FaultScore

FaultScore report

2003 Saab 9-5 problems

Owners have filed 69 complaints about the 2003 Saab 9-5 with NHTSA between 2004 and 2020. The largest single group is the electrical system. Across this model's run it ranks 6 of 11 worst.

C

FaultScore 41/100

Higher is worse. Measured against the other years of the Saab 9-5.

How this is worked out

The numbers

69

Complaints

1

Crashes reported

0

Fires reported

1

Injuries reported

75,400 mi

Median mileage at failure

Half of reported failures happened before this

21%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 58 vs 50 Severity 15 vs 50 Early failure 36 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 58
Against the median year of the Saab 9-5. 50 means typical for this model; 100 means roughly double.
Severity — 15
2.9% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 36
21% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2003 compares with every other Saab 9-5

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2003 Saab 9-5

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Median failure at 79,654 miles

Engine & Cooling 9 13.0%

Median failure at 80,900 miles

Fuel & Propulsion 7 10.1%

Median failure at 52,015 miles

Tires 5 7.2%

Median failure at 94,000 miles

Suspension 5 7.2%
Transmission & Drivetrain 3 4.3%

Median failure at 84,000 miles

Other & Unspecified 2 2.9%
Equipment & Accessories 2 2.9%

Median failure at 76,500 miles

Acceleration & Cruise Control 2 2.9%

Median failure at 57,500 miles

Body & Structure 2 2.9%

Median failure at 3,000 miles

Seats 1 1.4%
Seat Belts 1 1.4%
Airbags 1 1.4%

1 crashes, 0 fires · median 10,000 mi

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 1 2.1%
1,000 – 9,999 miles 4 8.3%
10,000 – 24,999 miles 2 4.2%
25,000 – 49,999 miles 8 16.7%
50,000 – 74,999 miles 9 18.8%
75,000 – 99,999 miles 14 29.2%
100,000 – 149,999 miles 10 20.8%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

These stars come from the pre-2011 crash test programme. NHTSA rebuilt the programme for the 2011 model year and states that ratings either side of that change are not comparable — so do not read these against a 2011-or-newer car's stars.

Frontal crash test of a 2003 Saab 9-5 4-DR. w/SAB

Frontal crash test

Side barrier crash test of a 2003 Saab 9-5 4-DR. w/SAB

Side barrier crash test

Photographs taken by NHTSA during its own New Car Assessment Program crash tests of this model year. Public domain.
Configuration Overall Front Side Rollover
2003 Saab 9-5 4-DR. w/SAB

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jan 2004 peak 5 Dec 2020

Recalls on the 2003 Saab 9-5

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

08V160000

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

SAAB IS RECALLING 57,389 MY 2002-2008 9-5 SERIES VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." DURING COMPLIANCE TESTING, ONE OF THE UPPER INTERIOR OCCUPANT PROTECTION TEST POINTS EXCEEDED THE STANDARD'S REQUIREMENTS.

Risk: IN THE EVENT OF A VEHICLE CRASH, PERSONAL INJURY TO OCCUPANTS MAY OCCUR.

07V087000

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

ON CERTAIN PASSENGER VEHICLES, THE FUEL PUMP RETAINING TABS HOLDING THE FUEL LINES WERE DAMAGED DURING PRODUCTION.

Risk: OVER TIME, THIS COULD CAUSE THE FUEL LINES TO LOOSEN FROM THE PUMP RESULTING IN FUEL LEAKAGE. IF AN IGNITION SOURCE WERE PRESENT, THE FUEL MAY IGNITE RESULTING IN A VEHICLE FIRE.

06V410000

ELECTRICAL SYSTEM:IGNITION:MODULE

CERTAIN PASSENGER VEHICLES EQUIPPED WITH B308 6-CYLINDER GASOLINE ENGINES MAY EXPERIENCE OVERHEATING AND BURNOUT OF THE ISOLATED GATED BIPOLAR TRANSISTOR (IGBT) WITHIN THE IGNITION DISCHARGE MODULE (IDM) DUE TO INCREASED SUSCEPTIBILITY TO ELECTRICAL LOADS.

Risk: OVERHEATING OF THE IGBT OCCURS MOST OFTEN AT ENGINE START-UP, BUT IT MAY ALSO OCCUR WHILE THE ENGINE IS RUNNING. ENGINE STALLING MAY OCCUR, WHICH COULD RESULT IN A CRASH.

03V006000

WHEELS:HUB

ON CERTAIN PASSENGER VEHICLES, IF AN OWNER CHANGES THEIR WHEELS/TIRES BETWEEN SUMMER AND WINTER USING A STEEL WHEEL IN THE WINTER AND AN ALLOY WHEEL IN THE SUMMER, IT IS POSSIBLE FOR RUST AND CONTAMINATION TO BUILD UP ON THE WHEEL HUB DURING THE STEEL WHEEL USAGE. IF THIS OCCURS AND THE CONTAMINATION IS NOT REMOVED, IT IS POSSIBLE THAT AFTER THE TIRE CHANGE SERVICE, SOME OF THIS CONTAMINATION COULD FLAKE OR GRIND AWAY RESULTING IN REDUCED CLAMPING FORCE OF THE WHEEL TO THE HUB. OVER SEVERAL SEASONS, IT IS POSSIBLE THAT THIS REDUCED FORCE COULD RESULT IN FRACTURES DEVELOPING IN THE WHEEL BOLTS DUE TO WHEEL TO HUB MOVEMENT.

