92 of the
805 complaints about the 2009 Nissan Murano are about the
airbag system — 11% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
75,000 miles.
The contact owned a 2009 Nissan Murano. The contact stated that several years ago, the vehicle was stolen, and the contact was informed that the vehicle was involved in a crash and that the air bags should have deployed; however, the air bags failed to deploy. The contact was unaware of several details associated with the crash, including the speed at the time of the crash. The vehicle was towed and returned to the contact by the Police Department. A Police report was filed, and the contact was informed that the vehicle was deemed a total loss. The contact became aware that the VIN was included in NHTSA Campaign Number: 18V916000 (Service Brakes, Hydraulic); however, the vehicle was not repaired under the recall. The manufacturer was informed of the issue. The failure mileage was approximately 130,000.
NHTSA complaint #11745898 — an unverified report by a vehicle owner.
at 94,000 milesO'fallon, IL
AIR BAGS
The contact owns a 2009 Nissan Murano. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the front passenger air bag failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 94,000.
NHTSA complaint #11614000 — an unverified report by a vehicle owner.
Salt Lake City, UT
AIR BAGS
Falla en abs y ruedas riesgo al frenar tarda demasiado luces de abs vdc off AWD y tpms
NHTSA complaint #11599811 — an unverified report by a vehicle owner.
Champaign, IL
AIR BAGS
Blinking airbag sign in my Nissan Murano since week. Reset did not work by mechanic..
NHTSA complaint #11562129 — an unverified report by a vehicle owner.
Tool, TX
AIR BAGS
Passenger seat sensor light for air bag stays lit, flashing 1 steady and 5 bursts. Shows airbag off even with adult sitting in passenger seat
NHTSA complaint #11557271 — an unverified report by a vehicle owner.
Santa Ana, CA
AIR BAGS
Nissan has a voluntary recall for faulty air bag sensors on 2009 Nissan Murano but when you take it in they say your vin is not included. This is fraud because they know that ALL Muranos from 2009 and other years have a faulty sensor in the passenger seat and the air bags will NOT deploy. They lie because the fix is a new seat cushion which is expensive. They try to charge owners $5000 to repair a safety issue that is their responsibility. There are many, many complaints for this issue and many people are driving around without airbags because of Nissan’s dereliction. How many people will die??
NHTSA complaint #11513684 — an unverified report by a vehicle owner.
North Brunswick Township, NJ
AIR BAGS
In reference to my 2009 Murano, I like to bring my concern/complaint into your attention that since Jan 07, 2023, my Murano's airbag light is blinking. On Jan. 16, 2023, I took my SUV to ACME Nissan dealer situated at 2050 Highway 130, South Brunswick, NJ. 08852 for checkup and repair. Dealer diagnosed airbag issue code B1018 and advised "in control unit K8820-1AL0A and 873A2-3Z53A seat sensor are bad and need to be replaced. Dealer mentioned that they cannot replace these part/sensors, because they are not available thru Nissan anymore. Dealer also tried to get these parts from the aftermarket dealer. But these parts are also not available in aftermarket. Not functioning of airbags is a big-time Safety issue. I contacted Nissan customer service support and opened the case (48254432). But some reason they are not helping me at all in resolving this safety issue. Their answer is, they cannot do anything for this issue. While going through the Nissan forum, I noticed that this safety issue is common in Nissan Murano. This wonders that why Nissan have not issued any recall on this airbag safety issues. Are they going to issue the recall after someone die in the accident because of this airbag issues. Now I cannot even trade my SUV because of this safety issue. Now I am too afraid to drive my 2009 Murano. I love my Murano so much it runs like a new and I am not in the position to buy a new Murano at this time. I would really appreciate if you can request Nissan to rectify this issue as soon as possible.
NHTSA complaint #11507429 — an unverified report by a vehicle owner.
