2006 Mercury Mariner Hybrid problems

HYBRID PROPULSION SYSTEM

The contact owns a 2006 Mercury Mariner Hybrid. The contact stated while driving 65 MPH, the vehicle stalled. The contact stated the stop on the side warning message was illuminated. The contact was able to park on the side of the road and was able to restart the vehicle within 5 minutes. The contact stated he continued to experience the failure. The contact took the vehicle to an independent mechanic and was referred to a local dealer to diagnose the failure. The contact took the vehicle to the local dealer, where it was diagnosed with needing the radiator thermostat to be replaced. The vehicle was not repaired but was pending repairs. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V526000 (Hybrid Propulsion System) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was 101,560.

NHTSA complaint #11442962 — an unverified report by a vehicle owner.

SERVICE BRAKES

WHEN SLOWING FOR A STOP SIGN ON A SUBURBAN STREET, THE VEHICLE LOST ALL BRAKING POWER. (IT HAD SHOWN NO PRIOR PROBLEMS.) WE HAD THE VEHICLE CHECKED - BOTH FRONT HYDRAULIC LINES HAD BROKEN.

NHTSA complaint #11181998 — an unverified report by a vehicle owner.

ENGINE

I WAS DRIVING MY 2006 MERCURY MARINER HYBRID DOWN THE ROAD GOING APPROXIMATELY 35-40 MPH. THE VEHICLE SHUT OFF AND THE DASH READ STOP SAFELY NOW. I COULD STILL STEER AND BRAKE. IT WOULD NOT RESTART RIGHT AWAY. I TRIED RESTARTING IN ABOUT A HALF AN HOUR AND IT STARTED. I THEN DROVE FOR APPROXIMATELY 100 YARDS AND THE VEHICLE SHUT OFF AGAIN AND THE SAME DASH READING . I FINALLY AFTER SEVERAL ATTEMPTS TO GETBACKHOMEWITHTHISHAPPENINGABOUTEVERY100YARDS.IHADTHECARTOWEDTOMYLOCALMECHANICANDWASTOLDTHATINEEDEDTOCONTACTFORDDEALERSHIPBECAUSE:RECALLSUBJECT:MOTORELECTRONICSCOOLANTPUMPFAILUREREPORTRECEIPTDATE:SEP03,2014NHTSA CAMPAIGN NUMBER: 14V526000 COMPONENT(S): HYBRID PROPULSION SYSTEM POTENTIAL NUMBER OF UNITS AFFECTED: 70,209 ALL PRODUCTS ASSOCIATED WITH THIS RECALL VEHICLE MAKE MODEL MODEL YEAR(S) FORD ESCAPE 2005-2008 MERCURY MARINER 2006-2008DETAILSMANUFACTURER: FORD MOTOR COMPANYSUMMARY:FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN MODEL YEAR 2005-2008 FORD ESCAPE HYBRID ELECTRIC VEHICLES MANUFACTURED OCTOBER 13, 2003, TO JUNE 20, 2008, AND 2006-2008 MERCURY MARINER HYBRID ELECTRIC VEHICLES MANUFACTURED JUNE 10, 2005, TO JUNE 20, 2008. THE COOLANT PUMP FOR THE HYBRID SYSTEM MAY FAIL RESULTING IN THE HYBRID ELECTRONICS OVERHEATING. CONSEQUENCE:IF THE HYBRID ELECTRONICS SYSTEM OVERHEATS, IT MAY SHUT DOWN THE POWERTRAIN, RESULTING IN A STALL-LIKE CONDITION, INCREASING THE RISK OF A CRASH.REMEDY:FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE ORIGINAL MOTOR ELECTRONICS COOLANT (MEC) PUMP WITH AN IMPROVED BRUSHLESS PUMP, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OCTOBER 27, 2014. OWNERS MAY CONTACT FORD CUSTOMER SERVICE AT 1-866-436-7332. FORD'S NUMBER FORTHISRECALLIS14S19.NOTES:OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETYADMINISTRATIONVEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GOTOWWW.SAFERCAR.GOV.

