170 of the
578 complaints about the 2000 Mercury Sable are about the
suspension — 29% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
67,000 miles.
TL* THE CONTACT OWNS A 2000 MERCURY SABLE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HANDLED POORLY AND WAS UNSTABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENTIRE SUSPENSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS INVALID.
NHTSA complaint #11195649 — an unverified report by a vehicle owner.
at 200,000 milesMuscatine, IA
SUSPENSION
TL* THE CONTACT OWNS A 2000 MERCURY SABLE. WHILE DRIVING 35 MPH OVER A BUMP, THE CONTACT HEARD AN ABNORMAL NOISE UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT BOTH SPRINGS HAD FRACTURED. THE MECHANIC ALSO DIAGNOSED THAT THE BRAKES AND BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE SPRINGS WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
NHTSA complaint #10860903 — an unverified report by a vehicle owner.
at 141,216 milesKettering, OH
SUSPENSION
I DROVE THE CAR HOME AFTER PURCHASING IT AND IT WAS WOBBLING AND I PULLED OFF OF THE HIGHWAY AND DID NOT KNOW WHY IT WAS MAKING A LOUD NOISE. THE MECHANIC SIAD A WHEEL BEARING IS BROKEN ON A TIRE.
NHTSA complaint #10806676 — an unverified report by a vehicle owner.
at 141,220 milesKettering, OH
SUSPENSION
I JUST BOUGHT A 2000 MERCURY SABLE, WHEN BACKING OUT OF THE DRIVEWAY AND MAKING A TURN, I FELT SOMETHING POP & A SPRING COIL ON THE DRIVERS SIDE BROKE.
NHTSA complaint #10806675 — an unverified report by a vehicle owner.
at 192,000 milesSussex, NJ
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL* THE CONTACT OWNS A 2000 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE CONTACT HEARD A LOUD NOISE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE FRONT DRIVER SIDE COIL SPRING FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 192,000.
NHTSA complaint #10681329 — an unverified report by a vehicle owner.
at 62,436 milesRockaway, NJ
SUSPENSION
MY MERCURY SABLE 2000, (I AM THE ORIGINAL OWNER), WAS TAKEN IN FOR NEW TIRES AND THE TECHNICIAN REPORTED THE REAR BRAKES WERE LOW AND REPLACED BOTH REAR BRAKE DRUMS AND CYLINDERS. UPON FURTHER INSPECTION HE NOTICED THE SPRING ON THE REAR STRUT DRIVERS SIDE HAD FRACTURED. WE ARE NOT SURE WHEN THIS HAPPENED, ALTHOUGH WE ARE SURE IT DID NOT HAPPEN AT THE GARAGE BECAUSE THERE WAS RUST BETWEEN THE FRACTURE JOINTS. THE SPRING NARROWLY MISSED PUNCTURING THE SIDE WALL OF THE TIRE. I DO REMEMBER FORD HAD A RECALL FOR A SHIELD ON THE FRONT STRUT SPRINGS AND THIS CAR WAS TAKEN TO THE DEALERSHIP FOR THIS REPAIR. I HAVE SEEN MANY REFERENCES ON THIS SITE ABOUT THE DEFECT ON THE REAR STRUTS. WHY HASN'T ANYTHING BEEN DONE ABOUT THIS? I'M AFRAID TO DRIVE THE VEHICLE WITH THE OEM FORD STRUTS FRONT AND REAR. BTW THE GARAGE QUOTED $800.00 TO REPLACE THE REAR STRUTS ONLY.
NHTSA complaint #10533521 — an unverified report by a vehicle owner.
Nahant, MA
SUSPENSION
AFTER BEING PARKED FOR APPROXIMATELY 2 MONTHS OVER THE WINTER, I WENT TO INSPECT THE SABLE, AND FOUND A FLAT TIRE ( FRONT PASSENGER SIDE), UPON FURTHER INSPECTION, I FOUND THAT THE COIL SPRING HAD FRACTURED, SHOT DOWNWARD, AND PUNCTURED THE INNER SIDEWALL OF THE TIRE. THE COIL IS NOT SIGNIFICANTLY RUSTED, AND RETAINS ALMOST ALL OF THE ORIGINAL PROTECTIVE COATING TO PREVENT RUST. ON A TEN YEAR OLD CAR, I WOULD THINK THIS IS NORMAL WEAR, BUT I REMEMBER THAT MY 2000 SABLE WAS RECALLED FOR THE EXACT SAME PROBLEM, AS WAS THE 2001 MODEL, AND I HAVE NOW FOUND OVER 200 REPORTS OF THE SAME PROBLEM IN THE 2003 SABLE, AND WOULD LIKE TO KNOW WHY A RECALL WAS NEVER ISSUED FOR THIS MODEL.
