FaultScore

2016 RAM 2500 other reported problems

33 of the 371 complaints about the 2016 RAM 2500 are about the other systems — 9% of everything reported for this model year. Half of the failures with a mileage on record happened before 17,500 miles.

B

33

Complaints

1

Crashes

0

Fires

0

Injuries

Exactly what failed

Unknown OR Other 33 100.0%

Other & Unspecified across every RAM 2500 year

2013 23 7.4%
2014 26 8.4%
2015 18 5.8%
2016 33 10.6%
2017 30 9.6%
2018 102 32.8%
2019 25 8.0%
2020 20 6.4%
2022 22 7.1%
2025 12 3.9%

What owners said

Filed with NHTSA, in their own words.

Sicklerville, NJ

UNKNOWN OR OTHER

Got into my truck after letting it warm up and the shifter broke out of the handle. It’s a known problem cause the design is flawed by putting so much pressure on the part. So in the end it breaks and then you can’t get your vehicle out of park or whatever gear it broke in. I was charged 718.00 for it to get fixed when I think this should be a recall or tsb.

NHTSA complaint #11718053 — an unverified report by a vehicle owner.

Griffin, GA

UNKNOWN OR OTHER

The grab handle or left interior a arm part broke and fell of in my lap while I was driving luckily it did not fall off when I entered the vehicle or I would have been flat on my back. I contacted Stelantis got the typical run around. Tried to order new part but part has been discontinued. Now I am driving with airbag not covered and exposed. The part number for my truck is 5RM911XAC you can check discontinued. I ask Stelantis to find part after I tried for months to no avail. Reply was sorry part discontinued. What broke was the plastic that holds two screws in. Hopefully no one gets hurt if others break. In my opinion it seems like a bad design to save money. The replacement part by the way is $313.00 for plastic with leather wrapped handle. I was willing to spend that but the attitude I got from Stelantis was very non caring after I spent $60,000 on a truck in 2016. I ordered this part in May of 2025 then in August they told me it was discontinued.

NHTSA complaint #11688411 — an unverified report by a vehicle owner.

Clayton, NC

UNKNOWN OR OTHER

The tailgate will not stay closed. It comes open when driving and sometimes won’t stay closed at all. This is a common problem/recall with this model truck but for some reason doesn’t show up with my VIN #

NHTSA complaint #11566716 — an unverified report by a vehicle owner.

Forsyth, GA

UNKNOWN OR OTHER

Driving truck and automatic changed to manual 4th gear - would not stay in automatic and would not go into any other manual gear at same time cruise stopped working along with the horn, seat belt light came on and would not go off , ESC light came on and did not go off, non of the steering wheel controls would work work , air bag light came in and would not go off , horn would not work at steering wheel but will when using key lock

NHTSA complaint #11532525 — an unverified report by a vehicle owner.

Ft Mitchell, AL

UNKNOWN OR OTHER

When vehicles comes to a stop or a slow roll. It makes a loud humming sound and cuts off in drive. The lights starts flickering ans The check engine flashes on at that time. Received a ecm code.I have to place in park and restart. Happens 70% of the time in drive and other times in reverse or park. Cruise control would not turn on. If on will not turn off with buttons

NHTSA complaint #11505608 — an unverified report by a vehicle owner.

Camino, CA

UNKNOWN OR OTHER

In 2020, Dodge repaired a recall by welding the steering linkage nut to the drag link. This recall (V06) prohibits me to have the vehicle aligned by a tire repair/replacement shop. Additionally, the ability to align the vehicle relies on the dealer to break the weld, replace the nut and re-weld the part. This repetitive process in turn causes metal fatigue to the drive link, presenting another MAJOR safety concern. If the drive link were to fail, I would lose steering control and crash without warning. I have contacted Dodge directly and requested they replace the drive link on my vehicle to remedy this problem, however, they have refused. The cost to replace the drive link and re-align the vehicle (required after part replacement) is approximately $1,100. Much less money than would be paid out for a catastrophic fatality(ies) resulting from the failure of this part.