NHTSA complaint #11155944 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

I WAS DRIVING MY 2006 MERCURY MARINER HYBRID DOWN THE ROAD GOING APPROXIMATELY 35-40 MPH. THE VEHICLE SHUT OFF AND THE DASH READ STOP SAFELY NOW. I COULD STILL STEER AND BRAKE. IT WOULD NOT RESTART RIGHT AWAY. I TRIED RESTARTING IN ABOUT A HALF AN HOUR AND IT STARTED. I THEN DROVE FOR APPROXIMATELY 100 YARDS AND THE VEHICLE SHUT OFF AGAIN AND THE SAME DASH READING . I FINALLY AFTER SEVERAL ATTEMPTS TO GETBACKHOMEWITHTHISHAPPENINGABOUTEVERY100YARDS.IHADTHECARTOWEDTOMYLOCALMECHANICANDWASTOLDTHATINEEDEDTOCONTACTFORDDEALERSHIPBECAUSE:RECALLSUBJECT:MOTORELECTRONICSCOOLANTPUMPFAILUREREPORTRECEIPTDATE:SEP03,2014NHTSA CAMPAIGN NUMBER: 14V526000 COMPONENT(S): HYBRID PROPULSION SYSTEM POTENTIAL NUMBER OF UNITS AFFECTED: 70,209 ALL PRODUCTS ASSOCIATED WITH THIS RECALL VEHICLE MAKE MODEL MODEL YEAR(S) FORD ESCAPE 2005-2008 MERCURY MARINER 2006-2008DETAILSMANUFACTURER: FORD MOTOR COMPANYSUMMARY:FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN MODEL YEAR 2005-2008 FORD ESCAPE HYBRID ELECTRIC VEHICLES MANUFACTURED OCTOBER 13, 2003, TO JUNE 20, 2008, AND 2006-2008 MERCURY MARINER HYBRID ELECTRIC VEHICLES MANUFACTURED JUNE 10, 2005, TO JUNE 20, 2008. THE COOLANT PUMP FOR THE HYBRID SYSTEM MAY FAIL RESULTING IN THE HYBRID ELECTRONICS OVERHEATING. CONSEQUENCE:IF THE HYBRID ELECTRONICS SYSTEM OVERHEATS, IT MAY SHUT DOWN THE POWERTRAIN, RESULTING IN A STALL-LIKE CONDITION, INCREASING THE RISK OF A CRASH.REMEDY:FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE ORIGINAL MOTOR ELECTRONICS COOLANT (MEC) PUMP WITH AN IMPROVED BRUSHLESS PUMP, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OCTOBER 27, 2014. OWNERS MAY CONTACT FORD CUSTOMER SERVICE AT 1-866-436-7332. FORD'S NUMBER FORTHISRECALLIS14S19.NOTES:OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETYADMINISTRATIONVEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GOTOWWW.SAFERCAR.GOV.

NHTSA complaint #11155944 — an unverified report by a vehicle owner.

