2022 RAM 2500 electrical problems

ELECTRICAL SYSTEM

The contact owns a 2022 Ram 2500. The contact stated that while driving at an undisclosed speed, the vehicle intermittently went into LIMP Mode and failed to accelerate as needed. The contact pulled over and turned off the vehicle. The failure failed to be self-corrected after the vehicle was restarted. The vehicle was taken to a transmission specialist, who was unable to duplicate the failure. The contact was informed that the failure was electrical, and an unknown sensor was replaced; however, the failure persisted. The vehicle was taken to the dealer, who discovered a leak in the transmission pump. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and directed the contact to the dealer to have the transmission replaced. The failure mileage was approximately 120,000.

NHTSA complaint #11750317 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL

The contact owns a 2022 Ram 2500. The contact stated that while operating the vehicle, the messages “Auto Park Disabled”, “Service Electronic Stability Control”, and “Trailer Brake System” were displayed. Additionally, while hauling a camper, the message “Trailer Brakes Disabled” was displayed, and the trailer brakes became inoperable. After restarting the vehicle, the failure was self-corrected, and the trailer brakes operated normally. The vehicle was taken to the local dealer, but the cause of the failures was not yet determined. The manufacturer was not yet contacted. The failure mileage was 65,000.

NHTSA complaint #11747220 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL

The contact owns a 2022 Ram 2500. The contact stated that the trailer wiring pigtail produced only 9 to 10 volts to the trailer lights and brake system. Even when the brake pedal was depressed, the voltage output was insufficient. While towing a trailer, the trailer brakes failed to operate adequately. The vehicle was taken to a local dealer, who stated that the vehicle was operating as designed. The vehicle was not diagnosed nor repaired. The manufacturer was notified, and a claim was opened. The approximate failure mileage was 110,000.

NHTSA complaint #11739071 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

My screen on my truck went out and had to be reset manually, next my heated steering wheel stopped working. The problem is the cool spring in my steering wheel. Upon research there is a common problem with this said coil spring. This can cause multiple problems including loss of air bag function and front end collision indicator which comes on time to time saying it’s disabled due to this same said coil. Why this is not a recall and the owner’s responsibility is unknown. There is also no indicator telling you if the airbag may or may not deploy when need from this issue.

NHTSA complaint #11698071 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Clock spring in steering column Clock spring controls: Buttons on steering wheel Heated steering wheel Turn signals/lights Air bag in steering wheel My issue was just starting at making the heated steering wheel not work. And could potentially effect the other functionalities (ram had a previous recall on later models) This was reproduced at the service center Not sure if it was inspected by anyone besides dealership and myself No warning lamps. And problem started 2 days before this submission

NHTSA complaint #11694702 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

While towing a (new) travel trailer, the trailer brakes stop working intermittently. The local RAM dealer could not find any problems. A DTC code C10C7-19 was discovered with no way to repair according to the Ram dealer. I contacted the RV dealer about this problem. They said they have never seen this problem. Test were made on the electrical brake system, All wiring and brakes checked OK. I do not feel safe towing not knowing if my brakes will work or not.

NHTSA complaint #11685035 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Crankshaft position sensor went out at highway speed pulling a 5th wheel. Truck shut down in traffic and all power was lost. The throttle position engine light came on and the truck overheated and completely shut down nearly causing a high speed crash on I/40 east of amarillo. The 5th wheel was 17000 pounds and the truck had 37000 miles on it. The dealer (Lipscomb Dodge Elk City , OK) advised it was the crankshaft position sensor and that it was on the same circuit as numerous other sensors that are vital to keeping the engine running and the truck operating safely. The truck is available for inspection, and now has a loud ticking noise (possibly an injector, lifter, or exhaust leak due to the over heating caused by the faulty sensor.

NHTSA complaint #11679727 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The radio screen will cut out and turn black randomly but will continue playing music. When this occurs, the screen will not turn back on even if the truck is put in reverse. This is a serious safety concern since the back up camera is inoperative. This has happened three separate times in the past month, and I have video of two instances that was provided to the dealership.

