Owners have filed 84 complaints
about the 2011 Nissan Frontier with NHTSA between 2011 and 2025.
The largest single group is the airbags.
Across this model's run it ranks 20 of 27 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 25
Against the median year of the Nissan Frontier. 50 means typical for this
model; 100 means roughly double.
Severity — 49
9.5% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 73
43% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2011 compares with every other Nissan Frontier
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
34.4%
1,000 – 9,999 miles
811.8%
10,000 – 24,999 miles
1014.7%
25,000 – 49,999 miles
1420.6%
50,000 – 74,999 miles
1014.7%
75,000 – 99,999 miles
811.8%
100,000 – 149,999 miles
710.3%
150,000+ miles
811.8%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
May 2011peak 4Nov 2025
Recalls on the 2011 Nissan Frontier
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
23V067000
AIR BAGS:FRONTAL
Nissan North America, Inc. (Nissan) is recalling certain 2008-2011 Titan, Frontier, Xterra, Pathfinder, Armada, and 2008-2009 Quest vehicles. The resin emblem on the driver's air bag cover may develop cracks and detach during air bag deployment.
Risk: A detached emblem can become a projectile during air bag deployment, increasing the risk of injury to vehicle occupants.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202305310,846 units in Canada
Airbag
Issue: On certain vehicles, the plastic emblem on the steering wheel airbag cover could detach and become a projectile when the airbag inflates in a crash. Note: This recall is for certain vehicles that had the steering wheel airbag replaced. Safety Risk: Projectiles in the occupant compartment could increase the risk of an injury. Corrective Actions: Nissan will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the steering wheel airbag cover.
Recall 202305217,214 units in Canada
Airbag
Issue: On certain vehicles, the plastic emblem on the steering wheel airbag cover could detach and become a projectile when the airbag inflates in a crash. Safety Risk: Projectiles in the occupant compartment could increase the risk of an injury. Corrective Actions: Nissan will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the steering wheel airbag cover.
Recall 2011436528 units in Canada
Engine
On certain vehicles, the engine oil cooler stud (onto which the oil filter is mounted) could fail. This could cause an engine oil leak, which could illuminate the instrument panel's engine oil warning lamp. Abnormal noise and rough engine performance may also be noticed and, in the worst case, the engine could fail and stop suddenly while the vehicle is in motion. Engine failure would result in lost vehicle propulsion which, in conjunction with traffic and road conditions, and the driver's reactions, could increase the risk of a crash causing property damage and/or personal injury. Correction: Dealers will replace the engine oil cooler connector stud.
Reports where the owner recorded a crash, a fire, an injury or a death.
Columbus, MSCrash
AIR BAGS
On January 25, 2024 my son was driving this truck and hit a dog on the highway. His driver side airbag deployed, the driver side seatbelt would not retract, and there was some minor body damage. The engine of the vehicle is fine and completely operational. Since then, we have been waiting for repairs to be made. Per USAA, repairs will be approx $5000 or less. The vehicle is worth over $12,000 so they decided to repair it. The problem is that part number 98820-ZP78A (air bag control module) is no longer being manufactured by Nissan. All other parts, including the *actual* air bag can still be purchased from Nissan, but they are not making the sensor we need to fix this vehicle. We are not the only ones who cannot obtain this part.
NHTSA complaint #11585943 — an unverified report by a vehicle owner.
at 30,000 milesKonawa, OKCrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2011 NISSAN FRONTIER. WHILE DRIVING APPROXIMATELY 35 MPH AROUND A CURVE, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE CONTACT'S VEHICLE CRASHED INTO A CORNER POST ON A FARM. THE CONTACT STATED THAT THE IMPACT MOVED THE POST A COUPLE OF INCHES INTO THE FARM. ONLY THE SIDE AIR BAGS DEPLOYED. THE AIR BAG INDICATOR ILLUMINATED. THE CONTACT SUSTAINED SOME CUTS, BRUISES, AND SORENESS TO HIS ENTIRE BODY. THE CONTACT WAS UNCONSCIOUS BRIEFLY AND SUSTAINED A CONCUSSION. THE CONTACT WAS TAKEN TO THE EMERGENCY ROOM BY THE FARM OWNER. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED AND DEEMED TOTALED DUE TO THE SIDE AIR BAGS. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT REPURCHASED THE VEHICLE FROM THE INSURANCE COMPANY. THE CONTACT CALLED ADA NISSAN AT 580-332-2233 (LOCATED AT 420 LONNIE ABBOTT BLVD, ADA, OK 74820) AND WAS INFORMED THAT THEY WERE NOT INTERESTED IN THE MATTER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE VIN WAS UNKNOWN.