HYBRID PROPULSION SYSTEM

I WAS DRIVING MY 2006 MERCURY MARINER HYBRID DOWN THE ROAD GOING APPROXIMATELY 35-40 MPH. THE VEHICLE SHUT OFF AND THE DASH READ STOP SAFELY NOW. I COULD STILL STEER AND BRAKE. IT WOULD NOT RESTART RIGHT AWAY. I TRIED RESTARTING IN ABOUT A HALF AN HOUR AND IT STARTED. I THEN DROVE FOR APPROXIMATELY 100 YARDS AND THE VEHICLE SHUT OFF AGAIN AND THE SAME DASH READING . I FINALLY AFTER SEVERAL ATTEMPTS TO GETBACKHOMEWITHTHISHAPPENINGABOUTEVERY100YARDS.IHADTHECARTOWEDTOMYLOCALMECHANICANDWASTOLDTHATINEEDEDTOCONTACTFORDDEALERSHIPBECAUSE:RECALLSUBJECT:MOTORELECTRONICSCOOLANTPUMPFAILUREREPORTRECEIPTDATE:SEP03,2014NHTSA CAMPAIGN NUMBER: 14V526000 COMPONENT(S): HYBRID PROPULSION SYSTEM POTENTIAL NUMBER OF UNITS AFFECTED: 70,209 ALL PRODUCTS ASSOCIATED WITH THIS RECALL VEHICLE MAKE MODEL MODEL YEAR(S) FORD ESCAPE 2005-2008 MERCURY MARINER 2006-2008DETAILSMANUFACTURER: FORD MOTOR COMPANYSUMMARY:FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN MODEL YEAR 2005-2008 FORD ESCAPE HYBRID ELECTRIC VEHICLES MANUFACTURED OCTOBER 13, 2003, TO JUNE 20, 2008, AND 2006-2008 MERCURY MARINER HYBRID ELECTRIC VEHICLES MANUFACTURED JUNE 10, 2005, TO JUNE 20, 2008. THE COOLANT PUMP FOR THE HYBRID SYSTEM MAY FAIL RESULTING IN THE HYBRID ELECTRONICS OVERHEATING. CONSEQUENCE:IF THE HYBRID ELECTRONICS SYSTEM OVERHEATS, IT MAY SHUT DOWN THE POWERTRAIN, RESULTING IN A STALL-LIKE CONDITION, INCREASING THE RISK OF A CRASH.REMEDY:FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE ORIGINAL MOTOR ELECTRONICS COOLANT (MEC) PUMP WITH AN IMPROVED BRUSHLESS PUMP, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OCTOBER 27, 2014. OWNERS MAY CONTACT FORD CUSTOMER SERVICE AT 1-866-436-7332. FORD'S NUMBER FORTHISRECALLIS14S19.NOTES:OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETYADMINISTRATIONVEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GOTOWWW.SAFERCAR.GOV.

NHTSA complaint #11155944 — an unverified report by a vehicle owner.

ENGINE

THE CAR SHUTS DOWN THE POWERTRAIN, RESULTING IN A STALL-LIKE CONDITION, AND READS PULL OVER SAFELY NOW. THIS HAPPENS WITHOUT WARNING WHILE DRIVING DOWN CITY STREET AND WHILE PARKED.

NHTSA complaint #11155608 — an unverified report by a vehicle owner.

ENGINE

I WAS DRIVING THE VEHICLE AND ALL OF THE SUDDEN ENGINE SHUTS DOWN AND DASH READS PULL OVER SAFELY NOW. IT WOULD NOT START BACK UP RIGHT AWAY. I TRIED STARTING IT ABOUT A HALF HOUR LATER AND IT STARTED. I DROVE MAYBE 100 YARDS AND THE VEHICLE DID THE SAME THING. I FINALLY GOT IT TO OUR DRIVEWAY AND IT SHUT OFF AGAIN. IT CONTINUES TO DO THE SAME THING.EVEN WHEN NOT DRIVING IT.

NHTSA complaint #11155676 — an unverified report by a vehicle owner.

SERVICE BRAKES

I PUT MY 2006 MERCURY MARINER HYBRID INTO REVERSE TO BACK OUT OF MY DRIVE WAY. I APPLIED A LITTLE GAS AND BEGAN ROLLING DOWN THE INCLINE TOWARDS THE STREET. AS I APPROACHED THE STREET I PUT ON MY BRAKES, BUT NOTHING HAPPENED AND I FAILED TO SLOW DOWN. A CODE DISPLAYED ON MY DASH READING, "REGEN BRAKES" THE LAST WORD WAS EITHER FAILURE OR DISABLED. I CAN'T REMEMBER BECAUSE I WAS IN A PANIC ABOUT MY BRAKES NOT WORKING WITH MY FAMILY IN THE CAR. I APPLIED THE BRAKES AGAIN. THE BRAKE PEDAL WAS HARD TO PUSH AND THOUGH I TRIED WITH ALL MY STRENGTH, IT DID NOT STOP THE CAR. MY HUSBAND THEN PULLED THE PARKING BRAKE FROM THE PASSENGER SEAT. I TURNED THE CAR OFF TO COLLECT MYSELF, HOPING THE FAILURE WAS SOME WEIRD FLUKE, AND TURNED THE CAR BACK ON. IT IMMEDIATELY DID THE SAME FAILURE. AT THIS POINT, I PUT THE CAR IN PARK AND MY HUSBAND OFFERED TO DRIVE IT AROUND THE BLOCK AND BACK INTO THE GARAGE. IT NEVER SHOWED ANOTHER CODE AFTERWARDS. WE LEFT THE CAR FOR A FEW HOURS AND THEN CAUTIOUSLY DROVE IT TO THE GAS STATION. NO MORE CODES OR ISSUES. HOWEVER, WE NO LONGER FEEL WE CAN SAFELY DRIVE THE CAR AS WE HAVE NO IDEA WHEN THE BRAKES COULD GO OUT AGAIN. NEXT TIME WE MAY NOT BE SO FORTUNATE AS TO BE ON A RESIDENTIAL STREET WITH NO OTHER TRAFFIC.

