Owners have filed 123 complaints
about the 1994 Pontiac Bonneville with NHTSA between 1995 and 2008.
The largest single group is the electrical system.
Across this model's run it ranks 8 of 13 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 35
Against the median year of the Pontiac Bonneville. 50 means typical for this
model; 100 means roughly double.
Severity — 100
25.2% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 13
8% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 1994 compares with every other Pontiac Bonneville
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
10,000 – 24,999 miles
17.7%
50,000 – 74,999 miles
17.7%
75,000 – 99,999 miles
323.1%
100,000 – 149,999 miles
323.1%
150,000+ miles
538.5%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 1995peak 21Aug 2008
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 146,000 milesBurnsville, MNFire
ELECTRICAL SYSTEM
DT: THE CONTACT STATED WHILE STOPPING AT A RED LIGHT HE DETECTED THE ODOR OF SOMETHING BURNING. HE SAW GRAY SMOKE COMING FROM THE HEATING AND AIR CONDITIONING VENTS, AND A YELLOW FLAME CLOSE TO THE CIGARETTE LIGHTER AREA. HE IMMEDIATELY PULLED OVER AND CALLED 911. THE FIRE DEPARTMENT ARRIVED AND DISTINGUISHED THE FIRE. THE FIRE DEPARTMENT DETERMINED THE FIRE WAS ELECTRICAL IN NATURE. THE VEHICLE WAS TOWED TO A SALVAGE YARD. NO REPAIRS COULD BE MADE DUE TO THE FIRE DAMAGE.
NHTSA complaint #10143532 — an unverified report by a vehicle owner.
at 127,000 milesCortland, OHCrash
STRUCTURE:FRAME AND MEMBERS
I WAS EXITING OFF ROUTE 82 AND HEADING EAST ON RT. 422 GOING ABOUT 30 MPH. EST. WHEN I HEARD A LOUD BANG SOUND. THE STEERING AND THE BRAKES WENT OUT AND THE CAR WAS OUT OF CONTROL. THE CAR CAME TO REST ABOUT 50 FT. AFTER THE CAR HIT A CONCRETE BARRIER. OHIO HIGHWAY STATE PATROL MADE A CRASH REPORT AND THE CAR WAS TOWED TO GREENWOOD AUTOBODY DEALERSHIP. THEY SAID THE ENGINE CRADLE BOLTS BROKE OUT THE FRAME. ALLOWING THE ENGINE AND DRIVE TRAIN TO DROP ON THE ROAD. DAMAGE IS BEING ESTIMATED BY THE AUTOBODY SHOP AND INSURANCE COMPANY. CAR HAS NOT BEEN REPAIRED YET.
NHTSA complaint #10073175 — an unverified report by a vehicle owner.
at 127,000 milesCortland, OHCrash
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
I WAS EXITING OFF ROUTE 82 AND HEADING EAST ON RT. 422 GOING ABOUT 30 MPH. EST. WHEN I HEARD A LOUD BANG SOUND. THE STEERING AND THE BRAKES WENT OUT AND THE CAR WAS OUT OF CONTROL. THE CAR CAME TO REST ABOUT 50 FT. AFTER THE CAR HIT A CONCRETE BARRIER. OHIO HIGHWAY STATE PATROL MADE A CRASH REPORT AND THE CAR WAS TOWED TO GREENWOOD AUTOBODY DEALERSHIP. THEY SAID THE ENGINE CRADLE BOLTS BROKE OUT THE FRAME. ALLOWING THE ENGINE AND DRIVE TRAIN TO DROP ON THE ROAD. DAMAGE IS BEING ESTIMATED BY THE AUTOBODY SHOP AND INSURANCE COMPANY. CAR HAS NOT BEEN REPAIRED YET.
NHTSA complaint #10073175 — an unverified report by a vehicle owner.
Woodstock, GA1 injured
AIR BAGS:FRONTAL
DRIVER AIR BAG DEPLOYED WHILE VEHICLE WAS PARKED. DRIVER SUFFERED FACIAL INJURIES. DAMAGE TO VEHICLE UNKNOWN AT THIS TIME. MR
NHTSA complaint #8022656 — an unverified report by a vehicle owner.
