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FaultScore report

2011 Lincoln Town CAR problems

Owners have filed 11 complaints about the 2011 Lincoln Town CAR with NHTSA between 2013 and 2022. The largest single group is the steering. Across this model's run it ranks 15 of 18 worst.

Read the complaints What breaks Worst years for the Lincoln Town CAR All 2011 cars
C

FaultScore 49/100

Higher is worse. Measured against the other years of the Lincoln Town CAR.

How this is worked out

The numbers

11

Complaints

6

Crashes reported

0

Fires reported

6

Injuries reported

53,500 mi

Median mileage at failure

Half of reported failures happened before this

50%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 3 vs 50 Severity 100 vs 50 Early failure 85 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 3
Against the median year of the Lincoln Town CAR. 50 means typical for this model; 100 means roughly double.
Severity — 100
109.1% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 85
50% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2011 compares with every other Lincoln Town CAR

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2011 Lincoln Town CAR

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Steering 4 36.4%

1 crashes, 0 fires · median 67,500 mi

Airbags 2 18.2%

2 crashes, 0 fires · median 53,500 mi

Other & Unspecified 1 9.1%
Seat Belts 1 9.1%

1 crashes, 0 fires · median 92,000 mi

Tires 1 9.1%

Median failure at 6,000 miles

Acceleration & Cruise Control 1 9.1%

1 crashes, 0 fires · median 92,000 mi

Brakes 1 9.1%

1 crashes, 0 fires · median 15,000 mi

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

1,000 – 9,999 miles 1 12.5%
10,000 – 24,999 miles 3 37.5%
75,000 – 99,999 miles 3 37.5%
100,000 – 149,999 miles 1 12.5%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

Configuration Overall Front Side Rollover
2011 Lincoln Town Car 4 DR RWD — — —
9.5% risk

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jan 2013 peak 3 Oct 2022

Recalls on the 2011 Lincoln Town CAR

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2014502 1,757 units in Canada

Steering

Certain vehicles serviced as part of recall 2013-287 (13S08) or special service campaign 13R01 may require re-inspection and repair. The service procedure may have resulted in over-extension of one part of a collapsible joint in the intermediate steering shaft. This could potentially result in the shaft becoming disconnected, resulting a loss of steering, which could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect the intermediate shaft connection and replace the intermediate shaft if necessary.

Recall 2013287 16,260 units in Canada

Steering

On certain vehicles originally sold or currently registered in areas of heavy road salt usage during winter months (Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland & Labrador), the steering column lower intermediate shaft can become severely corroded. This could cause the swing link joint to become stiff or seized. As a result, the upper intermediate shaft could collapse, allowing the steering column lower bearing to separate, causing a loss of steering capability. A loss of steering control could result in a crash causing property damage and/or personal injury. Correction: Dealers will replace the steering lower intermediate shaft. The upper intermediate shaft and steering column lower bearing will be inspected and, if necessary, repaired or replaced. If the steering column lower bearing has separated, a retainer clip will be installed.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 92,000 miles Litchfield Park, AZ Crash 1 injured

SEAT BELTS

THE CAR ACCELERATED WHILE GOING UP A RAMP THAT WENT TO AN AXIS ROAD TO THE INTERSTATE. WE HIT A RETAINING WALL HEAD ON, SPUN AROUND AND THEN THE BACK OF THE CAR ALSO HIT THE WALL. MY SEAT BELT DID NOT HOLD ME BACK. I ENDED WEDGED BETWEEN THE CONSOLE AND DASHBOARD. I HAVE A BROKEN RIB AND CHIPPED TOOTH AND BUMPS AND BRUISES. MY WIFE WAS A PASSENGER AND HER SEAT BELT HELD HER. THE AIR BAGS DID NOT DEPLOY. OUR CAR WAS TOTALED

NHTSA complaint #11228950 — an unverified report by a vehicle owner.

at 92,000 miles Litchfield Park, AZ Crash 1 injured

AIR BAGS

THE CAR ACCELERATED WHILE GOING UP A RAMP THAT WENT TO AN AXIS ROAD TO THE INTERSTATE. WE HIT A RETAINING WALL HEAD ON, SPUN AROUND AND THEN THE BACK OF THE CAR ALSO HIT THE WALL. MY SEAT BELT DID NOT HOLD ME BACK. I ENDED WEDGED BETWEEN THE CONSOLE AND DASHBOARD. I HAVE A BROKEN RIB AND CHIPPED TOOTH AND BUMPS AND BRUISES. MY WIFE WAS A PASSENGER AND HER SEAT BELT HELD HER. THE AIR BAGS DID NOT DEPLOY. OUR CAR WAS TOTALED

