31 of the
1,430 complaints about the 2010 Mercury Milan are about the
stability control — 2% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
103,871 miles.
B
31
Complaints
2
Crashes
0
Fires
1
Injuries
Exactly what failed
Electronic Stability Control (Esc)
2890.3%
Traction Control System
39.7%
What owners said
Filed with NHTSA, in their own words.
at 62,200 milesBaldwin, NY
TRACTION CONTROL SYSTEM
The contact owns a 2010 Mercury Milan. The contact stated while driving approximately 20 MPH and attempting to stop the vehicle at a gate, the brake pedal was depressed but failed to stop the vehicle. The contact engaged the parking to stop the vehicle. The ABS, brakes, and traction control warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the hydraulic control unit and ABS control module failed and needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer was made aware of the failure. The approximate failure mileage was 62,200.
NHTSA complaint #11467810 — an unverified report by a vehicle owner.
Bronx, NY
ELECTRONIC STABILITY CONTROL (ESC)
THE BRAKE LIGHT, ABS LIGHT, AND ELECTRIC STABILIZER LIGHTS CAME ON, WHICH RESULTED IN THE LOSS OF FULL BRAKING. I TOOK THE CAR TO MY MECHANIC; HE DISCOVERED THAT THE ABS PUMP WAS LEAKING. I PURCHASED A USED ABS PUMP, AND AFTER INSTALLING IT, THE MECHANIC HAD NO SUCCESS RESETTING THE CODES. HE TOLD ME IT COULD BE THAT THE PART IS A USED ONE, SO I ORDERED A NEW ABS PUMP FROM PARTS MAVEN FORD. AFTER INSTALLING THE NEW PART, THE MECHANIC HAD THE SAME ISSUES WITH IT AS WELL. THE MECHANIC IS NOT ABLE TO CLEAR OR RESET ALL CODES FOR THE ELECTRIC STABILIZER, ABS, AND BRAKE LIGHTS AND ADEQUATELY CALIBRATE THE BRAKES. IT LEFT THE BRAKE VERY SOFT ON THE PEDAL, AND IT REQUIRED PRESSING THE BRAKE HARD TO THE FLOOR TO BRING THE CAR TO A FULL STOP. WHAT'S WORST, WHEN MOVING FROM THE PARK, THE CAR WOULD ROLL FORWARD OR BACKWARD AND IS NOT STOPPING THE VEHICLE AS IT OUGHT TO DO. IT TAKES LONGER TO STOP, AND IT REQUIRES PRESSING HARD ON THE BRAKE AND LONGER DISTANCE TO COME TO A FULL STOP. UPON FURTHER RESEARCH, THE MECHANIC FOUND OUT THAT FORD KNEW ABOUT THE PROBLEM AND HAD ISSUED A RECALL FOR OWNERS WHO WERE EXPERIENCING THE SAME PROBLEM MENTIONED ABOVE TO HAVE THEIR VEHICLES FIX FOR FREE AT A FORD REPAIR SHOP. I CONTACTED FORD ON 10/12/20 ONLY TO BE TOLD BY THE FORD REPAIR SHOP AND ON AN ONLINE CHAT WITH A FORD REP THAT MY CAR, WHILE IT'S ONE OF THE VEHICLES LISTED IN THE RECALL, IS NOT APPLICABLE DUE TO MY VIN#. IT IS VERY TROUBLESOME BECAUSE FORD ONLY LIMITED THE RECALL TO SOME 2010 MERCURY MILAN HYBRID AND NOT TO MINE. IT'S A SAFETY ISSUE THAT THEY ADMITTED TO KNOWING ABOUT AND IS THE ONLY ONE WHO CAN FIX IT, YET THEY REFUSE TO INCLUDE MY CAR. SINCE I HAVE BEEN WITHOUT THE USE OF MY CAR FOR OVER ONE MONTH, I HAVE NO CHOICE BUT TO TAKE IT TO A FORD REPAIR SHOP AND GET IT TO FIX AT MY OWN EXPENSE AND WILL FOLLOW-UP WITH A LAWSUIT AGAINST FORD TO GET MY MONEY REIMBURSED.
