33 of the
318 complaints about the 2010 Mazda MAZDA6 are about the
other systems — 10% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
84,000 miles.
A
33
Complaints
0
Crashes
0
Fires
0
Injuries
Exactly what failed
Unknown OR Other
33100.0%
Other & Unspecified across every Mazda MAZDA6 year
I looked up recalls on my vehicle and it states that The 2011 Mazda6 is part of a recall (NHTSA 19V-323, Mazda 2818I) covering 2011-2013 models for front cross member (subframe) corrosion due to insufficient rust protection . In salt-belt states, this corrosion can cause the lower control arm to detach, reducing steering control and increasing crash risk. Key Details regarding the 2011 Mazda6 Subframe Recall: Scope: The recall affects specific 2011-2013 Mazda6 vehicles (and 2009-2010 models in a previous, related recall). Location Restrictions: Vehicles must have been originally sold in, or currently/previously registered in, 23 "salt belt" states (including CT, NY, MI, MN, OH, etc.). The Issue: The front cross member may experience severe corrosion, causing structural failure of the passenger-side lower control arm mounting point. Symptoms: Drivers may notice a change in steering alignment or a broken cross member. Remedy: Dealers will inspect the cross member and replace it if necessary. Action Required: Owners should contact their local Mazda dealership to check their VIN for open recalls. The recall was officially announced in May 2019 and is an expansion of a 2018 action.
NHTSA complaint #11715942 — an unverified report by a vehicle owner.
Mission Viejo, CA
UNKNOWN OR OTHER
Mazda issued a extended warranty for sticky dash board and supposedly mailed notices to owners. I never received one and dispute the fact they mailed it to all owners. The sticky dash repair should be issued as a recall as it presents a significant safety issue. The sticky dash is so shiny that it reflects sun into driver’s eyes and should be considered a significant safety issue. I request the NHTSA to mandate Mazda to make the sticky dash repair a recalled issue versus allowing them to issue a extended warranty. I never got the notice and the issue existed within the warranty period. In addition, what happens if the issue arises after the warranty period. This sticky dash is a defect in the manufacturing of the vehicle and presents a significant safety issue to drivers as it impacts their road visibility, which may lead to increased accidents. Please have Mazda issue a recall on the sticky dash repair due to the manufacturer’s defect. Thank you.
NHTSA complaint #11541192 — an unverified report by a vehicle owner.
Clermont, FL
UNKNOWN OR OTHER
The dasboard on the rite side is melting, causing a sicky like surface and is reflecting the light on to the driver, making it hard to drive.
NHTSA complaint #11471007 — an unverified report by a vehicle owner.
at 139,000 milesErlanger, KY
UNKNOWN OR OTHER
PASSENGER SIDE DASHBOARD HAS MELTED, CAUSING BLACK STICKY RESIDUE AND A VERY SHINY EFFECT, WHEN TRYING TO DRIVE, THE SUNLIGHT AND NIGHTTIME LIGHTS CAUSE A GLARE THAT IS VERY DISTRACTING WHEN TRYING TO DRIVE.
NHTSA complaint #11404467 — an unverified report by a vehicle owner.
Blackstone, MA
UNKNOWN OR OTHER
THE DASH ON MY MAZDA IS MELTED. IT IS NOW CAUSING A BRIGHT SHEEN WHICH MAKES IT DIFFICULT TO SEE WHEN THE SUN HITS IT. THE DASH IS VERY STICKY AND STARTING TO SMELL LIKE BURNT PLASTIC. . I'VE CALLED MAZDA CUSTOMER SUPPORT AND THEY SAID THE DEFECTIVE PART IS COVERED UNTILL 2010, HOWEVER THEY SAID IT ENDED 4 MONTHS AGO. UNFORTUNATELY, COVID19 STOPPED ME FROM MAKING IT TO THE DEALERSHIP IN MARCH. MAZDA WOULD NOT GIVE ME AN EXTENSION DUE TO THE CURRENT COVID19 STAY AT HOME ORDER PLACED IN MY STATE
NHTSA complaint #11340497 — an unverified report by a vehicle owner.
at 137,000 milesPlainfield, IL
UNKNOWN OR OTHER
I STARTED NOTICING CRACKS ON THE DASHBOARD ON THE PASSENGER SIDE WHERE THE AIRBAG DEPLOYS. MY VEHICLE WAS STATIONARY WHEN I NOTICED THTHE CRACKS THE FOLLOWING MORNING. I AM CONCERNED THAT THE AIRBAG MIGHT ACCIDENTALLY GO OFF WITH THE SLIGHTEST VIBRATIONS OR CLOSING OF THE VEHICLE DOORS.
