75 of the
1,111 complaints about the 1996 Plymouth Voyager are about the
braking system — 7% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
68,000 miles.
TL*THE CONTACT OWNS A 1996 CHRYSLER VOYAGER. AFTER PURCHASING THE VEHICLE, THE DEFOGGER FAILED TO OPERATE NORMALLY. THE DRIVER HAD TO STOP THE VEHICLE IN ORDER TO CLEAN THE WINDOWS. THERE HAVE BEEN SEVERAL FAILURES WITH THE VEHICLE SINCE IT WAS PURCHASED. THE ENGINE WAS REBUILT AND THE SERPENTINE BELT WAS REPLACED ON FIVE OCCASIONS. THE STEERING WAS REPLACED INCORRECTLY BY A DEALER AND WAS AUTHORIZED BY THE MANUFACTURER TO BE REPLACED. THE BRAKES AND THE HEATING SYSTEM WERE REPLACED UNDER THE EXTENDED WARRANTY; HOWEVER, THE BRAKES WERE REPLACED FOUR TIMES. THE CONTACT WAS CHARGED $100 PER VISIT. INVOICES ARE AVAILABLE IF NEEDED. A COMPLAINT WAS ALSO FILED WITH THE STATE ATTORNEY GENERAL. THE CONTACT IS DISABLED AND AWARE OF THE SAFETY RISK INVOLVED IN THE NUMEROUS VEHICLE FAILURES. ON MARCH 27, 2008, THE DEALER REPLACED THE MANIFOLD AND CYLINDER. ON APRIL 14, 2008, WHILE MAKING A RIGHT TURN AT APPROXIMATELY 30 MPH, THE STEERING WHEEL LOCKED. THE VEHICLE WAS TOWED BACK TO THE DEALER. THE DEALER STATED THAT THEY REALLY CARE ABOUT THEIR CUSTOMERS AND WOULD BE WILLING TO DO A BUYOUT. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 68,000 AND CURRENT MILEAGE WAS 80,995.
NHTSA complaint #10225109 — an unverified report by a vehicle owner.
at 63,320 milesMentor, OH
SERVICE BRAKES, HYDRAULIC
DT: THE CONTACT STATED THERE WERE SEVERAL SAFETY DEFECTS WITHIN VEHICLE. THE SERVICE DEALER ATTEMPTED TO REPAIR THE VEHICLE NUMEROUS TIMES. THERE WAS A PROBLEM WITH THE DEFROSTING SYSTEM, THE AIR CONDITIONING BELT, HEATER CORE, AND HEATER BLOWER, THEY WERE ALL REPLACED. THE REPLACEMENT OF THESE PARTS DID NOT SOLVE THE DEFROSTING PROBLEM. THE STEERING COLUMN SHOOK WHILE DRIVING AT NORMAL SPEEDS. THE DEALER HAS NOT BEEN ABLE TO DIAGNOSE THE SOURCE OF THE STEERING VIBRATION. THERE WAS A SQUEAKING NOISE IN THE BRAKES. THE DEALER SAID THIS WAS NORMAL BECAUSE THE VEHICLE WAS NOT IN USE FOR A LONG PERIOD OF TIME. THE DEALER INDICATED THE NOISE WOULD END WITH NORMAL USE, BUT THE NOISE CONTINUED. *AK UPDATED 12/7/2005 -
NHTSA complaint #10141538 — an unverified report by a vehicle owner.
Louisville, KY
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE APPLYING THE BRAKES PEDAL WENT TO THE FLOOR. CONSUMER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC COULD NOT DUPLICATE THE PROBLEM.
NHTSA complaint #10089957 — an unverified report by a vehicle owner.
at 144,000 milesEllicott City, MD
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
CATASTROPHIC FAILURE OF THE MASTER HYDRAULIC CONTROL MODULE (ABS) LEAVING ONLY 5% BRAKING CAPABILITY. NO BRAKE WARNING LIGHT, NO DEFECT CODE IN COMPUTER. OCCURED WHILE IN DRIVEWAY.
NHTSA complaint #10073121 — an unverified report by a vehicle owner.
at 144,000 milesEllicott City, MD
SERVICE BRAKES, HYDRAULIC
CATASTROPHIC FAILURE OF THE MASTER HYDRAULIC CONTROL MODULE (ABS) LEAVING ONLY 5% BRAKING CAPABILITY. NO BRAKE WARNING LIGHT, NO DEFECT CODE IN COMPUTER. OCCURED WHILE IN DRIVEWAY.
