Owners have filed 35 complaints
about the 2013 Mazda MAZDA5 with NHTSA between 2013 and 2025.
The largest single group is the brakes.
Across this model's run it ranks 7 of 9 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 30
Against the median year of the Mazda MAZDA5. 50 means typical for this
model; 100 means roughly double.
Severity — 100
22.9% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 82
48% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2013 Mazda MAZDA5
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Brakes
617.1%
4 crashes, 0 fires · median 18,900 mi
Body & Structure
411.4%
Median failure at 60,000 miles
Steering
411.4%
Median failure at 50,346 miles
Engine & Cooling
411.4%
1 crashes, 0 fires · median 26,000 mi
Seats
38.6%
Median failure at 1,000 miles
Other & Unspecified
25.7%
Child Seats
25.7%
Wheels
25.7%
Median failure at 38,105 miles
Transmission & Drivetrain
25.7%
1 crashes, 0 fires · median 21,605 mi
Stability & Traction Control
12.9%
Median failure at 8,000 miles
Tires
12.9%
Fuel & Propulsion
12.9%
1 crashes, 0 fires · median 140,000 mi
Acceleration & Cruise Control
12.9%
Median failure at 8,000 miles
Suspension
12.9%
Electrical System
12.9%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
14.3%
1,000 – 9,999 miles
730.4%
10,000 – 24,999 miles
28.7%
25,000 – 49,999 miles
626.1%
50,000 – 74,999 miles
313.0%
75,000 – 99,999 miles
14.3%
100,000 – 149,999 miles
313.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Apr 2013peak 4Nov 2025
Recalls on the 2013 Mazda MAZDA5
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2016431183,808 units in Canada
Structure
On certain vehicles, the anti-corrosion treatment of the outer tube of the rear lift gate stay may be insufficient. Over time, the outer tube of the rear lift gate stay may corrode and break off, which could increase the risk of injury. Correction: Dealers will replace both rear door stays.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 140,000 milesPhoenix, AZCrash
ENGINE
I HAVE GONE TO MULTIPLE MECHANICS WITH NO HELP. MY VEHICLE SURGES OR REVS ANY TIME THE AC IS ON TO THE POINT THAT THE VEHICLE LUNGES FORWARD EVEN WHEN MY FOOT IS ON THE BRAKE. THIS OCCURS IN NEUTRAL, DRIVE AND PARK. IT SPECIFICALLY OCCURS WHEN I AM SLOWING DOWN, STOPPING, OR COASTING AT A LOW SPEED. IT ALSO JERKS WHEN IN DRIVE BUT NOT APPLYING THE GAS, THEN REVS WITH NO WARNING. NO CHECK ENGINE OR OTHER LIGHTS ARE COMING ON. I HAVE BEEN ON SEVERAL MAZDA FORUMS AND THIS SEEMS TO BE A RECURRING ISSUE WTH THIS VEHICLE. IT HAS CAUSED ME TO HIT A WALL (I WAS SLOWING DOWN, COMING INTO A PARKING SPACE) AND MY NEIGHBORS VEHICLE AS I WAS WAITING TO TURN RIGHT OUT OF OUR CONDOS.
NHTSA complaint #11244077 — an unverified report by a vehicle owner.
at 140,000 milesPhoenix, AZCrash
SERVICE BRAKES
I HAVE GONE TO MULTIPLE MECHANICS WITH NO HELP. MY VEHICLE SURGES OR REVS ANY TIME THE AC IS ON TO THE POINT THAT THE VEHICLE LUNGES FORWARD EVEN WHEN MY FOOT IS ON THE BRAKE. THIS OCCURS IN NEUTRAL, DRIVE AND PARK. IT SPECIFICALLY OCCURS WHEN I AM SLOWING DOWN, STOPPING, OR COASTING AT A LOW SPEED. IT ALSO JERKS WHEN IN DRIVE BUT NOT APPLYING THE GAS, THEN REVS WITH NO WARNING. NO CHECK ENGINE OR OTHER LIGHTS ARE COMING ON. I HAVE BEEN ON SEVERAL MAZDA FORUMS AND THIS SEEMS TO BE A RECURRING ISSUE WTH THIS VEHICLE. IT HAS CAUSED ME TO HIT A WALL (I WAS SLOWING DOWN, COMING INTO A PARKING SPACE) AND MY NEIGHBORS VEHICLE AS I WAS WAITING TO TURN RIGHT OUT OF OUR CONDOS.
