41 of the
273 complaints about the 2013 RAM 2500 are about the
electrical system — 15% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
44,500 miles.
DTC C0020-01 appeared after hitting a speed bump along with service TCS and ABS system. This message is displayed sometimes at random but mostly during common bumps in the road. Any wheel spin during wet weather also creates the message. Contacted the local Chrysler deal and was informed this was common and to report it. I have yet to spend money to fix the issue since finding that the wrong part is often replaced and I am no longer under warranty.
NHTSA complaint #11554389 — an unverified report by a vehicle owner.
Brentwood, CA
ELECTRICAL SYSTEM
Hi, I own a 2013 Dodge Ram 2500 and the door locks do not lock all the time. The concern here is that when I have children in the truck the child safety locks do not lock and to me this is a concern. I had the door lock actuators replaced and that still didnt fix the problem. After doing research, there is a body control module that controls all electrical functions to the interior of the truck. If you use a scan tool and clear any codes in the module the door locks work perfectly for about 5-6 start cycles. The part #68200252AG is not available through mopar and has no replacement part number that supersedes the old one. Other item to note is this part number is the 6th updated revision. There is something wrong here and Mopar doesnt seem to care.
NHTSA complaint #11552925 — an unverified report by a vehicle owner.
San Antonio, TX
ELECTRICAL SYSTEM
Front passenger door and both rear door locks operate intermittently. . Doors will unlock with key fob or either front door buttons or front door handles; but they will intermittently lock with key fob or front door buttons or while in drive. Doors not locking keep child safety locks from engaging and children being able to exit vehicle without being in park. Also, prevents vehicle from being securely locked and protecting from theft of items. Truck been to dealership and told of problem they checked but could only get it to replicate issue 2 times and found nothing causing the problem. I have also found multiple Ram forums with a lot of people with same issue. There haven't been any warning lamps or messages before or during issues. The problem is intermittently and has last anywhere from a couple of days to several months at a time.
NHTSA complaint #11487779 — an unverified report by a vehicle owner.
Lubbock, TX
ELECTRICAL SYSTEM
My alternator randomly for the past couple of years randomly surges voltage and the dealership has tried contacting for the recall but told me I have to make a report for s68 campaign for alternator fix
NHTSA complaint #11417541 — an unverified report by a vehicle owner.
at 24,000 milesRifle, CO
ELECTRICAL SYSTEM
THE LAST TIME MY TRUCK WAS IN FOR RECALL WAS IN 2016. THEY DID NOT FIX IT THEN AND HAVE NOT FIXED ANY RECALL SINCE, BUT THEY CLAM THAT THERE IS ONLY ONE RECALL OPEN AS OF DATE. NONE OF THE RECALLS HAVE BEEN REPAIRED. THIS IS BEING PENCEL WHIPED.
NHTSA complaint #11374203 — an unverified report by a vehicle owner.
at 58,241 milesPrescott Valley, AZ
ELECTRICAL SYSTEM
DOOR LOCKS NOT OPERATING PROPERLY WITH KEY FOB, DOOR PANEL CONTROL OR KEYLESS TOUCH ENTRY MECHANISMS. STARTED AS INTERMITTENT ISSUE BUT IS NOW HARD FAILURE...PROBLEM MANIFESTS WITH FOLLOWING SYMPTOM: USING ANY LOCK/UNLOCK MODE ONLY THE DRIVERS DOOR AND TAILGATE LOCK/UNLOCK, WHEREAS THE FRONT PASSENGER DOOR AND TWO REAR DOORS DO NOT LOCK OR UNLOCK WITH ANY AVAILABLE MECHANISM...ADDITIONALLY, THE FRONT PASSENGER DOOR AND TWO REAR DOORS DO NOT LOCK WITH THE SPEED ACTUATED LOCKING MECHANISM EITHER. THIS IS A SIGNIFICANT SAFETY ISSUE AND HAS BEEN BROUGHT UP IN SEVERAL OWNERS FORUMS.
NHTSA complaint #11365635 — an unverified report by a vehicle owner.
at 79,000 milesSmithtown, NY
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V739000 (ELECTRICAL SYSTEM). THE RECALL WAS REPAIRED BY WESTBURY JEEP CHRYSLER DODGE RAM (516-333-2666, LOCATED AT 111 BOND ST, WESTBURY, NY 11590) IN FEBRUARY OF 2018. IN OCTOBER OF 2019, WHILE DRIVING APPROXIMATELY 15 MPH, AN ODOR OF SMOKE WAS DETECTED. THE VEHICLE WAS PULLED OVER AND THE CONTACT SAW SMOKE UNDERNEATH THE HOOD. THE BATTERY INDICATOR WAS ALSO ILLUMINATED. THE CONTACT DISCONNECTED THE BATTERY AND THE VEHICLE STOPPED SMOKING. THE VEHICLE WAS TOWED TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR BURNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD SEND AN INVESTIGATOR. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.