Risk: THESE FRACTURES WOULD RESULT IN WHEEL BOLT BREAKAGE, ALLOWING THE WHEEL TO DETACH FROM THE WHEEL HUB, INCREASING THE RISK OF A CRASH.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2007059 4,033 units in Canada

Fuel System

On certain vehicles, the fuel pump retaining tabs holding the fuel lines were damaged during production. Over time, this could cause the fuel lines to loosen from the pump resulting in fuel leakage. If an ignition source were present, the fuel may ignite resulting in a vehicle fire. Correction: Dealers will install a bracket that will secure the fuel lines to the fuel pump even if the plastic retaining tabs should break.

Recall 2005271 5,133 units in Canada

Electrical

Certain 2000-2002 Saab 9-3 and 9-5 model vehicles equipped with 4-cylinder gasoline engines, and 2001-2003 9-5 models equipped with 6-cylinder gasoline engines may experience overheating and burnout of the Isolated Gated Bipolar Transistor (IGBT) within the Ignition Discharge Module (IDM) due to increased susceptibility to electrical loads. Overheating of the IGBT occurs most often at engine start-up but may also occur while the engine is running. When the IDM fails on a 4-cylinder while it is running, the engine may stall without warning, with no ability to be restarted. When the IDM fails on a 6-cylinder engine while it is running, the driver will initially experience reduced power and rough operation because the engine will only be running on three cylinders. The check engine light will flash. If the driver continues, unburnt fuel in the exhaust can cause thermal damage to the catalytic converter. The engine may stall and not restart. Correction: Dealers will inspect and, if required, replace the IDM.

Recall 2005179 762 units in Canada

Other

Certain vehicles do not comply with the requirements of CMVSS 210. The required markings for the child tether anchorage hooks are missing in the luggage compartment area. Correction: Dealers will install the required adhesive label to the luggage compartment loading floor in the near vicinity of the three anchorage hooks.

Recall 2002247 2,868 units in Canada

Suspension

On certain vehicles, when changing back and forth between alloy and steel wheels (as for winter tires), rust and other contaminates may build up on the mating surface of the wheel hubs. If this surface is not cleaned between wheel changes, uneven torque forces may cause wheel bolts to fracture. Although this is most likely to happen during wheel change service, it is possible that the bolts may break later while the vehicle is being driven. Correction: Dealer will clean the hub and reinstall the wheel with improved bolts and attached washers that will eliminate the clamping force reduction.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 10,000 miles Fairfax, VA Crash 3 injured

AIR BAGS

WHILE DRIVING 30 MPH, ANOTHER VEHICLE REAR END THE CONSUMER. THIS CAUSED THE DRIVER TO LOOSE CONTROL OF THE VEHICLE. AS A RESULT THE VEHICLE WAS HIT MY OTHER VEHICLE'S FROM DIFFERENT ANGLES. BOTH FRONTAL AIRBAGS FAILED TO DEPLOY. BOTH THE DRIVER AND PASSENGER SUSTAINED INJURIES AND WERE TRANSPORTED BY AMBULANCE. THE VEHICLE WAS TOTALED OUT BY THE INSURANCE COMPANY. *NM NEITHER THE SIDE IMPACT AIR BAGS NOR THE HEAD RESTRAINT AIR BAGS DEPLOYED.

NHTSA complaint #10074314 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 2 miles Merion Station, PA

FUEL/PROPULSION SYSTEM

I HAD TO REPLACE FUEL PUMP 3 TIMES IN 4 YEARS. IT SMELLED LIKE FUEL IN MY CAR.

NHTSA complaint #11383122 — an unverified report by a vehicle owner.

at 41,000 miles Vaill, CO

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 1993 BUICK REGAL. THE CONTACT STATED THAT ALL DOOR LOCKS WOULD BECOME STUCK WHEN ACTIVATED BY THE ELECTRONIC DOOR LOCK SYSTEM. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000.

NHTSA complaint #10864571 — an unverified report by a vehicle owner.

at 131,000 miles Midway, KY

POWER TRAIN

AFTER DRIVING MY CAR TO MY DESTINATION, I PUT THE CAR IN PARK BUT THE CAR WON'T STAY IN PARK. THE CAR POPS OUT OF PARK INTO REVERSE, THEN IT WON'T START WHEN I GET BACK INTO MY CAR.

NHTSA complaint #10618403 — an unverified report by a vehicle owner.

at 131,000 miles Midway, KY

ENGINE

AFTER DRIVING MY CAR TO MY DESTINATION, I PUT THE CAR IN PARK BUT THE CAR WON'T STAY IN PARK. THE CAR POPS OUT OF PARK INTO REVERSE, THEN IT WON'T START WHEN I GET BACK INTO MY CAR.

