FaultScore

FaultScore report

2004 Oldsmobile Silhouette problems

Owners have filed 12 complaints about the 2004 Oldsmobile Silhouette with NHTSA between 2004 and 2018. The largest single group is the tires. Across this model's run it ranks 8 of 12 worst.

C

FaultScore 47/100

Higher is worse. Measured against the other years of the Oldsmobile Silhouette.

How this is worked out

The numbers

12

Complaints

2

Crashes reported

0

Fires reported

2

Injuries reported

51,000 mi

Median mileage at failure

Half of reported failures happened before this

40%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 6 vs 50 Severity 100 vs 50 Early failure 68 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 6
Against the median year of the Oldsmobile Silhouette. 50 means typical for this model; 100 means roughly double.
Severity — 100
33.3% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 68
40% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2004 compares with every other Oldsmobile Silhouette

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2004 Oldsmobile Silhouette

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Tires 4 33.3%

Median failure at 35,250 miles

Body & Structure 2 16.7%

Median failure at 125,500 miles

Electrical System 2 16.7%

Median failure at 178,000 miles

Doors, Latches & Locks 1 8.3%

Median failure at 63,000 miles

Seats 1 8.3%
Brakes 1 8.3%

1 crashes, 0 fires · median 20,700 mi

Airbags 1 8.3%

1 crashes, 0 fires · median 9,815 mi

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

1,000 – 9,999 miles 1 10.0%
10,000 – 24,999 miles 2 20.0%
25,000 – 49,999 miles 2 20.0%
50,000 – 74,999 miles 2 20.0%
100,000 – 149,999 miles 1 10.0%
150,000+ miles 2 20.0%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

These stars come from the pre-2011 crash test programme. NHTSA rebuilt the programme for the 2011 model year and states that ratings either side of that change are not comparable — so do not read these against a 2011-or-newer car's stars.

Configuration Overall Front Side Rollover
2004 Oldsmobile Silhouette w/SAB

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Sep 2004 peak 2 Nov 2018

NHTSA investigations into the 2004 Oldsmobile Silhouette

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

PE04064 Opened 17 Sep 2004 Closed 22 Dec 2004 STRUCTURE:BODY:DOOR

POWER-SLIDING DOOR

SUBJECT VEHICLES ARE AVAILABLE WITH AN OPTIONAL POWER SLIDING DOOR.THE INTERIOR HANDLE IS ORIENTED IN THE VERTICAL POSITION IN THE DOOR PANEL AND LINES UP AT THE ELBOW LEVEL WHEN THE OCCUPANT IS SEATED IN THE 2ND-ROW OUTBOARD POSITION.IF THE OCCUPANT HOLDS THE INTERIOR HANDLE IN THE THUMB UP POSITION DURING POWER-ASSISTED OPENING, THE ARM/WRIST CAN BE PUSH BACK WITH FORCE AGAINST THE 2ND-ROW BUCKET SEAT OR CAPTAIN'S CHAIR SEAT BACK CREATING A RISK OF INJURY (OTHER SEATING CONFIGURATIONS HAVE AMPLE SEAT TO DOOR CLEARANCE TO AVOID ENTRAPMENT OF THE LOWER ARM).AMONG THE 103 TOTAL REPORTS, THERE W...

Recalls on the 2004 Oldsmobile Silhouette

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2006199 49,116 units in Canada

Suspension

On certain Aztek (AWD), Montana (AWD), Relay (AWD), RendezVous (AWD), RendezVous (FWD), Silhouette (AWD), Terraza (AWD), Terraza (FWD), Uplander (AWD) and Venture (AWD) vehicles equipped with independent rear suspension, when operated in extreme cold temperature and on rough roads, water and salt can intrude past the ball joint seal. The combination of theses conditions may then lead to premature wear of the ball joint. If the ball joint wear progresses to the point of separation from the lower control arm, a loss of vehicle control may occur. Correction: Dealers will replace both ball joints with new ball joints which have a revised boot and ball stud to improve the seal to the ball stud shaft.