NHTSA complaint #11244077 — an unverified report by a vehicle owner.
at 140,000 milesPhoenix, AZCrash
FUEL/PROPULSION SYSTEM
I HAVE GONE TO MULTIPLE MECHANICS WITH NO HELP. MY VEHICLE SURGES OR REVS ANY TIME THE AC IS ON TO THE POINT THAT THE VEHICLE LUNGES FORWARD EVEN WHEN MY FOOT IS ON THE BRAKE. THIS OCCURS IN NEUTRAL, DRIVE AND PARK. IT SPECIFICALLY OCCURS WHEN I AM SLOWING DOWN, STOPPING, OR COASTING AT A LOW SPEED. IT ALSO JERKS WHEN IN DRIVE BUT NOT APPLYING THE GAS, THEN REVS WITH NO WARNING. NO CHECK ENGINE OR OTHER LIGHTS ARE COMING ON. I HAVE BEEN ON SEVERAL MAZDA FORUMS AND THIS SEEMS TO BE A RECURRING ISSUE WTH THIS VEHICLE. IT HAS CAUSED ME TO HIT A WALL (I WAS SLOWING DOWN, COMING INTO A PARKING SPACE) AND MY NEIGHBORS VEHICLE AS I WAS WAITING TO TURN RIGHT OUT OF OUR CONDOS.
NHTSA complaint #11244077 — an unverified report by a vehicle owner.
at 55,000 milesMillsboro, DECrash1 injured
SERVICE BRAKES
TL* THE CONTACT OWNED A 2013 MAZDA 5. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE FAILURE CAUSED THE CONTACT TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT STATED THAT BOTH AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE PASSENGER SUSTAINED INJURIES TO THE CHEST FROM THE SEAT BELT, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
NHTSA complaint #10773983 — an unverified report by a vehicle owner.
at 11,000 milesEllicott City, MDCrash
SERVICE BRAKES
THE EMERGENCY BRAKES OF MAZDA 5 DO NOT WORK. MY CAR SLID OFF WHILE PARKED AND CRASHED AGAINST A MAILBOX. BOTH CAR AND MAILBOX WERE DAMAGED. MAZDA CLAIMS IT IS NOT RESPONSIBLE AS IT STATES IN ITS MANUAL THAT YOU NEED TO ALWAYS LEAVE THE CAR ON GEAR WHEN YOU PARK EVEN ON A FLAT LANDSCAPE. HOWEVER (1) SHOULDN'T THE EMERGENCY BRAKE STILL WORK AND (2) DOESN'T LEAVING THE CAR ON GEAR WHEN YOU PARK DAMAGE QUICKER THE GEAR BOX AND BRAKES? OTHER MAZDA 5 CAR OWNERS ALSO COMPLAIN THAT THEY REALLY HAVE TO PULL HARD TWICE OR THREE TIMES ON THE EMERGENCY BRAKES SO THAT IS STOPS CLICKING. THIS IS A SAFETY ISSUE AND MAZDA 5 CARS SHOULD BE RECALLED.
NHTSA complaint #10661587 — an unverified report by a vehicle owner.
at 5,000 milesOakland, CACrash
POWER TRAIN
TL* THE CONTACT OWNS A 2013 MAZDA 5. WHILE PARKED WITH THE EMERGENCY BRAKE ENGAGED, THE VEHICLE ROLLED AWAY. AS A RESULT, THE VEHICLE CRASHED INTO A FENCE. THE FAILURE OCCURRED TWICE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. ..UPDATED 11/18/14
NHTSA complaint #10643803 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Gainesville, TX
STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR
All of the door handles and locks have loosened and fallen off. Sliding door will not latch now. Hatch on rear has lost suspension.