NHTSA complaint #10618403 — an unverified report by a vehicle owner.

NEW York, NY

ELECTRICAL SYSTEM:IGNITION

TL* THE CONTACTS OWNS A 2003 SAAB 9-5. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE DIRECT IGNITION CASSETTE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 125,000.

NHTSA complaint #10611334 — an unverified report by a vehicle owner.

at 50,030 miles Irvington, NY

ELECTRICAL SYSTEM

I WAS DRIVING THE CAR WHEN SUDDENLY THE CAR WHEN DEAD WHILE I WAS DRIVING IT.I WAS LUCKY THAT I WAS ABLE TO RESTART IT AND THERE WAS A GAS STATION RIGHT NEAR BY. IT DID NOT START UP NORMALLY AND WAS VERY SLUGGISH. I WAS IN THE MIDDLE OF TRAFFIC WHEN THIS HAPPENED BUT FORTUNATELY NOT HEAVY TRAFFIC AND IN THE RIGHT LANE. IT WAS VERY SCARY. THEY TOWED MY SAAB TO A SAAB DEALER FOR ME WHO HAD TO INSTALL A NEW IGNITION. THIS HAPPENED ABOUT 4-5 YEARS AGO ON MY SAAB 2003 9-5 STATION WAGON WHICH WAS BUILT BY GM. I BELIEVE IT WAS BUILT ON THE SAME PLATFORM OF ONE OF THE CADILLACS THAT IS UNDER RECALL.

NHTSA complaint #10573322 — an unverified report by a vehicle owner.

at 50,030 miles Irvington, NY

FUEL/PROPULSION SYSTEM

I WAS DRIVING THE CAR WHEN SUDDENLY THE CAR WHEN DEAD WHILE I WAS DRIVING IT.I WAS LUCKY THAT I WAS ABLE TO RESTART IT AND THERE WAS A GAS STATION RIGHT NEAR BY. IT DID NOT START UP NORMALLY AND WAS VERY SLUGGISH. I WAS IN THE MIDDLE OF TRAFFIC WHEN THIS HAPPENED BUT FORTUNATELY NOT HEAVY TRAFFIC AND IN THE RIGHT LANE. IT WAS VERY SCARY. THEY TOWED MY SAAB TO A SAAB DEALER FOR ME WHO HAD TO INSTALL A NEW IGNITION. THIS HAPPENED ABOUT 4-5 YEARS AGO ON MY SAAB 2003 9-5 STATION WAGON WHICH WAS BUILT BY GM. I BELIEVE IT WAS BUILT ON THE SAME PLATFORM OF ONE OF THE CADILLACS THAT IS UNDER RECALL.

NHTSA complaint #10573322 — an unverified report by a vehicle owner.

at 100,000 miles Vienna, VA

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2003 SAAB 9-5. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT THE STEERING WHEEL AND THE BRAKES SEIZED AS THE ENGINE STALLED. THE CONTACT WAS ABLE TO STOP THE VEHICLE WITH THE EMERGENCY BRAKE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC, WHO PERFORMED A DIAGNOSTIC TEST AND DISCOVERED THAT THE IGNITION DISCHARGE MODULE WAS DEFECTIVE. THE CONTACT REFERENCED NHTSA CAMPAIGN I.D. NUMBER: 06V410000 (ELECTRICAL SYSTEM) AND CALLED THE MANUFACTURER, WHO ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 100,000.

NHTSA complaint #10562209 — an unverified report by a vehicle owner.

Long Beach, NY

SEATS

THE FRONT SEATBELTS FRAY NEAR WHERE THE BUCKLE SECURES THE BELT WHEN IN USE. THE SEATBELT WAS REPLACED WITH OEM PARTS FOR THIS REASON. THE NEW BELT HAS FRAYED AGAIN OVER A SHORT PERIOD OF TIME. OTHERS REPORT SIMILAR PROBLEMS, PERHAPS DUE TO SOMETHING ROUGH ABRADING THE BELT SOMEWHERE ALONG THE BELT PATH.

NHTSA complaint #10558047 — an unverified report by a vehicle owner.

Long Beach, NY

SEAT BELTS

THE FRONT SEATBELTS FRAY NEAR WHERE THE BUCKLE SECURES THE BELT WHEN IN USE. THE SEATBELT WAS REPLACED WITH OEM PARTS FOR THIS REASON. THE NEW BELT HAS FRAYED AGAIN OVER A SHORT PERIOD OF TIME. OTHERS REPORT SIMILAR PROBLEMS, PERHAPS DUE TO SOMETHING ROUGH ABRADING THE BELT SOMEWHERE ALONG THE BELT PATH.

NHTSA complaint #10558047 — an unverified report by a vehicle owner.

