Owners have filed 21 complaints
about the 2025 Lincoln Navigator with NHTSA between 2025 and 2026.
The largest single group is the driver assist & collision avoidance.
Across this model's run it ranks 26 of 27 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 16
Against the median year of the Lincoln Navigator. 50 means typical for this
model; 100 means roughly double.
Severity — 0
0% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
80% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2025 compares with every other Lincoln Navigator
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2025 Lincoln Navigator
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Driver Assist & Collision Avoidance
419.0%
Median failure at 500 miles
Brakes
314.3%
Median failure at 2,000 miles
Electrical System
314.3%
Median failure at 20,000 miles
Other & Unspecified
29.5%
Windows, Mirrors & Wipers
29.5%
Median failure at 3,000 miles
Acceleration & Cruise Control
29.5%
Steering
29.5%
Airbags
29.5%
Body & Structure
14.8%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
120.0%
1,000 – 9,999 miles
360.0%
25,000 – 49,999 miles
120.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 2025peak 7Jun 2026
Recalls on the 2025 Lincoln Navigator
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202612822,690 units in Canada
Visual System
Issue: On certain vehicles, a software problem could cause the rearview camera image not to display when the transmission is shifted into reverse. Additionally, certain advanced driver assistance systems may not work properly, including the pre-collision assist and lane keeping system. Note: This problem could cause the "Front Camera Fault", "Pre-Collision Assist Not Available" and/or "Lane-Keeping System Off" warning messages to display in the instrument cluster. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Driver assistance systems that don't work could also increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and send a wireless over-the-air software update to eligible vehicles to update the image processing module (IPMA) software. Alternatively, you may schedule an appointment to have the update performed at a Ford dealership.
Recall 2026079627,267 units in Canada
Lights And Instruments
Issue: On certain vehicles, a software problem with the integrated trailer module (ITRM) may cause the trailer lights not to work when towing. This problem could also cause the trailer brakes not to work on certain vehicles. Note: This problem would cause a "Trailer brake module fault" message to be displayed and turn signal telltale to flash rapidly. This recall also affects certain Super Duty incomplete vehicles. Safety Risk: Trailer lights that don't work could make the vehicle less visible and cause following drivers not to recognize that the vehicle is braking or intends to turn or change lanes. These issues could increase the risk of a crash. Additionally, a loss of trailer brakes could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and send a wireless over-the-air software update to eligible vehicles to update the ITRM software. Alternatively, you may schedule an appointment to have the update performed at a Ford dealership.
Recall 2025666123 units in Canada
Lights And Instruments
Issue: On certain vehicles, the rear lightbar may be cracked. As a result, water could leak into the lightbar and cause the reverse lights not to work, or to flicker. Safety Risk: Reverse lights that don't work could cause others not to recognize when a vehicle is backing up, and increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to replace the rear lightbar.
Recall 202539260,221 units in Canada
Brakes
Issue: Under certain conditions, a software problem could cause the electronic brake booster motor to shut down. If this happens, there could be a sudden increase in brake pedal force. This could also cause certain driver assistance systems not to work properly. Note: This problem would cause the antilock braking system (ABS), electronic stability control (ESC) and brake warning lights to turn on, warning messages to display in the instrument cluster and a warning chime to sound. Safety Risks: A sudden increase in brake pedal force can cause extended stopping distances and increase the risk of a crash. Additionally, driver assistance systems that don't work properly could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and send a wireless over-the-air software update to eligible vehicles to update the electronic brake booster module software. Alternatively, you may schedule an appointment to have the update performed at a Ford dealership.
In the owners' own words, exactly as filed with NHTSA.
Melville, NY
VEHICLE SPEED CONTROL
Was operating the vehicle around a slight bend at about 45mph. The brakes and steering then stopped working and was non responsive. The vehicle was sliding off the road toward a parked dump truck. After about 2 or 3 seconds the steering and brakes started working again and I regained control of the vehicle. I then fishtailed across 2 lanes of traffic and managed to keep the vehicle straight. Immediately after a warning popped on the dash stating "Drive control fault service required." Upon calling roadside and bringing the vehicle to the service center the following was identified. The Vehicle Dynamics Control Module (VDM) failed. This caused the vehicle to detect a rollover, which means the vehicle took control of the steering and brakes according to the service manager and would not allow the driver to intervene. This module was replaced. A cause for the module failure could not be found. The module was not allowed to be inspected and was sent to Lincoln corporate. The service tech was not allowed to open the module and identify the reason for failure. The risk for this part failing means that steering and braking are non operational. In my situation this was potentially a lethal accident with myself and family in the car. To slide off the road and hit a parked dump truck surely could have been life ending for myself and others. Vehicle diagnosed for DTC C1112:92 in the VDM The problem was not able to be reproduced. A cause of the problem has not been identified and is not known. The service center sounded concerned that they could not find the reason for failure and could not confirm it wont happen again. The vehicle was only inspected by the service center. There were no prior symptoms or warning lights or messages prior to the module failure.