NHTSA complaint #10508927 — an unverified report by a vehicle owner.
at 104,000 milesSpicer, MN
SUSPENSION
I ROTATED THE TIRES ON MY CAR IN MARCH AND SEEN THAT BOTH COIL SPRINGS WHERE BROKE .
NHTSA complaint #10505545 — an unverified report by a vehicle owner.
at 104,000 milesSpicer, MN
SUSPENSION
I ROTATED THE TIRES ON MY CAR IN MARCH AND SEEN THAT BOTH REAR COIL SPRINGS WHERE BROKE . (THE FRONT WITH THE SHIELDS ARE GOOD .) SORRY ABOUT SENDING IT TWICE .
NHTSA complaint #10505551 — an unverified report by a vehicle owner.
at 81,213 milesAllison Park, PACrash1 injured
SUSPENSION
MY DAUGHTER WAS DRIVING MY 2000 MERCURY SABLE AROUND A CURVE TO THE LEFT WHEN THE REAR OF THE VEHICLE BEGAN TO SLIDE TO THE LEFT CAUSING HER TO LOOSE CONTROL AND STRIKE 2 GUARD RAILS,2 VEHICLES TRAVELING IN THE OPPOSITE DIRECTION AND THEN HEAD-ON INTO A STONE RETAINING WALL. VEHICLE WAS SEVERELY DAMAGE AND MY DAUGHTER SUFFERED A MINOR HEAD INJURY. THE AIRBAGS DID NOT DEPLOY EVEN AFTER STRIKING THE WALL HEAD-ON. WE ARE CONCERNED THAT THE REAR COIL SPRINGS WERE DEFECTIVE, RUSTED AND MAY HAVE CAUSE HER TO LOOSE CONTROL AND THE REAR-END OF THE VEHICLE TO SLIDE TO THE LEFT. 1 WEEK PRIOR TO VEHICLE CRASH/INCIDENT, THE REAR END OF THE VEHICLE SLID TO THE LEFT ON DRY PAVEMENT WHILE TURNING TO THE RIGHT. VEHICLE TIRES WERE FAIRLY NEW AND IN GOOD CONDITION. PLEASE REVIEW THE 2000 MERCURY SABLE FOR DEFECTS IN THE REAR COIL SPRINGS AND THE AIRBAG DEPLOYMENT FAILURE.
NHTSA complaint #10483131 — an unverified report by a vehicle owner.
at 123,010 milesYork, PA
SUSPENSION
WIFE WAS DRIVING WITH OUR 15 MONTH OLD AND 1 ONE THE WAY WHEN SHE HEARD THIS VERY LOUD CLANKING NOISE. IT SOUNDS LIKE ITS COMING FROM BOTH WHEEL WELLS IN THE REAR.
NHTSA complaint #10435314 — an unverified report by a vehicle owner.
at 150,000 milesIndinanapolis, IN
SUSPENSION:FRONT
MY 2000 SABLE AUTO LIGHT SWITCH WONT WORK WANTING TO KNOW IF THERE IS A RECALL ON THIS PART?
NHTSA complaint #10397221 — an unverified report by a vehicle owner.
at 70,000 milesEAU Claire, WI
SUSPENSION:REAR
2000 MERCURY SABLE REAR COIL SPRINGS BROKE AND RUINED THE TIRES.
NHTSA complaint #10390440 — an unverified report by a vehicle owner.
at 99,100 milesLouisville, KY
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2000 MERCURY SABLE. THE CONTACT STATED THAT AFTER HAVING THE VEHICLE SERVICED, THE MECHANIC INFORMED HIM THAT THE REAR COIL SPRINGS HAD FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 99,100.
NHTSA complaint #10386961 — an unverified report by a vehicle owner.