NHTSA complaint #11312073 — an unverified report by a vehicle owner.
at 121,800 milesBensalem, PA
UNKNOWN OR OTHER
THE CRACK STARTED SMALL ON THE PASSENGER SIDE DASHBOARD BUT IS GETTING WORSE EVERYDAY. IT KEEPS GETTING BIGGER AND BIGGER
NHTSA complaint #11302875 — an unverified report by a vehicle owner.
at 125,000 milesPort ST Lucie, FL
UNKNOWN OR OTHER
CAR SYSTEM ALARM GOES OFF WITHOUT NOTICE. IT WILL WORK FINE FOR DAYS THEN, THE ALARM WILL START TO GO OFF CONSTANTLY. WHILE DRIVING AT NIGHT, THE INTERIOR CAR LIGHTS COME ON LIKE A DOOR IS OPEN. NO INDICATOR ON CONTROL PANEL IF DOOR IS OPEN. THEN TURNS OFF LIGHTS INSIDE CAR. IT SCARES YOU AS YOU THINK A DOOR CAME OPEN
NHTSA complaint #11176675 — an unverified report by a vehicle owner.
at 101,921 milesEndicott, NY
UNKNOWN OR OTHER
ON SEPTEMBER 12, 2018 I TOOK MY 2010 MAZDA 6I TO A LOCAL MAZDA DEALERSHIP TO GET PREVENTATIVE MAINTENANCE DONE ON THE VEHICLE, REPLACING THE DRIVE BELT. WHEN THE MAZDA TECH STARTED THE JOB, HE DISCOVERED THAT THE ENTIRE FRONT SUB-FRAME THAT HOLDS THE FRONT END SUSPENSION, STEERING COMPONENTS, MOTOR AND TRANSMISSION WAS RUSTED AND ROTTED OUT WITH SEVERAL HOLES AND FLAKING METAL. THE TECH WAS UNABLE TO PERFORM THE JOB AS HE STATED HE COULD NOT REMOVE THE SUB-FRAME AND KEEP IT IN TACT. THE TECH REPORTED THAT THIS CREATED A HAZARDOUS AND UNSAFE CONDITION AND THAT UNTIL REPAIRED WITH A NEW OR OTHER-WISE IN-TACT SUB-FRAME THE CAR WOULD BE UNSAFE TO DRIVE. UPON CHECKING ON-LINE I HAVE DISCOVERED THAT THIS IS QUICKLY BECOMING A COMMON PROBLEM WITH THE MAZDA 6 OF THIS MODEL YEAR (2009 TO 2019). THE SUB-FRAME SHOULD NOT BE THAT ROTTED OUT IN A 2010 VEHICLE WITH 101921 MILES ON IT AND NO RUST ON THE BODY.
NHTSA complaint #11129349 — an unverified report by a vehicle owner.
at 114,813 milesLiverpool, NY
UNKNOWN OR OTHER
I BEGAN HAVING PROBLEMS WITH THE STEERING, ESPECIALLY WHEN TURNING AT INTERSECTIONS, IT MADE SOME BANG/BUMP NOISES, AND FELT LIKE THE FRONT WHEELS WEREN'T TURNING UNLESS I REALLY CRANKED THE STEERING WHEEL. I TOOK IT TO THE DEALER FOR AN EVALUATION, AND THEY PROMPTLY PULLED IT OFF THE ROAD, TELLING ME IT WAS UNSAFE TO DRIVE. TURNS OUT THE FRONT SUBFRAME ON THE PASSENGER SIDE HAD RUSTED OUT SO BADLY THAT IT WAS ALMOST SPLIT INTO TWO PIECES, AND I COULD LITERALLY POKE HOLES THROUGH THE RUSTED AREAS, AFFECTING THE OPERATION OF BOTH THE STEERING AND SUSPENSION. IF THE SUBFRAME HAD INDEED SPLIT, ACCORDING TO THE MECHANIC, THE STEERING WOULD'VE FAILED AND I COULD'VE LOST THE RIGHT FRONT WHEEL.
