Owners have filed 81 complaints
about the 2009 Mazda MAZDA5 with NHTSA between 2009 and 2026.
The largest single group is the steering.
Across this model's run it ranks 3 of 9 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 69
Against the median year of the Mazda MAZDA5. 50 means typical for this
model; 100 means roughly double.
Severity — 70
13.6% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 68
40% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
23.3%
1,000 – 9,999 miles
711.7%
10,000 – 24,999 miles
813.3%
25,000 – 49,999 miles
1931.7%
50,000 – 74,999 miles
610.0%
75,000 – 99,999 miles
46.7%
100,000 – 149,999 miles
1118.3%
150,000+ miles
35.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Apr 2009peak 6May 2026
NHTSA investigations into the 2009 Mazda MAZDA5
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE10021Opened 28 Jun 2010Closed 29 Nov 2010STEERING:ELECTRIC POWER ASSIST SYSTEM
Loss of Electric Power Steering Assist
The subject vehicles have electro-hydraulic power assist steering (EHPAS).The complaint counts shown above alleged a loss of power steering assist in the subject vehicles.Usually, but not always, the loss is accompanied by the simultaneous lighting of an indicator light on the dash.The complaints include 14 alleged crashes involving 6 injuries.On Mazda3 and Mazda5 vehicles manufactured from April 2, 2007 through November 30, 2008, rust may have formed inside the EPAS high-pressure pipe during manufacture due to improper processing.If the rust is present it may damage the power steering pump be...
Recalls on the 2009 Mazda MAZDA5
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
10V600000
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
MAZDA IS RECALLING CERTAIN MODEL YEAR 2009-2010 MAZDA5 VEHICLES MANUFACTURED FROM JUNE 29, 2009, THROUGH APRIL 28, 2010. WATER MAY NOT HAVE BEEN REMOVED COMPLETELY FROM THE HARNESS CONNECTOR OF THE FUEL PUMP DUE TO VARIATIONS IN THE FUEL TANK LEAK CHECK PROCESS PERFORMED BEFORE VEHICLE ASSEMBLY. THE CONNECTOR PIN MAY CORRODE, POTENTIALLY CAUSING THE PIN TO BREAK.
Risk: THIS COULD LEAD TO AN INOPERATIVE FUEL PUMP, ENGINE STALL AND THE INABILITY TO RESTART THE ENGINE INCREASING THE RISK OF A CRASH.
10V374000
STEERING:ELECTRIC POWER ASSIST SYSTEM
MAZDA IS RECALLING CERTAIN MODEL YEAR 2007-2009 MAZDA3 AND MAZDA5 VEHICLES MANUFACTURED FROM APRIL 2, 2007 THROUGH NOVEMBER 30, 2008. THESE VEHICLES MAY HAVE A CONDITION IN WHICH A SUDDEN LOSS OF POWER STEERING ASSIST COULD OCCUR AT ANY TIME WHILE DRIVING THE VEHICLE.
Risk: POWER STEERING ASSIST IS SUDDENLY LOST REDUCING THE DRIVER'S ABILITY TO STEER THE VEHICLE AS TYPICALLY EXPECTED, AND INCREASING THE RISK OF A CRASH.
09E011000
EQUIPMENT
THULE, INC. IS RECALLING 2,323 OWNER-INSTALLED ROOF-MOUNTED FIT KITS, MODELS 3068 AND 3069, MANUFACTURED BETWEEN JANUARY 1, 2008 AND FEBRUARY 28, 2009 THAT ARE USED WITH THULE PODIUM FOOT PACKS, MODELS 460 AND 460R. THESE FIT KITS WERE SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE BOLT(S) USED TO SECURE THE FOOT TO THE VEHICLE WAS MANUFACTURED TO A HARDNESS THAT MAY CAUSE THE BOLT(S) TO BE BRITTLE AND POTENTIALLY BREAK UNDER STRESS.