NHTSA complaint #10073121 — an unverified report by a vehicle owner.
at 19,000 milesUniversity Heights, OH
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DEALER SERVICE DEPARTMENT STATED THIS IS NORMAL WEAR CLEVELAND AREA DUE TO SALT. ROTOR WARPAGE, EXTREME VIBRATION AND SWAY BAR BUSHINGS FAILURE AT SUCH LOW MILEAGE REPRESENTS DANGEROUS DESIGN FLAW WHICH IS IMPRACTICAL TO COMPENSATE FOR WITH CONSTANT REPLACING OF POORLY DESIGNED AND MANUFACTURED PARTS. THIS IS IN A VEHICLE WHICH IS TYPICALLY USED TO TRANSPORT FAMILIES AND CHILDREN. THESE DEFECTS CAUSE ACTUAL LOSS OF CONTROL PROBLEMS ON THE ROAD SHOULD BE ADDRESSED URGENTLY. *JB ***DIMSII IVOQ POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****742642
NHTSA complaint #10006399 — an unverified report by a vehicle owner.
Hilton, NY
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHILE DRIVING, COULD FEEL BRAKES HOLDING. DEALER HAD TO REPLACE BRAKE PADS, SHOES AND ROTORS DUE TO WEARING OUT. *AK BRAKES ON VEHICLE FAIL OFTEN.
NHTSA complaint #8005870 — an unverified report by a vehicle owner.
Bloomington, CA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING WOULD STEP ON BRAKES PEDAL, BRAKES WOULD MAKE LOUD NOISE, AND THERE WAS EXTENDED STOPPING DISTANCE. DEALER HAD BEEN CONTACTED. PLEASE PROVIDE MORE INFORMATION.
NHTSA complaint #8002342 — an unverified report by a vehicle owner.
Buqueye, AZ
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING ABOUT ANY MPH COULD STEP ON BRAKES, BUT VEHICLE WILL NOT STOP ON TIME. BRAKES HAD TO BE REPLACED,. BUT, TIME IN TIME THE PROBLEM REAPPEARED. PLEASE PROVIDE MORE INFORMATION.
NHTSA complaint #8002254 — an unverified report by a vehicle owner.
Springfield, VA
PARKING BRAKE:CONVENTIONAL
ELECTRONIC CONTOL UNIT IS BAD. THIS CONTROLLS THE WIPERS AS WELL AS MANY OTHER THINGS. ONLY THE WINDSHIELD WIPERS DO NOT AT THIS TIME. I THOUGHT WE WOULD CRASH INTO SOME WHEN WE WERE ON THE HIGHWAY AND A BIG RAINSTORM HIT. WE COULD'NT SEE ANYTHING, IT WAS VERY SCARRY. DEALER ESTIMATES $579.00 FOR REPAIR/REPLACEMENT. CHRYSLER SAID "TOO BAD" "NOT OUR PROBLEM". ALSO, THE PARKING BRAKE DOES NOT HOLD. I HAD THAT CHECKED @ THE DEALER, WHO SAID IT COULD NOT BE ADJUSTED ANY FURTHER W/O RISK OF THE BRAKES LOCKING UP. THEY ALSO MENTIONED, THE CABLE WAS FINE, IT WAS NOT STRETCHED AND DID NOT NEED TO BE REPLACED. WHEN WE USE THE AC SYSTEM, IT GIVES OFF A BAD SMELL. I THINK THERE IS SOME FILTER IN THE SYSTEM SOMEWHERE, BUT THEY STATE AT THE DEALERSHIP, IT DOES NOT AFFECT THE INTERIOR SMELL OF THE VEHICLE WHEN REPLACED. IN OTHERWORDS, IT WILL NOT MAKE THE SMELL GO AWAY. THE LUGAGE RACK DOES NOT STAY LOCKED IN PLACE WHEN ADJUSTED. THE LOCKS WILL NOT WORK TO HOLD THE ADJUSTABLE BARS IN PLACE. THE CRUISE CONTROL ACCELERATES FAR TOO QUICKLY FROM THE STEERING COLUMN BUTTONS. IT ALSO DOES NOT DISSENGAGE WHEN I TRY TO USE THE BUTTONS. THANK YOU FOR YOUR TIME AND PATIENCE! :O)
NHTSA complaint #753057 — an unverified report by a vehicle owner.
