202 of the
593 complaints about the 2010 Mercedes Benz C300 are about the
airbag system — 34% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
75,000 miles.
After having the airbag recall for my Mercedes done, the Electronic Steering Lock failed and my car would not start and the steering wheel is locked. They said my car was ready to pick up and when I arrived the car was completely inoperable. The MB Dealership in Lynnfield, MA wants $2700 to fix it. If you google Mercedes W204 ESLfailure you will see thousand of owners on facebook, message boards and forums that have this part fail, leaving people stranded in sometime dangerous situations. There should be a recall to permanently fix this issue as owners are getting stranded. Its really an issue of "when" the ESL will fail on older models and not "if". The kicker is, the dealership said only they can fix the problem as it is an anti-theft issue. This seems very wrong, owners shouldn't be forced to pay Mercedes to fix their defective, cheap electric motors in the ESL that fail on almost every model that its in. These defective motors are what causes the steering lock failure in almost every instance. MB acts like its normal to be driving properly one day and then next your steering is completely locked and your car will not start because a $15 electronic motor in the ESL failed. Furthermore, these are All wheel drive or rear wheel drive, in addition to the locked steering wheel which makes towing very, very difficult and unsafe. Thank you
NHTSA complaint #11736912 — an unverified report by a vehicle owner.
at 97,000 milesRockville, MD
AIR BAGS
The contact owns a 2010 Mercedes-Benz C300. The contact stated that the battery and alternator were being drained. The check engine warning light was illuminated. Additionally, the front air bag sensor message and a fog light message were displayed. The vehicle was towed to an unknown local dealer; however, the dealer was unable to determine the cause of the failure. The contact then reached out to Mercedes-Benz of Tysons Corner Service and Parts, located at 8545 Leesburg Pike, Vienna, VA 22182, and was informed about a diagnostic test to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 97,000. The VIN was not available.
NHTSA complaint #11717513 — an unverified report by a vehicle owner.
Roslindale, MA
AIR BAGS
Got a car from the dealer soon weeks after the rear subframe was so corroded alignment was able to get done and was snapped on both sides airbag light came on doesn’t go away and the rear right brake like started using the fog light as a turn signal
NHTSA complaint #11686269 — an unverified report by a vehicle owner.
Roslindale, MA
AIR BAGS
Due to the corrosion in the rear subframe both side of lower control arms snapped the tires to the car are wearing out due to the corrosion in rear subframe and it’s was also hitting my gas tank if I was to go over any holes which can cause a bigger issue
NHTSA complaint #11686271 — an unverified report by a vehicle owner.
Baltimore, MD
AIR BAGS
While i have a few recalls i plan on needing service from Mercedes for, I just found out that Mercedes has a Class action lawsuit involving my C class mercedes C300 from 2010-2022 years. I was driving and ran into a pothole. My car rear started making noise and sounds. I went to the auto shop amd was told my rear subframe was damaged and would cost over 2,000. I and putting in a complaint to make sure Mercedes honor this recall/ extended warranty for my vehicle.
NHTSA complaint #11678959 — an unverified report by a vehicle owner.
Seattle, WA
AIR BAGS
Passenger side front airbag reports as inoperable.
NHTSA complaint #11653692 — an unverified report by a vehicle owner.
Kennesaw, GA
AIR BAGS
I purchased the vehicle in 2010 & immediately had to have the electrical system for all lights replaced. The lights on the vehicle goes out every 2 mos as if theres an electrical issue. Air bags had a recall & have been replaced now the system states there is a malfunction. This started 09/08/22.
NHTSA complaint #11488879 — an unverified report by a vehicle owner.
Brandon, FLCrash1 injured
AIR BAGS
Airbags did not deploy after rear-ending another car. Airbags had been recalled and repaired at the Mercedes dealership. There weren't any lights on the dashboard at the time.
NHTSA complaint #11418071 — an unverified report by a vehicle owner.
at 131,000 milesTampa, FLCrash1 injured
AIR BAGS
THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT STATED HE HAD AN UNKNOWN RECALL ON THE FRONT DRIVER AND PASSENGER SIDE AIRBAGS COMPLETED. THE CONTACT STATED 6 MONTHS LATER, HE WAS INVOLVED IN AN ACCIDENT AND WAS REAR-ENDED BY A MOTORCYCLE. THE CONTACT STATED THE VEHICLE IN FRONT OF HIM STOPPED ABRUPTLY CAUSING HIM TO REAR END INTO THE VEHICLE. NO AIR BAGS DEPLOYED. THE CONTACT STATED HE HIT HIS HEAD WITH THE STEERING WHEEL WHICH CAUSED A CONCUSSION AND HIS LEFT EYE DOES NOT OPEN FULLING. THE CONTACT WAS SEEN BY AN AMBULANCE AND SEEK MEDICAL ATTENTION FROM HIS PRIMARY DOCTOR AND WAS REFERRED TO A NEUROLOGIST. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO A LOT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 131,000.
