Owners have filed 318 complaints
about the 2010 Mazda MAZDA6 with NHTSA between 2010 and 2026.
The largest single group is the body & structure.
Across this model's run it ranks 8 of 18 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 98
Against the median year of the Mazda MAZDA6. 50 means typical for this
model; 100 means roughly double.
Severity — 23
4.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 29
17% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
3375.0%
Pressure Monitoring AND Regulating Systems
49.1%
Frame AND Members
24.5%
Dashboard
12.3%
Rearview Mirrors/Devices
12.3%
Bumpers
12.3%
Switch
12.3%
Tail Lights
12.3%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
52.4%
1,000 – 9,999 miles
83.8%
10,000 – 24,999 miles
62.9%
25,000 – 49,999 miles
3818.2%
50,000 – 74,999 miles
2913.9%
75,000 – 99,999 miles
4923.4%
100,000 – 149,999 miles
5023.9%
150,000+ miles
2411.5%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Frontal crash test
Side barrier crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2010 Mazda6 4-DR. w/SAB
—
—
—
—
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 2010peak 12Jun 2026
NHTSA investigations into the 2010 Mazda MAZDA6
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE18006Opened 21 May 2018Closed 2 Nov 2018SUSPENSION:FRONT
Front Subframe Corrosion
In a letter dated September 14, 2018, Mazda North American Operations (Mazda) notified the National Highway Traffic Safety Administration (NHTSA) of a defect in the front subframe assemblies of model year (MY) 2009 through 2010 Mazda6 vehicles in certain states with high road salt use in winter months (Recall 18V-631). The recall covers approximately 48,814 vehicles that were sold or ever registered in the following states and District of Columbia:Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey,...
Recalls on the 2010 Mazda MAZDA6
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 201859717,701 units in Canada
Airbag
On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag. This could cause the airbag to deploy with more force than normal. As a result, if the vehicle were involved in a collision that warrants airbag deployment, fragments could be propelled toward vehicle occupants, and the airbag assembly could be damaged, preventing proper function. These issues could increase the risk of injury. Correction: Dealers will replace the passenger frontal airbag inflator. Note: Canadian climate results in the propellant degrading slowly. The recall is being conducted as a precaution to address future risk, and is expected to replace airbag inflators before their function would be affected. Additional Note: This is an expansion of recall 2018-040.
Recall 201850414,102 units in Canada
Structure
On certain vehicles registered and operated in areas of heavy road salt usage during winter months (Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland & Labrador), the front cross member may rust due to a manufacturing defect. This could affect vehicle handling and cause reduced steering control, potentially increasing the risk of a crash causing injury and/or property damage. Correction: Dealers will install a drain hose, inspect the cross member and, depending on its condition, replace it or install a reinforcement and apply a wax coating.
Recall 20163957,575 units in Canada
Airbag
On certain vehicles, a defect in the supplemental restraint system (SRS) controller could result in airbags and seatbelt pretensioners failing to deploy in a crash where deployment is warranted. Failure of the SRS components to deploy in a crash could increase the risk of injury. Correction: Dealers will replace the SRS control unit. Note: This condition would cause the illumination of the SRS warning light.
Recall 20140755,466 units in Canada
Fuel System
On certain vehicles equipped with the 2.5L engine, a particular type of spider may weave a web in the evaporative canister vent line which may cause a restriction in the line. If this occurs, the fuel tank pressure may become excessively negative when the emission control system works to purge the vapors from the canister. As the canister is purged repeatedly during normal operation, the stress on the fuel tank may eventually result in a crack causing a fuel leak. Fuel leakage, in the presence of an ignition source, could result in a fire causing injury and/or property damage. Correction: Dealers will inspect the canister vent line and, if a web is found, the fuel tank and check valve on the canister vent line will be replaced. The Powertrain Control Module (PCM) will be reprogrammed with modified software having a function to avoid excessive negative pressure of the fuel tank.
Recall 201332225,155 units in Canada
Structure
On certain vehicles, door latch screws could loosen over time, causing the door(s) to fail to latch when closed and illuminating the door ajar warning light. If the vehicle is driven in this condition, the door(s) could open while the vehicle is in motion, increasing the risk of an accident causing injury and/or property damage. Correction: Dealers will inspect and re-tighten or replace the latch screws.