Risk: THIS MAY RESULT IN THE BOLT(S) SNAPPING OFF DURING USE OR WITHOUT A LOAD. THE UNSECURED RACK AND LOAD CAN THEN COME LOOSE WHILE DRIVING CREATING A POTENTIAL ROAD HAZARD, POSSIBLY RESULTING IN A VEHICLE CRASH.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20104268,264 units in Canada
Fuel System
On certain vehicles, water may not have been be removed completely from the harness connector of the fuel pump due to variations in the fuel tank leak check process performed before vehicle assembly. As a result the connector pin may corrode, potentially causing the pin to break and the fuel pump to become inoperative. This could cause the engine to stall and fail to restart, which could increase the risk of crash. Correction: Dealers will inspect the fuel pump connector and if necessary the fuel pump will be replaced and the harness repaired.
Recall 201027491,000 units in Canada
Steering
On certain vehicles with Electro-Hydraulic Power Assist Steering (EHPAS), rust had formed inside the high-pressure pipe on the power steering system during manufacturing due to improper processing. Rust particles may detach from the pipe walls and enter the motorized power steering pump, causing damage to the pump bearings. As a result, gear lubrication may be reduced, leading to an increased load on the motor. Should this happen, there is the potential for the power steering system to enter the fail safe mode in order to prevent overheating, resulting in the power steering warning lamp to light and the motorized pump to stop which could lead to a loss of power assist and the required steering effort will increase. Correction: Dealers will flush the power steering system and repair as necessary.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 120,000 milesHyde Park, NYCrash
VEHICLE SPEED CONTROL
GAS PEDAL IS TOO CLOSE TO THE BRAKE PEDAL. I OFTEN HAVE ACCELERATED DEPRESSING THE WRONG PEDAL DUE TO THE EXTREME CLOSE PROXIMITY. WHILE PULLING UP TO THE GARAGE HIT THE GAS PEDAL INSTEAD OF THE BREAKS AND CAUSED BOTH VEHICLE AND GARAGE DAMAGE. I HAVE THOUGHT TO COMPLAIN ABOUT THIS MANY TIMES. THE FRONT END OF THE VEHICLE WAS DAMAGED AND THE GARAGE MASONRY HAS BRICKS AND BLOCK WORK DAMAGE. TWO OF MY WHEELS HAVE BEEN WARPED. I HAVE ONLY A MEDIUM FOOT SIZE 10. THIS IS DANGEROUS FOR ANYONE.
NHTSA complaint #10653224 — an unverified report by a vehicle owner.
at 120,000 milesHyde Park, NYCrash
STRUCTURE:BODY
GAS PEDAL IS TOO CLOSE TO THE BRAKE PEDAL. I OFTEN HAVE ACCELERATED DEPRESSING THE WRONG PEDAL DUE TO THE EXTREME CLOSE PROXIMITY. WHILE PULLING UP TO THE GARAGE HIT THE GAS PEDAL INSTEAD OF THE BREAKS AND CAUSED BOTH VEHICLE AND GARAGE DAMAGE. I HAVE THOUGHT TO COMPLAIN ABOUT THIS MANY TIMES. THE FRONT END OF THE VEHICLE WAS DAMAGED AND THE GARAGE MASONRY HAS BRICKS AND BLOCK WORK DAMAGE. TWO OF MY WHEELS HAVE BEEN WARPED. I HAVE ONLY A MEDIUM FOOT SIZE 10. THIS IS DANGEROUS FOR ANYONE.
NHTSA complaint #10653224 — an unverified report by a vehicle owner.
at 120,000 milesHyde Park, NYCrash
SERVICE BRAKES
GAS PEDAL IS TOO CLOSE TO THE BRAKE PEDAL. I OFTEN HAVE ACCELERATED DEPRESSING THE WRONG PEDAL DUE TO THE EXTREME CLOSE PROXIMITY. WHILE PULLING UP TO THE GARAGE HIT THE GAS PEDAL INSTEAD OF THE BREAKS AND CAUSED BOTH VEHICLE AND GARAGE DAMAGE. I HAVE THOUGHT TO COMPLAIN ABOUT THIS MANY TIMES. THE FRONT END OF THE VEHICLE WAS DAMAGED AND THE GARAGE MASONRY HAS BRICKS AND BLOCK WORK DAMAGE. TWO OF MY WHEELS HAVE BEEN WARPED. I HAVE ONLY A MEDIUM FOOT SIZE 10. THIS IS DANGEROUS FOR ANYONE.
