified report by a vehicle owner.
BACK OVER PREVENTION
The contact owns a 2017 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera image was distorted while reversing. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
NHTSA complaint #11699214 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: WARNINGS
The collision warning doesn't warn sometimes. Nothing goes off when Im approaching and or have slammed on my breaks to avoid a collision. Sometimes it goes off at a great distance when it doesn't make sense to go off. I just bought the car used and have noticed this a lot. Also sometimes lane departure corrects and sometimes it doesn't. Something is off.
NHTSA complaint #11684616 — an unverified report by a vehicle owner.
LANE DEPARTURE: WARNING
The collision warning doesn't warn sometimes. Nothing goes off when Im approaching and or have slammed on my breaks to avoid a collision. Sometimes it goes off at a great distance when it doesn't make sense to go off. I just bought the car used and have noticed this a lot. Also sometimes lane departure corrects and sometimes it doesn't. Something is off.
NHTSA complaint #11684616 — an unverified report by a vehicle owner.
BACK OVER PREVENTION
The contact owns a 2016 Lincoln Navigator. The contact stated while reversing, the back over prevention camera failed to function as intended. No warning lights were illuminated. The contact stated that the failure was persistent. The vehicle was taken to the dealer where it was diagnosed with APIM failure. The contact was informed that further tests were needed to diagnose the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact referenced an unknown recall; however, the VIN was not under recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 150,000.
NHTSA complaint #11678760 — an unverified report by a vehicle owner.
BACK OVER PREVENTION
The contact owns a 2016 Lincoln Navigator. The contact stated that the rearview camera image was distorted. The contact stated that message “Camera Unavailable” was displayed. The contact stated that the failure had become more frequent. The local dealer was contacted and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 84,000.
NHTSA complaint #11671691 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: WARNINGS
When driving with the Cruise control Activated, after the brake has been applied or the cruise control cancel button is pressed, the Forward collision warning and Automatic Emergency Braking system doesn't appear to be active. The sensors do not detect a car in front until either Cruise control is re-engaged, or the Cruise Control system is turned of completely. Dealer has verified that this behavior is similar to another car of same model and year. Dealer has inspected and said that it appears to be designed to work that way, but will talk to senior manufactures technical resources.
NHTSA complaint #11671782 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When driving with the Cruise control Activated, after the brake has been applied or the cruise control cancel button is pressed, the Forward collision warning and Automatic Emergency Braking system doesn't appear to be active. The sensors do not detect a car in front until either Cruise control is re-engaged, or the Cruise Control system is turned of completely. Dealer has verified that this behavior is similar to another car of same model and year. Dealer has inspected and said that it appears to be designed to work that way, but will talk to senior manufactures technical resources.
NHTSA complaint #11671782 — an unverified report by a vehicle owner.