Gagetwon, MI1 injured
STEERING:HYDRAULIC POWER ASSIST SYSTEM
BENT AND TWISTED FINGERS. WHILE IN FLORIDA VISITING MY UNCLE AND AUNT (BEFORE HE DIED) I HAD NOTICED HIS FINGERS WERE BENT AS MY ARE. HE ALSO HAD A PERSISTENT PROBLEM WITH LEFT SHOULDER PAIN. WHEN IN FLORIDA THIS PAST JANUARY, I DROVE HIS 1994 BONNEVILLE. THE STEERING WAS TIGHT LIKE TO 2000 IMPALA. THIS ACCOUNTED FOR HIS GOING TO THE DOCTOR FOR SHOTS IN HIS SHOULDER AND AT ONE TIME A VISIT TO THE HOSPITAL ROOM BECAUSE OF THE SHOOTING PAIN WHICH HE BELIEVED WAS FROM A HEART ATTACK. SUBMITTED BY MIKE TOMICH 989-665-2311 BUT DIDN'T MAKE THE CONNECTIION WITH THE HARD STEERING. DT
NHTSA complaint #768845 — an unverified report by a vehicle owner.
Jefferson, GACrash2 injured
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
RIGHT REAR SEAT BELT BUCKLE RIPPED OUT OF BELT DURING HEAD ON IMPACT RESULTING IN INTERNAL INJURIES TO THE REAR PASSENGER.
NHTSA complaint #763758 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 150,000 milesLeslie, MI
POWER TRAIN
1994 PONTIAC BONNEVILLE. DUE TO CORROSION THE ENGINE CRADLE BOLTS / MOUNTING FAILED AND ENGINE FELL OUT OF CAR. LUCKILY IT WAS WHILE TURNING AROUND IN THE DRIVEWAY, IF IT HAD HAPPENED ON / AT ROAD SPEEDS THERE COULD EASILY HAVE BEEN LOSS OF STEERING CONTROL, MULTI CAR INVOLVEMENT, INJURIES, OR LOSS OF LIFE. GM SERVICE OFFERED ZERO HELP ON RECALL OR SERVICE BULLETIN INFORMATION AND DENIED ANY RESPONSIBILITY FOR DEFECT OR REPAIR.
NHTSA complaint #10239501 — an unverified report by a vehicle owner.
at 150,000 milesLeslie, MI
STRUCTURE:FRAME AND MEMBERS
1994 PONTIAC BONNEVILLE. DUE TO CORROSION THE ENGINE CRADLE BOLTS / MOUNTING FAILED AND ENGINE FELL OUT OF CAR. LUCKILY IT WAS WHILE TURNING AROUND IN THE DRIVEWAY, IF IT HAD HAPPENED ON / AT ROAD SPEEDS THERE COULD EASILY HAVE BEEN LOSS OF STEERING CONTROL, MULTI CAR INVOLVEMENT, INJURIES, OR LOSS OF LIFE. GM SERVICE OFFERED ZERO HELP ON RECALL OR SERVICE BULLETIN INFORMATION AND DENIED ANY RESPONSIBILITY FOR DEFECT OR REPAIR.
NHTSA complaint #10239501 — an unverified report by a vehicle owner.
at 160,000 milesNovi, MI
STRUCTURE:FRAME AND MEMBERS
DT*: THE CONTACT STATED WHILE DRIVING AT 25 MPH, THE REAR ENGINE CRADLE BOLT AND RETAINER PULLED THROUGH THE CRADLE. THE REAR CRADLE DROPPED TO THE GROUND AND THE STEERING SEPARATED. THIS RESULTED IN A LOSS OF CONTROL OF THE VEHICLE. IT WAS PUSHED OUT OF THE ROAD, AND TOWED TO THE RESIDENCE. THE CONTACT VERBALLY SPOKE WITH AN INDEPENDENT REPAIR MECHANIC ABOUT THE PROBLEM WHO SUGGESTED THE VEHICLE BE BROUGHT IN FOR INSPECTION.
NHTSA complaint #10147708 — an unverified report by a vehicle owner.
at 146,000 milesBurnsville, MNFire
ELECTRICAL SYSTEM
DT: THE CONTACT STATED WHILE STOPPING AT A RED LIGHT HE DETECTED THE ODOR OF SOMETHING BURNING. HE SAW GRAY SMOKE COMING FROM THE HEATING AND AIR CONDITIONING VENTS, AND A YELLOW FLAME CLOSE TO THE CIGARETTE LIGHTER AREA. HE IMMEDIATELY PULLED OVER AND CALLED 911. THE FIRE DEPARTMENT ARRIVED AND DISTINGUISHED THE FIRE. THE FIRE DEPARTMENT DETERMINED THE FIRE WAS ELECTRICAL IN NATURE. THE VEHICLE WAS TOWED TO A SALVAGE YARD. NO REPAIRS COULD BE MADE DUE TO THE FIRE DAMAGE.