NHTSA complaint #10653224 — an unverified report by a vehicle owner.
at 27,000 milesRoyal Palm Beach, FLCrash1 injured
STEERING
AT ABOUT 0630HRS, 02-03-11, WHILE OPERATING A 2009 MAZDA, MAZDA5 TOURING. THE WEATHER WAS CLEAR AND THE ROADWAY, OKEECHOBEE BLVD., ROYAL PALM BEACH, PALM BEACH COUNTY, FLORIDA, WAS DRY, STRAIGHT AND LEVEL AND OF MACADAM CONSTRUCTION. TRAFFIC CONDITIONS WERE LIGHT TO MODERATE. THE PORTION OF THE ROADWAY BEING DRIVEN UPON WAS OF FOUR (4) LANES WITH A CENTER MEDIAN OF CONCRETE CURBING AND SOIL/LANDSCAPING WITH GRASS AND SHRUBS AND TREES AND THERE ARE LEFT/RIGHT TURN LANES IN ADDITION TO THE THROUGH ROADWAY. OKEECHOBEE BLVD. RUNS EAST AND WEST AND THE AREA IN WHICH THE INCIDENT OCCURRED IS A RESIDENTIAL AREA. WHILE DRIVING EASTBOUND ON OKEECHOBEE BLVD. IN THE INSIDE LANE OF TRAFFIC AT A SPEED OF ABOUT 35 (THIRTYFIVE) MPH AND APPROACHING THE INTERSECTION OF CRESTWOOD BLVD., THE CAR SUDDENLY BEGAN TO DRIFT TO THE LEFT, WITHOUT ANY INPUT FROM THE DRIVER, AND BEGAN ENTERING INTO THE LEFT TURN LANE OF OKEECHOBEE BLVD, AND ALL ATTEMPTS TO REGAIN DIRECTIONAL CONTROL OF THE CAR WERE THWARTED BY THE SUDDEN AND APPARENT TOTAL LOSS OF STEERING CONTROL, AS THE EFFORT TO TURN OR EVEN MOVE THE STEERING WHEEL CAUSED NO CHANGE IN DIRECTION AND WAS BEYOND THE PHYSICAL STRENGTH OF THE DRIVER, A 54 YOA, WHITE FEMALE IN GOOD HEALTH AND STRENGTH. AS THE CAR CONTINUED TRAVELING FURTHER LEFT INTO THE INTERSECTION AND WITH THE APPLICATION OF BRAKING, THE RIGHT FRONT WHEEL AND RIGHT FRONT LOWER BUMPER AND CHASSIS STRUCK THE CURBING, TRAVELING ABOUT 5 (FIVE) FEET BEFORE THE CAR CAME TO A HALT IN THE WESTBOUND INSIDE LEFT TURN LANE OF OKEECHOBEE BLVD. AT THE CRESTWOOD BLVD. INTERSECTION. THE VEHICLE SUFFERED A SHATTERED OILPAN/LOWER CRANKCASE AND OTHER MAJOR ENGINE DAMAGE AS WELL AS DAMAGE TO THE RIGHT FRONT SUSPENSION COMPONENTS, SWINGARM AND WHEEL/TIRE ALONG WITH THE DESTRUCTION OF THE FRONT PLASTIC BUMPER COVER AND LOWER PLASTIC PANS. THE DRIVER SUFFERED MINOR BUMPS/BRUISING AND MUSCULO/SKELETAL PAIN TO THE ARMS,SHOULDERS AND NECK.
NHTSA complaint #10380925 — an unverified report by a vehicle owner.
Syracuse, NYFire
ENGINE AND ENGINE COOLING:COOLING SYSTEM
FIRE IN ENGINE COMPARTMENT, DRIVER'S SIDE NEAR FRONT LOCATED AT THE FAN CONTROLLER UNIT. ELECTRICAL HIGH-RESISTANCE CONNECTION DUE TO IMPROPER LENGTH OF WIRE IN HARNESS CAUSING LOOSE CONNECTION IN CONTROLLER UNIT.
NHTSA complaint #10361508 — an unverified report by a vehicle owner.