NHTSA complaint #11417562 — an unverified report by a vehicle owner.
at 171,500 milesFremont, CA
AIR BAGS
AUG 12, 2020 TOOK C300 TO FLETCHER JONES MOTORCARS OF FREMONT. I PAID FOR THEM TO DO AN OIL & FILTER CHANGE AFTER THEY DID PERFORM RECALL 2018120017 ~ 18P9193104 CAUSE: RECALL 2019120027. PAID $204.65 THAT DAY. 01/21/21- AFTER DRIVING, W MY SIGNIFICANT OTHER, AT CITY SPEED LIMIT TO FEDEX WHICH IS 1 MILE FROM MY HOUSE ON SAME STREET, AND BACK, MY SIG OTHER COULDN'T PUT BACK THE SEAT AND THE AIRBAG LIGHTS WERE ON. I HAD TO DRIVE TO WORK NEXT DAY, UNSAFE...PRESSED UP AGAINST STEERING WHEEL BECAUSE I'M 6 FEET. SOMEHOW THAT WENT AWAY. 03/09/21- I TOOK IN THE CAR, BY TOW TRUCK, BACK SAME PLACE FLETCHER JONES AND HAD A BEE SERVICE PER MANUFACTURERS SPECIFICATIONS SERVICE DEALT ON MY CAR THEY PERFORMED BE SERVICE WITH BRAKE FLUID FLUSH NUMEROUS OTHER STUFF I'M ALSO REPORTED TO THEM A MISFIRING BECAUSE I DID HOOK UP AN OBD2 BUT DURING THEIR ROAD TEST THEY JUST NOTED A STRONG VIBRATION FROM THE DRIVELINE THEY RAN A QUICK TEST FOUND NO FAULT BUT NOTED COLLAPSED BACKSLASH WORN MOTOR AND TRANSMISSION MOUNTS AND RECOMMEND REPLACEMENT THEY ALSO NOTED VOLTAGE RELATED FAULTS HOWEVER THE ALTERNATOR AND BATTERY WOULD PASS THEIR TESTS AND THEY RELEASED MY CAR TO ME AFTER CHARGING ME $576.97. TODAY, 03/19/21- HAD TO TOW MY CAR AGAIN FROM APPROXIMATELY THREE BLOCKS AWAY BECAUSE IT JUST TURNED OFF ON ME WITH A MESSAGE BRAKE SRS EDT, AND SOMETHING ABOUT IT FAILING. NOW...IM STUCK BECAUSE MERCEDES SCREWED ME!
NHTSA complaint #11403988 — an unverified report by a vehicle owner.
at 68,801 milesPortsmouth, NH
AIR BAGS
THE PASSENGER HEAD REST MALFUNCTIONED WHILE VEHICLE WAS OFF NO KEY IN THE IGNITION AND IN A SAFE LOCATION.
NHTSA complaint #11362534 — an unverified report by a vehicle owner.
Scott City, KS
AIR BAGS
REALLY CANT SAY MUCH CAUSE THATS HOW I BOUGHT THE CAR.
NHTSA complaint #11315467 — an unverified report by a vehicle owner.
Bristol, RI
AIR BAGS
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C CLASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND IT WAS CONFIRMED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11311129 — an unverified report by a vehicle owner.
Wayne, PA
AIR BAGS
DEALER DOES NOT HAVE PARTS AVAILABLE TO REPLACE DEFECTIVE AIRBAGS.
NHTSA complaint #11308706 — an unverified report by a vehicle owner.
Ligonier, PA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE REGARDING THE AIR BAGS. SMAIL MERCEDES-BENZ (5053 US-30, GREENSBURG, PA) AND THE MANUFACTURER WERE NOTIFIED ON MULTIPLE OCCASIONS AND INFORMED THE CONTACT THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11255780 — an unverified report by a vehicle owner.
Rockford, IL
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. NAPLETON AUTO WERKS (6600 E RIVERSIDE BLVD, LOVES PARK, IL 61111, (815) 636-6600) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11255292 — an unverified report by a vehicle owner.
Powell, OH
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF FT. LAUDERDALE (LOCATED AT 2411 FEDERAL HWY, FORT LAUDERDALE, FL 33316, (954) 949-0623) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT ALSO CALLED CROWN EUROCARS (LOCATED AT 6500 PERIMETER LOOP RD, BUBLIN, OH 43017, (888) 854-8278) AND WAS INFORMED THAT THE PART WAS ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11244914 — an unverified report by a vehicle owner.
Bellevue, KY
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF FORT MITCHELL (LOCATED AT 2100 DIXIE HWY, FORT MITCHELL, KY 41011, (859) 331-1500) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11243569 — an unverified report by a vehicle owner.
Wichita, KS
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF WICHITA AT 316-221-3482 (LOCATED AT 1545 N GREENWICH RD, WICHITA, KS 67206) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATED HAVE RECEIVED SEVERAL RECALL NOTICES OVER LAST SEVERAL YEARS. ALWAYS CALL DEALER ONLY TO BE TOLD THEY DON'T HAVE THE PARTS BUT WILL IN THE NEAR FUTURE.