Recall 2004446 105,755 units in Canada

Other

On certain vehicles equipped with second-row bucket seats or captain's chairs and power sliding door on the passenger side, if a passenger uses the interior handle to open the power sliding door and holds onto the handle while it is being opened by the motor, the passenger's arm may be pushed into the seat back or armrest and a wrist or lower arm injury may result. Correction: Dealers will replace the original interior power sliding door handle. The original handles are offset from the door panel and a passenger can wrap his or her fingers around them. The replacement door handles are essentially flush with the door trim, preventing a passenger from gripping them in the same fashion.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 9,815 miles Lakewood, NJ Crash 3 injured

AIR BAGS

THE IMPACT OF THE CRASH OF MY CAR INTO THE SIDE OF THE OTHER CAR AS I WAS GOING WEST & HE WAS GOING NORTH,AS HIS CAR KEPT ON GOING, ROLLED OVER, MY CAR WAS PULLED NW THE BUMPER PULLED OFF - BUT THE AIR BAG DID NOT BLOW, WHY?

NHTSA complaint #10251299 — an unverified report by a vehicle owner.

at 20,700 miles Springfield, IL Crash

PARKING BRAKE

DT: LAST WEEK WHILE IN PARK THE VEHICLE ROLLED BACKWARDS. THE VEHICLE WAS PARKED ON FLAT GROUND. THE CAR WAS PARKED OUTSIDE OF HOME.THERE ARE NO WARNING LIGHTS TO INDICATE A PROBLEM. THE VEHICLE ROLLED DOWN AND IMBANKMENT.THE PARKING BRAKE WAS NOT SET. . IT SHOWED THAT THE VEHICLE WAS STILL IN PARK WHEN THE OWNER GOT BACK IN IT. THERE WAS DAMAGE TO THE VEHICLE. THE DEALERSHIP WAS CONTACTED, WHO WAS CONSULTING GM TO SEE IF THEY WERE ABLE TO WORK WITH OWNER. OWNER HAS NOT SPOKEN WITH GM. THE OWNER IWAS NOT AWARE OF WHETHER OR NOT THERE WILL BE COSTS INCURRED BY THIS INCIDENT. OWNER FOUND AN OLD RECALL ON INTERNET, BUT HAS ALREADY CHECKED, AND THERE WAS NO RECALL ON THIS VEHICLE. THE OLD RECALL NUMBER WAS NOT AVAILABLE.*AJK

NHTSA complaint #10129080 — an unverified report by a vehicle owner.

Colorado Springs, CO 1 injured

SEATS:MID/REAR ASSEMBLY

THE REMOVABLE REAR BACK SEATS LOCKING MECHANISIM IN THE 2004 OLDSMOBILE SILHOUETTE VAN HAS CAUGHT MY FINGER INCURING SEVERAL THOUSAND DOLLARS IN MEDICAL FEES. THE UNDERCARRIGE MOVES BACKWARD WHEN THE FRONT BRACKET IS ENGAGED AND EASILY PINCHES A HAND OR FINGER.APPEARS TO BE A DESIGN FAIURE.I'D LIKE TO KNOW IF OTHERS HAVE HAD THE SAME EXPERIENCE.PLS ADVISE KIM JACKSON

NHTSA complaint #10091004 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Detroit Lakes, MN

ELECTRICAL SYSTEM

2004 OLDSMOBILE SILHOUETTE LUXURY. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH THE ELECTRICAL SYSTEM. *LD THE CONSUMER STATED THE RADIO, LOCKS, SLIDING DOORS AND INSTRUMENT PANEL ALL MALFUNCTION.

NHTSA complaint #11150548 — an unverified report by a vehicle owner.

