137 of the 1,430 complaints about the 2010 Mercury Milan are about the lighting — 10% of everything reported for this model year. Half of the failures with a mileage on record happened before 49,000 miles.
137
Complaints
1
Crashes
0
Fires
1
Injuries
Filed with NHTSA, in their own words.
EXTERIOR LIGHTING
The brake lights on my vehicle are constantly illuminated while my headlights are on, regardless of whether or not the brakes are compressed. This is a huge safety concern for me, as other motorists can no longer see when I am braking. I was pulled over for this and given a fix it ticket.
NHTSA complaint #11584072 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
My head lights are NOT sufficient. It does not have the option for 2 bulbs. I have changed out the bulbs 3 times while owning this vehicle and from the first night I drove it after owning it, I noticed the lights where very off. I drive around town and on dark roads where there is NO Road LIGHTS at night with my head lights on Bright and I DO NOT get brighted back. I have hit an animal due to the lights not being bright. I fear driving the car at night or where it's to dark because the light assembly is not proper. No warning lights.
NHTSA complaint #11488511 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
Tail and brake light for the second time has failed. A safety function of this nature should not be this difficult to fix and replace. The item should be available and affordable. You literally have to take out a lone to get it fixed. So now I can't go to work or anything else with this vehicle. This is supposed to be an affordable car. So the only way for me right now to fix is park it. I hear one person say " well it's not like a wheel falling off " I said tell that to the person behind me. With all these distractions now, between phones and other fancy options on cars. I'm a truck driver so I know how important these warning devices are. It is time to set a new standard in how safety items get replaced availability and cost should never be an issue.!!!!!!!!! With out question.
NHTSA complaint #11447584 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
I was pulled over for my BRAKE LIGHT being out. I went to the dealer and was charged $600 for a brake light assembly. My car has 35,636 miles on it, like new vehicle. Even though it is know defect Ford would not reimburse me for part. I was told it was out of warranty and NOT a saftey issue. I certainly believe that a brake light is a safety issue- especially since they have not replaced my driver side airbag. I think this part should have been recalled and I should be reimbursed. Thank you!
NHTSA complaint #11440735 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
MY PASSENGER REAR LIGHTS FLICKER OR DON'T WORK AT ALL. HAVE BEEN TOLD THEY HAVE BEEN REPLACED BEFORE! SHOULD BE A RECALL AS THEY ARE EXPENSIVE AND ALL LED
NHTSA complaint #11374522 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
THE PASSENGER SIDE OUTER LED TAILLIGHT HAS FAILED NOW TWICE. QUITE EXPENSIVE TO REPLACE AS YOU HAVE TO BUY A WHOLE NEW ASSEMBLY VS JUST A NEW BULB.
NHTSA complaint #11329188 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
L E D MODULE FOR THE REAR BRAKE LIGHTS STAYS ON ALL THE TIME, BRIGHT.
NHTSA complaint #11324732 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
I BOUGHT THIS CAR USED AS I AM 72 AND CAN'T AFFORD A NEW ONE. I JUST FOUND OUT THE TAIL LIGHT IS OUT AND CALLED THE DEALER AND THEY SAID IT WOULD COST $1200.00 TO REPAIR. IS FORD JOKING WITH THIS KIND OF LIGHT. I GUESS I'LL JUST TAKE TICKETS WHEN I'M STOPPED.
NHTSA complaint #11278478 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
LEFT REAR BRAKE LIGHT. IT WORKS PART OF THE TIME AND THEN IT DOES NOT WORK. STOPPED SEVERAL TIMES FOR IT NOT WORKING, THEN IT WOULD START. NOT THE ENTIRE BRAKE LIGHT IS OUT. PART OF IT STILL LIGHTS UP. THIS HAS BEEN HAPPENING SINCE I BOUGHT THE CAR USED ABOUT 4 YEARS AGO.
NHTSA complaint #11265830 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
WHEN DRIVING IN MOTION PASSENGER REAR BRAKE LIGHT IS ON AT NIGHT AT ALL TIMES....GOT PULLED OVER AND TICKETED. WHEN HOME I COULD NOT RECREATE THE EVENT AT SEVERAL ATTEMPTS TO BRAKE BOTH FORWARD AND BACKWARD WITH THE HEADLIGHTS TURNED ON. CAR HAS ONLY 29,000 MILES ON IT.
