2023 RAM 1500 problems

STEERING

Suspect faulty EPS module / rack and pinion. Was driving down the road, went to make a right turn and my steering wheel went stiff / hard, the "Power Steering Unavailable" light popped up on the dash, and I had to crank my wheel to the right as hard as I could to avoid scraping the person waiting to turn left in front of me! I ensured my battery has proper voltage, checked the fuse, and ensured power was going to the rack and pinion. I tried removing the negative cable on the battery to "reset" the system, but no change. I have seen multiple complaints and a class action suit from 2024 in the works. This is crazy!

NHTSA complaint #11757116 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2023 Ram 1500. The contact stated that while driving at an undisclosed speed on several occasions, the 12-Volt battery had low voltage which failed to provide enough power for the display screen, the fuel system, and other electric features. The contact stated that the failure caused the vehicle to shut off and not be able to drive. The contact stated that the vehicle was jumpstarted, and the vehicle started. The battery was replaced; however, the battery replacement failed to fix the vehicle. The vehicle was taken to a dealer but was not yet diagnosed. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 127,150.

NHTSA complaint #11756796 — an unverified report by a vehicle owner.

POWER TRAIN

The truck has done this four times since 01/22/2026. While still moving slowly the truck will do this while going down the highway. One other safety issue was when I merged into traffic on the highway (You have to merge into the fast lane at this location) the truck wouldn't go past 4th gear approximately 40 mph with cars coming up on me at 70. All of these problems correct when I can get the truck restarted.

NHTSA complaint #11756163 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

*VIN:* [XXX] *Make/Model/Year:* 2023 RAM 1500 LARAM DT *Mileage at failure:* 53,883 *Recall:* 75B - ABS Module Configuration Mismatch (launched 09/12/2024) + 67D Rear Seat Belt Buckle Anchor Bolt (08/06/2026) + A1B Turn Signal Lever Latch (10/08/2024) *Dealer:* Falvey's Motors Inc DBA Falvey's Premium, 300 Broadway, Norwich, CT 06360 — RO [XXX] / Control [XXX] — Service Advisor Caitlin Violette — 08/11/2026 08:02-09:17 *Problem:* Dealer performed Recall 75B - Reprogram ABS Module per correction. 9 miles later at 09:50 same day, odometer 53,883, vehicle displayed "Service Electronic Stability Control" message with ABS warning light, traction control off light, stability control light, check engine light, and parking brake warning (P)! light illuminated simultaneously. Photo taken at time of failure shows all lights on. This indicates ABS module configuration failed and stability control is disabled, creating unsafe braking condition. Recall remedy did not correct defect. Vehicle requires module replacement, not just reprogram. Original RO mileage in 53,874, out 53,874, failure mileage 53,883 — 9 miles post-repair. *Safety Risk:* Loss of ABS and Electronic Stability Control during braking — increased risk of skid/crash, especially in wet conditions. This is exactly the condition Recall 75B was intended to prevent. *Requested Action:* NHTSA to document failed recall remedy and require FCA to replace ABS module under warranty INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11756140 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The truck has done this four times since 01/22/2026. While still moving slowly the truck will do this while going down the highway. One other safety issue was when I merged into traffic on the highway (You have to merge into the fast lane at this location) the truck wouldn't go past 4th gear approximately 40 mph with cars coming up on me at 70. All of these problems correct when I can get the truck restarted.

NHTSA complaint #11756163 — an unverified report by a vehicle owner.

ENGINE

The truck has done this four times since 01/22/2026. While still moving slowly the truck will do this while going down the highway. One other safety issue was when I merged into traffic on the highway (You have to merge into the fast lane at this location) the truck wouldn't go past 4th gear approximately 40 mph with cars coming up on me at 70. All of these problems correct when I can get the truck restarted.

NHTSA complaint #11756163 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

This vehicle was purchased used from Carvana, LLC on [date] with three open safety recalls unrepaired at time of sale: NHTSA #23V-799, #24V-754, and Campaign #48A. The vehicle was previously owned by a rental car company and was transferred at auction while these recalls were open, in apparent violation of 49 U.S.C. § 30120(i), which prohibits rental companies from selling vehicles with unremedied open recalls. Despite Carvana's own signed Recall Acknowledgment listing these recalls as open, their delivery agent verbally represented the recalls had been fixed. All three recalls remain unrepaired as of this filing

NHTSA complaint #11754301 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

This vehicle was purchased used from Carvana, LLC on [date] with three open safety recalls unrepaired at time of sale: NHTSA #23V-799, #24V-754, and Campaign #48A. The vehicle was previously owned by a rental car company and was transferred at auction while these recalls were open, in apparent violation of 49 U.S.C. § 30120(i), which prohibits rental companies from selling vehicles with unremedied open recalls. Despite Carvana's own signed Recall Acknowledgment listing these recalls as open, their delivery agent verbally represented the recalls had been fixed. All three recalls remain unrepaired as of this filing

