29 of the
850 complaints about the 2004 Nissan Murano are about the
other systems — 3% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
128,606 miles.
A
29
Complaints
1
Crashes
0
Fires
1
Injuries
Exactly what failed
Unknown OR Other
29100.0%
Other & Unspecified across every Nissan Murano year
I’ve changed the timing belt, brakes, batteries, fuel injectors and all and still after thirty minutes of me driving Nissan Murano 2004 I have to continuously push on the gas to get the car to move . My car always has a smell of burning rubber after a long period of time driving it . I then pull over for 20/25 minutes to let the car reset or cool down I guess and then when I turn it on it drives ok until the next 25/30 minutes go by. I’ve gotten two alternators brand new and I’m still having the same issues . When I slow down to come to a full stop it feels like my car is jerking on a chain slowly. When I put the car in neutral to come to a stop it doesn’t make the car tremble . I hope and pray I can get some answers or help to guide me in the right direction . I’ve spent over $2000 in labor to this car to still have the same problem.
NHTSA complaint #11521592 — an unverified report by a vehicle owner.
Bakersfield, CA
UNKNOWN OR OTHER
Alternator went out this is the third one. I looked up the recalls on my car and there happened to be one on the alternator and I’ve reached out to Nissan dealership of Bakersfield and havnt received a response
NHTSA complaint #11444753 — an unverified report by a vehicle owner.
at 23,000 milesLock Haven, PA
UNKNOWN OR OTHER
I HAVE PUT 4 ALTERNATORS ON IN LAST 4 MONTHS AND NOW IT IS STUCK IN SECURITY IMMOBILIZE MODE AND WON'T DO NOTHING THIS SAFETY MOAD IS 3 TIME IT'S DONE IT AND WE CAN'T GET IT OUT IT WON'T EVEN GET FUEL TO START BECAUSE OF BEING STUCK IN SECURITY MODE AND THE KEY FOB WORKS WHEN IT WANTS TO AND WHEN IT WENT INTO THIS MODE IT WAS PARKED BUT RUNNING AND I HAD TO TOW IT HOME AND IT'S GETTING PRETTY EXPENSIVE
NHTSA complaint #11351399 — an unverified report by a vehicle owner.
at 150,000 milesHouston, TX
UNKNOWN OR OTHER
CAR STALLS OUT WITHOUT WARNING. I HAVE LOST BRAKE AND POWER STEERING. CAN CAUSE A WRECK.
NHTSA complaint #11338742 — an unverified report by a vehicle owner.
at 154,345 milesChicago, IL
UNKNOWN OR OTHER
THE VEHICLE KEEPS DYING WHEN I PUT IT IN DRIVE, IT AUTOMATICALLY DYES OUT. I HAVE THE ALERTNATOR REPLACE AND IT KEEPS DYING OUT. I ALREADY SPEND CLOSE TO 487.00 FOR THE PEICE, GETTING IT TOWED TO THE SHOP AND GETTING IT FIX. THE ALTERNATOR STILL DIES OUT.
NHTSA complaint #11338327 — an unverified report by a vehicle owner.
Cranston, RI
UNKNOWN OR OTHER
MY WIFE WAS LEAVING THE HOUSE I WAS IN THE DRIVEWAY WHEN SHE LEFT . I NOTICED THE RIGHT REAR TIRE WAS TOE OUT THOUGHT IT WAS JUST ME . WHEN SHE RETURNED IT WAS TOE OUT ON RIGHT SIDE AND TOE IN ON LEFT SIDE. PULLED RIGHT REAR TIRE OFF UPON FURTHER EXAMINATION FOUND THE SUB FRAME TO BE ROTTED THRU AT THE LATTERAL ARMS. I HAD TO CLEAN AREA AS BEST AS POSSIBLE TO WELD A SMALL STEEL PLATE TO IT SO MY WIFE COULD STILL GO TO WORK ,GOOD THING WE A FEW MILES AWAY SO SHE DROVE ON CITY STREETS TO STAY OFF HIGHWAY DUE TO SPEEDS.NOW THE CAR SITS IN THE BACK YARD,REMOVED PLATES CAR IS USELESS FOR SCRAP AND TO MUCH TO PAY FOR REPAIRS.WAITING TO SEE IF NISSAN IS GOING TO MAKE RIGHT WITH THIS ISSUE, TO ISSUE A RECALL. THAT WAY AFTER THE RECALL I CAN RE-REGISTER THE VEHICLE.