NHTSA complaint #11242850 — an unverified report by a vehicle owner.
Plano, TX
AIR BAGS
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF PLANO (6455 DALLAS PKWY, PLANO, TX 75024) WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11242341 — an unverified report by a vehicle owner.
at 50,000 milesMcallen, TXCrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE CRASHED INTO A SECOND VEHICLE CAUSING SEVERE DAMAGE TO THE FRONT END. DURING THE CRASH, THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED HEAD, NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE THE FAILURE MILEAGE WAS 50,000.
NHTSA complaint #11232189 — an unverified report by a vehicle owner.
at 47,800 milesBethesda, MDCrash1 injured
AIR BAGS
ON JUNE 9,2019 I WAS DRIVING GOING TO GIANT GROCERY STORE IN WEST-BARD SHOPPING CENTER IN BETHESDA. .IN THE PARKING LOT I LOST CONTROL OF STEERING COLUMN.HIT A CONCRETE POLE AND PASSED OUT.ALL OF MY AIRBAGS DEPLOYED, TIME WAS AROUND I WAS DRIVING ON CITY ROAD.FROM RIVER ROAD TO WESTBARD. I SUFFERED BRAIN,NECK,CHEST AND KNEE INJURIES. SUFFERRED TRANSIENT GLOBAL AMNESIAF OR NEARLY 4 HOURS OR MORE. STILL RECUPERATING. LAST TWO YEARS GETTING LETTERS FOR TAKATA AIRBAG RECALLS BUT NOTHING HAS BEEN DONE, DID NOT KNOW THAT STEERING COLUMN HAD ISSUES. I DID MANUFACTURE RECOMMENDED SERVICE.CAR HAS ABOUT 48,000 MILE ON IT. IT HAS MULTIPLE OPTIONS UPGRADES.
NHTSA complaint #11229711 — an unverified report by a vehicle owner.
at 78,956 milesRocky Hill, CT
AIR BAGS
TAKATA RECALL, OTHER CARS FROM SAME RECALL AT SAME DEALERSHIP ARE BEING REPAIRED, AND MINE HAS NOT. I NEED TO KNOW WHY I NEED TO DRIVE AROUND WITH A SHRAPNEL BOMB POINTED AT MY CHEST WHILE OTHERS FROM THE SAME RECALL ARE GETTING THEIR VEHICLES REPAIRED.
NHTSA complaint #11228678 — an unverified report by a vehicle owner.
Watertown, NY
AIR BAGS
TAKATA RECALL I HAVE OWNED THE CAR FOR ABOUT 1 1/2 YEARS AND THE RECALL WAS FROM ABOUT 2012 I THINK FROM LOOKING IT UP . I HAVE CALLED THE HOTLINE MANY TIME AND GOT A RUN AROUND. WAS TOLD EVERY TIME PARTS WOULD BE AVAILABLE WITHIN A FEW MONTHS.
NHTSA complaint #11217995 — an unverified report by a vehicle owner.
Supply, NC
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT MERCEDES-BENZ OF MYRTLE BEACH (LOCATED AT 936 JASON BLVD, MYRTLE BEACH, SC 29577, (843) 848-6800) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11217777 — an unverified report by a vehicle owner.
Water Town, NY
AIR BAGS
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF
NHTSA complaint #11217070 — an unverified report by a vehicle owner.
Huntingdon Valley, PA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT MERCEDES-BENZ OF FORT WASHINGTON (LOCATED AT 404 PENNSYLVANIA AVE, FORT WASHINGTON, PA 19034, (866) 383-3990) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11216982 — an unverified report by a vehicle owner.
Southbury, CT
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT TOOK THE VEHICLE TO MERCEDES-BENZ OF DANBURY (LOCATED AT 100 FEDERAL RD, BANBURY, CT 06810, (203) 778-6333), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATED HE HAS BEEN WAITING ALMOST 3 YEARS FOR THE PARTS.
NHTSA complaint #11210270 — an unverified report by a vehicle owner.
at 125,000 milesMiami, FL
AIR BAGS
MBUSA INDICATED THEY WOULD REPLACE IN JUNE 30 2018. CALLED IN OCTOBER 2018, NO DEFINITE DATE. CALLED MAY 24, 2019, CAN'T LEAVE MESSAGE. NOT TIMELY. FOR SOME REASON I AM PRIORITY GROUP 5, LOWEST PRIORITY.
NHTSA complaint #11209818 — an unverified report by a vehicle owner.
Orlando, FL
AIR BAGS
I CALLED MERCEDES BENZ DEALERSHIP TO MAKE APPOINTMENT, THEY TOOK MY INFORMATION 6 MONTHS A GO WITH OUT ANY ANSWER THE FIX THE RECALL PROBLEMS
NHTSA complaint #11208051 — an unverified report by a vehicle owner.