Owners have filed 128 complaints
about the 2012 Mazda MAZDA6 with NHTSA between 2011 and 2026.
The largest single group is the airbags.
Across this model's run it ranks 13 of 18 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 39
Against the median year of the Mazda MAZDA6. 50 means typical for this
model; 100 means roughly double.
Severity — 60
11.7% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 20
12% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
22.9%
10,000 – 24,999 miles
11.5%
25,000 – 49,999 miles
1826.5%
50,000 – 74,999 miles
1623.5%
75,000 – 99,999 miles
1522.1%
100,000 – 149,999 miles
1116.2%
150,000+ miles
57.4%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 2011peak 11Jan 2026
Recalls on the 2012 Mazda MAZDA6
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
19V782000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
19V323000
STRUCTURE
Mazda North American Operations (Mazda) is recalling certain 2011-2013 Mazda6 vehicles sold, or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland,Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. The front cross member may corrode after exposure to road salt.
Risk: Corrosion may weaken the mounting point for the passenger side lower control arm, unexpectedly changing the steering alignment and increasing the risk of a crash.
18V717000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia, or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2010-2013 Mazda6, 2010-2012 CX-7, and 2010-2015 CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with cer
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
17V457000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Mazda North America Operations (Mazda) is recalling certain 2012 CX-7, CX-9 and Mazda6 vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Mazda is recalling certain 2009 CX-7, CX-9 and Mazda6 vehicles sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Mazda is recalling certain 2007-2008 CX-7 and CX-9 sold, or ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
14V114000
FUEL SYSTEM, GASOLINE
Mazda North America Operations (Mazda) is recalling certain model year 2010-2012 Mazda6 vehicles manufactured September 14, 2009, through May 2, 2011, and equipped with 2.5L engine. In the affected vehicles, spiders may weave a web in the evaporative canister vent hose, blocking it and causing the fuel tank to have an excessive amount of negative pressure.
Risk: Negative pressure could cause the fuel tank to crack resulting in a fuel leak, increasing the risk of a fire.
13V425000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Mazda is recalling certain model year 2009-2013 Mazda6 vehicles manufactured February 4, 2008, through August 24, 2012. The door latch mounting screws may become loose.
Risk: If all three door latch mounting screws become excessively loose the door latch mechanism would not engage and the door might open while the vehicle is in motion increasing the risk of accident or injury.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20192017,008 units in Canada
Structure
Issue: The front cross-member may rust due to a manufacturing defect. This could affect handling and cause reduced steering control. Note: This problem only affects cars registered and operated in areas of heavy road salt usage during winter months (Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland & Labrador), Safety Risk: Reduced handling and steering control could increase the risk of a crash. Corrective Actions: Mazda will notify owners by mail and instruct them to take their car to a dealership to inspect the front cross-member and install a drain hose. Depending on its condition, the dealer will install a reinforcement and a wax coating, or replace the front cross-member. Note: This is an expansion of Recall 2018-504.
Recall 201859717,701 units in Canada
Airbag
On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag. This could cause the airbag to deploy with more force than normal. As a result, if the vehicle were involved in a collision that warrants airbag deployment, fragments could be propelled toward vehicle occupants, and the airbag assembly could be damaged, preventing proper function. These issues could increase the risk of injury. Correction: Dealers will replace the passenger frontal airbag inflator. Note: Canadian climate results in the propellant degrading slowly. The recall is being conducted as a precaution to address future risk, and is expected to replace airbag inflators before their function would be affected. Additional Note: This is an expansion of recall 2018-040.
Recall 20140755,466 units in Canada
Fuel System
On certain vehicles equipped with the 2.5L engine, a particular type of spider may weave a web in the evaporative canister vent line which may cause a restriction in the line. If this occurs, the fuel tank pressure may become excessively negative when the emission control system works to purge the vapors from the canister. As the canister is purged repeatedly during normal operation, the stress on the fuel tank may eventually result in a crack causing a fuel leak. Fuel leakage, in the presence of an ignition source, could result in a fire causing injury and/or property damage. Correction: Dealers will inspect the canister vent line and, if a web is found, the fuel tank and check valve on the canister vent line will be replaced. The Powertrain Control Module (PCM) will be reprogrammed with modified software having a function to avoid excessive negative pressure of the fuel tank.