Recall 201109010,247 units in Canada
Fuel System
On certain vehicles equipped with the 2.5L engine, a particular type of spider may weave a web in the evaporative canister vent line which may cause a restriction in the line. If this occurs, the fuel tank pressure may become excessively negative when the emission control system works to purge the vapors from the canister. As the canister is purged repeatedly during normal operation, the stress on the fuel tank may eventually result in a crack causing a fuel leak. Fuel leakage, in the presence of an ignition source, could result in a fire causing property damage and/or personal injury. Correction: Dealers will clean the canister vent line and install a spring to prohibit spider intrusion. The Powertrain Control Module (PCM) will be reprogrammed with modified software having a function to avoid excessive negative pressure of the fuel tank. When any damage of the fuel tank and/or presence of a web in the canister vent line are found, the fuel tank and the check valve on the canister vent line will be replaced.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 180,000 milesEast Cleveland, OHCrash
SUSPENSION
The contact owns a 2010 Mazda Mazda6 . The contact stated while driving approximately 25 mph and drove over a bump and lost control of the vehicle and crashed into another vehicle. The contact stated the disc off warning light was illuminated. The contact stated no one was injured nor sought medical attention. A police report was not filed. The vehicle was not drivable. The contact was towed to her residence and then to a local dealer, where it was diagnosed with the rear structure was corroded and needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 180,000. The contact stated that the dealership deemed the vehicle unsafe to bring to the shop and therefore did not perform the necessary repairs in the recall. The dealer notified the contact about that as well as the manufacturer. The contact must arrange a way to tow the vehicle off of their lot.
NHTSA complaint #11515224 — an unverified report by a vehicle owner.
at 180,000 milesEast Cleveland, OHCrash
STRUCTURE
The contact owns a 2010 Mazda Mazda6 . The contact stated while driving approximately 25 mph and drove over a bump and lost control of the vehicle and crashed into another vehicle. The contact stated the disc off warning light was illuminated. The contact stated no one was injured nor sought medical attention. A police report was not filed. The vehicle was not drivable. The contact was towed to her residence and then to a local dealer, where it was diagnosed with the rear structure was corroded and needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 180,000. The contact stated that the dealership deemed the vehicle unsafe to bring to the shop and therefore did not perform the necessary repairs in the recall. The dealer notified the contact about that as well as the manufacturer. The contact must arrange a way to tow the vehicle off of their lot.
NHTSA complaint #11515224 — an unverified report by a vehicle owner.
at 90,000 milesSenoia, GACrash
AIR BAGS
PASSENGER SIDE DASH STARTED MELTING ABOUT A YEAR AGO AND HAS GOTTEN SO BAD THE DASH IS ALMOST LIQUID. SUNLIGHT REFLECTS OFF THE SHINY MELTED DASH AND BLINDS THE DRIVER. I WAS IN AN ACCIDENT BECAUSE I COULDN'T SEE DUE TO LIGHT REFLECTING OFF MELTED DASH. DASH IS SO STICKY THAT YOU CANNOT TOUCH OR IT WILL STICK TO HANDS/ CLOTHING. I HAVE RUINED MULTIPLE ITEMS OF CLOTHING DUE TO THIS MESS.
NHTSA complaint #11386507 — an unverified report by a vehicle owner.
at 90,000 milesSenoia, GACrash
STRUCTURE:BODY
PASSENGER SIDE DASH STARTED MELTING ABOUT A YEAR AGO AND HAS GOTTEN SO BAD THE DASH IS ALMOST LIQUID. SUNLIGHT REFLECTS OFF THE SHINY MELTED DASH AND BLINDS THE DRIVER. I WAS IN AN ACCIDENT BECAUSE I COULDN'T SEE DUE TO LIGHT REFLECTING OFF MELTED DASH. DASH IS SO STICKY THAT YOU CANNOT TOUCH OR IT WILL STICK TO HANDS/ CLOTHING. I HAVE RUINED MULTIPLE ITEMS OF CLOTHING DUE TO THIS MESS.