NHTSA complaint #11742754 — an unverified report by a vehicle owner.
Melville, NY
STEERING
Was operating the vehicle around a slight bend at about 45mph. The brakes and steering then stopped working and was non responsive. The vehicle was sliding off the road toward a parked dump truck. After about 2 or 3 seconds the steering and brakes started working again and I regained control of the vehicle. I then fishtailed across 2 lanes of traffic and managed to keep the vehicle straight. Immediately after a warning popped on the dash stating "Drive control fault service required." Upon calling roadside and bringing the vehicle to the service center the following was identified. The Vehicle Dynamics Control Module (VDM) failed. This caused the vehicle to detect a rollover, which means the vehicle took control of the steering and brakes according to the service manager and would not allow the driver to intervene. This module was replaced. A cause for the module failure could not be found. The module was not allowed to be inspected and was sent to Lincoln corporate. The service tech was not allowed to open the module and identify the reason for failure. The risk for this part failing means that steering and braking are non operational. In my situation this was potentially a lethal accident with myself and family in the car. To slide off the road and hit a parked dump truck surely could have been life ending for myself and others. Vehicle diagnosed for DTC C1112:92 in the VDM The problem was not able to be reproduced. A cause of the problem has not been identified and is not known. The service center sounded concerned that they could not find the reason for failure and could not confirm it wont happen again. The vehicle was only inspected by the service center. There were no prior symptoms or warning lights or messages prior to the module failure.
NHTSA complaint #11742754 — an unverified report by a vehicle owner.
Melville, NY
SERVICE BRAKES
Was operating the vehicle around a slight bend at about 45mph. The brakes and steering then stopped working and was non responsive. The vehicle was sliding off the road toward a parked dump truck. After about 2 or 3 seconds the steering and brakes started working again and I regained control of the vehicle. I then fishtailed across 2 lanes of traffic and managed to keep the vehicle straight. Immediately after a warning popped on the dash stating "Drive control fault service required." Upon calling roadside and bringing the vehicle to the service center the following was identified. The Vehicle Dynamics Control Module (VDM) failed. This caused the vehicle to detect a rollover, which means the vehicle took control of the steering and brakes according to the service manager and would not allow the driver to intervene. This module was replaced. A cause for the module failure could not be found. The module was not allowed to be inspected and was sent to Lincoln corporate. The service tech was not allowed to open the module and identify the reason for failure. The risk for this part failing means that steering and braking are non operational. In my situation this was potentially a lethal accident with myself and family in the car. To slide off the road and hit a parked dump truck surely could have been life ending for myself and others. Vehicle diagnosed for DTC C1112:92 in the VDM The problem was not able to be reproduced. A cause of the problem has not been identified and is not known. The service center sounded concerned that they could not find the reason for failure and could not confirm it wont happen again. The vehicle was only inspected by the service center. There were no prior symptoms or warning lights or messages prior to the module failure.
NHTSA complaint #11742754 — an unverified report by a vehicle owner.
at 3,000 milesJacksonville, FL
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2025 Lincoln Navigator. The contact stated while driving at an undisclosed speed, the sunroof independently fractured. The vehicle was taken to the dealer, and the vehicle was repaired. In addition, the contact stated that when retrieving the vehicle, the contact stated that the paint was scratched down to the frame of the sunroof. The vehicle was at the dealer for more than a month. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,000.
NHTSA complaint #11740087 — an unverified report by a vehicle owner.
Springville, CA
UNKNOWN OR OTHER
On Tuesday, May 5 2026 upon entering the vehicle, my wife closed the drivers door at which time the rear windshield exploded. The vehicle is scheduled for an appointment on Monday, May 11, 2026 at Porterville Ford for inspection. Approximately 50% of the glass came out, both inside and outside the vehicle. If my children were there, they would have been covered in broken tiny pieces of glass. This vehicle has just over 6,000 miles since new and has never had any damage to the glass. I have researched online and there are many other instances where this has happened, often siting incorrect or too tight of installations where the pressure from closing a door shatters the tempered glass.
NHTSA complaint #11736550 — an unverified report by a vehicle owner.
Springville, CA
VISIBILITY/WIPER
On Tuesday, May 5 2026 upon entering the vehicle, my wife closed the drivers door at which time the rear windshield exploded. The vehicle is scheduled for an appointment on Monday, May 11, 2026 at Porterville Ford for inspection. Approximately 50% of the glass came out, both inside and outside the vehicle. If my children were there, they would have been covered in broken tiny pieces of glass. This vehicle has just over 6,000 miles since new and has never had any damage to the glass. I have researched online and there are many other instances where this has happened, often siting incorrect or too tight of installations where the pressure from closing a door shatters the tempered glass.