at 188,000 miles Neosho, MO

STRUCTURE:BODY

MY 10 YEAR OLD NIECE ATTEMPTED TO OPEN THE POWER SLIDING DOOR ON THE RIGHT SIDE OF OUR 2004 OLDSMOBILE SILHOUETTE OUTSIDE THE MALL. THE MOTOR WAS ALREADY RUNNING, IN PARK, AS I HAD COME TO PICK UP MY DAUGHTER AND NIECE FROM THE MALL. THE DOOR APPEARED TO BE LOCKED SINCE IT WOULD NOT OPEN, SO I PUSHED 'UNLOCK' A FEW TIMES AS SHE AND MY GROWN DAUGHTER TRIED TO OPEN THE DOOR. I JUST HEARD A CLICKING SOUND OF THE UNLOCK MECHANISM AS IF IT WAS LOCKING AND UNLOCKING. THE DOOR WOULD NOT OPEN, SO MY NIECE ENTERED THROUGH THE MANUAL SIDE DOOR ON THE LEFT SIDE OF THE VAN. WE DROVE ABOUT 3 BLOCKS FROM THE MALL TO THE STOPLIGHT OF A MAJOR CITY STREET. ABOUT HALF A BLOCK OR LESS AFTER TAKING A LEFT AT THE INTERSECTION STOPLIGHT, THE POWER SLIDING DOOR ON THE RIGHT SIDE OF THE VAN JUST OPENED. MY NIECE LOUDLY EXCLAIMED THAT THE DOOR OPENED AND TRIED TO REACH ACROSS FROM HER BUCKLED POSITION ON THE LEFT BUCKET SEAT. MY DAUGHTER AND I BOTH SHRIEKED AND SAID FOR HER NOT TO GET NEAR IT. MY DAUGHTER WAS SEATED UP FRONT ON THE PASSENGER SEAT AND REACHED BACK TO THE WINDOW LEDGE OF THE OPEN SLIDING DOOR AND TRIED TO PULL IT SHUT. IT SHUT MOST OF THE WAY, BUT NOT FULLY. I PULLED INTO A PARKING LOT OF A BUSINESS AND HAD MY NIECE USE THE SWITCH LOCATED NEAR THE POWER SIDE DOOR TO OPEN IT FULLY AND THEN AGAIN TO CLOSE IT FULLY. WE MADE THE NEXT 20 MILES WITHOUT INCIDENT. WE JUST BOUGHT THE VEHICLE LESS THAN A WEEK AGO, AND WE HAVE OUR 3 YOUNGER BOYS RIDE IN THE BACK, SO THIS INCIDENT HAS BEEN VERY SCARY.

NHTSA complaint #11056021 — an unverified report by a vehicle owner.

at 112,963 miles Paxton, IL

TIRES

TL* THE CONTACT OWNS A 2004 OLDSMOBILE SILHOUETTE. THE VEHICLE WAS EQUIPPED WITH MASTERCRAFT STRATEGY TIRES (N/A), TIRE SIZE 225/60/16. THE DOT NUMBER WAS UNAVAILABLE. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE BEGAN TO VIBRATE EXCESSIVELY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FOUR TIRES WERE BALANCED AND THE FAILURE CONTINUED TO OCCUR. THE TIRES HAD NOT BEEN REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 112,963.

NHTSA complaint #10465802 — an unverified report by a vehicle owner.

at 178,000 miles MC Dowell, VA

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

SPEEDOMETER IN 2004 OLDSMOBILE SILHOUETTE MALFUNCTIONS. APPEARS TO SHOW CORRECT SPEED SOME OF THE TIME, OTHER TIMES IS OBVIOUSLY OFF.

NHTSA complaint #10313029 — an unverified report by a vehicle owner.

at 9,815 miles Lakewood, NJ Crash 3 injured

AIR BAGS

THE IMPACT OF THE CRASH OF MY CAR INTO THE SIDE OF THE OTHER CAR AS I WAS GOING WEST & HE WAS GOING NORTH,AS HIS CAR KEPT ON GOING, ROLLED OVER, MY CAR WAS PULLED NW THE BUMPER PULLED OFF - BUT THE AIR BAG DID NOT BLOW, WHY?

NHTSA complaint #10251299 — an unverified report by a vehicle owner.

at 39,000 miles Valders, WI

TIRES:TREAD/BELT

GOODYEAR TIRES ON 2004 OLDSMOBILE VAN DEFECTIVE (SAFETY CONCERN TO OTHER OWNERS). TIRES DEVELOPED BLISTERS THEN RUBBER SPLIT OPEN CAUSING TIRES TO GO FLAT. I HAD TO BUY TIRES IMMEDIATELY. OLD TIRES ARE NOT HERE. I TOOK THEM TO DEALER WHERE I PURCHASED THE VAN NEW. NO HELP FROM THEM OR TIRE MANUFACTURE OR VAN BUILDER.

NHTSA complaint #10225197 — an unverified report by a vehicle owner.

at 63,000 miles Butler, MO

STRUCTURE:BODY:DOOR

DT*: THE CONTACT STATED THE SLIDING DOOR ON THE LEFT SIDE OPENED WITHOUT WARNING. ALSO, THE DOOR CHIME ALARM SOUNDED WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS INSPECTED BY THE DEALER WHO DETERMINED THE FUSE TO DOOR ALARM COULD NOT BE REMOVED BECAUSE IT WAS A SAFETY FEATURE. THE DEALER CLEANED THE DOOR CONTACTS AND REPLACED THE LOCKS. THE PROBLEMS PERSISTED. THE MANUFACTURER WAS NOT ALERTED.