NHTSA complaint #11386507 — an unverified report by a vehicle owner.
at 90,000 milesSenoia, GACrash
VISIBILITY/WIPER
PASSENGER SIDE DASH STARTED MELTING ABOUT A YEAR AGO AND HAS GOTTEN SO BAD THE DASH IS ALMOST LIQUID. SUNLIGHT REFLECTS OFF THE SHINY MELTED DASH AND BLINDS THE DRIVER. I WAS IN AN ACCIDENT BECAUSE I COULDN'T SEE DUE TO LIGHT REFLECTING OFF MELTED DASH. DASH IS SO STICKY THAT YOU CANNOT TOUCH OR IT WILL STICK TO HANDS/ CLOTHING. I HAVE RUINED MULTIPLE ITEMS OF CLOTHING DUE TO THIS MESS.
NHTSA complaint #11386507 — an unverified report by a vehicle owner.
at 160,000 milesRidgeland, MSFire
EXTERIOR LIGHTING:TAIL LIGHTS
TL* THE CONTACT OWNS A 2010 MAZDA 6. AFTER BEING STOPPED BY A POLICE OFFICER, THE CONTACT WAS INFORMED THAT THE RED REFLECTOR LENS IN THE TAIL LAMPS WERE MISSING. UPON INSPECTING THE VEHICLE, THE CONTACT BECAME AWARE THAT THE TAIL LIGHT BULBS WERE EXTREMELY HOT, WHICH CAUSED THE REFLECTORS TO SEPARATE FROM THE TAIL LIGHT HOUSINGS. THE DEALER (MAZDA OF JACKSON, 5397 INTERSTATE 55 NORTH FRONTAGE RD, JACKSON, MS 39206, (601) 991-2222) WAS NOTIFIED OF THE FAILURE, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
NHTSA complaint #11100132 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
South Bend, IN
SUSPENSION
I recently had my front subframe replaced as part of your recall, however, the rear subframe and all components attached are suffering from the exact same rust and potential component failure as the front. I was replacing my brakes today and noticed that the entire structure is on the verge of complete failure. The right rear suspension already makes unusual noises when going over even small bumps and I imagine if I were to hit a large pothole that would probably be the end of this car. I imagine all similar Mazda 6s in the Midwest suffer from the exact same degradation and it is a major safety concern. There are places where there's chunks of subframe missing because it has rusted completely through and just disintegrated.
NHTSA complaint #11746080 — an unverified report by a vehicle owner.
Babylon, NY
UNKNOWN OR OTHER
I looked up recalls on my vehicle and it states that The 2011 Mazda6 is part of a recall (NHTSA 19V-323, Mazda 2818I) covering 2011-2013 models for front cross member (subframe) corrosion due to insufficient rust protection . In salt-belt states, this corrosion can cause the lower control arm to detach, reducing steering control and increasing crash risk. Key Details regarding the 2011 Mazda6 Subframe Recall: Scope: The recall affects specific 2011-2013 Mazda6 vehicles (and 2009-2010 models in a previous, related recall). Location Restrictions: Vehicles must have been originally sold in, or currently/previously registered in, 23 "salt belt" states (including CT, NY, MI, MN, OH, etc.). The Issue: The front cross member may experience severe corrosion, causing structural failure of the passenger-side lower control arm mounting point. Symptoms: Drivers may notice a change in steering alignment or a broken cross member. Remedy: Dealers will inspect the cross member and replace it if necessary. Action Required: Owners should contact their local Mazda dealership to check their VIN for open recalls. The recall was officially announced in May 2019 and is an expansion of a 2018 action.
NHTSA complaint #11715942 — an unverified report by a vehicle owner.
Babylon, NY
SUSPENSION
I looked up recalls on my vehicle and it states that The 2011 Mazda6 is part of a recall (NHTSA 19V-323, Mazda 2818I) covering 2011-2013 models for front cross member (subframe) corrosion due to insufficient rust protection . In salt-belt states, this corrosion can cause the lower control arm to detach, reducing steering control and increasing crash risk. Key Details regarding the 2011 Mazda6 Subframe Recall: Scope: The recall affects specific 2011-2013 Mazda6 vehicles (and 2009-2010 models in a previous, related recall). Location Restrictions: Vehicles must have been originally sold in, or currently/previously registered in, 23 "salt belt" states (including CT, NY, MI, MN, OH, etc.). The Issue: The front cross member may experience severe corrosion, causing structural failure of the passenger-side lower control arm mounting point. Symptoms: Drivers may notice a change in steering alignment or a broken cross member. Remedy: Dealers will inspect the cross member and replace it if necessary. Action Required: Owners should contact their local Mazda dealership to check their VIN for open recalls. The recall was officially announced in May 2019 and is an expansion of a 2018 action.