NHTSA complaint #11697156 — an unverified report by a vehicle owner.
Tulare, CA
Chest Clip, Buckle, Harness
Unknown
NHTSA complaint #11690856 — an unverified report by a vehicle owner.
Tulare, CA
Insert, Padding
Unknown
NHTSA complaint #11690856 — an unverified report by a vehicle owner.
Hopkins, MN
SUSPENSION
THE TCM FAILED ON THE CAR AND IT IS A VERY COMMON THING. THE DESIGN SET THE MODULE IN A LOCATION THAT OVERHEATS AND MALFUNCTIONS WHEN CONNECTION IS LOST WITH MECHANISMS THAT WARP UNDER HEAT, THE COST TO REPAIR AT THE DEALERSHIP WAS EXTREMELY EXPENSIVE
NHTSA complaint #11475344 — an unverified report by a vehicle owner.
Hopkins, MN
ENGINE
THE TCM FAILED ON THE CAR AND IT IS A VERY COMMON THING. THE DESIGN SET THE MODULE IN A LOCATION THAT OVERHEATS AND MALFUNCTIONS WHEN CONNECTION IS LOST WITH MECHANISMS THAT WARP UNDER HEAT, THE COST TO REPAIR AT THE DEALERSHIP WAS EXTREMELY EXPENSIVE
NHTSA complaint #11475344 — an unverified report by a vehicle owner.
Hopkins, MN
SERVICE BRAKES
THE TCM FAILED ON THE CAR AND IT IS A VERY COMMON THING. THE DESIGN SET THE MODULE IN A LOCATION THAT OVERHEATS AND MALFUNCTIONS WHEN CONNECTION IS LOST WITH MECHANISMS THAT WARP UNDER HEAT, THE COST TO REPAIR AT THE DEALERSHIP WAS EXTREMELY EXPENSIVE
NHTSA complaint #11475344 — an unverified report by a vehicle owner.
Springfield, MO
TIRES
The tire blow up and causing lost control and hit curbs and it’s causing accident and it’s damaged front and damaged engine, trans pan , transmission and steering gear and linkage
NHTSA complaint #11424198 — an unverified report by a vehicle owner.
at 140,000 milesPhoenix, AZCrash
ENGINE
I HAVE GONE TO MULTIPLE MECHANICS WITH NO HELP. MY VEHICLE SURGES OR REVS ANY TIME THE AC IS ON TO THE POINT THAT THE VEHICLE LUNGES FORWARD EVEN WHEN MY FOOT IS ON THE BRAKE. THIS OCCURS IN NEUTRAL, DRIVE AND PARK. IT SPECIFICALLY OCCURS WHEN I AM SLOWING DOWN, STOPPING, OR COASTING AT A LOW SPEED. IT ALSO JERKS WHEN IN DRIVE BUT NOT APPLYING THE GAS, THEN REVS WITH NO WARNING. NO CHECK ENGINE OR OTHER LIGHTS ARE COMING ON. I HAVE BEEN ON SEVERAL MAZDA FORUMS AND THIS SEEMS TO BE A RECURRING ISSUE WTH THIS VEHICLE. IT HAS CAUSED ME TO HIT A WALL (I WAS SLOWING DOWN, COMING INTO A PARKING SPACE) AND MY NEIGHBORS VEHICLE AS I WAS WAITING TO TURN RIGHT OUT OF OUR CONDOS.