NHTSA complaint #11754301 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

This vehicle was purchased used from Carvana, LLC on [date] with three open safety recalls unrepaired at time of sale: NHTSA #23V-799, #24V-754, and Campaign #48A. The vehicle was previously owned by a rental car company and was transferred at auction while these recalls were open, in apparent violation of 49 U.S.C. § 30120(i), which prohibits rental companies from selling vehicles with unremedied open recalls. Despite Carvana's own signed Recall Acknowledgment listing these recalls as open, their delivery agent verbally represented the recalls had been fixed. All three recalls remain unrepaired as of this filing

NHTSA complaint #11754301 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2023 Ram 1500. The contact stated that while driving on several occasions at various speeds, the seat belt, ABS, check engine, and other unknown warning lights illuminated. The contact stated that the messages “Service Transmission – Continue in D – Do Not Shift or Turn off Engine until You Reach a Desired Location”, "Service Power Steering", "Service Parking Brake", "Park Sense Temporary Unavailable", "Service Transmission – Continue in D”, and “Do Not Turn off Engine”, “No Buss” were displayed. Additionally, the windshield wipers activated inadvertently. The contact stated that on one occasion, while in the middle of traffic, the vehicle was pulled over to the side of the road and the contact attempted to turn off the vehicle by depressing the ON/OFF button, but the vehicle failed to turn off. After several attempts, the contact was able to turn off the vehicle. The contact turned off and restarted the vehicle several times to reboot the vehicle. When the vehicle was restarted, the vehicle failed to accelerate. The vehicle was towed to a dealer where it was diagnosed that there was an unknown issue with the wiring on the passenger’s side of the vehicle. The vehicle was repaired, but the failure reoccurred 1 year and 7 months later. The vehicle was taken to another dealer where it was diagnosed and determined that the CAN-C network was offline, the OCM was the module taking the bus down, circuit D13 was at 0.37 volts instead of 2.7 volts, and D14 had 0 volts, indicating a ground short. A connector was found in the wiring diagram closer to the OCM that should only have the OCM in it. D14 was rubbed through on the seat frame where it ran down from XY420A. While the technician was removing the wiring harness, the short to ground was no longer present. The rubbed section of the wire was cut out, and a new wire was installed, but the failure reoccurred within 24 hours. The vehicle was taken to the same dealer where it was diagnosed and determined that wiring needed to be resecured. The vehicle was

NHTSA complaint #11753696 — an unverified report by a vehicle owner.

AIR BAGS

Turn signal lever wouldn’t return to neutral position after completing a left turn. There was already a recall for this but my truck somehow passed inspection and so the component was never replaced. Since it ‘passed’ the recall was closed. I will have to pay out of pocket ($1,099) to replace. The component is the clock spring. According to dealer’s diagnosis: Air Bag - Clockspring Assembly / Spiral Cable: Clock Spring Not retracting turn signal lever back to position This assembly consists of a clock spring, which is a coil that retracts and expands inside its housing as the steering wheel turns. Its function is to maintain electrical continuity for all the components on the drivers airbag.

NHTSA complaint #11753456 — an unverified report by a vehicle owner.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

Driving down highway and the sunroof randomly exploded, glass fell on us in the truck. Nothing hit the sunroof or caused the explosion! Looking online this is a known issue due to issues with the tempered glass in sunroof.

NHTSA complaint #11753220 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My truck had safety recall 24V-729 done to fix a turn signal that will not shut off. Since the recall I have had to have the same problem fixed an additional two times. The dealership will not classify it under the recall and have charged me for the repairs. They say that it is not the SCCM, which the recall says is the issue. My problem is that the turn signal has been fixed 3 times total.

NHTSA complaint #11751790 — an unverified report by a vehicle owner.

VISIBILITY:GLASS, SIDE/REAR

The back passenger window behind the driver shattered while I was in the vehicle. Window shattered from inside out no previous damage to the window , all of sudden it shattered. May daughter’s car seat is on that side luckily she was not hurt because she wasn’t in the vehicle at the time. But to think that she could have been because I was , I had just parked and the window directly behind me sounded like it exploded. RAM manufacturer does not want to take responsibility for this safety issue that is 100% a safety concern.

NHTSA complaint #11749984 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

While driving the factory-installed (OEM) tonneau cover suddenly detached from the truck bed and flew off. This was a critical safety hazard that could have caused a major accident for vehicles trailing behind me. I had secured the latches properly, and this incident was caused by a mechanical or hardware failure of the factory parts, not by user error.