Long Beach, NY

ELECTRICAL SYSTEM:HORN

THE HORN OFTEN FAILS TO WORK WHEN THE STEERING WHEEL MOUNTED AIRBAG COVER IS PRESSED. THIS IS AN ONGOING, UNRESOLVED PROBLEM. A DEALER REPLACED A PART UNDER WARRANTY BUT THAT DID NOT FIX THE PROBLEM. I HAVE SEEN SEVERAL OTHER 2002+ 9-5S WITH THE SAME HORN FAILURE ISSUE.

NHTSA complaint #10558046 — an unverified report by a vehicle owner.

Long Beach, NY

ELECTRICAL SYSTEM

THE HORN OFTEN FAILS TO WORK WHEN THE STEERING WHEEL MOUNTED AIRBAG COVER IS PRESSED. THIS IS AN ONGOING, UNRESOLVED PROBLEM. A DEALER REPLACED A PART UNDER WARRANTY BUT THAT DID NOT FIX THE PROBLEM. I HAVE SEEN SEVERAL OTHER 2002+ 9-5S WITH THE SAME HORN FAILURE ISSUE.

NHTSA complaint #10558046 — an unverified report by a vehicle owner.

at 112,000 miles Meriden, CT

VEHICLE SPEED CONTROL

I WAS DRIVING APPROXIMATELY 30-35 MPH DOWN A FOUR LANE ROAD WHEN THE CAR STALLED LEAVING ME WITH NO POWER AT THE ACCELERATOR. IT BECAME VERY DIFFICULT TO STEER THE CAR AND THE BRAKE PEDAL BECAME VERY HARD TO DEPRESS. LUCKILY I WAS ABLE TO COAST OFF THE ROAD WHERE THE CAR CAME TO A COMPLETE STOP BLOCKING THE ENTRANCE/EXIT OF A GAS STATION. I WAS LESS THEN 200 FEET FROM WHERE I WAS TURNING ONTO THE ENTRANCE RAMP OF A HIGHWAY. THE GAS STATION ATTENDANT WAS VERY UPSET TELLING ME I CAN NOT LEAVE MY CAR THERE. THE CAR WOULD NOT START AFTER SEVERAL ATTEMPTS. THE CAR WAS TOWED TO THE MECHANIC. THE CAR HAS BEEN AT THE SERVICE STATION FOR OVER 2 WEEKS NOW. THE TECHNICIAN IS UNABLE TO FIND THE REASON THE CAR STALLED. HOWEVER HE EXPLAINED THAT THE FUEL PUMP AND THE FUEL PUMP RELAY ARE OPERATIONAL. HE ALSO EXPLAINED THAT THERE IS NO ELECTRICITY GETTING TO THE FUEL PUMP. HE HAS ALREADY REPLACED THE CRANKSHAFT POSITION SENSOR AND IS IN THE PROCESS OF CHECKING ALL SENSORS AND RELAYS. DURING MY OWN RESEARCH, I HAVE FOUND THAT THESE CARS HAVE FAULTY ELECTRICAL SYSTEMS WITH MANY RECALLS ON THE DIRECT IGNITION CASSETTE (DIC). AT THIS POINT, WE DO NOT KNOW WHAT CAUSED THE PROBLEM. I AM A SINGLE MOTHER WITH 2 YOUNG CHILDREN AND RELY ON THIS AUTOMOBILE ON A DAILY BASIS. IN FACT, I HAD JUST DROPPED MY DAUGHTER (9 YEARS OLD) OFF AT DANCING SCHOOL. I WAS JUST ON THE HIGHWAY 20 MINUTES PRIOR TO DROPPING MY DAUGHTER OFF AT DANCING SCHOOL. I AM EXTREMELY CONCERNED THAT THIS WILL HAPPEN AGAIN. I CAN NOT AFFORD TO HAVE THIS PROBLEM HAPPEN WITHOUT CAUSE AND WARNING. WOULD YOU PLEASE FORWARD ME ANY INFORMATION VIA E-MAIL OR REGULAR MAIL THAT WOULD HELP ASSURE ME THIS PROBLEM WILL NEVER HAPPEN AGAIN. IF YOU KNOW THIS CAR IS PROBLEMATIC THEN PLEASE INFORM ME TO SELL THE CAR SO I CAN GET A MORE RELIABLE CAR THAT WILL PREVENT THE RISK OF INJURY OR DEATH TO ME AND MY FAMILY.