NHTSA complaint #10143532 — an unverified report by a vehicle owner.
at 14,525 milesStillwater, MN
STRUCTURE:FRAME AND MEMBERS
DT: THE CONTACT OWNS A 1994 PONTIAC BONNEVILLE. THE ENGINE FELL OUT OF THE VEHICLE IN JUNE OF 2005 WHILE SLOWLY PULLING OUT FROM A STOP LIGHT. HE HEARD A LOUD CLUNK AND LOST STEERING CONTROL AND THE CAR DRIFTED TO THE CURB AND STOPPED. THE GM MANUFACTURER WANTED TO KNOW HOW THE VEHICLE WAS MAINTAINED. WHEN THE MANUFACTURER FOUND OUT THAT THEY DONE ALMOST ALL THE MAINTENANCE THEY TOLD HER THAT THE VEHICLE WAS TEN YEARS OLD. SHE UNDERSTOOD THIS, BUT SHE STILL FELT THAT AN ENGINE SHOULD NOT JUST FALL OUT OF A VEHICLE. HER PRIMARY CONCERN WAS TO MAKE NHTSA AND THE MANUFACTURER AWARE OF THIS PROBLEM BECAUSE IF DRIVING AT A HIGH SPEED AND THIS HAPPENED THEN YOU WOULD LOSE ALL STEERING CAPABILITIES . THIS WAS A SAFETY ISSUE. THE VEHICLE WAS REPAIRED AT A REPAIR SHOP AND THE REPAIR SHOP TOLD HER THAT THEY HAD A FORD TAURUS THAT HAD THE SAME PROBLEM. ALSO, ANOTHER DEALERSHIP TOLD HER THAT THEY HAD A DODGE INTREPID WITH THE SAME PROBLEM . THERE IS A FRAME THAT HOLDS THE ENGINE AND TRANSMISSION TO THE BODY OF THE CAR. THERE IS A LARGE THREE INCH DIAMETER WASHER THAT IS UNDER A METRIC .5 INCH DIAMETER BOLT. THE BOLT DID NOT FAIL, BUT THE WASHER DID FAIL. THERE ARE FOUR BOLTS IN THE REAR AND TWO BOLTS IN THE FRONT, AND THE TWO IN THE FRONT WERE OKAY, BUT THE FOUR IN THE REAR BROKE AWAY AND FAILED. THE GM BUSHING PART NUMBER IS 25536051 FOR THE FRONT TWO BOLTS.*AK UPDATED 01/19/06.
NHTSA complaint #10137249 — an unverified report by a vehicle owner.
Ionia, MI
STRUCTURE:FRAME AND MEMBERS
TURNING INTO STREET WHEN THE ENGINE CRADLE FELL OUT IN THE REAR. LOSS OF ALL STEERING. HAD A CUTLASS SUPREME THAT DID THAT ALSO EXCEPT THERE WAS A RECALL. HUGE SAFETY HAZARD, A VEHICLE GOING DOWN THE ROAD NO STEERING??? WHAT WOULD HAVE HAPPENED IF I WAS NOT FAMILIAR WITH THIS IN THE FIRST PLACE. GM NEEDS A RECALL ON THIS.
NHTSA complaint #10135775 — an unverified report by a vehicle owner.
at 92,000 milesMonroe, LA
ELECTRICAL SYSTEM
DT: WHILE THE CONSUMER WAS DRIVING THE VEHICLE IT WILL COMPLETELY SHUT DOWN. THIS OCCURRED BECAUSE OF IT OVERHEATED. BEFORE THIS OCCURRED THE BATTERY LIGHT CAME ON. THE PROBLEM HAPPENED MULTIPLE TIMES. THERE ALMOST HAST BEEN AN ACCIDENT. THE CONSUMER TOOK VEHICLE TO THE DEALERSHIP MULTIPLE TIMES BEFORE THEY FINALLY DISCOVERED THE PROBLEM. THE HAVE DONE OTHER THINGS TO THE VEHICLE TRYING TO FIX THE PROBLEM, BUT IT DID NOT WORK. THEY HAVE FOUND IT TO BE AN ELECTRICAL PROBLEM.
