2009 Cube would not start. Steering wheel locked prevented me from starting the car. Called AAA and they tried to jump start and still would not start. AAA towed my car to Capital Nissan in San Jose and they confirmed it was the Steering Lock Unit. Replaced and charged me 1363.46. After researching online there was a recall (not my Cube and I don't know why) back in 2011. I also found that "recalls never expired". I feel because this incident happened at a later time the Steering Lock Unit became defective. I've noticed the warning light on my dashboard for awhile but it was off and on and have been taking my car for maintenance over the years at Premier Nissan (now called Capitol Nissan in San Jose) and thought maybe the tech would find the problem. I feel because it was defective and recalled I shouldn't have to pay for parts and labor. Also on my Invoice they wrote down the mileage as 140000 and that is not true. My Cube has 138000.
NHTSA complaint #11658609 — an unverified report by a vehicle owner.
Problem is the anti theft module located on the steering column has malfunctioned for my wife’s 2010 Nissan Cube keyless ignition. Vehicle would not restart for my wife after sitting for 5 hours, luckily she was not way off somewhere. From what I’ve seen Nissan did a recall of a similar defective module on other models but did not include the Cube. Nissan doesn’t even have the parts readily available for repair. Vehicle has been sitting at a repair shop for over a month now. This should be a safety issue as it could leave people totally stranded in the middle of nowhere with no meaningful way to repair the vehicle. The part number of the module is 487001 FA0C. It is believed that Nissan did not recall the Cube because of the low quantity of vehicles manufactured in relation to the other problem models.
NHTSA complaint #11516327 — an unverified report by a vehicle owner.
MY VEHICLE WOULD NOT START. I HAD TO HAVE IT TOWED TO MY MECHANIC WHERE HIS COMPUTER DIAGNOSTIC FOUND THE PROBLEM TO BE THE STEERING MODULE THAT STARTS THE VEHICLE. I HAD TO HAVE IT REPLACED AT MY COST OF $971.00. MY MECHANIC INFORMED ME THAT THIS SAME PROBLEM WAS PREVALENT IN THE YEAR PRIOR TO MINE AND THAT THEY WERE BEING REPAIRED BY THE MANUFACTURER. I CONTACTED THE MANUFACTURER AND WAS TOLD THERE WAS NO CAMPAIGN FOR MY PARTICULAR VIN NUMBER. I DON'T UNDERSTAND WHY THE YEAR PRIOR TO MINE IS COVERED BUT MINE IS NOT. I AM THE ORIGINAL OWNER OF THE VEHICLE AND I HAVE HAD THIS VEHICLE SERVICED AS REQUIRED THROUGH THE DEALERSHIP ORIGINALLY, THEN CONTINUED BY MY MECHANIC. I WOULD LIKE TO FILE A COMPLAINT AGAINST THIS MANUFACTURER TO GET REIMBURSED FOR THIS DEFECT.
NHTSA complaint #11311450 — an unverified report by a vehicle owner.
POWER STEERING LOCK ASSEMBLY IS DEFECTIVE. VEHICLE HAPPENED TO BE STATIONARY AT THE TIME, LOCKS THE CAR FROM STARTING USING THE START BUTTON, CAR WONT EVEN TURN OVER, DEALER STATES PART MUST BE REPLACED. THIS EXACT SAME PROBLEM WAS ADDRESSED BY A NTSB RECALL FOR 2009 - 2010 ALTIMAS AND ONE OTHER MODEL BUT NOT THE CUBE KROM
NHTSA complaint #11114073 — an unverified report by a vehicle owner.
THE STEERING LOCK COLUMN UNIT IN MY 2009 NISSAN CUBE FAILED, DISABLING THE CAR FROM STARTING, AND PUTTING ME AT RISK AS I WAS STUCK IN A LOCATION AWAY FROM MY HOME, AND UNABLE TO START MY CAR. MY CAR WAS PARKED ON A CITY STREET. I COULD UNLOCK AND LOCK THE VEHICLE, BUT I COULD NOT START THE CAR USING MY INTELLIGENT KEY. IT WAS TOWED TO A NISSAN DEALERSHIP IN NEWPORT, RI WHERE I AM BEING CHARGED $814.00 IN PARTS AND LABOR TO REPLACE A PART THAT NISSAN HAS ACKNOWLEDGED IS FAULTY NOT ONLY IN THE CUBE, BUT ALSO IN THE ALTIMA. WHEN I CALLED NISSAN CONSUMER AFFAIRS, THEY SAID THERE IS NO CURRENT RECALL CAMPAIGN AND DUE TO THE AGE OF THE CAR THERE WAS NOTHING THEY WILL DO. CONSUMER AFFAIRS CASE NUMBER IS 31941337.