NHTSA complaint #11329912 — an unverified report by a vehicle owner.
at 245,000 milesRome, GA
UNKNOWN OR OTHER
MY CAR DOESN'T HAVE AUTOMATIC DOOR LOCKS, FOR 3 TIMES NOW MY DOORS HAVE LOCKED WHILE RUNNING AND THE DOORS WERE CLOSED. MY CAR LOCKED MY GRANDSON, WHICH IS 6 YEARS OLD IN, AND THE LAST TIME WAS YESTERDAY ON 10/09/2019. MY HUSBAND HAD TO BREAK THE WINDOW TO GET IN THE CAR. THIS IS A SERIOUS HAZARD. MY DOORS AREN'T SUPPOSE TO BE LOCKING THEMSELVES. I NEED ANSWERS FOR THIS SITUATION
NHTSA complaint #11279253 — an unverified report by a vehicle owner.
at 180,000 milesAurora, CO
UNKNOWN OR OTHER
I WAS DRIVING ON MY WAY HOME, ON THE HIGHWAY AT ABOUT 65MPH. WHEN IT STARTED TO SLOW DOWN EVEN WHEN I WAS STEPPING ON THE ACCELERATOR. THEN IT SUDDENLY STARTED TO WORK AGAIN PROPERLY. MY HOME WAS 20 MIN OR SO FROM WHERE I STARTED DRIVING. DURING THIS TIME THE SAME THING KEPT HAPPENING OF THE SPEED SLOWING DOWN AND NOT GOING UP EVEN WHEN PRESSING ON THE ACCELERATOR FOR A GOOD 4-5TIMES. UNTIL SUDDENLY THE ENGINE STOPPED WORKING. THANKFULLY I WAS ABLE TO MAKE A SAFE PULL OVER ON THE HIGHWAY. A MECNIC CAME TO SEE IT AND TOLD ME IT'S A BAD ALTERNATOR. AFTER LOOKING ONLINE I SAW THAT THIS HAS HAPPENED TO MANY NISSAN MURANO OWNERS! IT'S SO DANGEROUS BECAUSE IT JUST STARTS TO HAPPEN RANDOMLY. I GOT LUCKY LIKE I MENTIONED AND WAS ABLE TO MAKE A SAFE STOP. I CAN ONLY IMAGINE IF I DIDN'T. I WAS PREGNANT AND HAD BOTH OF MY TODDLERS IN THE CAR!! I THINK THIS SHOULD BE A RECALL IF IT'S BECAUSE THE ALTERNATOR WAS INSTALLED DEFECTIVE TO BEGIN WITH. I CALLED NISSAN AND THE LADY I SPOKE TO WAS NO HELP AT ALL SHE SAID BECAUSE MY CAR IS SO OLD THERE'S NOT MUCH THEY CAN DO ABOUT IT!? SERIOUSLY! I HAVE HAD OTHER CARS SAME AS OLD OR A FEW YEARS NEWER AND THAT NEVER PLAYED A IMPORTANT ROLE ON HAVING THE RECALL HONORED BECAUSE IT'S SOMEHING THAT MAKES THE CAR UNSAFE AND IT WAS BECAUSE OF A FAULTY PART ETC.
NHTSA complaint #11112164 — an unverified report by a vehicle owner.
East Islip, NY
UNKNOWN OR OTHER
BRAKE LIGHT WARNING LIGHT COMES ON, AT THE SAME TIME AS THE BATTERY LIGHT. CAR LOOSES POWER AND WHEN I STEP ON THE GAS IT WILL NOT MOVE. THIS IS VERY DANGEROUS. I SEE A RECALL FOR THIS YEAR, BUT BEING TOLD NOT MY VEHICLE. WELL IT IS MY VEHICLE IN WHICH IT IS HAPPENING TO.
NHTSA complaint #10972219 — an unverified report by a vehicle owner.
at 149,000 milesPembroke, NC
UNKNOWN OR OTHER
DOOR LOCK ACTUATORS
NHTSA complaint #10887883 — an unverified report by a vehicle owner.
