FaultScore

FaultScore report

2016 Lincoln Navigator problems

Owners have filed 33 complaints about the 2016 Lincoln Navigator with NHTSA between 2016 and 2026. The largest single group is the windows, mirrors & wipers. Across this model's run it ranks 24 of 27 worst.

B

FaultScore 29/100

Higher is worse. Measured against the other years of the Lincoln Navigator.

How this is worked out

The numbers

33

Complaints

0

Crashes reported

2

Fires reported

0

Injuries reported

79,500 mi

Median mileage at failure

Half of reported failures happened before this

22%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

NHTSA overall crash rating

From the agency's own crash tests

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 25 vs 50 Severity 31 vs 50 Early failure 38 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 25
Against the median year of the Lincoln Navigator. 50 means typical for this model; 100 means roughly double.
Severity — 31
6.1% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 38
22% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2016 compares with every other Lincoln Navigator

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2016 Lincoln Navigator

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Windows, Mirrors & Wipers 8 24.2%

0 crashes, 1 fires · median 97,500 mi

Driver Assist & Collision Avoidance 7 21.2%

Median failure at 110,000 miles

Brakes 6 18.2%

Median failure at 73,500 miles

Other & Unspecified 3 9.1%

Median failure at 60,500 miles

Electrical System 3 9.1%

0 crashes, 1 fires · median 100,000 mi

Transmission & Drivetrain 2 6.1%

Median failure at 69,000 miles

Seat Belts 1 3.0%

Median failure at 450 miles

Tires 1 3.0%
Airbags 1 3.0%

Median failure at 450 miles

Engine & Cooling 1 3.0%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 2 11.1%
10,000 – 24,999 miles 2 11.1%
50,000 – 74,999 miles 4 22.2%
75,000 – 99,999 miles 3 16.7%
100,000 – 149,999 miles 6 33.3%
150,000+ miles 1 5.6%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

Configuration Overall Front Side Rollover
2016 Lincoln Navigator Extended SUV 4x4
19.8% risk
2016 Lincoln Navigator SUV 4x2
21.2% risk
2016 Lincoln Navigator SUV 4x4
19.8% risk
2016 Lincoln Navigator Extended SUV 4x2
21.2% risk

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Mar 2016 peak 4 Apr 2026

Recalls on the 2016 Lincoln Navigator

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

25V572000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.

Risk: A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

25V091000

VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

Ford Motor Company (Ford) is recalling certain 2015-2017 Lincoln Navigator vehicles. The LED logo lights on the exterior mirrors may short circuit.

Risk: An electrical short circuit in the exterior mirror increases the risk of fire.

22V648000

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR

Ford Motor Company (Ford) is recalling certain 2015-2017 Ford Expedition and Lincoln Navigator vehicles. The front blower motor located behind the glove box may fail.

Risk: Front blower motor failure can increase the risk of a vehicle interior fire.

22V150000

SERVICE BRAKES, HYDRAULIC:POWER ASSIST

Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Expedition, Lincoln Navigator, and 2016-2018 F-150 vehicles equipped with 3.5L Ecoboost engines. The brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake booster.

Risk: A loss of brake fluid may result in a change in brake pedal travel, increased pedal effort and reduced front brake function, requiring greater effort and distance to stop the vehicle. These conditions can increase the risk of a crash.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2025449 122,125 units in Canada

Visual System

Issue: On certain vehicles, there could be a problem with the connections inside the rearview camera. As a result, the rearview camera image may not display correctly or at all when the transmission is shifted into reverse. Note: For certain models, this recall also affects incomplete vehicles. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the rearview camera.

Recall 2025082 1,372 units in Canada

Electrical

Issue: On certain vehicles, water could enter the LED logo lamps inside the driver and passenger side mirrors and cause a short circuit when they turn on. Safety Risk: A short circuit can create the risk of a fire, including when the vehicle is parked, the engine is turned off and the lamps are turned on. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to disconnect the LED logo lamps power wires.

Recall 2022486 7,093 units in Canada

Electrical

Issue: On certain vehicles, a fire could start inside the front blower motor, located on the passenger side interior behind the glove box. Safety Risk: The vehicle could catch fire while it is on or in accessory mode. Corrective Actions: Ford will notify owners by mail and instruct you to take your vehicle to a dealership to replace the front blower motor assembly.