NHTSA complaint #11748916 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I loaded cargo into the truck bed, ensured that the tonneau cover was fully closed and securely latched, and began my drive. While on the road, the cover detached and flew off due to wind resistance. Fortunately, it landed on the grass, but it could have caused a major accident or severe injury to the vehicle driving behind me. This incident occurred just one month after leasing the vehicle from Stellantis, and the truck bed cover was a factory-installed OEM component that came directly with the vehicle. Following the incident, I requested a repair from Stellantis. While they performed the repair, they claimed that the driver had failed to properly secure the latches to avoid liability. However, I am certain that I locked the latches correctly. The physical evidence contradicts the manufacturer's claim: the clean fracture on the detached latch and the severe upward warping of the bed rails undeniably prove that the latches were fully engaged, and that this was a critical manufacturing defect where the components could not withstand highway-speed wind resistance. This poses a serious safety risk to other motorists.

NHTSA complaint #11748934 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

The contact owns a 2023 Ram 1500. The contact stated that on approximately four occasions while driving at undisclosed speeds, the tailgate opened unexpectedly. The contact pulled over safely each time and closed the tailgate to continue driving. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 42,000.

NHTSA complaint #11747604 — an unverified report by a vehicle owner.

POWER TRAIN

The contact owns a 2023 Ram 1500. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated, and the engine seized. Additionally, the gear shifter independently shifted into park. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The failure had occurred while the contact was driving on a busy highway. The contact's wife, who was seated in the front passenger's seat, had since declined to ride in the vehicle. The vehicle was towed to the dealer where it was diagnosed with a failed power pack module. The contact was informed that the power pack module needed to be replaced. The vehicle was not repaired. The contact was informed that parts were ordered, and the parts were on back order. The manufacturer was not made aware of the failure. The failure mileage was approximately 17,000.

NHTSA complaint #11745965 — an unverified report by a vehicle owner.

SUSPENSION

The contact owns a 2023 Ram 1500. The contact stated that while pulling out of a parking spot, the steering wheel was turned and the front ball joints snapped. The contact stated that the driver’s side ball joint side snapped, and the passenger’s side ball joint was bent under the pressure. Due to the failure, the control arms were severely damaged, and the front driver’s side axle was ripped apart. The vehicle became inoperable. The vehicle was taken to an independent mechanic, but the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 53,000.

NHTSA complaint #11745919 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2023 Ram 1500. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated, and the engine seized. Additionally, the gear shifter independently shifted into park. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The failure had occurred while the contact was driving on a busy highway. The contact's wife, who was seated in the front passenger's seat, had since declined to ride in the vehicle. The vehicle was towed to the dealer where it was diagnosed with a failed power pack module. The contact was informed that the power pack module needed to be replaced. The vehicle was not repaired. The contact was informed that parts were ordered, and the parts were on back order. The manufacturer was not made aware of the failure. The failure mileage was approximately 17,000.

NHTSA complaint #11745965 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The Navigation screen bounces back and forth. It's been reset twice and it just goes back to bouncing around. This is a real issue that needs to be recalled and fixed immediately.

NHTSA complaint #11741404 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The Navigation screen bounces back and forth. It's been reset twice and it just goes back to bouncing around. This is a real issue that needs to be recalled and fixed immediately.

NHTSA complaint #11741404 — an unverified report by a vehicle owner.

POWER TRAIN

First incident, vehicle completely lost power and turned off while driving down highway, fortunately I was able to coast in to shoulder and request a tow. Second event the vehicle flashed all warning lights while traveling down interstate and had a quick shudder. This was similar to first incident. However, lights eventually cleared themselves and power wasn’t lost. Third incident vehicle warning lights flashed on and lost power. Eventually restarted and drove to dealership. Mechanic visually witnessed vehicle lose power again while in inspection bay. Engine control module was replaced during visit. Two weeks later, vehicle failed to start again with same symptoms of all the warning lights and check engine lights being on. Vehicle was able to start next day and was driven straight to dealership where it currently sits. These repeated and spontaneous engine failures, including when driving at highway speeds, are an extreme risk to my life and the life of others and are unacceptable for a vehicle with 45,000 miles.

NHTSA complaint #11740266 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

First incident, vehicle completely lost power and turned off while driving down highway, fortunately I was able to coast in to shoulder and request a tow. Second event the vehicle flashed all warning lights while traveling down interstate and had a quick shudder. This was similar to first incident. However, lights eventually cleared themselves and power wasn’t lost. Third incident vehicle warning lights flashed on and lost power. Eventually restarted and drove to dealership. Mechanic visually witnessed vehicle lose power again while in inspection bay. Engine control module was replaced during visit. Two weeks later, vehicle failed to start again with same symptoms of all the warning lights and check engine lights being on. Vehicle was able to start next day and was driven straight to dealership where it currently sits. These repeated and spontaneous engine failures, including when driving at highway speeds, are an extreme risk to my life and the life of others and are unacceptable for a vehicle with 45,000 miles.

NHTSA complaint #11740266 — an unverified report by a vehicle owner.