67 of the
4,329 complaints filed about the Lincoln Town CAR
are about the equipment —
2% of everything owners reported.
The worst model year for it is 1991.
1999 LINCOLN TOWN CAR. CONSUMER WRITES IN REGARDS TO VEHICLE AIR CONDITIONER SYSTEM MALFUNCTION AND REPAIR COST ISSUES. *SMD THE CONSUMER STATED WHEN SHE TURNED ON THE AIR CONDITION, IT WAS BLOWING OUT HOT AIR. THE CONSUMER WAS INFORMED THE VEHICLE NEEDED A CONDENSER.
NHTSA complaint #10892477 — an unverified report by a vehicle owner.
UPON DRIVING THE VEHICLE THE AIR BAG LIGHT WOULD COME ON....AND THE SEATBELT ALARM WOULD SOUND OVER AND OVER AGAIN. SO I TOOK THE CAR INTO ALLAN VIGIL FORD TO BE CHECKED. THEY TOLD ME MY SEAT BELT NEEDED TO BE REPLACED, WHICH THEY SAID THEY HAD TO PULL THE DASH OUT TO GET TO THE PROPER PARTS. THE COST OF THIS REPAIR WAS $594.27......THE LIGHT CAME ON AGAIN IN SEPTEMBER 9, 2013...AT WHICH TIME I CARRIED IT BACK TO ALLAN VIGIL AND WAS TOLD IT WAS THEN THE PASSENGER SIDE SEATBELT WITH THE SAME ISSUE..... THEY REPAIRED IT AT THE COST OF $630.88......I FEEL THIS SHOULD HAVE BEEN HANDLED BY FORD, AT NO COST TO ME...BECAUSE UPON MY FURTHER INTERNET SEARCHES FOUND THIS WAS AN ISSUE THAT HAS BEEN GOING ON SEVERAL YEARS WITH THE SEATBELTS...OF THE 2006 LINCOLN TOWNCARS. ALSO I FEEL I SHOULD HAVE BEEN GIVEN MORE CONSIDERATION DUE TO THE FACT THAT MY HUSBAND RETIRED FROM FORD WITH 35 YEARS SERVICE. PLEASE RESPOND .
NHTSA complaint #10559836 — an unverified report by a vehicle owner.
2003 LINCOLN TOWN CAR. CONSUMER WRITES IN REGARDS TO A TOXIC MOLD PROBLEM *TGW THE CONSUMER WAS INFORMED THE VEHICLE WAS NOTORIOUS FOR BODY LEAKS. THE CONSUMER STATED WHEN HE WENT TO VACUUM THE RIGHT REAR FLOOR BOARD, HE NOTICED IT WAS SOAKED. THE DEALER PULLED UP THE CARPET AND DISCOVERED THE LEAK WAS COMING FROM THE A/C UNIT. THE DEALER INFORMED THE CONSUMER, IT WOULD COST $1200 TO PULL THE DASH TO RECTIFY THE PROBLEM. FORD WAS WILLING TO REDUCE THE PRICE BY HALF.
NHTSA complaint #10437012 — an unverified report by a vehicle owner.
2003 LINCOLN TOWN CAR. CONSUMER WRITES REGARDING MOLD SPORES IN LINCOLN VEHICLES *TGW THE CONSUMER STATED WHILE UNLOADING THE VEHICLE, THE RIGHT REAR FLOOR BOARD HAD STANDING DIRTY WATER. THEN CONSUMER THEN NOTICED THE CARPET WAS WET. THE CONSUMER BELIEVED THE PROBLEM WAS THE AC UNIT. THE DEALER CLEANED THE AC DRAIN AND SAID A GALLON OF WATER CAME OUT OF THE FLOOR PAN. THE CONSUMER RETURNED TO THE DEALER, AND THEY FOUND THE FRONT FLOOR PAD WAS SOAKED AND WATER WAS RUNNING FROM THE AC UNDER THE PAD AND POOLING IN THE RIGHT REAR FLOOR. THE DEALER STATED THEY WOULD HAVE TO PULL THE DASH IN ORDER TO GET TO THE AC UNIT AND IT WOULD TAKE APPROXIMATELY 10 HOURS AT A COST OF $99 PER HOUR.
NHTSA complaint #10372787 — an unverified report by a vehicle owner.
