17 of the 302 complaints about the 1999 Mercury Sable are about the airbag system — 6% of everything reported for this model year. Half of the failures with a mileage on record happened before 91,000 miles.
17
Complaints
13
Crashes
0
Fires
9
Injuries
Filed with NHTSA, in their own words.
AIR BAGS
THE STEERING IS HORIBLE, ABOUT 3YEARS AGO CHANGED RACK APPION STEERING, AND JUST A WEEK AGO, PUT NEW STEERING PUMP ON, STILL.
NHTSA complaint #10836880 — an unverified report by a vehicle owner.
AIR BAGS
AIR BAGS DID NOT DEPLOY ON OUR 1999 MERCURY SABLE [XXX] AFTER AN ACCIDENT. THE FRONT OF OUR CAR HIT THE SIDE OF A MINI-VAN WITH ENOUGH FORCE TO TIP THE MINI-VAN OVER. POLICE ESTIMATED WE WERE TRAVELING AT 30 MPH. *NM UPDATED 07/16/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #10156205 — an unverified report by a vehicle owner.
AIR BAGS
DT*: THE CONTACT STATED THE COVER OVER THE PASSENGER SIDE AIRBAG IS SEPARATING FROM THE DASH. THE VEHICLE HAS NOT BEEN IN AN ACCIDENT. THE DEALERSHIP WAS ALERTED, BUT THE VEHICLE HAS NOT BEEN SEEN BY A MECHANIC.
NHTSA complaint #10153812 — an unverified report by a vehicle owner.
AIR BAGS
DT*: THE CONTACT STATED WHILE DRIVING 35MPH, THE VEHICLE WAS INVOLVED IN A FRONT IMPACT COLLISION AND THE AIRBAGS DID NOT DEPLOY. ALTHOUGH BOTH OCCUPANTS WERE WEARING SEATBELTS, THE BUCKLE ASSEMBLY DID NOT LOCK RESULTING IN FORWARD MOTION, WHICH CAUSED THE OCCUPANTS TO STRIKE THE DASH PANEL AREA. MINOR INJURIES WERE SUSTAINED. THE VEHICLE HAD MODERATE DAMAGE. THE POLICE WERE ON THE SCENE AND A REPORT WAS TAKEN. THE VEHICLE WAS NOT SEEN BY A DEALER.
NHTSA complaint #10153231 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL
WHILE TRAVELING 40 MPH VEHICLE WAS INVOLVED IN CRASH. UPON IMPACT, AIR BAGS DID NOT DEPLOY.
NHTSA complaint #10022921 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL
WHILE DRIVING AT 45 MPH CONSUMER WAS HIT ON SIDE OF VEHICLE, KNOCKING VEHICLE INTO A POLE, AND AIR BAGS DEPLOYED AND EXPLODED. CONSUMER HIT STEERING WHEEL OPPOSITE TO AIR BAG.
NHTSA complaint #8015282 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AT 40 MPH, AND NEITHER AIR BAG DEPLOYED. DEALER AND MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. *AK CONSUMER STATED THAT THE ASH TRY WOULD NOT STAY INPLACE DUE TO CENTER COSOLE FAILURE AND WAS REPLACED.
NHTSA complaint #8013584 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL
CONSUMER WAS INVOLVED IN A 30 MPH SIDE IMPACT COLLISION IN WHICH THE DRIVER AND PASSENGER FRONT AIRBAGS FAILED TO DEPLOY. CONSUMER'S VEHICLE WAS NOT EQUIPPED WITH SIDE AIRBAGS, HOWEVER THE FRONT AIRBAG SENSORS SHOULD HAVE BEEN TRIGGERED BECAUSE SIDE OF VEHICLE WAS SMASHED. DEALER HAS BEEN CONTACTED. *AK ONE PERSON WAS INJURED IN THE ACCIDENT.
NHTSA complaint #8001626 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL
STARTED FROM A STOPPED POSITION AND HEARD A LOUD BANG FROM UNDER THE CAR. LOOKED UNDER THE CAR TO SEE IF I HAD HIT SOMETHING.NOTHING IN SIGHT.AS I DROVE HOME, I NOTICED THE CAR PULLED TO THE RIGHTAND THE AIR BAG LIGHT BLINKED. DEALER INVESTIGATED AND STATED THAT I MUST HAVE HIT SOMETHING VERY HARD BECAUSE THE SUB FRAME ASSEMBLY AND PASSENGER LOWER CONTROL ARM WERE BENT. I AM THE ONLY DRIVER AND HAVE NEVER HIT ANYTHING. REPAIR CHARGE WAS $2056.