NHTSA complaint #11119423 — an unverified report by a vehicle owner.
at 100,000 milesVermilion, OH
UNKNOWN OR OTHER
MY WIFE WAS DRIVING ON THE INTERSTATE AT 70 MPH WHEN ALL OF THE SUDDEN THE CAR VEERED TO THE RIGHT CAUSING HER TO GO INTO THE RIGHT LANE AS SHE WAS IN THE LEFT LANE. THANKFULLY NO ONE WAS BESIDE HER AND SHE WAS ABLE TO KEEP THE CAR UNDER CONTROL. SHE STOPPED AND CALLED ME AS I WAS AT WORK TO EXPLAIN WHAT HAD HAPPENED. SHE WAS JUST A FEW MILES AWAY FROM THE EXIT IN WHICH WE LIVE JUST OFF THE INTERSTATE SO SHE WAS ABLE TO LIMP THE CAR HOME. LATER THAT EVENING WHEN I WENT TO LOOK AT IT I NOTICED IMMEDIATELY THAT THE PASSENGER TIRE WAS POINTING OUTWARD A LITTLE BIT. I JACKED THE CAR UP LOOKING TO SEE IF A TIE ROD OR CONTROL ARM HAD BROKE ONLY TO FIND THAT NEITHER HAD BROKE. I LOOKED AT THE FRAME AND SEEN HOW BADLY IT WAS RUSTED AND NOTICED IT ACTUALLY HAD BROKEN APART AND WAS SHIFTED. THIS AREA OF THE SUBFRAME IS DIRECTLY UNDER THE A/C UNIT WHICH DRIPS STRAIGHT DOWN ONTO THE FRAME AREA THAT IS ROTTED. WHICH IS OBVIOUSLY THE REASON THE THE FRAME RUSTED AND BROKE AND SHIFTED CAUSING THE TIRE TO POINT OUTWARD. CALLED MAZDA AND THEY SENT A TOW TRUCK TO RETRIEVE THE CAR. CURRENTLY WAITING ON THEIR INSPECTION AND A CALL FROM MAZDA CORP TO SEE IF THEY WILL BE COVERING THE REPAIR. AFTER READING EVERYONE ELSE'S ISSUES WITH THIS VERY SAME PROBLEM I'M ASSUMING MAZDA WILL TELL ME IT'S OUR PROBLEM. THE CAR IS ONLY 8 YEARS OLD AND I'VE SEEN OTHER'S WHO'S CAR ARE EVEN NEWER AND MAZDA IS TELLING EVERYONE IT'S NOT DEFECTIVE. I STRONGLY DISAGREE WITH IT NOT BEING A MANUFACTURED DEFECT WHEN CLEARING THE WATER FROM THE A/C DRIPPING DOWN IS CAUSING ALL THESE SUBFRAMES TO RUST MUCH FASTER THAN ANY OTHER PART OF THE FRAME. WE'LL SEE WHAT THEY SAY BUT I'M NOT HOLDING MY BREATH.... SEEMS AS THOUGH WE THE PEOPLE NEED TO BAND TOGETHER IN A CLASS ACTION AGAINST MAZDA BECAUSE THIS CLEARLY IS A PROBLEM FOR A LOT OF CONSUMERS. PRAY NO ONE EVER GETS KILLED DO TO LOSS OF CONTROL WHEN THE FRAMES DO BRK.
NHTSA complaint #11114939 — an unverified report by a vehicle owner.
Alabaster, AL
UNKNOWN OR OTHER
PASSENGER DASH MELTED AND SHINY AND VERY STICKY TO THE TOUCH
NHTSA complaint #11079960 — an unverified report by a vehicle owner.
at 33,000 milesWoodbridge, VA
UNKNOWN OR OTHER
SINCE I HAVE OWNED CAR, GRADUAL DETERIORATION OF INTERIOR COMPONENTS TO INCLUDE SAFETY ITEM; CRACKED REAR-VIEW MIRROR, CEILING SUNGLASSES HOLDER (BLOCKS REAR-VIEW MIRROR, CHANGE HOLDER (HIT EVERY TIME GET INTO CAR), SEAT TRACK COVER (DANGER OF PUTTING FINGER INSIDE), AND STEERING WHEEL PLASTIC LOOSE. I HAVE IMAGES OF THE REMAINING ITEMS, ALTHOUGH FILE SIZE PREVENTED UPLOAD AND CAN SEND UNDER SEPARATE COVER.