Keller, TX
UNKNOWN OR OTHER
DRIVER SIDE VISOR WON'T STAY UP. PROBLEM STARTED 6 YEARS AGO. INHERENT PROBLEM DESIGN AS REPLACING THE VISOR WILL ONLY SOLVE THE PROBLEM FOR A SEASON AND THEN IT WILL HAPPEN AGAIN.
NHTSA complaint #10870243 — an unverified report by a vehicle owner.
at 132,300 milesAlcolu, SC
UNKNOWN OR OTHER
I HAVE A 2004 MURANO AND THE DRIVERS SIDE SUN VISOR WILL NOT STAY UP. YOU WILL BE DRIVING DOWN THE ROAD AND IT FALLS DOWN IN YOUR FACE AND BLOCKS YOUR VISION. JUST TODAY I WAS DRIVING 70 DOWN A 6 LINE INTERSTATE AND IT FELL DOWN MULTIPLE TIMES. ME BEING 5'8" WHEN IT FALLS IT COMPLETELY BLOCKS MY VIEW AND THE CAR IN FRONT OF ME HAD SLAMMED THE BRAKES DUE TO AN OBJECT IN THE RD AND I WAS NEARLY INVOLVED IN A WRECK DUE TO THIS FAULTY SUN VISOR. SOMETHING NEEDS TO BE DONE TO FIX THESE BEFORE SOMEONE IS KILLED DUE TO IT. AND I KNOW I AM NOT THE ONLY ONE HAVING THIS PROBLEM. CAN SOMEONE ADVISE WHAT I CAN DO?? NISSAN PLEASE HELP BEFORE YOUR FAULTY SUN VISOR IS THE DEATH OF ME.
NHTSA complaint #10864852 — an unverified report by a vehicle owner.
Greenville, NC
UNKNOWN OR OTHER
BOUGHT CAR FROM BILL ASKEW IN FEBRUARY 2015 AROUND TAX TIME... WENT TO GAS STATION AND CAR WOULDN'T CRANK. CALL BILL ASKEW AND NOTIFIED THEM.. 5 MIN LATER THE VEHICLE CAME ON.. WENT TO DEALERSHIP AND THEY REPLACED A BATTERY... RUNNING GOOD FOR A COUPLE WEEKS. CHECK ENGINE LIGHT CAME ON AND NEEDED A ELECTRICAL EQUIPEMENT... RADIO AND CD WOULDN'T WORK. THAT WAS REPLACED ALSO... IN MARCH GOT A OIL CHANGE AT THE NISSAN PLACE.. I WAS TOLD THAT I HAVE A OIL OR GAS LEAK.. NOTIFIED BILL ASKEW... NO REPONSE BUT EVERYTIME I TAKE THE TRUCK TO THE DEALERSHIP I GOT IT FROM THEY TURN OFF THE CHECK ENGINE LIGHT AND SAID IT WAS NOTHIG.. TODAY SEPTEMBER 5TH 2015 THE TRUCK TURNED OFF WHILE BACKING UP, THE TRUCK STALLED IN THE MIDDLE OF THE HIGH WAY WHILE MY DAUGHTER WAS IN THE CAR WITH ME.. CARS BLOWING... 3 MIN LATER I TURNED IT ON AND I CALL BILL ASKEW AND NOTIFIED THEM ABOUT THE PROBLEM.. IT WAS AFTER HOURS AND IM CURRENTLY WAITNING ON A RESPONSE.
NHTSA complaint #10761825 — an unverified report by a vehicle owner.
at 45,000 milesSAN Francisco, CA
UNKNOWN OR OTHER
THE SUN VISOR DOESN'T STAY UP AND FALLS DOWN, BLOCKING MY VISION (AN OBVIOUS DANGER). THIS IS APPARENTLY A VERY COMMON PROBLEM WITH THE 2004 MURANO YET NISSAN WILL NOT COVER A FIX.
NHTSA complaint #10746208 — an unverified report by a vehicle owner.