Recall 201332225,155 units in Canada
Structure
On certain vehicles, door latch screws could loosen over time, causing the door(s) to fail to latch when closed and illuminating the door ajar warning light. If the vehicle is driven in this condition, the door(s) could open while the vehicle is in motion, increasing the risk of an accident causing injury and/or property damage. Correction: Dealers will inspect and re-tighten or replace the latch screws.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 100,000 milesIndianapolis, INCrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 2012 MAZDA MAZDA6. WHILE DRIVING 35 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE BACK, LEGS, HIP, AND NECK THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A COLLISION CENTER WHERE THE VEHICLE WAS DEEMED DESTROYED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #11157345 — an unverified report by a vehicle owner.
at 120,000 milesMarshall, WIFire
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2012 MAZDA 6. THE CONTACT STATED THAT THERE WAS AN INTERNAL ELECTRICAL FAILURE THAT CAUSED THE HEADLIGHTS TO BURN OUT. THE CONTACT REPLACED THE HEADLIGHT SOCKETS TWICE ON EACH SIDE AND NOTICED THAT THE AREA WAS MELTING AROUND THE FRONT HEAD LAMP ASSEMBLY SOCKETS. RUSS DARROW MAZDA OF MADISON (5234 HIGH CROSSING BLVD, MADISON, WI 53718, (877) 369-8081) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO HAVE A DEALER REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
NHTSA complaint #11156611 — an unverified report by a vehicle owner.
at 120,000 milesMarshall, WIFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 MAZDA 6. THE CONTACT STATED THAT THERE WAS AN INTERNAL ELECTRICAL FAILURE THAT CAUSED THE HEADLIGHTS TO BURN OUT. THE CONTACT REPLACED THE HEADLIGHT SOCKETS TWICE ON EACH SIDE AND NOTICED THAT THE AREA WAS MELTING AROUND THE FRONT HEAD LAMP ASSEMBLY SOCKETS. RUSS DARROW MAZDA OF MADISON (5234 HIGH CROSSING BLVD, MADISON, WI 53718, (877) 369-8081) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO HAVE A DEALER REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
NHTSA complaint #11156611 — an unverified report by a vehicle owner.
at 97,000 milesHouston, TXCrash1 injured
AIR BAGS
ON JULY 18, 2018 I WAS IN FRONTAL IMPACT ACCIDENT. WHILE DRIVING ON A CITY STREET. I WAS ALONE AND DRIVING I DID NOT HAVE A PHONE IN MY POSSESSION OR IN THE CAR AT THAT TIME. THE VEHICLE THAT HIT ME WAS TRAVELING AT LEAST 40 MILES AN HOUR. THE UPPER AND SIDE AIRBAGS DID NOT DEFLATE, THE FRONT AIRBAG DEFLATED SIDEWAYS AND MISSED MY FACE COMPLETELY. MY TORSO HIT THE STEERING WHEEL AND MY STERNUM WAS FRACTURED. MY RIGHT ANKLE WAS BRUISED, SCRAPED AND SPRAINED. BECAUSE OF THE SEVERE PAIN I WAS IN, I WAS NOT ABLE TO GET OUT OF THE VEHICLE ON MY OWN. I CARRIED OUT OF THE VEHICLE AND LAID ON THE GRASS. I WAS TAKEN BY AMBULANCE IN SEVERE PAIN AND COULD NOT STAND OR SIT UP I WAS DIAGNOSED WITH A FRACTURED STERNUM AND SPRAINED RIGHT ANKLE. CAR IS TOTALED $11,000.00 WORTH OF DAMAGE. I HAVE NOT BEEN ABLE TO WORK IN 3 WEEKS BECAUSE OF THE SEVERITY OF THE FRACTURE ON MY STERNUM.