Eagle River, AK
AIR BAGS
The icon for the passenger airbags are flashing on my vehicle dashboard about two months ago (11/2022). Back in 2013 my vehicle was in a crash with substantial front end damage…no other vehicle was involved. Also the airbags in front row seats did not deploy. I’m planning on taking in my vehicle to get it checked out and tuned. Any guidance from NHTSA is greatly appreciated. Thank you.
NHTSA complaint #11501794 — an unverified report by a vehicle owner.
at 90,000 milesWinter Haven, FL
AIR BAGS
The contact owns a 2009 Nissan Murano. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the passenger's side air bag needed to be replaced; however, the parts were not available. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that the passenger's side air bag part was no longer being manufactured. The failure mileage was approximately 90,000. The consumer stated that a replacement part was available from a salvage dealer but it wouldn't work because her vehicle would need the exact make and model that it came with. The vehicle is yet to be repaired and the passenger air bag sensor is still faulty.
NHTSA complaint #11482546 — an unverified report by a vehicle owner.
at 207,000 milesMillstadt, IL
AIR BAGS
The contact owns a 2009 Nissan Murano. The contact stated that upon starting the vehicle, the air bag warning light was illuminated. The contact stated that a diagnostic test was performed on the vehicle by the dealer and it was determined that a sensor in the front driver’s side seat was defective, causing the failure. The contact was provided an estimate for the repair. The manufacture was also notified of the failure and informed the contact that there was no recall on the VIN and the warranty had expired. The vehicle was not repaired. The failure mileage was approximately 207,000.
NHTSA complaint #11481369 — an unverified report by a vehicle owner.
Missouri City, TX
AIR BAGS
Airbag warning light blinking. Checked with mechanic and the passenger airbag will not deploy if an accident occurs.
NHTSA complaint #11474244 — an unverified report by a vehicle owner.
at 200,000 milesAthens, GA
AIR BAGS
The contact owns a 2009 Nissan Murano. The contact stated that while his daughter was driving at an unknown speed, the passenger’s side air bag light flashed on the instrument panel. The vehicle was taken to the dealer where the battery was reset, and the warning light disappeared. A few weeks later, the warning light returned, and the vehicle was taken back to the dealer. The dealer diagnosed the failure with a defective sensor inside the passenger’s side seat. Upon investigation, the contact linked that failure to NHTSA Campaign Number: 08V521000 (Air Bags, Electrical System). The manufacturer was notified and informed that contact that there were no open recalls on the vehicle. The contact was also provided a case number. The vehicle was not repaired. The failure mileage was approximately 200,000.
NHTSA complaint #11448208 — an unverified report by a vehicle owner.
at 105,000 milesST. Louis, MO
AIR BAGS
The contact owns a 2009 Nissan Murano. The contact stated that while operating the vehicle, the passenger’s side airbag warning light would remain illuminated. The vehicle was taken to an independent mechanic who diagnosed that the occupant classification control unit was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 08V521000 (Air Bags). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 105,000.
NHTSA complaint #11446371 — an unverified report by a vehicle owner.
Howell, NJ
AIR BAGS
The contact's daughter owns a 2009 Nissan Murano. The contact stated that upon starting the vehicle, the air bag warning light illuminated on the instrument panel. The contact's daughter called a dealer who informed her that there were no recalls on the vehicle and that an extensive repair would have to be performed on the vehicle. The contact then called the manufacturer who informed him that there were no recalls or warranties on the vehicle. The vehicle had yet to be repaired. The failure mileage was unknown.
NHTSA complaint #11443776 — an unverified report by a vehicle owner.
Rego Park, NY
AIR BAGS
Passenger seat airbag code keeps flashing on with B1018 code present. Read that this is a common issue with Nissan vehicles and that’s it’s possible there is a recall.
NHTSA complaint #11443563 — an unverified report by a vehicle owner.
at 92,925 milesLand O Lakes, FL
AIR BAGS
AIRBAG WARNING LIGHT ON DASH BEGAN FLASHING SPONTANEOUSLY AT APPROXIMATELY 92,925 MILES. OTHER 2009 NISSAN MURANOS WITH A DIFFERENT V.I.N. HAVE BEEN RECALLED FOR SAME ISSUE BUT NOT MINE.