Syracuse, NYFire
ELECTRICAL SYSTEM
FIRE IN ENGINE COMPARTMENT, DRIVER'S SIDE NEAR FRONT LOCATED AT THE FAN CONTROLLER UNIT. ELECTRICAL HIGH-RESISTANCE CONNECTION DUE TO IMPROPER LENGTH OF WIRE IN HARNESS CAUSING LOOSE CONNECTION IN CONTROLLER UNIT.
NHTSA complaint #10361508 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Port Washington, WI
STEERING
While driving car turns on its own almost causing accident
NHTSA complaint #11738335 — an unverified report by a vehicle owner.
Lincoln City, OR
EXTERIOR LIGHTING
The headlights on this car are dangerously dim. Like the turn signals overpower them levels of dim. I’ve replaced the bulbs, the battery, cleaned all the connections, replaced the alternator, nothing makes a difference.
NHTSA complaint #11496818 — an unverified report by a vehicle owner.
Lincoln City, OR
ELECTRICAL SYSTEM
The headlights on this car are dangerously dim. Like the turn signals overpower them levels of dim. I’ve replaced the bulbs, the battery, cleaned all the connections, replaced the alternator, nothing makes a difference.
NHTSA complaint #11496818 — an unverified report by a vehicle owner.
Baltimore, MD
VEHICLE SPEED CONTROL
THIS MODEL OF MAZDA STEERING WHEEL STOP ROTATING MOSTLY ON HIGHWAY. AT TIME IT BECOME TOO STIFF TO OVE FOR 5 TO 10 MINUTES AND THEN IT COMES BACK ON IT IS WORRYING ME AS IT MAY CAUSE AN UNVOIDABLE CRASH.
NHTSA complaint #11447674 — an unverified report by a vehicle owner.
Baltimore, MD
STEERING
THIS MODEL OF MAZDA STEERING WHEEL STOP ROTATING MOSTLY ON HIGHWAY. AT TIME IT BECOME TOO STIFF TO OVE FOR 5 TO 10 MINUTES AND THEN IT COMES BACK ON IT IS WORRYING ME AS IT MAY CAUSE AN UNVOIDABLE CRASH.
NHTSA complaint #11447674 — an unverified report by a vehicle owner.
Hagerstown, MD
ELECTRICAL SYSTEM
Intermittently, the doors will not unlock when inside the vehicle, effectively trapping the occupants inside. Additionally, the locks will fail to lock or lock with either the key or the remote fob. trapping occupants inside or prohibiting someone on the outside from getting in to retrieve children inside.
NHTSA complaint #11434463 — an unverified report by a vehicle owner.
at 163,000 milesSAN Francisco, CA
ENGINE
TL* THE CONTACT OWNS A 2009 MAZDA 5. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. ON ONE OCCASION, THE VEHICLE BROKE DOWN IN THE MIDDLE OF A STREET AND WAS TOWED TO THE CONTACT'S HOME. THE CONTACT HAD A MECHANIC INSPECT THE VEHICLE WHO STATED THAT THE FUEL PUMP COULD BE THE CAUSE OF THE FAILURE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 163,000.
NHTSA complaint #11288857 — an unverified report by a vehicle owner.
at 163,000 milesSAN Francisco, CA
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 MAZDA 5. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. ON ONE OCCASION, THE VEHICLE BROKE DOWN IN THE MIDDLE OF A STREET AND WAS TOWED TO THE CONTACT'S HOME. THE CONTACT HAD A MECHANIC INSPECT THE VEHICLE WHO STATED THAT THE FUEL PUMP COULD BE THE CAUSE OF THE FAILURE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 163,000.
NHTSA complaint #11288857 — an unverified report by a vehicle owner.
at 86,000 milesRIO Rancho, NM
STEERING
TL* THE CONTACT OWNS A 2009 MAZDA 5. WHILE DRIVING 55 MPH, THE POWER STEERING MALFUNCTIONED AND THE STEERING VEERED TO THE LEFT. THE FAILURE ALMOST CAUSED A CRASH. IN ADDITION, THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE CONTACT HAD TO EXERT EXCESSIVE FORCE TO TURN THE STEERING WHEEL AND PULL THE VEHICLE OFF THE ROAD. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, THE POWER STEERING RETURNED TO NORMAL AND THE CONTACT WAS ABLE TO DRIVE HOME. THE MANUFACTURER AND THE DEALER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 86,000.