NHTSA complaint #11228950 — an unverified report by a vehicle owner.

at 92,000 miles Litchfield Park, AZ Crash 1 injured

VEHICLE SPEED CONTROL

THE CAR ACCELERATED WHILE GOING UP A RAMP THAT WENT TO AN AXIS ROAD TO THE INTERSTATE. WE HIT A RETAINING WALL HEAD ON, SPUN AROUND AND THEN THE BACK OF THE CAR ALSO HIT THE WALL. MY SEAT BELT DID NOT HOLD ME BACK. I ENDED WEDGED BETWEEN THE CONSOLE AND DASHBOARD. I HAVE A BROKEN RIB AND CHIPPED TOOTH AND BUMPS AND BRUISES. MY WIFE WAS A PASSENGER AND HER SEAT BELT HELD HER. THE AIR BAGS DID NOT DEPLOY. OUR CAR WAS TOTALED

NHTSA complaint #11228950 — an unverified report by a vehicle owner.

at 15,000 miles RED Lion, PA Crash 1 injured

AIR BAGS

WHILE DRIVING, MY 2011 LINCOLN, CONTINENTAL WHICH WAS IS SHOWROOM CONDITION, AT APPROXIMATELY 30-35 MPH, ON WET PAVEMENT (NOT SATURATED) NEGOTIATING SLIGHT CURVE,WHILE WEARING A SEATBELT, VEHICLE VEERED LEFT MORE THAN A LEFT FRONT FLAT TIRE WOULD CAUSE. STEERING DID NOT RESPOND. VEHICLE CROSSED YELLOW DOUBLE SOLID LINE STRIKING GUIDE RAIL HEAD ON. NO INTERIOR SAFETY EQUIPMENT WORKED FOR PASSENGER. SEATBELT REMAINED IN LATCHED POSITION BUT DID NOT TIGHTEN. STANDING ON BRAKE VEHICLE DID NOT APPEAR TO SLOW. ... 10-12 SECONDS LATER MY VEHICLE WAS STRUCK AT THE DRIVER'S FRONT WHEEL AND FENDER BY A TRUCK TRAVELING APPROX. 50 MPH. NO AIRBAGS DEPLOYED. INJURIES TO PASSENGER. VEHICLE TOTALED. NOTE:LINCOLN CONTINENTAL DRIVER IS A PROFESSIONAL DRIVER WITH NO ACCIDENTS IN 34 YEARS. 1. STEERING DID NOT WORK, LEFT OR RIGHT. 2. ABS DID NOT ACTIVATE. 3. AIRBAGS DID NOT DEPLOY IN FIRST OR SECOND COLLISION. NO FRONT AIRBAG NO SIDE AIRBAG DEPLOYED.

NHTSA complaint #10559255 — an unverified report by a vehicle owner.

at 15,000 miles RED Lion, PA Crash 1 injured

STEERING

WHILE DRIVING, MY 2011 LINCOLN, CONTINENTAL WHICH WAS IS SHOWROOM CONDITION, AT APPROXIMATELY 30-35 MPH, ON WET PAVEMENT (NOT SATURATED) NEGOTIATING SLIGHT CURVE,WHILE WEARING A SEATBELT, VEHICLE VEERED LEFT MORE THAN A LEFT FRONT FLAT TIRE WOULD CAUSE. STEERING DID NOT RESPOND. VEHICLE CROSSED YELLOW DOUBLE SOLID LINE STRIKING GUIDE RAIL HEAD ON. NO INTERIOR SAFETY EQUIPMENT WORKED FOR PASSENGER. SEATBELT REMAINED IN LATCHED POSITION BUT DID NOT TIGHTEN. STANDING ON BRAKE VEHICLE DID NOT APPEAR TO SLOW. ... 10-12 SECONDS LATER MY VEHICLE WAS STRUCK AT THE DRIVER'S FRONT WHEEL AND FENDER BY A TRUCK TRAVELING APPROX. 50 MPH. NO AIRBAGS DEPLOYED. INJURIES TO PASSENGER. VEHICLE TOTALED. NOTE:LINCOLN CONTINENTAL DRIVER IS A PROFESSIONAL DRIVER WITH NO ACCIDENTS IN 34 YEARS. 1. STEERING DID NOT WORK, LEFT OR RIGHT. 2. ABS DID NOT ACTIVATE. 3. AIRBAGS DID NOT DEPLOY IN FIRST OR SECOND COLLISION. NO FRONT AIRBAG NO SIDE AIRBAG DEPLOYED.