NHTSA complaint #11104122 — an unverified report by a vehicle owner.
STEERING WHEEL DOES NOT LOCK. DASH LIGHTS COME ON, KEY IS RECOGNIZED, BUT SOMETIMES ENGINE DOES NOT START DUE TO DEAD BATTERY. FAILURE SEEMS TO BE STEERING LOCK MECHANISM IN UNLOCKED POSITION AT ALL TIMES CAUSING BATTERY TO DRAIN. BATTERY REPLACED 2 TIMES IN 9 MONTHS.ALTERNATOR CHECKS OUT GOOD. TIRED OF BEING STRANDED!!!!CAR WAS STATIONARY WHEN INCIDENTS OCCUR. HAPPENING EVERY OTHER DAY FOR PAST 2 MONTHS.
NHTSA complaint #11073482 — an unverified report by a vehicle owner.
THE DOGBONE THAT HOLDS THE ENGINE, BROKE AND THE ENGINE WELL DOWN AND I HAVE TO GET IT REPAIRED, IT AFFECTED THE BRACKET TRANSMITTION MOUNTING, THE AXLE AND HAD TO REPLACE THE MOUNTS. IT COSTS ME $1,112.41 TO REPAIR. MY CAR WAS IN MOTION WHEN THE CHECK MOTOR MOUNT FAILED.
NHTSA complaint #11066516 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2009 NISSAN CUBE. WHILE PARKED, THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL LOCK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
NHTSA complaint #10966324 — an unverified report by a vehicle owner.
THE ELECTRONIC STEERING INTERLOCK MECHANISM FAILED, ON AND OFF UNTIL IT FINALLY QUIT WORKING AND THE CAR WOULD NOT START AS A RESULT (THE CAR WAS STATIONARY EACH TIME THE PROBLEM OCCURRED, WHICH HAPPENED AT SEVERAL LOCATIONS AROUND LEXINGTON, KY). I HAD IT TOWED TO A DEALER, GLENN NISSAN, LEXINGTON, KY. INITIAL AND FOLLOW-UP REPAIRS COST $1,053.35. THIS WAS DEFINITELY A SAFETY HAZARD IN TERMS OF POTENTIALLY BEING STUCK WITHOUT TRANSPORTATION, AND A FAULTY MECHANISM AFFECTING THE STEERING PERFORMANCE OF THE CAR. TODAY I LEARNED THAT NISSAN EXTENDED THE WARRANTY ON THE VEHICLE DUE TO A SIGNIFICANT NUMBER OF PROBLEMS EXPERIENCED BY THEIR CUSTOMERS WORLDWIDE. MY CAR IS PAST THE 3-YEAR EXTENSION PERIOD (BY THE WAY, I DID NOT RECEIVE ANY NOTICE OF THE WARRANTY EXTENSION). THE NATURE OF THIS VEHICULAR PROBLEM DEMANDED A RECALL OF THE VEHICLE, NOT AN EXTENSION OF THE WARRANTY. I AM THEREFORE REGISTERING THIS COMPLAINT WITH YOUR AGENCY AND ASKING FOR YOUR INVESTIGATION OF THIS CASE. IN ADDITION, THE LAW FIRM OF CHIMICLES & TIKELLIS, LLP, IS INVESTIGATING A POTENTIAL CLASS ACTION LAW SUIT AGAINST NISSAN REGARDING THE DEFECTIVE, UNSAFE ELECTRONIC STEERING INTERLOCK INSTALLED ON THE 2009-2010 NISSAN CUBE MODEL AND TWO OTHER MODELS. I HAVE PROVIDED INFORMATION ON MY CASE TO JOIN THAT CLASS ACTION SUIT IF IT GOES FORWARD. I AND ALL CONSUMERS NEED THE NATIONAL HIGHWAY AND SAFETY ADMINISTRATION TO HOLD AUTO MANUFACTURERS ACCOUNTABLE FOR SELLING DEFECTIVE, UNSAFE CARS TO THE PUBLIC AND FOR FAILING TO PROPERLY ISSUE RECALLS ON SUCH VEHICLES. PLEASE ADVISE AS TO YOUR INTENTIONS FOR TAKING ACTION ON THIS MATTER. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10958407 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2010 NISSAN CUBE AFTER TURNING THE VEHICLE OFF, THE ENGINE COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION LOCK ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000. UPDATED 05/05/17*LJ
NHTSA complaint #10953902 — an unverified report by a vehicle owner.