NHTSA complaint #11241238 — an unverified report by a vehicle owner.
at 108,000 milesWest Richland, WA
ELECTRICAL SYSTEM
CLIMATE CONTROL MALFUNCTIONING AND TURNING ON THE HEATER NOT AC
NHTSA complaint #11228307 — an unverified report by a vehicle owner.
at 104,000 milesEL Paso, TX
STRUCTURE:BODY
SLIDING PASSENGER DOOR WILL NOT LATCH. WILL OPEN WHILE DRIVING.
NHTSA complaint #11165848 — an unverified report by a vehicle owner.
at 140,000 milesActon, MA
ELECTRICAL SYSTEM
WHILE DRIVING THE CAR (APPROXIMATELY 35 MILES PER HOUR) THERE IS A SUDDEN LOSS OF POWER, INCLUDING LOSS OF POWER STEERING. CAR WOULD NOT RESTART. WE REPLACED ALTERNATOR AND HAD BATTERY CHECKED, WHICH WAS WORKING FINE WHEN THE SAME PROBLEM OCCURRED WHILE DRIVING ON HIGHWAY AT 45 MPH. PROBLEM IS RECURRING. CAR IS UNSAFE TO DRIVE.
NHTSA complaint #11121085 — an unverified report by a vehicle owner.
at 150,000 milesCumberland Furnace, TN
ENGINE
TL* THE CONTACT OWNS A 2009 MAZDA 5. WHILE THE CONTACT'S SON WAS DRIVING 45 MPH, THE DRIVER HEARD A GRINDING AND CLUNKING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MOTOR MOUNTS FAILED AND SHIFTED THE ENGINE FORWARD, WHICH CAUSED THE CV JOINTS AND ENGINE HEAD TO FAIL. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
NHTSA complaint #11048065 — an unverified report by a vehicle owner.
Naples, FL
UNKNOWN OR OTHER
THE CAR DEALERSHOP DIDN'T INFORM ME ABOUT THIS CAR HAD 3 RECALL ,AND I NEED TO CANCEL THE CONTRACT.I HAVEN'T PICK UP THE CAR YET.IF DEALER SOLD ME DEFECTED CAR WITH RECALL PROBLEM,I WANT TO PROTECT MYSELF FROM FRAUD.
NHTSA complaint #11033318 — an unverified report by a vehicle owner.
at 69,000 milesCleveland Heights, OH
WHEELS
I HAVE HAD 2 TIRE PRESSURE MONITORING VALVES BREAK INTO 2 PARTS EACH IN THE PAST 4 MONTHS. THE LATEST WAS WHEN I WAS DRIVING TODAY ON CITY STREETS. THE TIRE PRESSURE ALARM WENT OFF SO I STOPPED THE CAR TO CHECK THE TIRES. WHEN I TOUCHED ONE OF THE VALVES IT JUST CAME APART IN MY HAND AND I WAS HOLDING PART OF THE VALVE, THE REST OF IT WAS STILL IN THE TIRE. THE TIRE THEN COMPLETELY DEFLATED IN ABOUT 2 SECONDS. THIS COULD BE EXTREMELY HAZARDOUS. IF YOU LOST ALL TIRE PRESSURE IN A FEW SECONDS AT 65 MPH YOU COULD EASILY LOSE CONTROL OF THE CAR AND GET IN AN ACCIDENT. I NO LONGER TRUST THE 2 VALVES THAT HAVE YET TO BREAK SO I AM GOING TO BE PROACTIVE AND REPLACE THEM BEFORE THEY DO BREAK AT AN INOPPORTUNE TIME. I SEE A LOT OF OTHER COMPLAINTS ABOUT THE SAME PROBLEM ON THE INTERNET. I INCLUDED A PICTURE OF THE PIECE OF THE VALVE THAT BROKE OFF INTO MY HAND.
NHTSA complaint #10985465 — an unverified report by a vehicle owner.
