54 of the 318 complaints about the 2010 Mazda MAZDA6 are about the airbag system — 17% of everything reported for this model year. Half of the failures with a mileage on record happened before 80,000 miles.
54
Complaints
3
Crashes
0
Fires
1
Injuries
Filed with NHTSA, in their own words.
AIR BAGS
The airbag light is still flashing on the dashboard after the airbag recall on this vehicle was fixed. It may be related to a different recall, which is safety campaign #16V594000.
NHTSA complaint #11643653 — an unverified report by a vehicle owner.
AIR BAGS
PASSENGER SIDE DASH STARTED MELTING ABOUT A YEAR AGO AND HAS GOTTEN SO BAD THE DASH IS ALMOST LIQUID. SUNLIGHT REFLECTS OFF THE SHINY MELTED DASH AND BLINDS THE DRIVER. I WAS IN AN ACCIDENT BECAUSE I COULDN'T SEE DUE TO LIGHT REFLECTING OFF MELTED DASH. DASH IS SO STICKY THAT YOU CANNOT TOUCH OR IT WILL STICK TO HANDS/ CLOTHING. I HAVE RUINED MULTIPLE ITEMS OF CLOTHING DUE TO THIS MESS.
NHTSA complaint #11386507 — an unverified report by a vehicle owner.
AIR BAGS
I STARTED NOTICING CRACKS ON THE DASHBOARD ON THE PASSENGER SIDE WHERE THE AIRBAG DEPLOYS. MY VEHICLE WAS STATIONARY WHEN I NOTICED THTHE CRACKS THE FOLLOWING MORNING. I AM CONCERNED THAT THE AIRBAG MIGHT ACCIDENTALLY GO OFF WITH THE SLIGHTEST VIBRATIONS OR CLOSING OF THE VEHICLE DOORS.
NHTSA complaint #11312073 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF AN UNKNOWN RECALL REGARDING THE AIR BAGS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HAMILTON MAZDA (2201 NJ-33, HAMILTON SQUARE, NJ 08690, (609) 587-7600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.
NHTSA complaint #11243884 — an unverified report by a vehicle owner.
AIR BAGS
HEADLIGHT ON BOTH SIDES GO OUT OFTEN. AFTER HAVING THIS ISSUE FAR TOO MANY TIMES, I LOOKED ONLINE HOPING TO FIND A SOLUTION AND DISCOVERED MULTIPLE MAZDA OWNERS ARE HAVING SAME PROBLEM. ITS A MALFUNCTION IN THE MAZDA THAT NEEDS TO BE FIXED BY MAZDA. THIS IS EXTREMELY DANGEROUS AT NIGHT TO HAVE HAPPENING WAY TO OFTEN. AS FOR THE AIR BAG- IVE HAD MY MAZDA TO A MAZDA DEALERSHIP FOR THE RECALLS AND THE AIR BAG WAS KNE OF THEM. SINCE THEN, TWICE NOW, THE 'AIRBAG/FRONT SEAT BELT PRETENSIONER SYSTEM MALFUNCTION' LIGHT IS FLASHING WHILE DRIVING. I LOOKED IT UP, AND BY THE SOUNDS OF IT, MY AIRBAG IS MALFUNCTIONING?! ANOTHER DANGEROUS SITUATION ON THE MAZDA 6.
NHTSA complaint #11170040 — an unverified report by a vehicle owner.
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V717000 (AIR BAGS) AND 18V631000 (SUSPENSION, STRUCTURE). THE CONTACT CALLED SENTRY WEST MAZDA AT 508-281-8171 (LOCATED AT 940 BOSTON TURNPIKE, SHREWSBURY, MA 01545) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. WHILE DRIVING APPROXIMATELY 20 MPH, A LOUD NOISE WAS HEARD AND THE STEERING LOST POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE SAME DEALER WHERE IT WAS STATED THAT THE RECALL REPAIRS NEEDED TO BE PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 18V717000 (AIR BAGS) AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 18V631000 (SUSPENSION, STRUCTURE).
NHTSA complaint #11166558 — an unverified report by a vehicle owner.