NHTSA complaint #10496946 — an unverified report by a vehicle owner.

at 112,000 miles Meriden, CT

ELECTRICAL SYSTEM

I WAS DRIVING APPROXIMATELY 30-35 MPH DOWN A FOUR LANE ROAD WHEN THE CAR STALLED LEAVING ME WITH NO POWER AT THE ACCELERATOR. IT BECAME VERY DIFFICULT TO STEER THE CAR AND THE BRAKE PEDAL BECAME VERY HARD TO DEPRESS. LUCKILY I WAS ABLE TO COAST OFF THE ROAD WHERE THE CAR CAME TO A COMPLETE STOP BLOCKING THE ENTRANCE/EXIT OF A GAS STATION. I WAS LESS THEN 200 FEET FROM WHERE I WAS TURNING ONTO THE ENTRANCE RAMP OF A HIGHWAY. THE GAS STATION ATTENDANT WAS VERY UPSET TELLING ME I CAN NOT LEAVE MY CAR THERE. THE CAR WOULD NOT START AFTER SEVERAL ATTEMPTS. THE CAR WAS TOWED TO THE MECHANIC. THE CAR HAS BEEN AT THE SERVICE STATION FOR OVER 2 WEEKS NOW. THE TECHNICIAN IS UNABLE TO FIND THE REASON THE CAR STALLED. HOWEVER HE EXPLAINED THAT THE FUEL PUMP AND THE FUEL PUMP RELAY ARE OPERATIONAL. HE ALSO EXPLAINED THAT THERE IS NO ELECTRICITY GETTING TO THE FUEL PUMP. HE HAS ALREADY REPLACED THE CRANKSHAFT POSITION SENSOR AND IS IN THE PROCESS OF CHECKING ALL SENSORS AND RELAYS. DURING MY OWN RESEARCH, I HAVE FOUND THAT THESE CARS HAVE FAULTY ELECTRICAL SYSTEMS WITH MANY RECALLS ON THE DIRECT IGNITION CASSETTE (DIC). AT THIS POINT, WE DO NOT KNOW WHAT CAUSED THE PROBLEM. I AM A SINGLE MOTHER WITH 2 YOUNG CHILDREN AND RELY ON THIS AUTOMOBILE ON A DAILY BASIS. IN FACT, I HAD JUST DROPPED MY DAUGHTER (9 YEARS OLD) OFF AT DANCING SCHOOL. I WAS JUST ON THE HIGHWAY 20 MINUTES PRIOR TO DROPPING MY DAUGHTER OFF AT DANCING SCHOOL. I AM EXTREMELY CONCERNED THAT THIS WILL HAPPEN AGAIN. I CAN NOT AFFORD TO HAVE THIS PROBLEM HAPPEN WITHOUT CAUSE AND WARNING. WOULD YOU PLEASE FORWARD ME ANY INFORMATION VIA E-MAIL OR REGULAR MAIL THAT WOULD HELP ASSURE ME THIS PROBLEM WILL NEVER HAPPEN AGAIN. IF YOU KNOW THIS CAR IS PROBLEMATIC THEN PLEASE INFORM ME TO SELL THE CAR SO I CAN GET A MORE RELIABLE CAR THAT WILL PREVENT THE RISK OF INJURY OR DEATH TO ME AND MY FAMILY.

NHTSA complaint #10496946 — an unverified report by a vehicle owner.

at 112,000 miles Meriden, CT

FUEL/PROPULSION SYSTEM

I WAS DRIVING APPROXIMATELY 30-35 MPH DOWN A FOUR LANE ROAD WHEN THE CAR STALLED LEAVING ME WITH NO POWER AT THE ACCELERATOR. IT BECAME VERY DIFFICULT TO STEER THE CAR AND THE BRAKE PEDAL BECAME VERY HARD TO DEPRESS. LUCKILY I WAS ABLE TO COAST OFF THE ROAD WHERE THE CAR CAME TO A COMPLETE STOP BLOCKING THE ENTRANCE/EXIT OF A GAS STATION. I WAS LESS THEN 200 FEET FROM WHERE I WAS TURNING ONTO THE ENTRANCE RAMP OF A HIGHWAY. THE GAS STATION ATTENDANT WAS VERY UPSET TELLING ME I CAN NOT LEAVE MY CAR THERE. THE CAR WOULD NOT START AFTER SEVERAL ATTEMPTS. THE CAR WAS TOWED TO THE MECHANIC. THE CAR HAS BEEN AT THE SERVICE STATION FOR OVER 2 WEEKS NOW. THE TECHNICIAN IS UNABLE TO FIND THE REASON THE CAR STALLED. HOWEVER HE EXPLAINED THAT THE FUEL PUMP AND THE FUEL PUMP RELAY ARE OPERATIONAL. HE ALSO EXPLAINED THAT THERE IS NO ELECTRICITY GETTING TO THE FUEL PUMP. HE HAS ALREADY REPLACED THE CRANKSHAFT POSITION SENSOR AND IS IN THE PROCESS OF CHECKING ALL SENSORS AND RELAYS. DURING MY OWN RESEARCH, I HAVE FOUND THAT THESE CARS HAVE FAULTY ELECTRICAL SYSTEMS WITH MANY RECALLS ON THE DIRECT IGNITION CASSETTE (DIC). AT THIS POINT, WE DO NOT KNOW WHAT CAUSED THE PROBLEM. I AM A SINGLE MOTHER WITH 2 YOUNG CHILDREN AND RELY ON THIS AUTOMOBILE ON A DAILY BASIS. IN FACT, I HAD JUST DROPPED MY DAUGHTER (9 YEARS OLD) OFF AT DANCING SCHOOL. I WAS JUST ON THE HIGHWAY 20 MINUTES PRIOR TO DROPPING MY DAUGHTER OFF AT DANCING SCHOOL. I AM EXTREMELY CONCERNED THAT THIS WILL HAPPEN AGAIN. I CAN NOT AFFORD TO HAVE THIS PROBLEM HAPPEN WITHOUT CAUSE AND WARNING. WOULD YOU PLEASE FORWARD ME ANY INFORMATION VIA E-MAIL OR REGULAR MAIL THAT WOULD HELP ASSURE ME THIS PROBLEM WILL NEVER HAPPEN AGAIN. IF YOU KNOW THIS CAR IS PROBLEMATIC THEN PLEASE INFORM ME TO SELL THE CAR SO I CAN GET A MORE RELIABLE CAR THAT WILL PREVENT THE RISK OF INJURY OR DEATH TO ME AND MY FAMILY.