NHTSA complaint #11120095 — an unverified report by a vehicle owner.
at 97,000 milesHouston, TXCrash1 injured
STRUCTURE:BODY
ON JULY 18, 2018 I WAS IN FRONTAL IMPACT ACCIDENT. WHILE DRIVING ON A CITY STREET. I WAS ALONE AND DRIVING I DID NOT HAVE A PHONE IN MY POSSESSION OR IN THE CAR AT THAT TIME. THE VEHICLE THAT HIT ME WAS TRAVELING AT LEAST 40 MILES AN HOUR. THE UPPER AND SIDE AIRBAGS DID NOT DEFLATE, THE FRONT AIRBAG DEFLATED SIDEWAYS AND MISSED MY FACE COMPLETELY. MY TORSO HIT THE STEERING WHEEL AND MY STERNUM WAS FRACTURED. MY RIGHT ANKLE WAS BRUISED, SCRAPED AND SPRAINED. BECAUSE OF THE SEVERE PAIN I WAS IN, I WAS NOT ABLE TO GET OUT OF THE VEHICLE ON MY OWN. I CARRIED OUT OF THE VEHICLE AND LAID ON THE GRASS. I WAS TAKEN BY AMBULANCE IN SEVERE PAIN AND COULD NOT STAND OR SIT UP I WAS DIAGNOSED WITH A FRACTURED STERNUM AND SPRAINED RIGHT ANKLE. CAR IS TOTALED $11,000.00 WORTH OF DAMAGE. I HAVE NOT BEEN ABLE TO WORK IN 3 WEEKS BECAUSE OF THE SEVERITY OF THE FRACTURE ON MY STERNUM.
NHTSA complaint #11120095 — an unverified report by a vehicle owner.
at 131,000 milesNEW Orleans, LACrash2 injured
AIR BAGS
TL* THE CONTACT OWNED A 2012 MAZDA 6. WHILE DRIVING APPROXIMATELY 30 MPH AND ATTEMPTING TO AVOID A COLLISION, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED, BUT THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED AND TOWED TO AN UNDISCLOSED LOCATION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER (RENT TO OWN OUTLET, 1027 WESTBANK EXPY, GRETNA, LA 70053) WERE NOTIFIED OF THE FAILURE. THE DRIVER SUSTAINED AN INJURED LEFT SHOULDER AND THE FRONT PASSENGER SUSTAINED FACIAL AND ORAL INJURIES. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 131,000.
NHTSA complaint #11090226 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Columbus, NE
UNKNOWN OR OTHER
Passenger dash has cracked some and dash is very very sticky..why has this happened..I feel if airbag had to deploy it would not because of this situation
NHTSA complaint #11711883 — an unverified report by a vehicle owner.
Eastampton, NJ
UNKNOWN OR OTHER
The rear subframe and suspension parts are rusted so bad that the car is not safe to drive. Looked up recalls and found out the front subframe had a recall and was taken care of before I bought the car. Also found recall for my model of car that were registered in state that use salt on there roads which is one of the state i live in. Was told my Mazda corporation the only certain 2012 mazda vehicle's vehicle's were covered for rusting issues with the rear . If the front of the car is recalled and the same problem happens with the rear of the car shouldn't it be covered for something? I have an appointment coming up on the 21 of January which is ridiculous that I have to wait 3 weeks to have it looked at. . Thank you for your time. The only reason I found the problem with the car was a stick got stuck in the rusted out parts and when I took it out a bunch of rust fell on the ground.
NHTSA complaint #11710529 — an unverified report by a vehicle owner.
Eastampton, NJ
SUSPENSION
The rear subframe and suspension parts are rusted so bad that the car is not safe to drive. Looked up recalls and found out the front subframe had a recall and was taken care of before I bought the car. Also found recall for my model of car that were registered in state that use salt on there roads which is one of the state i live in. Was told my Mazda corporation the only certain 2012 mazda vehicle's vehicle's were covered for rusting issues with the rear . If the front of the car is recalled and the same problem happens with the rear of the car shouldn't it be covered for something? I have an appointment coming up on the 21 of January which is ridiculous that I have to wait 3 weeks to have it looked at. . Thank you for your time. The only reason I found the problem with the car was a stick got stuck in the rusted out parts and when I took it out a bunch of rust fell on the ground.