NHTSA complaint #11099106 — an unverified report by a vehicle owner.

STEERING

I WAS BACKING OUT OF MY DRIVEWAY TURNING ONTO THE ROAD, WHEN MY POWER STEERING WENT OUT. I TOOK MY 2006 MERCURY MARINER HYBRID TO THE FORD DEALERSHIP. AT FIRST THEY THOUGHT THERE WAS A RECALL ON IT. IT WAS THE WRONG YEAR. IT SEEMS TO ME THAT FORD WOULD INCLUDE 2006 IF IT IS THE SAME PROBLEM. NOBODY WILL BUY THIS MODEL BECAUSE OF THIS ISSUE. COME ON FORD YOUR PROBLEMS ARE MY PROBLEM. THIS IS NOT RIGHT! IT SEEMS TO ME THAT WITH THIS POWER STEERING ISSUE IN SO MANY OF THE 2006 VEHICLES YOU WOULD STEP UP AND DO A RECALL.

NHTSA complaint #11065322 — an unverified report by a vehicle owner.

STEERING

MY FAMILY AND I WERE DRIVING ON HIGHWAY ONE IN CALIFORNIA, MAJOR TURNS, TWISTY ROAD WHEN SUDDENLY AND WITHOUT WARNING, THE POWER STEERING WENT OUT. I HAVE HAD NO WARNINGS LEADING UP TO THIS EVENT. THE WRENCH ICON CAME ON AND AN ERROR MESSAGE CAME ON IN THE DASH STATING TO HAVE THE POWER STEERING SERVICED. THIS WAS EXTREMELY DANGEROUS AS HIGHWAY ONE HAS MANY TIGHT TURNS. I HAVE CONTACTED FORD AND THEY ARE SAYING THAT THIS IS NOT PART OF A RECALL. EVERYTHING I HAVE READ STATES THAT THIS IS A COMMON PROBLEM SPECIFICALLY IN THE HYBRID VEHICLES FORD MANUFACTURES. THERE HAVE BEEN RECALLS FOR THE SAME ISSUE FOR 2008 AND NEWER MODEL VEHICLES, BUT NOT THIS ONE. IT IS MY BELIEF THAT THIS ISSUE SHOULD BE INVESTIGATED DUE TO THE DANGEROUS CONDITION CAUSED BY THE POWER STEERING GOING COMPLETELY OUT ON THE CAR WHILE DRIVING. I AM MALE 200 LBS. AND COULD BARELY CONTROL THE VEHICLE. CALLED NON FORD MECHANIC AND WAS TOLD TO TAKE VEHICLE TO DEALERSHIP AS THE POWER STEERING MODULE IS PROPRIETARY AND NEEDS TO BE PROGRAMED BY DEALERSHIP. HAVE NOT TALKEN VEHICLES TO DEALERSHIP AS YET FOR REPAIRS. PLACED CODE READER ON VEHICLE AND CODES C2792 AND B2277 CAME UP.

NHTSA complaint #11036023 — an unverified report by a vehicle owner.

POWER TRAIN

AFTER HAVING A NEW WATER COOLANT PUMP (THE FOURTH ONE IN MY MARINER HYBRID) AND A NEW THROTTLE BODY BEING PUT INTO MY CAR BY A FORD DEALERSHIP, MY CAR IS STILL HAVING THE SAME PROBLEMS. NOW A "SERVICE EMISSION SYS" WARNING HAS COME ON, AND BEING UNDER 150,000 MILES STILL I CONTACTED FORD TO SEE WHAT COULD BE DONE SINCE IT WAS "FIXED" BY THEM BUT STILL HAS A PROBLEM RELATED TO THE ELECTRICAL HYBRID POWERTRAIN, AND FORD SAYS THERE IS NOTHING ELSE THAT CAN BE DONE, EVEN THOUGH IT CLEARLY IS UNDER THE WARRANTY THAT THEY CREATED DUE TO THE FAILURES OF BOTH PARTS.