NHTSA complaint #11256867 — an unverified report by a vehicle owner.
at 76,000 milesSAN Antonio, TXCrash
SERVICE BRAKES
THE BRAKE PEDAL LOST ALL PRESSURE AND BRAKES DID NOT FUNCTION PROPERLY IMMEDIATELY AFTER HITTING SOME SMALL BUMP IN THE ROAD. THIS CAUSED A COLLISION WITH THE CAR IN FRONT OF MY VEHICLE. EVEN AFTER VEHICLE WAS REPAIRED FOLLOWING THIS COLLISION, MASTER CYLINDER REPLACEMENT, AND FULL BRAKE SERVICE, THIS ISSUE STILL PERSISTS. SMALL ROAD BUMPS MAKE THE BRAKES MOMENTARILY NON-FUNCTIONAL.
NHTSA complaint #11123947 — an unverified report by a vehicle owner.
at 150,000 milesMiami, FLCrash
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 NISSAN FRONTIER. WHILE STARTING THE VEHICLE, IT ACCELERATED WITHOUT WARNING. THE BRAKE PEDAL WAS APPLIED, BUT IT WAS HARD AND FAILED TO RESPOND. AS A RESULT, THE VEHICLE CRASHED INTO A FENCE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE VIA EMAIL. NO ASSISTANCE WAS PROVIDED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 150,000.
NHTSA complaint #11013734 — an unverified report by a vehicle owner.
at 150,000 milesMiami, FLCrash
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 NISSAN FRONTIER. WHILE STARTING THE VEHICLE, IT ACCELERATED WITHOUT WARNING. THE BRAKE PEDAL WAS APPLIED, BUT IT WAS HARD AND FAILED TO RESPOND. AS A RESULT, THE VEHICLE CRASHED INTO A FENCE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE VIA EMAIL. NO ASSISTANCE WAS PROVIDED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 150,000.
NHTSA complaint #11013734 — an unverified report by a vehicle owner.
at 6,000 milesLA Porte, CO3 injured
AIR BAGS:SIDE/WINDOW
MYSELF AND THREE KIDS AND DOG HAD BEEN ON A MILD 4 WHEEL DRIVE ROAD HAVING A LITTLE COOK OUT AND HIKE. WE WERE COMING HOME ON A SMOOTH MAINTAINED COUNTY ROAD GOING AND COMING TO STOP BY A STREAM. I THINK MY FOOT WAS ON THE BRAKE, WE WERE MAYBE GOING 20 MILES AN HOUR WHEN MY SIDE AIRBAGS EXPLODED. SEAT AIR BAGS AND FRONT AIRBAGS FORTUNATELY DID NOT EXPLODE. I RECEIVED MILD BURNS AND BRUISES ON MY FACE. MY 6 Y.O. RED, HURT ON HIS CHEST. 11 Y.O. LOST HIS HEARING TEMPORARILY AND RED STINGING EAR. OTHER CHILD, 8, UNINJURED AS SHE WAS BENDING OVER PUTTING ON HER SHOES AS WE WERE COMING TO A STOP, BUT IS AFRAID TO SIT UP STRAIGHT IN A CAR NOW. WANTS TO LAY DOWN ON THE SEAT ALL THE TIME. WE HAD TO CUT OURSELVES OUT OF THE VEHICLE WITH OUR JACK KNIVES. WE HAD NO CELL PHONE SERVICE AND HAD TO DRIVE HOME 45 MINUTES WITH NO SEAT BELTS AND THEY LOCKED UP. I CAN NOT EVEN START TO DESCRIBE HOW SCARY IT WAS. NOTHING HAS BEEN DONE TO CORRECT IT. 2011 NISSAN FRONTIER WITH A 6 YEAR EXTENDED WARRANTY AND THEY ARE TRYING TO GET OUT OF FIXING IT. NO ONE UNDERSTANDS HOW THIS CAN BE. NISSAN IS NOW LOOKING IN TO THE 'LITTLE BROWN BOX'. WE ARE LOOKING FOR HELP.