NHTSA complaint #11364107 — an unverified report by a vehicle owner.
at 138,000 milesDeerfield Beach, FL
ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING THE SHORT DISTANCE HOME WHEN MY VEHICLE BEGAN TO SHAKE BACK AND FORTH. THE ERROR LIGHT CAME ON STATING THAT THE POWER STEERING NEEDED TO BE CHECKED. WHEN I TURNED OFF THE CAR AND TURNED IT BACK ON, THE CAR NO LONGER ALLOWED THE POWER STEERING TO DRIVE. THE ELECTRIC RACK AND PINION FOR MY 2010 MERCURY MILAN NEEDS TO BE REPLACED. THERE HAVE BEEN SEVERAL RECALLS FOR THE SAME PROBLEM WITH OTHER MERCURY MILANS BUT MY PARTICULAR CAR DOES NOT HAVE THE SAME RECALL EVEN WITH THE SAME OCCURANCE.
NHTSA complaint #11353827 — an unverified report by a vehicle owner.
at 220,000 milesWilmington, NCCrash6 injured
ELECTRONIC STABILITY CONTROL (ESC)
RIDING DOWN THE ROAD AND THE WHEEL INSTANTLY LOCKED UP ON ME STATING IN THE MESSAGE CENTER OF THE CAR "POWER STEERING ASSIST FAULT" SERVICE POWER STEERING" SERVICE POWER STEERING NOW" AND SERVICE ADVANCETRAC" CAUSED A ACCIDENT AND NOW MY CAR CAUSE SO MUCH MONEY TO FIX. I LOST CONTROL BECAUSE THE WHEEL STOP TURNING.
NHTSA complaint #11341608 — an unverified report by a vehicle owner.
at 192,000 milesLake Elsinore, CA
ELECTRONIC STABILITY CONTROL (ESC)
THERE IS CURRENTLY A RECALL FOR ABS BUT MY VEHICLE IS NOT INCLUDED ALTHOUGH IT HAS THE SAME ISSUES AS THE OTHER CARS THAT ARE BEING RECALLED.
NHTSA complaint #11320863 — an unverified report by a vehicle owner.
at 120,000 milesLincoln Park, MI
ELECTRONIC STABILITY CONTROL (ESC)
ADVANCETEC WARNING COMES ON AND POWER STEERING NEEDS SERVICE COMES ON AND THE N YOU LOSE POWER STEERING . HAVE HAD RACK AND PINON REPLACE AND AFTER 2 WEEKS IT GOES OUT AGAIN.
NHTSA complaint #11299718 — an unverified report by a vehicle owner.
at 120,000 milesSacramento, CA
ELECTRONIC STABILITY CONTROL (ESC)
WHILE MY WIFE WAS DRIVING THE CAR, BRAKES FELT SOFT AND CAR WOULDN'T STOP. SHE WAS IN A RESIDENTIAL AREA AT LOW SPEEDS AND WAS ABLE TO COAST TO A STOP. SHE RESTARTED THE CAR AND EVERYTHING WAS FINE. FORD SAYS IT'S DUE TO A FAULTY ABS MODULE WHICH SEEMS TO BE A KNOWN ISSUE, BUT NO SAFETY RECALL. ISSUE ALSO AFFECTED TRACTION CONTROL SYSTEM AND PREVENTED HYBRID FROM STAYING IN EV MODE WHEN ACCELERATING AT LOW SPEEDS. FORD CHARGING OVER $1,200 TO REPLACE ABS MODULE.
NHTSA complaint #11241813 — an unverified report by a vehicle owner.
at 140,000 milesWethersfield, CT
ELECTRONIC STABILITY CONTROL (ESC)
INTERMITTENTLY, WHEN VEHICLE IS IN MOTION, WRENCH LIGHT COMES ON AND VEHICLE BEGINS TO DECELERATE. ONCE VEHICLE IS PULLED OVER TO SAFETY, VEHICLE NEEDS TO BE SHUT OFF. AFTERWARDS, THE VEHICLE MAY BE RESTARTED AND THE WRENCH LIGHT DISAPPEARS AND THE VEHICLE DRIVES NORMALLY FOR A FEW MORE MILES. THEN, THE ISSUE COMES BACK AGAIN. TO GET ANYWHERE FROM A TO B, THE VEHICLE WILL NEED TO BE PULLED OVER TO SAFETY AND SHUT OFF AND RESTARTED EACH TIME THE WRENCH LIGHT COMES ON AND THE VEHICLE BEGINS TO DECELERATE.