NHTSA complaint #11400364 — an unverified report by a vehicle owner.
EL Paso, TX
AIR BAGS
TOOK IN MY VEHICLE THIS MORNING TO GET 4 RECALLS FIXED, AND DEALERSHIP STATED THEY COULD ONLY FIX ONE OF THE 4 ISSUES. SPOKE TO A REPRESENTATIVE AND SHE STATED THE ISSUES FOR THE MODEL OF THE SUV WERE NOT INCLUDED IN THE VIN NUMBER, THEREFORE THE DEALERSHIP COULDN'T ASSIST WITH ALL 4 ISSUES. THE LIGHTS ON THE DASHBOARD OF THE SUV ARE ON AND ALL PERTAIN TO THE 4 ISSUES NOT INCLUDED IN THE VIN. HOW CAN I GET THESE INCLUDED IN THE VIN NUMBER SO THE DEALERSHIP CAN FIX THE ISSUES? THE ISSUES ARE AS FOLLOW: NHTSA CAMPAIGN NUMBER: 18V916000 NHTSA CAMPAIGN NUMBER: 09V393000 NHTSA CAMPAIGN NUMBER: 08V521000 NHTSA CAMPAIGN NUMBER: 08V066000
NHTSA complaint #11377512 — an unverified report by a vehicle owner.
Orlando, FL
AIR BAGS
AIRBAG WARNING LIGHT ON DASHBOARD STARTED BLINKING AND WILL NOT STOP. TOOK 2009 MURANO TO DEALERSHIP AND WAS TOLD THE AIRBAG SENSORS WAS MALFUNCTIONING AND I WOULD HAVE TO REPLACE MY ENTIRE PASSENGER SEAT TO FIX IT, AT A COST OF OVER $5,000. THE MAKE, MODEL AND YEAR OF MY VEHICLE IS INCLUDED IN THE NHTSA CAMPAIGN 08V521000, WHICH HIGHLIGHTS THIS IDENTICAL PROBLEM YET MY VIN IS NOT INCLUDED IN THE RECALL. HOW CAN THIS BE? NISSAN SHOULD COVER THIS SEVERE SAFETY FAILURE THAT IS HAPPENING TO A LOT OF 2009 MURANOS. VEHICLE HAS NEVER BEEN IN AN ACCIDENT AND HAS ABOUT 80,000 MILES. VEHICLE NO LONGER FEELS SAFE TO DRIVE AND REPAIR COST IS PROHIBITIVELY HIGH.
NHTSA complaint #11342722 — an unverified report by a vehicle owner.
at 127,000 milesSalinas, CACrash
AIR BAGS
MY VEHICLE WAS INVOLVED IN A RESIDENTIAL HEAD ON COLLISION WITH A PARKED CAR GOING AT A 35-40 MPH SPEED. THE AIRBAGS HOWEVER DID NOT DEPLOY AND BY THE LOOKS OF THE CRASH I FEEL LIKE THEY SHOULD HAVE.I WAS NOT HURT IN THE ACCIDENT MY CAR WAS STOLEN IT WAS REPORTED AND RECOVERED.*DT
NHTSA complaint #11302633 — an unverified report by a vehicle owner.
at 117,488 milesWinston-Salem, NC
AIR BAGS
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ON THE PASSENGER SIDE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER MODERN NISSAN OF WINSTON SALEM, 5795 UNIVERSITY PKWY, WINSTON-SALEM, NC, 27105, THEY DETERMINED THAT THE SENSOR ON THE PASSENGER SIDE SEAT HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,488.
NHTSA complaint #11300843 — an unverified report by a vehicle owner.
at 80,779 milesSpartanburg, SC
AIR BAGS
FRONT AND PASSENGER BAGS JUST WENT OUT. WAS NEVER INVOLVED IN A WRECK. VERY STRANGE. WORRIED SICK NOW ABOUT THE SAFETY OF DRIVING IT. PLEASE HELP *DT CONSUMER IS STILL WAITING FOR A RESPONSE.