NHTSA complaint #10419941 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Worcester, MA
POWER TRAIN
Transmission fluid mixing with coolant in radiator!
NHTSA complaint #11697002 — an unverified report by a vehicle owner.
Anchorage, AK
SERVICE BRAKES
The brakes have failed several times, seems to be a known issues and affecting others. While our Nissan Truck is older, we had our Nissan checked at Midas, and then at the local Continental Nissan location, that didn’t really help, found a part that helped but only for a short period of time, as this part crapped out again yesterday 3/19/2025, and even though the brake pushed to the floor trying to stop as the brakes stopped working again! The part was only approx 2-5 months old. Nissan Frontier dealership or other places to find the actual parts needed have no real parts that would actually fix the issue. It is very sad for those in the same issue as us, pay $$$ for a used vehicle that cannot seem to be fixed, if they have even tried. I’m pretty sure nothing will be done, but wanted to file this complaint. I’m not expecting anything will be reviewed on this issue, since nothing has been seen thus far for an actual fix via Nissan etc.
NHTSA complaint #11649505 — an unverified report by a vehicle owner.
The brakes have failed several times, seems to be a known issues and affecting others. While our Nissan Truck is older, we had our Nissan checked at Midas, and then at the local Continental Nissan location, that didn’t really help, found a part that helped but only for a short period of time, as this part crapped out again yesterday 3/19/2025, and even though the brake pushed to the floor trying to stop as the brakes stopped working again! The part was only approx 2-5 months old. Nissan Frontier dealership or other places to find the actual parts needed have no real parts that would actually fix the issue. It is very sad for those in the same issue as us, pay $$$ for a used vehicle that cannot seem to be fixed, if they have even tried. I’m pretty sure nothing will be done, but wanted to file this complaint. I’m not expecting anything will be reviewed on this issue, since nothing has been seen thus far for an actual fix via Nissan etc.
NHTSA complaint #11649505 — an unverified report by a vehicle owner.
Columbus, MSCrash
AIR BAGS
On January 25, 2024 my son was driving this truck and hit a dog on the highway. His driver side airbag deployed, the driver side seatbelt would not retract, and there was some minor body damage. The engine of the vehicle is fine and completely operational. Since then, we have been waiting for repairs to be made. Per USAA, repairs will be approx $5000 or less. The vehicle is worth over $12,000 so they decided to repair it. The problem is that part number 98820-ZP78A (air bag control module) is no longer being manufactured by Nissan. All other parts, including the *actual* air bag can still be purchased from Nissan, but they are not making the sensor we need to fix this vehicle. We are not the only ones who cannot obtain this part.
NHTSA complaint #11585943 — an unverified report by a vehicle owner.
Merrimack, NH
AIR BAGS
The contact owns a 2011 Nissan Frontier. The contact received notification of NHTSA Campaign Number: 23E012000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11551021 — an unverified report by a vehicle owner.
Scott Township, PA
UNKNOWN OR OTHER
Vehicle frame has failed due to rust.
NHTSA complaint #11542580 — an unverified report by a vehicle owner.
Washougal, WA
STRUCTURE:BODY
Paint flaking off of front fender in crease above tire on both the passenger and driver side.
NHTSA complaint #11523897 — an unverified report by a vehicle owner.
Western Grove, AZ
ENGINE
2011 NISSAN FRONTIER. CONSUMER WRITES IN REGARD TO ILLUMINATED CHECK ENGNE LIGHT.
NHTSA complaint #11497974 — an unverified report by a vehicle owner.
at 160,000 milesLafayette, LA
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
The contact owns a 2011 Nissan Frontier. The contact stated while driving 70 MPH, the vehicle was running rough. Additionally, the vehicle was shuddering violently and started to stall. The check engine warning light was illuminated. The contact depressed the accelerator pedal and drove to a local Pep Boys. The vehicle was not diagnosed or repaired. The vehicle was then towed to the dealer where it was diagnosed that the Engine Control Module (ECM) had failed and needed to be replaced; however, the part had been discontinued. The vehicle was not repaired. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 160,000.