Cincinnati, OH
UNKNOWN OR OTHER
I WAS DRIVING MY CAR ON THE HIGHWAY FOR ABOUT 15 MILES. ONCE I EXITED THE HIGHWAY AND STOPPED MY CAR DID NOT WANT TO ACCELERATE. IT STALLED UNTIL I APPROACHED MY DESTINATION. I TRIED PUTTING TRANSMISSION FLUID IN THE VEHICLE AS IT READ IT WAS LOW WHICH IS ODD BECAUSE IT HASN'T BEEN A MONTH SINCE I'VE GOTTEN AN OIL CHANGE. SO MUCH DIFFICULTY GETTING UP HILLS. ONCE I'M ABLE TO GET GOING THE CAR WOULD ACCELERATE, HOWEVER ONCE IM AT A STOP IT TAKES OVER 15 SECONDS TO ACTUALLY PICK UP SPEED. THIS HAS HAPPENED MULTIPLE TIMES WHILE DRIVING WHICH IS EXTREMELY DANGEROUS TO MYSELF AND OTHER DRIVERS. THIS SEEMS TO BE A KNOWN ISSUE IN OLDER MODEL MURANOS THAT HAS YET TO BE RECALLED. I HAVE NO WARRANTY LEFT ON THE VEHICLE WHICH MEANS I AM AT A LOST. I'VE ONLY HAD THIS VEHICLE FOR 6 MONTHS AND I'VE KEPT UP ON ALL OIL CHANGES AND KEEP UP WITH THE VEHICLE. THIS FAULTY CVT NEARLY COST ME AND MY CHILDREN'S LIFE. THEY REALLY SHOULD FIX THIS ISSUE AS A PART OF A RECALL
NHTSA complaint #10743682 — an unverified report by a vehicle owner.
at 88,750 milesGaithersburg, MD
UNKNOWN OR OTHER
THE PROBLEM IS WITH ACCELERATE CONTROL FOR NOTHING I CAN SPEED UP BECAUSE THE DON'T RUN..
NHTSA complaint #10734778 — an unverified report by a vehicle owner.
at 85,000 milesLOS Angeles, CA
UNKNOWN OR OTHER
AFTER DRIVING FOR ABOUT 20 MINUTES, MY CAR WON'T REACT TO MY GAS PEDAL. IT HESITATES, THEN LURCHES BEFORE FINALLY CATCHING UP TO SPEED. I'VE GONE ONLINE AND FOUND THAT COUNTLESS MURANO OWNERS HAVE HAD THE SAME FRONT TRANSFER CASE PROBLEMS IN THEIR LATE MODEL CARS AND THAT NISSAN REFUSES TO DO A RECALL ALTHOUGH TOYOTA HAS FOR SIMILAR ISSUES. THIS IS A DEFECT WHICH THEY APPARENTLY CORRECTED IN THEIR NEWER MODELS, BUT CONTINUES TO BE A SERIOUS SAFETY ISSUE FOR THOSE OF US WHO OWN 2004 MODELS OR OLDER.
NHTSA complaint #10733266 — an unverified report by a vehicle owner.
at 130,000 milesGreat Bend, KS
UNKNOWN OR OTHER
THE CAR DOES NOT ACCELERATE FROM STOP AT TIMES. SEEMS MORE OFTEN TO HAPPEN WHEN CAR IS WARM AND HAS BEEN IN USE FOR A MIN OF 30 MIN. SOMETIMES THE CAR DOES NOT MOVE WHEN ACCELERATOR IS PUSHED 1/4 OR 1/2 OR EVEN TO THE FIREWALL. SOMETIME THE CAR WILL MOVE FORWARD AND GIVE IMPRESSION THAT IT WILL RESPOND TO GAS PEDAL INPUT BUT THEN STALL ( MOTOR DOES NOT STOP BUT FORWARD MOTION DOES). THE REAL PROBLEM IS WHEN CROSSING MOVING TRAFFIC WITH THE TRAFFIC AT 65 MPH THAT I PULL OUT AND THEN STALL. ITS RUSSIAN ROULETTE. NISSAN DEALER SAYS IT COULD BE X,Y OR Z AND I CANNOT START TO CHANGE PARTS WHERE NISSAN CANNOT AFFIRM WILL FIX THE PROBLEM. THE CAR IS IN MY OPINION CLOSE TO A "DEATH TRAP" DUE TO THIS STALLING. I REFUSE TO BELIEVE ITS THE TRANSMISSION AS SOMETIME IT WORKS FINE. COMPONENT OF CAUSATION IS UNKNOWN BUT WITH SO MANY COMPLAINTS IT SHOULD BE IDENTIFIED BY NOW OR WILL IT TAKE A DEATH TO GET THE WHEELS IN MOTION.