THE STEERING LOCK COLUMN IN MY 2009 NISSAN CUBE FAILED, DISABLING THE CAR FROM STARTING, AND PUTTING ME IN A SAFETY RISK AS I WAS STUCK IN A LOCATION AWAY FROM MY HOME, AND UNABLE TO START MY VEHICLE. IT WAS NOT A BATTERY ISSUE- THE LIGHTS WORKED, I COULD UNLOCK AND LOCK THE VEHICLE, BUT I COULD NOT START THE CAR USING MY INTELLIGENT KEY. IT WAS TOWED TO A NISSAN DEALERSHIP WHERE I AM BEING CHARGED NEARLY $1,000 IN PARTS AND LABOR TO REPLACE A PART THAT NISSAN HAS ACKNOWLEDGED IS FAULTY. DESPITE AN EXPIRED EXTENDED WARRANTY THAT WAS PLACED ON THAT PART, NISSAN HAS NO RECALL ON THE PART AND OWNERS EVERYWHERE ARE EXPERIENCING THE SAME ISSUE.
NHTSA complaint #10928967 — an unverified report by a vehicle owner.
MY CAR STARTS WHEN IT FEELS LIKE IT. I'VE BEEN STRANDED AT THE STORE AFTER DROPPING OFF A CHILD AT SPORTS PRACTICE, STRANDED IN MY OWN GARAGE UNABLE TO TAKE MY CHILD TO SCHOOL OR GET TO WORK. IT APPEARS TO BE THE STEERING LOCK MECHANISM ISSUE THAT ABOUNDS IN THE 2010 CUBE. SOMETIMES IT STARTS AND SOMETIMES IT DOESN'T. I NOW HAVE TO PHONE A FRIEND AND TELL THEM I'M LEAVING AND WHERE I'M GOING IN CASE I GET STRANDED AND CAN'T MAKE IT BACK!
NHTSA complaint #10918840 — an unverified report by a vehicle owner.
THE ELECTRONIC STEERING CONTROL LOCK MALFUNCTIONED CAUSING ME TO BE UNABLE TO START MY VEHICLE. THE VEHICLE WAS STATIONARY IN MY DRIVEWAY AT THE TIME. THERE WERE NO MOVEMENTS OR SOUNDS COMING FROM THE CAR WHEN I TRIED TO START IT. ONLY THE SECURITY INDICATOR LIGHT AND THE KEY LIGHT WERE ON IN THE DASH. NO RESPONSE FROM THE CAR WHEN WE ATTEMPTED TO JUMPSTART IT. THIS ESSENTIALLY LEFT ME COMPLETELY STRANDED AND WITH LIVING OUT IN THE COUNTRY WAS VERY DIFFICULT AND EXPENSIVE TO GET THE VEHICLE TOWED INTO THE NISSAN DEALERSHIP. I DID RESEARCH AND FOUND THAT LOTS OF OTHER 2009 CUBE OWNERS HAVE HAD THIS PROBLEM AND JUST LIKE ME MANY HAVE PREVIOUSLY HAD THEIRS "FIXED" ONLY TO HAVE THE PART MALFUNCTION AGAIN AND HAVE TO PAY FOR IT OUT OF POCKET. THIS IS NO CHEAP FIX AND I HAD NO CHOICE BUT TO SPEND MONEY I CAN'T AFFORD TO SPEND IN ORDER TO HAVE A WORKING VEHICLE. THIS ISSUE NEEDS TO BE ADDRESSED AND TAKEN CARE OF BY NISSAN AS IT COULD LEAD TO SOME REALLY DANGEROUS SITUATIONS. I AM ALMOST ALWAYS OUT CAMPING IN RELATIVELY UNPOPULATED WILDERNESS AREAS, TYPICALLY WITHOUT CELL SERVICE AND IF THIS HAD HAPPENED THEN I HAVE NO IDEA WHAT I WOULD HAVE DONE. I REALLY HOPE THEY STEP UP TO THE PLATE AND ISSUE A RECALL/REFUND FOR THE PROBLEM JUST LIKE THEY DID FOR THE ALTIMA ISSUES.
