137 of the
1,111 complaints about the 1996 Plymouth Voyager are about the
airbag system — 12% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
100,000 miles.
TL* THE CONTACT OWNS A 1996 PLYMOUTH VOYAGER. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING AND THE CRUISE CONTROL AND HORN FAILED TO FUNCTION. IN ADDITION, WHEN MAKING A TURN, THERE WAS A FLAPPING NOISE IN THE STEERING WHEEL THAT CAUSED THE CLOCK SPRING TO FAIL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
NHTSA complaint #10949081 — an unverified report by a vehicle owner.
at 73,687 milesDerry, NH
AIR BAGS:FRONTAL
DT*: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN 02V293000, CONCERNING THE AIR BAGS. THE MANUFACTURER WAS CONTACTED AND GAVE VERBAL AUTHORIZATION TO PERFORM RECALL REPAIRS. WHEN THE VEHICLE WAS TAKEN TO THE DEALER FOR RECALL REPAIRS THEY REFUSED TO PERFORM THE WORK BECAUSE THE VEHICLE DID NOT DEMONSTRATE THE PROBLEMS INDICATED IN THE RECALL. THE MANUFACTURER WAS CONTACTED, AND THEY AGREED WITH THE DEALER THAT THE RECALL WORK SHOULD NOT BE PERFORMED IF THE VEHICLE WAS NOT SHOWING SIGNS OF THE DEFECT. BECAUSE THE RECALL WORK WAS NOT PERFORMED THE CONTACT FELT THE AIR BAGS MAY DEPLOY WITHOUT WARNING AND CAUSE AN INJURY.
NHTSA complaint #10146550 — an unverified report by a vehicle owner.
at 132,000 milesWisconsin Rapids, WI
AIR BAGS
DT: THE CONSUEMR RECEIVED A RECALL CONCERNING CLOCK SPRING IN HIS 2000 DODGE CARAVAN. THE CONSUMER ALSO OWNS A 1996 PLYMOUTH VOYAGER WHICH IS HAVING THE SAME PROBLEM AS THE CARAVAN. THE CONSUMER BELIEVES THE CLOCKSPING IN THE VOYAGER IS ALSO DEFECTIVE AND BELIEVES IT SHOULD BE COVERED UNDER THE SAME RECALL AS THE CARAVAN. THE DEALER INDICATED THAT THE 1996 VOYAGRER WAS NOT INCLUDED IN THE RECALL. MANUFACTURER HAS NOT BEEN CONTACTED YET. *AK
NHTSA complaint #10130997 — an unverified report by a vehicle owner.
at 126,000 milesLincoln, NE
AIR BAGS:FRONTAL
WHILE TURNING AT LOW SPEED FRONT AIR BAGS DEPLOYED. CONSUMER DID NOT HIT ANYTHING. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.
NHTSA complaint #10117274 — an unverified report by a vehicle owner.
at 200,000 milesGlassport, PACrash1 injured
AIR BAGS:FRONTAL
WHEN HITTING A TREE AT 30 MPH WITH FRONT END THE AIR BAG DID NOT DEPLOY. CONSUMER SUSTAINED MINOR INJURIES. THE VEHICLE WAS TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.
NHTSA complaint #10111758 — an unverified report by a vehicle owner.
Chapel Hill, NC
AIR BAGS:FRONTAL
NAR 04/07/2003 MR THE AIR BAG LIGHT ILLUMINATED AND THE CRUISE CONTROL WAS INOPERATIVE. THE CONSUMER RECEIVED A RECALL NOTICE AFTER HE HAD THE WORK DONE.
NHTSA complaint #10015269 — an unverified report by a vehicle owner.
Hodges, AL
AIR BAGS
THE AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER TOOK VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT CLOCK SPRING NEEDED TO BE REPLACED. THIS VEHICLE WAS NOT ON RECALL.
NHTSA complaint #10099428 — an unverified report by a vehicle owner.
at 70,200 milesChicago, IL
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIR BAG LIGHTS CAME ON AND STAYED ON. CONSUMER CONTACTED THE MANUFACTURER, AND HAD TAKEN VEHICLE TO THE DEALER. WAS TOLD THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY, AND WILL NOT BE ABLE TO ASSIST.
NHTSA complaint #10093956 — an unverified report by a vehicle owner.
Tucson, AZCrash1 injured
AIR BAGS
CLIENT INVOLVED IN LOW SPEED FRONTAL IMPACT. PASSENGER SIDE AIRBAG DEPLOYED, SEVERELY INJURING CLIENT'S CHILD. DRIVER'S SIDE AIR BAG FAILED TO DEPLOY.
NHTSA complaint #10090791 — an unverified report by a vehicle owner.