NHTSA complaint #10559255 — an unverified report by a vehicle owner.

at 15,000 miles RED Lion, PA Crash 1 injured

SERVICE BRAKES

WHILE DRIVING, MY 2011 LINCOLN, CONTINENTAL WHICH WAS IS SHOWROOM CONDITION, AT APPROXIMATELY 30-35 MPH, ON WET PAVEMENT (NOT SATURATED) NEGOTIATING SLIGHT CURVE,WHILE WEARING A SEATBELT, VEHICLE VEERED LEFT MORE THAN A LEFT FRONT FLAT TIRE WOULD CAUSE. STEERING DID NOT RESPOND. VEHICLE CROSSED YELLOW DOUBLE SOLID LINE STRIKING GUIDE RAIL HEAD ON. NO INTERIOR SAFETY EQUIPMENT WORKED FOR PASSENGER. SEATBELT REMAINED IN LATCHED POSITION BUT DID NOT TIGHTEN. STANDING ON BRAKE VEHICLE DID NOT APPEAR TO SLOW. ... 10-12 SECONDS LATER MY VEHICLE WAS STRUCK AT THE DRIVER'S FRONT WHEEL AND FENDER BY A TRUCK TRAVELING APPROX. 50 MPH. NO AIRBAGS DEPLOYED. INJURIES TO PASSENGER. VEHICLE TOTALED. NOTE:LINCOLN CONTINENTAL DRIVER IS A PROFESSIONAL DRIVER WITH NO ACCIDENTS IN 34 YEARS. 1. STEERING DID NOT WORK, LEFT OR RIGHT. 2. ABS DID NOT ACTIVATE. 3. AIRBAGS DID NOT DEPLOY IN FIRST OR SECOND COLLISION. NO FRONT AIRBAG NO SIDE AIRBAG DEPLOYED.

NHTSA complaint #10559255 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Falls Church, VA

STEERING

I believe I have problem with the ,safety recall ,the vehicle experience a loss of steering, and I was almost crash my vehicle on the highway ,and also believe car was recalled but not fixed .

NHTSA complaint #11487568 — an unverified report by a vehicle owner.

Falls Church, VA

UNKNOWN OR OTHER

I believe I have problem with the ,safety recall ,the vehicle experience a loss of steering, and I was almost crash my vehicle on the highway ,and also believe car was recalled but not fixed .

NHTSA complaint #11487568 — an unverified report by a vehicle owner.

Falls Church, VA

STEERING

I WAS DRIVING GOING OVER 50 PER MILE ON HWY , WHEN I TRY TO TAKE THE EXIT MY VEHICLE KEEP GOING STRAIGHT I CAN'T MOVE THE STEERING WHEEL , I WAS ALMOST GOING TO THE TREES THAN I STOP . AND I THINK THIS PART OF RECALL PLEASE CONTACT ME AT [XXX] THANK YOU . INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11465653 — an unverified report by a vehicle owner.

at 92,000 miles Litchfield Park, AZ Crash 1 injured

SEAT BELTS

THE CAR ACCELERATED WHILE GOING UP A RAMP THAT WENT TO AN AXIS ROAD TO THE INTERSTATE. WE HIT A RETAINING WALL HEAD ON, SPUN AROUND AND THEN THE BACK OF THE CAR ALSO HIT THE WALL. MY SEAT BELT DID NOT HOLD ME BACK. I ENDED WEDGED BETWEEN THE CONSOLE AND DASHBOARD. I HAVE A BROKEN RIB AND CHIPPED TOOTH AND BUMPS AND BRUISES. MY WIFE WAS A PASSENGER AND HER SEAT BELT HELD HER. THE AIR BAGS DID NOT DEPLOY. OUR CAR WAS TOTALED