NHTSA complaint #11244077 — an unverified report by a vehicle owner.
at 140,000 milesPhoenix, AZCrash
SERVICE BRAKES
I HAVE GONE TO MULTIPLE MECHANICS WITH NO HELP. MY VEHICLE SURGES OR REVS ANY TIME THE AC IS ON TO THE POINT THAT THE VEHICLE LUNGES FORWARD EVEN WHEN MY FOOT IS ON THE BRAKE. THIS OCCURS IN NEUTRAL, DRIVE AND PARK. IT SPECIFICALLY OCCURS WHEN I AM SLOWING DOWN, STOPPING, OR COASTING AT A LOW SPEED. IT ALSO JERKS WHEN IN DRIVE BUT NOT APPLYING THE GAS, THEN REVS WITH NO WARNING. NO CHECK ENGINE OR OTHER LIGHTS ARE COMING ON. I HAVE BEEN ON SEVERAL MAZDA FORUMS AND THIS SEEMS TO BE A RECURRING ISSUE WTH THIS VEHICLE. IT HAS CAUSED ME TO HIT A WALL (I WAS SLOWING DOWN, COMING INTO A PARKING SPACE) AND MY NEIGHBORS VEHICLE AS I WAS WAITING TO TURN RIGHT OUT OF OUR CONDOS.
NHTSA complaint #11244077 — an unverified report by a vehicle owner.
at 140,000 milesPhoenix, AZCrash
FUEL/PROPULSION SYSTEM
I HAVE GONE TO MULTIPLE MECHANICS WITH NO HELP. MY VEHICLE SURGES OR REVS ANY TIME THE AC IS ON TO THE POINT THAT THE VEHICLE LUNGES FORWARD EVEN WHEN MY FOOT IS ON THE BRAKE. THIS OCCURS IN NEUTRAL, DRIVE AND PARK. IT SPECIFICALLY OCCURS WHEN I AM SLOWING DOWN, STOPPING, OR COASTING AT A LOW SPEED. IT ALSO JERKS WHEN IN DRIVE BUT NOT APPLYING THE GAS, THEN REVS WITH NO WARNING. NO CHECK ENGINE OR OTHER LIGHTS ARE COMING ON. I HAVE BEEN ON SEVERAL MAZDA FORUMS AND THIS SEEMS TO BE A RECURRING ISSUE WTH THIS VEHICLE. IT HAS CAUSED ME TO HIT A WALL (I WAS SLOWING DOWN, COMING INTO A PARKING SPACE) AND MY NEIGHBORS VEHICLE AS I WAS WAITING TO TURN RIGHT OUT OF OUR CONDOS.
NHTSA complaint #11244077 — an unverified report by a vehicle owner.
at 8,000 milesHomestead, FL
VEHICLE SPEED CONTROL
AFTER REPEATEDLY GOING TO VARIOUS MECHANICS TO GET A DIAGNOSIS THROUGHOUT THE YEARS, THEY WERE ALL UNSUCCESSFUL TO FIND ANY REPORT THROUGH THE VEHICLE'S COMPUTER. HOWEVER, MY CAR'S ENGINE IS CONSTANTLY REVVED UP EVEN WHEN APPLYING THE BRAKES AN SLOWING DOWN CAUSING IT TO JERK FORWARD. THIS OCCURS SUDDENLY AND RANDOMLY WHEN I AM GOING AT SPEEDS BELOW 20 MPH INCLUDING WHILE ON IDLE. IF I NEITHER APPLY THE BRAKES NOR THE ACCELERATOR, IT WILL STILL DRIVE FORWARD AT 3 MPH IN RHYTHMIC JERKY WAVES. WE TOOK THE VEHICLE TO THE LOCAL MAZDA DEALER FOR A KEY REPLACEMENT WHEN WE FIRST PURCHASED IT, AND I BELIEVE WE REPORTED THE PROBLEM THERE FIRST, BUT AFTER THE RIDICULOUS SERVICE WE GOT, I NEVER WANTED TO RETURN THERE AGAIN. THIS HAS BEEN AN ONGOING ISSUE SINCE THE BEGINNING.