MY 2005 LINCOLN TOWN CAR EXTENDED WARRANTY EXPIRED @ 100,000 MILES AND AT ABOUT 110,000 MILES THE A/C FAILED. THE DEALERSHIP REPAIRED IT CITING THAT THE EVAPORATOR FAILED AT A COST OF APPROX. $2,400. I CALLED FORD MOTOR AND THEY SAID THAT THERE'S NOTHING THEY CAN DO TO HELP ME. ABOUT A MONTH AGO, 3 MONTHS AFTER HAVING THE EVAPORATOR REPLACED, THE A/C FAILED AGAIN, NOT BLOWING COLD AIR. I TOOK IT BACK TO THE DEALERSHIP THAT DID THE ORIGINAL WORK, AND THIS TIME THEY SAID THAT THE ACCUMULATOR IS LEAKING AND HAS TO BE REPLACED AT A COST OF APPROX. $700.00. AGAIN I CALLED FORD MOTOR AND THEY SAID THAT THEY CANNOT HELP. CAN YOU INTERVENE? THE DEALERSHIP IS SAFFORD LINCOLN-MERCURY, SILVER SPRING, MARYLAND, PHONE #: 888-848-5997, AND THE SERVICE MANAGER IS CHRIS AUSTIN.
NHTSA complaint #10347142 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2001 LINCOLN TOWNCAR. THE WINDSHIELD WIPERS, AIR CONDITIONING AND HEATER HAVE FAILED. THE SPEEDOMETER SPORADICALLY FAILS. THE ABS LIGHT WAS CONSISTENTLY ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. THE TECHNICIAN STATED THAT THE WIPERS NEEDED TO BE REPLACED AT HIS EXPENSE. NO REPAIRS WERE MADE. THE CURRENT MILEAGE WAS APPROXIMATELY 100,000. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.
NHTSA complaint #10296911 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. THE CONTACT NOTICED THAT WHEN HE ACTIVATES THE AIR CONDITIONING UNIT, HE HEARS A LOUD RATTLING NOISE IN THE MOTOR. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE AIR COMPRESSOR IN THE AIR CONDITIONING SYSTEM WAS THE CAUSE OF THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 75,000. UPDATED 09/15/08 *BF UPDATED 09/17/08.
NHTSA complaint #10236853 — an unverified report by a vehicle owner.
1995 LINCOLN TOWN CAR WAS TOWING A CAR AND IT SEPARATED FROM THE VEHICLE AND HIT ANOTHER VEHICLE. *KB THE VEHICLE WAS BEING PULLED BY A Z WHEEL DOLLY WITH THE 2 REAR TIRES ON THE GROUND AND THE FRONT 2 TIRES SUSPENDED. THE LINCOLN WHICH WAS BEING DRIVEN AND THE EXPLORER BEING PULLED BECAME SEPARATED WITH THE CLASS A HITCH SEPARATING FROM THE RECEIVER, WHICH RESULTED IN THE EXPLORER AND DOLLY HITTING THE OTHER VEHICLE. (OHIO TRAFFIC CRASH REPORT)
NHTSA complaint #10209413 — an unverified report by a vehicle owner.
RECALL CAMPAIGN 07V336000 IS NOT BEING IMPLEMENTED. FORD IS SIMPLY DESTROYING THE VEHICLE'S CRUISE CONTROL AND SINCE THEIR LIABILITY IS THUS ELIMINATED, THEY ARE SYSTEMATICALLY DRAGGING THEIR FEET IN REPAIRING CARS. THE FIX PROMISED IN OCTOBER 2007 IS NOW CLAIMED TO NOT BE AVAILABLE UNTIL DEC. 2007. MY PARENTS CAR HAS BEEN RENDERED UNUSABLE FOR TRIPS SINCE AUGUST AND NOW THEY WILL NOT BE ABLE TO TRAVEL FOR THANKSGIVING OR CHRISTMAS!!! ONE IS DISABLED AND CANNOT DRIVE AND THE OTHER HAS LEG SPASM PROBLEMS AND MUST USE CRUISE CONTROL FOR SAFE DRIVING FOR MORE THAN AN HOUR. FORD REFUSES TO RECONNECT THE SYSTEM PENDING THEIR FIX WHICH I SUSPECT WILL NEVER APPEAR. THANKS FOR NOTHING DOT AND FORD!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
NHTSA complaint #10207483 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 1993 LINCOLN TOWN CAR. THE CONTACT NOTICED SMOKE COMING FROM THE AIR CONDITIONING VENT WHEN SHE STARTED THE VEHICLE. WITHIN MINUTES, THE VEHICLE BURST INTO FLAMES. AN INSURANCE CLAIM WAS FILED, BUT THE CAUSE OF THE FIRE HAS NOT BEEN DETERMINED. THE VEHICLE IS CURRENTLY PARKED AT THE CONTACT'S RESIDENCE. THE MANUFACTURER STATED THAT THEY WILL NOT FILE A COMPLAINT OR PROVIDE ANY ASSISTANCE BECAUSE SHE FILED A CLAIM WITH HER INSURANCE COMPANY. A POLICE AND FIRE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 123,000.