NHTSA complaint #11045430 — an unverified report by a vehicle owner.
at 60,000 milesKailua, HI
UNKNOWN OR OTHER
2010 MAZDA 6 ISPORT PASSENGER DASHBOARD CRASH PAD HAS BEEN MELTING PROGRESSIVELY FOR ABOUT 2 YEARS. ONLY BEGAN NOTICING THE DASH MELTING UPON MY MOVE TO HAWAII, SO I ASSUME IT IS A RESULT OF SUBPAR PARTS AND THE HOT/HUMID CLIMATE. THIS APPEARS TO BE COMMON WITH THIS MAKE AND MODEL, BASED ON RESEARCH INTO THE ISSUE.
NHTSA complaint #11043808 — an unverified report by a vehicle owner.
Little Rock, AR
UNKNOWN OR OTHER
THE AIRBAG COVER STARTED OUT JUST BEING STICKY TO THE TOUCH. OVER THE LAST TWO YEARS IT HAD BEEN PROGRESSIVELY WORST TO THE POINT THAT IT IS EXTREMELY STICKY, SHINY, AND IF YOU TRY TO CLEAN THE WINDSHIELD FROM THE INSIDE THE PAPER STICKS TO THE DASH. I TRIED TO GET THE PAPER OFF, BUT PLUGS OF THE DASH COME OFF WHEN I DO. I JUST WANT MAZDA TO STOP DRAGGING THEIR FEET AND MANUFACTURER THE PARTS SO THAT THIS PROBLEM CAN BE RESOLVED. I DO NOT FEEL THAT THIS IS SAFE IF THE AIRBAGS WHERE TO BE DEPLOYED. MAZDA HAS SAID IF I WERE INVOLVED IN ANY ACCIDENT IT WOULD BE REPLACED. HOWEVER IT WOULD NOT BE THEM REPLACING IT, IT WOULD BE THE INSURANCE COMPANY PAYING THE COST.
NHTSA complaint #11042879 — an unverified report by a vehicle owner.
Austin, TX
UNKNOWN OR OTHER
TAKATA RECALL, MY ALARM KEEPS GOING OFF RANDOMLY ALL THROUGHOUT THE DAY EACH DAY. THE ONLY WAY TO GET IT TO STOP IS DISCONNECTING MY BATTERY WHILE I'M NOT DRIVING IT WHICH IS NOT A VIABLE OPTION. MY PASSENGER AIRBAG PROTECTOR IS ALSO MELTING. FURTHERMORE, I HAD TO REPLACE BRAKE ROTORS BEFORE 100,000 MILES WAS REACHED BECAUSE MY CAR WOULD SHAKE UNCONTROLLABLY AT ANY SORT OF BRAKING SPEED
NHTSA complaint #11040890 — an unverified report by a vehicle owner.
at 80,000 milesBooneville, AR
UNKNOWN OR OTHER
TAKATA RECALL THERE HAVE BEEN 3 RECALLS WITH THIS VEHICLE I BOUGHT NEW; TAKATA IS 1 OF THE 3: 1. TAKATA AIRBAGS: METAL SHRAPNEL IN AIRBAGS WHEN DEPLOYED, REPORTEDLY 2. DOOR LOCK SCREWS ARE UNSAFE; NEED TO BE CHECKED/REPLACED; 3. DASHBOARD HAS BEEN RECALLED DUE TO TURNING INTO A STICKY NASTY LOOKING MESS. THE WHOLE RIGHT SIDE (PASSENGER SIDE) HAS BECOME SO STICKY THAT DUST, CLOTH, EVERYTHING STICKS TO IT, AND IT CANNOT BE CLEANED. WHAT'S REALLY AWFUL IS THAT THE DEALERSHIP WHERE I BOUGHT THE CAR NOW NO LONGER SELLS MAZDAS. THE FIRST 2 SITUATIONS ARE DANGEROUS; & THE 3RD IS HORRIBLY UNSIGHTLY. MAZDA HAS SENT OUT RECALLS FOR ALL 3. WHERE DO I TAKE THIS CAR?
NHTSA complaint #11023893 — an unverified report by a vehicle owner.
Honolulu, HI
UNKNOWN OR OTHER
MAZDA OVER TWO YEARS AGO PROMISED REPLACE THE DASHBOARDS ON IT MAZDA 6 MODELS IT HAS A STICKY SURFACE IT WHICH MAZDA EXPLAIN IN THE RECALL NOTICE IT IS NOW 2017 WHAT IS THE STATUS OF THE RECALL? MY INTERIOR IS RUIN DUE TO THE MATERIAL OF THE DASHBOARD
NHTSA complaint #11015286 — an unverified report by a vehicle owner.
