269 of the
805 complaints about the 2009 Nissan Murano are about the
braking system — 33% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
88,000 miles.
The contact owned a 2009 Nissan Murano. The contact stated that several years ago, the vehicle was stolen, and the contact was informed that the vehicle was involved in a crash and that the air bags should have deployed; however, the air bags failed to deploy. The contact was unaware of several details associated with the crash, including the speed at the time of the crash. The vehicle was towed and returned to the contact by the Police Department. A Police report was filed, and the contact was informed that the vehicle was deemed a total loss. The contact became aware that the VIN was included in NHTSA Campaign Number: 18V916000 (Service Brakes, Hydraulic); however, the vehicle was not repaired under the recall. The manufacturer was informed of the issue. The failure mileage was approximately 130,000.
NHTSA complaint #11745898 — an unverified report by a vehicle owner.
at 105,000 milesBloomsburg, PA
SERVICE BRAKES, HYDRAULIC
The contact's daughter owns a 2009 Nissan Murano. The contact stated that occasionally, while driving at an undisclosed speed, the brake pedal was depressed but went to the floorboard. The contact stated that the brakes had become inoperable However, moments later the brakes became operational. There were no warning lights illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The approximate failure mileage was 105,000.
NHTSA complaint #11625137 — an unverified report by a vehicle owner.
at 76,000 milesNew Bedford, MA
SERVICE BRAKES, HYDRAULIC
The contact owns a 2009 Nissan Murano. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard, with the ABS warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed with brake failure. The contact was informed that the brake pads needed to be replaced. The vehicle was repaired but the failure recurred. The dealer was contacted; however, the vehicle was not repaired after the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,000.
NHTSA complaint #11602426 — an unverified report by a vehicle owner.
Salt Lake City, UT
SERVICE BRAKES
Falla en abs y ruedas riesgo al frenar tarda demasiado luces de abs vdc off AWD y tpms
NHTSA complaint #11599811 — an unverified report by a vehicle owner.
Salt Lake City, UT
SERVICE BRAKES
Abs
NHTSA complaint #11594336 — an unverified report by a vehicle owner.
Salt Lake City, UT
SERVICE BRAKES
Abs/vdc off/awd en el tablero
NHTSA complaint #11594417 — an unverified report by a vehicle owner.
Rochester Hills, MI
SERVICE BRAKES
My 2009 Nissan Murano had a bad battery and starter, after replaced them the ABS/VDC/Slip control light were illuminated and ABS function lost. I searched online and found a lot of the Murano owners had the same issue by just replacing a battery then got these DTCs. At the end we found Nissan know this issue and issue a TSB for repair with customer's expense. They know this is factory issue but not recall it or even not notify their customer, it's safety issue and still need the customer to search it and repair with the customer's money (to pay their faults). TSB: NTB10-113a
NHTSA complaint #11589029 — an unverified report by a vehicle owner.
Bloomington, IL
SERVICE BRAKES, AIR:DISC:CALIPER
See attached document for complaint
NHTSA complaint #11576772 — an unverified report by a vehicle owner.
Leander, TXCrash1 injured
SERVICE BRAKES
When driving at a slow speed and applying full brakes, the car rather than stopping quickly took more time to stop and thus resulted in an accident - collided with the car in front. There was a recall for this car in 2019 for exactly this problem - R1814. Apparently, the fix the dealer has performed didn’t alleviate the problem. I sincerely request you to perform a thorough assessment of the recommended fix for this recall to safeguard others from this serious safety issue. Also, if possible, I request you to arrange for assessment of my vehicle to confirm if my ABS concerns are true which I truly believe they’re.
NHTSA complaint #11522173 — an unverified report by a vehicle owner.
Orangeburg, SC
SERVICE BRAKES
While trying to make a turn in a busy intersection, the car stall and loses power it goes into a limp mode. The car slowly limps out of traffic to the side. Note VDC off and 2 red - neg sign brake light is on. Turn the ignition off for a few minutes. Turn ignition back on and no problem. The car starts up no problem. I had the brakes check out and no issues. I took to Nissan dealership . They said it is the alternator. I had new alternator put in 6 months ago. Took back to the company who put the alternator on He said it is working. They said this car notorious for the CVT transmission issues. This problem has happen twice in traffic. This is not safe.... I am afraid to drive this car.
NHTSA complaint #11519208 — an unverified report by a vehicle owner.
at 104,000 milesGreen Cove Springs, FL
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
The contact owns a 2009 Nissan Murano. The contact stated that months after she purchased the vehicle, while she was driving, the brake pedal was depressed, and the vehicle started to jump. Additionally, the contact stated that on a separate occasion while driving, the vehicle intermittently went into Limp Mode and stalled. The check engine warning light was illuminated. The vehicle was towed the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that assistance would not be provided. The failure mileage was approximately 104,000.
