35 of the 7,190 complaints filed about the Mercury Sable are about the doors, latches and locks — 0% of everything owners reported. The worst model year for it is 1996.
35
Complaints
0%
Share of all complaints
3
Crashes
1
Fires
LATCHES/LOCKS/LINKAGES
DOOR LATCHES IN THE COLD WEATHER UNDER 25 DEGREES THE DOOR LATCHES WILL NOT RE-LATCH WHEN OPENED UNTIL THE CAR IS WARMED UP. DID INTERNET RESEARCH AND FOUND THAT THIS PROBLEM HAS HAPPENED A LOT AND FORD WILL NOT DO ANYTHING ABOUT IT. DOORS HAVE FLOWN OPEN WHILE PEOPLE ARE DRIVING BECAUSE THEY DIDN'T REALIZE THAT THE DOOR DIDN'T LATCH.
NHTSA complaint #10567450 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES
DOORS LOCK AND UNLOCK WHILE DRIVING. HORN ALARM GOES OFF WHEN CAR IS PARKED. WARNING LIGHT FOR OPEN DOORS WHEN DOORS ARE CLOSED. DOORS UNLOCK AND INTERIOR LIGHTS COME ON.
NHTSA complaint #10537602 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES
CAR DOOR WILL NOT CLOSE IN LOW TEMPERATURES. DOOR WILL ALSO OPEN ON ITS OWN DURING COLD TEMPERATURES. THE DOOR WILL OPEN DURING VEHICLE OPERATION DUE TO THE LATCHING MECHANISM NOT WORKING PROPERLY. THIS PROBLEM OCCURS ON BOTH DRIVER AND PASSENGER SIDE DOORS. IT OCCURS ANYTIME TEMPERATURES GET BELOW 25 DEGREES. I HAVE NOT FOUND A PERMANENT FIX SHORT OF REPLACING THE LATCHING MECHANISM ON THE DOORS. THIS REPAIR HAS NOT BEEN DONE AS I DO NOT KNOW IF THIS WOULD BE A SOLUTION TO THE PROBLEM. TO GET THE LATCH WORKING AGAIN, IT HAS TO EITHER BE HEATED UP OR LATCH HAS TO BE WORKED 10+ TIMES BEFORE IT WILL FINALLY LATCH AND HOLD. THIS HAS BEEN A PROBLEM FOR THE LAST SEVERAL WINTERS AND IS GETTING WORSE. START DATE WOULD BE APPROX. 2009 AND PERSISTS TO THIS DAY.
NHTSA complaint #10395911 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES
DOOR LOCKS KEEP POPPING UP AND DOWN DOOR LIGHT STAYS NO PANEL.
NHTSA complaint #10344157 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES
THE FRONT DRIVER AND PASSENGER DOORS WILL NOT LATCH PROPERLY, THE PROBLEM OCCURS MORE OFTEN WHEN IT IS COLD OUTSIDE, BUT DOES OCCUR IN THE SUMMER TOO. THE DOORS WILL NOT LATCH, I HAVE TAKEN THEN TO A MECHANIC AND HE CANNOT SEE ANY PROBLEM. TO FIX THE PROBLEM IN THE PAST I HAVE TAKEN THE DOOR APART AND LUBRICATED ALL THE MECHANICAL PARTS. I ALWAYS HAVE TO CARRY BUNGEE CORDS IN MY CAR IN CASE THE DOOR WILL NOT LATCH. SEVERAL TIMES (AROUND 3-4 TIMES) MY DOOR HAS SWUNG OPEN WHILE DRIVING. SO FAR I NO PROPERTY DAMAGE HAS OCCURRED AND NO PERSON HAS BEEN INJURED, BUT I BELIEVE THAT THIS IS A VERY DANGEROUS PROBLEM.
NHTSA complaint #10312713 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT ALL FOUR DOORS ON HIS VEHICLE REMAINED UNLOCKED WHENEVER HE WAS DRIVING. IMMEDIATELY AFTER HIS VEHICLE WAS STARTED THE WARNING LIGHTS CAME ON AND THE DOORS UNLOCKED. THE CONTACT HAD TO LOCK MANUALLY LOCK THE DOORS. THE FORD MANUFACTURER STATED THAT THEY WOULD NOT REPAIR THE VEHICLE; HOWEVER, THEY OFFERED THE CONTACT NO EXPLANATION. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000. UPDATED 3/10/10 *CN UPDATED 05/10/10
NHTSA complaint #10307853 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
LTR FROM CONSUMER RE PROBLEM WITH THE HOOD LATCH ON HIS 2008 MERCURY SABLE. *NJ THE CONSUMER BELIEVED THE HOOD LATCH RELEASED BECAUSE THE PARKING BRAKE WAS LOCATED BELOW THE HOOD LATCH RELEASE HANDLE. WHEN PUSHING ON THE PARKING BRAKE PEDAL, TO SET OR RELEASE THE PARKING BRAKE, HIS SHOE WOULD COME IN CONTACT WITH THE HOOD LEASE HANDLE.