NHTSA complaint #11229841 — an unverified report by a vehicle owner.
at 8,000 milesHomestead, FL
ENGINE
AFTER REPEATEDLY GOING TO VARIOUS MECHANICS TO GET A DIAGNOSIS THROUGHOUT THE YEARS, THEY WERE ALL UNSUCCESSFUL TO FIND ANY REPORT THROUGH THE VEHICLE'S COMPUTER. HOWEVER, MY CAR'S ENGINE IS CONSTANTLY REVVED UP EVEN WHEN APPLYING THE BRAKES AN SLOWING DOWN CAUSING IT TO JERK FORWARD. THIS OCCURS SUDDENLY AND RANDOMLY WHEN I AM GOING AT SPEEDS BELOW 20 MPH INCLUDING WHILE ON IDLE. IF I NEITHER APPLY THE BRAKES NOR THE ACCELERATOR, IT WILL STILL DRIVE FORWARD AT 3 MPH IN RHYTHMIC JERKY WAVES. WE TOOK THE VEHICLE TO THE LOCAL MAZDA DEALER FOR A KEY REPLACEMENT WHEN WE FIRST PURCHASED IT, AND I BELIEVE WE REPORTED THE PROBLEM THERE FIRST, BUT AFTER THE RIDICULOUS SERVICE WE GOT, I NEVER WANTED TO RETURN THERE AGAIN. THIS HAS BEEN AN ONGOING ISSUE SINCE THE BEGINNING.
NHTSA complaint #11229841 — an unverified report by a vehicle owner.
at 8,000 milesHomestead, FL
ELECTRONIC STABILITY CONTROL (ESC)
AFTER REPEATEDLY GOING TO VARIOUS MECHANICS TO GET A DIAGNOSIS THROUGHOUT THE YEARS, THEY WERE ALL UNSUCCESSFUL TO FIND ANY REPORT THROUGH THE VEHICLE'S COMPUTER. HOWEVER, MY CAR'S ENGINE IS CONSTANTLY REVVED UP EVEN WHEN APPLYING THE BRAKES AN SLOWING DOWN CAUSING IT TO JERK FORWARD. THIS OCCURS SUDDENLY AND RANDOMLY WHEN I AM GOING AT SPEEDS BELOW 20 MPH INCLUDING WHILE ON IDLE. IF I NEITHER APPLY THE BRAKES NOR THE ACCELERATOR, IT WILL STILL DRIVE FORWARD AT 3 MPH IN RHYTHMIC JERKY WAVES. WE TOOK THE VEHICLE TO THE LOCAL MAZDA DEALER FOR A KEY REPLACEMENT WHEN WE FIRST PURCHASED IT, AND I BELIEVE WE REPORTED THE PROBLEM THERE FIRST, BUT AFTER THE RIDICULOUS SERVICE WE GOT, I NEVER WANTED TO RETURN THERE AGAIN. THIS HAS BEEN AN ONGOING ISSUE SINCE THE BEGINNING.
NHTSA complaint #11229841 — an unverified report by a vehicle owner.
Sellersburg, IN
UNKNOWN OR OTHER
THERE IS A CURRENT RECALL ON MY VEHICLE INVOLVING THE REAR HATCH. IT MAY DROP RANDOMLY AND WITH 2 CHILDREN I FIND IT EXTREMELY IRRESPONSIBLE THAT THIS HAS NOT BEEN RESOLVED SINCE 9/2016. I DO NOT KNOW IF THERE IS A CERTAIN AMOUNT OF TIME MANUFACTURERS HAVE TO FIX A RECALL BUT, I FIND THIS UNACCEPTABLE.