NHTSA complaint #11192114 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING:TAIL LIGHTS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT CALLED BILL COLLINS FORD LINCOLN OF LOUISVILLE (502-459-9550, 4220 BARDSTOWN RD, LOUISVILLE, KY 40218) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATES THAT THE AIR BAGS HAVE NOW BEEN REPAIRED. CONSUMER SAYS THAT NOW THE REAR TAIL LIGHTS HAVE BEEN GOING OUT OFTEN. VEHICLE HAS BEEN REPAIRED EACH TIME UNDER WARRANTY, BUT CONSUMER IS WORRIED ABOUT IF SHE WILL HAVE TO START PAYING FOR THEM WHEN THE WARRANTY EXPIRES.
NHTSA complaint #11143676 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
REAR TAIL LIGHT FAILURE. WHEN HEADLIGHTS ARE ON TAIL LIGHT DOES NOT COME ON WHEN BRAKE IS APPLIED..
NHTSA complaint #11048830 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
REAR BRAKE LIGHTS STAY ON WHEN HEADLIGHTS ARE ON. REAR TAIL LIGHT ASSEMBLY MUST BE REPLACED. VERY COMMON PROBLEM APPARENTLY.
NHTSA complaint #10935351 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
WHEN MY HEADLIGHTS ARE ON, THE RIGHT BRAKE LIGHTS ARE CONSTANTLY ILLUMINATED
NHTSA complaint #10904851 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
THIS IS THE 2ND $400 REAR TAIL LIGHT I'VE PUT ON THIS CAR. IT HAS LED LAMPS AND THE WHOLE LIGHT HAS TO BE REPLACED. WORKS FINE WITHOUT HEADLAMPS ON AND NOT WHEN THEY ARE OFF. THIS CAN RESULT IN GETTING REAR ENDED!!!!! FORD SHOULD STEP UP AND RECALL THIS. HUNDREDS OF COMPLAINTS ON INTERNET. AND A 9.5 OUT OF 10 ON NHTSA. REPLACING A $2 BULB WITH A $400 LED IS DUMB.
NHTSA complaint #10887782 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
MY 2010 MERCURY MILAN PREMIER IS HAVING THE SAME LIGHTING PROBLEMS THAT I HAVE BEEN READING ABOUT. THE TAIL LIGHT LED'S ARE GOING OUT ONE BY ONE. MY SON THE POLICE OFFICER JUST POINTED THIS OUT TO ME. HE NOTICED THIS AFTER FOLLOWING ME HOME THE OTHER NIGHT. I AM READING THAT THIS IS AN EXPENSIVE REPAIR. IT IS THE LEFT TAIL LIGHT NOW, BUT I GUESS THE RIGHT WILL EVENTUALLY GO TOO. I ALSO HAD TO HAVE BOTH OF THE FRONT HEAD LIGHTS REPAIRED. MY LOCAL MECHANIC WAS ABLE TO DO THIS FOR ME AT A FAIRLY REASONABLE COST. AFTER I HAD TO HAVE THE EXPENSIVE LAMP BULBS REPLACED SEVERAL TIMES. A RECALL ON THE REAR LIGHTS WOULD BE GREATLY APPRECIATED.
NHTSA complaint #10860245 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
WHEN MY HEADLIGHTS ARE ON, THE BRAKE LIGHTS ARE CONSTANTLY ILLUMINATED. I READ THIS IS A COMMON PROBLEM WITH THE 2010'S. THERE NEEDS TO BE A RECALL
NHTSA complaint #10825666 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
GOT A TICKET FOR DRIVER SIDE BRAKE LIGHT BEING OUT. NEXT DAY FOUND OUT BRAKE LIGHT IS $300 THAT IS INSANE THIS IS NOT A HIGH END VEHICLE. AN LED LIGHT IS THE CHEAPEST LIGHT EVER INVENTED. IF FORD DOESN'T MAKE THIS A RECALL I WILL NEVER PURCHASE ANOTHER FORD PRODUCT AGAIN .....TOTAL RIPOFF!
NHTSA complaint #10808580 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
TAIL LIGHT RECALL. LED LIGHTS HAVE A SHORT AND LEFT TAIL LIGHT REMAIN ILLUMINATED AS IF APPLYING THE BRAKE
NHTSA complaint #10808535 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE REAR LED TAIL LIGHT REMAINED ILLUMINATED WHILE THE BRAKE PEDAL WAS NOT DEPRESSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. UPDATED 11/19/15
NHTSA complaint #10778229 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
PASSENGER SIDE BRAKE LIGHT WENT OUT COMPLETELY WITHOUT WARNING. THE REPLACEMENT LED ASSEMBLY COSTS UPWARDS OF $400 TO REPLACE. LED BULBS SHOULD HAVE A LIFE SPAN OF >10 YEARS. SEVERAL OTHER COMPLAINTS FILED WITH THE NHTSA LEAD ME TO BELIEVE THAT THIS IS THE RESULT OF A FAULTY PART.