NHTSA complaint #10496946 — an unverified report by a vehicle owner.

at 12,000 miles NEW York, NY

TIRES

TL* THE CONTACT OWNS A 2003 SAAB 9-5 EQUIPPED WITH HANKOOK TIRES HKH405, SIZE 225-45-17. THE DOT AND SERIAL NUMBERS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR ROUTINE MAINTENANCE WHEN THE TECHNICIAN ADVISED THAT THE FRONT TIRES TREAD WAS WORN PREMATURELY. THE TIRES WERE REPLACED. THE FAILURE MILEAGE WAS 12,000 UPDATED 08-24-12

NHTSA complaint #10466572 — an unverified report by a vehicle owner.

at 84,000 miles Manchester, NH

POWER TRAIN

MY CAR WAS BUILT IN 2002 AS WELL AS OTHERS REPORTED, I PURCHASED IT USED 3 YEARS AGO WITH 64K MILES. MY DIRECT IGNITION CONTROL IN 2003 9-5 LINEAR SEDAN 2.3T CEASED. UPON RESEARCH, MY DIC IS THE ORIGINAL PART 9197559 TK3.6 2000-2002 ARE RECALLED AND 'SOME' 2003 VIN'S. WITH THE OVER ABUNDANCE OF DIC FAILURES WITH THE EXACT SAME PART NUMBER, THESE NEED TO BE RECALLED AS A WHOLE. UPON REMOVAL OF THE DIC, THE ENGINE IS LEAKING AT THE SEAMS OF THE HEAD FROM WHERE THE BOLTS ARE LOCATED, INSIDE THE DIC AND ENGINE SECTION IS PERFECTLY CLEAN. BOLTS IN THE HEAD OF THE ENGINE LOOSE, 1 WAS LIFTED OUT ENOUGH TO JUST REMOVE STRAIGHT OUT. CAR BLOWS BLUEISH SMOKE WHEN IT WAS STARTING, SWITCHES ARE DEFECTIVE (GM KNOWN ISSUE), OIL / ENGINE / HEAD KNOWN ISSUES, SUSPENSION KNOWN ISSUES (AMONG OTHER SERIOUS SAAB FAILURES). I HAVE SPENT THOUSANDS OF DOLLARS ON THIS VEHICLE SINCE PURCHASE. THE KNOWN RECALLS MUST BE EXPANDED TO INCLUDE THE PARTS, NOT JUST 'YEAR' OR 'SPECIFIC VIN'. THIS WAS SUPPOSED TO BE A SAFE, RELIABLE CAR BUT INSTEAD IS CAUSING SERIOUS FINANCIAL ISSUES. PLEASE HELP THE OWNERS ALL OVER THE WORLD, WE SHOULD NOT HAVE TO PAY FOR ALL OF THIS.. WE ALREADY PAID FOR THEIR 'BAILOUT'! SINCERELY~ CAN NOT TAKE ANY MORE REPAIRS!!!

NHTSA complaint #10432964 — an unverified report by a vehicle owner.