NHTSA complaint #11493947 — an unverified report by a vehicle owner.

Reno, NV

UNKNOWN OR OTHER

Fuel gauge not accurate, reporting half a tank when the tank is full. Fuel gauge not working appropriately. Truck has 47,000 miles.

NHTSA complaint #11456287 — an unverified report by a vehicle owner.

Aberdeen Proving Ground, MD

UNKNOWN OR OTHER

For the longest (approximately two years now), my backup camera would "go out" sometimes when I engage reverse, or it would show squiggly lines to where I can't use it. This happens quite often - especially when I need it. The truck is available for inspection upon request and I also have videos of the issue. For a truck of the height, I'm not able to see objects, animals or people when backing up from a stop. I took it too a dealer near me and they inspected the system and found nothing wrong. But the same problem persist. There are no warning lamps or lights when this happens. Pictures are attached for reference.

NHTSA complaint #11435231 — an unverified report by a vehicle owner.

Ocala, FL

UNKNOWN OR OTHER

driving down Interstate 75 going 70 mph my 2016 Dodge Ram 2500 stalled. I had to pull over and i sat on the side of the road for 30 minutes before my truck would start back up. I made it back to Ocala and it stalled again. I waited 30 minutes and it started back up. The next day i dropped my truck off at Phillips Dodge Ocala FL. Phillips diagnosed that my TPIM needs to be replaced. I started doing research on the TPIM and noticed 2007-2015 the Dodge Rams 1500, 2500, 3500, 4500, 5500 all had a recall. How is it my 2016 Dodge Ram 2500 is having the same exact issues as the previous models? Why is my 2016 not covered under this recall?

NHTSA complaint #11430445 — an unverified report by a vehicle owner.

Williamsfield, OH

UNKNOWN OR OTHER

The tail gate keeps opening on its own. It opened while towing our boat. It opened while driving home with groceries. It keeps happening but my vin has not been included in the safety recall please explain why?

NHTSA complaint #11427316 — an unverified report by a vehicle owner.

at 28,500 miles Elwood, NE

UNKNOWN OR OTHER

LOST USE OF STEERING WHEEL CONTROLS ON LEFT SIDE OF STEERING WHEEL. HORN DOES NOT WORK WHEN PRESSING HORN BUTTON. HAVE HAD AIRBAG LIGHT FLASH AT INTERMENT TIMES. AFTER RESEARCH HAVE FOUND OTHERS HAVE SAME PROBLEMS ON SEVERAL TEARS OF RAM TRUCKS.

NHTSA complaint #11408650 — an unverified report by a vehicle owner.

at 1 miles Madera, CA

UNKNOWN OR OTHER

WE GET DIESEL EXHAUST FUMES IN THE CAB WHEN THE HEATER IS ON. THE FUMES ARE WORSE WHEN AT A STOP OR LIGHT.

NHTSA complaint #11398602 — an unverified report by a vehicle owner.

at 68,800 miles Clarksville, TN

UNKNOWN OR OTHER

SEVERE DIESEL EXHAUST FUMES/SMELL IN CAB OF TRUCK. HAPPENS WHEN HEAT IS TURNED ON AND SOMETIMES CAN SMELL FROM OUTSIDE OF VEHICLE WHILE RUNNING. IT IS BAD WHILE DRIVING BUT WORSE WHEN STATIONARY AT STOP SIGN OR STOP LIGHT.

NHTSA complaint #11396261 — an unverified report by a vehicle owner.

at 166,000 miles Austin, TX

UNKNOWN OR OTHER

THERE IS A CURRENT RECALL 17V821000 POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT. I JUST BOUGHT THIS TRUCK AND WAS CLEANING IT WHEN MY KIDS PULLED ON THE SHIFTER IN THE DRIVEWAY AND IT CAME OUT OF PARK WITH NO KEY IN THE IGNITION. I TOOK THE TRUCK TO DODGE AND THEY TOLD ME THERE WAS NO RECALL AND WOULD NOT HONOR ANYTHING ON LINE THAT I HAD FOUND.