NHTSA complaint #10726669 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
ALL 4 LED TAIL LIGHT UNITS FAILED. 1 EACH LEFT AND RIGHT BODY. 1 EACH LEFT & RIGHT TRUNK LID.
NHTSA complaint #10701749 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
THE TAIL LIGHT ASSEMBLY BURNED OUT AFTER AN UNUSUALLY SHORT PERIOD OF TIME, THEY ARE LED TYPE AND LASTED ONLY 5 YEARS. LED'S WITH THIS SHORT LIFE SPAN SHOULD BE CONSIDERED DEFECTIVE AS THERE ARE NUMEROUS INCIDENTS BEING REPORTED ABOUT THIS PROBLEM.
NHTSA complaint #10695198 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
LED TAIL/STOP LIGHT FAILS; FORD GARAGE SAYS THIS IS A COMMON PROBLEM WITH THIS CAR AND PART; THIS IS A REAL SAFETY ISSUE THAT FORD REFUSES TO FIX UNDER EXTENDED WARRANTY; REPAIR NOT POSSIBLE; ONLY REPLACEMENT OF ASSEMBLY AT A COST OF ~$400 EACH.
NHTSA complaint #10694297 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
I PURCHASED MY 2010 MERCURY MILAN USED ON AUGUST 30, 2012 WITH 987 MILES. APPROXIMATELY IN JUNE, 2013 THE CAR'S RIGHT REAR TAIL LAMP WENT COMPLETELY OUT AND I HAD A NEW TAIL LAMP INSTALLED FOR $408 + LABOR. IN NOVEMBER, 2013 THE CAR'S LEFT REAR TAIL LAMP WENT COMPLETELY AND I HAD A NEW TAIL LAMP INSTALLED FOR $408 + LABOR. NOW, MARCH 6, 2015 THE RIGHT REAR TAIL LAMP HAS GONE OUT AND I CANNOT AFFORD TO KEEP ON PAYING THESE EXPENSES WHEN I NOW KNOW THAT THIS IS A FORD PROBLEM AND DUE TO POOR ENGINEERING OF THE LIGHT ASSEMBLY AND BECAUSE IT HAS NOT BEEN RE-ENGINEERED TO CORRECT THE PROBLEM, THIS WILL BE A RECURRING PROBLEM FOR THE LIFE OF THE CAR. I RUN THE CHANCE OF BEING STOPPED BY THE POLICE FOR AN UNSAFE VEHICLE.
NHTSA complaint #10692427 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
APPROXIMATELY 25% OF THE REAR PASSENGER-SIDE BRAKE LIGHTS ON MY CAR PERMANENTLY WENT OUT WHEN I FIRST DISCOVERED THIS PROBLEM IN JULY 2014. DURING THE FOLLOWING MONTH, ADDITIONAL LED LIGHTS IN THE REAR LIGHT ASSEMBLY FAILED UNTIL, FINALLY, NONE OF THEM WOULD LIGHT UP. THIS WAS OUTRAGEOUS IN THAT MY CAR, BOUGHT BRAND NEW IN AUGUST 2009 AND CONSISTENTLY HOUSED IN A GARAGE, WAS FEWER THAN 5 YEARS OLD AND HAD YET TO REACH THE 30,000-MILE MARK. A LICENSED PENNSYLVANIA CAR INSPECTION STATION REPRESENTATIVE TOLD ME THAT MY CAR WOULD NOT PASS ITS SAFETY INSPECTION UNLESS THE REAR BRAKE LIGHT ASSEMBLY WAS REPLACED. CONSEQUENTLY, I WAS FORCED TO DO SO; THE BILL CAME TO $445 FOR ITS REPLACEMENT. BECAUSE THE LIGHT ASSEMBLY CONSISTS OF LED LIGHTS, THE ENTIRE ASSEMBLY SHOULD HAVE LASTED FOR THE LIFE OF THE AUTOMOBILE, IN MY OPINION. OBVIOUSLY, THIS IS A GLARING SAFETY DEFECT SINCE ITS MALFUNCTION ALONE RESULTS IN A FAILURE TO PASS AN ANNUAL PENNSYLVANIA AUTOMOBILE SAFETY INSPECTION. NOT TO MENTION THAT ITS REPLACEMENT COST IS ASTONISHING. I FEEL STRONGLY THAT FORD MOTOR COMPANY SHOULD ADDRESS THIS SITUATION SINCE OTHER MERCURY MILAN OWNERS, AS WELL AS OWNERS OF ITS TWINS -- THE FORD FUSION AND THE LINCOLN MKZ -- HAVE REPORTED ON THIS DATABASE NEARLY IDENTICAL SAFETY FAILURES. OWNERS OF THESE VEHICLES SHOULD BE COMPENSATED FOR A SAFETY PROBLEM THAT IS REPEATEDLY REPORTED ON THIS WEBSITE. FORD CERTAINLY CAN NO LONGER VALIDLY CLAIM THAT IT IS UNAWARE OF THIS SAFETY DEFECT; IT SHOULD ISSUE A RECALL ON ITS OWN AND FIX THIS DESIGN PROBLEM IMMEDIATELY.