NHTSA complaint #11171911 — an unverified report by a vehicle owner.
at 71,000 milesMedina, OH
ELECTRONIC STABILITY CONTROL (ESC)
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). MONTROSE FORD (3960 MEDINA RD, FAIRLAWN, OH 44333, (330) 666-0711) WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER PROVIDED THE OPTION OF A LOANER VEHICLE. THE VEHICLE WAS ALSO INCLUDED IN FIELD SERVICE ACTION NUMBER: 13N03 (ELECTRONIC THROTTLE BODY EXTENDED COVERAGE). THE CONTACT ALSO STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED FOR THREE DAYS OR LONGER, IT BECAME MORE DIFFICULT TO STOP THE VEHICLE AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT TRAVELED THROUGH A RED LIGHT DUE TO THE FAILURE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE MASTER CYLINDER MAY NEED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN ANY BRAKE SYSTEM RECALLS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT
NHTSA complaint #11160903 — an unverified report by a vehicle owner.
at 83,077 milesAndover, NJ
ELECTRONIC STABILITY CONTROL (ESC)
I WAS IN MOTION MERGING ONTO A TWO LANE HIGHWAY. I RAN OVER TWO CONSECUTIVE MANHOLE COVERS WHILE LIGHTLY BRAKING TO SEE IF IT WAS CLEAR. BUT WHEN I WENT TO BRAKE BECAUSE IT WASN'T CLEAR TO MERGE ONTO THE HIGHWAY I HAD BARELY ANY BRAKE! THANKFULLY THE CAR IN FRONT OF ME WAS ABLE TO MERGE OR I WOULD HAVE HIT HIM. AFTER THAT I HAD A VERY SOFT BRAKE PEDAL. LEFT IT IN A PARKING LOT UNTIL AFTER WORK. SO HOURS LATER, THE BRAKES SEEMED FINE. BUT I DIDN'T TRUST IT. HAD IT TOWED AND FORD TOLD ME IT WAS THE ABS HCU AND ECU AND THAT THEY ARE KNOWN FOR THIS PROBLEM. ESPECIALLY AFTER TRAVELING ON A ROUGH ROADWAY. I HAD TO GO BACK TO THE ROAD THE NEXT DAY BECAUSE I COULDN'T REMEMBER IT BEING A ROUGH ROAD. THEN I SAW THE TWO CONSECUTIVE MANHOLE COVERS. I RAN THEM OVER IN MY HUSBANDS TRUCK AND SURE ENOUGH, EVEN HIS TRUCK JOLTED FROM THEM, ENOUGH FOR THE ABS TO ENGAGE. THIS IS A HORRIBLE ISSUE AND I'M AMAZED THAT FORD HAS NOT MADE IT A RECALL YET! WHAT WILL IT TAKE!? THE REPAIR WAS QUITE EXPENSIVE. AND I WAS OUT OF A CAR FOR TWO WHOLE WEEKS! IT TOOK ALMOST A WEEK FOR THE PART TO COME IN. NOT SURE IF THAT WAS THE DEALERS BS OR FORD NOT HAVING THE PARTS READILY AVAILABLE FOR AN ISSUE THEY ALREADY KNOW EXISTS. THIS HAS NOT BEEN MY FIRST FORD PRODUCT BUT IT SURE MAY BE MY LAST!
NHTSA complaint #11128259 — an unverified report by a vehicle owner.
at 103,000 milesTaylorsville, KY
ELECTRONIC STABILITY CONTROL (ESC)
HEADING TO WORK. ADVANCE TRACK MAY. POPS ON. THEN SERVICE POWER STEARING. STEERING WHEEL FELT A LITTLE TIGHT. BUT IT WAS STILL DRIVABLE. MADE IT TO WORK, ONCE SHIFT WAS OVER. I WENT TO BACK OUT AND THE WHEEL WOULDN'T TURN AT ALL. COME TO.FIND OUT THIS HAS BEEN A BIG PROBLEM. ON THE 2010'S. ALL.SEEM.TO.BE HAPPONG WITH AN THE LAST 12-18 MONTHS. ALONG WITH THE PREVIOUS (FURL RANK RECALL, AND THE CURRENT AIR BAG RECALL.) THIS THINGS SHOULD BE TAKEN OFF THE ROAD! THAT'S TOO MANY MAJOR ISSUES. COME ON FORD! I GUESS IT WILL TAKE A BIG ACCIDENT FOR ANYTHING TO REALLY HAPPEN.....