NHTSA complaint #11351355 — an unverified report by a vehicle owner.

at 15,000 miles Statesville, NC

UNKNOWN OR OTHER

I HAVE TRIED MANY TIMES TO GET THESE NUMEROUS SAFETY RECALL COMPLIED WITH AND GET NO FOLLOW UP FROM MY LOCAL DEALER! I TOOK IT IN FOR A SCHEDULED APPOINTMENT AND WAS TOLD PARTS WERE ON ORDER. IT'S BEEN FAR TO LONG, I HAVE CHECKED IN NUMEROUS TIMES AND GET NO HELP. PLEASE FIND A PLACE THAT CAN MAKE MY VEHICLE SAFE OR MAKE THEM BUY IT BACK FROM ME! I DON'T WANT TO DIE, OR KILL AN INNOCENT FAMILY! *DT

NHTSA complaint #11301069 — an unverified report by a vehicle owner.

at 52,441 miles Kannapolis, NC Crash

UNKNOWN OR OTHER

HAVE 2016 RAM TRUCK, JUMPS OUT OF GEAR HITS A FENCE. TAKE IT TO A DEALER THEY ADMIT THERE IS A RECALL. THEY REPAIR THE RECALL AND TELL ME TO CALL FCA CUSTOMER SUPPORT 1800-992-1997 I SPEAK WITH QUINTIN AND HE TELLS ME SINCE THE DEALER ALREADY REPLACED THE PART, THEY CAN NOT CONFIRM THAT IS WHY MY TRUCK ROLLED INTO A FENCE. AND DENIED THE BODY REPAIRS. I ASK FOR DOCUMENTATION THAT STATES WHY THEY ARE REFUSING TO REPAIR DAMAGE DUE TO THEIR DEFECTIVE PRODUCT. THEY TELL ME THAT IS CONFIDENTIAL AND THAT I NEED TO GO THRU MY INSURANCE TO MAKE A CLAIM. SO I HAVE TO PAY FOR THEIR FAULTY EQUIPMENT. LESSON LEARNED DON'T PURCHASE FROM CHRYSLER ...

NHTSA complaint #11193560 — an unverified report by a vehicle owner.

Braceville, IL

UNKNOWN OR OTHER

HEATER COULD EXPLODE GETTING PLUGGED AND LEAKING. WAS INFORMED BY DODGE IT IS A COMMON PROBLEM.

NHTSA complaint #11192144 — an unverified report by a vehicle owner.

at 40,000 miles Spokane, WA

UNKNOWN OR OTHER

NOT SURE IF THIS IS THE RIGHT PLACE FOR THIS BUT FIGURED IT WAS A START. I HAVE A 2016 RAM 2500 WITH THE CUMMINS DIESEL. EVERY SO OFTEN THE TRUCK LEAKS FUMES INTO THE CAB OF THE TRUCK. I HAVE READ ON MANY FORUMS ONLINE IT SEEMS TO BE A COMMON PROBLEM NOT ONLY WITH THE 1500 ECO TRUCK BUT WITH THE BIGGER 2500,3500 TRUCKS. RAM SAYS THERE IS NO PROBLEMS FROM WHAT I HAVE READ BUT IT SEEMS TO ME THAT THIS IS A SERIOUS SAFETY ISSUE!! ONE GUY POSTED THAT RAM JUST TOLD HIM TO USE THE RECIRCULATE BUTTON TO STOP THE SMELL. THAT'S FINE AND DANDY BUT WHEN YOU DO THAT YOU CAN NOT USE THE DEFROST WITCH IS A PROBLEM IN THE RIGHT WEATHER CONDITIONS BECAUSE THE WINDOWS WILL FOG UP. SO YOU HAVE TO ROLL THE WINDOWS DOWN TO GET FRESH AIR. I WOULD APPRECIATE ANY INFO YOU HAVE ON THIS ISSUE OR COULD POINT ME TO THE RIGHT AGENCY THAT COULD HELP ME FORCE RAM TO FIX THIS PROBLEM. AGIAN BIG SAFETY PROBLEM! IF SOMEONE HAS NO SENSE OF SMELL LIKE ONE OF MY BEST FRIENDS HTHEY COULD PASS OUT WHILE DRIVING AND KILL HIMSELF IF SOMEONE ELSE. THANKS AGAIN