at 84,000 miles Manchester, NH

ELECTRICAL SYSTEM

MY CAR WAS BUILT IN 2002 AS WELL AS OTHERS REPORTED, I PURCHASED IT USED 3 YEARS AGO WITH 64K MILES. MY DIRECT IGNITION CONTROL IN 2003 9-5 LINEAR SEDAN 2.3T CEASED. UPON RESEARCH, MY DIC IS THE ORIGINAL PART 9197559 TK3.6 2000-2002 ARE RECALLED AND 'SOME' 2003 VIN'S. WITH THE OVER ABUNDANCE OF DIC FAILURES WITH THE EXACT SAME PART NUMBER, THESE NEED TO BE RECALLED AS A WHOLE. UPON REMOVAL OF THE DIC, THE ENGINE IS LEAKING AT THE SEAMS OF THE HEAD FROM WHERE THE BOLTS ARE LOCATED, INSIDE THE DIC AND ENGINE SECTION IS PERFECTLY CLEAN. BOLTS IN THE HEAD OF THE ENGINE LOOSE, 1 WAS LIFTED OUT ENOUGH TO JUST REMOVE STRAIGHT OUT. CAR BLOWS BLUEISH SMOKE WHEN IT WAS STARTING, SWITCHES ARE DEFECTIVE (GM KNOWN ISSUE), OIL / ENGINE / HEAD KNOWN ISSUES, SUSPENSION KNOWN ISSUES (AMONG OTHER SERIOUS SAAB FAILURES). I HAVE SPENT THOUSANDS OF DOLLARS ON THIS VEHICLE SINCE PURCHASE. THE KNOWN RECALLS MUST BE EXPANDED TO INCLUDE THE PARTS, NOT JUST 'YEAR' OR 'SPECIFIC VIN'. THIS WAS SUPPOSED TO BE A SAFE, RELIABLE CAR BUT INSTEAD IS CAUSING SERIOUS FINANCIAL ISSUES. PLEASE HELP THE OWNERS ALL OVER THE WORLD, WE SHOULD NOT HAVE TO PAY FOR ALL OF THIS.. WE ALREADY PAID FOR THEIR 'BAILOUT'! SINCERELY~ CAN NOT TAKE ANY MORE REPAIRS!!!

NHTSA complaint #10432964 — an unverified report by a vehicle owner.

at 84,000 miles Manchester, NH

ENGINE AND ENGINE COOLING

MY CAR WAS BUILT IN 2002 AS WELL AS OTHERS REPORTED, I PURCHASED IT USED 3 YEARS AGO WITH 64K MILES. MY DIRECT IGNITION CONTROL IN 2003 9-5 LINEAR SEDAN 2.3T CEASED. UPON RESEARCH, MY DIC IS THE ORIGINAL PART 9197559 TK3.6 2000-2002 ARE RECALLED AND 'SOME' 2003 VIN'S. WITH THE OVER ABUNDANCE OF DIC FAILURES WITH THE EXACT SAME PART NUMBER, THESE NEED TO BE RECALLED AS A WHOLE. UPON REMOVAL OF THE DIC, THE ENGINE IS LEAKING AT THE SEAMS OF THE HEAD FROM WHERE THE BOLTS ARE LOCATED, INSIDE THE DIC AND ENGINE SECTION IS PERFECTLY CLEAN. BOLTS IN THE HEAD OF THE ENGINE LOOSE, 1 WAS LIFTED OUT ENOUGH TO JUST REMOVE STRAIGHT OUT. CAR BLOWS BLUEISH SMOKE WHEN IT WAS STARTING, SWITCHES ARE DEFECTIVE (GM KNOWN ISSUE), OIL / ENGINE / HEAD KNOWN ISSUES, SUSPENSION KNOWN ISSUES (AMONG OTHER SERIOUS SAAB FAILURES). I HAVE SPENT THOUSANDS OF DOLLARS ON THIS VEHICLE SINCE PURCHASE. THE KNOWN RECALLS MUST BE EXPANDED TO INCLUDE THE PARTS, NOT JUST 'YEAR' OR 'SPECIFIC VIN'. THIS WAS SUPPOSED TO BE A SAFE, RELIABLE CAR BUT INSTEAD IS CAUSING SERIOUS FINANCIAL ISSUES. PLEASE HELP THE OWNERS ALL OVER THE WORLD, WE SHOULD NOT HAVE TO PAY FOR ALL OF THIS.. WE ALREADY PAID FOR THEIR 'BAILOUT'! SINCERELY~ CAN NOT TAKE ANY MORE REPAIRS!!!

NHTSA complaint #10432964 — an unverified report by a vehicle owner.

at 130,000 miles Knoxville, TN

ELECTRICAL SYSTEM:IGNITION:MODULE

CHECK ENGINE LIGHT KEPT GOING ON AND OFF AND CAR HAD MADE A LOUD POPPING NOISE FROM THE ELECTRICAL SYSTEM, WHEN TRYING TO START ONE DAY. I CHECKED ONLINE FOR RECALLS, WHICH STATED THERE WAS A RECALL FOR ELECTRICAL, IGNITION ISSUES. I TOOK MY CAR INTO A REPAIR SHOP TO CHECK ON CHECK ENGINE LIGHT. THERE IS A RECALL 06V410000, OCT 26 2006 FOR THIS VERY ISSUE BUT FOR 6 CYLINDER, AND MINE IS A 4 CYLINDER ENGINE. THE REPAIR SHOP REPLACED THE IGN CASSETTE. THIS WAS A VERY EXPENSIVE REPAIR, $582.45 AND SHOULD BE COVERED BY SAAB. MY CAR COULD HAVE CAUGHT ON FIRE. WHAT DO YOU HAVE TO SAY ABOUT THAT!