NHTSA complaint #11228950 — an unverified report by a vehicle owner.

at 92,000 miles Litchfield Park, AZ Crash 1 injured

AIR BAGS

THE CAR ACCELERATED WHILE GOING UP A RAMP THAT WENT TO AN AXIS ROAD TO THE INTERSTATE. WE HIT A RETAINING WALL HEAD ON, SPUN AROUND AND THEN THE BACK OF THE CAR ALSO HIT THE WALL. MY SEAT BELT DID NOT HOLD ME BACK. I ENDED WEDGED BETWEEN THE CONSOLE AND DASHBOARD. I HAVE A BROKEN RIB AND CHIPPED TOOTH AND BUMPS AND BRUISES. MY WIFE WAS A PASSENGER AND HER SEAT BELT HELD HER. THE AIR BAGS DID NOT DEPLOY. OUR CAR WAS TOTALED

NHTSA complaint #11228950 — an unverified report by a vehicle owner.

at 92,000 miles Litchfield Park, AZ Crash 1 injured

VEHICLE SPEED CONTROL

THE CAR ACCELERATED WHILE GOING UP A RAMP THAT WENT TO AN AXIS ROAD TO THE INTERSTATE. WE HIT A RETAINING WALL HEAD ON, SPUN AROUND AND THEN THE BACK OF THE CAR ALSO HIT THE WALL. MY SEAT BELT DID NOT HOLD ME BACK. I ENDED WEDGED BETWEEN THE CONSOLE AND DASHBOARD. I HAVE A BROKEN RIB AND CHIPPED TOOTH AND BUMPS AND BRUISES. MY WIFE WAS A PASSENGER AND HER SEAT BELT HELD HER. THE AIR BAGS DID NOT DEPLOY. OUR CAR WAS TOTALED

NHTSA complaint #11228950 — an unverified report by a vehicle owner.

at 120,000 miles Little ELM, TX

STEERING

STEERING BINDS DURING RIGHT AND LEFT TURNS. I HAVE TO MANUALLY RETURN THE WHEEL TO CENTER AFTER A TURN.

NHTSA complaint #11078365 — an unverified report by a vehicle owner.

at 15,000 miles RED Lion, PA Crash 1 injured

AIR BAGS

WHILE DRIVING, MY 2011 LINCOLN, CONTINENTAL WHICH WAS IS SHOWROOM CONDITION, AT APPROXIMATELY 30-35 MPH, ON WET PAVEMENT (NOT SATURATED) NEGOTIATING SLIGHT CURVE,WHILE WEARING A SEATBELT, VEHICLE VEERED LEFT MORE THAN A LEFT FRONT FLAT TIRE WOULD CAUSE. STEERING DID NOT RESPOND. VEHICLE CROSSED YELLOW DOUBLE SOLID LINE STRIKING GUIDE RAIL HEAD ON. NO INTERIOR SAFETY EQUIPMENT WORKED FOR PASSENGER. SEATBELT REMAINED IN LATCHED POSITION BUT DID NOT TIGHTEN. STANDING ON BRAKE VEHICLE DID NOT APPEAR TO SLOW. ... 10-12 SECONDS LATER MY VEHICLE WAS STRUCK AT THE DRIVER'S FRONT WHEEL AND FENDER BY A TRUCK TRAVELING APPROX. 50 MPH. NO AIRBAGS DEPLOYED. INJURIES TO PASSENGER. VEHICLE TOTALED. NOTE:LINCOLN CONTINENTAL DRIVER IS A PROFESSIONAL DRIVER WITH NO ACCIDENTS IN 34 YEARS. 1. STEERING DID NOT WORK, LEFT OR RIGHT. 2. ABS DID NOT ACTIVATE. 3. AIRBAGS DID NOT DEPLOY IN FIRST OR SECOND COLLISION. NO FRONT AIRBAG NO SIDE AIRBAG DEPLOYED.