NHTSA complaint #10871814 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

AFTER HAVING A NEW WATER COOLANT PUMP (THE FOURTH ONE IN MY MARINER HYBRID) AND A NEW THROTTLE BODY BEING PUT INTO MY CAR BY A FORD DEALERSHIP, MY CAR IS STILL HAVING THE SAME PROBLEMS. NOW A "SERVICE EMISSION SYS" WARNING HAS COME ON, AND BEING UNDER 150,000 MILES STILL I CONTACTED FORD TO SEE WHAT COULD BE DONE SINCE IT WAS "FIXED" BY THEM BUT STILL HAS A PROBLEM RELATED TO THE ELECTRICAL HYBRID POWERTRAIN, AND FORD SAYS THERE IS NOTHING ELSE THAT CAN BE DONE, EVEN THOUGH IT CLEARLY IS UNDER THE WARRANTY THAT THEY CREATED DUE TO THE FAILURES OF BOTH PARTS.

NHTSA complaint #10871814 — an unverified report by a vehicle owner.

ENGINE

AFTER HAVING A NEW WATER COOLANT PUMP (THE FOURTH ONE IN MY MARINER HYBRID) AND A NEW THROTTLE BODY BEING PUT INTO MY CAR BY A FORD DEALERSHIP, MY CAR IS STILL HAVING THE SAME PROBLEMS. NOW A "SERVICE EMISSION SYS" WARNING HAS COME ON, AND BEING UNDER 150,000 MILES STILL I CONTACTED FORD TO SEE WHAT COULD BE DONE SINCE IT WAS "FIXED" BY THEM BUT STILL HAS A PROBLEM RELATED TO THE ELECTRICAL HYBRID POWERTRAIN, AND FORD SAYS THERE IS NOTHING ELSE THAT CAN BE DONE, EVEN THOUGH IT CLEARLY IS UNDER THE WARRANTY THAT THEY CREATED DUE TO THE FAILURES OF BOTH PARTS.

NHTSA complaint #10871814 — an unverified report by a vehicle owner.

POWER TRAIN

ON DECEMBER 30, 2006 MY CAR STALLED AND THE DASH ERROR MESSAGE REFERRED TO A MECP PUMP. I HAD THAT PART REPLACED WITH AN AMAZON PART BEFORE THE RECALL, IT IS ALSO FAULTY.THE SAFETY RECALL IS, 142S19, FROM FORD. CARS STALL BECAUSE OF A FAULTY MECP PART. I TRIED HAVING THE PART REPLACED BY A FORD DEALER. THE DEALER REFUSED AND TO MAKE MATTERS WORSE THEY POSTED ONLINE THAT THEY MADE THE REPLACEMENT. THAT IS A LIE. FORD CUSTOMER TRIED TO GET THE DEALER TO COOPERATE BUT THEY TOLD THEY CANNOT MAKE A DEALER HONOR A RECALL. PLEASE HELP.

NHTSA complaint #10818945 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

THE WARNING LIGHTS HAD COME ON A FEW DAYS AGO STATING TO CHECK THE BRAKES. TODAY, WHEN THE ENGINE WAS STARTED, THE MESSAGE STOP SAFELY NOW CAME ON. THIS DOES NOT TELL ME ANYTHING ABOUT WHAT I NEED TO DO AND HOW CRITICAL THIS ERROR IS. CAN I DRIVE IT TO THE REPAIR SHOP OR SHOULD I HAVE IT TOWED? WHAT HAS TO BE REPLACED? THIS CAR IS DRIVEN BY MY SON WHO IS AN INEXPERIENCED DRIVER, SO THIS IS A MAJOR CONCERN.

NHTSA complaint #10732165 — an unverified report by a vehicle owner.

