65 of the
362 complaints about the 1999 Plymouth Voyager are about the
airbag system — 18% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
78,000 miles.
TL* THE CONTACT OWNS A 1999 PLYMOUTH VOYAGER. HE CONTACTED THE DEALER IN REFERENCE TO RECALL CAMPAIGN ID NUMBER: 04V480000 (AIR BAGS). HE WAS ADVISED THAT THE PARTS WERE ON BACKORDER. NO REPAIRS HAVE BEEN MADE. THE FAILURE MILEAGE WAS 96000. THE CURRENT MILEAGE WAS 97000. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.
NHTSA complaint #10296200 — an unverified report by a vehicle owner.
at 14,700 milesSummerfield, FL2 injured
AIR BAGS
DRIVING DOWN THE ROAD HIT A BUMP STOPPED THE CAR THEN AIR BAGS DEPLOYED.
NHTSA complaint #10292140 — an unverified report by a vehicle owner.
at 146,520 milesChesapeake, VA
AIR BAGS
TL*THE CONTACT OWN A 1999 PLYMOUTH VOYAGER. THE CLOCK SPRING CAUSED THE AIR BAGS, HORN AND CRUISE CONTROL TO FAIL. THE DEALER STATED THAT THE PARTS WERE ON BACK ORDER. THEY DON'T KNOW WHEN THEY WILL BE ABLE TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 146,520.
NHTSA complaint #10266625 — an unverified report by a vehicle owner.
at 57,000 milesFairfax, VA
AIR BAGS
DT*: THE CONTACT STATED WHILE DRIVING 30MPH, THE AIRBAG WARNING LIGHT ILLUMINATED WITHOUT ANY PRIOR WARNING. AFTERWARDS, THE DASH PANEL CLOCK, RADIO, AND HEATING DEFROSTER STOPPED WORKING. THE CONTACT PARKED THE VEHICLE AND ATTEMPTED TO TURN THE ENGINE OFF. THE KEY WOULD NOT RELEASE FROM THE IGNITION AND THE ENGINE CONTINUED RUNNING. AFTER MULTIPLE ATTEMPTS, THE CONTACT REMOVED THE BATTERY CABLES FROM THE BATTERY AND REATTACHED THEM. THE ENGINE STOPPED RUNNING, BUT THE CLOCK AND RADIO ILLUMINATED INDICATING NORMAL FUNCTION. ALTHOUGH THE KEY REMAINED IN THE IGNITION, THE VEHICLE WAS NOT SEEN BY A DEALER.
NHTSA complaint #10150995 — an unverified report by a vehicle owner.
at 104,000 milesShelby, OH
AIR BAGS
DT: THE CONSUMER STATED THAT 1999 PLYMOUTH VOYAGER WAS RECALLED. UNDER 04V480000 AND CHRYSLER # D17 CONCERNING CLOCK SPRING FAIKURE. THE DEALERSHIP THAT THE CONSUMER SPOKE WITH SAID THAT THEY WOULD NOT REPAIR THE RECALL FOR FREE BECAUSE THE VEHICLE WAS OVER 70,000 MILES. THE OWNER'S RECALL LETTER STATED THAT IF THE CLOCK SPRING FAILSEDTHAT THE DEALERSHIP WILL REPLACE THE CLOCK SPRING AT NO CHARGE REGARDLESS OF THE MILEAGE. THE OWNERS VEHICLE THE AIR BAG LIGHT DID NOT GO OFF. THE DEALERSHIP WAS CONTACTED ABOUT A MONTH AGO. ALSO, WHEN CONSUMER RECEIVED THE RECALL LETTER HE NOT CONTACTED CHRYSLER AT THIS POINT, BUT HAD PLANS TO DO THAT. CONSUMER WAS CONCERNED THAT THE AIR BAG MAY FAIL IF THE VAN WAS IN AN ACCIDENT.