Hanceville, AL
UNKNOWN OR OTHER
TAKATA RECALL I RECEIVED A NOTICE IN THE MAIL FOR THE RECALL AND THAT THERE HASN'T BEEN A REPLACEMENT MADE BY THE MANUFACTURER. I HAVE ALSO BEEN NOTICED OF A RECALL ON THE PASSENGER DASH BOARD MELTING, DISINTEGRATING, ETC. AND THERE IS ALSO NOT A REPLACEMENT MADE EITHER. I CONTACTED THE MAZDA DEALERSHIP IN TRUSSCULLE, ALABAMA AND I WAS TOLD THAT I WOULD BE NOTIFIED WHEN THE REPLACEMENT DASH IS AVAILABLE AND I HAVE YET TO RECEIVE A CALL. THAT WAS 2 YEARS AGO.
NHTSA complaint #11014978 — an unverified report by a vehicle owner.
at 84,000 milesBaton Rouge, LA
UNKNOWN OR OTHER
THE PASSENGER SIDE DASHBOARD IS MELTING. THE MELTED ARE IS VERY SHINY AND STICKY AND LEAVES RESIDUE ON WINDSHIELD IF TOUCHED BY WINDOW SHADE. THERE DOESN'T SEEM TO BE ANY IMPROVEMENT SINCE WINDOW SHADE HAS BEEN USED. DASHBAOARD ALSO SEEMS TO BE CRACKING IN THE AREA SURROUNDING AIRBAG.
NHTSA complaint #10907465 — an unverified report by a vehicle owner.
Euless, TX
UNKNOWN OR OTHER
THE DASHBOARD OF MY MAZDA 6 IS MELTING. IT'S A BIG STICKY MESS, LIKE PRIMER PAINT POURED ALL OVER IT. IF ANYTHING GETS ON IT, THERE IS NO REMOVING IT. IT CAUSES A VERY LARGE GLARE IN MY WINDSHIELD LIMITING MY VISIBILITY TO A POINT THAT IT IS DANGEROUS.
NHTSA complaint #10894848 — an unverified report by a vehicle owner.
Miami, FL
UNKNOWN OR OTHER
THERE ARE TWO RECALLS OPEN FOR MY VEHICLE AND FOR NONE THERE ARE NO PARTS AVAILABLE IN ANY DEALER. MY MAZDA 6 2010 HAS A PASSENGER AIR BAG INFLATOR RECALL AND A MELTER DASHBOARD RECALL. BOTH CREATE SAFETY HAZARDS FOR ME AND MY FAMILY YET THE MELTED DASHBOARD HAS BEEN AN ISSUE FOR OVER TWO YEARS AND I AM STILL AWAITING FROM MAZDA THE SECOND LETTER THEY PROMISED TO SEND ME TO TAKE THE VEHICLE TO REPAIR. THE RUBBER OR PLASTIC THAT IS MELTING IS CONVERTING INTO A GLUE LIKE SUBSTANCE THAT GETS ON MY CLOTH SEATS AND WORST OF ALL, IN MY WINDSHIELD WHICH CAUSES GLARE AND DISRUPTS MY VISION. I END UP HAVING TO REMOVE IT WITH OTHER MATERIAL THAT CAUSES MY WINDSHIELD TO BECOME STICKY. THE MATERIAL ENDS UP IN MY STEERING WHEEL RESULTING IN ADDITIONAL SAFETY ISSUES. I HAVE TRIED TO SELL THE CAR BUT NO ONE WILL BUY IT IN THAT CONDITION. I HAVE BEEN PATIENT FOR TWO YEARS BUT AT THIS POINT IT IS UNREASONABLE THE AMOUNT OF TIME THAT I HAD TO WAIT. I OWN ANOTHER MAZDA BUT FORTUNATELY IT HAS NOT HAD SIMILAR ISSUES. THE SITUATION IS ABUSIVE AND SHOULD HAVE BEEN RESOLVED ALREADY. IF MAZDA CANNOT FIX IT IN A TIMELY MANNER THEY SHOULD BE PROVIDING A REPLACEMENT VEHICLE TEMPORARILY DUE TO THE SAFETY CONCERNS. I JUST CONTACTED OCEAN MAZDA IN MIAMI AND THE SERVICE DEPT. CONFIRMS THAT THEY STILL DO NOT HAVE THE PARTS FOR BOTH RECALLS. IT IS INSULTING! I AM SENDING AN EMAIL FLASH TO 21,000 + SERVICE PROVIDERS THAT THE COMPANY THAT I WORK FOR HAS IN THEIR DATA BASE SO THAT THEY BECOME AWARE OF THE ISSUE AND STAY AWAY FROM MAZDA AND THEIR VEHICLES.