NHTSA complaint #11715942 — an unverified report by a vehicle owner.
at 114,000 milesCrosby, ND
STEERING
The contact owns a 2010 Mazda Mazda6. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently veered to the left. There was no warning light illuminated. The contact stated that the vehicle became difficult to steer. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine cradle had failed and was severely rusted and needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 114,000.
NHTSA complaint #11649768 — an unverified report by a vehicle owner.
at 114,000 milesCrosby, ND
STRUCTURE
The contact owns a 2010 Mazda Mazda6. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently veered to the left. There was no warning light illuminated. The contact stated that the vehicle became difficult to steer. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine cradle had failed and was severely rusted and needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 114,000.
NHTSA complaint #11649768 — an unverified report by a vehicle owner.
Niles, IL
AIR BAGS
The airbag light is still flashing on the dashboard after the airbag recall on this vehicle was fixed. It may be related to a different recall, which is safety campaign #16V594000.
NHTSA complaint #11643653 — an unverified report by a vehicle owner.
Greenwood, IN
SUSPENSION
Extensive rust and corrosion in rear subframe. So severe the vehicle is unsafe to drive.
NHTSA complaint #11624391 — an unverified report by a vehicle owner.
Reynoldsburg, OH
SUSPENSION
2010 mazda 6 i series sedan the entire rear subframe/cradle is rotted along with all the other parts connected to it, the A arm, bumper stops, control arms, rear sway bar the entire rear under carriage. took it to the shop and they said there have been several complaints about this exact issue on several of these cars from 09-13 models. the parts was not painted correctly like the front that was recalled. exposed to all weather elements, the shop wants almost 4k for labor only to fix but the main problem is finding the rear subframe on these cars is almost impossible next to cost a fortune. now i have a yard ornament. junk yard wants to give me 170 bucks for the car but im not doing that. Mazda needs to fix this issue. i would of never know it was rotted out unless i took it to the shop for rear swaying and sagging. its all over the road. very dangerous and will cause a wreck almost certainly. please someone do something about this issue. dont have the money to fix this let alone buy another car.
NHTSA complaint #11604971 — an unverified report by a vehicle owner.
Oneco, CT
SUSPENSION
The rear subframe is compromised; it separated from the body of the car. The vehicle is in my driveway and available for inspection should the need arise. The rear end had felt a bit shaky for a month so I took it to my mechanic, who declared the vehicle "unfit for the road" due to the fact that the subframe was rotted away and detached from the car itself. I was told one big bump is an accident waiting to happen...pieces of the car would go flying and I could be left with zero mobility to evade oncoming traffic. The possibility of projectiles injuring anyone around the car was enough for me to park it. The car has not been inspected by Mazda, the police, or insurance because there was no accident. Since it's not safe to drive, I took the word of my independent mechanic rather than driving it to a dealership. There were no warnings other than a bit of a sway in the rear end, which I originally attributed to its age. I've researched the issue and it seems to be a result of subpar quality with regard to the metal that was used in manufacturing.
NHTSA complaint #11587423 — an unverified report by a vehicle owner.
at 130,000 milesHamilton, OH
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2010 Mazda Mazda6. The contact stated while driving 40–45 MPH, there was an abnormal sound coming from the vehicle. The TPMS warning light was illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the rear main sub frame was completely rusted. There was a crack detected in the middle of the sub frame. The vehicle was taken to the local dealer, where it was diagnosed that the rear sub frame was rusted and needed to be replaced. The vehicle was not repaired. The manufacturer informed the contact that it was normal wear and tear, but no assistance was provided. The failure mileage was approximately 130,000.
NHTSA complaint #11572146 — an unverified report by a vehicle owner.