NHTSA complaint #10133973 — an unverified report by a vehicle owner.
at 150,000 milesLansing, MI
STRUCTURE:FRAME AND MEMBERS
DT: CONTACT STATES: THE CRADLE FELL OFF THE VEHICLE WHICH HELD THE SUSPENSION UP IN THE FRONT. THERE WERE FOUR BOLTS HOLDING IT UP, AND THE WASHERS RUSTED, CAUSING THIS FAILURE. DEALER SAID THEY HAD NOT SEEN THAT HAPPEN. THEY HAVE AGREED TO FIX IT ALL AT CONSUMER'S COST. CONTACT COMPLAINED TO GM, AND WAS TOLD THE CAR WAS TOO OLD.
NHTSA complaint #10125860 — an unverified report by a vehicle owner.
at 156,000 milesJackson, NJ
STRUCTURE:FRAME AND MEMBERS
FRAME HAS RUSTED OUT WHERE THE A-FRAME ATTACHES.
NHTSA complaint #10102276 — an unverified report by a vehicle owner.
at 88,000 milesPittston, PA
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
1. NOISE FROM FRONT END OF VEHICLE 2. BOLTS HOLDING MOTOR TO K FRAME SNAPPED DROPPING MOTOR TO THE GROUND - LOST CONTROL OF STEERING - CAR HAS NEVER HAD SERIOUS PROBLEMS.*AK 3. TOWED FOR SERVICE - COURSE OF ACTION PENDING.
NHTSA complaint #10086943 — an unverified report by a vehicle owner.
at 127,000 milesCortland, OHCrash
STRUCTURE:FRAME AND MEMBERS
I WAS EXITING OFF ROUTE 82 AND HEADING EAST ON RT. 422 GOING ABOUT 30 MPH. EST. WHEN I HEARD A LOUD BANG SOUND. THE STEERING AND THE BRAKES WENT OUT AND THE CAR WAS OUT OF CONTROL. THE CAR CAME TO REST ABOUT 50 FT. AFTER THE CAR HIT A CONCRETE BARRIER. OHIO HIGHWAY STATE PATROL MADE A CRASH REPORT AND THE CAR WAS TOWED TO GREENWOOD AUTOBODY DEALERSHIP. THEY SAID THE ENGINE CRADLE BOLTS BROKE OUT THE FRAME. ALLOWING THE ENGINE AND DRIVE TRAIN TO DROP ON THE ROAD. DAMAGE IS BEING ESTIMATED BY THE AUTOBODY SHOP AND INSURANCE COMPANY. CAR HAS NOT BEEN REPAIRED YET.
NHTSA complaint #10073175 — an unverified report by a vehicle owner.
at 127,000 milesCortland, OHCrash
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
I WAS EXITING OFF ROUTE 82 AND HEADING EAST ON RT. 422 GOING ABOUT 30 MPH. EST. WHEN I HEARD A LOUD BANG SOUND. THE STEERING AND THE BRAKES WENT OUT AND THE CAR WAS OUT OF CONTROL. THE CAR CAME TO REST ABOUT 50 FT. AFTER THE CAR HIT A CONCRETE BARRIER. OHIO HIGHWAY STATE PATROL MADE A CRASH REPORT AND THE CAR WAS TOWED TO GREENWOOD AUTOBODY DEALERSHIP. THEY SAID THE ENGINE CRADLE BOLTS BROKE OUT THE FRAME. ALLOWING THE ENGINE AND DRIVE TRAIN TO DROP ON THE ROAD. DAMAGE IS BEING ESTIMATED BY THE AUTOBODY SHOP AND INSURANCE COMPANY. CAR HAS NOT BEEN REPAIRED YET.
NHTSA complaint #10073175 — an unverified report by a vehicle owner.
at 84,000 milesBethel, OH
UNKNOWN OR OTHER
I HAVE NOT SOUGHT ANY INFORMATION ON THIS PROBLEM AS OF YET BECAUSE I THOUGHT THERE WAS NOTHING I COULD DO SINCE MY CAR WAS ALREADY SIX YEARS OLD WHEN THE PROBLEM FIRST STARTED. NOW I HAVE PEELING PAINT IN SEVERAL SPOTS ON MY CAR AND IT LOOKS TERRIBLE. THE REST OF THE CAR IS IN MINT CONDITION. I STILL BELIEVE GM SHOULD PAY FOR RE-PAINTING BECAUSE THEY KNEW OF THEIR DEFECT YEARS AGO. IS THERE ANYTHING I CAN DO TO GET THIS DONE?