Recall 2022115 13,097 units in Canada

Brakes

Issue: On certain trucks equipped with a 3.5 L Ecoboost engine, brake fluid could leak from the brake master cylinder into the brake booster. This can cause reduced front brake performance, and the driver may experience increased brake pedal travel and increased pedal effort. Full braking function remains in the rear wheel circuit. Note: Depending on the amount of brake fluid loss, the driver may hear a warning chime and see a red brake warning indicator in the instrument cluster. This is an expansion of Ford recall 20S31 (Transport Canada Recall No. 2020-252). Safety Risk: Reduced front brake performance can cause extended stopping distances and increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and instruct you to take your truck to a dealer to replace the brake master cylinder. The dealer will also replace the brake booster if the brake master cylinder is leaking.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 100,000 miles Slidell, LA Fire

ELECTRICAL SYSTEM

The contact owns a 2016 Lincoln Navigator. The contact stated while driving at 10 MPH, there was smoke coming from the A/C vents and from the defroster. There was no warning light illuminated. The contact veered to the side of the road and parked the vehicle. The contact stated that the smoke persisted; however, there was no flame. The vehicle was later towed to the dealer, where it was diagnosed, and the contact was informed that the failure was related to NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). Additionally, the contact stated that the failure had caused collateral damages to the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 100,000.

NHTSA complaint #11553028 — an unverified report by a vehicle owner.

at 100,000 miles Slidell, LA Fire

VISIBILITY

The contact owns a 2016 Lincoln Navigator. The contact stated while driving at 10 MPH, there was smoke coming from the A/C vents and from the defroster. There was no warning light illuminated. The contact veered to the side of the road and parked the vehicle. The contact stated that the smoke persisted; however, there was no flame. The vehicle was later towed to the dealer, where it was diagnosed, and the contact was informed that the failure was related to NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). Additionally, the contact stated that the failure had caused collateral damages to the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 100,000.

NHTSA complaint #11553028 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 95,000 miles Minoa, NY

VISIBILITY

The contact owns a 2016 Lincoln Navigator. The contact stated that while the vehicle was parked and turned off, there was white smoke coming from the passenger’s side exterior door mirror, accompanied by a burning plastic odor. The vehicle was taken to a local dealer for inspection, where it was diagnosed with a corrosion failure. The dealer indicated that the issue was not associated with NHTSA Campaign Number: 25V091000 (Visibility). The manufacturer was notified of the failure. The approximate failure mileage was 95,000.

NHTSA complaint #11728593 — an unverified report by a vehicle owner.

Hubertus, WI

UNKNOWN OR OTHER

The power running boards do not go up and down, and are locked in the down position. During the winter snow and ice collects on the running board while driving and makes it incredibly slippery to step on for the driver and passengers. There is a setting to change the position of the running board but it does not move the running board. It has been inoperable for the past 6-8 months now.

NHTSA complaint #11712327 — an unverified report by a vehicle owner.

Hubertus, WI

ELECTRICAL SYSTEM

The power running boards do not go up and down, and are locked in the down position. During the winter snow and ice collects on the running board while driving and makes it incredibly slippery to step on for the driver and passengers. There is a setting to change the position of the running board but it does not move the running board. It has been inoperable for the past 6-8 months now.

NHTSA complaint #11712327 — an unverified report by a vehicle owner.

at 110,000 miles Bullhead City, AZ

VISIBILITY

The contact owns a 2016 Lincoln Navigator. The contact received notifications of NHTSA Campaign Numbers: 25V091000 (VISIBILITY) and 25V572000 (BACK OVER PREVENTION). The contact stated that the rearview camera displayed a black screen image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The message "Rearview Camera Unavailable" was displayed. The contact stated that when the temperature outside was over eighty degrees Fahrenheit, the failure occurred. The vehicle was taken to the dealer. The dealer refused to complete the repairs and informed the contact that, since there was no code displayed, the recall repairs were not needed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 110,000.