NHTSA complaint #755308 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL
CONSUMER WAS TRAVELING AT APPROXIMATELY 65 MPH UNDER RAINY CONDITIONS WHEN VEHICLE IMPACTED A CONCRETE EMBANKMENT, SLOPING CONCRETE UNDER AN OVERPASS. FRONTAL AIR BAGS FAILED TO DEPLOY. DEALERSHIP HAS NOT EXAMINED VEHICLE, AND NO DETERMINATION FOR THIS DEFECT HAS BEEN MADE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.
NHTSA complaint #886958 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL
CONSUMER WAS TRAVELING ABOUT 35MPH ON A SIDE STREET AND ANOTHER VEHICLE SUDDENLY STOPPED. APPLIED BRAKES , AND BRAKES DIDN'T STOP VEHICLE. UPON IMPACT, AIRBAGS DIDN'T DEPLOY. DEALERSHIP WAS AWARE OF INCIDENT.
NHTSA complaint #878072 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A HEAD ON CRASH AT 45 MPH. NEITHER AIRBAG DEPLOYED. POLICE, FIRE, RESCUE, TOWING COMPANY, AUTOBODY AND DELAERSHIP ALL SAID "SOMETHING IS WRONG WITH THIS VEHICLE, AIRBAGS SHOULD HAVE GONE OFF, YOU SHOULD HAVE THIS CHECKED OUT." ATTEMPTED FOR THREE MONTHS TO GET FORD TO SEND A FORD REPRESENTATIVE TO INVESTIGATE. FORD LEGAL GOT INVOLVED, ALL THEY EVER SAID (VERBALLY) IS "THE CAR IS SAFE" AND REFUSED TO HAVE ANYONE FROM FORD LOOK AT THE SYSTEM. FORD LEGAL WAS MORE CONCERNED ABOUT AN INJURY LAWSUIT THAN A POSSIBLE DEFECT. FORD LEGAL TOLD ME "IF YOU SUSPECT THERE'S A PROBLEM WITH YOUR AIRBAGS, YOU SHOULD TAKE IT UP WITH YOUR INSURANCE COMPANY." FIGURE THAT ONE OUT!
NHTSA complaint #731105 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL
WHILE TRAVELING 55 MPH CONSUMER RAN INTO A DUMP TRUCK, AND AIR BAGS DID NOT DEPLOY.
NHTSA complaint #863476 — an unverified report by a vehicle owner.
AIR BAGS:SIDE/WINDOW
CONSUMER WAS INVOLVED IN A HEAD-ON CRASH WHILE DRIVING 55 MPH, CRASHING INTO A DUMP TRUCK. UPON IMPACT, NEITHER DRIVER'S SIDE NOR PASSENGER'S SIDE AIR BAG DEPLOYED, CAUSING INJURIES TO BOTH DRIVER AND PASSENGER . CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER DETAILS.
NHTSA complaint #863392 — an unverified report by a vehicle owner.
AIR BAGS:SIDE/WINDOW
THE DRIVERS SEAT BELT WILL NOT STAY FASTENED, DEALER PUT AN EXTENSION ON THE SEAT BELT BUT IT COMES LOOSE ALSO. NLM
NHTSA complaint #551578 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL
VEICLE INVOLVED IN FRONT COLLISION WITH A 35-40 MPH IMPACT DUE TO FAILURE OF BRAKES. UPON IMPACT, DUAL AIRBAGS DID NOT DEPLOY, WHICH COULD HAVE CAUSED INJURIES. PLEASE PROVIDE FURTHER INFORMATION.
NHTSA complaint #858358 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL
WHILE DRIVING ON HIGHWAY AT 55 MPH, SUDDENLY STEERING WHEEL WENT OUT OF CONTROL TO THE RIGHT, CAUSING VEHICLE TO DO A 180 DEGREE TURN, THEN ROLLED OVER TWO COMPLETE TURNS. UPON IMPACT, AIR BAGS FAILED TO DEPLOY, RESULTING IN MINOR INJURIES. DEALER/MANUFACTURER HAVE BEEN NOTIFIED.
NHTSA complaint #841635 — an unverified report by a vehicle owner.