Frankfort, KY
SUSPENSION
Rear sub frame on car rusting out. Never protected from corrosion or rust. Car is currently in shop. Car has rusted out in the joint just behind drivers rear tire. Received notice of recall on the front of car due to salt and weather conditions front sub frame area replaced . Currently multiple cars have same issues Mazda hasnt fixed or issued any repairs for this
NHTSA complaint #11570548 — an unverified report by a vehicle owner.
Lincoln, MA
SUSPENSION
My gf went for a basic oil change and the automotive person was shocked to find the rear right cross bar to be suffering from incredible corrosion. He said at this point it is unsafe to drive. We looked into recalls for this make and model and there is one for the front cross bar due to insufficient or improper application of a corrosion spray on the frame. How can they say the front needs to be recalled and not the back? If the dealership didn’t do a good job of covering the appropriate metal frame in corrosion resistant spray any car that has that level should be recalled. This is immensely dangerous
NHTSA complaint #11549093 — an unverified report by a vehicle owner.
Mission Viejo, CA
UNKNOWN OR OTHER
Mazda issued a extended warranty for sticky dash board and supposedly mailed notices to owners. I never received one and dispute the fact they mailed it to all owners. The sticky dash repair should be issued as a recall as it presents a significant safety issue. The sticky dash is so shiny that it reflects sun into driver’s eyes and should be considered a significant safety issue. I request the NHTSA to mandate Mazda to make the sticky dash repair a recalled issue versus allowing them to issue a extended warranty. I never got the notice and the issue existed within the warranty period. In addition, what happens if the issue arises after the warranty period. This sticky dash is a defect in the manufacturing of the vehicle and presents a significant safety issue to drivers as it impacts their road visibility, which may lead to increased accidents. Please have Mazda issue a recall on the sticky dash repair due to the manufacturer’s defect. Thank you.
NHTSA complaint #11541192 — an unverified report by a vehicle owner.
Cleveland, OH
SUSPENSION
The rear frame completely corroded. I was on my way to work this morning and the frame broke due to corrosion. I almost lost my life this morning. According to the recall only the front end was considered faulty. I took the vehicle in for the recall and only the front was looked at and replaced.
NHTSA complaint #11538302 — an unverified report by a vehicle owner.
at 160,000 milesCleveland, OH
SUSPENSION
The contact owns a 2010 Mazda Mazda6. The contact stated that while driving at an undisclosed speed, the rear frame detached from the vehicle. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 18V631000 (Suspension, Structure) and the contact related the failure to the recall. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.
NHTSA complaint #11538412 — an unverified report by a vehicle owner.
at 160,000 milesCleveland, OH
STRUCTURE
The contact owns a 2010 Mazda Mazda6. The contact stated that while driving at an undisclosed speed, the rear frame detached from the vehicle. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 18V631000 (Suspension, Structure) and the contact related the failure to the recall. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.
NHTSA complaint #11538412 — an unverified report by a vehicle owner.
Morning View, KY
SUSPENSION
I took car to dealership for recall repair (3) one of which was for front sub-frame corrision While it was there thet called Me and said that the rear sub-frame was rausted so bad it was unsafe to drive and that it would cost $4600 to fix it. It seems to Me if You aknowledge a corrision problem in the front then You would accept responsibility for rear. Mazda said that They would have fixed it if the title were not branded ? It was wrecked in the front end and I replaced hood grille bumper lights etc and has nothing to do with the rear sub-frame. The Mazda Forum say's that it is shoddy workmanship. This car only has 147,000 miles on it and runs like a new car. I am a US army Vet 10 years) and am retired and cannot afford to fix this on My own and this is about doing what is right so I am asking You to help Me to get this problem fixed so I can drive this car. Thank You,
NHTSA complaint #11532534 — an unverified report by a vehicle owner.
Crystal, MN
WHEELS
While im driving the steering is shifting to the right and seems lower on right side. My tires daily need to have air in them because of the uneven weight. While I drive and let go of the gas the car pulls back like an E brake could be stuck not sure though. No accidents at all but it seems like the vehicle is getting weaker and weaker with the uneven weight going down on the tires and steering seems like it's going to crash onto the right without being able to control it.
NHTSA complaint #11526861 — an unverified report by a vehicle owner.