NHTSA complaint #11496149 — an unverified report by a vehicle owner.
El Cajon, CA
SERVICE BRAKES
The Actuator Assembly - Anti Skid has failed on my 2011 Frontier. My vehicle has cluster lights illuminated for ABS, brake, VDC, and SLIP. My independent mechanic pulled the codes and stated that they indicate the ABS module is going bad. This part has been discontinued by Nissan so I am not able to replace the part with a new part. The ABS system will not properly function which I would assume would be a safety issue and might impact more than the braking performance of the vehicle.
NHTSA complaint #11468651 — an unverified report by a vehicle owner.
Tempe, AZ
SERVICE BRAKES
ABS module failed. The repair shop called the local Nissan dealership for parts. The Nissan dealership said the failure was a known issue. I called Nissan Customer Service for more info and they said no complaints had been filed.
NHTSA complaint #11444273 — an unverified report by a vehicle owner.
Conroe, TX
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
2011 NISSAN FRONTIER. CONSUMER WRITES IN REGARDS TO EVAPORATION EMMISSION CONTROL SYSTEM. THE CONSUMER STATED IN ORDER TO FILL THE TANK WITH GAS, THE GAS SPOUT MUST BE HELD ABOUT 3 QUARTERS OF THE WAY OUT OF THE FILLER NECK. THE CONSUMER WAS CONCERNED THIS WOULD CAUSE SPILLING OR SPLASHING. THE CONSUMER STATED AT A PARTICULAR GAS STATION THE GAS NASAL HAD A WIDE RUBBER GASKET ON THE GAS NOZZLE DISPENSER THAT COVERED THE ENTRANCE TO THE GAS TANK.
NHTSA complaint #11444114 — an unverified report by a vehicle owner.
Tecumseh, NE
SEAT BELTS
My air bag light kept flashing on my 2011 Nissan Frontier Pro 4x4, I had it looked at when I got my oil changed and was told that it is a malfunction where you click the seat belt into, the light is off now but once some one sets in the passenger side seat and puts the seat belt on the light will come back on, due to malfunction in the seat belt, and if I would get into a accident and some one is sitting in the passenger side the seat belt will not properly secure them
NHTSA complaint #11421180 — an unverified report by a vehicle owner.
Tecumseh, NE
AIR BAGS
My air bag light kept flashing on my 2011 Nissan Frontier Pro 4x4, I had it looked at when I got my oil changed and was told that it is a malfunction where you click the seat belt into, the light is off now but once some one sets in the passenger side seat and puts the seat belt on the light will come back on, due to malfunction in the seat belt, and if I would get into a accident and some one is sitting in the passenger side the seat belt will not properly secure them
NHTSA complaint #11421180 — an unverified report by a vehicle owner.
at 121,372 milesSparks, NV
SEATS
MY AIRBAG LIGHT BEGAN TO FLASH A YEAR AGO I TOOK IT TO NISSAN THEY TOLD ME IT WAS A SEAT CUSHION SENSOR IT WOULD COST ME $500.00 TO HAVE IT FIXED. I AM WRITTING THIS IN COMPLAINT THAT THIS HAS NOT BEEN IN RECALL I HAVE WAITED FOR THIS PERIOD IN EXPECTATION OF RECEIVING A RECALL NOTICE. ALSO A FAILURE CODE FOR BELT TENSIONER. TO HAVE THESE ITEMS REPAIRED WOULD COST A TOTAL OF $2175.14. I DON'T AGREE I SHOULD BE RESPONSIBLE FOR THE FRONT PASSENGER SEAT AIRBAG SENSOR. NO ONE SITS IN THE SEAT, NOTHING SHOULD GO WRONG WITH THE SENSOR. IT CAME ON ALL OF A SUDDEN. WHEN STARTING THE VEHICLE.