NHTSA complaint #11120240 — an unverified report by a vehicle owner.
at 104,742 milesHubert, NC
ELECTRONIC STABILITY CONTROL (ESC)
WHEN I WAS DRIVING THE CAR STARTED TO SPUTTER AND WOULD NOT PICK UP SPEED. I TOOK THE CAR TO A MECHANIC WHO RAN A DIAGNOSTIC TEST AND GAVE ME THE CODES TO TAKE TO A FORD DEALERSHIP. THE SENSOR SWITCH FOR BOTH REAR BREAKS WHERE REPLACED. A WEEK LATER SAME THING HAPPENED. IT IS CURRENTLY DOING THE SAME THING. THE BREAK SYSTEM LIGHT IS COMING ON AND THE CONTROL SYSTEM LIGHT. NOBODY SEEMS TO BE ABLE TO FIX IT. I HAVE BEEN DRIVING DOWN THE HIGHWAY, ON PRIVATE STREETS WHEN THE CAR STARTS TO SPUTTER AND I HAVE TO TURN IT OFF AND ON AT LEAST 3 TIMES BEFORE IT WILL PICK UP SPEED AND GO.
NHTSA complaint #11115597 — an unverified report by a vehicle owner.
Obetz, OH
ELECTRONIC STABILITY CONTROL (ESC)
HAVING PROBLEMS WITH POWER STEERING AND ELECTRONIC STABILITY. WET ROAD THE CAR WOULD SLIDE ON CURVE ROADS IN SNOW THE CAR LOOSES POWER AND WON'T BARELY MOVES RPM GO DOWN. THE STEERING WHEEL WON'T MOVE IN REVERSE SOMETIMES. TIRES GET WORN OUT EVERY 4 TO 6 WEEKS WIRES SHOW TO TIRE ON THE IN SIDE . STEERING DON'T LOCK WHEN CAR IS OFF AND KEY OUT. CAR SALES ME TO TAKE KEY OUT WHILE ITS IN GEAR. AND CAR CAN BE SHIFT IN GEAR AND STEER WHEN KEY IS NOT IN. DIDN'T DO THIS WHEN I GOT IT. ONCE AND A WHILE POWER TRAIN LIGHT COMES ON AND ITS STUCK IN LOW GEAR.
NHTSA complaint #11080973 — an unverified report by a vehicle owner.
at 117,000 milesDanville, VA
ELECTRONIC STABILITY CONTROL (ESC)
PANEL LIGHT CAME ON,"SERVICE POWER STEERING NOW" WHILE DRIVING,HAD TOWED,RESET, DID THE SAME THE NEXT DAY WHILE DRIVING. REPLACED GEAR AND PINION, NEXT DAY THE SAME PROBLEM OCCURRED, ALMOST HAD A WRECK. CAR HAS 117,000 MILES.NO THE TRACTION LIGHT COME ON. HAD RESET ,SAME PROBLEM. ADVANCE AUTO HAD CODES C1277,C1963,P1450,P0456
NHTSA complaint #11074537 — an unverified report by a vehicle owner.
at 119,000 milesHouston, TX
ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING MY 2010 MERCURY MILAN. I HAD A FLAT TIRE. NOW THE "SERVICE THE ADVANCE TRACK" AND THE "SERVICE THE POWER STEERING" WARNING MESSAGE WILL NOT TURN OFF AND THE CAR NO LONGER HAS POWER STEERING. THIS IS A RECALL ISSUE ON THE 2011 MILAN. THE 2010 HAS THE IDENTICAL PART. WHY IS THE DEFECT A RECALL ON THE 2011 MILAN AND NOT ON THE 2010? IT IS THE SAME DEFECTIVE PART.