NHTSA complaint #10692614 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
THE DRIVER'S SIDE BREAK LIGHT IS HYDERACTIVE WHEN MY HEADLIGHTS ARE ON. WHEN THE HEADLIGHTS ARE OFF THE BREAK LIGHT WORKS FINE. THIS SEEMS TO BE A POPULAR ISSUE WITH MANY MERCURY MILIANS. THE PART WAS 377.00 TO REPLACE IT AND I HAVE NO HAD THE CAR A FULL YEAR. ALSO MY DRIVER'S SIDE ACTUATOR IN MY HEADLIGHT WENT AS WELL. MY FIRST CAR PURCHASED EVER AND IT WAS FORD AND I HAVE HAD NOTHING BUT ISSUE WITH THE CAR. DISAPPOINTING.
NHTSA complaint #10690468 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
THE DRIVER SIDE OUTER TAIL LIGHT IS PARTIALLY OUT. THE OUTER 2 SEGMENTS STILL LIGHT UP, BUT THE INNER 5 ARE OUT. IF YOU TAP THE LIGHT IT FLICKS ON FOR A SECOND ON THEN GOES OUT AGAIN. THE LIGHTS DO NOT ILLUMINATE WHEN THE BRAKE IS PRESSED EITHER.
NHTSA complaint #10690487 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
I WAS ISSUED A WARNING BY LOCAL POLICE THAT MY LEFT REAR TAILLIGHT WAS NOT WORKING. THIS IS AN LED ARRAY THAT HAS BEEN REPLACED ONCE BEFORE. ON INVESTIGATION, I OBSERVED THAT THE TAILLIGHT ONLY WORKS INTERMITTENTLY, AND WILL FLICKER ON AND OFF WHEN THE HEADLIGHTS ARE ON. FURTHER, THERE IS NO BRIGHTNESS DIFFERENCE BETWEEN BRAKING AND NON BRAKING INTENSITY.
NHTSA complaint #10689968 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
TAIL LIGHTS STAY ILLUMINATED BRIGHT WHENEVER THE HEAD/PARKING LIGHTS ARE ON. HAVE BEEN TOLD THIS NUMEROUS TIMES EVEN BY TENN HIGHWAY PATROL. TOOK IT MTN VIEW FORD, MY REGULAR DEALER WHO REPLACED THE BRAKE LIGHT SWITCH UNDER PREMIUMCARE FOR THE $100 DEDUCTIBLE. THEN THEY TOLD ME THAT I NEEDED TO REPLACE BOTH OF MY TAIL LIGHTS WHICH IS $375 EACH PLUS LABOR DUE TO THE FACT THAT THEY WERE LED LIGHTS AND COULD NOT BE REPAIRED. THIS VERY DISHEARTENING SINCE I SEE THAT THIS IS EVIDENTLY A COMMON PROBLEM WITH THESE VEHICLES AND IS NOT COVERED UNDER THE EXTENDED WARRANTY. I GUESS FORD KNEW THAT THERE WOULD BE A PROBLEM WITH THE LIGHTS AND EXCLUDED IT. I NEED THE NHTSA TO HAVE A RECALL ISSUED SO FORD WILL ADMIT THEIR PROBLEM AND MAKE IT RIGHT FOR THEIR CONSUMERS. THE APPROXIMATELY $1000 DOLLARS TO REPAIR THIS IS UNREASONABLE WHEN A SIMPLE BULB CHANGE COULD HAVE RESOLVED THE PROBLEM. YES, I DID HAVE A THROTTLE BODY PROBLEM WHICH WAS REPAIRED UNDER MY WARRANTY BEFORE THE RECALL AND WHEN THE RECALL WAS ISSUED MTN VIEW FORD SENT ME A CHECK FOR MY $100 DEDUCTIBLE. I WONDER WHAT WILL GO WRONG NEXT. THE ONLY INJURY OR FATALITY DUE TO THIS IS MAY WALLET.
NHTSA complaint #10689761 — an unverified report by a vehicle owner.