NHTSA complaint #11064601 — an unverified report by a vehicle owner.
at 76,764 milesMuscatine, IA
STEERING
I HAVE HAD AN ONGOING ISSUE WITH THE POWER STEERING LIGHT COMING ON IN MY CAR. THERE WERE TIMES THAT I HAVE HAD MY CAR PARKED OVERNIGHT, GOT UP THE NEXT MORNING TO LEAVE FOR WORK, THE LIGHT WAS STILL ON FROM THE PREVIOUS AFTERNOON. THE LIGHT HAS COME ON WHILE I HAVE DRIVEN ON THE HIGHWAY GOING 55 MPH FOR NO APPARENT REASON...ON A STRAIGHT-AWAY. THE PAST TWO DAYS IT HAS GONE OFF AND ON AT LEAST THREE TIMES, AGAIN FOR NO GOOD REASON. THE VERY FIRST TIME I NOTICED THE LIGHT WAS A HOT, SUMMER DAY, BUT THE CAR HAD BEEN RUNNING WITH THE AIR ON. THINKING SOMETHING OVERHEATED, I SHUT THE CAR OFF AND HAD TO WAIT 45 MINUTES BEFORE THE LIGHT WOULD GO OFF. NOW EVEN WITH WEATHER GETTING COOLER AND THE LIGHT COMES ON, IT GOES BACK OFF WHEN IT FEELS LIKE IT, WITH NO EXPLANATION.
NHTSA complaint #11021027 — an unverified report by a vehicle owner.
at 60,000 milesShaker Heights, OH
STRUCTURE:BODY
WHILE TRYING TO OPEN THE PASSENGER SIDE SLIDING DOOR IN THE WINTER THE HANDLE OF THE DOOR BROKE. A PLASTIC CONNECTOR ON THE FORWARD SIDE OF THE HANDLE, INSIDE THE DOOR BROKE OFF. AS I CALLED TO GET A QUOTE ON REPAIR I HEARD THAT THIS HAPPENS ALL THE TIME. ONLY AFTER I GOT A RECALL FOR A PLASTIC PIECE ON THE LIFT GATE DID IT OCCUR TO ME THAT THIS IS A SAFETY ISSUE. IT IS NECESSARY TO HAVE A WORKING DOOR HANDLE AND ONE THAT WILL WORK IN ALL CIRCUMSTANCES.
NHTSA complaint #10985826 — an unverified report by a vehicle owner.
Brentwood, TN
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 MAZDA 5. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE) WAS RECEIVED IN SEPTEMBER OF 2013. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10981677 — an unverified report by a vehicle owner.
Watertown, WI
UNKNOWN OR OTHER
THIS RECALL WAS ISSUED IN EARLY SEPTEMBER, 2016. 7 MONTHS HAVE GONE BY AND WE HAVE HEARD NOTHING MORE
NHTSA complaint #10970154 — an unverified report by a vehicle owner.
Orchard Park, NY
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 MAZDA 5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (STRUCTURE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 05/11/17 *BF.. ...UPDATED 06/13/17 *BF UPDATED 10/13/2017 *JS
NHTSA complaint #10958028 — an unverified report by a vehicle owner.
at 47,692 milesMystic, CT
STEERING
TL* THE CONTACT OWNS A 2013 MAZDA 5. THE CONTACT STATED THAT THE STEERING WHEEL FAILED. THE CONTACT HAD TO EXERT FORCE TO TURN THE STEERING WHEEL. THE POWER STEERING INDICATOR ILLUMINATED AFTER THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO RESTART THE ENGINE AND RESUMED NORMAL STEERING FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER AND THE POWER STEERING PUMP WAS REPLACED. THE MANUFACTURER ADVISED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V374000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 47,692.
NHTSA complaint #10915295 — an unverified report by a vehicle owner.
at 18,900 milesHerriman, UT
SERVICE BRAKES
THE PARKING BRAKE FAILED. MANUAL TRANSMISSION. THE VEHICLE WAS LEFT STATIONARY, PARKED IN A PARKING LOT ON ONLY A VERY SLIGHT INCLINE. THE PARKING BRAKE LEVER WAS PULLED UP AND ENGAGED, THE VEHICLE NOT MOVING AS ALL OCCUPANTS EXITED THE VEHICLE AND WALKED AWAY. UPON RETURNING TO THE PARKING LOT ABOUT 15 MINUTES LATER THE VEHICLE WAS FOUND TO HAVE ROLLED BACK AND ACROSS THE ENTIRE PARKING LOT, STOPPED BY ITS HITTING A CURB.