NHTSA complaint #11063072 — an unverified report by a vehicle owner.
at 120,000 milesSalt Lake City, UT
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING TO WORK THIS MORNING ON THE HIGHWAY. THE POWER STEERING ASSIST AND THE ADVANCED TRACTION CONTROL FUNCTIONS BOTH ALARMED AND STOPPED WORKING. I WAS ABLE TO GET TO WORK, BUT NOW I CANNOT STEER AT ALL. BOTH WARNING LIGHTS ARE ILLUMINATED AND BOTH FUNCTIONS CONTINUE TO NOT WORK.
NHTSA complaint #11057174 — an unverified report by a vehicle owner.
at 144,000 milesDetroit, MI
TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO OPERATE. THE CONTACT STATED THAT THE POWER STEERING AND TRACTION CONTROL INDICATORS ILLUMINATED. THE LOCAL DEALER (JORGENSON FORD, 8333 MICHIGAN AVENUE, DETROIT, MI 48210) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 144,000.
NHTSA complaint #11000288 — an unverified report by a vehicle owner.
at 97,000 milesHemet, CA
ELECTRONIC STABILITY CONTROL (ESC)
A FEW WEEKS AGO, I HAD A HARD TIME STEERING MY CAR AT AN INTERSECTION. WHEN I TRIED STEERING, THE CAR WOULD SHAKE AS I TURNED. ALTHOUGH THE ROADS WERE WET, MY TIRES ARE RELATIVELY NEW, SO I NEW IT WASN'T THE TRACTION. I TURNED OFF THE ELECTRONIC STEERING ASSISTANCE AND IT STARTED TURNING AGAIN. A FEW DAYS AGO, I WAS TURNING, THE ROADS WERE DAMP, BUT NOT WET AND I HAD MY STEERING ASSIST ON (IT GOES ON BY DEFAULT). WHEN I TUNED, THE CAR WENT THE OPPOSITE WAY OF THE DIRECTION I WAS TURNING. I HAD TO TURN OFF MY STEERING ASSIST IN ORDER TO REGAIN CONTROL OF MY CAR. THERE WERE NO ALARMS, NOTICE OR ALERTS ON MY CONTROL PANEL. ALSO, WHEN IT'S BEEN A HOT DAY OR A COLD DAY, THE CAR WON'T START.
NHTSA complaint #10936065 — an unverified report by a vehicle owner.
Mercedes, TX
ELECTRONIC STABILITY CONTROL (ESC)
ON JULY 1ST I WAS MAKING DRIVING ON THE FRONTAGE ROAD IN MY 2010 MERCURY MILAN AND ALL OF A SUDDEN MY PASSENGER TIRE BLEW OUT SO I PULLED OVER TO CHECK WHAT HAPPENED AND WHEN I CAME BACK TO THE CAR "SERVICE POWER STEERING" AND "SERVICE ADVANCE TRAC" WERE LIT UP ON MY DASH BOARD. WE CHANGED THE TIRE TO THE SPARE BUT WHEN WE WERE READY TO DRIVE THE STEERING WHEEL WAS VERY DIFFICULT TO MOVE SIDE TO SIDE. LUCKILY A FAMILY MEMBER LIVED NEAR BY SO WE WERE ABLE TO TAKE THE CAR THERE BUT THE STEERING WHEEL WAS STILL HARD. THE NEXT DAY WE WENT TO GO GET A NEW TIRE TO REPLACE THE SPARE THINKING MAYBE IT WAS THE SPARE THAT CAUSED THE SERVICE MESSAGES TO APPEAR ON THE DASHBOARD BUT EVEN WITH THE TIRE CHANGE THE STEERING WHEEL IS STILL NOT ABLE TO ALLOW ANY SORT OF TURNING MOTION UNLESS THERE IS AN EXTREMELY STRONG EFFORT TO TURN IT. I'M AWARE THAT THIS EXACT INCIDENT ALSO HAPPENED TO ANOTHER CUSTOMER. I'M ALSO AWARE HOW THERE'S A RECALL ON THE 2011 BUT NOT ON THE 2010. A RECALL NEEDS TO BE GIVEN FOR THIS YEAR ALSO BECAUSE I'VE SEEN MANY COMPLAINTS ABOUT THE ELECTRICAL POWER STEERING AND ADVANCE TRAC. IT'S NOT RIGHT FOR US TO HAVE TO COUGH UP 1000 TO FIX SOMETHING THAT IS A DEFECT IN THE CAR. I STILL OWE ON THIS CAR AND DON'T PLAN TO JUST HAVE IT SITTING THERE WITH NO USE TO IT AND THROWING MONEY DOWN THE DRAIN. PLEASE INVESTIGATE THESE INCIDENTS OF POWER STEERING AND ADVANCE TRAC ON THE 2010 MERCURY MILAN SO WE TOO CAN GET THE RECALL THAT WE NEED!