NHTSA complaint #11736550 — an unverified report by a vehicle owner.
The contact owns a 2025 Lincoln Navigator L. The contact stated that while driving at an undisclosed speed, the vehicle experienced phantom braking. No warning light was illuminated. Additionally, the vehicle jerked violently while accelerating and while reversing on a hill. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer to be diagnosed. The failure mileage was approximately 500.
NHTSA complaint #11735114 — an unverified report by a vehicle owner.
Brighton, MI
UNKNOWN OR OTHER
Driving vehicle at 73mph on I-75 in GA Northbound. Front panel of moon/sun-roof exploded/shattered with no indication of impact causing the failure. Loud bang followed by safety glass falling into cabin. Vehicle had lincoln-approved/dealer roof-rails.
NHTSA complaint #11726140 — an unverified report by a vehicle owner.
Orlando, FL
LANE DEPARTURE: ASSIST
The lane keeping assistance is not working at all. The blue cruise also stopped working and the car is was with dealer for 2 weeks and they cannot fix it.
NHTSA complaint #11720666 — an unverified report by a vehicle owner.
Jupiter, FL
AIR BAGS
See attached document for complaint.
NHTSA complaint #11718898 — an unverified report by a vehicle owner.
Jupiter, FL
STRUCTURE
See attached document for complaint.
NHTSA complaint #11718898 — an unverified report by a vehicle owner.
Jupiter, FL
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
See attached document for complaint.
NHTSA complaint #11718898 — an unverified report by a vehicle owner.
Yukon, OK
ELECTRICAL SYSTEM
This vehicle has been returned to service 5 times. It is currently in service for the same 4 issues that it was taken to service for the very first time on 12/10/2025. This includes inappropriate braking on the interstate, driver window malfunction, the key intermittently stops working, and the connectivity does not regularly work. In addition to these 4 issues, the main screen in the car stopped working and the rear Vox screen has stopped working. Based on state law, Lincoln should have bought the car back, as I have had it for just over 2 months. As of February 2nd, 2026 the car has been returned to service 5 times and has been back to the dealership for service for 37 days and still counting since the original pick up date of 11/21/2025. The dealership has not honored their commitments with black label service. I was upsold on the vehicle for this service. On multiple occasions I have not been provided the delivery that is included. I was told by the assistant manager that this service would include a Lincoln Navigator brought to my location. The GM informed myself and my husband that they do not have to honor that. They offered a car that did not legally fit my 4 children in the backseat. Eventually, after many phone calls, they offered a much smaller Aviator. The service manager stated they they attempted 3 different eyeballs. When questioned on dates that they provided to Lincoln, he became very defensive and hung up on me. My husband and I attempted to meet with him in person at the dealership. After being told that he would meet with us and then waiting 3 hours, we had to leave. The GM did not provide assistance with this, as he stated he was in a meeting. The GM and assistant manager have both stated that we have no legal recourse, as I signed an arbitration agreement.
NHTSA complaint #11715174 — an unverified report by a vehicle owner.
Yukon, OK
SERVICE BRAKES
This vehicle has been returned to service 5 times. It is currently in service for the same 4 issues that it was taken to service for the very first time on 12/10/2025. This includes inappropriate braking on the interstate, driver window malfunction, the key intermittently stops working, and the connectivity does not regularly work. In addition to these 4 issues, the main screen in the car stopped working and the rear Vox screen has stopped working. Based on state law, Lincoln should have bought the car back, as I have had it for just over 2 months. As of February 2nd, 2026 the car has been returned to service 5 times and has been back to the dealership for service for 37 days and still counting since the original pick up date of 11/21/2025. The dealership has not honored their commitments with black label service. I was upsold on the vehicle for this service. On multiple occasions I have not been provided the delivery that is included. I was told by the assistant manager that this service would include a Lincoln Navigator brought to my location. The GM informed myself and my husband that they do not have to honor that. They offered a car that did not legally fit my 4 children in the backseat. Eventually, after many phone calls, they offered a much smaller Aviator. The service manager stated they they attempted 3 different eyeballs. When questioned on dates that they provided to Lincoln, he became very defensive and hung up on me. My husband and I attempted to meet with him in person at the dealership. After being told that he would meet with us and then waiting 3 hours, we had to leave. The GM did not provide assistance with this, as he stated he was in a meeting. The GM and assistant manager have both stated that we have no legal recourse, as I signed an arbitration agreement.
NHTSA complaint #11715174 — an unverified report by a vehicle owner.