NHTSA complaint #11712247 — an unverified report by a vehicle owner.

at 110,000 miles Bullhead City, AZ

BACK OVER PREVENTION

The contact owns a 2016 Lincoln Navigator. The contact received notifications of NHTSA Campaign Numbers: 25V091000 (VISIBILITY) and 25V572000 (BACK OVER PREVENTION). The contact stated that the rearview camera displayed a black screen image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The message "Rearview Camera Unavailable" was displayed. The contact stated that when the temperature outside was over eighty degrees Fahrenheit, the failure occurred. The vehicle was taken to the dealer. The dealer refused to complete the repairs and informed the contact that, since there was no code displayed, the recall repairs were not needed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 110,000.

NHTSA complaint #11712247 — an unverified report by a vehicle owner.

Eastlake, OH

BACK OVER PREVENTION

The contact owns a 2016 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA complaint #11702209 — an unverified report by a vehicle owner.

Columbia, MO

SERVICE BRAKES

There was a recall on the brake system before and that they fixed it and the same thing that it was a recall before is doing the same thing again with my brake system

NHTSA complaint #11684959 — an unverified report by a vehicle owner.

at 150,000 miles Hubertus, WI

BACK OVER PREVENTION

The contact owns a 2016 Lincoln Navigator. The contact stated while reversing, the back over prevention camera failed to function as intended. No warning lights were illuminated. The contact stated that the failure was persistent. The vehicle was taken to the dealer where it was diagnosed with APIM failure. The contact was informed that further tests were needed to diagnose the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact referenced an unknown recall; however, the VIN was not under recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 150,000.

NHTSA complaint #11678760 — an unverified report by a vehicle owner.

at 84,000 miles North Ogden, UT

BACK OVER PREVENTION

The contact owns a 2016 Lincoln Navigator. The contact stated that the rearview camera image was distorted. The contact stated that message “Camera Unavailable” was displayed. The contact stated that the failure had become more frequent. The local dealer was contacted and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 84,000.

NHTSA complaint #11671691 — an unverified report by a vehicle owner.

Alberta, AL

VISIBILITY

The contact owns a 2016 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 25V091000 (VISIBILITY); however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure; however, the contact stated she paid extra for the upgrade and was not satisfied with the remedy. Parts distribution disconnect.

NHTSA complaint #11653922 — an unverified report by a vehicle owner.

Oklahoma City, OK

VISIBILITY

The contact owns a 2016 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 25V091000 (VISIBILITY); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11650546 — an unverified report by a vehicle owner.

at 122,000 miles Riley, MI

VISIBILITY

The contact owns a 2016 Lincoln Navigator. The contact stated that while the vehicle was at an independent mechanic for a ball joint replacement, there was smoke coming from the driver’s side exterior mirror. The mechanic disconnected the mirror and determined that the mirror had short-circuited. The vehicle was not repaired. Upon investigation, the contact discovered that the VIN was included in NHTSA Campaign Number: 25V091000 (Visibility); however, the contact had not yet received the notification. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 122,000.

NHTSA complaint #11646467 — an unverified report by a vehicle owner.

Bel Alton, MD

FORWARD COLLISION AVOIDANCE: WARNINGS

I was driving driving down the road at 45 MPH, and then the rear object sensor came on the dash. Then the Check engine light and about not reading a sensor. Then the vehicle locked up all 4 wheels squealed tires and came to complete stop, and then started moving forward again. Then I got scared and stopped the vehicle, put it in park and then put it back in drive, driving slower until the sensors flashed back on, I pulled over cut the vehicle to re start it and it would not cut back on, but never shut completely off. The AC fans were still blowing full blast, but the motor was not running and we could not get it to re start. We ended up disconnecting the ECM and Plugged it back in and it started back up. We have Driven it Since with no other issues but today the sensors started flashing today.

NHTSA complaint #11600586 — an unverified report by a vehicle owner.

Bel Alton, MD

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I was driving driving down the road at 45 MPH, and then the rear object sensor came on the dash. Then the Check engine light and about not reading a sensor. Then the vehicle locked up all 4 wheels squealed tires and came to complete stop, and then started moving forward again. Then I got scared and stopped the vehicle, put it in park and then put it back in drive, driving slower until the sensors flashed back on, I pulled over cut the vehicle to re start it and it would not cut back on, but never shut completely off. The AC fans were still blowing full blast, but the motor was not running and we could not get it to re start. We ended up disconnecting the ECM and Plugged it back in and it started back up. We have Driven it Since with no other issues but today the sensors started flashing today.