Temecula, CA
AIR BAGS
VEHICLE HIT A POTHOLE RESULTING IN THE VEHICLE BOTTOM DENTING THE OIL PAN AND THE AIR BAGS DEPLOYING.*MR WHILE DRIVING ON A DIRT ROAD GOING APPROXIMATELY 35 MPH THE VEHICLE HIT A VERY DEEP PIT HOLE. THE VEHICLE BOTTOMED OUT DENTING THE OIL PAN AND THE AIR BAGS DEPLOYED. THE CONSUMER ADMITS THAT HE HIT THE POT HOLE RATHER HARD BUT THERE WAS NO FRONT END DAMAGE. THE IMPACT OF THE AIR BAG CAUSED THE CONSUMER'S LEFT HAND TO HIT THE WINDSHIELD AND SHATTER IN. AS A RESULT THE CONSUMER'S LEFT ARM WAS BURNED AND BRUISED. THE CONSUMER NEEDS ASSISTANCE GETTING THE VEHICLE REPAIRED BECAUSE THERE IS NO LONGER A PLYMOUTH DEALER IN HIS AREA.
NHTSA complaint #10089371 — an unverified report by a vehicle owner.
at 176,500 milesYulee, FLCrash1 injured
AIR BAGS
I COMPLETED A RECALL ON THE AIR BAG COMPONENT OF MY 1996 PLYMOUTH VOYAGER IN JULY 2003. I WAS INVOLVED IN A T-BONE COLLISION ON JANUARY 26, 2004 WHERE I HIT THE OTHER CAR IN HIS DRIVER DOOR GOING APPROX. 40 MPH. NEITHER OF MY AIR BAGS OPENED.
NHTSA complaint #10059927 — an unverified report by a vehicle owner.
at 131,778 milesRapid City, SD
AIR BAGS
VEHICLE WAS TAKEN TO THE DEALER BECAUSE THE AIR BAG LIGHT ILLUMINATED. ALSO VEHICLE WAS TAKEN TO DEALER FOR RECALL 02V293000 CLOCKSPRING REPAIRS. DEALER ATTEMPTED TO REPAIR THE PROBLEMS UNDER THE RECALL, BUT WAS ONLY ABLE TO FIX THE HORN. AIR BAG LIGHT WAS STILL ILLUMINATING, AND CRUISE CONTROL DID NOT FUNCTION. CONSUMER REQUESTED A CALL BACK.
NHTSA complaint #10037908 — an unverified report by a vehicle owner.
Mount Vernon, WACrash2 injured
AIR BAGS:FRONTAL
WHILE BACKING OUT OF A PARKING SPACE WITH A FOOT ON THE BRAKES VEHICLE STARTED TO ACCELERATE IN REVERSE. WAS BROUGHT TO A HALT AFTER FRONT PASSENGER'SIDE STRUCK A TREE. CONSUMER'S FOUR YEAR OLD CHILD'S HEAD HIT REAR DOOR WINDOW, CRACKING THE WINDOW IN THE PROCESS. CONSUMER SUFFERED BACK INJURIES. SEAT BELTS WERE WORN BUT NONE OF THE AIR BAGS IN VEHICLE DEPLOYED.
NHTSA complaint #10034396 — an unverified report by a vehicle owner.
at 64,171 milesPoughkeepsie, NY
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIR BAG CLOCKSPRING RECALL NOTICE FOR 1996 PLYMOUTH VOYAGER. *MR PH
NHTSA complaint #10024193 — an unverified report by a vehicle owner.
Dillion, SC
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
REQUEST FOR REIMBURSEMENT FOR CLOCKSPRING REPAIRS. *MR
NHTSA complaint #10020413 — an unverified report by a vehicle owner.
Faison, NC
AIR BAGS:FRONTAL
HORN, AIR BAG AND CRUISE CONTROL ALL DOES NOT WORK. HORN IS REQUIRED TO PASS SAFETY INSPECTION. AIR BAG IS VERY IMPORTANT BECAUSE MY WIFE IS PREGNANT WITH OUR FIRST CHILD. *PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**763371
NHTSA complaint #10006976 — an unverified report by a vehicle owner.
Sicklerville, NJCrash
AIR BAGS
CHRYSLER VOLUNTARY SAFETY RECALL NOTICE FOR DODGE, CARAVAN/GRAND CARAVAN; PLYMOUTH, VOYAGER/GRAND VOYAGER, AND CHRYSLER, TOWN AND COUNTRY CONCERNING DEFECTIVE CLOCSPRING WHICH CAUSES AIR BAG FAILURE. CONSUMER WAS INVOLVED IN A CRASH ON 05/O1/2002. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. SINCE THIS WAS PRIOR TO CHRYSLER'S ISSUANCE OF SAFETY RECALL CONSUMER HAD AIR BAGS REPAIRED AT HER OWN EXPENSE, BUT WANTED REIMBURSEMENT FROM CHRYSLER. CHRYSLER REFUSED TO DO SO.
NHTSA complaint #10015471 — an unverified report by a vehicle owner.