NHTSA complaint #11366501 — an unverified report by a vehicle owner.
at 121,372 milesSparks, NV
AIR BAGS
MY AIRBAG LIGHT BEGAN TO FLASH A YEAR AGO I TOOK IT TO NISSAN THEY TOLD ME IT WAS A SEAT CUSHION SENSOR IT WOULD COST ME $500.00 TO HAVE IT FIXED. I AM WRITTING THIS IN COMPLAINT THAT THIS HAS NOT BEEN IN RECALL I HAVE WAITED FOR THIS PERIOD IN EXPECTATION OF RECEIVING A RECALL NOTICE. ALSO A FAILURE CODE FOR BELT TENSIONER. TO HAVE THESE ITEMS REPAIRED WOULD COST A TOTAL OF $2175.14. I DON'T AGREE I SHOULD BE RESPONSIBLE FOR THE FRONT PASSENGER SEAT AIRBAG SENSOR. NO ONE SITS IN THE SEAT, NOTHING SHOULD GO WRONG WITH THE SENSOR. IT CAME ON ALL OF A SUDDEN. WHEN STARTING THE VEHICLE.
NHTSA complaint #11366501 — an unverified report by a vehicle owner.
at 213,000 milesGray Court, SC
STEERING
TL* THE CONTACT OWNS 2011 NISSAN FRONTIER. THE CONTACT STATED THAT THE POWER STEERING BRACKET DETACHED WHILE DRIVING. THE CONTACT LOSS POWER STEERING FUNCTIONALITY. THE CONTACT STATED THAT THE POWER STEER BELT SHIFTED FORWARD AND DETACHED THE SERPENTINE BELT CAUSING THE VEHICLE TO LOSE POWER STEERING. SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED WHEN THE BELT DETACHED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT CALLED CROWN NISSAN OF GREENVILLE (2712 LAURENS RD, GREENVILLE, SC 29607) AND INFORMED THE DEALER OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE BRACKET WAS DISCONTINUED AND TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS NOT TAKEN TO A DEALER DUE TO THE REPAIR COST. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 213,000.
NHTSA complaint #11361150 — an unverified report by a vehicle owner.
at 87,000 milesRapid City, SD
ELECTRICAL SYSTEM
VEHICLE BLOWER TURNS OFF AFTER GOING THROUGH CAR WASH, OR INTERMITTENTLY WHILE DRIVING. CAN CAUSE ISSUES WITH FOGGING UP WINDOWS AND VISIBILITY WHEN DRIVING WHEN HAPPENING ON FREEWAY. UNSURE AS TO NATURE OF WHY.
NHTSA complaint #11325509 — an unverified report by a vehicle owner.
at 87,000 milesRapid City, SD
VISIBILITY/WIPER
VEHICLE BLOWER TURNS OFF AFTER GOING THROUGH CAR WASH, OR INTERMITTENTLY WHILE DRIVING. CAN CAUSE ISSUES WITH FOGGING UP WINDOWS AND VISIBILITY WHEN DRIVING WHEN HAPPENING ON FREEWAY. UNSURE AS TO NATURE OF WHY.
NHTSA complaint #11325509 — an unverified report by a vehicle owner.