NHTSA complaint #10429158 — an unverified report by a vehicle owner.

at 130,000 miles Knoxville, TN

ELECTRICAL SYSTEM

CHECK ENGINE LIGHT KEPT GOING ON AND OFF AND CAR HAD MADE A LOUD POPPING NOISE FROM THE ELECTRICAL SYSTEM, WHEN TRYING TO START ONE DAY. I CHECKED ONLINE FOR RECALLS, WHICH STATED THERE WAS A RECALL FOR ELECTRICAL, IGNITION ISSUES. I TOOK MY CAR INTO A REPAIR SHOP TO CHECK ON CHECK ENGINE LIGHT. THERE IS A RECALL 06V410000, OCT 26 2006 FOR THIS VERY ISSUE BUT FOR 6 CYLINDER, AND MINE IS A 4 CYLINDER ENGINE. THE REPAIR SHOP REPLACED THE IGN CASSETTE. THIS WAS A VERY EXPENSIVE REPAIR, $582.45 AND SHOULD BE COVERED BY SAAB. MY CAR COULD HAVE CAUGHT ON FIRE. WHAT DO YOU HAVE TO SAY ABOUT THAT!

NHTSA complaint #10429158 — an unverified report by a vehicle owner.

at 80,956 miles Wake Forest, NC

ELECTRICAL SYSTEM

2003 SAAB / 9-5 -- 6-CYLINDER GASOLINE ENGINE -- MILEAGE: 80,956 -- MANUFACTURER: SAAB CARS USA, INC. --MY SAAB SUDDENLY AND WITHOUT WARNING HAD A LOSS OF POWER, ROUGH OPERATION, CHECK ENGINE LIGHT AND SMOKE. THE SUDDEN STOP ALMOST CAUSED AN ACCIDENT. I FOUND OUT THIS IS DUE TO AN ELECTRICAL SYSTEM ISSUE WITH THE IGNITION MODULE. I HAVE REPLACED THE PART AND WITH LABOR THE COST WAS $441. MY RESEARCH HAS UNCOVERED A RECALL IN VIN NUMBERS UP TO 7727. MY VIN NUMBER ENDS LESS THAN 1000 LATER. THE ISSUE IS EXACTLY AS IDENTIFIED IN THE RECALL. (NHTSA ACTION NUMBER: PE05017) I HAVE RETAINED THE PART AND THE SHOP VERIFIED THAT IT IS THE ORIGINAL PART. I BELIEVE THAT THIS AND THE OTHER OF THE TWO PARTS SHOULD BE COVERED UNDER THE RECALL. SAAB HAS DECLINED AND SUGGESTED MY ONLY RECOURSE WAS TO CONTACT HTTP://WWW.SAFERCAR.GOV..

NHTSA complaint #10390254 — an unverified report by a vehicle owner.

at 96,900 miles Federal WAY, WA

TIRES

TL*THE CONTACT OWNS A 2003 SAAB 9-5 EQUIPPED WITH NEXEN N5000 TIRES (N/A). WHILE HAVING THE VEHICLE SERVICED AT AN AUTHORIZED DEALER FOR ROUTINE MAINTENANCE, HE WAS INFORMED THE REAR DRIVER SIDE AND FRONT PASSENGER SIDE TIRE BOTH HAD VERY LARGE CRACKS ALONG THE SIDEWALL. THE TIRES HAD NOT BEEN REPAIRED OR REPLACED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 96,900.

NHTSA complaint #10358107 — an unverified report by a vehicle owner.

at 98,723 miles Alamo, CA

ENGINE AND ENGINE COOLING:COOLING SYSTEM

WITHOUT WARNING, ON TWO OCCASIONS, MY WIFE'S 2003 SAAB 9-5 AERO WAGON HAS STOPPING RUNNING WHILE SHE WAS DRIVING IN TRAFFIC AT APPROXIMATELY 45 MILES PER HOUR. THE CAR HAS BEEN FACTORY MAINTAINED AND IS IN EXCELLENT CONDITION. OBVIOUSLY, IT IS VERY DANGEROUS TO HAVE THE VEHICLE STOP RUNNING WITHOUT ANY WARNING. THE CAR HAD A NEW FUEL PUMP AND CRANKSHAFT SENSOR INSTALLED BUT THE PROBLEM RECURRED ABOUT 6 WEEKS AFTER THE REPAIR. THANK YOU FOR YOUR TIME AND CONSIDERATION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10351082 — an unverified report by a vehicle owner.

at 98,723 miles Alamo, CA

ELECTRICAL SYSTEM

WITHOUT WARNING, ON TWO OCCASIONS, MY WIFE'S 2003 SAAB 9-5 AERO WAGON HAS STOPPING RUNNING WHILE SHE WAS DRIVING IN TRAFFIC AT APPROXIMATELY 45 MILES PER HOUR. THE CAR HAS BEEN FACTORY MAINTAINED AND IS IN EXCELLENT CONDITION. OBVIOUSLY, IT IS VERY DANGEROUS TO HAVE THE VEHICLE STOP RUNNING WITHOUT ANY WARNING. THE CAR HAD A NEW FUEL PUMP AND CRANKSHAFT SENSOR INSTALLED BUT THE PROBLEM RECURRED ABOUT 6 WEEKS AFTER THE REPAIR. THANK YOU FOR YOUR TIME AND CONSIDERATION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10351082 — an unverified report by a vehicle owner.