NHTSA complaint #10731079 — an unverified report by a vehicle owner.
at 135,000 milesHoover, AL
UNKNOWN OR OTHER
TRANSFER CASE WENT OUT ON THE VEHICLE. STARTED HAVING OIL LEAKS AND A KNOCKING SOUND. LATER VEHICLE WILL NOT PULL, DIFFICULTY SHIFTING. TOWED CAR TO THE SHOP AND WAS TOLD TRANSFER CASE IS CRACKED AND NEEDS REPLACED FOR $3,800. WAS ALSO TOLD AN OIL SEAL NEEDED TO BE REPLACED ALSO. READ A LOT OF CUSTOMER COMPLAINTS ABOUT SIMILAR PROBLEM. A LOT POINTING TO A DEFECTIVE PART THAT IS SUPPOSED TO BE COVERED UNDER RECALL.
NHTSA complaint #10668437 — an unverified report by a vehicle owner.
at 199,659 milesLaporte, IN
UNKNOWN OR OTHER
TRAVELING ON THE INTRASTATE AND THE VEHICLE LOST POWER, NO ACCELERATION TO THE VEHICLE. THE ENGINE REVVED BUT NO RESPONSE. IN THE MEANTIME, I HAD TO TRY TO CROSS TWO LANES OF TRAFFIC TO GET TO THE SIDE OF THE ROAD. NOT A GOOD THING TO ATTEMPT IN RUSH HOUR TRAFFIC NEAR CHICAGO. I HAD IT TOWED IN, BUT UNSURE OF THE PROBLEM OR THE COST AT THIS TIME.
NHTSA complaint #10632699 — an unverified report by a vehicle owner.
at 202,630 milesNaples, FL
UNKNOWN OR OTHER
DIFFERENT MECHANICS HAVE LOOKED AT IT AND I HAVE SPENT OVER A 1,000 JUST THIS MONTH ON TRYING TO FIX IT BUT THEY SAY IT IS AN ENGINE PROBLEM THAT THESE CAR HAVE. I SEE MANY COMPLAINTS AND NOTHING IS DONE BY NISSAN. I BELIEVE JUST LIKE EVERYONE ELSE WITH THIS PROBLEM SHOULD HAVE NISSAN TAKE CARE OF IT. I AM A MOTHER OF 3 AND TAKE VERY GOOD CARE OF MY CAR SO THAT IS RUNS GOOD. I ALMOST HAD AN ACCIDENT OF THE FREEWAY BECAUSE OF THIS PROBLEM AT THE SPEED OF 65 MPH. THIS HAS HAPPEN NUMEROUS TIMES NOW AND SEEMS TO BE HAPPENING MORE OFTEN NOW. TODAY WHILE TRYING TO MAKE A LEFT TURN AND THE CAR WOULDN'T MOVE WE ALMOST GOT HIT BY A BIG RENTAL TRUCK, THANK GOD THE GENTLEMAN WAS ABLE TO MAKE A QUICK STOP AND WE DIDN'T GET HIT. PLEASE SEE WHAT CAN BE DONE. NISSAN SHOULD BE HELD ACCOUNTABLE FOR SOMETHING WRONG WITH THESE CARS THAT THEY ALREADY KNOW IS THERE MANUFACTURES FAULT. ARE THEY GOING TO WAIT TILL SOMEONE GETS KILLED???
NHTSA complaint #10609089 — an unverified report by a vehicle owner.
Humble, TX
UNKNOWN OR OTHER
THERE WAS A STRUCTURAL FAILURE OF THE ANCHOR/BRACKET UNDERNEATH THE DRIVER'S SEAT. WHILE I AM DRIVING, THE SEAT ROCKS FROM SIDE TO SIDE, AND DIPS UP AND DOWN. WHEN I TURN, THE SEAT ROCKS A COUPLE OF INCHES DOWN AND THEN POPS BACK AS I COME OUT OF THE TURN. ALSO VEHICLE LOSES ACCELERATION POWER WHEN COMING OUT OF A COMPLETE STOP.