NHTSA complaint #10069011 — an unverified report by a vehicle owner.
Atlanta, GA
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
FUEL GAUGE SYSTEM IS NOT WORKING AT ALL. VEHICLE WAS BOUGHT USED.
NHTSA complaint #10038084 — an unverified report by a vehicle owner.
Sarasota, FL
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATES WHILE DRIVING THE VEHICLE AT ANY SPEED AND WITH NO WARNING VEHICLE GOT SHUT OFF, CAUSING CONSUMER TO PULL OFF THE ROAD. DEALER HAS INSPECTED VEHICLE SEVERAL TIMES, AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM.
NHTSA complaint #10025004 — an unverified report by a vehicle owner.
at 69,000 milesRochester, NY
UNKNOWN OR OTHER
THE CONSUMER PURCHASED A VEHICLE WITH A PAINT DEFECT. THE DEALER KNEW ABOUT THIS DEFECT AND STATED THAT THE PAINT NEVER ADHERED TO THE PRIMER. *SCC *NLM
NHTSA complaint #568023 — an unverified report by a vehicle owner.
Woodstock, GA1 injured
AIR BAGS:FRONTAL
DRIVER AIR BAG DEPLOYED WHILE VEHICLE WAS PARKED. DRIVER SUFFERED FACIAL INJURIES. DAMAGE TO VEHICLE UNKNOWN AT THIS TIME. MR
NHTSA complaint #8022656 — an unverified report by a vehicle owner.
Woodstock, GA
AIR BAGS
CONSUMER STATES WHILE THE VEHICLE WAS PARKING AT HOME THE PASSEGER AIR BAG DEPLOY. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFROMATION:: MR
NHTSA complaint #8022612 — an unverified report by a vehicle owner.
Gagetwon, MI1 injured
STEERING:HYDRAULIC POWER ASSIST SYSTEM
BENT AND TWISTED FINGERS. WHILE IN FLORIDA VISITING MY UNCLE AND AUNT (BEFORE HE DIED) I HAD NOTICED HIS FINGERS WERE BENT AS MY ARE. HE ALSO HAD A PERSISTENT PROBLEM WITH LEFT SHOULDER PAIN. WHEN IN FLORIDA THIS PAST JANUARY, I DROVE HIS 1994 BONNEVILLE. THE STEERING WAS TIGHT LIKE TO 2000 IMPALA. THIS ACCOUNTED FOR HIS GOING TO THE DOCTOR FOR SHOTS IN HIS SHOULDER AND AT ONE TIME A VISIT TO THE HOSPITAL ROOM BECAUSE OF THE SHOOTING PAIN WHICH HE BELIEVED WAS FROM A HEART ATTACK. SUBMITTED BY MIKE TOMICH 989-665-2311 BUT DIDN'T MAKE THE CONNECTIION WITH THE HARD STEERING. DT
NHTSA complaint #768845 — an unverified report by a vehicle owner.
Lake Worth, FL
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND NO WARNING THE VEHICLE WILL SHUT OFF. CONSUMER ALSO STATES THAT IT IS HARD TO RESTART THE VEHICLE WHEN THIS OCCURS. DEALER NOTIFIED. NLM
NHTSA complaint #8020010 — an unverified report by a vehicle owner.
