2017 Lincoln Navigator problems

STEERING

The contact owns a 2017 Lincoln Navigator. The contact stated that upon start of the vehicle, both the "Hill Start" and "Service AdvanceTrac" warning messages appeared on the instrument panel. The steering wheel had become stiff as a result of the failure and the contact used excessive force to steer the vehicle home. The contact initially assumed the failure was related to battery; however, after replacing the vehicle's battery, the failure persisted. The contact then called the dealer who informed him the failure was likely related to the steering rack. The manufacturer was not notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 162,000.

NHTSA complaint #11736281 — an unverified report by a vehicle owner.

SERVICE BRAKES

The vehicle has a severe brake fluid leak. There is a recall for the issue. I called the local Lincoln dealership Ford Mill Lincoln SC and they said there was nothing they could do. I explained to them that there was a safety recall. They refused to fix the vehicle under the recall. The car is very unsafe to drive and the manufacturer is not offering any assistance to fix the defect.

NHTSA complaint #11724124 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2017 Lincoln Navigator. The contact previously received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available, and the rearview camera intermittently displayed a blank or distorted image. The contact stated that when the part for the recall repair became available, the vehicle was taken to the dealer; however, after the dealer inspected the rearview camera, no failure was found. The rearview camera was not replaced. The dealer informed the contact that the rearview camera would be replaced as necessary. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 87,000.

NHTSA complaint #11723581 — an unverified report by a vehicle owner.

ENGINE

problem is when you go to check the oil do you think you’re gonna find a low oil situation and what happens is the oil is actually overfilled however it’s not overfilled because you put too much oil in it. It’s overfilled because gasoline is leaking into the oil pan. So the oil is diluted and it actually doesn’t even seem like oil. It seems like dirty gas. That’s how much gas gets into it. Supposedly this is a known issue after searching it on the Internet, this is known, and it happens with this making my vehicle. The manufacturer should be responsible for fixing it. Supposedly the fix is either changing the fuel pump or fixing the valves or maybe a combination of both either way the consumer should not be stuck with this. This is a design error or defect. It says there’s also a problem with the gasket I feel I should not have to pay to get this fixed. This is a designed defect and they sold the car this way knowing afterwards that there’s an issue with it. My crank case is filled with gas when I pull the dipstick out. It drips like water. If you look at the full line on the dipstick it’s about 1 inch over the full line and the oil is virtually useless. The car also runs an idles rough and it’s constantly idling up and idling down and that’s probably because the gas is leaking into the engine. Please look into this and I appreciate anything you can do. This is definitely a Ford issue. They should be responsible there’s nothing I did to this particles this problem. I maintained my vehicles. I did everything I was supposed to do and this problem arose because it’s defect in the car quite frankly if I would’ve known it, there’s no way I would’ve bought it. I feel the public should know about this and I feel that they should be responsible to fix it. Thank you very much. I appreciate all your help in time. Please feel free to contact me if you have any questions thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11721335 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

problem is when you go to check the oil do you think you’re gonna find a low oil situation and what happens is the oil is actually overfilled however it’s not overfilled because you put too much oil in it. It’s overfilled because gasoline is leaking into the oil pan. So the oil is diluted and it actually doesn’t even seem like oil. It seems like dirty gas. That’s how much gas gets into it. Supposedly this is a known issue after searching it on the Internet, this is known, and it happens with this making my vehicle. The manufacturer should be responsible for fixing it. Supposedly the fix is either changing the fuel pump or fixing the valves or maybe a combination of both either way the consumer should not be stuck with this. This is a design error or defect. It says there’s also a problem with the gasket I feel I should not have to pay to get this fixed. This is a designed defect and they sold the car this way knowing afterwards that there’s an issue with it. My crank case is filled with gas when I pull the dipstick out. It drips like water. If you look at the full line on the dipstick it’s about 1 inch over the full line and the oil is virtually useless. The car also runs an idles rough and it’s constantly idling up and idling down and that’s probably because the gas is leaking into the engine. Please look into this and I appreciate anything you can do. This is definitely a Ford issue. They should be responsible there’s nothing I did to this particles this problem. I maintained my vehicles. I did everything I was supposed to do and this problem arose because it’s defect in the car quite frankly if I would’ve known it, there’s no way I would’ve bought it. I feel the public should know about this and I feel that they should be responsible to fix it. Thank you very much. I appreciate all your help in time. Please feel free to contact me if you have any questions thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11721335 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2017 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera image was distorted while reversing. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