Chula Vista, CA
STEERING
2009 MAZDA5. CONSUMER WRITES IN REGARDS TO VEHICLE RECALL NOTICE/CAMPAIGN #6010 ISSUES. CONSUMER HAS PREVIOUS COMPLAINT WITH ANOTHER VEHICLE LISTED IN ARTEMIS. *SMD THE CONSUMER STATED THERE WAS A RECALL FOR POWER STEERING (6010H). THE CONSUMER WAS NOT NOTIFIED OF THE RECALL AND MISSED THE DEADLINE BY ONE DAY.
NHTSA complaint #10959348 — an unverified report by a vehicle owner.
at 127,000 milesNorth Canton, OH
POWER TRAIN
OCCASIONALLY (4 TIMES NOW) WHEN STOPPING OR STARTING OUT (FOOT ON BRAKE,CAR IN DRIVE) THE ACCELERATOR RACES FULL THROTTLE, LIKE I STOMPED ON ACCELERATOR, FOR A FEW SECONDS. I HAVE TO PRESS ON THE BRAKE FULL FORCE AND/OR PUT IT IN NEUTRAL. SCAREY!!! CALLED DEALER, BUT WAS TOLD THEY WERE NOT AWARE OF ANY PROBLEMS. NO OFFER TO CHECK IT OUT. EMAILED MAZDAUSA ON JAN2 BUT NO RESPONSE OTHER THAN AUTOMATED RESPONSE SHOWING THEY RECEIVED MY EMAIL. TOOK IT TO REPAIR SHOP TO CHECK FOR CODES - NO CODES.
NHTSA complaint #10943739 — an unverified report by a vehicle owner.
at 127,000 milesNorth Canton, OH
VEHICLE SPEED CONTROL
OCCASIONALLY (4 TIMES NOW) WHEN STOPPING OR STARTING OUT (FOOT ON BRAKE,CAR IN DRIVE) THE ACCELERATOR RACES FULL THROTTLE, LIKE I STOMPED ON ACCELERATOR, FOR A FEW SECONDS. I HAVE TO PRESS ON THE BRAKE FULL FORCE AND/OR PUT IT IN NEUTRAL. SCAREY!!! CALLED DEALER, BUT WAS TOLD THEY WERE NOT AWARE OF ANY PROBLEMS. NO OFFER TO CHECK IT OUT. EMAILED MAZDAUSA ON JAN2 BUT NO RESPONSE OTHER THAN AUTOMATED RESPONSE SHOWING THEY RECEIVED MY EMAIL. TOOK IT TO REPAIR SHOP TO CHECK FOR CODES - NO CODES.
NHTSA complaint #10943739 — an unverified report by a vehicle owner.
at 127,000 milesNorth Canton, OH
FUEL/PROPULSION SYSTEM
OCCASIONALLY (4 TIMES NOW) WHEN STOPPING OR STARTING OUT (FOOT ON BRAKE,CAR IN DRIVE) THE ACCELERATOR RACES FULL THROTTLE, LIKE I STOMPED ON ACCELERATOR, FOR A FEW SECONDS. I HAVE TO PRESS ON THE BRAKE FULL FORCE AND/OR PUT IT IN NEUTRAL. SCAREY!!! CALLED DEALER, BUT WAS TOLD THEY WERE NOT AWARE OF ANY PROBLEMS. NO OFFER TO CHECK IT OUT. EMAILED MAZDAUSA ON JAN2 BUT NO RESPONSE OTHER THAN AUTOMATED RESPONSE SHOWING THEY RECEIVED MY EMAIL. TOOK IT TO REPAIR SHOP TO CHECK FOR CODES - NO CODES.
NHTSA complaint #10943739 — an unverified report by a vehicle owner.
at 30,000 milesBrea, CA
ELECTRICAL SYSTEM
THE ALARM KEEPS GOING OFF FOR NO REASON. I HAD THIS PROBLEM FOR LONG TIME. I TURN IT OFF AND IT WILL GO OFF AGAIN, THIS IS ALMOST DAILY.