NHTSA complaint #10893963 — an unverified report by a vehicle owner.
Boca Raton, FL
UNKNOWN OR OTHER
DASHBOARD IS MELTING AND WE COMPLAINED TO MAZDA LONG TIME. STILL NO RESPONSE FROM MAZDA. DASHBOARD IS VERY SHINY BECAUSE OF MELTING AND AFFECTING THE SIGHT. NOT ONLY THAT FAULTY DASHBOARD. PLEASE ACT. SEE THE BELOW LINKS. LOT OF PEOPLE ARE WAITING. HTTP://WWW.NBCMIAMI.COM/NEWS/LOCAL/DRIVERS-STILL-WAITING-ON-REPLACEMENTS-FOR-MELTING-DASHBOARDS-368240311.HTML
NHTSA complaint #10893455 — an unverified report by a vehicle owner.
Fayetteville, NC
UNKNOWN OR OTHER
DASH BOARD MELTING FROM HEAT
NHTSA complaint #10886237 — an unverified report by a vehicle owner.
at 78,000 milesPinellas Park, FL
UNKNOWN OR OTHER
THE DASHBOARD ON THE PASSENGER SIDE IS MELTING. I LIVE IN CENTRAL FLORIDA. I RECENTLY STARTED NOTICING A SLIGHT GLARE COMING FROM THE DASH AREA WHILE DRIVING. UPON A ROUTINE INTERIOR CLEANING I NOTICED THAT THE DASHBOARD AREA WAS STICKY/TACKY TO THE TOUCH. I USED A HIGH QUALITY INTERIOR CLEANER TO TEST A SMALL SPOT TO FIGURE OUT HOW TO TREAT IT. WHILE DOING THE TEST SPOT CLEANING THE DASH WAS LITERALLY RUBBING OFF ON THE RAG I WAS USING. THE SUBSEQUENT REMOVAL OF THE DASH MATERIAL LEFT THE TEST SPOT VERY REFLECTIVE. IN THE DECADES I HAVE BEEN WORKING ON AND REBUILDING CARS I HAVE NEVER COME ACROSS A DEFECT LIKE THIS. I PARK IN OPEN PARKING LOTS AND USE SUN SHADES INSIDE THE CAR TO HELP PROTECT THE INTERIOR. THE SUN SHADES ARE USED APPROXIMATELY 80% OF THE TIME DURING SUNNY WEATHER. I AM CURRENTLY AFRAID TO ATTEMPT TO CLEAN THE DASH FURTHER BECAUSE I FEAR THAT THE GLARE WOULD BE INCREASED AND CAUSE A FURTHER SAFETY HAZARD WHILE DRIVING.
NHTSA complaint #10871961 — an unverified report by a vehicle owner.
at 62,000 milesOLD Hickory, TN
UNKNOWN OR OTHER
DASH ON PASSENGER SIDE IS MELTING. STICKY FILM ALL OVER DASH. I HAVE READ THAT OTHER MAZDA 6 CARS HAVE THIS ISSUE. I HAVE PICTURES I CAN SEND
NHTSA complaint #10862475 — an unverified report by a vehicle owner.
Spring Hill, FL
UNKNOWN OR OTHER
THE DASHBOARD IN MY 2010 MAZDA 6 IS MELTING INTO A STICKY, SHINY SUBSTANCE WITH A TAR-LIKE APPEARANCE. IN SUNNY WEATHER THE REFLECTIONS CREATED BY THE METED DASHBOARD SEVERELY AFFECT MY VISIBILITY OUT OF THE PASSENGER-SIDE OF MY WINDSHIELD. WHEN TAKING RIGHT-HAND TURNS I OFTEN NEED TO CRANE MY NECK TO SEE AROUND THE BRIGHT REFLECTIONS CREATED ON MY WINDSHIELD FROM THE AFFECTED DASHBOARD MATERIAL, WHICH IS ABOUT 1 SQUARE FOOT IN SIZE. I HAVE TROUBLE SEEING PEDESTRIANS COMING FROM THE PASSENGER SIDE OF MY CAR DUE TO THE REFLECTIONS. I HAVE TRIED TO CLEAN OFF THE STICKY MATERIAL TO NO AVAIL. THIS SAFETY ISSUE IS MAKING ME FEEL UNCOMFORTABLE WHILE DRIVING MY CAR, BOTH ON THE ROAD, HIGHWAY, OR EVEN IN A PARKING LOT.
