32 of the
2,540 complaints filed about the Nissan Armada
are about the throttle and cruise control —
1% of everything owners reported.
The worst model year for it is 2004.
32
Complaints
1%
Share of all complaints
5
Crashes
0
Fires
Acceleration & Cruise Control complaints by model year
I am writing to report a critical safety failure regarding my vehicle’s display systems. While driving, the left side of the infotainment system (the digital instrument cluster) went completely dark. I lost all visibility of my speedometer, odometer, and critical vehicle warnings. I immediately pulled over and attempted to power-cycle the vehicle, but the display remained unresponsive. Shortly after, the right side of the infotainment system also failed, resulting in a total loss of control over the HVAC (AC), radio, and integrated garage door opener. This is a recurring issue documented by other owners of this model, and given the loss of the speedometer while in motion, I consider the vehicle unsafe to drive until repaired.
NHTSA complaint #11733488 — an unverified report by a vehicle owner.
I was driving and the left side of infotainment system went out. I could not see my speed, odometer everything on the dash. I pulled over, stopped the car, turned it off and on but that did not work. This was very dangerous. After sitting for about 30 minutes it started working. i took it to the dealer and picked it up because they were waiting on direction from Nissan. Then the right side of the infotainment went out. It has not come back on. This side controls the radio, ac and garage door opener. Something is wrong and I am not the only owner this has happened to.
NHTSA complaint #11726080 — an unverified report by a vehicle owner.
While driving my 2025 Nissan Armada Platinum Reserve during morning rush hour traffic and moving with the speed of traffic, the accelerator (gas) pedal assembly physically broke off, causing an immediate loss of throttle control. The failure occurred in active traffic at a busy intersection located at the top of a hill, leaving the vehicle stranded partially in a turn lane and straight-through lane. I was unable to safely move the vehicle out of traffic due to the pedal detaching from its mounting point. There were no warning lights, no prior looseness, and no unusual resistance prior to the failure. This appears to be a mechanical/structural failure of the accelerator pedal assembly, not an electronic throttle or sensor malfunction. Due to the dangerous location and inability to move the vehicle, law enforcement (a sheriff) responded approximately 30 minutes later to assist with traffic safety. The vehicle remained immobilized in traffic for an extended period, and it took nearly two hours for a tow truck to arrive. This incident created a serious and prolonged safety hazard, exposing me and other motorists to a high risk of collision. The vehicle had approximately 9,700 miles and has been driven under normal conditions. The vehicle is currently not being driven due to safety concerns. The failed accelerator pedal assembly is available for inspection. I am reporting this as a potential manufacturing or material defect and believe it warrants investigation to prevent similar failures in other vehicles.
NHTSA complaint #11714016 — an unverified report by a vehicle owner.
The vehicle radiator fan clutch engaged all the time and slowed acceleration responsiveness. This could cause safety issues when the vehicle responds to gas differently. This seemed to be a common component that goes out on Armada.
NHTSA complaint #11682739 — an unverified report by a vehicle owner.
This vehicle has less than 24k miles, and just surpassed the warranty period and suddenly with no explanation, it won't start due to a faulty start switch in the brake pedal which must be depressed to start the vehicle or shift into drive. 90% of the time the vehicle will not start. Only after spending 10-20 fidgeting with the break pedal while simultaneously pushing the start button and moving the gear knob will the vehicle start if you are lucky. Then you can spend another 20 minutes trying to get the vehicle to go into gear. The dealer and Nissan refuse to recall this item despite over one million complaints on the issue, and a history or recalls on other models with the same switch. But the dealer is happy to charge over $1500 to replace it. After spending nearly 70,000 on these cars new, few people are willing to throw $1500 at it with so few miles. Now the vehicle has SERIOUS problems. While driving down the road, the car will suddenly and instantly lock the brakes with no warning. This happened twice. Once in the street and one on the highway. In addition, the BCI malfunction and several other lights come on and many of the main funtions of the car just shut down while driving.
NHTSA complaint #11554669 — an unverified report by a vehicle owner.
For the past couple of years my 2008 Nissan Armada has been giving me issues with the gas gauge not reading accurately, it has progressed over time. It started out happening around a quarter of a tank with anywhere from 25 to 60 miles to empty according to the reading on the screen display. There has been no warning of running out of gas, it just happens while driving, the vehicle starts to shut down & the steering wheel eventually locks up, I do not have very long to find a driveway or parking lot to coast into before the vehicle completely shuts down. Over time it has happened at different intervals indicating I still have gas according to the gauge & the screen display, one time it showed as much as 147 miles to empty. My husband & I researched what may need to be checked or replaced to remedy the issue, everything led to changing the fuel pump which we did in August 2022. Within a few days it started happening again, at that time we had a mechanic look at my vehicle, they figured out that the fuel pump was missing a cap on the end of it, they replaced it. After about 4-6 months or so it started happening again, at that time we brought it back to the same mechanic to assess. After keeping it for 4 days, they decided that "the fuel pump must be bad & needs to be changed, sometimes fuel pumps just go bad". After paying over $700.00 to replace the fuel pump again (March 2023), it lasted about 2 weeks & happened again! There was a recall back in 2010 I believe for the fuel sending unit on my vehicle, Nissan replaced it at no charge, however, I was not having any issues at that time, when I called Nissan a year or so ago, they told me that a recall can only be done once where they fix the issue at no charge.