NHTSA complaint #11699214 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

The throttle body went bad while driving 55mph and 35mph. Over 5 times I could not accelerate while stepping on the gas peddle and it would stall out trying to get it to ford on the same road for 5 miles. I had to quickly stop and turn it back on with my flashers going less than 35mp on a 55mph road. This happened at first going around a corner you can not stop on due to no visual on the other side which would cause a wreck stopping there. The problem was confirmed by Coughlin of Heath Ford and they were the ones that fixed it. There was no warning of the throttle body going bad until it happened at that moment and repeated to happen as I tried to get it to ford on the same road it was happening on into town. The check engine light did come on but it it would go on and off during the situation until it finally stayed on after a few minutes. There is a photo of the report attached to this document.

NHTSA complaint #11687841 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Lincoln Navigator. The contact stated that while inspecting the vehicle, it was discovered that there was an unknown fluid leaking from the rear of the vehicle. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The contact later received notification of NHTSA Campaign Number: 25V236000 (SERVICE BRAKES, HYDRAULIC). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 58,000.

NHTSA complaint #11678745 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Back-up camera quit working about 3 months ago, 2025. There is a recall for the 2018 cameras but this is a 2017. Please include the 2017 year in the recall list. This issue poses a safety hazard when backing. Driver can not see what is behind the vehicle or if it is in a dangerous position. Since this is a SUV sized car the side mirrors are not adequate to safely see what is behind the car when backing. We have had a few close calls but no injuries yet.

NHTSA complaint #11671843 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Recall number 25S08 for side mirror lighting, the disconnect remedy is unacceptable. These side lights provide safety measures for exiting and entering the vehicle. As older adults seeing the fold out step in the dark is necessary. If these lights are disconnected due to the recommended remedy from Ford then there is a fall hazard for owners who don't see well at night. The steps could be missed resulting in a fall. WE request the lights be replaced or repaired NOT disconnected. Recall documents mailed from FORD/Lincoln to my address March and June 2025

NHTSA complaint #11671838 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

Recall number 25S08 for side mirror lighting, the disconnect remedy is unacceptable. These side lights provide safety measures for exiting and entering the vehicle. As older adults seeing the fold out step in the dark is necessary. If these lights are disconnected due to the recommended remedy from Ford then there is a fall hazard for owners who don't see well at night. The steps could be missed resulting in a fall. WE request the lights be replaced or repaired NOT disconnected. Recall documents mailed from FORD/Lincoln to my address March and June 2025

NHTSA complaint #11671838 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

the rearview camera does not always come on when the vehicle is put in reverse. It appears to be the same issue as the newer Lincoln navigators and other fords for which a recall was just issued. The recall number for Ford is 25S49. The recall needs to include the 2017 navigator as well. You can not see behind the vehicle when the camera malfunctions The vehicle has not been to the dealer for the issue yet when the camera does not work there is a error message

NHTSA complaint #11663863 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

the rearview camera does not always come on when the vehicle is put in reverse. It appears to be the same issue as the newer Lincoln navigators and other fords for which a recall was just issued. The recall number for Ford is 25S49. The recall needs to include the 2017 navigator as well. You can not see behind the vehicle when the camera malfunctions The vehicle has not been to the dealer for the issue yet when the camera does not work there is a error message

NHTSA complaint #11663863 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: WARNINGS

the rearview camera does not always come on when the vehicle is put in reverse. It appears to be the same issue as the newer Lincoln navigators and other fords for which a recall was just issued. The recall number for Ford is 25S49. The recall needs to include the 2017 navigator as well. You can not see behind the vehicle when the camera malfunctions The vehicle has not been to the dealer for the issue yet when the camera does not work there is a error message

NHTSA complaint #11663863 — an unverified report by a vehicle owner.

VISIBILITY

See attached document for complaint.