NHTSA complaint #11600586 — an unverified report by a vehicle owner.

Bel Alton, MD

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

I was driving driving down the road at 45 MPH, and then the rear object sensor came on the dash. Then the Check engine light and about not reading a sensor. Then the vehicle locked up all 4 wheels squealed tires and came to complete stop, and then started moving forward again. Then I got scared and stopped the vehicle, put it in park and then put it back in drive, driving slower until the sensors flashed back on, I pulled over cut the vehicle to re start it and it would not cut back on, but never shut completely off. The AC fans were still blowing full blast, but the motor was not running and we could not get it to re start. We ended up disconnecting the ECM and Plugged it back in and it started back up. We have Driven it Since with no other issues but today the sensors started flashing today.

NHTSA complaint #11600586 — an unverified report by a vehicle owner.

at 100,000 miles Slidell, LA Fire

ELECTRICAL SYSTEM

The contact owns a 2016 Lincoln Navigator. The contact stated while driving at 10 MPH, there was smoke coming from the A/C vents and from the defroster. There was no warning light illuminated. The contact veered to the side of the road and parked the vehicle. The contact stated that the smoke persisted; however, there was no flame. The vehicle was later towed to the dealer, where it was diagnosed, and the contact was informed that the failure was related to NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). Additionally, the contact stated that the failure had caused collateral damages to the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 100,000.

NHTSA complaint #11553028 — an unverified report by a vehicle owner.

at 100,000 miles Slidell, LA Fire

VISIBILITY

The contact owns a 2016 Lincoln Navigator. The contact stated while driving at 10 MPH, there was smoke coming from the A/C vents and from the defroster. There was no warning light illuminated. The contact veered to the side of the road and parked the vehicle. The contact stated that the smoke persisted; however, there was no flame. The vehicle was later towed to the dealer, where it was diagnosed, and the contact was informed that the failure was related to NHTSA Campaign Number: 22V648000 (Visibility, Electrical System). Additionally, the contact stated that the failure had caused collateral damages to the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 100,000.

NHTSA complaint #11553028 — an unverified report by a vehicle owner.

Rogers, MN

POWER TRAIN

While going approximately 55 mph, the speedometer dropped out to zero. After a moment, the transmission dropped into first gear (it felt like) and the rear tires made loud screeching noises as if they locked up for about one second. The speedometer remained at zero and the whole thing happened again in a few seconds. I was barely able to maintain directional control and if this condition would have persisted for longer, directional control would probably have been impossible to maintain. This happened on an interstate in a middle lane with a lot of traffic and within a construction zone with no good option for maneuvering. Upon further research, I found that this has been a common problem with the Ford 6R80 transmission (which is in this vehicle) and that at least one recall has been sent out, but for a different model vehicle (the Ford F-150, I believe). I cannot believe that the same known defect in a transmission which just happens to be in a different model vehicle is a acceptable situation for safety in any case. I called the Lincoln factory hotline and they could not help me in any way. I was told to go to a dealer. I went to a dealer and they couldn't help me, either. All for a known issue with that transmission. The dealer told me to have it fixed at my own cost, even though they knew of this problem. I have since had it fixed, but I have two questions: 1. How can a manufacturer be allowed to leave a known safety hazard to persist and 2. How can the NHTSA ignore this problem?

NHTSA complaint #11546447 — an unverified report by a vehicle owner.

Rogers, MN

ELECTRICAL SYSTEM

While going approximately 55 mph, the speedometer dropped out to zero. After a moment, the transmission dropped into first gear (it felt like) and the rear tires made loud screeching noises as if they locked up for about one second. The speedometer remained at zero and the whole thing happened again in a few seconds. I was barely able to maintain directional control and if this condition would have persisted for longer, directional control would probably have been impossible to maintain. This happened on an interstate in a middle lane with a lot of traffic and within a construction zone with no good option for maneuvering. Upon further research, I found that this has been a common problem with the Ford 6R80 transmission (which is in this vehicle) and that at least one recall has been sent out, but for a different model vehicle (the Ford F-150, I believe). I cannot believe that the same known defect in a transmission which just happens to be in a different model vehicle is a acceptable situation for safety in any case. I called the Lincoln factory hotline and they could not help me in any way. I was told to go to a dealer. I went to a dealer and they couldn't help me, either. All for a known issue with that transmission. The dealer told me to have it fixed at my own cost, even though they knew of this problem. I have since had it fixed, but I have two questions: 1. How can a manufacturer be allowed to leave a known safety hazard to persist and 2. How can the NHTSA ignore this problem?

