58 of the
981 complaints about the 1993 Mercury Sable are about the
suspension — 6% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
48,100 miles.
IN 1993 I HELPED MY MOTHER PURCHASE A NEW MERCURY SABLE IN RACINE, WISCONSIN WHERE SHE LIVED. BY 2001 MY MOTHER WAS AT AN AGE SHE SHOULD NOT BE DRIVING FOR SEVERAL REASONS. THE BIG EVENT WAS WHEN SHE BROKE HER HIP AND WE ALSO LEARNED SHE WAS STARTING TO LOSE HER SHORT TERM MEMORY. IN LATE 2001 WE HAD THE 1993 MERCURY SABLE WITH ONLY ABOUT 30 TO 35,000 MILES STORED PENDING DECIDING IF ANOTHER FAMILY COULD USE THE CAR. IN EARLY 2002 WE HAD THE TITLE TRANSFERRED TO MY SON AND HE STARTED TO DRIVE THE CAR. HE TOLD US WITHIN A WEEK THERE WAS A TERRIBLE NOISE AND WE HAD THE CAR CHECKED AT OUR LOCAL FORD DEALER IN LEXINGTON ILLINOIS. THERE SERVICE MANAGER, DANNY, TOLD ME BOTH FRONT COIL SPRINGS WERE BROKEN. I FOUND THIS VERY ODD BECAUSE OF THE LOW MILES ON THE CAR AND IT WAS NOT DRIVEN MUCH IN THE WINTER SALT. I HAD DANNY SAVE BOTH OF THE OLD SPRINGS FOR ME BECAUSE I THOUGHT THE FORD MOTOR COMPANY SHOULD COVER THE EXPENSE. BOTH LEFT AND RIGHT SPRINGS WERE BROKEN IN THE SAME AREA AND THE ORIGINAL PAINT WAS ON THE SPRINGS, INDICATING TO ME THEY HAD VERY LITTLE IF ANY SALT DAMAGE. I STILL HAVE THE SPRINGS IN STORAGE. I ALSO LEARNED LATER THAT FORD HAD SOME SORT OF RECALL FOR FRONT COIL SPRINGS, BUT THEY NEEDED TO BE REPAIRED BY DECEMBER 2001. FORD DID NOT PAY THE $340 BILL THAT I PAID TO REPLACE THE SPRINGS IN EARLY 2002. YOU MIGHT ASK, WHY AM I DOCUMENTING THIS NOW. TWO REASONS, ONE I JUST LEARNED OF THE WEB SITE AND TWO, I OWN A 2000 FORD TAURUS AND JUST RECEIVED A LETTER ABOUT A PROBLEM WITH THE FRONT COIL SPRINGS. APPARENTLY, FORD DID NOT LEARN FROM THE EARLIER PROBLEM. I LEARNED LATER HOW THE BROKEN SPRINGS COULD HAVE CAUSED TIRE FAILURE AND A SERIOUS ACCIDENT. ALTHOUGH MY MOTHER ALWAYS HAD HER CAR SERVICED AT THE DEALER, THEY APPARENTLY NEVER CHECKED IT FOR THE RECALL ITEM. I FEEL THERE NEEDS TO BE A MORE ACCOUNTABLITY ON THE PART OF THE MANUFACTURER(FORD) TO ASSURE ALL CARS ARE CHECKED. MY MOTHERS CAR WAS OVERLOOKED, PRIMARILY BECAUSE OF HER AGE.
NHTSA complaint #10089075 — an unverified report by a vehicle owner.
at 106,000 milesMagna, UT
SUSPENSION
ABOUT 1 MONTH AFTER THE MASS AIR FLOW SENSOR WAS REPLACED AND ABOUT 6 MONTHS AFTER MY HEAD GASKETS WERE REPLACED, MY SABLE STARTED TO HESITATE WHEN WARM. THE VEHICLE HAS NO POWER. THE FUEL PUMP, FUEL FILTER, AIR FILTER AND THROTTLE POSITION SENSOR HAVE ALL BEEN REPLACED WITH NO EFFECT. THE TIMING HAS ALSO BEEN FOUND TO BE RIGHT ON.
NHTSA complaint #10068968 — an unverified report by a vehicle owner.
at 165,285 milesLafayette, NY
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
MY 1993 MERCURY SABLE WAS SUBJECT TO A FRONT SUSPENSION RECALL IN 1998 (NHTSA ITEM # 615138). THE PROBLEM HAS HAPPENED AGAIN ON MY CAR, SAME PROBLEM, SAME REASON (CORROSION). THE ORIGINAL RECALL HAS EXPIRED SO I HAVE NO OPTIONS TO RESOLVE THE ISSUE. FORD DID NOT FIX THE PROBLEM, THEY SIMPLY REPAIRED THE DAMAGE WITH PARTS SUBJECT TO THE SAME DEFECTS. THEY WILL NOT HELP ME SO I'M LODGING THIS COMPLAINT.