York, PA
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
I PURCHASED THIS VEHICLE NEW. WITHIN 6MO THE FIRST ALTERNATOR PROBLEM OCCURRED. IN THE PAST 8YEARS I HAVE HAD 10 ALTERNATORS AND 4 BATTERIES PUT IN THE VEHICLE. EVERYTIME THE BATTERY GUAGE WOULD GO LOW WHEN CHECKED I WAS TOLD THAT THE PROBLEM WAS THE ALTERNATOR. ON ONE OCCASSION I TOOK MY CAR DUE TO THE FACT THE DEALER WAS CLOSED, TO ANOTHER CAR REPAIR SHOP WHO REPLACED THE BATTERY BUT STATED THERE IS AN ELECTRICAL PROBLEM AND UNTIL THAT IS FIXED I WILL STILL HAVE ALTERNATOR/ BATTERY PROBLEMS. I HAVE DISCUSSED THE SITUATION WITH THE DEALERTO NO SATISFACTION. INITIALLY THE CAR WAS UNDER WARRANTY SO THE DEALER REPLACED PARTS. THEN THE EXTENDED WARRANTY I PURCHASED KICKED IN, AGAIN PAYING FOR PARTS. WHEN THE WARRANTYEXPIRED I HAD GREAT EXPENSE PAYING FOR PARTS AND LABOR. I ALSO LOST USE OF MY VEHICLE AND HAD TO FIND ALTERNATE TRANSPORTATION. I CALLED GM CUSTOMER SERVICE AND THEY NEVER GOT BACK TO ME . AFTER SEVERAL CALLS AND PHONE CONVERSATIONS WITH SEVERAL PEOPLE GM STATED I SHOULD GO BACK TO THE DEALER IT WAS A DEALER PROBLEM. WHEN I TALKED TO THE DEALER AND SERVICE MANAGER THEY SAID IT WASN'T THEIR PROBLEM. THAT IT IS A DESIGN PROBLEM AND THAT THE CAR DRAWS A LOT OF ELECTRIC AL POWER. THEY COULD ONLY RECOMEND PUTTING IN A NEW WIRING SYSTEM ROUGH COST 3,000 BUT COULD NOT TELL ME THIS WOULD RESOLVE THE PROBLEM. I KNOW MY CAR IS NOW 8 YEARS OLD. I HAVE ALL THE REPAIR BILLS SHOWING NINE GOING ON TEN ALTERNATORS. THE PROBLEM IS ON GOING AND I WAS TOLD YESTERDAY I NEED ANOTHER ALTERNATOR. THE DEALER'S ONLY SUGGESTION TO ME AS A CONSUMER IS THAT THEY COULD SELL ME ANOTHER CAR. WHY WOULD I BUY ANOTHER CAR FROM THEM IF THEY SOLD ME A PREVIOUS CAR WITH ALL THESE PROBLEMS AND WON'T HELP ME FIX THEM. I AM AT A LOSS. MY CAR DOESN'T FALL UNDER LEMON LAW ALTHOUGH 9 SOON TO BE 10 ALTERNATORS TO ME QUALIFIES AS A LEMON. BECAUSE THE CAR IS OLDER THAT IS THE EXCUSE I AM GIVEN. CAN YOU HELP ME PLEASE!!!!!
NHTSA complaint #765455 — an unverified report by a vehicle owner.
York, PA
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
I PURCHASED THIS VEHICLE NEW. WITHIN 6MO THE FIRST ALTERNATOR PROBLEM OCCURRED. IN THE PAST 8YEARS I HAVE HAD 10 ALTERNATORS AND 4 BATTERIES PUT IN THE VEHICLE. EVERYTIME THE BATTERY GUAGE WOULD GO LOW WHEN CHECKED I WAS TOLD THAT THE PROBLEM WAS THE ALTERNATOR. ON ONE OCCASSION I TOOK MY CAR DUE TO THE FACT THE DEALER WAS CLOSED, TO ANOTHER CAR REPAIR SHOP WHO REPLACED THE BATTERY BUT STATED THERE IS AN ELECTRICAL PROBLEM AND UNTIL THAT IS FIXED I WILL STILL HAVE ALTERNATOR/ BATTERY PROBLEMS. I HAVE DISCUSSED THE SITUATION WITH THE DEALERTO NO SATISFACTION. INITIALLY THE CAR WAS UNDER WARRANTY SO THE DEALER REPLACED PARTS. THEN THE EXTENDED WARRANTY I PURCHASED KICKED IN, AGAIN PAYING FOR PARTS. WHEN THE WARRANTYEXPIRED I HAD GREAT EXPENSE PAYING FOR PARTS AND LABOR. I ALSO LOST USE OF MY VEHICLE AND HAD TO FIND ALTERNATE TRANSPORTATION. I CALLED GM