NHTSA complaint #11662320 — an unverified report by a vehicle owner.

VISIBILITY

The contact owns a 2017 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 25V091000 (Visibility); and the remedy was available, and the vehicle was scheduled for the repair. The vehicle was taken to the dealer, who informed that the contact that the recall remedy called for the dealer to disconnect the LED light wires. The contact expressed dissatisfaction with the recall remedy, stating that she believed simply disconnecting the LED light wires did not constitute a repair. The manufacturer was made aware of the issue and confirmed the recall remedy. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11656186 — an unverified report by a vehicle owner.

VISIBILITY

The contact owns a 2017 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 25V091000 (VISIBILITY); however, the contact was concerned that the recall repair was not an adequate fix. The local dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11652608 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

I’m a snowbird and in the past 18 months, of which I was in Iowa for 12 months of this time, the dealership has replaced the fuel pump five times. I’m scared to take this vehicle out on the highway. The module that controls the fuel pump has been replaced once. The third replacement I didn’t even get off the dealers lot before it quit

NHTSA complaint #11630287 — an unverified report by a vehicle owner.

POWER TRAIN

Driving down freeway and vehicle suddenly downshifted and the wrench light came on along with the airbag light, the blind spot detection sensors indicated not working, and more. Had to stop car and restart. Happened several times. Found out it is a problem with the 6R80 Transmission lead frame which has a recall with Ford F-150s but not on Lincoln.

NHTSA complaint #11618165 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2017 Lincoln Navigator. The contact stated while reversing, the rear-view camera image was blue. The contact stated that the failure had been recurring while reversing. The vehicle was taken to the local dealer, where it was diagnosed that the rear-view camera had failed and needed to be replaced. The vehicle was being repaired. The contact related the failure to NHTSA Campaign Number: 23V598000 (Back Over Prevention); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 69,000.

NHTSA complaint #11575290 — an unverified report by a vehicle owner.

SERVICE BRAKES

The brake booster on a 2017 Lincoln Navigator does not work properly, causing increased force to brake, a brake pedal that does all the way to the floor, and increased distance to come to a full stop. A recall was issued (22V-150/22S11) on the master cylinder and brake booster. The master cylinder was replaced in November 2022 (prior to my ownership) but not the brake booster. The brakes have been an issue since I purchased the car in January 2023. I tried several times to get the dealership to assist me but was never able to get the help that I needed. I recently took the car in to have the brakes addressed and now have to pay out of pocket to have the brake booster fixed. I was told that the warranty for a recall is only good for 12 months which I was never informed of at the time of the vehicle purchase.

NHTSA complaint #11567623 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Lincoln Navigator. The contact stated while driving approximately 45 MPH, the contact depressed the brake pedal due to traffic ahead; however, the brake pedal went to the floorboard. The contact stated he was forced to swerve into the next lane to avoid a crash. The contact stated that the "Check Brakes" warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and advised the contact that the brake master cylinder was leaking and needed to be replaced. The contact was made aware of NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic) and informed to take the vehicle to a local dealer. The contact drove the vehicle to the dealer where it was diagnosed and determined that the brake master cylinder needed to be replaced; however, the contact was informed that the VIN was not included. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 145,000.

NHTSA complaint #11541972 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

My vehicle is a 2017 Lincoln Navigator. The Backup Camera works maybe 50% of the times that I attempt to back up. I understand that Lincoln has a recall on other Lincoln vehicles for this issue, but not for the Navigator. The Cross Traffic Alert does not work. In combination, attempting to back up has a real potential for a vehicle crash or pedestrian injury, especially in parking lots, for drivers of the Lincoln Navigator. Thank you.

NHTSA complaint #11541058 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

My vehicle is a 2017 Lincoln Navigator. The Backup Camera works maybe 50% of the times that I attempt to back up. I understand that Lincoln has a recall on other Lincoln vehicles for this issue, but not for the Navigator. The Cross Traffic Alert does not work. In combination, attempting to back up has a real potential for a vehicle crash or pedestrian injury, especially in parking lots, for drivers of the Lincoln Navigator. Thank you.

NHTSA complaint #11541058 — an unverified report by a vehicle owner.