at 156,000 milesKaty, TX
SERVICE BRAKES
WHILE DRIVING AND ATTEMPTING TO STOP AT A STOP SIGN THE BRAKES BECAME SPONGY (NOT FIRM) AND PEDAL TRAVELED TO THE FLOOR RESULTING IN LONGER BRAKING DISTANCES UNLESS I PUMP THE PEDAL. THIS OCCURRED AFTER APPLYING THE BRAKES AHEAD OF A STOP SIGN AS THE VEHICLE ROLLED OVER A BUMP/IRREGULARITY IN THE ROAD. THE ABS AND VDC (ANTI-SLIP) ACTIVATED BRIEFLY THEN THE PEDAL GOT SOFT. IT REMAINED IN THIS CONDITION (SPONGY AND EXCESSIVE PEDAL TRAVEL) UNTIL REACHED MY DESTINATION. THE FIRST INSTANCE OF THIS OCCURRING THE BRAKE SYSTEM SEEMED TO CORRECT ITSELF WITH THE VEHICLE PARKED AND IGNITION OFF OVERNIGHT (GOOD PEDAL FIRMNESS AND NORMAL PEDAL TRAVEL AND BRAKING DISTANCES THE NEXT MORNING). HOWEVER, AFTER A SECOND TIME THIS HAPPENED (BRAKE GETS SOFT AFTER ABS AND ANTI-SLIP ACTIVATES) THE SPONGY AND LONG PEDAL TRAVEL REMAINS. REPLACED MASTER CYLINDER AND BLED SYSTEM (USED MOTIVE POWER BLEEDER) DID TROUBLESHOOTING ON BRAKE BOOSTER, BOOSTER VACUUM LINE AND CHECK VALVE AND ALL CHECKED FINE. INSPECTED BRAKE LINES FOR BULGES, DAMAGE AND LOOSENESS AT ALL CALIPERS ALL OK. ALL PADS AND ROTORS CHECKED GOOD (NO EXCESSIVE WEAR OR MISSING PARTS). ALSO, DISCONNECTED BATTERY TO SEE IF THE ABS/VDC SYSTEM RESETS. NO CHANGE TO BRAKE PEDAL TRAVEL AND SPONGY FEEL. BRAKE PROBLEMS AS DESCRIBED STILL REMAINS.
NHTSA complaint #11306559 — an unverified report by a vehicle owner.
at 156,000 milesKaty, TX
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING AND ATTEMPTING TO STOP AT A STOP SIGN THE BRAKES BECAME SPONGY (NOT FIRM) AND PEDAL TRAVELED TO THE FLOOR RESULTING IN LONGER BRAKING DISTANCES UNLESS I PUMP THE PEDAL. THIS OCCURRED AFTER APPLYING THE BRAKES AHEAD OF A STOP SIGN AS THE VEHICLE ROLLED OVER A BUMP/IRREGULARITY IN THE ROAD. THE ABS AND VDC (ANTI-SLIP) ACTIVATED BRIEFLY THEN THE PEDAL GOT SOFT. IT REMAINED IN THIS CONDITION (SPONGY AND EXCESSIVE PEDAL TRAVEL) UNTIL REACHED MY DESTINATION. THE FIRST INSTANCE OF THIS OCCURRING THE BRAKE SYSTEM SEEMED TO CORRECT ITSELF WITH THE VEHICLE PARKED AND IGNITION OFF OVERNIGHT (GOOD PEDAL FIRMNESS AND NORMAL PEDAL TRAVEL AND BRAKING DISTANCES THE NEXT MORNING). HOWEVER, AFTER A SECOND TIME THIS HAPPENED (BRAKE GETS SOFT AFTER ABS AND ANTI-SLIP ACTIVATES) THE SPONGY AND LONG PEDAL TRAVEL REMAINS. REPLACED MASTER CYLINDER AND BLED SYSTEM (USED MOTIVE POWER BLEEDER) DID TROUBLESHOOTING ON BRAKE BOOSTER, BOOSTER VACUUM LINE AND CHECK VALVE AND ALL CHECKED FINE. INSPECTED BRAKE LINES FOR BULGES, DAMAGE AND LOOSENESS AT ALL CALIPERS ALL OK. ALL PADS AND ROTORS CHECKED GOOD (NO EXCESSIVE WEAR OR MISSING PARTS). ALSO, DISCONNECTED BATTERY TO SEE IF THE ABS/VDC SYSTEM RESETS. NO CHANGE TO BRAKE PEDAL TRAVEL AND SPONGY FEEL. BRAKE PROBLEMS AS DESCRIBED STILL REMAINS.
NHTSA complaint #11306559 — an unverified report by a vehicle owner.
at 131,130 milesColorado Springs, CO
ENGINE
I BOUGHT THIS VEHICLE USED AND BEFORE DELIVERY THE DEALERSHIP FOUND OIL LEAKS THAT THEY DEEMED A SAFETY ISSUE AND THEY FIXED AT NO CHARGE. ABOUT A FEW DAYS AFTER DELIVERY, I DISCOVERED THAT THERE WAS STILL A LEAK AND SCHEDULED AN APPOINTMENT WITH THE DEALERSHIP. THEY DEEMED THIS TO NOT BE A SAFETY ISSUE AND REFUSED TO FIX IT AT NO CHARGE. IS IT THEIR RESPONSIBILITY OR MINE?