NHTSA complaint #10882603 — an unverified report by a vehicle owner.
at 117,000 milesGlassco, KY
TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE SERVICE POWER STEERING AND THE SERVICE ADVANCETRAC WARNING LIGHTS BECAME ILLUMINATED. THEN THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000.
NHTSA complaint #10825816 — an unverified report by a vehicle owner.
at 87,000 milesLorain, OH
ELECTRONIC STABILITY CONTROL (ESC)
POWER STEERING FAILURE: MY POWER STEERING FAILED WHILE DRIVING AND THE ADVANCETRAC LIGHT CAME ON. MY WIFE WAS MAKING A TURN ON CITY STREET WHEN THE FAILURE HAPPENED. WE HAVE 87000 MILES
NHTSA complaint #10821358 — an unverified report by a vehicle owner.
at 110,000 milesBrownstown, MI
ELECTRONIC STABILITY CONTROL (ESC)
POWER STEERING FAILURE: MY POWER STEERING FAILED WHILE DRIVING AND THE ENGINE LIGHT CAME ON. DRIVING THE CAR WAS DIFFICULT WHILE I WAS ON THE HIGHWAY WITH MY DAUGHTER IN THE CAR. I CONTACTED FORD CUSTOMER SERVICE AND THEY ARE AWARE OF ALL THE COMPLAINTS, BUT REFUSE TO OFFER ANY GOOD WILL PROGRAM OR RECTIFY THE SITUATION. . I HAVE 115,000 MILES AND I WAS TOLD THAT THE WARRANTY WAS ONLY 5 YRS. /60,000. I HAVE READ SEVERAL COMPLAINS ON THE 2010 MERCURY MILAN PREMIER SERIES
NHTSA complaint #10820019 — an unverified report by a vehicle owner.
at 65,400 milesAtlanta, GA
ELECTRONIC STABILITY CONTROL (ESC)
DRIVING ON HIGHWAY AT 65MPH WHEN THE SERVICE POWER STEERING LIGHT COMES ON AND THE POWER STEERING GOES OUT WITH STABILITY CONTROL. IT WAS VERY HARD TO JUST KEEP THE CAR IN THE LANE OF THE HIGHWAY NOT TO MENTION TO TURN THE CAR. THIS HAD HAPPEN TWICE BEFORE WITH A FORD DEALERSHIP RESETTING THE SENSOR. THIS TIME THE CAR WENT INTO THE FORD SHOP COMING OUT WITH THEM HAVING TO REPLACE THE POWER STEERING UNIT FOR A COST OF 1700.00 BUT WHEN THEY REPORTED IT TO CARFAX IT WAS ONLY REPORTED AS AN ALIGNMENT AND INSPECTION! I FEEL THAT FORD KNOWS THIS IS AN ISSUE WITH THIS MODEL CAR.
NHTSA complaint #10700910 — an unverified report by a vehicle owner.
at 65,000 milesNogales, AZCrash
ELECTRONIC STABILITY CONTROL (ESC)
DRIVING DOWN THE ROAD POWER STEERING WAS LOST AND CONTROL OF THE VEHICLE WAS LOST CAUSING TO HIT A CURB DAMAGING RACK AND PINION TIE ROD ENDS, WHEELS AND TIRES AND ALIGNMENT.
NHTSA complaint #10677116 — an unverified report by a vehicle owner.
