80 of the
4,329 complaints filed about the Lincoln Town CAR
are about the seats —
2% of everything owners reported.
The worst model year for it is 1994.
Electrical; fill gas tank. Minutes later gauge shows I'm empty. Continues to repeat over and over. Driver's seat; crackling sound "like metal broke" seat does not adjust correctly and can no longer move the seats tilt. Having me drive in an uncomfortable position. Wipers; rainy day both motors left and right smoke up and burn out at the same time. Can no longer drive vehicle when it rains. Can't see anything wipers motors fried. As if they were allergic to water.
NHTSA complaint #11514717 — an unverified report by a vehicle owner.
WHILE DRIVING MY VEHICLE AT APPROXIMATELY 45 MPH ON A LOCAL HIGHWAY, THERE WAS AN UNCOMMANDED MOVEMENT OF THE FOOT PEDAL ADJUSTMENT. THE PEDALS RETRACTED AWAY FROM MY FEET TO THE MAXIMUM STOP FURTHEST AWAY, WHICH PUT THEM OUT OF MY REACH AND RENDERED IT NEARLY IMPOSSIBLE TO ACTIVATE THE BRAKES OR ACCELERATOR PEDALS. THIS NEARLY CAUSED A LOSS OF CONTROL ACCIDENT, HAD I NOT DISENGAGED MY SEAT BELT AND SLID FORWARD UNDER THE DASH TO REACH THE PEDALS TO STOP THE VEHICLE. I WAS SUBSEQUENTLY ABLE TO USE THE CONTROL SWITCH TO MOVE THE PEDALS BACK INTO POSITION.
NHTSA complaint #11395829 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE VEHICLE'S HEATED SEATS OVERHEATED, WHICH CAUSED THE SEATS TO BECOME UNUSABLE. THE CONTACT SMELLED SMOKE WHEN THE SEATS OVERHEATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000.
NHTSA complaint #10928218 — an unverified report by a vehicle owner.
DRIVING DOWN THE ROAD AT 30 MILES AN HOUR, THE PASSENGER SEAT SIDE IMPACT AIR BAG MODULE ASSEMBLY DEPLOYED. THERE WAS NO CRASH, IMPACT, OR CONTACT WITH ANYTHING. FAULTY SENSOR OR CONTROLLER?
NHTSA complaint #10760720 — an unverified report by a vehicle owner.
THE 'THE LINCOLN MOTOR COMPANY ' IMPORTANT SAFETY RECALL' IS JUST ANOTHER FORD LIE. IT STATES 'THERE IS NO CHARGE TO VEHICLE OWNERS FOR RECALL REPAIRS PERFORMED BY AN AUTHORIZED DEALER.' FORD HAS CLOSED ALL OF THE LINCOLN DEALERSHIPS IN THE IMMEDIATE SAN FRANCISCO AREA. THE NEAREST LINCOLN DEALERSHIPS ARE AN HOUR AWAY DURING OFF-PEAK TRAFFIC HOURS. FORGET IT DURING PEAK TRAFFIC HOURS. WHEN YOU GET TO THE DEALERSHIP, THEY HAVE NO LOANER VEHICLE. THEY DON'T EVEN HAVE A RENTAL ON-SITE. YOU HAVE TO MAKE YOUR OWN ARRANGEMENTS SOMEPLACE ACROSS TOWN. MY EXPERIENCE IS THAT IT TOOK FOUR RETURNS TO A DEALERSHIP, EACH FOR A FULL DAY, TO GET ONE RECALL REPAIR PERFORMED. MY CAR IS CURRENTLY UNDER RECALL FOR: GAS TANK PROBLEMS, STEERING COLUMN PROBLEMS, AND I UNDERSTAND AIR BAGS. THAT DOESN'T INCLUDE THE COMPUTER SYSTEM THAT HAS NEVER WORKED, THAT LINCOLN WAS UNABLE TO REPAIR WHEN THE DEALERSHIPS WERE IN THE BAY AREA. WRITING TO THE LINCOLN MOTOR COMPANY, CUSTOMER RELATIONSHIP CENTER IS PROBABLY AS BIG A WASTE OF TIME AS WRITING THIS LETTER.
NHTSA complaint #10681933 — an unverified report by a vehicle owner.