NHTSA complaint #10559255 — an unverified report by a vehicle owner.

at 15,000 miles RED Lion, PA Crash 1 injured

STEERING

WHILE DRIVING, MY 2011 LINCOLN, CONTINENTAL WHICH WAS IS SHOWROOM CONDITION, AT APPROXIMATELY 30-35 MPH, ON WET PAVEMENT (NOT SATURATED) NEGOTIATING SLIGHT CURVE,WHILE WEARING A SEATBELT, VEHICLE VEERED LEFT MORE THAN A LEFT FRONT FLAT TIRE WOULD CAUSE. STEERING DID NOT RESPOND. VEHICLE CROSSED YELLOW DOUBLE SOLID LINE STRIKING GUIDE RAIL HEAD ON. NO INTERIOR SAFETY EQUIPMENT WORKED FOR PASSENGER. SEATBELT REMAINED IN LATCHED POSITION BUT DID NOT TIGHTEN. STANDING ON BRAKE VEHICLE DID NOT APPEAR TO SLOW. ... 10-12 SECONDS LATER MY VEHICLE WAS STRUCK AT THE DRIVER'S FRONT WHEEL AND FENDER BY A TRUCK TRAVELING APPROX. 50 MPH. NO AIRBAGS DEPLOYED. INJURIES TO PASSENGER. VEHICLE TOTALED. NOTE:LINCOLN CONTINENTAL DRIVER IS A PROFESSIONAL DRIVER WITH NO ACCIDENTS IN 34 YEARS. 1. STEERING DID NOT WORK, LEFT OR RIGHT. 2. ABS DID NOT ACTIVATE. 3. AIRBAGS DID NOT DEPLOY IN FIRST OR SECOND COLLISION. NO FRONT AIRBAG NO SIDE AIRBAG DEPLOYED.

NHTSA complaint #10559255 — an unverified report by a vehicle owner.

at 15,000 miles RED Lion, PA Crash 1 injured

SERVICE BRAKES

WHILE DRIVING, MY 2011 LINCOLN, CONTINENTAL WHICH WAS IS SHOWROOM CONDITION, AT APPROXIMATELY 30-35 MPH, ON WET PAVEMENT (NOT SATURATED) NEGOTIATING SLIGHT CURVE,WHILE WEARING A SEATBELT, VEHICLE VEERED LEFT MORE THAN A LEFT FRONT FLAT TIRE WOULD CAUSE. STEERING DID NOT RESPOND. VEHICLE CROSSED YELLOW DOUBLE SOLID LINE STRIKING GUIDE RAIL HEAD ON. NO INTERIOR SAFETY EQUIPMENT WORKED FOR PASSENGER. SEATBELT REMAINED IN LATCHED POSITION BUT DID NOT TIGHTEN. STANDING ON BRAKE VEHICLE DID NOT APPEAR TO SLOW. ... 10-12 SECONDS LATER MY VEHICLE WAS STRUCK AT THE DRIVER'S FRONT WHEEL AND FENDER BY A TRUCK TRAVELING APPROX. 50 MPH. NO AIRBAGS DEPLOYED. INJURIES TO PASSENGER. VEHICLE TOTALED. NOTE:LINCOLN CONTINENTAL DRIVER IS A PROFESSIONAL DRIVER WITH NO ACCIDENTS IN 34 YEARS. 1. STEERING DID NOT WORK, LEFT OR RIGHT. 2. ABS DID NOT ACTIVATE. 3. AIRBAGS DID NOT DEPLOY IN FIRST OR SECOND COLLISION. NO FRONT AIRBAG NO SIDE AIRBAG DEPLOYED.

NHTSA complaint #10559255 — an unverified report by a vehicle owner.

at 6,000 miles Slyvania, OH

TIRES

TL* THE CONTACT OWNS A 2011 LINCOLN TOWN CAR EQUIPPED WITH MICHELIN RADIAL XSE TIRES, SIZE P225/60/R17. THE CONTACT NOTICED THE TIRE WAS COMPLETELY FLAT WITH A 3 INCH GASH ON IT. THE CONTACT TOOK THE TIRE TO A DEALER WHO STATED THAT HE MUST HAVE HIT A POT HOLE IN ORDER FOR THE TIRE TO SUCH EXTENSIVE DAMAGE. THE TIRE WAS REPLACED BUT ANOTHER FAILURE RECURRED ON THE REAR DRIVERS SIDE TIRE. THE CONTACT STATED THAT THERE WAS ALSO A BLISTER ON THE TIRE. THE FAILURE MILEAGE OF THE TIRE AND VEHICLE WAS 6,000. THE DOT NUMBER WAS UNAVAILABLE.

NHTSA complaint #10492859 — an unverified report by a vehicle owner.