NHTSA complaint #10202355 — an unverified report by a vehicle owner.
DT*: THE CONTACT STATED THE VEHICLE'S JACK COLLAPSED WHILE CHANGING A FLAT TIRE. THERE WERE NO INJURIES SUSTAINED. THE DEALERSHIP WAS ALERTED. THIS WAS THE FIRST TIME THE CONTACT USED THE JACK.
NHTSA complaint #10167345 — an unverified report by a vehicle owner.
AIR CONDITIONER BEGAN BLOWING WARM (OUTSIDE AIR) AT HIGHWAY SPEEDS. WHEN SLOWING DOWN AND DRIVING ON ACCESS ROADS OR 55MPH THE AC WORKED JUST FINE. AILED TWICE MORE UNDER SAME CIRCUMSTANCES. LINCOLN SVC CENTER DIANGOSED AS POSSIBLE COMPRESSOR FAILURE AND ORDERED NEW COMPRESSOR AND NEW DRYER FOR INSTALLATION. DO NOT KNOW IF OLD PARTS ARE AVAILABLE.
NHTSA complaint #10081265 — an unverified report by a vehicle owner.
2000 LINCOLN TOWN CAR SIGNATURE SERIES...AIR CONDITIONER HAS A MUSKY, WET ODOR COMING FROM THE INTERIOR VENTS. THE ODOR IS VERY BAD AT TIMES INSIDE THE CAR. DEALER SPRAYED ODOR KILLER IN THE INTAKE VENTS UNDER THE HOOD--THINGS SEEM TO GET BETTER BUT CAME RIGHT BACK IN A COUPLE OF DAYS. CARPET HAS NEVER BEEN WET .. I HAVE BAD ALLERGIES AND NEED TO GET THIS MATTER CORRECTED.. CAR HAS 31000 MILES.
NHTSA complaint #10074789 — an unverified report by a vehicle owner.
FUEL SYSTEM: ELECTRIC RELAY TO FUEL PUMP FAILED 6/21/02--CAR HAD TO BE TOWED FOR REPAIR POWER WINDOWS: DRIVER'S SIDE WINDOW MOTOR FAILED. WAS REPLACED IN FALL 2000 BY DEALER IN SEATTLE: "OLYMPIC LINCOLN MERCURY." PRESENTLY, SAME MOTOR FAILING AGAIN. ALSO, REAR PASSENGER WINDOW GEARS HAVE STRIPPED OUT--WINDOW MUST BE MANUALLY PULLED UP IF MISTAKENLY OPENED SUDDEN STALLING (APRIL 2002 TO PRESENT): HAD TO FIND ON INTERNET THAT "DISTRIBUTOR MODULE" WAS OVERHEATING AND CAUSING CAR TO STALL (ALL POWER LOST: NO STEERING, ONE PUSH ON BRAKES--I WAS ENDANGERED) NOTICE FROM FORD, THOUGHT THEY KNOW THAT THIS WAS HAPPENING AND FATALITIES HAD BEEN REPORTED. (THERE WAS A SERVICE BULLETIN TO REPAIR SHOPS ABOUT IT, BUT NOT TO CONSUMERS.) I WAS STRANDED 3 TIMES, HAVING TO ABANDON THE CAR, THEN HAVE IT TOWED TWICE FOR REPAIRS. NEW "MODULE" SEEMED TO HAVE RESOLVED ISSUE--READ ON. OCT 15, 2002: CAR QUIT SUDDENLY, AT IDLE, WHEN STOPPED IN TURN LANE, WAITING TO TURN ACROSS DANGEROUS HIGHWAY. WOULD NOT START--HAD TO BE TOWED. NOV 27/02: ELECTRICAL ISSUES NIGHTLY DRAINING 1 WEEK OLD BATTERY. CAR HAS BEEN GONE OVER BY ELECTRICAL SPECIALIST, ANOTHER REPAIR SHOP, ALSO THE LOCAL FORD AGENCY--"NO CODES," BUT PROBLEM PERSISTS. CAR DEAD AGAIN TODAY AFTER RETURNING FROM REPAIR SHOP YESTERDAY. WHAT TO DO? WHAT TO DO? CAR HAS 115,000 MILES AND HAS BEEN EXCELLENTLY MAINTAINED. EXCELLENTLY!
NHTSA complaint #10069717 — an unverified report by a vehicle owner.