WHEN THE ELECTRIC SEAT SWITCH WAS PUSHED TO MOVE THE SEAT FORWARD THE SEAT DID NOT STOP WHEN THE SWITCH WAS RELEASED IT CONTINUED COMPLETELY FORWARD TRAPPING MY WIFE BETWEEN THE SEAT AND STEERING WHEEL. BEING HOME ALONE SHE PANICKED BECAUSE SHE COULD NOT GET OUT. AFTER CALLING A FRIEND SHE RELAXED AND WAS ABLE TO FORCEFULLY PUSH HERSELF OUT.
NHTSA complaint #10639644 — an unverified report by a vehicle owner.
WHEN KEY IS INSERTED IN IGNITION, THE SEAT SLAMS FORWARD INTO THE STEERING WHEEL AND THEN REVERSES SLAMMING TO EXTREME BACK POSITION AND THEN REVERSES REPEATING ACTION. AT SAME TIME THE BRAKE AND GAS PEDAL EXTENDS UPWARD AND DOWN. THE FORWARD SEAT MOTION COULD CRUSH A CHEST AGAINST THE STEERING WHEEL, AND THE BACKWARD MOTION COULD BREAK LEGS OF A PERSON SITTING IN THE BACK SEAT. IF THIS OCCURS WHILE CAR IS IN MOTION, THERE WOULD BE NO WAY TO CONTROL THE CAR, I.E. NO WAY TO TURN THE STEERING WHEEL, OR APPLY BRAKES. THE CAR WAS IN THE DEALER REPEATEDLY FOR THE 1ST SEVERAL YEARS, AND NOW THE PROBLEM IS RECURRING. THE FAULTY SEAT MOVEMENT IS EXTREMELY FAST--NOT AT PUSH BUTTON SEAT ADJUSTMENT SPEED.
NHTSA complaint #10519939 — an unverified report by a vehicle owner.
I HAVE A 2003, LINCOLN TOWNCAR AND WHEN IT RAINS, THE PASSENGER SIDE FLOOR BOARD GETS SOAKING WET, I CAN HAVE IT UNDER THE CAR PORT AND IT STILL GETS WET. I DO NOT HAVE ANY HOLES IN THE CAR. I HAD THE SAME PROBLEM WITH MY 1999 LINCOLN TOWNCAR AND THEY CHANGED BY WIND SHEILD FOUR OR FIVE TIMES AND IT DID NOT SOLVE THE PROBLEM IN THE 1999 THE PASSENGER SIDE FLOOR BOARD WOULD WETTER THAN THE BACK, WITH THE 2003 THE BACK FLOOR BOARD IS WETTER THAN THE FRONT, I ALMOST THINK IT IS COMING FROM SOMETHING UNDER THE SEAT.
NHTSA complaint #10470403 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2010 LINCOLN TOWN CAR. THE CONTACT WAS DRIVING 65 MPH WHEN THE DRIVER'S SEAT WIRING FAILED AND CAUSED THE SEAT TO MOVE INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS ADVISED THAT THE MALFUNCTION OCCURRED DUE TO A BEVERAGE UNDER THE SEAT SPILLING ONTO THE WIRES. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 102,754.
NHTSA complaint #10457941 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED THAT AS SHE STARTED THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER STATED THAT THE SEAT ASSEMBLY WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 117,000 AND THE CURRENT MILEAGE WAS 180,000.
NHTSA complaint #10456957 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH AS HE BEGAN TO HEAR AN UNUSUAL THUMPING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE EXAMINED FOR THE CAUSE OF FAILURE NOR REPAIRED. THE CONTACT INQUIRED WITH AN AUTHORIZED DEALER IN REGARD TO NHTSA CAMPAIGN ID NUMBER: 04V328000 (SUSPENSION: REAR) AND WAS TOLD THAT HIS VIN WAS EXCLUDED FROM THE RECALL. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE FRONT DRIVER SIDE SEAT INDEPENDENTLY SLID BACKWARD TO THE END OF THE MOUNTING TRACKS. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED FOR THE SEAT FAILURE. BOTH FAILURES CONTINUED TO RECUR INTERMITTENTLY. THE FAILURE AND CURRENT MILEAGE WAS 93,000.