NHTSA complaint #10055051 — an unverified report by a vehicle owner.
at 48,100 milesEdina, MN
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHILE BACKING OUT OF THE GARAGE, THE FRONT COIL SPRINGS SNAPPED, CAUSING THE SUSPENSION TO FALL. THE DEALER HAD BEEN CONTACTED. *AK THE SPRINGS PUNCTURED THE FRONT TIRES. RECALL# 98V094000 THE SALES DEALER HAD GONE OUT OF BUSINESS. *SCC
NHTSA complaint #10038469 — an unverified report by a vehicle owner.
Attica, NY
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
THE VEHICLE WAS PARKED, WHEN THE FRONT COIL SPRING BROKE. *AK
NHTSA complaint #10024171 — an unverified report by a vehicle owner.
at 42,000 milesMiddleboro, MA
SUSPENSION
ENTIRE VEHICLE STARTS TO VIBRATE UNCONTROLLABLY. DEALER DENIED PROBLEM. AK SCC ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****751026
NHTSA complaint #10006453 — an unverified report by a vehicle owner.
Lower Burell, PA
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
FRONT COIL SPRING RECALL WAS DONE IN DECEMBER OF 1999, AFTER THAT CONSUMER ALWAYS HEARD A NOISE COMING FROM UNDERNEATH VEHICLE. CONSUMER TOOK VEHICLE TO DEALER NUMEROUS TIMES, NO PROBLEM WAS FOUND. DURING ROUTINE REPAIR WORK MECHANIC FOUND PASSENGER FRONT COIL SPRING BROKEN.
NHTSA complaint #8010517 — an unverified report by a vehicle owner.
Addison, IL
SUSPENSION:FRONT
STEERING HAS BINDING NOISE, FRONT END SUSPENSION RATTLES AND VIBRATES.
NHTSA complaint #9005825 — an unverified report by a vehicle owner.
S. NEW Berlin, NY
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
CONSUMER HAD DRIVEN OVER A DITCH. THEN, FRONT RIGHT COIL SPRING DID BREAK AND PUNCTURED TIRE.
NHTSA complaint #882943 — an unverified report by a vehicle owner.
Fredericksburg, OH
SUSPENSION:REAR
NO SUMMARY LISTED FOR ABOVE VEHICLE.
NHTSA complaint #739701 — an unverified report by a vehicle owner.
Needham, MA
SUSPENSION:REAR
R+R SWAY BAR BUSHINGS FAILED. NLM
NHTSA complaint #550442 — an unverified report by a vehicle owner.
Atchison, KS
SUSPENSION:FRONT
WHILE DRIVING ON THE FREEWAY, THE CAR BEGAN TO SHAKE UNCONTROLLABLY. THE CAR OVERHEATED AND CAUSED THE ENGINE TO FAIL. THE ENGINE FAN MALFUNCTIONED WHICH CAUSED THE CAR TO OVERHEAT.
NHTSA complaint #723292 — an unverified report by a vehicle owner.
Cincinnati, OH
SUSPENSION:FRONT:STABILIZER BAR
RATTLING NOISE WHEN THE VEHICLE HITS BUMPS DUE TO PASS REAR STABILIZER LINK FAILURE. YH
NHTSA complaint #551846 — an unverified report by a vehicle owner.
Clevland, OH
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHILE DRIVING AND GOING OVER A BUMP HEARD A CLUNKING NOISE LIKE SOMETHING WAS LOOSE. CONSUMER TOOK VEHICLE TO DEALER, AND THE DEALER SAID CONSUMER NEEDED NEW SPRINGS.
NHTSA complaint #858902 — an unverified report by a vehicle owner.
Monoreville, PA
SUSPENSION:FRONT
WHILE DRIVING FRONT OF CAR SHAKING UPON STOPPING. ALSO, BRAKE ROTORS HAD TO BE REPLACED.
NHTSA complaint #858164 — an unverified report by a vehicle owner.
Needham, MA
SUSPENSION:REAR
SWAY BAR FAILED. MJS
NHTSA complaint #550442 — an unverified report by a vehicle owner.
Cincinnati, OH
SUSPENSION:REAR
REAR STABILIZER BAR (SWAY BAR LINKS) OF THE VEHICLE BROKE. YH
NHTSA complaint #550584 — an unverified report by a vehicle owner.
Menominee, MI
SUSPENSION:REAR
NO SUMMARY LISTED FOR ABOVE VEHICLE.
NHTSA complaint #717351 — an unverified report by a vehicle owner.
Jordan, MN
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
HAD RECEIVED RECALL NOTICE IN THE MAIL98I002000, CONCERNING FRONT COIL SPRINGS. CALLED DEALERSHIP. WAS INFORMED THAT NO PARTS ARE AVAILABLE. CANNOT ORDER PARTS. WOULD HAVE WAIT FOR MANUFACTURER TO SEND PARTS TO DEALER.
NHTSA complaint #832056 — an unverified report by a vehicle owner.
Stewartstown, PA
SUSPENSION:FRONT
EXCESSIVE WEAR ON FRONT TIRES, CAN NOT KEEP FRONT END ALIGNMENT CORRECT, TIRES WEAR ON INNER SIDES, VEHICLE SHUDDERS WHEN BRAKES ARE APPLIED, VEHICLE ALSO SHUDDERS FOR NO REASON WHEN DRIVING , THIS COMES AND GOS . TIRES REPLACED AT 33,000, 85,000 MILES AND AS OF THIS WRITING NEW TIRES NEED( 110,000) NEW TIRES PUT ON 7/98 85,000 MILES, RECALL DONE 12/98 FOR FRONT SHIELDS TO PREVENT EXCESSIVE WEAR.