at 136,000 milesWindham, NHCrash1 injured
SUSPENSION:FRONT
THE FRONT DRIVER'S SIDE COIL SPRING FRACTURED, DROPPING THE FRONT LEFT SIDE OF THE CAR AND CAUSING IT TO VEER TO THE LEFT. THE END OF THE BROKEN SPRING ALSO PIERCED THE INSIDE SIDEWALL OF THE ALMOST NEW MICHELIN TIRE AND INSTANTLY DEFLATED IT. [XXX] SUFFERED SPRAINED WRISTS AND A SPRAINED BACK FROM THE SUDDEN LOSS OF CONTROL OF THE 2000 MERCURY SABLE GS WAGON. IF THE VEHICLE HAD BEEN MOVING AT A HIGHER SPEED OR ON AN INTERSTATE ROAD, SERIOUS INJURY AND SEVERE DAMAGE WOULD HAVE OCCURRED. THE SPRING FAILURE AND DAMAGE WAS REPORTED TO FORD'S CUSTOMER RELATIONS CENTER, HEATHER NABB, FORD SUPERVISOR. THIS PROBLEM HAS ALREADY RESULTED IN RECALL 04S17. I WAS NEVER NOTIFIED BY FORD ON THIS RECALL AND I HAVE OWNED THE CAR SINCE IT WAS PURCHASED NEW IN 2001. IT HAS ALWAYS BEEN REGISTERED IN NH. THE FORD CRC IS REFUSING TO DO ANYTHING TO FIX AND REPAIR THE DAMAGE CAUSED BY THIS FRONT COIL SPRING FAILURE! THE CAR WAS FIRST REGISTERED AND DRIVEN IN MARCH OF 2001 AND THE ORIGINAL NH TITLE IS DATED APRIL 4, 2001. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10380182 — an unverified report by a vehicle owner.
at 210,000 milesWest Haven, CT
SUSPENSION:REAR
REAR COIL SPRINGS BROKEN ON BOTH SIDES, 2000 MERCURY SABLE. WAS DRIVING THE CAR, TURNED INTO A DRIVEWAY AND HEARD A LOUD NOISE, LIKE A JOINT POPPING. REAR END OF VEHICLE SAGS ON BOTH SIDES AND POPPING NOISE OCCURS EVERY TIME THE VEHICLE MAKES A TURN. GOING TO MECHANIC FOR REPLACEMENT OF COIL SPRINGS AND STRUTS, ESTIMATED COST WITH LABOR $400+.
NHTSA complaint #10344488 — an unverified report by a vehicle owner.
at 102,192 milesWillimantic, CT
SUSPENSION:REAR
REAR COIL SPRING BROKE AND ALMOST CAUSED ME TO HAVE AN ACCIDENT ON THE HIGHWAY.
NHTSA complaint #10328488 — an unverified report by a vehicle owner.
St.albans, NY
SUSPENSION:FRONT
I OWN A 2000 MERCURY SABLE. I WENT TO MY MECHANIC TO HAVE MY TIE RODS REPLACED. UPON INSPECTION MY MECHANIC FOUND MY RIGHT FRONT COILS SPRING BROKEN. HE ALSO STATED THE COIL HAD BEEN BROKEN FOR SOME TIME DUE TO THE AMOUNT OF RUST FOUND AT THE BREAK. I HAVE INSTALLED KYB STRUTS INSTALLED.
NHTSA complaint #10324989 — an unverified report by a vehicle owner.
at 130,000 milesAtco, NJ
SUSPENSION:FRONT
NOTICED LOUD METALIC NOISES FROM THE FRONT SUSPENSION ON MARCH 25, TOOK VEHICLE TO DEALER ON MARCH 26, DEALER ADVISES FRONT SPRING IS BROKEN, AN EXTREMELY DANGEROUS CONDITION. FURTHER RESEARCH REVEALS THAT THIS IS A WELL KNOWN INHERENT MANUFACTURING DEFECT FOR MERCURY SABLE AND FORD TAURUS VEHICLES. MANUFACTURER STATES THAT MY VEHICLE IS 2 MONTHS BEYOND THE VOLUNATARY WARRANTY PROGRAM THEY PUT IN.
NHTSA complaint #10322658 — an unverified report by a vehicle owner.
at 100,000 milesBozrah, CT
SUSPENSION:FRONT
AFTER EXITING I-95 WITHIN A MINUTE OR SO I HEARD A BANG FROM UNDER THE DRIVER'S SIDE OF THE CAR,FOLLOWED BY A CLANG SOUND BEHIND ME. I IMMEDIATELY STOPPED AND PARKED THE CAR AND SEARCHED THE ROAD ABOUT 200 FEET BEHIND ME. I FOUND A PIECE OF BROKEN SPRING. I RECALLED RECEIVING AN EXTENDED WARRANTY FROM FORD FOR THIS YEAR'S SABLES AND SHORTLY THEREAFTER HAD IT REPLACED , ALONG WITH THE OTHER FRONT SPRING. THE FORD DEALER RECOMMENDED I REPLACE THE STRUTS AND BUSHINGS, WHICH I DID ( THESE STRUTS AND BUSHINGS WERE DONE AT MY OWN COST.).