Adelphi, MDCrash
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I AM CONVINCED THE ABS FAILED AND CONTRIBUTED TO THE COLLISION THAT OCCURRED. I KNOW HOW TO USE THE ABS AND HAVE PRACTICED WITH IT, SO KNOW HOW IT FEELS WHEN THE SYSTEM ENGAGES. THIS IS THE SECOND TIME THE ABS HAS NOT FUNCTIONED - THE FIRST TIME NOTHING WAS FOUND WRONG! THIS TIME IT IS BEING CHECKED AGAIN. THERE WERE NO INJURIES BUT MUCH CAR DAMAGE. NO ESTIMATES YET.
NHTSA complaint #751253 — an unverified report by a vehicle owner.
Artesia, CA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
WORN BRAKE SHOES CAUSED CREAKING NOISE WHEN RIDING OVER ROUGH ROAD. NLM
NHTSA complaint #561287 — an unverified report by a vehicle owner.
Sandy, UT
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES LOCK UP WHEN BRAKES ARE APPLIED AND HAVE DIFFICULTY RELEASING. THERE WILL BE A BURNING SMELL EMITTED WHEN THIS PROBLEM OCCURS. DEALERSHIP AND ALSO PRIVATE MECHANICS HAVE EXAMINED VEHICLE, AND REPLACED NUMEROUS COMPONENTS IN BRAKING SYSTEM. IT HAS BEEN SUGGESTED THAT COMPUTER COULD BE FAULTY BECAUSE WINDSHIELD WIPERS WILL ENGAGE ON THEIR OWN. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.
NHTSA complaint #889256 — an unverified report by a vehicle owner.
Pittsburg, PA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING WOULD STEP ON BRAKE PEDAL, BUT VEHICLE WILL NOT STOP ON TIME.
NHTSA complaint #888407 — an unverified report by a vehicle owner.
Roanoke, VA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
NO SUMMARY LISTED FOR ABOVE VEHICLE.
NHTSA complaint #742798 — an unverified report by a vehicle owner.
Romulus, MI
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I HAVE A DEFECTIVE LIFTER IN MY ENGINE THAT HAS CAUSED POWER LOSS AND MY VAN HESITATES TO START UP ALSO I HAVE SOMETHING WRONG WITH MY BRAKE SYSTEM THAT ALMOST CAUSED ME TO REAR END A SEMI.
NHTSA complaint #733299 — an unverified report by a vehicle owner.
Indianapolis, IN
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
EXCESSIVE WEAR OF FRONT BRAKE ROTORS; CONSUMER NOTICED THAT ROTORS HAVE BEEN REPLACED EVERY 15 THOUSAND MILES . PLEASE PROVIDE ANY FURTHER DETAILS.
NHTSA complaint #866609 — an unverified report by a vehicle owner.
Winter GAR, FL
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ANTI LOCK BRAKES FAILED, ABS LIGHT ON. *MJS (96V-006)
NHTSA complaint #552631 — an unverified report by a vehicle owner.
OIL City, PA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
RECALL # 99V216000 DAIMLERCHRYSLER /FUEL PUMP; VAN HAS BEEN SERVICED UNDER RECALL CAMPAIGN TWICE. THE VAN WAS SERVICED FIRST RIGHT AFTER MEMORIAL DAY, AND SERVICED AGAIN ABOUT 4 OR 5 DAYS LATER. FUEL CONTINUES TO LEAK FROM THE VAN. ALSO HAS PROBLEMS WITH ABS AND ELECTRICAL SYSTEM. *AK
NHTSA complaint #863752 — an unverified report by a vehicle owner.
Jacksonville, FL
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
PANIC STOP ON WET ROAD RESULTED IN NO BRAKES. DRIVER RAN THE VAN OFF THE ROAD AND FINALLY STOPPED IN GRASS.
NHTSA complaint #720857 — an unverified report by a vehicle owner.
Granita City, IL
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE EXPERIENCED BRAKE FAILURE WHILE PULLING OUT OF A PARKING LOT ONTO THE STREET. DRIVER TURNED VEHICLE ONTO THE CURB TO GET VEHICLE TO STOP. DEALER NOTIFIED.
NHTSA complaint #854262 — an unverified report by a vehicle owner.