NHTSA complaint #11488074 — an unverified report by a vehicle owner.
Sherman Oaks, CA
SERVICE BRAKES
Brake pedal now goes to floor before brakes engage. This occurred after stopping suddenly. Mechanic changed master cylinder and bled system but no change. No warning lamps on dashboard.
NHTSA complaint #11484339 — an unverified report by a vehicle owner.
at 159,000 milesAnn Arbor, MI
SERVICE BRAKES, HYDRAULIC
The contact owns a 2009 Nissan Murano. The contact stated that while her granddaughter was driving 15 MPH and slowing down for a traffic light, the brake pedal was depressed however, the vehicle failed to slow as needed. The contact stated that the vehicle stopped in the middle of the intersection. The contact stated that her granddaughter was not aware if a warning light was illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The mechanic determined that the front calipers, brake pads, brake lines, and rotors needed to be replaced. The vehicle was repaired; however, the brake failure persisted. The contact researched online and related the failure to NHTSA Campaign Number: 18V916000 (Service Brakes, Hydraulic). The manufacturer had been informed of the failure. The failure mileage was approximately 159,000.
NHTSA complaint #11472597 — an unverified report by a vehicle owner.
at 95,000 milesPasadena, MD
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
The contact owns a 2009 Nissan Murano. The contact stated that while driving, the brake pedal was depressed to the floorboard. Additionally, while driving, the brake pedal was depressed and was slow to respond. The diagnostic trouble code C1109: (Anti-Lock Brake System (ABS) Module Actuator (Electrical Control Unit) and low voltage battery message were displayed. The vehicle was taken to the local dealer where it was diagnosed twice. The contact was informed that the brakes needed to be flushed. The vehicle was repaired but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 95,000.
NHTSA complaint #11458109 — an unverified report by a vehicle owner.
at 200,000 milesConcord, NC
SERVICE BRAKES, HYDRAULIC
The contact owns a 2009 Nissan Murano. The contact stated that upon the depression of the brake pedal, additional brake pedal travel time would be required to stop the vehicle as the brake pedal would depress to the floorboard. The contact described the brake as feeling "spongy" upon depression and that no warning light was illuminated on the instrument panel. The contact initially contacted an independent mechanic who bled the brake lines; however, the failure persisted. The contact then called the dealer who linked the failure to NHTSA Campaign Number: 18V916000 (Service Brakes, Hydraulic) however, the contact was given an estimate for a diagnostic. The manufacturer was also notified of the failure and referred him back to the dealer for assistance. The dealer agreed to repair the vehicle under recall; however, the failure remained. The contact then took the vehicle to another independent mechanic who repaired the brake master cylinder and the brake booster; however, despite these repairs, the failure persisted. The manufacturer was called back and offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 200,000.
NHTSA complaint #11445560 — an unverified report by a vehicle owner.
Fresno, CA
SERVICE BRAKES
The brake pedal gets really stiff, hard to depress and the brakes gradually engage until they almost stop the vehicle. All the brakes get extremely hot when this occurs.
NHTSA complaint #11441524 — an unverified report by a vehicle owner.
LAS Vegas, NV
SERVICE BRAKES
THERES A RECALL ON THE BRAKES
NHTSA complaint #11399138 — an unverified report by a vehicle owner.
Brooklyn, NY
SERVICE BRAKES
MY VEHICLE INSPECTION REPORT ON 01/04/2021 RECALL ADVISORY STATED "YOUR VEHICLE HAS ONE OR MORE RECALLS". I FOLLOWED ALL INSTRUCTIONS AND FOUND THAT THERE IS A PROBLEM WITH MY NC VALVE.
NHTSA complaint #11386913 — an unverified report by a vehicle owner.
EL Paso, TX
SERVICE BRAKES
TOOK IN MY VEHICLE THIS MORNING TO GET 4 RECALLS FIXED, AND DEALERSHIP STATED THEY COULD ONLY FIX ONE OF THE 4 ISSUES. SPOKE TO A REPRESENTATIVE AND SHE STATED THE ISSUES FOR THE MODEL OF THE SUV WERE NOT INCLUDED IN THE VIN NUMBER, THEREFORE THE DEALERSHIP COULDN'T ASSIST WITH ALL 4 ISSUES. THE LIGHTS ON THE DASHBOARD OF THE SUV ARE ON AND ALL PERTAIN TO THE 4 ISSUES NOT INCLUDED IN THE VIN. HOW CAN I GET THESE INCLUDED IN THE VIN NUMBER SO THE DEALERSHIP CAN FIX THE ISSUES? THE ISSUES ARE AS FOLLOW: NHTSA CAMPAIGN NUMBER: 18V916000 NHTSA CAMPAIGN NUMBER: 09V393000 NHTSA CAMPAIGN NUMBER: 08V521000 NHTSA CAMPAIGN NUMBER: 08V066000
NHTSA complaint #11377512 — an unverified report by a vehicle owner.