NHTSA complaint #10159926 — an unverified report by a vehicle owner.

at 63,000 miles Butler, MO

LATCHES/LOCKS/LINKAGES

DT*: THE CONTACT STATED THE SLIDING DOOR ON THE LEFT SIDE OPENED WITHOUT WARNING. ALSO, THE DOOR CHIME ALARM SOUNDED WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS INSPECTED BY THE DEALER WHO DETERMINED THE FUSE TO DOOR ALARM COULD NOT BE REMOVED BECAUSE IT WAS A SAFETY FEATURE. THE DEALER CLEANED THE DOOR CONTACTS AND REPLACED THE LOCKS. THE PROBLEMS PERSISTED. THE MANUFACTURER WAS NOT ALERTED.

NHTSA complaint #10159926 — an unverified report by a vehicle owner.

at 31,500 miles Greenwood, IN

TIRES

ALMOST IDENTICAL CIRCUMSTANCES AS IN ODI 10137234. BIG O TIRES ALIGNED MY VAN IN OCT 2005 AND DISCOVERED THE TREAD SEPARATION. ALIGNMENT WAS WITHIN SPEC, EXCEPT CAMBER OR CASTER ON THE REAR WERE 0.02 DEGREES OUT. THEY REFEREND ME TO THE DEALER. AT FIRST, OVER THE TELEPHONE, THE DEALERSHIP SAID IT WAS DUE TO NEGLET AND REFERRED ME TO AN AUTHORIZED GOODYEAR DEALER. GOODYEAR TIRE DEALERSHIP DISCOVERED TREAD SEPARATION ON ALL 4 TIRES ON MY 2004 OLDSMOBILE MINIVAN ON THE INSIDE EDGE, UNDER THE VEHICLE. GOODYEAR SAW MY ROTATION/BALANCE RECORDS AND AGREED TO WARRANT THE TIRES. THIS IS WHY ALL FOUR TIRES WERE WORN, DUE TO ROTAITON EVERY 6-8K MILES. THEY GAVE ME PRORATED CREDIT BASED ON TREAD DEPTH REMAINING. 50% FOR TWO AND 25% FOR THE OTHER TWO CREDIT. MILEAGE IS AT 32K. THEY ALSO EXPLAINED THAT WE SHOULD NOT DRIVE ON THEM UNTIL REPLACED. OF COURSE I REPLACED THEM WITH ANOTHER MODEL OF GOODYEAR. I WAS CONCERNED THAT MY WIFE AND KIDS WOULD BE KILLED IN AN ACCIDENT (WIFE'S CAR). BIG O TIRE ALSO STATED THEY HAVE HEARD OF TREAD SEPARATION ON THESE EXACT TIRES, THE LS MODEL, ON OTHER VANS. I DEMAND THAT BOTH GOODYEAR AND OLDSMOBILE SHOULD ADDRESS THIS SITUATION FOR A RECALL. IN ADDITION, FULL REIMBURSEMENT IS NECESSARY FOR REPLACEMENT. THIS NEEDS TO BE ADDRESSED IMMEDIATELY TO PREVENT POSSIBLE INJURY AND/OR DEATH.

NHTSA complaint #10144328 — an unverified report by a vehicle owner.