NHTSA complaint #10910066 — an unverified report by a vehicle owner.
at 100,000 milesPalm Beach Gardens, FL
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2009 MAZDA 5. WHILE DRIVING 35 MPH, THE REAR DRIVER SIDE SLIDING DOOR OPENED INDEPENDENTLY. THE CONTACT ATTEMPTED TO CLOSE THE DOOR, BUT THE SLIDING DOOR FAILED TO LATCH. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT BOTH REAR DOOR LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 06V463000 (LATCHES/LOCKS/LINKAGES), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10849809 — an unverified report by a vehicle owner.
at 85,000 milesPlano, TX
AIR BAGS
THE AIR BAG LIGHT ON CONTROL PANEL IS FLASHING WHEN I START THE ENGINE AFTER A WORKING DAY. NO RHYME OR REASON AT ALL. THERE IS NO ANY IMPACTION FROM OUTSIDE AND/OR GOING OVER BUMPERS. IT COMES IN AND OUT IN THE FIRST DAY AND TWO, AND THEN IT'S STAYED ON AND FLASHED THE CODE 19, WHICH ACCORDING TO THE MANUAL MEANS RESTRAINT CONTROL MODULE - MEMORY FULL. SO I TOOK IT TO MAZDA DEALERSHIP AND DIAGNOSED THE ISSUE AT MY EXPENSE. ACCORDING TO THE DEALER REPORT, THEY CANNOT RESET THE COMPUTER MODULE SUCH AS CLEAN MEMORY; INSTEAD, I AM ASKED TO REPLACE THE CLOCK SPRING FOR FIX THE DRIVER SIDE AIR BAG. HOWEVER, IN THE MEANTIME, ALL THE CONTROLS ON THE STEERING ARE WORKING PERFECTLY, HORN/CRUSE CONTROL/ VOLUME CONTROL FOR THE STEREO.
NHTSA complaint #10745569 — an unverified report by a vehicle owner.
at 84,000 milesChadds Ford, PA
WHEELS
THE TIRE PRESSURE SENSOR ILLUMINATED AND I CHECKED TO SEE IF THE TIRE WAS FLAT. IT WAS NOT. I DROVE TO A FILLING STATION TO TOP OFF THE PRESSURE AND AS I WAS DRIVING AWAY FROM THE AIR PUMP THE VALVE STEM TO THE REAR DRIVER SIDE TIRE BROKE AND THE TIRE DEFLATED INSTANTLY. THE VALVE STEM WAS CORRODED. APPARENTLY IT WAS INITIALLY CRACKED SLIGHTLY CAUSING THE TIRE TO FIRST LOSE AIR SLOWLY. THEN, UPON MANIPULATION FROM THE PUMP FITTING, THE STEM WAS FURTHER DAMAGED CAUSING THE STEM TO BREAK OFF. I DID HAVE THIS HAPPEN ONCE BEFORE. THE EXPLANATION FROM A SERVICE STATION WAS THE SAME. IN THIS MODEL THE VALVE STEM AND PRESSURE SENSOR IS A SINGLE ASSEMBLY SO WHEN THE TIRE IS CHANGED THE VALVE STEM IS NOT CHANGED EVEN IF IT IS OLD AND SHOWING SIGNS OF AGING. OTHERWISE THE COST OF REPLACING A TIRE WOULD BE NEARLY DOUBLED. THE SENSOR ITSELF WILL LAST MUCH LONGER THAN ITS VALVE STEM. CONSEQUENTLY, THE STEMS DO EVENTUALLY CORRODE AND BREAK OFF AT INCONVENIENT, POSSIBLY DANGEROUS, TIMES. THE SERVICE STATIONS SAY THIS IS COMMON FOR THIS VINTAGE OF MAZDA. THE SERVICE REP SAID MINE WAS THE SECOND THEY REPAIRED ON THE VERY SAME DAY! AS I SAID, THIS HAPPENED ONCE BEFORE WHEN A STEM BROKE OFF AS I WAS BACKING OUT OF MY HOME PARKING SPOT. A COUPLE OF DAYS BEFORE THE THIS REPORTED EVENT, I TOOK A LONG ROAD TRIP AND A SUDDEN DEFLATION LIKE THIS COULD HAVE HAPPENED AT HIGHWAY SPEED. IT WOULD HAVE BEEN TRAGIC! I HAVE CHECKED ON-LINE AND HAVE FOUND MANY IDENTICAL COMPLAINTS. IF IT HAS NOT BEEN REPORTED TO NHTSA BEFORE NOW, I AM QUITE AMAZED.