NHTSA complaint #10319866 — an unverified report by a vehicle owner.
at 150,000 milesWaterford, WI
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2000 MERCURY SABLE. HE STATED THAT HIS FRONT LEFT TIRE BECAME FLAT AND WHEN HE ATTEMPTED TO REPLACE IT HE NOTICED THAT THE COIL SPRINGS WERE BROKEN .THE DEALER WAS CONTACTED AND THEY STATED THAT THEY WOULD SEND HIM A REPAIR SHIELD WHICH HE HAS NOT RECEIVED YET. HE IS CONCERNED ABOUT THE SAFETY DEFECT AND THAT THE SHIELD IS NOT A SUFFICIENT REPAIR. NO REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 150,000.
NHTSA complaint #10313045 — an unverified report by a vehicle owner.
Brooklyn, NY
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2000 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 5 MPH OUT OF HIS DRIVEWAY HE NOTICED A THUMPING SOUND UNDER THE VEHICLE. MOMENTS LATER THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE TIRE WAS FLAT. THE VEHICLE WAS DIAGNOSED BY A LOCAL DEALERSHIP WHO STATED THAT THE REAR PASSENGER SIDE COIL SPRING SNAPPED. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 70237. UPDATED 2/26/10 *CN UPDATED 07/27/10
NHTSA complaint #10303142 — an unverified report by a vehicle owner.
at 89,000 milesTroy, NY
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2000 MERCURY SABLE. WHILE THE CONTACT WAS HAVING HIS VEHICLE SERVICED, HE WAS INFORMED THAT THE DRIVER SIDE REAR AND FRONT COIL SPRINGS WERE BROKEN. THE CONTACT NOTICED THAT WHENEVER HE DROVE OVER A BUMP IN THE ROAD HE HEARD A LOUD BANGING SOUND IN THE REAR END OF THE VEHICLE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP AND THE CURRENT AND FAILURE MILEAGES WERE 89000.
NHTSA complaint #10290242 — an unverified report by a vehicle owner.
at 89,000 milesTroy, NY
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2000 MERCURY SABLE. WHILE THE CONTACT WAS HAVING HIS VEHICLE SERVICED, HE WAS INFORMED THAT THE DRIVER SIDE REAR AND FRONT COIL SPRINGS WERE BROKEN. THE CONTACT NOTICED THAT WHENEVER HE DROVE OVER A BUMP IN THE ROAD HE HEARD A LOUD BANGING SOUND IN THE REAR END OF THE VEHICLE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP AND THE CURRENT AND FAILURE MILEAGES WERE 89000.
NHTSA complaint #10290242 — an unverified report by a vehicle owner.
at 94,973 milesColumbus, OH
SUSPENSION:REAR
REAR RIGHT COIL SPRING BROKE AND TORE UP TIRE ON 2000 MERCURY SABLE.
NHTSA complaint #10275732 — an unverified report by a vehicle owner.
at 75,000 milesEast Islip, NY
SUSPENSION:REAR
REAR PASSENGER SIDE COIL SPRING SNAPPED.
NHTSA complaint #10273904 — an unverified report by a vehicle owner.
at 131,128 milesHoopeston, IL
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2000 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 20 MPH OVER A BUMP IN THE ROAD, THE CONTACT HEARD A LOUD CLUNKING NOISE. THE NOISE WAS HEARD WHENEVER THE VEHICLE DROVE OVER A BUMP IN THE ROAD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY STATED THAT THE REAR COIL SPRINGS AND SHOCKS WERE THE SOURCE OF THE NOISE. THE VEHICLE HAS NOT BEEN REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 04V332000 (SUSPENSION,FRONT;SPRINGS:COIL SPRINGS). THE FAILURE AND CURRENT MILEAGES WERE 131,128.
NHTSA complaint #10269421 — an unverified report by a vehicle owner.
at 98,000 milesSobieski, WI
SUSPENSION:REAR
REAR SPRINGS BROKE UNDER NORMAL DRIVING CONDITIONS. HAD TO REPLACE STRUTS AS WELL BECAUSE THEY WERE RUINED DUE TO SPRING FAILURE.
NHTSA complaint #10266123 — an unverified report by a vehicle owner.
at 69,000 milesVandergrift, PA
SUSPENSION:REAR
REAR COIL SPRINGS BROKE....
NHTSA complaint #10264777 — an unverified report by a vehicle owner.
at 69,000 milesVandergrift, PA
SUSPENSION
REAR COIL SPRINGS BROKE....
NHTSA complaint #10264777 — an unverified report by a vehicle owner.