NHTSA complaint #11513167 — an unverified report by a vehicle owner.
Car is has been having BCI Malfunction warning come up. This has happened numerous times since purchasing. It has been taken to the dealership multiple times for this issue. They have replaced brake switch sensors and even the battery and calibrated everything and the problem continues to persist. This has left us stranded on the side the road with the car not starting. It has caused sudden braking while driving on interstate with no warning and nothing to cause this reaction… two Nissan dealerships that have looked it it play it off as nothing meanwhile I keep reading of more people having similar issues with this vehicle. This needs to be further investigated before someone is out in a deadly situation
NHTSA complaint #11507128 — an unverified report by a vehicle owner.
12/2/2021 SUV accelerated on its own incident happened in my daughters driveway. SUV is available for inspection I have possession as of 1/22/22 picked up from Nissan dealership. I pulled in the her driveway then I backed up so I would be half on the driveway and half on grass in the event her or her husband needed to leave Backed up the car and soon as I put the car in drive the car accelerated on its own. I pushed my foot on the brake pedal as hard as I could would not stop till it hit my daughters car which then shoved her new car through her garage door. A warning message came up on the screen stating SONAR Malfunction as this was all going on. There was a police report filed that same day. Car was taken to Nissan Dealership We were told to leave the car and contact Nissan Consumer hotline. I called they said they would assign someone to the case and they would call me. The first contact from the Nissan Consumer hotline case manager was1/3/2022. This person was very hard to reach. Called me and Stated inspection would be done in a couple weeks she would contact me when she had a date. She calls me the same day they were doing the inspection. Then called me back on 1/21/2022 to inform me the inspection results were in. Stated they could find anything wrong and were unable to duplicate. When I went to pick up my Nissan SUV we were handed a paper from the inspection did not have any details regarding the test. What did they do to come to the conclusion there is nothing wrong? They code is gone that came up when car was accelerating (sonar malfunction) . They told us the car is safe to drive. I have had so much anxiety about driving period since this incident. Since Nissan stated it’s safe to drive my husband said he would we have no choice The day Nissan called back to inform us of that we’re be a scheduled inspection. I called back forgot to ask a few questions . Is the car safe we can drive this was before inspection results no return call.
NHTSA complaint #11448622 — an unverified report by a vehicle owner.
The Forward Emergency Braking light has been on and off intermittently. The other days while driving on the highway at approximately 55-60 mph the light on the dash suddenly came on and the car applied the brakes by itself coming to a complete stop. There was not another vehicle in front of me and I almost got hit from behind.
NHTSA complaint #11447720 — an unverified report by a vehicle owner.
WHILE DRIVING, THE BRAKES WILL ENGAGE INVOLUNTARY AND MOST THE LIGHTS ON THE DASHBOARD LIGHT UP. A MESSAGE BCI MALFUNCTION APPEARS. CAR CAN NOT ACCELERATE AT A SAFE SPEED UNTIL CAR IS PARKED AND RESTARTED. SOMETIMES IT WILL NOT START UP IMMEDIATELY, LEAVING THE OCCUPANTS OF THE VEHICLE STRANDED.
NHTSA complaint #11342984 — an unverified report by a vehicle owner.
I APPLIED MY BRAKES AND STOPPED 10 FEET BEHIND A PICK-UP AT TRAFFIC LIGHT. THE CAR SURGED FORWARD. I PUSHED ON THE BRAKES HARDER, STOPPED THEN THE CAR SURGED AGAIN HITTING THE PICK-UP TWICE EACH TIME AFTER STOPPING WHEN PUSHING HARDER ON THE BRAKES. IT IS ONLY AFTER PUTTING IN NEUTRAL THAT IT ALLOWED ME TO CONTROL IT AND PULL OVER TO EXCHANGE DRIVER INFORMATION. THE SAME HAPPENED WHILE WAITING TO FILL-UP WITH GAS IN MARCH 2018. I ALMOST HIT A SMALL CAR. I PUT IT INTO PARK AT WHICH TIME THE SHIFTER CABLE BROKE.
NHTSA complaint #11171372 — an unverified report by a vehicle owner.
THE VDC OFF LIGHT, SLIP LIGHT AND BRAKES POP UP ON THE DASH. THE CAR BEGINS TO MAKE A SPRINGY SOUND MAYBE FROM THE BRAKES. THE CAR HAS TO SLOW DOWN AND IT STOPS FOR A MINUTE BUT IT CONTINUOUSLY DOES IT WHILE I'M DRIVING. IT HAPPENS WITH NO DISCRIMINATION AS TO WHERE YOU ARE (CITY, HIGHWAY,ETC...) .
