2023 RAM 1500 headlight problems

EXTERIOR LIGHTING

This vehicle was purchased used from Carvana, LLC on [date] with three open safety recalls unrepaired at time of sale: NHTSA #23V-799, #24V-754, and Campaign #48A. The vehicle was previously owned by a rental car company and was transferred at auction while these recalls were open, in apparent violation of 49 U.S.C. § 30120(i), which prohibits rental companies from selling vehicles with unremedied open recalls. Despite Carvana's own signed Recall Acknowledgment listing these recalls as open, their delivery agent verbally represented the recalls had been fixed. All three recalls remain unrepaired as of this filing

NHTSA complaint #11754301 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

The contact owns 2023 Ram 1500. The contact stated that upon purchase of the vehicle, the vehicle was serviced for NHTSA Campaign Number: 23V799000(Steering, Exterior Lighting). Despite the recall repair, the contact stated that the failure continued to occur as the high beams would active when using the turn signals. The contact stated that the failure was most prominent at night as the high beams would become so bright that it would blind other drivers. The dealer was notified of the failure and the contact was given a diagnostic fee to have the vehicle inspected, the contact denied the service. The manufacturer was then notified multiple times about the failure and the contact was given two case numbers regarding the defect. The vehicle was not repaired. The failure mileage was approximately 52,600.

NHTSA complaint #11736951 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

no power for trailer park lights tried to attach a trailer and no power. same issue as current recall for a year newer vehicle. the recall should be expanded. I have power to fuse but none going back to the plug. I searched internet for fixes and found the recall

NHTSA complaint #11730438 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

* Sudden shutdown while driving * Dash failure * “Vehicle not in park” message * RF hub failure * Recall references While driving at highway speeds and without warning the entire dashboard shut off and the vehicle lost power. The message “Vehicle Not in Park” appeared. My son was forced to coast off the highway to safety. Once the vehicle stopped, it shifted itself into park. The truck restarted briefly but failed again shortly after. Luckily this time he was able to drift into a nearby gas station. At that point the vehicle had no dashboard lights, no ignition response, and no electrical power to the drivetrain, though interior lights still worked. Vehicle would not start and needed to be towed to the dealership where is sat for 12 days before they replaced a water damaged RF hub. There was no cracks or leaks located but there was water damage. Weather conditions: Sunny and dry, temperatures in the mid-50s. This failure created a dangerous situation. While driving at highway speed. This incident placed my sons life and the lives of others on the road in danger. Since this frightening event, we have conducted extensive research and discovered that this appears to be a well-documented issue affecting Dodge Ram trucks, specifically involving moisture entering the cab and damaging the RF hub, which can cause electrical failures and loss of drive power. The dash shutting off and truck losing power while driving — is a major safety issue. Situations like this are known to fall under sudden loss of power / drive power investigations by the National Highway Traffic Safety Administration (NHTSA). I' am requesting a formal investigation into the moisture intrusion issue affecting Ram trucks, consideration for a recall or technical service bulletin addressing this defect and invoice reimbursement.

NHTSA complaint #11723895 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

My left blinker randomly comes on but if I turn on the right signal the left goes off and right doesn't work and will eventually work normally again

NHTSA complaint #11660009 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

The vehicle has always had an issue with turn signal canceling the left hand turn probably fails 30/40% of the time. There was a recall on this but requires a diagnostic to be performed. This has been completed twice and didn’t fail, but service writer and tech both witnessed it not working during driving test. Problem is StarParts won’t send parts to dealer because it passes their diagnostic. After complaints to dealer now StarParts wants to run test a third time the dealer and I agree the outcome will be the same. I sent email to StarParts regional manager (Benton Kuchefskil) twice and he refuses to respond. Basically the issue is they confirm it does not function properly but they won’t repair it because it passes their diagnostics. I have been trying to get this repaired since December

NHTSA complaint #11647616 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

The contact owns a 2023 Ram 1500. The contact had received notifications of NHTSA Campaign Numbers: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC) and 24V729000 (STEERING, EXTERIOR LIGHTING); however, the parts to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool shows no open recall.

NHTSA complaint #11622930 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

When using the left turn signal the blinker does not reset after making the turn. Could potentially lead to an accident if other drivers think I intend to turn left and don't. Has not been inspected yet. No system warning lights.

NHTSA complaint #11613202 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

Turn signal is not cancelling after turning. Brough vehicle back to dealership and they did not have the part to fix it and never called me back. Looked in the NHTSA recall listing and saw that issues with turn signals have been previously reported under 23V799000. What can I do?

NHTSA complaint #11600937 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

Turn signal stock fails to shut off turn signal after turning left same problem as recall 23V-799 for 2023 standard 1500

NHTSA complaint #11595108 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

The issue concerns the steering column control module, when the turn signal is used or activate the turn signal self-canceling feature may not function properly. Either issue can cause confusion or reduce visibility for other vehicles, increasing the risk of a crash. I have asked the dealer to fix the issue but have told me they have been out of stock of the part and I have been waiting over 6 months for the fix with no resolution.

NHTSA complaint #11558679 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

The left turn signal does not turn off after the turn is completed.

NHTSA complaint #11547035 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

Left turn signal doesn’t cancel on its own. You signal left and you make a left turn and the signal is still blinking. This is a widespread issue according to other Ram 1500 owners.

NHTSA complaint #11547012 — an unverified report by a vehicle owner.