CUSTOMER SERVICE AND THEY NEVER GOT BACK TO ME . AFTER SEVERAL CALLS AND PHONE CONVERSATIONS WITH SEVERAL PEOPLE GM STATED I SHOULD GO BACK TO THE DEALER IT WAS A DEALER PROBLEM. WHEN I TALKED TO THE DEALER AND SERVICE MANAGER THEY SAID IT WASN'T THEIR PROBLEM. THAT IT IS A DESIGN PROBLEM AND THAT THE CAR DRAWS A LOT OF ELECTRIC AL POWER. THEY COULD ONLY RECOMEND PUTTING IN A NEW WIRING SYSTEM ROUGH COST 3,000 BUT COULD NOT TELL ME THIS WOULD RESOLVE THE PROBLEM. I KNOW MY CAR IS NOW 8 YEARS OLD. I HAVE ALL THE REPAIR BILLS SHOWING NINE GOING ON TEN ALTERNATORS. THE PROBLEM IS ON GOING AND I WAS TOLD YESTERDAY I NEED ANOTHER ALTERNATOR. THE DEALER'S ONLY SUGGESTION TO ME AS A CONSUMER IS THAT THEY COULD SELL ME ANOTHER CAR. WHY WOULD I BUY ANOTHER CAR FROM THEM IF THEY SOLD ME A PREVIOUS CAR WITH ALL THESE PROBLEMS AND WON'T HELP ME FIX THEM. I AM AT A LOSS. MY CAR DOESN'T FALL UNDER LEMON LAW ALTHOUGH 9 SOON TO BE 10 ALTERNATORS TO ME QUALIFIES AS A LEMON. BECAUSE THE CAR IS OLDER THAT IS THE EXCUSE I AM GIVEN. CAN YOU HELP ME PLEASE!!!!!
NHTSA complaint #765455 — an unverified report by a vehicle owner.
Sullivan, NH
STEERING: STEERING WHEEL/HANDLE BAR
I WAS DRIVING UP MY DRIVEWAY AT A SPEED OF ABOUT 3 MILES PER HOUR WHEN THE STEERING WHEEL LITERALLY FELL INTO MY LAP. THE CAR WAS UNSTEERABLE. I HAD JUST MOVED TO NH AND CALLED TH ELOCAL DEALER.....FAIRFIELD IN KEENE. THEY CAME OUT AND FLATBEDDED THE CAR TO THE SHOP. 4 WEEKS LATER AFTER THEY LOCATED THE PARTS I WAS TOLD THAT THE COLLAR THAT HOLDS THE STEERING COLUMN HAD BROKE AND THAT THIS SHOULD NEVER HAD HAPPENED UNLESS I WAS IN A HEAD ON COLLISION AND THE AIRBAGS DEPLOYED. THIS COULD HAVE BEEN A VERY DANGEROUS SITUATION IF I HAD BEEN DRIVING DOWN THE HIGHWAY AT A HIGHER SPEED. GM SAID IT WAS THE RESPONIBILITY OF ME TO PROVE IT WAS A DEFECTIVE PART. I BELIEVE THAT THEY SHOULD INVESTIGATE IT. I SPOKE TO THE ESIS ..GREG THRASHER.. ON 7/24/2002. PHONE 1-800-888-0164. WHO TOLD ME IT WOULD BE IMPOSSIBLE TO TELL IF THE PART WAS EVER DEFECTIVE. PLEASE LOOK INTO THIS MATTER. THANK YOU.
NHTSA complaint #764758 — an unverified report by a vehicle owner.
Jefferson, GACrash2 injured
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
RIGHT REAR SEAT BELT BUCKLE RIPPED OUT OF BELT DURING HEAD ON IMPACT RESULTING IN INTERNAL INJURIES TO THE REAR PASSENGER.
NHTSA complaint #763758 — an unverified report by a vehicle owner.
LA Grande, OR
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
AM REPORTING FAILED ENGINE ON 1994 BONNEVILLE FOR NO APPARENT REASON. HAVE TALKED TO OTHER PEOPLE WHO HAVE HAD RODS GO OUT ON THEIR ENGINES ALSO AND THOUGHT MAYBE SOMEONE OUGHT TO LOOK INTO MANUFACTURERS LIABILITY FOR PRODUCING INFERIOR MOTOR AND SELLING TO CONSUMERS. HAD CAR IN SHOP 3 OR 4 TIMES FOR A CLICKING SOUND AND THEY FOUND NOTHING UP UNTIL THIS LAST TIME. PLEASE HELP ON THIS MATTER IF YOU CAN. DON'T KNOW WHO ELSE TO CONTACT.
NHTSA complaint #753203 — an unverified report by a vehicle owner.