NHTSA complaint #714384 — an unverified report by a vehicle owner.
Brownstown TWP, MI
SUSPENSION:FRONT
FRONT END WELDS BROKE. MJS
NHTSA complaint #546471 — an unverified report by a vehicle owner.
Brownstown TWP, MI
SUSPENSION:REAR
REAR SWAY BAR REPLACED. MJS
NHTSA complaint #546471 — an unverified report by a vehicle owner.
Atkinson, NE
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
VEHICLE WAS SERVICED UNDER RECALL 98V094000, FRONT COIL SPRINGS. THE FENDER HAS BEEN TRIMMED VERY SLOPPY. DEALER SAID IT COULD HAVE BEEN DONE BETTER, BUT IT'S TOO LATE.
NHTSA complaint #839954 — an unverified report by a vehicle owner.
Avon, NY
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
FRONT SPRING COIL BROKE WHILE VEHICLE WAS IN MOTION. CONSUMER HAS HAD THE VEHICLE REPAIRED. CONSUMER CAME ACROSS A RECALL FOR THE FRONT COIL SPRINGS , THIS VEHICLE WAS NOT INCLUDED IN RECALL. *AK
NHTSA complaint #837732 — an unverified report by a vehicle owner.
Midland, MD
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
COIL SPRINGS BROKE, AND WERE REPLACED WITH FORD REPLACEMENT PARTS. HOWEVER, THEY BROKE AGAIN WITHIN A 1 YEAR AFTER RECALL REPAIRS. MANUFACTURER HAS BEEN CONTACTED. 98V-094.
NHTSA complaint #836236 — an unverified report by a vehicle owner.
Madisonvil, KY
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
RECALL REPAIR ON RECALLED COIL SPRING GUARD PERFORMED, BUT NOW THE GUARD HITS WHILE DRIVING(MAKING NOISE).
NHTSA complaint #544530 — an unverified report by a vehicle owner.
Midland, MD
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
THE FRONT PASSENGER SIDE SPRING CRACKED, AND PUT A HOLE IN THE TIR, CAUSING THE TIRE TO DEFLATE. I WAS PULLING OUT OF DRIVEWAY AND LOST COMPLETE CONTROL OF VEHICLE. WHAT WOULD HAVE THIS BEEN LIKE IF THIS HAD HAPPENED SATURDAY ON THE WAY BACK FROM BALTIMORE AT 65 OR 70 MPH? BOTH SPRINGS WERE REPLACED AT FORD'S EXPENSE LAST YEAR WHEN BOTH WERE BROKEN. THESE ARE FORD REPLACEMENT PARTS, I THOUGHT THEY WERE SUPPOSED TO HAVE CORRECTED THIS PROBLEM. I HAD MY WIFE, SON-IN-LAW, AND MY TWO GRANCHILDREN IN MY CAR THIS AFTERNOON ON THE INTERSTATE AT 65MPH. I AM CALLING FORD TOMORROW (MONDAY) ABOUT THIS PROBLEM AND PROBABLY WON'T BE TO NICE. THANK YOU AND PLEASE CONTACT ME IF YOU NEED ANY ADDITIONAL INFORMATION.
NHTSA complaint #705032 — an unverified report by a vehicle owner.
Miami, FL
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
RECEIVED RECALL NOTICE 98I002000 IN MAIL. CALLED DEALERSHIP FOR APPOINTMENT. TOOK VEHICLE IN ON APPOINTED DAY. AFTER ARRIVING, WAS INFORMD BY SERVICE MANAGER, THAT PARTS FOR COIL SPRINGS WERE NOT AVAILABLE. DOES NOT KNOW WHEN PARTS WILL BE AVAILABLE, BUT WOULD CALL OWNER WHEN THEY COME IN.
NHTSA complaint #828826 — an unverified report by a vehicle owner.
Miami, FL
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
HAD RECEIVED RECALL NOTICE (#98V094000) IN THE MAIL. CALLED DEALER & SET UP AN APPOINTMENT. TOOK VEHICLE ON THAT DAY. AFTER ARRIVING AT DEALER'S, WAS INFORMED BY MECHANIC THAT PARTS FOR FRONT COIL SPRINGS WERE NOT AVAILABLE, AND DOES NOT KNOW WHEN THEY WILL BE. WOULD CONTACT OWNER WHEN THEY COME IN.
NHTSA complaint #828866 — an unverified report by a vehicle owner.
Brooklyn, NY
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHEN DRIVING THE VEHICLE THERE IS A VERY LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE, AND WHEN APPLYING THE BRAKES THE NOISE IS STILL THERE. CONSUMER THINKS THE PROBLEM IS COMING FROM THE FRONT COIL SPRING THAT NEEDS TO BE REPAIRED.
NHTSA complaint #829638 — an unverified report by a vehicle owner.