NHTSA complaint #11664520 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

I was out plowing when my wipers stopped working. brought it in for service and they first said the wiper motor was bad cost for diagnoices was $169.00 issue was not the motor. after second trip for service they found a defaulty fuse box additional charge over $800.00. I have read severl other complaints about the fuse boxes causing issues such as lose fuses etc. Repair Estimate Service Advisor Jonnah Matthews (031) jmatthews@mcgeecars.com PREPARED FOR [XXX] [XXX] Date 03/29/2025 03:53 PM 2022 Ram RAM PICKUP 2500 VIN [XXX] Mileage 40,478 RO# [XXX] Service Name Price [Primary]: DIAG2 - STANDARD DIAGNOSIS SYSTEM STANDARD DIAGNOSIS SYSTEM WIPER MOTOR IS INOP, WIPERS WILL NOT WIPE. INSTALLED IN ANOTHER TRUCK AND IT WORKED OKAY, PLEASE CHECK $0.00 Fuses: fuse box $798.88 Printed on March 29, 2025 Quote expires on April 28, 2025 Subtotal $798.88 Total $798.88 McGee Chrysler Dodge Jeep Ram of Barre 1365 U.S. Route 302 Barre, VT 05641 8024764724 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11651500 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

We own a RAM 2500 truck with an Integrate Brake Controller that is used to activate the trailer brakes on our 10,000+ lb 5th wheel RV. On our last rv trip, the Brake Controller test was not producing the necessary braking function on the trailer (putting more stress upon the trucks braking system). We became acutely aware of this as we attempted to stop on a downhill grade (highway exit ramp) where the traffic control switched to Red. We were barely able to stop in time, which had not happed in the past. When we arrived home, we did research and decided to switch the RV brakes from Drum to Disc brakes based upon research and our belief that the brakes were simply not sufficient for the RV Trailer. We had an RV shop install a brand new disc brake (electric/hydraulic) brake system. When we went to pick up the RV, we tested the brakes and they continued to be very weak (despite working on the RV dealers test equipment and truck). We had the RAM dealership test the brake controller and they said that it was "operating", despite the fact that it is not triggering the necessary braking action. When I went on-line to research, I found many posts in the RAM owner forum that discussed this exact issue from many RAM owners. All had pursued repairs from their dealers, all to no avail. RAM denies that their controller is the problem, yet owners who go through the process of replacing their OEM equipment with aftermarket controllers all report that their brakes now operate as intended. These posts encourage folks who have similar problems to report to this website in the hopes that an investigation and recall would be triggered. I can't wait for the government to finally get convinced that this is a problem as I cannot go on the road with this brake controller in its current state. It is an incredibly dangerous condition, and I sincerely hope that you will take action to investigate and take the appropriate action with RAM/Dodge.

NHTSA complaint #11649906 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2022 Ram 2500. The contact stated that while attempting to drive out of the driveway, several unknown warning lights illuminated, and the vehicle failed to respond as designed. The vehicle was towed to the local dealer to be diagnosed. The vehicle was diagnosed with a defective RF module that was causing a failure on the COM buss system. The vehicle was repaired, but afterwards the contact experienced a failure with the passenger’s side window. The contact inspected the vehicle himself and noticed the original RF module was still connected. The contact asked the dealer why the original RF was still mounted. The dealer informed the contact that the failure with the original RF module was caused by the SRS OCI module. The vehicle was repaired a second time. The manufacturer was made aware of the failure. The failure mileage was approximately 47,696.

NHTSA complaint #11636257 — an unverified report by a vehicle owner.

COMMUNICATION

The contact owns a 2022 Ram 2500. The contact stated that while attempting to drive out of the driveway, several unknown warning lights illuminated, and the vehicle failed to respond as designed. The vehicle was towed to the local dealer to be diagnosed. The vehicle was diagnosed with a defective RF module that was causing a failure on the COM buss system. The vehicle was repaired, but afterwards the contact experienced a failure with the passenger’s side window. The contact inspected the vehicle himself and noticed the original RF module was still connected. The contact asked the dealer why the original RF was still mounted. The dealer informed the contact that the failure with the original RF module was caused by the SRS OCI module. The vehicle was repaired a second time. The manufacturer was made aware of the failure. The failure mileage was approximately 47,696.