NHTSA complaint #11290345 — an unverified report by a vehicle owner.
at 43,000 milesCranbury, NJ
AIR BAGS
RECENTLY, A PROBLEM AROSE WITH MY 2009 NISSAN MURANO'S OCCUPANT CLASSIFICATION SYSTEM (OCS). THE AIRBAG LIGHT IN MY CAR HAD TURNED ON SO I BROUGHT IT TO THE MECHANIC. AFTER NUMEROUS EFFORTS, HE SUGGESTED THAT I BRING IT TO THE LOCAL NISSAN DEALER. WHEN I DID, THEY WERE AT A LOSS AS TO WHAT TO DO. AT THE TIME, I CALLED NISSAN NORTH AMERICA ('NNA') TO SEE IF THERE WAS ANYTHING THEY COULD DO. AFTER REGISTERING MY CONCERNS, NNA APPARENTLY MADE SOME INQUIRIES OF THE DEALER AND THEN TOLD ME THAT THE CAR WAS OUT OF WARRANTY. I BROUGHT IT BACK TO MY MECHANIC, WHO REASSEMBLED THE PASSENGER SEAT AND, SURPRISINGLY, THE AIRBAG LIGHT WENT OFF. THIS SOLUTION WAS ONLY TEMPORARY. I BROUGHT IT TO MY MECHANIC AGAIN, WHO DISCOVERED A RECALL CAMPAIGN ON AN IDENTICAL ISSUE WHICH INCLUDED MY CAR'S MAKE AND MODEL. SPECIFICALLY, NISSAN RECALL CAMPAIGN BULLETIN NTB08-095, ISSUED 11/4/2008. (ALSO SEE ID #: P8242, NHTSA #: 08V-521.) MY MECHANIC AGAIN REFERRED ME TO THE DEALER, WHO TOLD ME THAT 'OCCUPANT SENSOR PERFORMED PIN TEST AND FOUND INTERNAL FAILURE WITH OCCUPANT SENSOR'. I THEN CONTACTED NISSAN AND OPENED A CASE REGARDING MY SITUATION (#37964757). I RECEIVED A RESPONSE THAT THE OCS IN MY CAR WAS SOMEHOW DIFFERENT FROM THOSE THAT WERE COVERED BY THE RECALL. HOWEVER, WHEN MY PROBLEMS ARE SO SIMILAR TO THOSE DESCRIBED BY THE RECALL BULLETIN, AND THE SAME TEST THAT IS USED FOR THE RECALL FOUND ISSUES WITH MY CAR, I DON'T SEE WHY CARS WITH THE SAME OCS AS MINE SHOULD NOT BE COVERED BY THE CAMPAIGN. THERE IS NO REASON NOT TO. IT IS THE SAME MAKE AND MODEL OF THE RECALL AND IS SUFFERING FROM THE SAME ISSUE. I DON'T UNDERSTAND WHY ONE GROUP OF CARS IS COVERED BUT ANOTHER IS NOT EVEN THOUGH BOTH GROUPS ARE AFFLICTED BY THE SAME PROBLEMS. I HOPE THAT THE SCOPE OF THE RECALL CAN BE EXPANDED TO INCLUDE ALL CARS THAT, LIKE MINE, POSE A POTENTIAL SAFETY HAZARD TO THEIR DRIVERS AND PASSENGERS.
NHTSA complaint #11286726 — an unverified report by a vehicle owner.
at 87,624 milesBeaverton, OR
AIR BAGS
AIRBAG WARNING LIGHT SUDDENLY STAYED ON FLASHING. THERE HAS NEVER BEEN ANY ACCIDENT. LOW MILES AND RARELY A PASSENGER IN THE CAR. NISSAN DEALER CHECKED AND DETERMINED IT WAS THE PASSENGER SENSOR. THEY REPLACED THE SENSOR AND LIGHT REMAINED. THEY THEN SAID THEY HAD TO REPLACE THE ENTIRE PASSENGER SEAT BOTTOM TO FIX THE ISSUE. ~$3,700 LATER AND IT IS FIXED.