at 24,700 miles Lavergne, TN

TIRES:TREAD/BELT

TOOK CAR TO BE SERVICED. TECHS SAW THE TIRE SEPARATION AND STATED IT WAS VERY DANGEROUS AND NOT TO DRIVE ON THEM. REPORTED TO DEALERSHIP&GMAC. GOODYEAR AND FIRESTONE DEALERS SAY IT WAS TREAD SEPERATION DUE TO FAULTY MANUFACTURING. TIRES ARE GOODYEAR P225/60R16 ..... BOTH FRONT TIRES ARE SEPARATING ON THE INSIDE. DEALERSHIP BLAMED IT ON NONROTATION (I DO THAT MYSELF SO NO RECORDS.) WHEN THAT DIDNT WORK THEY TRIED TO BLAME IT ON BAD ALLIGNMENT. THIS ALSO WAS NOT THE CASE. THE CAR STAYED SATURDAY NIGHT AND SUNDAY AT THE DEALERSHIP AFTER THEY SO THOUGHTFULLY LENT US A SAFE VEHICLE AFTER THREATENING TO HAVE US ARRESTED FOR REFUSING TO DRIVE THE UNSAFE VEHICLE THAT WAS STILL UNDER WARRANTY. I ARRIVED APPX 7 AM AT THE DEALERSHIP AND THEY LOOKED AT THE TIRES AND STATED IT WAS OUR FAULT AND THEY ONLY COVER TIRES FOR 7500 MILES. THEY ALSO DID SOME OTHER WARRANTY AND RECALL WORK. I DID NOT LET THEM TOUCH THE TIRES OR ALLIGNMENT BECAUSE OF THEY HAVE A HABIT OF ACTING IN ILL WILL AND I DO NOT TRUST THEM ANY LONGER. MILEAGE OUT-24706 I DROVE TO THE NEAREST FIRESTONE DEALER (MILELAGE IN 24708 TIME 8:49 AM) AND EXPLAINED TO THEM THE SITUATION. THEY PULLED THE TIRES OFF AND SAID IT LOOKED LIKE FAULTY TIRES. I BOUGHT NEW ONES BECAUSE THE OLD ONES WERE TOO DANGEROUS TO DRIVE ON AND THE DEALERSHIP WASN'T GOING TO DO THE RIGHT THING ANY TIME SOON. FIRESTONE CHECKED THE ALLIGNMENT. DATA WAS AS FOLLOWS: LF CAMBER -0.6, RF CAMBER -1.0, CROSS CAMBER .4, LF CASTER 2.9, RF CASTER 2.9, CROSS CASTER -0.1, (ALL WITHIN SPEC) LF TOE .18, RF TOE .11, TOTAL TOE .29 (MINORLY OUT OF SPEC...BUT POSITIVE TOE WOULD HAVE CAUSED WEAR ON THE OUTSIDE OF THE TIRES AND WAS VERY OBVIOUS TO ANYONE WITHIN 10 FEET THAT THERE WAS SOMETHING WRONG WITH THEM. TIRES FAILED ON THE INSIDE UNDER THE CAR AND ITS POSSIBLE THEY COULD HAVE KILLED US ALL BEFORE WE EVER NOTICED THEM) WE STILL HAVE THE FRONT TIRES IF YOU NEED THEM. (TYPED BY WIFE)

NHTSA complaint #10137234 — an unverified report by a vehicle owner.

at 20,700 miles Springfield, IL Crash

PARKING BRAKE

DT: LAST WEEK WHILE IN PARK THE VEHICLE ROLLED BACKWARDS. THE VEHICLE WAS PARKED ON FLAT GROUND. THE CAR WAS PARKED OUTSIDE OF HOME.THERE ARE NO WARNING LIGHTS TO INDICATE A PROBLEM. THE VEHICLE ROLLED DOWN AND IMBANKMENT.THE PARKING BRAKE WAS NOT SET. . IT SHOWED THAT THE VEHICLE WAS STILL IN PARK WHEN THE OWNER GOT BACK IN IT. THERE WAS DAMAGE TO THE VEHICLE. THE DEALERSHIP WAS CONTACTED, WHO WAS CONSULTING GM TO SEE IF THEY WERE ABLE TO WORK WITH OWNER. OWNER HAS NOT SPOKEN WITH GM. THE OWNER IWAS NOT AWARE OF WHETHER OR NOT THERE WILL BE COSTS INCURRED BY THIS INCIDENT. OWNER FOUND AN OLD RECALL ON INTERNET, BUT HAS ALREADY CHECKED, AND THERE WAS NO RECALL ON THIS VEHICLE. THE OLD RECALL NUMBER WAS NOT AVAILABLE.*AJK

NHTSA complaint #10129080 — an unverified report by a vehicle owner.

Colorado Springs, CO 1 injured

SEATS:MID/REAR ASSEMBLY

THE REMOVABLE REAR BACK SEATS LOCKING MECHANISIM IN THE 2004 OLDSMOBILE SILHOUETTE VAN HAS CAUGHT MY FINGER INCURING SEVERAL THOUSAND DOLLARS IN MEDICAL FEES. THE UNDERCARRIGE MOVES BACKWARD WHEN THE FRONT BRACKET IS ENGAGED AND EASILY PINCHES A HAND OR FINGER.APPEARS TO BE A DESIGN FAIURE.I'D LIKE TO KNOW IF OTHERS HAVE HAD THE SAME EXPERIENCE.PLS ADVISE KIM JACKSON

NHTSA complaint #10091004 — an unverified report by a vehicle owner.