Indianapolis, IN
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WE PURCHASED THE VAN WITH LESS THAN 50,000 MILES ON IT, AND I KNOW THAT CHRYSLER HAD A 5 YEAR 60,000 MILE WARRANTY AT ONE TIME.
NHTSA complaint #712609 — an unverified report by a vehicle owner.
Grand Prairie, TX
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:WHEEL CYLINDERS
WINDSHIELD WIPERS COME ON WITHOUT APPLICATION, AND SOMETIMES CUT OFF DURING PERFORMANCE. WIPERS ARE VERY SPORAIICALLY WORKING. DEALER HAS SEEN VEHICLE 3 TIMES, AND PROBLEM STILL EXISTS. *AK BRAKE SHOES AND WHEEL CYLINDER MAKES NOISE. POWER WINDOW SWITCH FAILED. GAS TANK LEAKS DUE TO DEFECTIVE SENDING UNIT.
NHTSA complaint #845902 — an unverified report by a vehicle owner.
Orange Park, FLCrash2 injured
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
5/21/96, MY SON AND I WERE IMPACTED AT LEFT FRONT OF OUR 1996 PLY VOYAGER VAN BY A 1987 CHRYSLER. WHEN I APPLIED THE BRAKES, THEY LOCKED UP, WE SLID SLIGHTHLY TO THE RIGHT SIDE -- THE FORCE FROM THE IMPACT WAS ENOUGH TO SHATTER THE TRANSMISSION HOUSING, THE STARTER, DAMAGE THE RACK AND PINION STEERING, AND CRUMPLED THE FRONT END IN SUCH A WAY THAT THE PASSENGER DOOR COULD NOT BE OPENED. THE SHOULDER HARNESSES LOCKED UP, BUT NEITHER AIR BAG DEPLOYED. THE CAR WAS ALEGEDLY LOOKED AT BY CHRYSLER ENGINEERS AND IT WAS DETERMINED THAT "THE SENSOR HAD NOT BEEN HIT"... MY SON AND I BOTH SUSTAINED PERMANENT INJURIES AS A RESULT OF THIS ACCIDENT. MY QUESTION, WITH THIS SPEED, AND THIS FRONT END DAMAGE, WHY DID THE BAGS NOT DEPLOY? I DON'T BUY NOT HITTING THE SENSOR. I'VE READ REPORT AFTER REPORT IDENTIFYING THE SENSOR AS DEPLOYING AT 8MPH... THIS ACCIDENT WAS SERIOUS. LAW ENFORCEMENT AT THE SCENE SAID 5MPH FASTER AND THERE WOULD HAVE BEEN A FATALITY.( DOT NUMBER: )
NHTSA complaint #704373 — an unverified report by a vehicle owner.
Wexford, PACrash
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE ABS BRAKING SYSTEM MALFUNCTIONED,CAUSING VEHICLE TO HAVE NO STOPPING ABILITY, AND RESULTING IN AN ACCIDENT. ALSO THERE IS A NOISE WHEN THE ABS SYSTEM IS ACTIVATED. CAUSE UNKNOWN. DEALER CANNOT DETERMINE PROBLEM.
NHTSA complaint #833267 — an unverified report by a vehicle owner.
Webster, NY
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DISC BRAKE ROTORS FAILED PREMATURELY.
NHTSA complaint #536013 — an unverified report by a vehicle owner.
Sioux City, IA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKES WHEN APPLIED,GRIND AGAINST THE ROTORS, BUT DO NOT STOP THE VEHICLE. DEALER HAS BEEN CONTACTED.
NHTSA complaint #833971 — an unverified report by a vehicle owner.
Sioux City, IA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES WHEN APPLIED,GRIND AGAINST THE ROTORS, BUT DO NOT STOP THE VEHICLE. DEALER HAS BEEN CONTACTED.
NHTSA complaint #833971 — an unverified report by a vehicle owner.
Lubboc, TX
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE TRAVELING AND WHEN APPLYING THE BRAKES THE CONSUMER WOULD HEAR A LOUD NOISE FROM THE BRAKES. THE DEALER WAS CONTACTED. PLEASE PROVIDE FURTHER INFORMATION.
NHTSA complaint #827517 — an unverified report by a vehicle owner.
SAN Jose, CA
PARKING BRAKE:CONVENTIONAL
EMERGENCY BRAKE FAILURE.
NHTSA complaint #539651 — an unverified report by a vehicle owner.