NHTSA complaint #11174329 — an unverified report by a vehicle owner.

at 75,000 miles Summit Hill, PA

UNKNOWN OR OTHER

TAKATA RECALL- AFTER TRAVELING 2 HOURS TO WORK IN -6 DEGREE WEATHER I HAVE TO ROLL THE WINDOW DOWN FOR THE SECURITY CHECK. AFTER 2 HOURS OF DRIVING WITH THE TRUCK WELL HEATED INSIDE MY DRIVER SIDE WINDOW POPPED AND BELIEVE THAT THE WINDOW TRACK IS MOVING WITHOUT THE WINDOW. HAD TO OPEN THE DOOR SINCE I COULD HAND THE GUARD MY ID THROUGH THE WINDOW. I'VE RESEARCHED ONLINE AND HAVE FOUND NUMEROUS COMPLAINTS ABOUT MY MODEL AND YEAR TRUCK SO I KNOW THAT I AM NOT ALONE. APPARENTLY THE DESIGN OF THE WINDOW CLIPS AND TRACK ASSEMBLY IS DIFFERENT THEN THE YEARS PRIOR. THE CLIPS ARE FLIMSY AND SOMETIMES BREAK. I UNDERSTAND THE WINDOW COULD FREEZE BUT AFTER TWO HOURS OF DRIVING YOU WOULD THINK THAT IT WOULD BE SAFE TO OPERATE THE WINDOW. ALL OF MY OTHER WINDOWS ARE WORKING FINE AFTER I HAD THE ISSUE WITH MY DRIVER SIDE WINDOW.

NHTSA complaint #11173210 — an unverified report by a vehicle owner.

at 17,500 miles Quakertown, PA

UNKNOWN OR OTHER

PULLED OUT OF A SIDE ROAD MAKING A LEFT ONTO MAIN ROADWAY (ROADWAY WAS DAMP AFTER A RAIN STORM) TRACTION CONTROL LIGHT FLASHED AND THROTTLE PEDAL BECAME INOPERATIVE. I RECEIVED A SERVICE ELECTRIC THROTTLE MESSAGE ON THE DASH. I WAS WITHOUT ANY THROTTLE CONTROL FOR ABOUT TWO MINUTES AND IN THAT TIME WAS ALMOST REAR ENDED TWICE.

NHTSA complaint #11120873 — an unverified report by a vehicle owner.

South Lake Tahoe, CA

UNKNOWN OR OTHER

I HAVE TWO OUTSTANDING RECALLS ON MY TRUCK. THE DIESEL WATER PUMP RECALL AND THE BRAKE TRANSMISSION SHIFT INTERLOCK BOTH OF THESE RECALLS WERE ISSUED IN 2017 AND NEITHER HAS A REMEDY.

NHTSA complaint #11112258 — an unverified report by a vehicle owner.

at 4,000 miles Greatfalls, MT

UNKNOWN OR OTHER

EXHAUST SMELL IN CAB. INTERMITTENT AT SLOW SPEEDS. DEALER SAYS USE RECICULATION ON AC TO KEEP EXHAUST FROM CABIN

NHTSA complaint #11090175 — an unverified report by a vehicle owner.