NHTSA complaint #11636257 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Recall said completed it's not and code is still coming up on reader. So many problems with it. How to find out to get the services I'm paying for.

NHTSA complaint #11632113 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

1. Complete Brake Failure. No warning lights came on. There is no emergency warning system for Brake Failure. This could have been catastrophic. This could have turned deadly if we were driving on the highway with no warnings Dec 15, 2024 I drove the truck during the day on the highway and made various stops for Christmas Shopping. I went for dinner with my Family. After dinner climbed into the truck and depressed the break and started the truck. Once the truck started the break pedal could be pushed to the back floorboards. I know this was not right. Turned the truck off and started it again and up it in drive thinking it would correct. It did not turned onto a sidewalk put he truck in park and called a towtruck. 2. The 12" display goes black constantly. Even after several software upgrades. You cannot see heat/radio/ mapping/ phone system nothing it completely shuts down 3. Transmission, when you stop and then drive slowly, press the brakes lift off the brakes slightly the truck lunges forward so you really have to be careful or you will crash into the car in front of you.

NHTSA complaint #11630887 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2022 Ram 2500. The contact received notifications of NHTSA Campaign Numbers: 23V060000 (Electrical System), 24V415000 (Electronic Stability Control (ESC), Service Brakes, Air) and 24V436000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11617406 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2022 Ram 2500. The contact received notifications of NHTSA Campaign Numbers: 22V835000 (Power Train) and 23V060000 (Electrical System); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.

NHTSA complaint #11598375 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Day after purchasing my truck the navigation screen went blank after plugging in iPhone to charge by usb. I could not use the 3 month trial of connect or use the remote features to start my truck or use navigation system to drive to an address. Could not use WiFi hotspot. Password and name would change every time I set it up. My navigation address would be modified while driving in route taking me home n opposite direction away from where I was trying to go. All settings would be modified constantly. Paid $400+ for a year subscription for navigation and connect but can’t use. AT&T told me someone had acquired the cell number associated with the simcard module in the navigation system and the SIM card must be replaced or they could continue to unlock my doors. My truck has been broken into more than 7 times and have stolen cash, ham radio and keys to my home and RV. Cannot get service manager at Prestige Dodge to change the simcard module out. He changes his story every time I try to bring my try back n to get the simcard module replaced. I am disabled use a wheelchair or rollator to get around. I fear for my life due to the number of times they have broken into my truck. Have video footage of hackers using my Dodge Ram app on their cell phone and getting into my truck on more than one occasion. Have filed 5 police reports to date. They now prevent the officers from contacting me about the police reports I have filed and have stolen bags of silver bars and silver coins I gave my son. They have ruined 4 iPhones and 3 laptops that were in my Ram. To date over 23,000 in cost I have paid for new iPhones and new email addresses but nothing prevents them from continuing to open my truck door. They planted an Apple Air tag in my truck as well and sent me text messages while on vacation in oct 2023 showing my location while they broke into my Rv a fourth time. I feel my life is in danger and someone steal my truck or break in my home w sleep with no hearing aids on and kill

NHTSA complaint #11590926 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2022 Ram 2500. The contact stated while attempting to set the radio stations, the contact experienced failures with radio and other safety features which were controlled by the computer that controlled the radio. Additionally, the contact stated that the defroster, the back-up camera, and the hazard warning lights were inoperable. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the computer needed a software update. The vehicle was repaired. The contact stated that the software update failed to fix the vehicle. Additionally, the contact stated that the key fob failed to lock or unlock the doors. The manufacturer was informed of the failure. The failure mileage was approximately 2,200.

NHTSA complaint #11589853 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

the integrated trailer brake controller does not perform enought to actually engage the trailer brakes on multiple trailers. this should be a recall issue for ram. we have two ram trucks with the same issue.

NHTSA complaint #11587271 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

See attached document for complaint

NHTSA complaint #11582426 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Numbers: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11566229 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Numbers: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect.

NHTSA complaint #11565709 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Been waiting months for recall parts, i have gone to two dealerships and still no call back

NHTSA complaint #11562871 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the part to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11559709 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 23V060000 (Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11558926 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Numbers: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11557237 — an unverified report by a vehicle owner.