NHTSA complaint #10533092 — an unverified report by a vehicle owner.
at 100,000 milesFloral Park, NY
UNKNOWN OR OTHER
THE CAR WAS DRIVEN ON THE HIGH WAY AT 50 MPH, WHEN IT STARTED TO DECELERATE AND WOULD ONLY GO OVER A MAX SPEED OF 30 MPH. EVEN WITH ACCELERATION, THE CAR WOULD NOT GO OVER 30 MPH. IT WAS DRIVEN TO THE AUTO REPAIR SHOP AND THEY DECLARED THE TRANSMISSION HAD FAILED AND THE ENGINE WAS FAULTY AS WELL. THIS CAR HAS GIVEN US SO MANY PROBLEMS. THIS IS THE THIRD TIME IT HAD STALLED ON THE HIGHWAY ALMOST CAUSING ACCIDENTS AND PRESENTING A DANGEROUS SITUATION FOR MY FAMILY! THIS PROBLEM NEEDS TO BE CORRECTED!!!!!!!!! SOMETHING MUST BE DONE!
NHTSA complaint #10383629 — an unverified report by a vehicle owner.
at 127,212 milesYonkers, NY
UNKNOWN OR OTHER
DURING STOP AND GO TRAFFIC, I STEP ON THE GAS PEDAL AND THE CAR DOES NOT MOVE FOR A FEW SECONDS THEN SUDDENLY THE CAR JERKS FORWARD. THIS HAPPEND CONTINIOUSLY OVER THE PAST MONTH. I WOULD LIKE THIS ISSUE TO BE INVESTIGATED AND RECALLED, AS THIS IS A BIG SAFETY CONCERN.
NHTSA complaint #10382308 — an unverified report by a vehicle owner.
at 49,000 milesWashington, IN
UNKNOWN OR OTHER
ENGINE GOES TO IDLE. WILL NOT RESPOND TO ACCELERATOR IMPUT UNTIL IGNATION IS TURNED ON AND THEN BACK ON. SEEMS TO BE A RANDOM EVENT
NHTSA complaint #10322558 — an unverified report by a vehicle owner.
at 33,000 milesSpartanburg, SCCrash1 injured
UNKNOWN OR OTHER
I RAN OFF THE LEFT SIDE OF A MOUNTAIN ROAD HITTING A LARGE TREE WITH THE DRIVER'S DOOR, THEN CONTINUED DOWN THE HILL ANOTHER ~20 FEET SLAMMING INTO A BOULDER. WHEN I HIT THE TREE, THE DRIVER'S DOOR WINDOW BROKE AS WELL AS THE DRIVER'S SIDE REAR DOOR. THE DOOR WAS JAMMED SHUT. THE NISSAN WAS EQUIPPED WITH FRONT SIDE IMPACT AIRBAGS AND BOTH FRONT AND REAR HEAD PROTECTION AIRBAGS. NONE WERE DEPLOYED. WHEN I HIT THE BOULDER, THE FRONT PASSENGER AIRBAG DEPLOYED, BUT THE DRIVER'S FRONT AIRBAG FAILED TO DEPLOY. THE PRE-TENSIONER ON THE DRIVER'S SEATBELT DID NOT LATCH RESULTING IN ME HITTING MY UPPER CHEST AND LOWER JAW ON THE STEERING WHEEL SINCE THE AIRBAG DID NOT DEPLOY. THE FUEL CUT-OFF DEVICE ALSO FAILED TO ACTIVATE AND SHUT OFF THE ENGINE. AFTER ALMOST A MINUTE, I TURNED OFF THE ENGINE WITH THE KEY. I HAD BEEN KNOCKED UNCONSCIOUS FOR SEVERAL SECONDS. THE 2004 NISSAN MURANO SUSTAINED OVER $25,000 IN DAMAGE WHICH RESULTED IN IT BEING TOTALED BY MY INSURANCE COMPANY. THE AIRBAG LIGHT WOULD ILLUMINATE BRIEFLY WHEN STARTING THE CAR PRIOR TO THE ACCIDENT. SO THERE WAS NO INDICATION OF AN AIRBAG MALFUNCTION. THERE WAS SUBSTANTIAL DAMAGE TO THE DRIVER'S SIDE OF THE VEHICLE AS WELL AS THE FRONT AND UNDERCARRIAGE. MY INJURIES WERE LIMITED TO BRUISES TO MY CHEST AND LOWER JAW. THE ACCIDENT ALSO GREATLY AGGRAVATED A PRIOR INJURY TO MY UPPER BACK. WHEN I WENT TO GO REMOVE MY PERSONAL BELONGINGS FROM THE VEHICLE, I FOUND THAT THE JACK, MOUNTED IN THE REAR FLOOR HAD COME COMPLETELY OUT.