NHTSA complaint #10671511 — an unverified report by a vehicle owner.
at 84,000 milesChadds Ford, PA
TIRES
THE TIRE PRESSURE SENSOR ILLUMINATED AND I CHECKED TO SEE IF THE TIRE WAS FLAT. IT WAS NOT. I DROVE TO A FILLING STATION TO TOP OFF THE PRESSURE AND AS I WAS DRIVING AWAY FROM THE AIR PUMP THE VALVE STEM TO THE REAR DRIVER SIDE TIRE BROKE AND THE TIRE DEFLATED INSTANTLY. THE VALVE STEM WAS CORRODED. APPARENTLY IT WAS INITIALLY CRACKED SLIGHTLY CAUSING THE TIRE TO FIRST LOSE AIR SLOWLY. THEN, UPON MANIPULATION FROM THE PUMP FITTING, THE STEM WAS FURTHER DAMAGED CAUSING THE STEM TO BREAK OFF. I DID HAVE THIS HAPPEN ONCE BEFORE. THE EXPLANATION FROM A SERVICE STATION WAS THE SAME. IN THIS MODEL THE VALVE STEM AND PRESSURE SENSOR IS A SINGLE ASSEMBLY SO WHEN THE TIRE IS CHANGED THE VALVE STEM IS NOT CHANGED EVEN IF IT IS OLD AND SHOWING SIGNS OF AGING. OTHERWISE THE COST OF REPLACING A TIRE WOULD BE NEARLY DOUBLED. THE SENSOR ITSELF WILL LAST MUCH LONGER THAN ITS VALVE STEM. CONSEQUENTLY, THE STEMS DO EVENTUALLY CORRODE AND BREAK OFF AT INCONVENIENT, POSSIBLY DANGEROUS, TIMES. THE SERVICE STATIONS SAY THIS IS COMMON FOR THIS VINTAGE OF MAZDA. THE SERVICE REP SAID MINE WAS THE SECOND THEY REPAIRED ON THE VERY SAME DAY! AS I SAID, THIS HAPPENED ONCE BEFORE WHEN A STEM BROKE OFF AS I WAS BACKING OUT OF MY HOME PARKING SPOT. A COUPLE OF DAYS BEFORE THE THIS REPORTED EVENT, I TOOK A LONG ROAD TRIP AND A SUDDEN DEFLATION LIKE THIS COULD HAVE HAPPENED AT HIGHWAY SPEED. IT WOULD HAVE BEEN TRAGIC! I HAVE CHECKED ON-LINE AND HAVE FOUND MANY IDENTICAL COMPLAINTS. IF IT HAS NOT BEEN REPORTED TO NHTSA BEFORE NOW, I AM QUITE AMAZED.
NHTSA complaint #10671511 — an unverified report by a vehicle owner.
at 120,000 milesHyde Park, NYCrash
VEHICLE SPEED CONTROL
GAS PEDAL IS TOO CLOSE TO THE BRAKE PEDAL. I OFTEN HAVE ACCELERATED DEPRESSING THE WRONG PEDAL DUE TO THE EXTREME CLOSE PROXIMITY. WHILE PULLING UP TO THE GARAGE HIT THE GAS PEDAL INSTEAD OF THE BREAKS AND CAUSED BOTH VEHICLE AND GARAGE DAMAGE. I HAVE THOUGHT TO COMPLAIN ABOUT THIS MANY TIMES. THE FRONT END OF THE VEHICLE WAS DAMAGED AND THE GARAGE MASONRY HAS BRICKS AND BLOCK WORK DAMAGE. TWO OF MY WHEELS HAVE BEEN WARPED. I HAVE ONLY A MEDIUM FOOT SIZE 10. THIS IS DANGEROUS FOR ANYONE.
NHTSA complaint #10653224 — an unverified report by a vehicle owner.