NHTSA complaint #10355212 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. WITHIN 1,000 MILES OF PURCHASING THE VEHICLE, THE SEATS FAILED AND COULD NOT BE ADJUSTED FORWARD OR BACKWARDS. WHILE CHANGING THE OIL, THE DEALER FOUND THAT THE REAR SUSPENSION WAS FAILING AND THE STRUTS NEEDED REPLACING. IF THE VEHICLE WERE TO DRIVE OVER A POTHOLE, THE AXLE COULD FAIL. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE; HOWEVER, THE DEALER OFFERED TO REDUCE SOME OF THE $1,300 REPAIR COST. THE DEALER INFORMATION WAS UNKNOWN. THE CURRENT MILEAGE WAS 30,180 AND FAILURE MILEAGE WAS 26,000.
NHTSA complaint #10223623 — an unverified report by a vehicle owner.
DT*: THE CONTACT STATED THAT THE SEAT HEATER ON THE DRIVER SIDE OF THE VEHICLE HEATED THE SEAT TO THE POINT OF CAUSING SLIGHT BURNS. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE DEALER WAS UNABLE TO DETERMINE THE PROBLEM.
NHTSA complaint #10162196 — an unverified report by a vehicle owner.
DT*: THE CONTACT STATED WHILE STOPPED AT A STOP LIGHT, THE VEHICLE WAS STRUCK FROM BEHIND. THE VEHICLE WAS PUSHED 150 FEET FORWARD. UPON IMPACT, BOTH FRONT SEATS FELL BACKWARDS INTO THE REAR OF THE VEHICLE. THE OCCUPANTS WERE WEARING SEAT BELTS, BUT SUSTAINED MINOR INJURIES. THE POLICE WERE ON THE SCENE AND A REPORT WAS TAKEN. THE VEHICLE WAS TOWED FROM THE SCENE TO AWAIT INSPECTION BY THE INSURANCE AGENCY. UPDATED 5/10/2006 -
NHTSA complaint #10153792 — an unverified report by a vehicle owner.
DT: THE CONSUMER PURCHASED A USED 2001 LINCOLN TOWN CAR THAT HAS A PROBLEM WITH THE RIGHT FRONT PASSENGER SEAT. THE CONSUMER DOES NOT KNOW IF THE VEHICLE WAS PURCHASED WITH THIS PROBLEM OR NOT BECAUSE NO ONE HAD SAT IN THE PASSENGER SEAT UNTIL NOW. THERE IS A LOOSENESS THAT ALLOWS THE SEAT TO MOVE ABOUT FREELY WHILE BEING SEATED. THIS HAPPENS AT ITS OWN FREE WILL, NO POWER ASSIST OR MANUAL MOVEMENT NECESSARY. THE CONSUMER IS CONCERNED BECAUSE THERE IS A PASSENGER SIDE AIRBAG. THE CONSUMER TOOK THE VEHICLE TO THE DEALER. THE DEALER SAID THERE WAS NOTHING THEY COULD DO ABOUT THE SEAT, AND COULD NOT OFFER ANY EXPLANATION AS TO WHY THIS PROBLEM MAY HAVE OCCURRED. NO REPAIRS OR CORRECTIONS HAVE BEEN MADE ON THE VEHICLE AT THIS TIME. THE CONSUMER HAS NOT CONTACTED THE MANUFACTURER. *AK
NHTSA complaint #10138484 — an unverified report by a vehicle owner.
WHILE TURNING LEFT VEHICLE WAS REAR ENDED. UPON IMPACT DRIVER AND PASSENGER SEATS BROKE. BOTH DRIVER AND PASSENGER SUSTAINED MINOR INJURIES. VEHICLE WAS TOWED TO A GARAGE.
NHTSA complaint #10087613 — an unverified report by a vehicle owner.
CONSUMER STATED THAT WHILE DRIVING HIS VEHICLE, VIBRATION WAS FELT IN THE ACCELERATOR PEDAL AND IN THE SEAT. THERE IS ALSO A MOANING NOISE THAT WENT ALONG WITH THE VIBRATION. CONSUMER DID EVERYTHING TO REMEDY THE PROBLEM, BUT PROBLEM ON VEHICLE STILL EXISTS. THE DEALER TOLD THE CONSUMER THAT THEY HAVE ALREADY DONE EVERYTHING IN THEIR POWER, AND IT'S NOW UP TO THE FORD SERVICE ENGINEER TO TAKE ON THE ISSUE. THE ENGINEER TOLD THE CONSUMER THAT EVERYTHING IS IN ACCEPTABLE LIMITS AND THAT THEY WOULD NOT DO ANYTHING ELSE FOR THE VEHICLE.
NHTSA complaint #10071956 — an unverified report by a vehicle owner.