NHTSA complaint #11710529 — an unverified report by a vehicle owner.
at 188,000 milesWaterford, CT
SUSPENSION
The contact owns a 2012 Mazda Mazda6. The contact stated while driving 55 MPH and crossing a bridge, the vehicle stopped unexpectedly after driving over several expansion joints. The contact stated that the vehicle had not stalled. The contact exited the vehicle and noticed that the passenger’s side front wheel was slanted into the wheel well. The contact inspected the wheel well and noticed that the control arm had sheared off at the cross member. The contact stated that prior to the failure, the steering wheel had turned slightly to the right. The contact researched online and related the failure to NHTSA Campaign Number: 19V323000 (Structure, Suspension), which included the VIN. The contact stated that the vehicle was towed to a dealer, where the contact was advised that the VIN was included in a recall, and the contact was advised that the vehicle needed to be diagnosed to determine the cause of the failure. The contact stated that the dealer had not diagnosed vehicle in a month. The manufacturer was informed of the failure and advised the contact to work with the dealer. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer and dealer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 188,000.
NHTSA complaint #11698215 — an unverified report by a vehicle owner.
at 188,000 milesWaterford, CT
STRUCTURE
The contact owns a 2012 Mazda Mazda6. The contact stated while driving 55 MPH and crossing a bridge, the vehicle stopped unexpectedly after driving over several expansion joints. The contact stated that the vehicle had not stalled. The contact exited the vehicle and noticed that the passenger’s side front wheel was slanted into the wheel well. The contact inspected the wheel well and noticed that the control arm had sheared off at the cross member. The contact stated that prior to the failure, the steering wheel had turned slightly to the right. The contact researched online and related the failure to NHTSA Campaign Number: 19V323000 (Structure, Suspension), which included the VIN. The contact stated that the vehicle was towed to a dealer, where the contact was advised that the VIN was included in a recall, and the contact was advised that the vehicle needed to be diagnosed to determine the cause of the failure. The contact stated that the dealer had not diagnosed vehicle in a month. The manufacturer was informed of the failure and advised the contact to work with the dealer. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer and dealer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 188,000.
NHTSA complaint #11698215 — an unverified report by a vehicle owner.
at 204,000 milesMilwaukee, WI
SUSPENSION
The contact owns a 2012 Mazda Mazda6. The contact stated while driving 55 MPH, the steering wheel began to shake violently, with the low tire pressure warning light illuminated. The contact pulled over to inspect the vehicle and discovered that the front passenger’s side tire had detached from the vehicle. The contact's father was called to the scene and the spare tire was placed on the vehicle. The contact then drove to an independent mechanic where both the front driver’s and front passenger’s side tires were replaced. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The vehicle was taken to the dealer where a diagnostic test was performed; and the diagnostic test determined that the cross member had corroded and caused the tire failure. The contact was then notified that the vehicle was not covered under NHTSA Campaign Number: 19V323000 (Structure, Suspension) and that the warranty on the vehicle had expired. The vehicle remained in the possession of the dealer and was not repaired. The failure mileage was 204,000.
NHTSA complaint #11605371 — an unverified report by a vehicle owner.
at 204,000 milesMilwaukee, WI
STRUCTURE
The contact owns a 2012 Mazda Mazda6. The contact stated while driving 55 MPH, the steering wheel began to shake violently, with the low tire pressure warning light illuminated. The contact pulled over to inspect the vehicle and discovered that the front passenger’s side tire had detached from the vehicle. The contact's father was called to the scene and the spare tire was placed on the vehicle. The contact then drove to an independent mechanic where both the front driver’s and front passenger’s side tires were replaced. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The vehicle was taken to the dealer where a diagnostic test was performed; and the diagnostic test determined that the cross member had corroded and caused the tire failure. The contact was then notified that the vehicle was not covered under NHTSA Campaign Number: 19V323000 (Structure, Suspension) and that the warranty on the vehicle had expired. The vehicle remained in the possession of the dealer and was not repaired. The failure mileage was 204,000.