Newington, CT
AIR BAGS:FRONTAL
THE AIR BAG LIGHT ILLUMINATED ON THE DASH BOARD, WHICH WAS CAUSED BY A FAULTY CLOCK SPRING, THE CONSUMER LEARNED OF A RECALL AND REQUESTED REIMBURSEMENT. *AK
NHTSA complaint #10011285 — an unverified report by a vehicle owner.
Tonawanda, NY
AIR BAGS:FRONTAL
THE HORN AND CRUISE CONTROL FAILED DUE TO A FAULTY CLOCK SPRING, WHICH WAS REPLACED, HOWEVER CONSUMER REQUESTED REIMBURSEMENT DUE TO A RECALL WHICH WAS ISSUED. *AK
NHTSA complaint #10011286 — an unverified report by a vehicle owner.
Raleigh, NC
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
THE AIR BAG LIGHT HAD COME ON INTERMITTENTLY AND HAD GROWN TO CONSTANT. THE AIR BAG MODULE WAS FOUND TO BE FAULTY. THE AIR BAGS WERE REPLACED. THE CONSUMER HAS REQUESTED TO BE REIMBURSED. SCC
NHTSA complaint #10009886 — an unverified report by a vehicle owner.
Fort Stewart, GA
AIR BAGS:FRONTAL
PRIOR TO RECALL NOTIFICATION, THE AIR BAGS IN THE VEHICLE DEPLOYED WHICH CAUSED THE VEHICLE TO HIT A CURB. *AK
NHTSA complaint #10010021 — an unverified report by a vehicle owner.
at 74,250 milesSterling, VA
AIR BAGS:FRONTAL
CONSUMER REQUESTED REIMBURSEMENT REGARDING THE AIR BAG RECALL. ALSO ALL OF THE SPARK PLUGS WERE REPLACED. *TS
NHTSA complaint #10011444 — an unverified report by a vehicle owner.
Cape Girardeau, MO
AIR BAGS:FRONTAL
I HAD THE CLOCK SPRING REPLACED AND PAID FOR IT OUT OF POCKET. THEN SIX MONTHS LATER THERE IS A RECALL. I SENT ALL THE BILLS TO CHRYSLER AND NEVER GOT ANY MONEY. SENT IN TOW DAYS AFTER RECALL NOTICE RECEIVED. I AM ALSO CALLING CHRYSLER BUT YOU NEED TO KNOW THEY ARE TRYING NOT TO PAY THIS.
NHTSA complaint #10010704 — an unverified report by a vehicle owner.
at 170,000 milesBakersville, OH
AIR BAGS:FRONTAL
WHILE DRIVING 55 MPH THE VEHICLE IMPACTED A DEER HEAD ON. THE DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY. *NLM
NHTSA complaint #10009709 — an unverified report by a vehicle owner.
at 76,624 milesBrighton, ILCrash
AIR BAGS:FRONTAL
THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, AND THE AIR BAGS DID NOT DEPLOY.
NHTSA complaint #10009671 — an unverified report by a vehicle owner.
at 52,046 milesWarren, MI
AIR BAGS:FRONTAL
THE BELT TENSIONER FAILED, THERE WAS A RECALL ON THE CLOCK SPRING WHICH HAD BROKEN, THE TRANSAXLE PAN SIDE CONVERTER AND THE STEERING PUMP HAD RUSTED.*SCC
NHTSA complaint #10006216 — an unverified report by a vehicle owner.
at 25 milesPortland, OR
AIR BAGS
THE CONSUMER HAS EXPERIENCED THE FOLLOWING PROBLEMS. TRANSMISSION FAILURE, FUEL RAIL LINE AND TANK. CLOCKSPRING, HEAD GASKET, AND THE WIPERS WILL COME ON WHEN NOT IN USE. SCC PH
NHTSA complaint #10006107 — an unverified report by a vehicle owner.
Indianapolis, INCrash1 injured
AIR BAGS:FRONTAL
THE VAN WAS INVOLVED IN A HEAD ON COLLISION MOSTLY ON THE DRIVERS' SIDE. NEITHER DUAL AIR BAGS DEPLOYED. THE OWNER HAS JUST RECEIVED THE RECALL FOR THE "CLOCK SPRING" 01-27-2003. PH
NHTSA complaint #10006438 — an unverified report by a vehicle owner.
LOS Angeles, CA
AIR BAGS
THE HORN IS NOT WORKING AND HER AIR BAG LIGHT COMES ON AND STAYS ON. PH
NHTSA complaint #10005945 — an unverified report by a vehicle owner.
Waldorf, MD
AIR BAGS:FRONTAL
AFTER RECALL #02V29300 AIRBAG CLOCK SPRING WAS DONE ON VEHICLE THE HORN SHORTED OUT. DEALER NOTIFIED. TS
NHTSA complaint #10004778 — an unverified report by a vehicle owner.