NHTSA complaint #11277596 — an unverified report by a vehicle owner.
at 96,000 milesGeneva, OH
ELECTRICAL SYSTEM
BODY MOUNT CONTROL (BCM) . WHICH CONTROLS THE DOOR LOCKS HAS A HIGH RATE OF FAILURE INCLUDING MY TRUCK. DRIVERS DOOR LOCKS WHEN YOU HIT THE LOCK ON THE KEY FOB. BUT THE PASSENGER, AND BOTH BACK DOORS DO NOT DUE TO A FAULTY BODY MOUNT CONTROL (BCM). HAVE SEEN LOTS OF PEOPLE REPORTING SAME SYMPTOMS AND FAILURES ON 2013 RAM TRUCKS. VEHICLE WAS STATIONARY
NHTSA complaint #11240201 — an unverified report by a vehicle owner.
at 86,000 milesKeller, TX
ELECTRICAL SYSTEM
DRIVER SIDE AND TAIL GATE ARE THE ONLY ITEMS THAT WILL LOCK USING KEY FOB OR DOOR LOCK SWITCH
NHTSA complaint #11231386 — an unverified report by a vehicle owner.
at 89,000 milesCherokee, NC
ELECTRICAL SYSTEM
BACKUP CAMERA SCRAMBLES AND GOES OUT INTERMITTENTLY WHEN BACKING UP, AND REAR PASSENGER TAILLIGHT POSTING OUT IN SYSTEM MESSAGES ON STARTUP AND STORED MESSAGES BUT IS NOT OUT.
NHTSA complaint #11193753 — an unverified report by a vehicle owner.
at 50 milesBartlesville, OKFire
ELECTRICAL SYSTEM
WHILE DRIVING ALTERNATOR STARTED SMELLING AND RAPID CHANGES IN VOLTAGE. WHEN STOPPED AND OPENED HOOD ALTERNATOR WAS SMOKING AND STARTING TO CATCH ON FIRE. TRUCK WAS BEING DRIVEN ON CITY STREET AS WELL AS A HIGHWAY. I HAVE TAKEN THE TRUCK TO DEALERSHIP IN JULY TO CORRECT ALL RECALLS. THE DEALERSHIP DID ALL OTHER RECALLS OTHER THEN ALTERNATOR THEY SAID THEY DID NOT HAVE THE PARTS AND WOULD CALL ME WHEN THEY COULD GET THE PARTS. IT IS NOW DECEMBER 23RD AND NO CALL WHEN THE ISSUE HAPPENED.
NHTSA complaint #11163318 — an unverified report by a vehicle owner.
at 100,000 milesJustin, TX
ELECTRICAL SYSTEM
FAULTY BODY CONTROL MODULE (BCM) DOOR LOCKS RANDOMLY WORK MAKING IT A SAFETY ISSUE.
NHTSA complaint #11153952 — an unverified report by a vehicle owner.
at 1,000 milesPensacola, FL
ELECTRICAL SYSTEM
DOOR LOCKS SOMETIMES LOCK WHEN THE LOCKED BUTTON IS PRESSED. DOES NOT MATTER IF IT'S THE LOCK BUTTON ON THE TRUCK, THE AUTO LOCK ONCE YOU GO ABOVE 10MPH, OR THE LOCK BUTTON ON THE REMOTE. SINCE THE DOORS DO NOT LOCK, KIDS MAY BE ABLE TO EXIT THE VEHICLE AT SPEED AND GET HURT!
NHTSA complaint #11152299 — an unverified report by a vehicle owner.
at 64,000 milesHawthorne, CA
ELECTRICAL SYSTEM
DEAD PEDAL ISSUE WHEN ACCELERATING THEN MOMENTARILY LETTING OF THROTTLE AND REAPPLYING THROTTLE, THERE'S A 2-3 SECOND DELAYED RESPONSE. I'VE TAKEN IT TO THE DEALER AND THEY DON'T SEEM TO KNOW WHAT'S CAUSING IT.