NHTSA complaint #10252408 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2000 MERCURY SABLE AND 2002 FORD TAURUS DOOR LATCH FREEZES IN THE WINTER. CONSUMER STATES THAT THE DOOR LATCH FREEZES AND WILL NOT LATCH CLOSED AFTER BEING OPENED. ***NAR*** *KB THE CONSUMER STATED LATER IN THE DAY, WHEN THE WEATHER WARMED UP, THE LATCHES OPERATED NORMALLY.
NHTSA complaint #10233954 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 1997 MERCURY SABLE. IN COLD WEATHER, THE DRIVER'S SIDE DOOR WILL SHUT, BUT NOT LATCH UNTIL THE VEHICLE IS DRIVEN 3-4 MILES WITH THE HEATER ON FULL BLAST. THE FAILURE HAS OCCURRED FOR THE PAST TWO WINTERS. THE DEALER STATED THAT IT WAS THE CONTACT'S RESPONSIBILITY. WHEN THE DRIVER'S SIDE DOOR IS SHUT, ONE OF THE TRIM PANELS DETACHES FROM THE INTERIOR DOOR PANEL DUE TO DETERIORATION OF THE PLASTIC ATTACHMENTS (CHRISTMAS TREE). HE WAS INFORMED NOT TO WORRY ABOUT THE FAILURE BECAUSE IT WAS NOT HARMFUL. THE REAR DRIVER'S SIDE DOOR DOES NOT LATCH BECAUSE THE PLASTIC MECHANISM DOES NOT WORK PROPERLY. THE CONTACT HAS TO MANUALLY WORK THE DOOR HANDLE TO REACTIVATE THE LATCH. THE DEALER STATED THAT THIS WAS NOT AN ISSUE, AND THAT THE DOOR NEEDED TO BE TAKEN APART AND RELUBRICATED AT HIS EXPENSE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 95,000 AND FAILURE MILEAGE WAS 94,000. UPDATED 04/21/08
NHTSA complaint #10223169 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DO ANY NEW CARS OFFER AN AUTOMATIC RELEASE OF THE REAR DOOR CHILD LOCK DEVICE. THIS MEANS THAT THE CHILD LOCK WILL AUTOMATICALLY UN-SET UPON IMPACT OF AN ACCIDENT SO PEOPLE IN THE BACK SEAT CAN QUICKLY GET OUT. I HAD AN INCIDENT IN A MERCURY SABLE WHERE THE BACK SEAT PASSENGER WAS NEARLY BURNED BECAUSE THEY COULD NOT GET OUT OF THE BACK SEAT (GET THE REAR DOOR OPEN). THIS KIND OF PROBLEM IS DESCRIBED ON A WEBSITE WWW.CARSAFETYUSA.COM IN DETAIL. DOES ANY CAR HAVE THIS FEATURE FOR AUTOMATIC CHILD LOCK RELEASE AFTER AN ACCIDENT ? I WOULD LIKE FOR MY NEXT PURCHASE TO HAVE THIS FEATURE.
NHTSA complaint #10184929 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES
DT*: THE CONTACT STATED THE INTERIOR LIGHT IN THE CAB OF THE VEHICLE REMAINED ILLUMINATED. ONE END OF THE BULB WAS DISCONNECTED TO SAVE THE BATTERY. ALSO, THE INTERIOR LOCKS WORKED ERRATICALLY. SOMETIMES THE LOCKS LOCKED IMMEDIATELY AFTER THE VEHICLE HAS BEEN STARTED AND OTHER TIMES IT COULD BE 15 MINUTES OR LONGER BEFORE IT WOULD LOCK. THE VEHICLE WAS NOT TAKEN TO THE DEALER NOR THE MANUFACTURER WAS NOT ALERTED.
NHTSA complaint #10169190 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
I OWN A 1997 MECURY SABLE. ON 06/07/05 I WAS TRAVELING IN MI ON HIGHWAY 96 EAST BETWEEN GRAND RAPIDS AND LANSING. WHILE CRUISING ALONG AT 70 MPH, THE HOOD ON MY CAR RELEASED, AND SMASHED INTO MY WINDSHIELD CAUSING DAMAGE TO THE WINDSHIELD, HOOD, AND ROOF OF THE CAR. APPARENTLY THE SAFETY CATCH FAILED, WHICH IN TURN CAUSED THE DAMAGE. I SPOKE WITH FORD MOTOR, WHO EXPLAINED TO ME THAT BECAUSE MY VEHICLE WAS OUT OF WARRANTY, THEY WOULD NOT COVER THE DAMAGE. I BELIEVE FORD TO BE LIABLE BECASUE THIS IS NOT A MAINTENANCE ISSUE. THE SAFETY CATCH BY DESIGN IS INTENDED TO PREVENT THESE TYPES OF ACCIDENTS, AND IT SHOULD NEVER FAIL.