NHTSA complaint #11605371 — an unverified report by a vehicle owner.
North Royalton, OH
SUSPENSION
Front subframe completely rusted out causing loss of steering. I believe this should have been covered by Safety Recall 2818I which addresses the issue. Mazda inspected and said because the recall was performed in 2019 on this car, there is nothing more they can do, once and done. Unfortunately their fix didn't take care of the issue.
NHTSA complaint #11603117 — an unverified report by a vehicle owner.
Maple Plain, MN
STRUCTURE:BODY
My 2012 mazda 6 Subframe is is unsafe to drive due to over-time corrosion My local mechanics said Madzda Corp. should fix it.
NHTSA complaint #11593397 — an unverified report by a vehicle owner.
Farmington, NY
SUSPENSION
Rear sub frame, critical fail- rusted through. Needs new rear subframe. Wheel pulling to right, unable to align. I bought this car 2 weeks ago for my 16 year old daughter and was told today it needs to be scrapped. She is devastated . We are out 4500 with no recourse. I bought a Mazda because I trusted the safety. I am so disappointed. If the front was recalled the rear should have been too.
NHTSA complaint #11588995 — an unverified report by a vehicle owner.
Orlando, FL
UNKNOWN OR OTHER
THE REAR SUBFRAME IS RUSTED IN LAYERS AND IS SPALLING OFF.
NHTSA complaint #11575655 — an unverified report by a vehicle owner.
Houston, TX
AIR BAGS
The passenger dash board is melting. It covers the passengers air bag. I would like to know if a recall is still possible for my vehicle. I understand that there was a recall in 2015-2017, but unfortunately I did not received the notice since I was moving from Illinois to Kansas and later to Texas and continued changing addresses during that time frame.
NHTSA complaint #11563908 — an unverified report by a vehicle owner.
Houston, TX
UNKNOWN OR OTHER
The passenger dash board is melting. It covers the passengers air bag. I would like to know if a recall is still possible for my vehicle. I understand that there was a recall in 2015-2017, but unfortunately I did not received the notice since I was moving from Illinois to Kansas and later to Texas and continued changing addresses during that time frame.
NHTSA complaint #11563908 — an unverified report by a vehicle owner.
New Era, MI
SUSPENSION
Severe rusting of the rear frame and suspension
NHTSA complaint #11562915 — an unverified report by a vehicle owner.
Sioux Falls, SD
STEERING
I was driving down the road when my steering, suddenly and with out warning began pulling very hard to the right and the steering wheel began turning to the left. My car made loud noises when I tried to straighten out the steering wheel and when I tried to turn. Its also appeared to be rubbing on the inside of the wheel well. Further inspection revealed that the support where the control arm is connected to the frame had torn away from the frame due to oxidation. There is significant oxidation on the frame and there are large areas that no longer appear to be solid.
NHTSA complaint #11518399 — an unverified report by a vehicle owner.
Sioux Falls, SD
UNKNOWN OR OTHER
I was driving down the road when my steering, suddenly and with out warning began pulling very hard to the right and the steering wheel began turning to the left. My car made loud noises when I tried to straighten out the steering wheel and when I tried to turn. Its also appeared to be rubbing on the inside of the wheel well. Further inspection revealed that the support where the control arm is connected to the frame had torn away from the frame due to oxidation. There is significant oxidation on the frame and there are large areas that no longer appear to be solid.
NHTSA complaint #11518399 — an unverified report by a vehicle owner.