NHTSA complaint #10914086 — an unverified report by a vehicle owner.
I RECENTLY HAD MY STEERING LOCK MECHANISM GO OUT ON MY 2010 NISSAN CUBE AND LEAVE ME STRANDED. I HAD MY VEHICLE TOWED BECAUSE IT WOULD NO LONGER START THINKING IT WAS A SAFETY ISSUE. =$$ NO OTHER DEALERSHIPS WOULD LOOK AT IT BECAUSE IT WAS WHAT SEEMED AN ELECTRICAL ISSUE, I HAD TO TAKE IT TO NISSAN DEALERSHIP TO DIAGNOSE THIS PROBLEM. I WAS QUOTED $950 FOR IT TO GET FIXED. UPON DOING RESEARCH I REALIZED THIS SAME PART WAS RECALLED ON THE 2009S. I ALSO FOUND MANY OTHER COMPLAINTS ABOUT THIS SAME ISSUE AND HOW NISSAN WAS NOT TAKING CARE OF THEIR CUSTOMERS. I TOOK MY ISSUE TO NISSAN CORPORATE TO GET IT RESOLVED BUT THEY SAID AT THIS TIME THEY COULD NOT TAKE RESPONSIBILITY FOR IT BECAUSE THERE WERE "REVISIONS" DONE TO THIS PART. OBVIOUSLY IT IS STILL A PROBLEM. IT ALSO WAS SAID THAT THEY COULD NOT HELP WITH ANY FINANCIAL ASSISTANCE. VERY DISAPPOINTED WITH NISSAN AND WILL NEVER BUY FROM THEY AGAIN, FURTHER RECOMMEND THEIR BUSINESS OR CUSTOMER SERVICE. CLEARLY THEY DO NOT HAVE ANY. DO NOT BUY NISSAN ANYTHING. THEY WILL NOT TAKE RESPONSIBILITY FOR RECALLED PARTS AND DO THE RIGHT THING.
NHTSA complaint #10909358 — an unverified report by a vehicle owner.
ESCL FAILED FOR 3RD TIME. DROVE THE CAR, PARKED IT FOR 15 MINUTES AND IT WOULD NOT START WHEN I CAME BACK OUT. THIS WILL MAKE THE 3RD ESCL INSTALLED IN MY CAR BY NISSAN SINCE I BOUGHT IT NEW IN JULY 2009. THE 2ND ESCL WAS REPLACED UNDER WARRANTY ON NOVEMBER 2011 AT 22912 MILES. THE 3RD ONE COST ME $892.09 PLUS $140 TO TOW IT TO THE DEALERSHIP. IT TOOK NISSAN WARRANTY 2 WEEKS TO TELL ME THAT THEY WOULD REIMBURSE ME FOR THE COST OF THE PART ONLY. DEALING WITH THE WARRANTY PEOPLE WAS MORE FRUSTRATING THAN GOING TO THE DMV. I WOULD RATHER HAVE A ROOT CANAL WITHOUT NOVACAINE THAN DEAL WITH THEM AGAIN. TALK ABOUT MAKING YOU WANT TO JUST WALK AWAY AND NOT BUY ANOTHER NISSAN. I LOVE MY CAR BUT NISSAN'S CUSTOMER SERVICE FOR FAULTY PARTS SUCKS. THE ESCL HAS ISSUES THAT STILL AREN'T RESOLVED. NISSAN SAID IT WAS NORMAL WEAR AND TEAR. THAT IS BULL- NORMAL WEAR AND TEAR IS REPLACING BRAKES, TIRES AND EXHAUST. I JUST REPLACED MY TIRES LAST YEAR AND MY BRAKES AND MUFFLER ARE STILL IN GOOD SHAPE AND ORIGINAL FROM WHEN I BOUGHT THE CAR. THEY SHOULD LEAVE THE ESCL OFF GOING FORWARD. IT DOES NOTHING FOR YOU IF IT LEAVES YOU STRANDED.
NHTSA complaint #10895953 — an unverified report by a vehicle owner.