NHTSA complaint #11123157 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2017 NISSAN ARMADA. WHILE DRIVING 5 MPH, A RAMBLING NOISE WAS PRESENT AT THE REAR OF THE VEHICLE. ALSO, ALL THE WARNING INDICATORS ILLUMINATED BEFORE THE VEHICLE DECELERATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (JP MOTORS, INC., 3675 FRONTAGE RD, PERU, IL) WHERE IT WAS DIAGNOSED THAT THE THROTTLE WAS FAULTY. THE THROTTLE WAS REPAIRED, BUT THE VEHICLE CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR SUSPENSION WAS FAULTY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE LATER RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 19,000.
NHTSA complaint #11119671 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2004 NISSAN ARMADA. WHILE DRIVING BETWEEN 2-3 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE INDEPENDENTLY ACCELERATED, LUNGED FORWARD, AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 79,775.
NHTSA complaint #11096522 — an unverified report by a vehicle owner.
BOUGHT A 2004 NISSAN ARMADA 08/08/2016 THE SECOND DAY I HAD TO GO TO THE DEALERS AND PAY CLOSE TO 4XX TO HAVE A COMPUTER HOOKED UP TO IT BECAUSE MY BRAKE LIGHT CAME ON AND DIDNT HAVE ANY BRAKES, IT THEN HAPPENED THE SECOND WEEK OF OWNING THE VEHICLE, CALLED NISSAN NORTH AMERICA AT FIRST I WAS TOLD I WOULD BE REIMBURSED AND MY PROBLEM FIXED THEN WAS TOLD ITS OUT OF WARRANTY. REGARDLESS IT WAS NOT MY FAULT NISSAN DOES NOT NO HOW TO MAKE VEHICLE OR FIX THERE FAULY PROBLEMS. THEN TODAY I WENT OUT TO START MY TRUCK AND IT WILL TURN OVER ALL DAY LONG BUT WILL NOT START, I HAVE A 2 YEAR OLD SPECIAL NEEDS CHILD AND WAS HEADING TO GET HIS MEDICATION WHICH CAN BE VERY SERIOUS IF HES WITHOUT, CONTACTED NNA YET AGAIN WITH NO LUCK. ON TOP OF THE LIST OF OTHER PROBLEMS IV HAD WITH THIS VEHICLE.
NHTSA complaint #10910425 — an unverified report by a vehicle owner.
I'VE CALLED STERLING MCCALL NISSAN OF HOUSTON IN FORT BEND COUNTY (281)243-8989. I HAVE BEEN WAITING FOR TWO WEEKS FOR THE RECALL PARTS TO COME IN. WHY DOES IT TAKE SO LONG FOR PARTS TO COME IN. I'M TOLD THAT THERE IS NO ESTIMATED TIME OF ARRIVE WHICH IS RIDICULOUS. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10896303 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2004 NISSAN ARMADA. THE CONTACT STATED THAT THE FUEL GAUGE DID NOT REGISTER THE CORRECT AMOUNT OF FUEL IN THE VEHICLE. THE VEHICLE STALLED WHILE REGISTERING 1/4 OF A TANK. IN ADDITION, THE VEHICLE HESITATED TO ACCELERATE AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR INDEPENDENT MECHANIC FOR THE ACCELERATION OR FUEL GAUGE ISSUES. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE BRAKE PEDAL ISSUE; HOWEVER, THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 203,000. UPDATED 09/28/16*LJ
NHTSA complaint #10894134 — an unverified report by a vehicle owner.
AT 61000MILES 2005 ARMADA TAKEN TO TRACY CA NISSAN DEALER THEY GAVE ME ESTIMATE$ 2900 DOLLARS TO REPLACE CATALYST CONVERTER SYSTEM . BUT I FIGURE OUT NISSAN GIVE WARRANTY FOR CAT UP TO 75000 MILES .THAT MEANS THEY ARE DOING BULL SHIH THEY SPOUSE TO BE LET ME KNOW THAT IT WILL BE FREE , RIGHT. BUT GOD LUCK I TOOK OFF BATTERY WIRE AND RESET THEN WENT TO SMOG IN CA AND I WAS PASSED BUT NOW MY TRUCK HAS 83000 MILES AND I GOT AGAIN ENGINE LIGHT THAT SAYS PO420 MEAN CAT CONVERTER NEED TO REPLACE WHICH IS 2800 DOLLARS I CAN'T AFFORD THAT MUCH SO MY QUESTION IS WHO'S FAULT IS IT NISSAN OR ME BUT I TOOK MY VEHICLE TO DEALER AT 61000 MILES BUT THAT TIME THEY CHEATED ME
NHTSA complaint #10745498 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2006 NISSAN ARMADA. WHILE DRIVING 40 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATED AND THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000.
NHTSA complaint #10731351 — an unverified report by a vehicle owner.