NHTSA complaint #11114215 — an unverified report by a vehicle owner.
at 112,450 milesSpringfield, OH
ELECTRICAL SYSTEM
WIPERS RUNNING WITH KEY AND WIPER SWITCH OFF. WENT TO GO TO WORK AND WALKED OUTSIDE TO FIND WIPERS RUNNING IN LOW. DISCONNECT BATTERY TO STOP. WAITED 5 DAYS, AS SOON AS I CONNECTED, THEY STARTED UP. PULLED FUSE AND THEY STOPPED, HAVEN'T USED TRUCK SINCE.
NHTSA complaint #11112818 — an unverified report by a vehicle owner.
at 28,000 milesKeansburg, NJ
ELECTRICAL SYSTEM
2 MONTHS AFTER RECALL WAS PERFORMED FOR THE SCR CATALYST FAILURE IN THE RAM 2500 2013 TRUCK, THE DEF SYSTEM HAS UNDERGONE A COMPLETE FAILURE AND NO LONGER FUNCTIONS. THE TRUCK IN CURRENTLY IN A MILEAGE COUNT DOWN THAT CAN NOT BE STOPPED UNTIL REPAIRED BY THE DEALER. THE VEHICLE WILL BE UNDRIVABLE ONCE THE COUNTDOWN REACHES ZERO. THE SYSTEM UNDERWENT COMPLETE FAILURE WHILE DRIVING AT HIGHWAY SPEEDS IN THE RAIN. THE FUSE FOR THE SCR FEED HAS BEEN REPLACED TWICE SINCE THE ISSUE FIRST APPEARED AND EACH TIME IT HAS HAPPENED DURING WET CONDITIONS. NO STANDING BODIES OF WATER WERE CROSSED AND NO RIVERS WERE FORDED. THE VEHICLE DID NOT HAVE ANY OF THESE PROBLEMS PRIOR TO THE RECALL AND COULD BE DRIVEN IN WET WEATHER WITHOUT WORRY. THE VEHICLE IS NOW A MAJOR SAFETY HAZARD AND CONTINUES TO HAVE RECALLS MADE TO IT THAT HAVE NO SOLUTION. THERE ARE TWO OUTSTANDING RECALLS ON THE VEHICLE THAT HAVE NO PRESENTED SOLUTION OR DATE FOR REPAIR.
NHTSA complaint #11074899 — an unverified report by a vehicle owner.
at 135,000 milesColumbus, IN
ELECTRICAL SYSTEM
BRAKE SHIFT INTERLOCK IS MALFUNCTIONING. VEHICLE SHIFTS OUT OF PARK WITHOUT DEPRESSING BRAKE PEDAL.
NHTSA complaint #11063753 — an unverified report by a vehicle owner.
at 150,000 milesLepanto, AR
ELECTRICAL SYSTEM
TRUCK HAS BEEN HARD TO START SINCE I BOUGHT IT THEN IT WOULDN'T START AT ALL. DEALER SAID IT WAS WIRING HARNESS COST WAS $1500 FOR PARTS AND LABOR AND THAT DIDN'T FIX IT NOW THEY SAY IT'S THE COMPUTER IS FRIED WHICH IS GOING TO BE $2500 PARTS
NHTSA complaint #11060881 — an unverified report by a vehicle owner.
at 115,000 milesKilleen, TX
ELECTRICAL SYSTEM
ONLY MY TAILGATE AND DRIVER DOOR WILL LOCK. MY DOORS WILL NOT LOCK AUTOMATICALLY WHEN I START TO DRIVE. WHEN ATTEMPTING TO LOCK MY DOORS ONLY THE TAILGATE AND DRIVER'S DOOR LOCK.
NHTSA complaint #11048461 — an unverified report by a vehicle owner.
at 51,000 milesJupiter, FL
ELECTRICAL SYSTEM
BODY CONTROL MODULE. ELECTRICAL FAULT DOESN'T ALLOW THE ABILITY TO LOCK THE DOOR. TO LOCK THE DOOR YOU MUST MANUALLY LOCK THE DOOR. SAFETY ISSUE HAVING TO MANUALLY WALK AROUND TO EACH DOOR TO LOCK IT IN UNSAFE LOCATIONS.
NHTSA complaint #11015361 — an unverified report by a vehicle owner.
at 80,000 milesMiddletown, DEFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT STATED THAT THE VEHICLE HAD A RAPID ALTERNATOR FAILURE DUE TO DIODE THERMAL FATIGUE. IN ADDITION, THE VEHICLE SHUT OFF DUE TO AN UNDERHOOD ELECTRICAL FIRE. A POLICE REPORT WAS NOT FILED. THE CONTACT EXTINGUISHED THE FIRE. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V739000 (ELECTRICAL SYSTEM) FOR THE SAME FAILURE. THE DEALER DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.