NHTSA complaint #10914119 — an unverified report by a vehicle owner.
at 53,000 milesSelinsgrove, PA
STEERING
POWER STEERING MALFUNCTION: UPON STARTING THE VEHICLE (IN THE PARKING LOT OF MY JOB, TO GO HOME) THE POWER STEERING MALFUNCTION LIGHT LIT UP IN THE DASHBOARD. I CHECKED THE POWER STEERING FLUID LEVEL TO SEE IF IT WAS LOW - IT WAS NOT. I CHECKED THE FUSES THAT MIGHT BE RELATED TO THE POWER STEERING - ALL FUSES SEEMED OKAY. I DID SOME RESEARCH AND SAW THAT PREVIOUS YEARS OF THE MAZDA5 HAD A RECALL IN PLACE WITH REGARD TO THE POWER STEERING. I AM CONCERNED MY VEHICLE MAY HAVE THE SAME ISSUE. I WILL BE CONTACTING A MAZDA DEALERSHIP TO HAVE THE VEHICLE LOOKED AT TO GET MORE INFORMATION PERTAINING TO THIS ISSUE.
NHTSA complaint #10881305 — an unverified report by a vehicle owner.
at 38,211 milesWellington, FL
POWER TRAIN
TL* THE CONTACT OWNS A 2013 MAZDA MAZDA5. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE STARTED TO SHAKE VIOLENTLY WITHOUT WARNING. IN ADDITION, THE REAR TIRE RIM WAS BENT. THE CONTACT ALSO STATED THAT IN ANOTHER OCCASION WHILE DRIVING AT 60 MPH, THE VEHICLE REAR SHIFTED TO THE RIGHT, THE CONTACT HAD TO SHIFT THE GEAR INTO FOURTH GEAR THEN BACK INTO DRIVE TO BE ABLE TO CONTROL THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE STEERING HANDLE AND THE SENSOR WERE REPLACED. THE PCM SYSTEM WERE ALSO PROGRAMMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,211.
NHTSA complaint #10819831 — an unverified report by a vehicle owner.
at 38,211 milesWellington, FL
WHEELS
TL* THE CONTACT OWNS A 2013 MAZDA MAZDA5. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE STARTED TO SHAKE VIOLENTLY WITHOUT WARNING. IN ADDITION, THE REAR TIRE RIM WAS BENT. THE CONTACT ALSO STATED THAT IN ANOTHER OCCASION WHILE DRIVING AT 60 MPH, THE VEHICLE REAR SHIFTED TO THE RIGHT, THE CONTACT HAD TO SHIFT THE GEAR INTO FOURTH GEAR THEN BACK INTO DRIVE TO BE ABLE TO CONTROL THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE STEERING HANDLE AND THE SENSOR WERE REPLACED. THE PCM SYSTEM WERE ALSO PROGRAMMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,211.
NHTSA complaint #10819831 — an unverified report by a vehicle owner.
at 38,211 milesWellington, FL
STEERING
TL* THE CONTACT OWNS A 2013 MAZDA MAZDA5. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE STARTED TO SHAKE VIOLENTLY WITHOUT WARNING. IN ADDITION, THE REAR TIRE RIM WAS BENT. THE CONTACT ALSO STATED THAT IN ANOTHER OCCASION WHILE DRIVING AT 60 MPH, THE VEHICLE REAR SHIFTED TO THE RIGHT, THE CONTACT HAD TO SHIFT THE GEAR INTO FOURTH GEAR THEN BACK INTO DRIVE TO BE ABLE TO CONTROL THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE STEERING HANDLE AND THE SENSOR WERE REPLACED. THE PCM SYSTEM WERE ALSO PROGRAMMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,211.
NHTSA complaint #10819831 — an unverified report by a vehicle owner.