SERVICE BRAKES

THE WARNING LIGHTS HAD COME ON A FEW DAYS AGO STATING TO CHECK THE BRAKES. TODAY, WHEN THE ENGINE WAS STARTED, THE MESSAGE STOP SAFELY NOW CAME ON. THIS DOES NOT TELL ME ANYTHING ABOUT WHAT I NEED TO DO AND HOW CRITICAL THIS ERROR IS. CAN I DRIVE IT TO THE REPAIR SHOP OR SHOULD I HAVE IT TOWED? WHAT HAS TO BE REPLACED? THIS CAR IS DRIVEN BY MY SON WHO IS AN INEXPERIENCED DRIVER, SO THIS IS A MAJOR CONCERN.

NHTSA complaint #10732165 — an unverified report by a vehicle owner.

ENGINE

I WAS DRIVING DOWN THE STREET, AND SUDDENLY, THE "STOP SAFELY" LIGHT CAME. THE ENGINE SHUT OFF AND THE TEMPERATURE LIGHT CAME ON IN THE DASH. I WAS ABLE TO GET MY CAR STARTED AFTER ABOUT 30-45 SECONDS. I STARTED DRIVING AGAIN, BUT IT SHUT DOWN AGAIN A COUPLE MINUTES LATER. IT HAS BEEN OCCURRING INTERMITTENTLY SINCE THAT DAY, WITH TODAY BEING THE MOST RECENT. I CALLED FORD MOTORS TODAY AND WAS INFORMED THAT MY CAR IS ON THE RECALL LIST. THEY NEVER SENT A LETTER TO ME. THE REPRESENTATIVE REFERRED ME TO THE CLOSEST DEALERSHIP IN MY AREA, AND ADVISED ME THAT ANY REPAIRS WILL BE FREE OF CHARGE. I DON'T UNDERSTAND WHY FORD MOTORS WOULD PROGRAM THIS VEHICLE TO COMPLETELY SHUT DOWN DURING TRAVEL. GOD FORBID IF THIS HAPPENS WHILE DRIVING ON A HIGHWAY. THIS IS A VERY DANGEROUS SO CALLED "SAFETY FEATURE", WHICH NEEDS TO BE DISCONTINUED IN THE FUTURE.

NHTSA complaint #10725412 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

MY SON WAS DRIVING TO HIS WORK AS AN EMT. I ALLOWED HIM TO USE MY MARINER. TRAVELING APPROX 65MPH ON THE 5 FREEWAY SOUTH IN SUNLAND, HE HEARD THE ROD GO AND SAW THE LIGHTS ON THE DASH INDICATE THE ENGINE OVERHEATING. HE PULLED OFF THE 5 FREEWAY AND PARKED WEAR IT WAS SAFE AND CALLED FOR HELP. I HAD AAA PICKUP THE VEHICLE AND BRING IT TO THE MECHANIC IN WESTLAKE VILLAGE CA. THEY INDICATED TO ME THAT THE ENGINE HAD THROWN A ROD AND WOULD NEED TO BE REPLACED. THEY THOUGHT IT MIGHT HAVE RUN OUT OF OIL OR SOMETHING ELSE, BUT BOTTOM LINE WAS THAT THE ENGINE WAS DESTROYED. THEY QUOTED ME A PRICE OF $15,000 MINIMUM TO FIX, SO I HAD IT TOWED TO MY DRIVEWAY WHERE IT HAS REMAINED SINCE. IT WASN'T' FOR 10 MONTHS LATER WE WOULD GET ANY INDICATION THAT SOMETHING ELSE MIGHT HAVE CAUSED THIS TO HAPPEN. I LAST SERVICED MY MARINER IN MARCH & MAY OF 2013. MY NEW CONCERN PUTTING 2+2 TOGETHER, IS THAT THOUGH THE CAR WAS DUE FOR AN OIL CHANGE, COULD THIS CATASTROPHIC EVENT HAVE BEEN DUE TO THE OVERHEATED COOLANT SYSTEM THAT AS YET HADN'T BEEN RECALLED? ID LIKE TO SEE IF ANY OTHER MERCURY/FORD CUSTOMERS EXPERIENCED THIS.

NHTSA complaint #10702430 — an unverified report by a vehicle owner.