NHTSA complaint #10226557 — an unverified report by a vehicle owner.
Cranford, NJ
UNKNOWN OR OTHER
IDLER PULLEY AND BRACKET DESIGN DEFAULT. I JUST TOOK MY CAR IN AFTER AN ALL OF THE SUDDEN CLANGING NOISE - AT 35,000 MILES. I WAS TOLD BY AUTHORIZED DEALERSHIP THAT I REQUIRED A NEW IDLER PULLEY AND BRACKET. APPARENTLY IT WAS BROKEN. I BELIEVE THIS IS A DESIGN DEFAULT AND SHOULD BE LOOKED INTO. I HAVE HEARD MANY PEOPLE COMPLAINING OF THIS SAME THING. I ENDED UP PAYING $99 FOR LABOR, $69.50 FOR THE PULLEY, AND $25 FOR THE BRACKET. THIS PART FAILING AT 35,000 MILES IS UNACCEPTABLE.
NHTSA complaint #10188711 — an unverified report by a vehicle owner.
at 52,200 milesTucson, AZ
UNKNOWN OR OTHER
ALTERNATOR ADJUSTING BRACKET - I HAD TO HAVE MY 2004 NISSAN MURANO SERVICED DUE TO A COOLANT LEAK THAT I NOTICED. WHEN LOOKING AT THE VEHICLE, ENTIRE UNDERBODY WAS FILLED WITH COOLANT AND NO COOLANT REMAINED IN THE RESERVOIR. THE DEALER SERVICED THE VEHICLE AND DOCUMENTED THE ISSUE AS THE ALTERNATOR ADJUSTING BRACKET HAVING BROKEN AND RUPTURING THE HOSE, FAN PULLEY AND THE POWER STEERING BELT BEING NEGATIVELY IMPACTED. AFTER SPEAKING WITH THE SERVICE TECH., THERE HAVE BEEN MULTIPLE TIMES THAT HE HAS SEEN THIS ISSUE. WITH AN OBVIOUS REPEATING ISSUE IN THE VEHICLES, THE SEVERITY OF DAMAGE TO THE VEHICLE (BRACKET BREAKS, ALTERNATOR LOOSENS IN HOOD AND DAMAGES SURROUNDING MECHANISMS, OR OCCUPANTS (OPERATION OF VEHICLE NOT IDEAL WITH BRACKET BROKEN, IMPACTING SURROUNDING MECHANISMS (POWER STEERING BELT, FAN, ALTERNATOR, COOLANT SYSTEM) THAT COULD RESULT, AND THE CUSTOMER DISSATISFACTION OF HAVING THIS ISSUE AND INCURRING THE COSTS TO REPAIR.
NHTSA complaint #10182183 — an unverified report by a vehicle owner.
at 5 milesNewark, NJ
UNKNOWN OR OTHER
I HIT A POT HOLE AROUND DEC 2005. MY VEHICLE RECEIVED EXTENSIVE DAMAGE. I WILL LIKE FOR YOU TO INVESTIGATE THE DAMAGES, WAS THIS CAUSE BY THE POT HOLE, OR VEHICLE WAS NOT CHECK APPROPRIATELY. THERE HAS BEEN CERTAIN RECALLS ON MY VEHICLE WHICH HAS MADE ME WONDER.
NHTSA complaint #10165376 — an unverified report by a vehicle owner.