NHTSA complaint #11546447 — an unverified report by a vehicle owner.

Derwood, MD

TIRES

P285/45R22 tires have defect on bubbles. No damage to tires but bubbles appear. Tires are only 6,000 miles driven.

NHTSA complaint #11546266 — an unverified report by a vehicle owner.

Allen, TX

SERVICE BRAKES

My brake system failed while driving. I had just left a parking lot when the braking system warning light came on. Coinciding with this the brake pedal pressure got much lighter with each press. Since I was within a mile of home I drove there and by the time I got home the pedal was going to the floor. I checked under the hood and there was no fluid in the brake reservoir. I did not see any leaks. I refilled the reservoir and let it sit overnight. The next day the fluid was gone again from the reservoir, no leaks around the vehicle. I had it towed to Lincoln dealership for repair and they said the reservoir leaked into the the brake booster. I had researched on NHTSA that this was a known problem for Ford/Lincoln and there was a recall, but my vehicle's VIN# was not included in the recall. The dealership replaced the master cylinder and the brake booster.

NHTSA complaint #11540510 — an unverified report by a vehicle owner.

at 69,000 miles Vancouver, WA

POWER TRAIN

The contact owns a 2016 Lincoln Navigator. The contact stated that while driving at highway speeds, the transmission inadvertently down shifted and nearly caused the contact to lose control of the vehicle. Additionally, the speedometer gauges went to zero and the service wrench warning light was displayed. The vehicle was taken to the local dealer who diagnosed that the transmission molded lead frame was faulty and needed to be replaced. The contact was concerned that the transmission control module was faulty and needed to be serviced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 69,000.

NHTSA complaint #11510006 — an unverified report by a vehicle owner.

Dalton, GA

ENGINE

UNDER HARD ACCELERATION, THE CAR SPUTTERS AND CHUGS HARD AND SUFFICIENT PASSING SPEED MAY NOT BE MET. ON 2 OCCASIONS, THE CHECK ENGINE LIGHT FLASHED AND ON 1 OCCASION IT REMAINED SOLID FOR SEVERAL MINUTES. BOTH TIMES THE LIGHTS CLEARED OUT EVENTUALLY. LOCAL FORD DEALER SAID THEY CLAIM IT IS CONDENSATION IN THE 3.5L ECOBOOST TURBO HOUSING. OFF THE RECORD SOME RECOMMEND DRILLING A WEEPING HOLE TO DRAIN LIQUID. LOOKING FOR A BETTER SOLUTION.

NHTSA complaint #11499028 — an unverified report by a vehicle owner.

Kennesaw, GA

UNKNOWN OR OTHER

I was travelling down an interstate highway in my vehicle when I noticed several momentary losses of engine power over the course of approximately five minutes. These moments became more frequent over the next two to three minutes, then the engine abruptly shut down with no power when pressing the accelerator and no warning lights. Only after I restarted my vehicle did I receive a powertrain fault message on the display and a check engine light. The abrupt loss of power with nearly zero warning while on an interstate highway endangered my vehicle and its occupants. Upon examination by a mechanic, it was determined that the throttle body on my vehicle had malfunctioned by sticking in the closed position. This was found by my mechanic to be a known Technical Service Bulletin issue from Ford Motor Company. My mechanic replaced the throttle body, and there have been no issues since.

NHTSA complaint #11496514 — an unverified report by a vehicle owner.

at 72,000 miles Sacramento, CA

SERVICE BRAKES, HYDRAULIC

The contact owns a 2016 Lincoln Navigator. The contact stated while driving 65-70 MPH, the vehicle decelerated independently. The contact depressed the accelerator pedal and the vehicle responded as needed. Additionally, the contact stated that the vehicle would emit abnormally loud sounds intermittently while depressing the brake pedal. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to the dealer where it was diagnosed that the brake master cylinder and brake booster were leaking. The dealer diagnosed the vehicle and determined that the failure was associated with NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 72,000. VIN tool confirms parts not available.

NHTSA complaint #11485346 — an unverified report by a vehicle owner.