ENGINE

MY SON WAS DRIVING TO HIS WORK AS AN EMT. I ALLOWED HIM TO USE MY MARINER. TRAVELING APPROX 65MPH ON THE 5 FREEWAY SOUTH IN SUNLAND, HE HEARD THE ROD GO AND SAW THE LIGHTS ON THE DASH INDICATE THE ENGINE OVERHEATING. HE PULLED OFF THE 5 FREEWAY AND PARKED WEAR IT WAS SAFE AND CALLED FOR HELP. I HAD AAA PICKUP THE VEHICLE AND BRING IT TO THE MECHANIC IN WESTLAKE VILLAGE CA. THEY INDICATED TO ME THAT THE ENGINE HAD THROWN A ROD AND WOULD NEED TO BE REPLACED. THEY THOUGHT IT MIGHT HAVE RUN OUT OF OIL OR SOMETHING ELSE, BUT BOTTOM LINE WAS THAT THE ENGINE WAS DESTROYED. THEY QUOTED ME A PRICE OF $15,000 MINIMUM TO FIX, SO I HAD IT TOWED TO MY DRIVEWAY WHERE IT HAS REMAINED SINCE. IT WASN'T' FOR 10 MONTHS LATER WE WOULD GET ANY INDICATION THAT SOMETHING ELSE MIGHT HAVE CAUSED THIS TO HAPPEN. I LAST SERVICED MY MARINER IN MARCH & MAY OF 2013. MY NEW CONCERN PUTTING 2+2 TOGETHER, IS THAT THOUGH THE CAR WAS DUE FOR AN OIL CHANGE, COULD THIS CATASTROPHIC EVENT HAVE BEEN DUE TO THE OVERHEATED COOLANT SYSTEM THAT AS YET HADN'T BEEN RECALLED? ID LIKE TO SEE IF ANY OTHER MERCURY/FORD CUSTOMERS EXPERIENCED THIS.

NHTSA complaint #10702430 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

MY SON WAS DRIVING TO HIS WORK AS AN EMT. I ALLOWED HIM TO USE MY MARINER. TRAVELING APPROX 65MPH ON THE 5 FREEWAY SOUTH IN SUNLAND, HE HEARD THE ROD GO AND SAW THE LIGHTS ON THE DASH INDICATE THE ENGINE OVERHEATING. HE PULLED OFF THE 5 FREEWAY AND PARKED WEAR IT WAS SAFE AND CALLED FOR HELP. I HAD AAA PICKUP THE VEHICLE AND BRING IT TO THE MECHANIC IN WESTLAKE VILLAGE CA. THEY INDICATED TO ME THAT THE ENGINE HAD THROWN A ROD AND WOULD NEED TO BE REPLACED. THEY THOUGHT IT MIGHT HAVE RUN OUT OF OIL OR SOMETHING ELSE, BUT BOTTOM LINE WAS THAT THE ENGINE WAS DESTROYED. THEY QUOTED ME A PRICE OF $15,000 MINIMUM TO FIX, SO I HAD IT TOWED TO MY DRIVEWAY WHERE IT HAS REMAINED SINCE. IT WASN'T' FOR 10 MONTHS LATER WE WOULD GET ANY INDICATION THAT SOMETHING ELSE MIGHT HAVE CAUSED THIS TO HAPPEN. I LAST SERVICED MY MARINER IN MARCH & MAY OF 2013. MY NEW CONCERN PUTTING 2+2 TOGETHER, IS THAT THOUGH THE CAR WAS DUE FOR AN OIL CHANGE, COULD THIS CATASTROPHIC EVENT HAVE BEEN DUE TO THE OVERHEATED COOLANT SYSTEM THAT AS YET HADN'T BEEN RECALLED? ID LIKE TO SEE IF ANY OTHER MERCURY/FORD CUSTOMERS EXPERIENCED THIS.

NHTSA complaint #10702430 — an unverified report by a vehicle owner.