NHTSA complaint #11279661 — an unverified report by a vehicle owner.
at 49,100 milesSilver Spring, MD
SEATS
I HAVE REPEATEDLY GOTTEN INDICATORS (VIA VEHICLE'S COMPUTER) OF AIR BAG FAILURE, ON A VEHICLE OF LOW MILEAGE, WHICH HAS NEVER BEEN IN AN ACCIDENT, AND HAS GOTTEN FAILURES REGARDING THE FRONT PASSENGER SEAT, WHICH IS RARELY USED. THE FIRST TIME, THE DEALER REPLACED THE SEATBACK AND AIRBAG UNDER WARRANTY. THE SECOND TIME THE DEALER REPLACED THE SEATBELT ASSEMBLY. HOW, THE 3RD TIME, THEY TELL ME THAT THE SAME SEAT - CUSHION NEEDS TO BE REPLACED, ALONG WITH THE AIRBAG, AND THAT I HAVE TO PAY OVER $2,000 FOR THIS. EACH TIME I GET THIS FAILURE NOTIFICATION, MY AIRBAG IS DISABLED. SO, IT IS AN ONGOING ISSUE. THE AIR BAG FAILURE LIGHT KEEPS COMING ON RANDOMLY, NOT RELATED TO A DRIVING INCIDENT.
NHTSA complaint #11265482 — an unverified report by a vehicle owner.
at 49,100 milesSilver Spring, MD
SEAT BELTS
I HAVE REPEATEDLY GOTTEN INDICATORS (VIA VEHICLE'S COMPUTER) OF AIR BAG FAILURE, ON A VEHICLE OF LOW MILEAGE, WHICH HAS NEVER BEEN IN AN ACCIDENT, AND HAS GOTTEN FAILURES REGARDING THE FRONT PASSENGER SEAT, WHICH IS RARELY USED. THE FIRST TIME, THE DEALER REPLACED THE SEATBACK AND AIRBAG UNDER WARRANTY. THE SECOND TIME THE DEALER REPLACED THE SEATBELT ASSEMBLY. HOW, THE 3RD TIME, THEY TELL ME THAT THE SAME SEAT - CUSHION NEEDS TO BE REPLACED, ALONG WITH THE AIRBAG, AND THAT I HAVE TO PAY OVER $2,000 FOR THIS. EACH TIME I GET THIS FAILURE NOTIFICATION, MY AIRBAG IS DISABLED. SO, IT IS AN ONGOING ISSUE. THE AIR BAG FAILURE LIGHT KEEPS COMING ON RANDOMLY, NOT RELATED TO A DRIVING INCIDENT.
NHTSA complaint #11265482 — an unverified report by a vehicle owner.
at 49,100 milesSilver Spring, MD
AIR BAGS
I HAVE REPEATEDLY GOTTEN INDICATORS (VIA VEHICLE'S COMPUTER) OF AIR BAG FAILURE, ON A VEHICLE OF LOW MILEAGE, WHICH HAS NEVER BEEN IN AN ACCIDENT, AND HAS GOTTEN FAILURES REGARDING THE FRONT PASSENGER SEAT, WHICH IS RARELY USED. THE FIRST TIME, THE DEALER REPLACED THE SEATBACK AND AIRBAG UNDER WARRANTY. THE SECOND TIME THE DEALER REPLACED THE SEATBELT ASSEMBLY. HOW, THE 3RD TIME, THEY TELL ME THAT THE SAME SEAT - CUSHION NEEDS TO BE REPLACED, ALONG WITH THE AIRBAG, AND THAT I HAVE TO PAY OVER $2,000 FOR THIS. EACH TIME I GET THIS FAILURE NOTIFICATION, MY AIRBAG IS DISABLED. SO, IT IS AN ONGOING ISSUE. THE AIR BAG FAILURE LIGHT KEEPS COMING ON RANDOMLY, NOT RELATED TO A DRIVING INCIDENT.
NHTSA complaint #11265482 — an unverified report by a vehicle owner.