Mcguffey, OH
UNKNOWN OR OTHER
The passenger side Dash on my 2012 Mazda 6 that I just purchased 3 years ago is melting and deteriorating and it's cracked and its leaves a real bad glare on the windshield and I think they said it was a recall that was back in 2015 but this car was never fixed and that recall wasn't fixed so how do I go about getting that recall fixed because when I talk to [XXX] at Mazda direct and Fostoria they said that there was nothing they could do and it is a real bad safety hazard. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11517434 — an unverified report by a vehicle owner.
Mcguffey, OH
STRUCTURE
The passenger side Dash on my 2012 Mazda 6 that I just purchased 3 years ago is melting and deteriorating and it's cracked and its leaves a real bad glare on the windshield and I think they said it was a recall that was back in 2015 but this car was never fixed and that recall wasn't fixed so how do I go about getting that recall fixed because when I talk to [XXX] at Mazda direct and Fostoria they said that there was nothing they could do and it is a real bad safety hazard. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11517434 — an unverified report by a vehicle owner.
Bethlehem, PA
STEERING
I FELT SOMETHING WAS WEIRD WITH THE STEERING ONE DAY SO I WENT TO MAZDA DEALER BECAUSE I NOTICED CORROSION ON FRONT DRIVER CROSS AND REAR COMPONENTS WHICH HAVE CORROSION AND BASEBALL SIZE HOLES. INSPECTED BY LOCAL MAZDA DEALER IN EARLY 2022 WAS TOLD "WE SEE A LOT WORSE THAN THIS" SO NOTHING WAS FIXED OR REPLACED BY DEALER. OCTOBER 2022 FAILED PA STATE INSPECTION FOR SUBFRAME RUST SAFETY CONCERNS. 2023 GOT ANOTHER MECHANIC TO LOOK AND THEY ESTIMATE OVER $6,000 REPAIR COST (DOCS. ATTACHED). SERIOUS SAFETY CONCERNS CAUSES VEHICLE TO SIT UNUSED WHICH MAKES IT AVAILABLE FOR INSPECTION ANYTIME. POLICE OR INSURANCE REPRESENTATIVE WERE NOT CONTACTED BUT CAN BE IF NEEDED.
NHTSA complaint #11501876 — an unverified report by a vehicle owner.
Bethlehem, PA
UNKNOWN OR OTHER
I FELT SOMETHING WAS WEIRD WITH THE STEERING ONE DAY SO I WENT TO MAZDA DEALER BECAUSE I NOTICED CORROSION ON FRONT DRIVER CROSS AND REAR COMPONENTS WHICH HAVE CORROSION AND BASEBALL SIZE HOLES. INSPECTED BY LOCAL MAZDA DEALER IN EARLY 2022 WAS TOLD "WE SEE A LOT WORSE THAN THIS" SO NOTHING WAS FIXED OR REPLACED BY DEALER. OCTOBER 2022 FAILED PA STATE INSPECTION FOR SUBFRAME RUST SAFETY CONCERNS. 2023 GOT ANOTHER MECHANIC TO LOOK AND THEY ESTIMATE OVER $6,000 REPAIR COST (DOCS. ATTACHED). SERIOUS SAFETY CONCERNS CAUSES VEHICLE TO SIT UNUSED WHICH MAKES IT AVAILABLE FOR INSPECTION ANYTIME. POLICE OR INSURANCE REPRESENTATIVE WERE NOT CONTACTED BUT CAN BE IF NEEDED.
NHTSA complaint #11501876 — an unverified report by a vehicle owner.
Bethlehem, PA
SUSPENSION
I FELT SOMETHING WAS WEIRD WITH THE STEERING ONE DAY SO I WENT TO MAZDA DEALER BECAUSE I NOTICED CORROSION ON FRONT DRIVER CROSS AND REAR COMPONENTS WHICH HAVE CORROSION AND BASEBALL SIZE HOLES. INSPECTED BY LOCAL MAZDA DEALER IN EARLY 2022 WAS TOLD "WE SEE A LOT WORSE THAN THIS" SO NOTHING WAS FIXED OR REPLACED BY DEALER. OCTOBER 2022 FAILED PA STATE INSPECTION FOR SUBFRAME RUST SAFETY CONCERNS. 2023 GOT ANOTHER MECHANIC TO LOOK AND THEY ESTIMATE OVER $6,000 REPAIR COST (DOCS. ATTACHED). SERIOUS SAFETY CONCERNS CAUSES VEHICLE TO SIT UNUSED WHICH MAKES IT AVAILABLE FOR INSPECTION ANYTIME. POLICE OR INSURANCE REPRESENTATIVE WERE NOT CONTACTED BUT CAN BE IF NEEDED.
