10 of the
3,782 complaints about the 2018 RAM 2500 are about the
airbag system — 0% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
36,000 miles.
•Side curtain airbag malfunction front driver's side. The truck has a warning light for the airbag and the computer diagnostics says it is a side airbag malfunction. The vehicle is well kept and has not been damaged. Mopar does not lost this malfunction and recall as included in my VIN •Cruise control malfunction The cruise control sporadically does not turn on when the button is pressed. The button may need to be pressed a dozen times before it activates and cruise control is available to be set for a given speed and then engaged. This has occurred since purchase brand new at the original dealership at less than 25 miles on odometer. Mopar does not list this malfunction/recall for my VIN. •Hydraulic Control Unit recall difficulties. The dealership has stated multiple times it has no replacement parts to do the recall repair covered under NHTSA Recall # 24V-896.
NHTSA complaint #11682993 — an unverified report by a vehicle owner.
at 50,000 milesLouisa, KY
AIR BAGS
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the traction control, parking brake light, and brake light were all illuminated. The contact stated that the air bag control unit was replaced under warranty; however, a month later the air bag warning light was illuminated again. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 50,000. VIN tool confirms parts not available.
NHTSA complaint #11662261 — an unverified report by a vehicle owner.
Sheffield, AL
AIR BAGS
I get a message that states Service air ride suspension immediately. After reading several ram forms it seems this is a big problem with these trucks. My airbags are completely inflated. I have not taken to the dealer because most of the forms I read says ram is aware of the problem but hasn't issued a recall.
NHTSA complaint #11626321 — an unverified report by a vehicle owner.
at 127,000 milesYale, MI
AIR BAGS
The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, the air bag warning light remained illuminated, and the message "Service Air Bag" was displayed. The contact stated that the failure was intermittent. The vehicle was taken to the local dealer, but the cause of the failure was not yet determined. The manufacturer was not contacted. The failure mileage was approximately 127,000.
NHTSA complaint #11612234 — an unverified report by a vehicle owner.
Prattville, AL
AIR BAGS
ABS Control Module defective at 40,000 miles. OBD scanner confirmed issue. Warning lights and dinger sporadically on and off.
NHTSA complaint #11522965 — an unverified report by a vehicle owner.
Middletown, MDCrash2 injured
AIR BAGS
My father and I were in a collision we were struck head on by another car at a estimated 45-50 mph and not one single air bag deployed and cause my farther to seek medical attention.
NHTSA complaint #11514776 — an unverified report by a vehicle owner.
Daytona Beach, FLCrash1 injured
AIR BAGS
Head on collision occurred doing 50mph and airbags did not deploy. Impact was hard enough to twist the frame of the truck.
NHTSA complaint #11421428 — an unverified report by a vehicle owner.
at 36,000 milesCastle Rock, CO
AIR BAGS
WHEN I AM DRIVING I WILL RANDOMLY GET A WARNING "SERVICE AIRBAG SYSTEM" AND THEN IT WILL TURN OFF RANDOMLY. AFTER DOING SOME RESEARCH AND SPEAKING TO A DEALERSHIP THIS IS A KNOWN ISSUES WITH THE WIRING UNDER THE SEAT. THE DEALER DIDN'T KNOW IF THE AIRBAGS WOULD STILL WORK WHEN THE WARNING WAS PRESENT.
NHTSA complaint #11389366 — an unverified report by a vehicle owner.
at 13,052 milesGatesville, TXCrash2 injured
AIR BAGS
THIS VEHICLE WAS INVOLVED IN A FRONT END COLLISION AT SPEEDS GREATER THAN 35 MPH. THE PASSENGER FRONT SEATBELT DID NOT LOCK AND THE AIR BAGS DID NOT DEPLOY.*DT*JB
NHTSA complaint #11327227 — an unverified report by a vehicle owner.
at 14,700 milesSIX Mile, SCCrash
AIR BAGS
I WAS INVOLVED IN AN ACCIDENT TODAY THAT TOTALLED MY TRUCK AND THE AIRBAGS NEVER DEPLOYED. IMPACT DAMAGE WAS IN THE FRONT AND BOTH SIDE REAR PASSENGER DOORS. CAR RAN STOP SIGN AND THE BRUNT OF IMPACT WAS IN THE FRONT.
NHTSA complaint #11320807 — an unverified report by a vehicle owner.