NHTSA complaint #10816638 — an unverified report by a vehicle owner.
at 58,000 milesVero Beach, FL
UNKNOWN OR OTHER
PASSENGER SIDE OF DASHBOARD IS MELTING, THERES ALSO A GLARE AND IS STICKY TO THE TOUCH. NOTICED IT STARTING ABOUT A YEAR AGO, DEALSHIP SAID NOT TO WORRY. NOW HALF OF THE DASHBOARD IS STICKY AND MELTING.
NHTSA complaint #10777834 — an unverified report by a vehicle owner.
at 21,200 milesMarrero, LA
UNKNOWN OR OTHER
NOTICED THE DASHBOARD ON THE PASSENGER WAS STARTING TO GET SHINY. I CHECKED AND FOUND THE SHINY AREA. I CHECK TO CLEAN IT AND FOUND IT STICKY. AS I TRIED TO CLEAN IT IT BEGAN TO SEPARATE AS IF IT WAS TAR. I AM CONCERNED ABOUT THE SAFETY OF THE PASSENGER IN REGARDS TO THE AIRBAG IS UNDER THIS DASH AND FOR THE DRIVER BEING BLINDED BY THE REFLECTION OF THE MELTING DASHBOARD AS IT IS SHINY. I CHECKED WITH MAZDA AND THE SAID THEY WERE NOT RESPONSIBLE FOR IT AND WOULD NOT COVER ANY COST TO FIX IT. MY VEHICLE IS A 2010 MAZDA 6. I FEEL THE MAZDA SHOULD COVER THIS BECAUSE THEY SOLD A CAR WITH DEFECTIVE MATERIALS THAT CAN COMPROMISE THE SAFETY OF THE VEHICLE.
NHTSA complaint #10777716 — an unverified report by a vehicle owner.
at 68,300 milesST Francisville, LA
UNKNOWN OR OTHER
THE DASHBOARD ON THE PASSENGER SIDE OF THE 2010 MAZDA 6, 2.5L HAS MELTED FROM HIGH TEMPERATURE OF THE SOUTHERN PART OF THE UNITED STATES. THE SURFACE HAS BECOME VERY STICKY AND REFLECTIVE. THE STICKY MATERIAL HAS GOTTEN SMEARED ONTO THE WINDSHIELD AND IS NOT REMOVABLE, THE MORE YOU TRY TO WIPE IT AWAY SO THE READ CAN BE SEEN THE MORE IT SMEARS BLOCKING MORE AND MORE OF THE VIEW. WHEN THE SUN HITS THE WINDSHIELD THE SMEARS COMPLETELY BLOCK THE BEHIND VIEW AND THE LIGHT REFLECTS OFF OF THE DASH SURFACE, NOW A STICKY SMEARED LIQUID, IT REFLECTS INTO MY EYES WHILE DRIVING CAUSING TEMPORARY BLINDNESS TO THE POINT I HAVE TO SLOW DOWN AND BRAKE SOMETIMES PULLING OFF THE ROAD DUE TO LOST VISABILITY. NO CLEANERS OR CHEMICAL DETERGENTS WERE EVER USED TO CLEAN THE WINDSHIELD, THE DASH MELTED FROM NORMAL HOT SUMMER TEMPS. APPARENTLY MAZDA KNEW OF THIS PROBLEM AND FAILED TO DISCLOSE IT AT PURCHASE, IF THEY DID I WOULD NOT OF BOUGHT IT. IT COSTS 1,500.00 TO FIX AND MAZDA REFUSES TO PAY FOR THE REPAIR. ONCE THIS STICKY SUBSTANCE GETS ON THE WINDSHIELD IT IS PERMANENT. THIS IS A VERY DANGEROUS DEFECT AND I'M SURE WILL LEAD TO DEATHS.
NHTSA complaint #10776453 — an unverified report by a vehicle owner.