Hammond, LA
SERVICE BRAKES
BRAKE SYSTEM BRAKES LOCKED ALL 4. WHEN I DRIVE IT SOUNDED LIKE RATTLING ONCE I MADE IT HOME BACKED UP IT JERKED THEN CALL A MECHANIC AND HE SAID BRAKES ARE LOCKED DNT DRIVE.
NHTSA complaint #11362319 — an unverified report by a vehicle owner.
at 160,000 milesAtoka, OK
SERVICE BRAKES
I WAS DRIVING THE CAR AND STOPPED AT A RED LIGHT. WHEN I HIT THE GAS TO GO WHEN THE LIGHT TURNED GREEN THE CAR WOULD NOT GO. IT TOOK ABOUT 20 SECONDS BEFORE IT WOULD GO AND WHEN IT DID IT ACTED LIKE I HAD MY FOOT ON THE GAS PEDAL WHICH I DID NOT. IT HAS DONE THIS NUMEROUS TIMES. I REPLACED THE FUEL PUMP AND TOOK IT TO A MECHANIC TWICE. NOTHING THAT HAS BEEN DONE HAS FIXED THE PROBLEM. I HAVE ALMOST BEEN REAR ENDED SEVERAL TIMES DUE THE FACT THAT THE CAR STALLS.
NHTSA complaint #11348645 — an unverified report by a vehicle owner.
at 129,000 milesNashville, TN
SERVICE BRAKES
NISSAN PREFORMED WORK ON THIS VEHICLE FOR RECALL # RECALL 18V916000. A YEAR LATER THE SAME EXACT PROBLEM OCCURRED AND NISSAN SAYS WE ARE NOW RESPONSIBLE FOR THE BILL BECAUSE THEY ONLY HAVE TO ATTEMPT TO FIX RECALLS ONCE
NHTSA complaint #11341389 — an unverified report by a vehicle owner.
at 50,000 milesVirginia Beach, VA
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE FAILED A STATE SAFETY INSPECTION DUE TO BRAKE PEDAL BEING DEPRESSED TO THE FLOOR BOARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE BRAKE MASTER CYLINDER WAS REPLACED HOWEVER, THE VEHICLE FAILED A SECOND INSPECTION. THE CONTACT WAS INFORMED BY THE INSPECTOR THAT THE VEHICLE WAS SUBJECTED TO NHTSA CAMPAIGN NUMBER: 18V916000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO HALL NISSAN VIRGINIA BEACH (3757 BONNEY RD, VIRGINIA BEACH, VA 23452) AND REPAIRED HOWEVER, THE FAILURE PERSISTED. THE CONTACT WAS INFORMED THAT THE BRAKE BOOSTER AND BRAKE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
NHTSA complaint #11339921 — an unverified report by a vehicle owner.
Fall River, MA
SERVICE BRAKES
THERE WAS A STABILIZER THAT WAS NOT CONNECTED ON THE RIGHT FRONT SIDE. FOUND OUT WHEN I WAS IN THE MECHANICS. AS FOR THE BRAKES THEY HAVE WORN DOWN QUICKLY AND HAD PROBLEMS. INCLUDING A DRIVER SIDE REAR LINE. THE TIRE PRESSURE WARNING LIGHT REMAINS ON EVEN WHEN TIRES ARE BALANCED.
NHTSA complaint #11318757 — an unverified report by a vehicle owner.
at 100,000 milesOrland Park, IL
SERVICE BRAKES
BRAKE PEDAL GOES TO FLOOR WHEN TRYING TO STOP.