NHTSA complaint #10938449 — an unverified report by a vehicle owner.
at 64,300 milesSteamboat Springs, COFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE DRIVING 35 MPH, THE ALTERNATOR CAUGHT FIRE. THE FIRE DEPARTMENT WAS NOT CALLED AND NO REPORTS WERE FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 16V739000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,300.
NHTSA complaint #10927007 — an unverified report by a vehicle owner.
at 65,000 milesLagrange, OH
ELECTRICAL SYSTEM
VERY COMMON IGNITION ISSUES! RAM IGNITIONS WITH THE KEY FOB THAT YOU PLACE IN DASH GOES OUT CAUSEING NO STARTS. IF YOU GOOGLE 2013 RAM IGNITIONS NOTHING BUT PROBLEMS SHOW UP. THIS SHOULD BE A RECALL AND FREE OF CHARGE! NEED TO GO BACK TO A ACTUAL KEY!
NHTSA complaint #10924946 — an unverified report by a vehicle owner.
Union, KY
ELECTRICAL SYSTEM
WIPERS FUNCTION WHEN NOT TURNED ON, LIGHTS FLICKER ON & OFF WHEN ON HIGH BEAM, HIGH BEAMS WON'T COME ON AT ALL, TRACTION CONTROL INDICATOR GOES ON & OFF WHILE DRIVING, RADIO DISPLAY WILL NOT TURN ON & WE ARE UNABLE TO CHANGE RADIO STATIONS, A/C WILL NOT BLOW AT SELECTED SPEED, TURN SIGNALS ARE NOT FUNCTIONING WHEN TURNED ON. ALL ABOVE WHILE DRIVING OR IDLING, HIGHWAY & CITY TRAVELS.
NHTSA complaint #10899177 — an unverified report by a vehicle owner.
at 85,000 milesTwain Harte, CA
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE DRIVING VARIOUS SPEEDS OR WHILE PARKED, THE SERVICE TIRE PRESSURE, SRS AIR BAG, AND LOW COOLANT WARNING LIGHTS ILLUMINATED. ALSO, THE RADIO WOULD TURN ON AND OFF WITH THE VOLUME EXCESSIVELY LOUD. ALL THE LOCKS IN THE VEHICLE WOULD LOCK AND UNLOCK PERIODICALLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE REMEDY FAILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
NHTSA complaint #10889336 — an unverified report by a vehicle owner.
at 29,000 milesMiddletown, OHCrash1 injured
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION. IN ADDITION, THE AIR BAGS DID NOT DEPLOY, THE ELECTRICAL SYSTEM DID NOT SHUT DOWN, AND THE SEAT BELTS DID NOT RETRACT. PRIOR TO THE ACCIDENT, THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS). THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER A DETERMINATION HAD NOT BEEN ESTABLISHED WHETHER THE VEHICLE WAS DESTROYED OR NOT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. A POLICE REPORT WAS FILED. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUFFERED FROM PAIN IN THE SHOULDER, KNEE, ANKLE, AND NECK. THE FAILURE MILEAGE WAS 29,000.
NHTSA complaint #10862137 — an unverified report by a vehicle owner.
at 30,000 milesTonganoxie, KS
ELECTRICAL SYSTEM
TRUCK STALLS INTERMITTENTLY WHILE DRIVING AT ANY SPEED. OVER THE PAST 18 MONTH NOT A FUEL FILTER ISSUE.
NHTSA complaint #10853085 — an unverified report by a vehicle owner.
at 38,000 milesGranada Hills, CA
ELECTRICAL SYSTEM
FACTORY MOUNTED ELECTRIC BRAKE CONTROLLER DOES NOT PUT OUT ENOUGH VOLTAGE AND CURRENT TO SAFELY STOP A HEAVY TRAILER. THIS IS A KNOWN PROBLEM AND MANY OWNERS ARE EXPERIENCING IT.
NHTSA complaint #10811273 — an unverified report by a vehicle owner.
at 65,000 milesAltamonte Springs, FL
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT STATED THAT THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 65,000.
NHTSA complaint #10785061 — an unverified report by a vehicle owner.
Warsaw, IL
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (FUEL/PROPULSION SYSTEM), HOWEVER THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10777769 — an unverified report by a vehicle owner.