AIR BAGS
MY MAZDA WAS RECALLED DUE TO AIR BAG INFLATOR THAT COULD EXPLODE RESULTING IN SHARP METAL FRAGMENTS STRIKING THE PASSENGER OR OTHER VEHICLE OCCUPANTS. WHEN I CALLED MY MAZDA DEALER TO GET IT IN TO BE FIXED I WAS TOLD THE PARTS ARE ON BACK ORDER AT MAZDA AND THEY COULD NOT GIVE ME AN ETA ON WHEN THEY WOULD GET PARTS IN. HOW CAN MAZDA ALLOW IT'S CUSTOMERS TO CONTINUE DRIVING THEIR CAR WITH NO RECOURSE TO GIVE US A RENTAL CAR IN THE MEANTIME IF THEY CAN'T FIX AN ISSUE THAT I WOULD CONSIDER EXTREMELY SERIOUS AND NEEDING TO BE FIXED IMMEDIATELY? MY WIFE IS PREGNANT AND WE HAVE A TODDLER WHO RIDES IN A CARSEAT IN THE BACKSEAT AND WE NOW FEEL UNSAFE TO DRIVE OUR CAR. I WOULD EXPECT THIS MATTER TO BE TAKEN MUCH MORE SERIOUSLY THAN IT IS. I'M VERY DISAPPOINTED IN MAZDA AND THE WAY THIS RECALL IS BEING HANDLED.
NHTSA complaint #11155649 — an unverified report by a vehicle owner.
AIR BAGS
THE PASSENGER AIRBAG WARNING IS ALWAYS GOING ON WHEN I AM IN A PARKED POSITION.
NHTSA complaint #11074403 — an unverified report by a vehicle owner.
AIR BAGS
2010 MAZDA MAZDA 6. CONSUMER WRITES IN REGARDS TO PASSENGER AIR BAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE CONSUMER STATED THE PASSENGER DASH MADE A CLICKING NOISE. THE DEALER WAS UNABLE TO REPAIR THE VEHICLE, BUT CHARGED THE CONSUMER A DIAGNOSTIC FEE.
NHTSA complaint #11073668 — an unverified report by a vehicle owner.
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V594000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11046083 — an unverified report by a vehicle owner.
AIR BAGS
TAKATA RECALL, MY ALARM KEEPS GOING OFF RANDOMLY ALL THROUGHOUT THE DAY EACH DAY. THE ONLY WAY TO GET IT TO STOP IS DISCONNECTING MY BATTERY WHILE I'M NOT DRIVING IT WHICH IS NOT A VIABLE OPTION. MY PASSENGER AIRBAG PROTECTOR IS ALSO MELTING. FURTHERMORE, I HAD TO REPLACE BRAKE ROTORS BEFORE 100,000 MILES WAS REACHED BECAUSE MY CAR WOULD SHAKE UNCONTROLLABLY AT ANY SORT OF BRAKING SPEED
NHTSA complaint #11040890 — an unverified report by a vehicle owner.
AIR BAGS
"TAKAO A RECALL". I RECEIVED A NOTICE OF THIS RECALL IN JULY OF 2016. IT TOLD ME THAT I WOULD BE NOTIFIED WHEN THE LOCAL DEALER HAD PARTS TO FIX THE DEFECT. IN JULY OF 2017 I HAD MY CAR AT THE DEALER FOR OTHER REPAIRS AND I ASKED ABOUT THE RECALL. I WAS TOLD THAT PARTS WERE NOT AVAILABLE AND NOT TO WORRY ABOUT IT.
NHTSA complaint #11034413 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MIDLANDS MAZDA OF COLUMBIA (655 BROAD RIVER RD, COLUMBIA, SC 29210, (803) 988-1000) WAS CONTACTED, BUT WAS UNABLE TO REPAIR THE VEHICLE DUE TO THE PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF CONSUMER STATED PARTS TO FIX THIS RECALL ARE NOT YET AVAILABLE. UPDATED 7/24/18*JB
NHTSA complaint #11031362 — an unverified report by a vehicle owner.
AIR BAGS
TAKATA RECALL RECEIVED A LETTER :O VEHICLE WAS STATIONARY
NHTSA complaint #11031374 — an unverified report by a vehicle owner.
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA MZ6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BROWN MAZDA, 5625 CENTRAL AVE, TOLEDO, OH 43615) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11025380 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNED A 2010 MAZDA 6. WHILE MAKING A TURN, THE VEHICLE WAS T-BONED BY ANOTHER VEHICLE ON THE PASSENGER SIDE. THE AIR BAGS DEPLOYED AFTER THE CRASH OCCURRED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND NOSE, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO A TOWING FACILITY. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
NHTSA complaint #11025079 — an unverified report by a vehicle owner.
AIR BAGS
TAKATA RECALL THERE HAVE BEEN 3 RECALLS WITH THIS VEHICLE I BOUGHT NEW; TAKATA IS 1 OF THE 3: 1. TAKATA AIRBAGS: METAL SHRAPNEL IN AIRBAGS WHEN DEPLOYED, REPORTEDLY 2. DOOR LOCK SCREWS ARE UNSAFE; NEED TO BE CHECKED/REPLACED; 3. DASHBOARD HAS BEEN RECALLED DUE TO TURNING INTO A STICKY NASTY LOOKING MESS. THE WHOLE RIGHT SIDE (PASSENGER SIDE) HAS BECOME SO STICKY THAT DUST, CLOTH, EVERYTHING STICKS TO IT, AND IT CANNOT BE CLEANED. WHAT'S REALLY AWFUL IS THAT THE DEALERSHIP WHERE I BOUGHT THE CAR NOW NO LONGER SELLS MAZDAS. THE FIRST 2 SITUATIONS ARE DANGEROUS; & THE 3RD IS HORRIBLY UNSIGHTLY. MAZDA HAS SENT OUT RECALLS FOR ALL 3. WHERE DO I TAKE THIS CAR?