Alexander, NY

UNKNOWN OR OTHER

OWNED THIS TRUCK FOR LESS THAN A YEAR BOUGHT WITH 6000 MILES. VEHICLE DOWN SHIFTS INTO A LOW GEAR WHILE APPROACHING A STOP. THIS PRESENTS A SAFETY ISSUE ON SNOW COVERED ROADS AND EVERYDAY DRIVING CONDITIONS. THE TRUCK HAS BEEN IN THE DEALERSHIP TWICE FOR THIS PROBLEM AND IT HAS NOT BEEN FIXED.THE DEALERSHIP SAYS THEY FIXED IT? EXHAUST HAS BROKEN FROM THE WELDS I NOTICED THIS AT 20,000 MILES. THIS HAS CAUSED THE EXHAUST SYSTEM TO LEAK UNDERNEATH THE CAB. A STRONG COOLANT SMELL REGULARLY IN THE FRONT OF THE TRUCK, DEALERSHIP SAYS NO PROBLEMS, IF SO WHY DOES IT CONTINUE? CRACKING SOUND IN THE PASSENGER SIDE DASH ALSO HAS BEEN IN THE DEALERSHIP AND NOT FIXED.

NHTSA complaint #11057846 — an unverified report by a vehicle owner.

Litchfield, MI

UNKNOWN OR OTHER

RECALL FOR WATER PUMP FAILURE, CONTACTED DEALERSHIP SEVERAL TIMES, NO PARTS AVAILABLE TO FIX STILL AT THIS TIME, SAFETY ISSUE FOR FIRE RISK

NHTSA complaint #11057268 — an unverified report by a vehicle owner.

at 27,000 miles Mount Pleasant, TX

UNKNOWN OR OTHER

I RECENTLY RECEIVED A NOTICE OF RECALL ON MY TRUCK, REGARDING THE POTENTIAL FOR THE WATER PUMP TO FAIL, CAUSING AN ENGINE COMPARTMENT FIRE. HOWEVER, THERE IS CURRENTLY NO FIX FOR THE PROBLEM. I AM VERY CONCERNED BECAUSE, NOT ONLY DO I DRIVE IT EVERY DAY TO WORK, IT IS OUR TRAVELING TRUCK AND WE USE IT TO HAUL OUR LARGE 5TH WHEEL TRAILER. THE POTENTIAL FOR AN ENGINE COMPARTMENT FIRE TO OCCUR WHILE DRIVING, OR WHILE WE'RE HAULING THE TRAILER, IS QUITE SCARY. A FIX FOR THIS ISSUE NEEDS TO BE DETERMINED QUICKLY.

NHTSA complaint #11047991 — an unverified report by a vehicle owner.

Columbia Falls, MT

UNKNOWN OR OTHER

TL-CONTACT OWNS A 2016 DODGE RAM PICKUP TRUCK. INQUIRED ABOUT TK HOLDINGS 1RECALLS ASSOCIATED WITH THIS VIN SEP 12,2017 .. CONTACT FILED COMPLAINT AGAINST DEALERSHIP...CB MANUFACTURER RECALL NUMBERT51 NHTSA RECALL NUMBER17V-562 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARYTHE WATER PUMP MAY EXPERIENCE A FAILURE WHICH MAY RESULT IN AN ENGINE COMPARTMENT FIRE. SAFETY RISKA WATER PUMP FAILURE RESULTING IN AN ENGINE COMPARTMENT FIRE CAN CAUSE THE VEHICLE TO CRASH WITHOUT PRIOR WARNING INCREASING THE RISK OF INJURY TO MOTOR VEHICLE OCCUPANTS OR PERSONS OUTSIDE THE VEHICLE. REMEDYTHE WATER PUMP MUST BE INSPECTED AND REPLACED IF REQUIRED.NGS LETTER. RECEIVED FIAT CHRYSLER RECALL LETTER... VIN SEARCH WAS DONE.

NHTSA complaint #11047582 — an unverified report by a vehicle owner.

Ringgold, GA

UNKNOWN OR OTHER

T51 RECALL SAYS THERE IS A 1% CHANCE MY RAM 2500 2016 COULD HAVE A ENGINE COMPARTMENT FIRE AND DEALER SAID THERE IS NOTHING THEY CAN DO. I ASKED TO GET A RENTAL TILL THIS IS SOLVED AND WAS DENIED BY DEALER. THEY ALSO COULD NOT TELL ME WHEN REPLACEMENT PARTS ARE AVAILABLE.