NHTSA complaint #11308577 — an unverified report by a vehicle owner.
at 84,272 milesWest Hartford, CT
SERVICE BRAKES
WOULD LOSE BRAKE PRESSURE GOING OVER A MANHOLE COVER/ANY UNEVEN SURFACE WHILE BRAKING, GENERALLY BRAKING TO A STOP. THIS WOULD HAPPEN PERIODICALLY FOR ABOUT A YEAR (2016-2017). ON 9/3/2017 I WAS BRAKING FOR A RED LIGHT, WENT OVER A MANHOLE COVER AND LOST ALL BRAKE PRESSURE. VEHICLE WOULD STOP BUT YOU WOULD NEED TO PRESS THE PEDAL TO THE FLOOR. I BROUGHT MY CAR TO THE DEALERSHIP WHERE THEY DETERMINED THE ABS CONTROL UNIT WAS INOPERABLE. THE DEALERSHIP REPLACED THE UNIT 9/14/17. I CONTACTED NISSAN AND WAS GIVEN A CASE NUMBER (28309423) BUT WAS NEVER CONTACTED. I AM REPORTING THIS NOW AS MY VIN IS NOT INCLUDED IN THE CURRENT RECALL AND I FEEL IT SHOULD BE.
NHTSA complaint #11301479 — an unverified report by a vehicle owner.
at 123,000 milesLansing, IL
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE BRAKE PEDAL HAD TO BE DEPRESSED FOR AN EXTENDED AMOUNT OF TIME AND ALMOST TO THE FLOORBOARD BEFORE THE VEHICLE WOULD COME TO A STOP. THE VEHICLE FAILED TO STOP IMMEDIATELY AND TOOK AN EXTENDED AMOUNT OF TIME. HAWKINSON NISSAN (LOCATED AT 5513 MILLER CIRCLE DRIVE, MATTESON, IL 60443, 708-252-3769) DIAGNOSED THAT THE ABS HAD NO FAILURE WITH THE HCU. THE DEALER FLUSHED THE BRAKE FLUID, BUT DID NOT REPLACE THE HCU. THE REPAIRS WERE PERFORMED PER NHTSA CAMPAIGN NUMBER: 18V916000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE FAILURE CONTINUED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THERE WAS A VALVE ISSUE REGARDING THE ABS, WHICH WAS A MECHANICAL DEFECT. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.
NHTSA complaint #11292132 — an unverified report by a vehicle owner.
Winfield, KS
SERVICE BRAKES
MY WIFE WAS DRIVING THE VEHICLE ON A FRIGID NIGHT AND SHE FELT THAT SHE NEEDED TO PUMP THE BRAKE UNTIL IT HITS THE FLOOR TO STOP, NEXT DAY AS SHE WAS DRIVING FROM OUR GARAGE IT JUST SLID OFF THE SLOPED DRIVEWAY. I NEEDED TO DRIVE HER TO WORK IN ANOTHER VEHICLE. I HAD THE BRAKE PADS REPLACED BECAUSE THE MECHANIC SUGGESTED THAT THE SPONGINESS OF THE BRAKE MIGHT GO AWAY IF I HAVE A NEW BRAKE PAD. AFTER THE REPLACEMENT IT WAS IF NOTHING WAS DONE TO THE BRAKES IT WAS STILLSPONGY.
NHTSA complaint #11289998 — an unverified report by a vehicle owner.
at 128,157 milesPittsburg, KS
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING, THE VEHICLE FAILED TO STOP AS THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD. THE CONTACT WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND THEN CONTINUE DRIVING. ONCE THE VEHICLE WAS POWERED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO FRANK FLETCHER NISSAN (2327 S RANGELINE RD, JOPLIN, MO 64804, (417) 317-5179) WHERE CODE NUMBER: C1142 WAS FOUND. THE DEALER STATED THAT THE ABS ACTUATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V916000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 38082076. THE FAILURE MILEAGE WAS APPROXIMATELY 128,157.
NHTSA complaint #11286927 — an unverified report by a vehicle owner.
at 109,000 milesFairport, NYCrash
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE DID NOT STOP WHEN THE BRAKES WERE APPLIED. THE CONTACT HAD TO PUMP THE BRAKE PEDAL TO STOP THE VEHICLE. WHILE DRIVING APPROXIMATELY 10 MPH, THE TRAFFIC SUDDENLY STOPPED. THE CONTACT ATTEMPTED TO STOP THE VEHICLE; HOWEVER, THE BRAKES FAILED AND CAUSED THE CONTACT TO REAR END THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A CERTIFIED MECHANIC WHO WAS NOT ABLE TO FIND ANY FAILURE WITH THE BRAKES. THE CONTACT STATED THAT THE FAILURE RECURRED APPROXIMATELY A WEEK AGO. DORSCHEL NISSAN (LOCATED AT 3817 W HENRIETTA RD, ROCHESTER, NY 14623, 585-334-9440) DIAGNOSED THAT THE TWO LOWER PINS ON THE FRONT BRAKES WERE NOT PROPERLY LUBRICATED. THE VEHICLE WAS REPAIRED AND THE BRAKE FLUID WAS CHANGED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
NHTSA complaint #11281051 — an unverified report by a vehicle owner.