NHTSA complaint #11271319 — an unverified report by a vehicle owner.
at 39,000 milesMillersville, PA
AIR BAGS
AIR BAG WARNING LIGHT STARTED FLASHING AND DOES NOT GO OFF. DEALER (LANCASTER NISSAN) TESTED THE VEHICLE AND STATED THAT SENSOR OR SEAT SENSOR COULD BE BAD. THEY WERE ABLE TO TURN OFF WARNING LIGHT, BUT IT STARTED AGAIN THE NEXT TIME I DROVE THE CAR. ESTIMATES TO REPLACE SENSOR ($1,500) AND SEAT SENSOR ($4,500) SEEM EXTREMELY HIGH. VEHICLE HAS ONLY 39,000 MILES AND WAS PURCHASED NEW. DEALER STATED THERE IS NO OPEN RECALL DESPITE RESEARCH SHOWING 100'S OF 2009 MURANOS WITH THE SAME ISSUE AND A PRIOR RECALL ON EARLIER MURANOS AND INFINITI'S - CLEARLY THE SAME MANUFACTURING DEFECT. HAVE NOT TAKEN AN ACTION TO REPAIR AT THIS POINT,
NHTSA complaint #11269790 — an unverified report by a vehicle owner.
Miami Gardens, FL
AIR BAGS
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO PALMETTO 57 NISSAN (16725 NW 57TH AVE, MIAMI GARDENS, FL 33055) WHERE IT WAS DIAGNOSED THAT THE SENSOR ON THE FRONT PASSENGER SEAT FAILED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA complaint #11218135 — an unverified report by a vehicle owner.
at 65,804 milesHorseheads, NY
AIR BAGS
AIRBAG LIGHT FLASHING, WILL NOT TURN OFF, ALSO MY TIRE PRESSURE LIGHT WILL NOT TURN OFF, THAT HAS BEEN ON FOR A YEAR.
NHTSA complaint #11195885 — an unverified report by a vehicle owner.
at 50,000 milesSchaghticoke, NY
AIR BAGS
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE AIR BAG INDICATOR REMAINED ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
NHTSA complaint #11182759 — an unverified report by a vehicle owner.
ST Marys,, GA
AIR BAGS
THE PASSENGER SEAT AIR BAG CONTROL QUIT WORKING. THE RED LIGHT IS ON IN THE DASH. I HAVE BEEN TOLD THAT THIS VIN NUMBER IS NOT INCLUDED IN THE RECALL. NISSAN HAS A RECALL NVTSA # 08V-521 AND THE CAMPAIGN ID FOR THE 2009 MURANO NUMBER IS Z51. THE PROBLEM WITH MY CAR IS THE SAME AS THE RECALL. I ONLY GET THE RUNAROUND FROM NISSAN ABOUT MY PROBLEM. I CAN NOT USE THE CAR IF I HAVE A PASSENGER. I NEED HELP FOR THIS PROBLEM.
NHTSA complaint #11180173 — an unverified report by a vehicle owner.
Beaverton, OR
AIR BAGS
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 08V066000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CARR NISSAN (3855 SW CEDAR HILLS BLVD, BEAVERTON, OR 97005, (503) 643-8676) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #11170826 — an unverified report by a vehicle owner.
Chattanooga, TN
AIR BAGS
TAKATA RECALL. THE DEALERSHIP SAID THAT MY CAR IS NOT UNDER RECALL BUT MY AIR BAG SENSOR LIGHT KEEPS FLASHING AND MY PASSENGER SIDE AIRBAG SENSOR SAYS THAT THIS IF OFF. I HAVE TRIED TURNING THE CAR ON AND OFF, BUCKLING THE SEATBELT AS PER INSTRUCTIONS. LIGHT FOR SENSOR WILL NOT GO OFF WHEN DRIVING, STATIONARY, OR IDLING.
NHTSA complaint #11156084 — an unverified report by a vehicle owner.