NHTSA complaint #10131687 — an unverified report by a vehicle owner.
at 40,000 milesChicago, ILCrash
AIR BAGS:FRONTAL
DT: THE OWNER WAS INVOLVED IN A CRASH AND THE AIR BAGS DID NOT DEPLOY. THIS WAS THE SECOND TIME THAT THIS VEHICLE HAD A COMPLAINT FILED ON THE AIR BAGS NOT DEPLOYING. THE OWNER WAS INVOLVED IN ANOTHER CRASH WITH THE SAME VEHICLE AND THE AIR BAGS DID NOT DEPLOY AT THAT TIME EITHER. THE OWNER WAS STOPPED IN TRAFFIC AND ANOTHER VEHICLE HIT THE OWNER FROM BEHIND. NEITHER FRONT AIR BAGS DEPLOYED FROM THE VEHICLE WHEN IMPACTED. OWNER HAS HAD AN INVESTIGATOR FROM ODI COME INVESTIGATE THE FIRST INCIDENT. THE OWNER WOULD LIKE FOR ANOTHER INVESTIGATOR TO CHECK THE SECOND INCIDENT. THERE WAS A RECALL ON THE AIR BAGS IN OCTOBER 25, 2004. OWNER'S VEHICLE WAS IN THE REPAIR WHEN THE ODI INVESTIGATOR REVIEWED THE COMPLAINT. THE CAR WAS TOTALED ON THIS LAST CRASH. THE OWNER HAS A POLICE REPORT. THERE WERE NO INJURIES REPORTED. THE DEALER'S INFORMATION WAS UNAVAILABLE AT THIS TIME TO THE CONSUMER.
NHTSA complaint #10127753 — an unverified report by a vehicle owner.
at 34,000 milesRED BUD, IL
AIR BAGS
DT: CALLER STATED THAT THIS WAS A CLOCK SPRING RECALL REPAIR. WHEN DEALER REPAIRED THE CLOCK SPRING THE STEERING WHEEL WAS NOT CENTERED BUT WAS AT THE 10 O'CLOCK POSITION. THE DEALER LEFT THE STEERING WHEEL SCRATCHED, GREASY AND WITH BLACK LINES AND MARKS ON IT. IT TOOK THE DEALER THREE HOURS TO CONPLETE THE REPAIRS ALTHOUGH THE RECALL LETTER STATED IT WOULD ONLY TAKE 45 MINUTES. DEALER COULD NOT FIND THE RECALL LETTER THAT CALLER GAVE THEM.
NHTSA complaint #10127820 — an unverified report by a vehicle owner.
Rimo, SC
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
DT: WHILE DRIVING THE AIR BAG LIGHT STAYED ON MOST OF THE TIME. THE LIGHT STAYED ON LONGER AND LONGER. VEHICLE WAS NOT IN AN ACCIDENT. TO OWNER'S KNOWLEDGE OTHER PROBLEMS EXISTED. . VEHICLE WAS REGULARY SERVICED. NO ATTEMPT YET MADE TO REPAIR THE VEHICLE. BUT HE WILL TAKE IT IN SOON. NO OTHER RECALLS BESIDES SEAT BELTS.
NHTSA complaint #10124915 — an unverified report by a vehicle owner.
at 60,900 milesNEW York, NY
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
DT: AIR BAG LIGHT STAYS ON AND HORN DOES NOT WORK.
NHTSA complaint #10120310 — an unverified report by a vehicle owner.
Milwaukee, WI
AIR BAGS
RECALL #04 V 48 000/AIR BAG CLOCK SPRING: VEHICLE HAD THE RECALL REPAIRS DONE. WITHIN A WEEK THE CONSUMER STATES, " THAT THE DASHBOARD GAUGES STOP OPERATING, THE AIR BAG LIGHT ILLUMINATE AGAIN AND THE CRUISE CONTROL / HORN BECOME INOPERATIVE . THE DEALER WAS NOTIFIED. THE DEALER WANTS TO CHARGE THE CONSUMER FOR A DIAGNOSTIC CHECK AND POSSIBLE CHARGES FOR ADDITIONAL REPAIRS.
NHTSA complaint #10111391 — an unverified report by a vehicle owner.
Hemet, CA
AIR BAGS
04 V 480 000/AIR BAG CLOCKSPRING: AFTER THE RECALL REPAIRS WAS MADE,THE HORN FAILED TO OPERATE. THE DEALER WAS NOTIFIED. THE DEALER INFORMED THE CONSUMER THAT SOMETHING ELSE WAS CAUSING THE PROBLEM. CONSUMER IS INSISTING THAT THE HORN WAS OPERATING PROPERLY BEFORE THIS REPAIR WAS DONE.