NHTSA complaint #11047296 — an unverified report by a vehicle owner.

Albuquerque, NM

UNKNOWN OR OTHER

I FEEL I MY COMPLAIN IS ON PAR WITH SO MANY OTHERS WITH A NEWER RAM DIESEL. THE DEAD PEDAL. I HAVE NEARLY BEEN HIT MORE THAN 5 TIMES NOW ON SEVERAL....SEVERAL OCCASIONS DUE TO NO IMMEDIATE ACCELERATION AT A LIGHT CROSSING AN INTERSECTION, OR GOING ON THE HIGHWAY, SWITCHING LANES AND TRYING TO ACCELERATE AGAIN. THE DELAY IN THROTTLE RESPONSE IS THE WORST I HAVE EVER SEEN IN A VEHICLE. MY WIFE REFUSE TO DRIVE MY "NEW" TRUCK WITH OUR KIDS FOR THIS REASON. I HAD MY LOCAL DEALER CHECK IT OUT AND THEY SAID ITS NORMAL TO HAVE SUCH A BAD DELAY, EVEN SAID "DODGE DROPPED THE BALL ON THIS ONE". I HAVE HAD FRIENDS AND FAMILY COMMENT ON HOW BAD THE DELAY/LAG IS! I AM VERY DISHEARTENED BY THIS TO THE POINT THAT I AM NOW PRICING OUT A 2017 F-350. WE ARE PURCHASING A NEW TOY HAULER AND IN NO WAY WOULD I HOOK IT TO MY 2016 RAM DIESEL DUE TO THE THROTTLE DELAY/LAG. THIS IS MY 4TH DODGE TRUCK AND TO SWITCH BRANDS HAS BEEN A MAJOR ISSUE FOR ME. I TEST DROVE A NEW FORD F-250 (TO BE FAIR) AND A F-350 DUALLY AND THE TAKE-OFF WAS INSANELY DIFFERENT. SHAME ON YOU DODGE FOR FORCING ME INTO THIS DECISION, BUT MY FAMILY'S SAFETY IS MORE IMPORTANT THAN BRAND LOYALTY. I HOPE THIS RESONATES WITH SOMEONE IN A HIGH ENOUGH POSITION TO ACTUALLY DO SOMETHING ABOUT THIS, AND NOT LET ME COMPLAINT JUST FALL THE WAYSIDE.

NHTSA complaint #11003055 — an unverified report by a vehicle owner.

at 10 miles Prescott Valley, AZ

UNKNOWN OR OTHER

DEAD THROTTLE RESPONSE. THERE IS A SERIOUS LAG IN THE THROTTLE WHEN ,STARTING FROM A DEAD START,OR WHEN YOU BACK OFF ON THE THROTTLE AND THEN PRESS THE ACCELERATOR. THERE IS A DEFINITE DEAD SPOT,AND VERY DANGEROUS WHILE IN TRAFFIC. THE TRUCK HAS BEEN LIKE THIS SINCE NEW

NHTSA complaint #10995205 — an unverified report by a vehicle owner.

at 4,800 miles LAS Vegas, NV

UNKNOWN OR OTHER

DEAD ACCELERATOR PEDAL. IF DRIVING WITH STEADY PEDAL AND LET UP ON ACCELERATOR PEDAL AND THEN STEP BACK ON THE ACCURATE, THE TRUCK DOESN'T MOVE/NO RESPONSE FOR 5-10 SECONDS, THEN THE TRUCK SPEEDS OFF. HAPPENS NUMEROUS TIMES. ALSO IF AT A STOP AND NEED TO HAVE FULL POWER TO GET ACROSS A 4 LANE HIGHWAY/OR MAKE A RAPID LEFT TURN, YOU ARE A SITTING DUCK BECAUSE THE PEDAL DOESN'T RESPOND.

NHTSA complaint #10992686 — an unverified report by a vehicle owner.

Other 2016 RAM 2500 problems

← Full 2016 RAM 2500 report