NHTSA complaint #11023893 — an unverified report by a vehicle owner.
AIR BAGS
TAKATA RECALL
NHTSA complaint #11019126 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GUNTHER MAZDA IN FT LAUDERDALE, FLORIDA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11015758 — an unverified report by a vehicle owner.
AIR BAGS
TAKATA RECALL I RECEIVED A NOTICE IN THE MAIL FOR THE RECALL AND THAT THERE HASN'T BEEN A REPLACEMENT MADE BY THE MANUFACTURER. I HAVE ALSO BEEN NOTICED OF A RECALL ON THE PASSENGER DASH BOARD MELTING, DISINTEGRATING, ETC. AND THERE IS ALSO NOT A REPLACEMENT MADE EITHER. I CONTACTED THE MAZDA DEALERSHIP IN TRUSSCULLE, ALABAMA AND I WAS TOLD THAT I WOULD BE NOTIFIED WHEN THE REPLACEMENT DASH IS AVAILABLE AND I HAVE YET TO RECEIVE A CALL. THAT WAS 2 YEARS AGO.
NHTSA complaint #11014978 — an unverified report by a vehicle owner.
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE ROGER BEASLY MAZDA DEALER (LOCATED AT 6825 BURNET RD, AUSTIN, TX) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/17/2017*LJ
NHTSA complaint #11015104 — an unverified report by a vehicle owner.
AIR BAGS
DASH IS STICKY AND SHINY, LOOKS LIKE SOMETHINK INSIDE THE PASSENGER SIDE OF DASH IS MELTING
NHTSA complaint #11013037 — an unverified report by a vehicle owner.
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED NORTH PARK MAZDA (9333 SAN PEDRO AVE, SAN ANTONIO, TX 78216 (210) 253-3300) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11010031 — an unverified report by a vehicle owner.
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (ACADIANA MAZDA 1700SW EVANGELINE THRUWAY, LAFAYETTE, LA, 70508) STATED THAT THEY WERE INQUIRING ABOUT AN INTERIM REPAIR, BUT THE CONTACT NEVER HEARD ANY FURTHER INFORMATION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT MENTIONED THAT THE PASSENGER AIR BAG WARNING SENSOR WAS ILLUMINATED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11004280 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MAZDA SOUTH OF AUSTIN, TEXAS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. MAZDA SOUTH OF AUSTIN, TEXAS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11000051 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO CLYDE LYNN COLLISION CENTER; HOWEVER, IT HAD NOT YET BEEN DETERMINED IF IT WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V594000 (AIR BAGS) AS A POSSIBLE CAUSE OF THE FAILURE. THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS NOT PROVIDED.
NHTSA complaint #10993376 — an unverified report by a vehicle owner.
AIR BAGS
TAKATA RECALL. HELLO, I HAVE BEEN TRYING TO REPLACE THE AIRBAG SINCE LAST YEAR (2016). HOWEVER EVERY TIME I TALK TO THE MAZDA REPRESENTATIVE (BRICKELL MAZDA) LOCATED IN MIAMI I GOT THE SAME ANSWER: "WE DON'T HAVE THE PART TO REPLACE YET". PLEASE HELP ME TO SOLVE THIS ISSUE, I (AND THE PASSENGER) DON'T WANT TO BE EXPOSED TO RISKS IN CASE OF ANY ACCIDENT. I WOULD LIKE TO HAVE THE AIRBAG REPLACED AS SOON AS POSSIBLE. MY PHONE NUMBER IS [XXX] THANK YOU. BEST REGARDS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10983607 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10970905 — an unverified report by a vehicle owner.
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V594000 (AIR BAGS); HOWEVER, THE PARTS DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10970428 — an unverified report by a vehicle owner.
AIR BAGS
TAKATA RECALL. IT HAS BEEN ALMOST 1 YEAR SINCE THE RECALL OF THE PASSENGER AIRBAG AND THERE IS STILL NO REPLACEMENT AVAILABLE. DURING THE PAST YEAR, WE CAN NOT SEAT ANY PASSENGER IN THE FRONT PASSENGER SEAT.
NHTSA complaint #10969657 — an unverified report by a vehicle owner.