ENGINE

TL* THE CONTACT OWNS A 2006 MERCURY MARINER HYBRID. WHILE DRIVING AT VARIOUS SPEEDS, THE HIGH TEMPERATURE WARNING SENSOR LIGHT ILLUMINATED BEFORE THE VEHICLE OVERHEATED AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE HYBRID FANS WERE FAULTY AND NEEDED TO BE REPLACED. THE FANS WERE REPLACED AND THE FAILURE WAS REMEDIED. THE CONTACT ALSO INDICATED THAT THE ABS BRAKING SYSTEM MALFUNCTIONED DUE TO A FAULTY ABS MODULE THAT WAS DAMAGED WHEN THE ENGINE OVERHEATED. THE ABS WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000. THE VIN WAS NOT AVAILABLE.

NHTSA complaint #10694871 — an unverified report by a vehicle owner.

SERVICE BRAKES

TL* THE CONTACT OWNS A 2006 MERCURY MARINER HYBRID. WHILE DRIVING AT VARIOUS SPEEDS, THE HIGH TEMPERATURE WARNING SENSOR LIGHT ILLUMINATED BEFORE THE VEHICLE OVERHEATED AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE HYBRID FANS WERE FAULTY AND NEEDED TO BE REPLACED. THE FANS WERE REPLACED AND THE FAILURE WAS REMEDIED. THE CONTACT ALSO INDICATED THAT THE ABS BRAKING SYSTEM MALFUNCTIONED DUE TO A FAULTY ABS MODULE THAT WAS DAMAGED WHEN THE ENGINE OVERHEATED. THE ABS WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000. THE VIN WAS NOT AVAILABLE.

NHTSA complaint #10694871 — an unverified report by a vehicle owner.

HYBRID PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2006 MERCURY MARINER HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V526000 (HYBRID PROPULSION SYSTEM). THE VEHICLE WAS LEFT WITH THE DEALER FOR TWO MONTHS BUT THE RECALL REPAIRS WERE NOT MADE BECAUSE THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER ADVISED THAT THE RECALL REPAIR WOULD NOT BE MADE UNLESS THE CONTACT HAD EXPERIENCED THE FAILURE LISTED IN THE CONSEQUENCE OF THE RECALL DESPITE THE CONTACT HAVING EXPERIENCED SEVERAL STALLING FAILURES AND THE VIN BEING INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

NHTSA complaint #10671380 — an unverified report by a vehicle owner.

STEERING

WHILE ATTEMPTING TO EXIT A PARKING LOT (DRIVING AT LESS THAN 5 MPH AND MAKING A RIGHT TURN TO LEAVE THE PARKING SPOT), THE STEERING BECAME VERY HARD TO TURN. THINKING THAT THE ENGINE HAD SHUT OFF, I RESTARTED THE ENGINE THEN I NOTICED THE MESSAGE IN THE CLUSTER "SERVICE POWER STEERING". I DROVE TO THE NEAREST REPAIR SHOP A FEW BLOCKS AWAY AND THEY CONFIRMED THAT THE POWER STEERING MODULE IS BAD AND WILL HAVE TO BE REPLACED. THEY ESTIMATED REPAIRS WOULD COST ABOUT $1200 IF THEY CAN FIND A USED ONE. I WAS LESS THAN 5 MILES AWAY AND CONTINUED ON HOME. PARKING THIS VEHICLE IN NYC TIGHT SPOTS WITHOUT THE POWER STEERING IS QUITE AN UNDERTAKING. THE WRENCH DISPLAY IN THE CLUSTER AND THE "SERVICE POWER STEERING" MESSAGE HAS BEEN CONSISTENT AND HAS NEVER DISAPPEARED ONCE. I TOOK IT TO MY NEIGHBORHOOD FORD DEALER A FEW WEEKS LATER AND THEY CONFIRMED THAT I WILL NEED "POWER STEERING RACK AND PINION, MODULE AND ALIGNMENT WITH ESTIMATED REPAIRS COSTING $3850 INCLUDING TAXES. THIS PROBLEM SEEMS SIMILAR TO THOSE REPORTED BY THE OWNERS OF THE 2008 - 2011 FORD ESCAPE / MERCURY MARINER SUVS AND IDENTIFIED IN THE RECENT FORD RECALLS FOR POWER STEERING ISSUES.

NHTSA complaint #10604596 — an unverified report by a vehicle owner.