CAR HAS A PROBLEN IN THE STEERING BOX. TOOK IT TO A SPECIALIST AND FORD DISCOUNTED IT. THEY SENT A LINCOLN REP DOWN AND HE JUST LIED TO ME ABOUT THE PROBLEM SAID IT WAS A FACTORY FLAW AND COULD NOT FIX , THEN I TOOK THE CAR INTO THE DEALER FOR A PINGING AND THEY SAID THEY COULDN'T HEAR IT (NOTHING WAS DONE)THEN LATER ON A TRIP IT WENT HAYWIRE SOUNDED LIKE A BIG DIESEL TRUCK ON THE HIGHWAY AND RAN LIKE CRAP , SUCKING GAS ALSO, THEN CHANGED DEALERS AND THEY SAID THEY COULDEN'T FIND A PING . I GRABED ME A MECHANIC AND WE TOOK A LITTLE RIDE AND BEFORE I COULD GET IT BACK IT WAS PINGING (TOOK THEM 3 WEEKS TO FIX WITH ME COMING UP ALMOST DAILY TO TEST IT, AND NOBODY CAN ADJUST THE HEAD LIGHTS ON THE CAR THAT IS BAD ITS IDIOT PROOF
NHTSA complaint #10070305 — an unverified report by a vehicle owner.
WE PURCHASED TWO NEW TOWNCARS FROM GERMAIN LINC.-MERC., NAPLES, FL, IN 1999 AND 2000 MY CAR'S,VIN [XXX], 1999 TOWN CAR, AND MY WIFE'S 2000 TOWN CAR, VIN [XXX]. MY FIRST COMPLAINT IS REGARDING MY CAR THAT DEVELOPED ELECTRONIC PROBLEMS RIGHT AFTER IT RAN OUT OF WARRANTY, AND NEEDED A $500 REPAIR. A WEEK LATER, IT DEVELOPED A LEAK, AND WAS REPAIRED AT $1000. IS THIS PLANNED OBSOLESCENCE? THIS WAS AT 56,000 MILES OF USE. SHOULDN'T THE DEALER CHECK BASIC SYSTEMS AND MAKE SURE THEY ARE WELL MAINTAINED? MY WIFE'S TOWNCAR HAS A FAR MORE SERIOUS AND HAZARDOUS HISTORY. SHE, ALONG WITH OUR GRANDSONS, EXPERIENCED A TIRE BLOWOUT AT 33,000 MILES. AFTER THE TIRE WAS CHANGED TO THE SPARE, SHE DROVE TO THE DEALER AND WAS TOLD THAT BOTH REAR TIRES SHOULD BE REPLACED FOR SAFETY. SHE AGREED. WHEN SHE PICKED UP THE CAR, ALL 4 TIRES (!)HAD BEEN REPLACED AT THE COST OF $548. THERE WAS NO PRICE ADJUSTMENT FOR ANY OF THE 4 TIRES REMOVED. ON 12-23-02 (3 DAYS LATER) SHE REPORTED TO THE DEALER THAT THE BRAKES WERE NOISY (SQUEAKED). WHEN SHE GOT THE CAR, THE BILL FOR THE BRAKES WAS $420. WHEN DRIVING OUR 2 DAUGHTERS AND 2 GRANDSONS THE FOLLOWING DAY, THE BRAKES DID NOT HOLD, AND SHE WAS UNABLE TO STOP AT A RED LIGHT, NEARLY HITTING THE CAR IN FRONT OF HER. ONLY BY FORCED PUMPING WITH BOTH FEET, AND SWERVING INTO THE TURN LANE, DID SHE AVOID A CRASH. HAD CARS BEEN COMING IN THAT TURN LANE, ANY NUMBER OF PEOPLE, PARTICULARLY IN OUR FAMILY, COULD HAVE BEEN KILLED. SHOULDN'T THE CUSTOMER "ADVISOR" ADVISE A MINOR BRAKE-PAD REPLACEMENT RATHER THAN WAIT FOR A MAJOR EXPENSIVE/DANGEROUS PROBLEM? WE STRONGLY DOUBT THAT WE WOULD CONSIDER ANOTHER FORD PRODUCT. THIS IS A SHORT HISTORY OF 2 REGULARLY-DEALER-MAINTAINED LUXURY CARS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10070362 — an unverified report by a vehicle owner.
1) LEAK FROM MANIFOLD, INVOLVED REPLACING WHOLE MANIFOLD. 2) PAINT PEELING FROM BUMPERS. 3) AIR CONDITIONER BLOWER MOTOR FAILURE. 4) SPECIAL SWITCH DEVICE LOCATED UNDER DASHBOARD THAT CONTROLS COOLING/HEATING FOR THE VENTS IN THE DASHBOARD FAILURE. 5) GENERATOR WARNING LAMP FAILURE.
NHTSA complaint #10051002 — an unverified report by a vehicle owner.