10 of the 481 complaints about the 2024 Mazda CX-90 are about the suspension — 2% of everything reported for this model year. Half of the failures with a mileage on record happened before 16,000 miles.
10
Complaints
0
Crashes
0
Fires
0
Injuries
Filed with NHTSA, in their own words.
SUSPENSION
The lower fuel pump is going out. It is a known issue with the car. I was driving out of town and the car started to stall. My steering has become ruggish while on the trip as well, and steering was complicated during heavy winds. The car has been inspected by dealer and both warning lights have been cleared. But the issues still remain.
NHTSA complaint #11747228 — an unverified report by a vehicle owner.
SUSPENSION
I am submitting a safety complaint regarding my 2024 Mazda CX-90 (VIN: [XXX] ). My vehicle previously received the steering recall repair related to increased steering effort/power steering concerns. Despite the recall remedy being completed, I continue to experience intermittent abnormal steering behavior consistent with the ongoing NHTSA investigation into post-recall “sticky steering” concerns on repaired CX-90 vehicles. Symptoms include intermittent steering resistance, a notchy or sticky feeling during small steering corrections, and inconsistent steering return-to-center behavior. The issue is most noticeable during highway driving and long curves where small steering inputs are required. The steering occasionally feels as though it hesitates or briefly resists movement before correcting. I brought the vehicle to the dealership, but the concern was dismissed and/or they were unable to duplicate the issue. No warning lights or fault codes were present at the time. However, the steering behavior remains concerning from a safety standpoint because it affects normal steering feel and driver confidence during operation. I understand NHTSA is currently investigating whether the original recall remedy fully corrected the steering defect in affected Mazda CX-90 vehicles. I am submitting this complaint because my vehicle appears to exhibit symptoms consistent with those reports after recall completion INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11739894 — an unverified report by a vehicle owner.
SUSPENSION
Steering wheel became stuck when making a long left turn while driving on the freeway. The turn lasted approximately 30 seconds. Around 3-4 seconds into the turn, the steering wheel suddenly locked up for approximately 1-2 seconds. Eventually the steering wheel was released resulting in a sudden jerk, leading to the car veering to the right lane. A correction was made using the steering wheel to maintain center lane. Once again the steering wheel got stuck, resulting in the same jerk behavior. This occurred three times in the 30-second turn. I have not attempted this route since this incident. Prior to this incident, the front end suspension made a grinding noise when turning the steering wheel left (e.g., backing up into the garage). There is minor vibration on the steering wheel but not too noticeable due to the low speeds. A recall was previously performed back in 2025 to correct the grinding suspension. However, it returned several months after along with the minor steering wheel issue. I plan to report this at the next scheduled maintenance interval.
NHTSA complaint #11739596 — an unverified report by a vehicle owner.
SUSPENSION
Steering wheel gets "Stuck" when making a sweeping left turn and needs force to return to neutral. Suspension "creaks" and "grinds" when going over bumps or hills.
NHTSA complaint #11731058 — an unverified report by a vehicle owner.
SUSPENSION
The contact owns a 2024 Mazda CX-90. The contact stated that the lower control arm of the front suspension was making a clunking sound. No warning lights were illuminated. The contact stated that the failure was related to Technical Service Bulletins: 01-007-25 and 02-002-24. The vehicle was taken to the local dealer, where it was diagnosed that grease needed to be added to the ball joint. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 16,000.
NHTSA complaint #11729388 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:CONTROL ARM
The contact owns a 2024 Mazda CX-90. The contact stated that the lower control arm of the front suspension was making a clunking sound. No warning lights were illuminated. The contact stated that the failure was related to Technical Service Bulletins: 01-007-25 and 02-002-24. The vehicle was taken to the local dealer, where it was diagnosed that grease needed to be added to the ball joint. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 16,000.
NHTSA complaint #11729388 — an unverified report by a vehicle owner.
SUSPENSION
When you back up and turn left or right there is a loud clunking noise. This noise can also be heard when pulling into a driveway or going over a small bump. You can hear this while going 0 MPH Mazda put out a service bulletin - Mazda TSB #06-003-23
NHTSA complaint #11586439 — an unverified report by a vehicle owner.
SUSPENSION
Both lower front control arm ball joints squeak when turning vehicle at slower speeds. Squeaking sounds were noticed at 970 miles. Dealer applied grease as a temporary fix per Mazda TSB #02-002/23. This is a family SUV and I take my wife and kids in it. I am concerned that this is a safety issue as there is a high chance of the lower control arm ball joint failing resulting in inability to steer vehicle in the proper direction. Please look into this issue. Thank you.
NHTSA complaint #11568194 — an unverified report by a vehicle owner.
SUSPENSION
I have raised case [XXX] [XXX] [XXX] ] with Mazda regarding my 2024 CX90 where there's a suspension and emergency automatic forward Collison breaking since I purchased the car and now this steering issue safety recall. They are not replacing or buying back. I'm feeling unsafe and fear to drive as if this malfunction car leads to accident. Please assist. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11567999 — an unverified report by a vehicle owner.
SUSPENSION
Driver side mirror fails to function properly at speeds above 50 mph Shaking and vibration effect visibility in the mirror making highway driving dangerous
NHTSA complaint #11561187 — an unverified report by a vehicle owner.