Yukon, OK
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
This vehicle has been returned to service 5 times. It is currently in service for the same 4 issues that it was taken to service for the very first time on 12/10/2025. This includes inappropriate braking on the interstate, driver window malfunction, the key intermittently stops working, and the connectivity does not regularly work. In addition to these 4 issues, the main screen in the car stopped working and the rear Vox screen has stopped working. Based on state law, Lincoln should have bought the car back, as I have had it for just over 2 months. As of February 2nd, 2026 the car has been returned to service 5 times and has been back to the dealership for service for 37 days and still counting since the original pick up date of 11/21/2025. The dealership has not honored their commitments with black label service. I was upsold on the vehicle for this service. On multiple occasions I have not been provided the delivery that is included. I was told by the assistant manager that this service would include a Lincoln Navigator brought to my location. The GM informed myself and my husband that they do not have to honor that. They offered a car that did not legally fit my 4 children in the backseat. Eventually, after many phone calls, they offered a much smaller Aviator. The service manager stated they they attempted 3 different eyeballs. When questioned on dates that they provided to Lincoln, he became very defensive and hung up on me. My husband and I attempted to meet with him in person at the dealership. After being told that he would meet with us and then waiting 3 hours, we had to leave. The GM did not provide assistance with this, as he stated he was in a meeting. The GM and assistant manager have both stated that we have no legal recourse, as I signed an arbitration agreement.
NHTSA complaint #11715174 — an unverified report by a vehicle owner.
Deerfield Beach, FL
VEHICLE SPEED CONTROL
Pre collision pedestrian/cyclist warning automatic braking not working. Dealership tried 2x did all upgrades, checked another vehicle same results. Ford said both to technician and myself. This is normal. So pre collision does not activate in city traffic when they advertise and charge for this feature. Open to accidents and I jury.
NHTSA complaint #11699550 — an unverified report by a vehicle owner.
Deerfield Beach, FL
STEERING
Pre collision pedestrian/cyclist warning automatic braking not working. Dealership tried 2x did all upgrades, checked another vehicle same results. Ford said both to technician and myself. This is normal. So pre collision does not activate in city traffic when they advertise and charge for this feature. Open to accidents and I jury.
NHTSA complaint #11699550 — an unverified report by a vehicle owner.
Deerfield Beach, FL
FORWARD COLLISION AVOIDANCE: WARNINGS
Pre collision pedestrian/cyclist warning automatic braking not working. Dealership tried 2x did all upgrades, checked another vehicle same results. Ford said both to technician and myself. This is normal. So pre collision does not activate in city traffic when they advertise and charge for this feature. Open to accidents and I jury.
NHTSA complaint #11699550 — an unverified report by a vehicle owner.
at 38,000 milesFort Myers, FL
ELECTRICAL SYSTEM
The contact owns a 2025 Lincoln Navigator. The contact stated that while driving between 20-70MPH, no precaution assist warning message illuminated. The vehicle will slow independently. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however the diagnosis. The vehicle was not repaired. The contact mentions that the failure has occurred on several different occasions. The manufacturer was notified of the failure, and they informed her that they do not know why this was happening to her vehicle or alerting the driver. The approximate failure mileage was 38,000.
NHTSA complaint #11693861 — an unverified report by a vehicle owner.
at 2,000 milesVirginia Beach, VA
ELECTRICAL SYSTEM
The contact owns a 2025 Lincoln Navigator. The contact stated that while driving in the driveway at approximately 2 - 3 MPH, several brake warning lights were illuminated, and the vehicle failed to respond immediately while depressing the brake pedal, which required the contact to exert an excessive amount of pressure on the brake pedal. The messages "Auto-Hold Disabled", "Brake Function Failure" were displayed, and unknown warning lights were temporarily illuminated. The vehicle was not diagnosed or repaired by the dealer or an independent mechanic. The manufacturer was informed of the failure and a case was filed. The manufacturer confirmed that the VIN was not under recall. The failure mileage was approximately 2,000.
NHTSA complaint #11678988 — an unverified report by a vehicle owner.
at 2,000 milesVirginia Beach, VA
SERVICE BRAKES, HYDRAULIC
The contact owns a 2025 Lincoln Navigator. The contact stated that while driving in the driveway at approximately 2 - 3 MPH, several brake warning lights were illuminated, and the vehicle failed to respond immediately while depressing the brake pedal, which required the contact to exert an excessive amount of pressure on the brake pedal. The messages "Auto-Hold Disabled", "Brake Function Failure" were displayed, and unknown warning lights were temporarily illuminated. The vehicle was not diagnosed or repaired by the dealer or an independent mechanic. The manufacturer was informed of the failure and a case was filed. The manufacturer confirmed that the VIN was not under recall. The failure mileage was approximately 2,000.
NHTSA complaint #11678988 — an unverified report by a vehicle owner.