NHTSA complaint #10124549 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE INCIDENT I AM WRITING ABOUT RELATES TO THE ELECTRIC DOOR LOCKS ON THE 1999 MERCURY SABLE. AFTER MANY MONTHS OF HAVING PASSENGER SIDE DOOR LOCKS NOT RESPONDING TO THE DRIVER OR PASSENGER SIDE CONTROLS, I TOOK THE CAR IN FOR REPAIRS TO MY LOCAL MECHANIC. $450 LATER THE MECHANIC WAS ABLE TO REPLACE THE PROBLEM PARTS WITH THE STATEMENT THAT MERCURY WAS HAVING A LOT OF PROBLEMS WITH THIS SERIES OF LOCKING MECHANISM'S AND IT APPEARED MERCURY HAD A WIDE SPREAD, PERVASIVE PROBLEM. I CONSIDER THIS AN UNSAFE CONDITION AS IT PREVENTS THE DRIVER FROM INSURING THAT ALL DOORS ARE LOCKED WHEN TRANSPORTING YOUNG CHILDREN WITHOUT THE DRIVER EXITING THE VEHICLE OR CRAWLING ACROSS TO THE OPPOSITE SIDE TO LOCK THE PASSENGER SIDE DOORS. WHAT CAN BE DONE TO TRACK THIS PROBLEM AND HOW CAN MERCURY BE REQUIRED TO CONSIDER THIS A RECALL ISSUE AND TAKE STEPS TO CORRECT AND REPLACE THE DOOR LOCKING MECHANISM?
NHTSA complaint #10093935 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
PERSISTENT PROBLEM WITH MANY MERCURY/FORD CARS AND TRUCKS. FAULTY DOOR SENSORS INDICATE UNSAFE CONDITION (DOORS NOT CLOSE/LATCH). TWO VERY SERIOUS SAFETY CONDITIONS RESULT FROM THIS FALSE INDICATION: *JB (A) THE DRIVER IGNORES THE FALSE INDICATOR WHICH PUTS THE DRIVER AND ALL OCCUPANTS AT RISK WHEN AN ACTUAL UNSAFE CONDITION DOES EXIST. (B) THE INTERIOR LIGHTS ARE ILLUMINATED WHILE DRIVING AND CANNOT BE EXTINGUISHED. THIS RESTRICTS NIGHT TIME VISIBILITY AND CAUSES AN UNSAFE CONDITION TO EXIST. (C) THE DRIVER'S DOOR CANNOT BE LOCKED. THIS PRESENTS A POTENTIAL SECURITY ISSUE TO THE DRIVER. THESE FAULTY SENSORS (OR FAULTY DESIGN) HAVE BEEN INSTALLED IN MERCURY/FORD PRODUCTS FOR A NUMBER OF YEARS.
NHTSA complaint #10060041 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
WHILE DRIVING AT 65 MPH, THE HOOD RELEASED WITHOUT CAUSE DUE TO LATCH FAILURE. THE LATCH WAS REPLACED. *AK *SCC
NHTSA complaint #10022000 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE DRIVER'S DOOR LOCK DID NOT FUNCTION PROPERLY. IT CONSTANTLY JAMMED NOT ALLOWING CONSUMER TO OPEN THE DOOR. *NLM
NHTSA complaint #10015568 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHEN DRIVING VEHICLE OVERHEATED WHICH PREVENTED CLUTCH FROM GOING INTO GEAR. ALSO, PASSENGER'S SIDE REAR DOOR WOULD NOT OPEN FROM EITHER INSIDE OR OUTSIDE. CONSUMER HAS CONTACTED THE DEALER.*AK THE CAM SHAFT SENSOR WAS BROKEN. THE TORQUE CONVERTER FAILURE.
NHTSA complaint #882372 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
THIS IS VERY SERIOUS AND DANGEROUS AFTER ADDING OIL TO THE ENGINE OF THIS VEHICLE YESTERDAY I MADE SURE THE HOOD WAS SECURLY LATCHED ( BECAUSE IT HAS COME OPEN ON ME PREVIOUSLY WHILE IN MOTION ) I PULLED UP ON THE HOOD AND IT WOULD NOT OPEN. I LEFT THE GAS STATION AND GOT ON THE INTERSTATE. WHILE IN THE FAST LANE DOING APPROXAMATLY 70 MPH THE HOOD CAME COMPLETELY OPEN BENT BACK AND SMASHED THE FRONT WINDSHIELD. I WAS TOTALY BLINDED BY IT. I WAS LUKY TO GET THE CAR STOPED WITH OUT GETTING KILLED IN THE PROCESS. I WOULD LIKE THIS CHECKED OUT TO SEE IF IT IS A DEFAULT. I WOULD HATE TO SEE ANYONE DYE OVER THIS TYPE OF THING.
NHTSA complaint #740895 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
EVERY TIME THE DOORS CLOSE OR DOME LIGHT IS SWITCHED OFF THE DOORS LOCK, DOORS LOCK WHEN VEHICLE IS RUNNING AND NOBODY IN THE VEHICLE
NHTSA complaint #731699 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
INTERIOR SYSTEM WARNING LIGHT COMES ON, INDICATING THAT THE DOOR IS OPEN WHEN DOOR IS ACTUALLY SHUT. DEALER HAS BEEN CONTACTED.
NHTSA complaint #861304 — an unverified report by a vehicle owner.