NHTSA complaint #11501876 — an unverified report by a vehicle owner.
Highlands Ranch, CO
UNKNOWN OR OTHER
Sun/moonroof exploded. My own and others' safety were at risk due to falling broken glass The problem was not confirmed by a dealer yet The vehicle will be inspected from glass company/dealer No warning messages or lights indicated the failure.
NHTSA complaint #11466654 — an unverified report by a vehicle owner.
Yorkville, IL
STRUCTURE:BODY
Hello, I have 2012 Mazda6 was involved in a previous Safety Recall in regards to a rusting engine subframe. I was informed to bring my car in my local Mazda Dealer. My car has serious rusting issues with my subframe, Mazda decided in lieu of replacing the subframe they attached a subframe brace. While having my car serviced the mechanic and I noticed SEVERE rusting at the subframe which this recall was suppose to taken cared of. Ive attached a couple of pics but I have more that details the severe rusting. I feel a little disheartened that this recall fix the issue adequately. I want to 100% confident that the car is truely safe to drive for me and my family.
NHTSA complaint #11441655 — an unverified report by a vehicle owner.
at 138,000 milesGlencampbell, PA
SUSPENSION
I WAS STOPPED AT A RED LIGHT IN TOWN AND WENT TO MAKE A LEFT HAND TURN WHEN I HEARD A LOUD POP AND THEN A SPRINGING NOISE. I MYSELF LOOKED UNDER THE CAR AND JUST ASSUMED I RAN OVER SOMETHING AND IT HIT THE BOTTOM OF THE CAR. I HAD A FRIEND LOOK UNDER IT ALSO AND HE DIDN'T SEE ANYTHING EITHER. I JUST FOUND THIS OUT YESTERDAY WHEN IT FAILED INSPECTION.
NHTSA complaint #11342664 — an unverified report by a vehicle owner.
at 149,000 milesNashville, TN
ELECTRICAL SYSTEM
I OWN A 2012 MAZDA 6, VIN#[XXX], THAT I BOUGHT IN 2012. FOR THE PAST COUPLE OF YEARS I'VE BEEN DEALING WITH ELECTRICAL ISSUES WITH THIS CAR. FOR A FEW YEARS I WAS JUST DEALING WITH THE HEADLIGHTS CONTINUOUSLY GOING OUT EVERY 3 OR 4 MONTHS. AT FIRST I WAS THINKING THE LIGHT WAS DEFECTIVE, BUT AFTER SOME RESEARCH I LEARNED THAT THIS IS A MORE THAN A COMMON OCCURRENCE WITH THESE CARS. THIS IS THE MAIN COMPLAINT. IT HAS BEEN LINKED TO THE ELECTRICAL SYSTEM THAT YOUR SERVICE DEPARTMENT SAID WAS THE ISSUE. IT ALSO MENTIONED THE ELECTRICAL ISSUE CAUSING THE CAR TO SUDDENLY SHUT DOWN WHICH IS THE PROBLEM I AM CURRENTLY HAVING NOW. MY CAR HAS SHUTDOWN A TOTAL OF 4 TIMES, THE LAST TIME BEING ON THE INTERSTATE. THIS IS RIDICULOUS! THIS IS A KNOWN PROBLEM BY MAZDA THAT HAS NOT BEEN ADDRESSED. ARE YOU WAITING FOR SOMEONE TO DIE IN AN ACCIDENT? THIS NEEDS TO BE FIXED IMMEDIATELY. MY DAUGHTER DRIVES THIS CAR! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11326448 — an unverified report by a vehicle owner.