NHTSA complaint #10108880 — an unverified report by a vehicle owner.
at 78,000 milesWilton, CACrash3 injured
AIR BAGS
CONSUMER WAS DRIVING ON A WINDING ROAD DOING THE SPEED LIMIT WHEN ANOTHER VEHICLE PULLED OUT IN FRONT AND CAUSED A COLLISION. CONSUMER'S VEHICLE T-BONED THE OTHER VEHICLE. IN A DELAYED REACTION, THE AIR BAGS DEPLOYED. THIS CAUSED DRIVER TO SUSTAIN MAJOR CHEST INJURIES. ALSO, TWO OTHER PASSENGER'S SUSTAINED INJURIES. *AK
NHTSA complaint #10105086 — an unverified report by a vehicle owner.
Albuquerque, NMCrash1 injured
AIR BAGS:FRONTAL
VEHICLE WAS HIT ON THE FRONTON DRIVER'S SIDE. UPON IMPACT, AIR BAGS DID NOT DEPLOY.
NHTSA complaint #10101256 — an unverified report by a vehicle owner.
Sacramento, CA
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
THE AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION. *AK
NHTSA complaint #10099630 — an unverified report by a vehicle owner.
at 84,912 milesMelrose, MA
AIR BAGS
THE HORN STOPPED WORKING ON THE VEHICLE. THE CLOCK SPRING WAS REPLACED. A RECALL FOR THE CLOCK SPRING WAS RECEIVED AND THE MANUFACTURER WILL ONLY PAY FOR THE CLOCK SPRING AND NOT THE HORN. NHTSA RECALL 04V480000.
NHTSA complaint #10099050 — an unverified report by a vehicle owner.
at 63,560 milesNEW Hyde Park, NYCrash2 injured
AIR BAGS:FRONTAL
AFTER STRIKING ANOTHER VEHICLE FROM THE REAR, AT APPROXIMATELY 25 MPH THE AIR BAG DID NOT DEPLOY. A RECALL LETTER WAS RECEIVED NHTSA RECALL 04V48000.
NHTSA complaint #10096949 — an unverified report by a vehicle owner.
Watertown, NY
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
WHILE DRIVING THE SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMERWAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT LOCK SPRING NEEDED TO BE REPLACED.
NHTSA complaint #10088063 — an unverified report by a vehicle owner.
at 82,000 milesLAS Vegas, NV
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
1999 PLYMOUTH VOYAGER, THE HORN AND THE AIRBAG WARNING LIGHT APPEARED ON DASHBOARD INDICATOR.
NHTSA complaint #10086719 — an unverified report by a vehicle owner.
at 82,000 milesLAS Vegas, NV
AIR BAGS:FRONTAL
THE AIR BAG LIGHT WAS ON AND THE HORN AND CRUISE CONTROL WERE NOT WORKING. THE MANUFACTURE RECALL DID NOT INCLUDE THIS VEHICLE.
NHTSA complaint #10087806 — an unverified report by a vehicle owner.
at 81,615 milesFredericksburg, VA
AIR BAGS
VEHICLE EXPERIENCED THE SAME DEFECT AS STATED IN AIR BAG CLOCKSPRING RECALL 04V293000, AND THE CLOCKSPRING HAD TO BE REPLACED, BUT VIN WASN'T INCLUDED. *AK TGHE VEHICLE CRUISE CONTROL ALSO STOPPED WORKING.
NHTSA complaint #10087259 — an unverified report by a vehicle owner.
at 70,000 milesPhiladelphia, PA
AIR BAGS:FRONTAL
CONSUMER WAS CONCERNED THAT AIR BAG LIGHT REMAINED ILLUMINATED WHILE DRIVING, AND HORN WAS INOPERATIVE.
NHTSA complaint #10084004 — an unverified report by a vehicle owner.
at 66,500 milesKalamazoo, MI
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AT ALL TIMES AIR BAG LIGHT WAS ON. ALSO, CRUISE CONTROL AND HORN MALFUNCTIONED. DEALER EXAMINED THE VEHICLE, AND FOUND THAT THE CLOCK SPRING WAS THE PROBLEM. THERE WAS A RECALL FOR THIS VEHICLE, BUT CONSUMER'S VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN.