Crystal, MN
STEERING
While im driving the steering is shifting to the right and seems lower on right side. My tires daily need to have air in them because of the uneven weight. While I drive and let go of the gas the car pulls back like an E brake could be stuck not sure though. No accidents at all but it seems like the vehicle is getting weaker and weaker with the uneven weight going down on the tires and steering seems like it's going to crash onto the right without being able to control it.
NHTSA complaint #11526861 — an unverified report by a vehicle owner.
Crystal, MN
SUSPENSION
While im driving the steering is shifting to the right and seems lower on right side. My tires daily need to have air in them because of the uneven weight. While I drive and let go of the gas the car pulls back like an E brake could be stuck not sure though. No accidents at all but it seems like the vehicle is getting weaker and weaker with the uneven weight going down on the tires and steering seems like it's going to crash onto the right without being able to control it.
NHTSA complaint #11526861 — an unverified report by a vehicle owner.
at 32,000 milesAthens, OH
STRUCTURE:INTERIOR PANELS:DASHBOARD
The contact owns a 2010 Mazda Mazda6. The contact stated that the dashboard on the passenger’s side of the vehicle was melted, causing a glare on the windshield which obstructed the view of the contact while driving. The vehicle was taken to the dealer; however, the warranty had expired. The manufacturer was made aware of the failure. The failure mileage was approximately 32,000.
NHTSA complaint #11526027 — an unverified report by a vehicle owner.
at 180,000 milesEast Cleveland, OHCrash
SUSPENSION
The contact owns a 2010 Mazda Mazda6 . The contact stated while driving approximately 25 mph and drove over a bump and lost control of the vehicle and crashed into another vehicle. The contact stated the disc off warning light was illuminated. The contact stated no one was injured nor sought medical attention. A police report was not filed. The vehicle was not drivable. The contact was towed to her residence and then to a local dealer, where it was diagnosed with the rear structure was corroded and needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 180,000. The contact stated that the dealership deemed the vehicle unsafe to bring to the shop and therefore did not perform the necessary repairs in the recall. The dealer notified the contact about that as well as the manufacturer. The contact must arrange a way to tow the vehicle off of their lot.
NHTSA complaint #11515224 — an unverified report by a vehicle owner.
at 180,000 milesEast Cleveland, OHCrash
STRUCTURE
The contact owns a 2010 Mazda Mazda6 . The contact stated while driving approximately 25 mph and drove over a bump and lost control of the vehicle and crashed into another vehicle. The contact stated the disc off warning light was illuminated. The contact stated no one was injured nor sought medical attention. A police report was not filed. The vehicle was not drivable. The contact was towed to her residence and then to a local dealer, where it was diagnosed with the rear structure was corroded and needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 180,000. The contact stated that the dealership deemed the vehicle unsafe to bring to the shop and therefore did not perform the necessary repairs in the recall. The dealer notified the contact about that as well as the manufacturer. The contact must arrange a way to tow the vehicle off of their lot.
NHTSA complaint #11515224 — an unverified report by a vehicle owner.
Smithville, TN
SUSPENSION
The rear subframe is corroded with rust to the point of about to break into pieces. I did not have control of the vehicle and could not drive above 40mph, sudden pull to one side while braking, loose steering. I could have had a wreck if the subframe would have broke before taking the vehicle in to be inspected by an independent service center. I live over an hour to the nearest Mazda dealership and the car is not drivable. No warning lamps came on and I first noticed the problems around January 11,2023. The part looks completely tissue thin all over and the rest of the components look new bolted to it. I do have pictures from the independent service center. I think the car needs to be seen by a regional service manager like a Mazda engineer. This is not just rust this is a defective part that was to thin to begin with.
NHTSA complaint #11504756 — an unverified report by a vehicle owner.
at 70,000 milesNoblesville, IN
SUSPENSION
The contact called on behalf of a client who owns a 2010 Mazda Mazda6. The contact stated that the steering wheel failed to operate as designed and the vehicle was pulling either to the left or the right. The vehicle was diagnosed that the rear passenger’s side cross member was rusted and needed to be replaced. The dealer was notified of the failure and the contact was advised that the rear cross member was not covered. The vehicle was not repaired. The manufacturer was notified of the failure and the mechanic was informed that the customer was liable for the cost of the repair. The failure mileage was approximately 70,000.
NHTSA complaint #11504534 — an unverified report by a vehicle owner.