Wellsville, OH
ELECTRONIC STABILITY CONTROL (ESC)
WIFE WAS DRIVING CAR GOT AURAL WARNING ACCOMPANIED BY SERVICE POWER STEERING, AND SERVICE ADVANCETRAC SYS WITH THE SKIDDING CAR SYMBOL ON DASH. COMPLETE LOSS OF POWER STEERING. THERE WERE NO PRIOR NOISES/STEERING ISSUE THAT WOULD HAVE LEAD US TO BELIEVE THERE WAS A PROBLEM AND THANKFULLY THERE WERE NO ADVERSE WEATHER CONDITIONS SUCH AS SNOW OR ICE OR NEED TO AVOID A COLLISION SHE COULD BARELY STEER VEHICLE.
NHTSA complaint #10667484 — an unverified report by a vehicle owner.
at 93,764 milesMarysville, CA
ELECTRONIC STABILITY CONTROL (ESC)
AS I WAS DRIVING DOWN THE STREET, I HEARD A CHIME NOISE I LOOKED DOWN AT MY DASH AND MY CAR SAID SERVICE ADVANCETRAC AND SERVICE POWER STEERING. I NOTICED MY POWER STEERING WAS STARTING TO SLOWLY GO OUT. AS I REACHED MY DESTINATION, AND THEN STARTED MY CAR TO LEAVE, MY CAR NOW SAID SERVICE POWER STEERING NOW, AND SERVICE ADVANCETRAC. AT THIS POINT MY CAR HAD NO POWER STEERING AT ALL, LEAVING ME STRANDED HOURS FROM HOME.
NHTSA complaint #10641906 — an unverified report by a vehicle owner.
Henderson, KY
ELECTRONIC STABILITY CONTROL (ESC)
ELECTRIC THROTTLE BODY ISSUES.
NHTSA complaint #10629264 — an unverified report by a vehicle owner.
at 51,600 milesKEY West, FL
ELECTRONIC STABILITY CONTROL (ESC)
WRENCH LIGHT CAME ON AND CAR STARTED SHAKING AND SPUTTERING AND WOULD NOT ADVANCE AND I ALMOST GOT REAR ENDED. I FEEL THIS IS A SERIOUS PROBLEM AND NEEDS TO BE ADDRESSED. ALSO THE ENGINE LIGHT CAME ON. THANK YOU
NHTSA complaint #10562917 — an unverified report by a vehicle owner.
at 34,000 milesBoonville, IN
ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING APPROX 60 MPH ON A HIGHWAY. MY CAR "JERKED" FORWARD ONCE, AND I COMPLETELY LOST THE ABILITY TO ACCELERATE. AFTER MOVING TO THE SHOULDER OF THE ROAD, MY CAR WAS SHAKING AND DIFFICULT TO PUT IN PARK DUE TO THE SHAKING. CAR WOULD START UP AGAIN, BUT DID NOT HAVE THE ABILITY TO ACCELERATE EXCEPT IN LOW DRIVE. WOULD NOT ACCELERATE EXCEPT IN LOW. HAD TO TOWED TO THE DEALERSHIP, WHERE THE THROTTLE BODY NEEDED REPLACED AND KAM RESET. THIS IS A 2010 CAR, FAIRLY NEW.
NHTSA complaint #10546835 — an unverified report by a vehicle owner.
at 75,967 milesIrving, TX
ELECTRONIC STABILITY CONTROL (ESC)
DRIVING ON HIGHWAY WHEN I WAS NO LONGER ABLE ACCELERATE IN MY 2010 MERCURY MILAN. THE CAR BEGAN TO JERK AND THE THROTTLE CONTROL/TRANSMISSION LIGHT CAME ON. I TURNED CAR OFF AND ON AND THEN COULD DRIVE A FEW MORE MILES WHEN IT REPEATED THE SCENARIO ABOVE. I WAS ABLE TO DRIVE IT TO DEALERSHIP. IT DID THAT A TOTAL OF 6 TIMES ON THE WAY TO DEALERSHIP AND EVENTUALLY BOTH THE THROTTLE CONTROL & THE SERVICE ENGINE SOON LIGHT WAS ON. DEALERSHIP FIXED MY CAR, REPLACING THE THROTTLE BODY BUT CHARGED ME SAYING THE PROBLEM WAS NOT UNDER ANY WARRANTY.
NHTSA complaint #10524955 — an unverified report by a vehicle owner.