NHTSA complaint #10083668 — an unverified report by a vehicle owner.
at 90,000 milesNEW Port Richey, FL
AIR BAGS:FRONTAL
AFTER STARTING THE IGNITION, THE AIR BAG WARNING LIGHT WOULD STAY ILLUMINATED. THE CRUISE CONTROL AND HORN FAILED TO WORK AT TIMES. *JB THE EGR VALVE FAILED. *SC
NHTSA complaint #10083494 — an unverified report by a vehicle owner.
at 83,000 milesWillard, OH
AIR BAGS
I OWN A 1999 CHRYSLER PLYMOUTH VOYAGER MINIVAN THAT APPEARS TO SUFFER FROM A DEFECTIVE CLOCKSPRING. THE HORN AND CRUISE CONTROL DO NOT WORK. THE AIRBAG WARNING LIGHT STAYS LIT AS WELL. THE VIN IS [XXX]. THE APPROPRIATE NHTSA ODI# IS EA 04-013. *NM UPDATED 07/25/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #10080424 — an unverified report by a vehicle owner.
Schenectady, NY
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
CONSUMER NOTICED THAT AIR BAG INDICATOR LIGHT FLASHED ON AND OFF, FOLLOWED BY THE HORN MALFUNCTIONING. THESE PROBLEMS WERE DUE TO THE CLOCK SPRING FAILING . VEHICLE'S MAKE/MODEL, AND YEAR WAS UNDER A RECALL. BUT CONSUMER'S VEHICLE WAS NOT COVERED UNDER THE RECALL DUE TO VIN.
NHTSA complaint #10080055 — an unverified report by a vehicle owner.
Russiaville, IN
AIR BAGS
AIR BAG INDICATOR LIGHT ILLUMINATED. DEALER INDICATED THERE WAS A CLOCKSPRING PROBLEM. *AK THE CONSUMER RECEIVED A RECALL LETTER FOR A 1997 CARAVAN CARAVAN HE OWNED PRIOR TO THIS VEHICLE. THE CONSUMER CONTACTED THE MANUFACTURER TO LET THEM KNOW THAT THE 1999 VOYAGER IS ALSO HAVING CLOCKSPRING PROBLEMS.
NHTSA complaint #10075458 — an unverified report by a vehicle owner.
Owasso, OK
AIR BAGS
THE VEHICLE EXPERIENCED THE SAME DEFECT AS MENTIONED IN NHTSA RECALL 02V293000; CLOCKSPRING FAILURE; THE DEALERSHIP INDICATED THAT THIS IS THE SAME PROBLEM BUT THIS VEHICLE IS NOT INCLUDED DUE TO THE VIN. *NM STARTED WITH THE CLICKING SOUND ON THE STEERING COLUMN, THEN FOLLOWED BY THE AIR BAG LIGHT COMING ON INTERMITTENTLY. AFTER A DAY OR SO, CRUISE CONTROL AND HORN WERE NOT WORKING. CLOCK SPRING WAS REPLACED AND NOW ALL IS WORKING.
NHTSA complaint #10074296 — an unverified report by a vehicle owner.
at 109,000 milesSutherlin, VA
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
THE VEHICLE'S CLOCK SPRING FAILED WITHOUT WARNING. AS A RESULT THE AIR BAG SENSOR LIGHT STAYS ON AND THE HORN HAS BECOME INOPERATIVE.
NHTSA complaint #10066661 — an unverified report by a vehicle owner.
Scotia, NY
AIR BAGS
AIR BAG INDICATOR LIGHT WAS FLASHING ON AND OFF FOLLOWED BY THE HORN MALFUNCTIONING. THE PROBLEM WAS DUE TO CLOCK SPRING FAILURE.
NHTSA complaint #10065113 — an unverified report by a vehicle owner.
at 69,000 milesWenatchee, WA
AIR BAGS
WHILE DRIVING AT 35 MPH AIR BAG LIGHT CAME ON ON THE DASH BOARD. WHEN AIR BAG LIGHT ILLUMINATED CRUISE CONTROL AND HORN STOPPED WORKING. DEALER FOUND THAT THE CLOCK SPRING NEEDED REPLACEMENT. A RECALL FOR 1996-1998 MODEL YEAR VEHICLES WAS ISSUED, BUT THIS VEHICLE WAS NOT INCLUDED DUE TO MODEL YEAR.
NHTSA complaint #10064608 — an unverified report by a vehicle owner.